ESI APPIAH BOAFO GRACE
Tel: +244 (0) 240818274 | Email: maameesi2014@gmail.com
OBJECTIVE: To grow as a professional communicator while helping a forward-thinking
organization achieve success. With over four years of experience in communication and
customer service, I am a proactive team player eager to embrace challenges and contribute to
organizational growth.
PROFESSIONAL EXPERIENCE
Administrative Assistant: Mentrax Gold Refinery• Managed administrative tasks to support
smooth operations.
Marketing Executive :Vintage Travel and Tours
Conducted market research and gathered customer feedback to inform strategies.
Administrative Assistant :Cape May Properties (Signature Apartments)
Maintained staff leave databases and supported HR functions like recruitment and training.
Customer Care Representative: ISON BPO (MTN Ghana)
• Provided customer support and resolved complaints promptly.
National Service Personnel
Ministry of Food and Agriculture
• Supported administrative and communication tasks at the Veterinary Department.
EDUCATION
• Ghana Institute of Journalism
• BA in Communication Studies (2017–2019)
• Diploma in Communication Studies (2015–2017)
• Alison Online Courses :HND in Public Relations (2024)
KEY SKILL: Microsoft Office and Excel. French
