Galaxy VX

UPS
Operation
Latest updates are available on the Schneider Electric website

1/2024

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characteristics and/or recommendations related to products/solutions.
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 UPS

Access to Your Product Manuals Online

Find the UPS Manuals, Submittal Drawings, and Other
Documentation for Your Specific UPS Here:
In your web browser, type in https://www.go2se.com/ref= and the commercial
reference for your product.
Example: https://www.go2se.com/ref=GVX1250K1250NHS
Example: https://www.go2se.com/ref=GVX1500K1500GS

Find the UPS Manuals, Relevant Auxiliary Product Manuals, and

Option Manuals Here:
Scan the QR code to go to the Galaxy VX online manual portal:

IEC (380/400/415/440 V)

https://www.productinfo.schneider-electric.com/galaxyvx_iec/

UL (480 V)

https://www.productinfo.schneider-electric.com/galaxyvx_ul/

Here you can find your UPS installation manual, UPS operation manual, and UPS
technical specifications, and you can also find installation manuals for your
auxiliary products and options.
This online manual portal is available on all devices and offers digital pages,
search functionality across the different documents in the portal, and PDF
download for offline use.

Learn More About the Galaxy VX Here:

Go to https://www.se.com/ww/en/product-range/63732 to learn more about this
product.

990-5452L-001 3
 UPS

Table of Contents
Important Safety Instructions — SAVE THESE
INSTRUCTIONS .........................................................................................7
FCC Statement ..........................................................................................8
Safety Precautions .....................................................................................8
Electrical Safety....................................................................................9
Battery Safety.....................................................................................10
Overview of UPS User Interface .............................................................12
Overview of Mimic Diagram.......................................................................13
Overview of Status LEDs...........................................................................14
Display Symbols.......................................................................................15
Operation Modes ......................................................................................16
UPS Modes..............................................................................................16
System Modes .........................................................................................20
Frequency Converter Mode.....................................................................22
UPS Display ...............................................................................................23
UPS Display Menu Tree ............................................................................23
Configuration from the UPS Display ...........................................................24
Disable Password Request..................................................................24
Add a New User or Edit an Existing User ..............................................24
Delete a User .....................................................................................25
Configure the Display Preferences .......................................................25
Configure the Display Settings .............................................................26
Configure the UPS Output Voltage Compensation .................................27
Configure High Efficiency Mode ...........................................................28
Enable Peak Shaving Mode.................................................................29
Configure Distributed Energy Reserve..................................................30
Set the UPS Identification ....................................................................31
Configure the Input Contacts ...............................................................32
Configure the Output Relays................................................................33
Configure Reminder Settings ...............................................................35
Configure Battery Alarm Threshold.......................................................35
Configure Automatic Battery Test .........................................................36
Configure the Network.........................................................................37
Configure the Modbus .........................................................................39
Restore Default Configuration ..............................................................40
Operation Procedures from the UPS Display ..............................................41
Access Password-Protected Screens ...................................................41
View the System Status Information .....................................................42
Start Up Single System from Maintenance Bypass Operation.................47
Shut Down Single System from Normal to Maintenance Bypass
Operation ...........................................................................................48
Transfer UPS from Normal to Requested Static Bypass
Operation ...........................................................................................49
Transfer UPS from Requested Static Bypass Operation to Normal
Operation ...........................................................................................49
Start Up Parallel System from Maintenance Bypass Operation ...............50

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UPS

Shut Down Parallel System from Normal to Maintenance Bypass

Operation ...........................................................................................51
Start Up and Add UPS to a Running Parallel System .............................52
Isolate this Single UPS from the Parallel System ...................................52
Start-Up System Operating as Frequency Converters............................53
Shut Down System Operating as Frequency Converters ........................53
Start a Boost Charge of the Batteries....................................................54
Access a Configured Network Management Interface ............................54
Troubleshooting from the UPS ...................................................................55
Troubleshooting via the Mimic Diagram LEDs .......................................55
Reboot the Display..............................................................................57
Logs ..................................................................................................58
View the Active Alarms........................................................................61
Tests .......................................................................................................68
Perform a Battery Test.........................................................................68
Perform a Runtime Calibration .............................................................68
Perform a Battery SPoT Mode Test ......................................................69
Perform an Annunciators Test ..............................................................70
Calibrate the Display ...........................................................................70
10” System Bypass Display.....................................................................71
10” System Bypass Display Menu Tree (Option) .........................................71
Configuration from the 10” System Bypass Display (Option) ........................71
Configure the Display Settings .............................................................71
Change the User Password .................................................................72
Change the System Names .................................................................73
Configure the Output Distribution Breakers ...........................................74
Operation Procedures from the 10” System Bypass Display (Option)............75
Access Password-Protected Screens ...................................................75
View the Parallel System Status...........................................................76
View System Bypass Status ................................................................79
View UPS Status Information ...............................................................80
Transfer the Parallel System from Normal to Requested Static
Bypass Operation ...............................................................................84
Transfer the Parallel System from Requested Static Bypass to
Normal Operation ...............................................................................84
Connect to the 10” System Bypass Display Remotely ............................85
Troubleshooting from the 10” System Bypass Display (Option).....................86
View the Display Log...........................................................................86
View the Parallel System Log...............................................................87
View the Active Alarms........................................................................87
Maintenance ..............................................................................................89
Replace the Top Filter ...............................................................................89
Replace the Three Bottom Filters...............................................................90
Troubleshooting ........................................................................................91
Determine if you need a Replacement Part .................................................91
Find the Serial Numbers ......................................................................91
Return Parts to Schneider Electric .............................................................91

6 990-5452L-001
Important Safety Instructions — SAVE THESE
INSTRUCTIONS UPS

Important Safety Instructions — SAVE THESE

INSTRUCTIONS
Read these instructions carefully and look at the equipment to become familiar
with it before trying to install, operate, service or maintain it. The following safety
messages may appear throughout this manual or on the equipment to warn of
potential hazards or to call attention to information that clarifies or simplifies a
procedure.

The addition of this symbol to a “Danger” or “Warning” safety

message indicates that an electrical hazard exists which will result in
personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential

personal injury hazards. Obey all safety messages with this symbol
to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.

WARNING
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.

NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.

Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.

990-5452L-001 7
 Important Safety Instructions — SAVE THESE
UPS INSTRUCTIONS

Per IEC 62040-1: "Uninterruptible power systems (UPS) -- Part 1: Safety

Requirements," this equipment, including battery access, must be inspected,
installed and maintained by a skilled person.
The skilled person is a person with relevant education and experience to enable
him or her to perceive risks and to avoid hazards which the equipment can create
(reference IEC 62040-1, section 3.102).

FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Safety Precautions

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
After the UPS system has been electrically wired, do not start up the system.
Start-up must only be performed by Schneider Electric.
Failure to follow these instructions will result in death or serious injury.

8 990-5452L-001
Important Safety Instructions — SAVE THESE
INSTRUCTIONS UPS

Electrical Safety
This manual contains important safety instructions that should be followed during
the installation and maintenance of the UPS system.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Electrical equipment must be installed, operated, serviced, and maintained
only by qualified personnel.
• Apply appropriate personal protective equipment (PPE) and follow safe
electrical work practices.
• Disconnection devices for AC and DC must be provided by others, be readily
accessible, and the function of the disconnect device marked for its function.
• Turn off all power supplying the UPS system before working on or inside the
equipment.
• Before working on the UPS system, check for hazardous voltage between all
terminals including the protective earth.
• The UPS contains an internal energy source. Hazardous voltage can be
present even when disconnected from the mains supply. Before installing or
servicing the UPS system, ensure that the units are OFF and that mains and
batteries are disconnected. Wait five minutes before opening the UPS to
allow the capacitors to discharge.
• The UPS must be properly earthed/grounded and due to a high touch
current/leakage current, the earthing/grounding conductor must be
connected first.
Failure to follow these instructions will result in death or serious injury.

The label below must be added if:

1. The UPS input is connected through external isolators that, when opened,
isolate the neutral, OR
2. The UPS input is connected via an IT power system.
The label must be placed adjacent to all upstream power disconnection devices
that isolate the neutral.
The label below must be also added if backfeed protection is provided external to
the equipment. See for more details. The label must be placed adjacent to all
upstream power disconnection devices.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Risk of voltage backfeed. Before working on this circuit: Isolate the UPS and
check for hazardous voltage between all terminals including the protective
earth.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Always perform correct Lockout/Tagout before working on the UPS.
• A UPS with autostart enabled will automatically restart when the mains
supply returns.
• If autostart is enabled on the UPS, a label must be added on the UPS to
warn about this functionality.
Failure to follow these instructions will result in death or serious injury.

990-5452L-001 9
 Important Safety Instructions — SAVE THESE
UPS INSTRUCTIONS

Add the label below on the UPS if autostart has been enabled:

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Autostart is enabled. The UPS will automatically restart when the mains supply
returns.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
This product can cause a DC current in the PE conductor. If a residual current-
operated protective device (RCD) is used for protection against electrical shock,
only an RCD of Type B is allowed on the supply side of this product.
Failure to follow these instructions will result in death or serious injury.

Battery Safety

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• Battery circuit breakers must be installed according to the specifications and
requirements as defined by Schneider Electric.
• Servicing of batteries must only be performed or supervised by qualified
personnel knowledgeable of batteries and the required precautions. Keep
unqualified personnel away from batteries.
• Disconnect charging source prior to connecting or disconnecting battery
terminals.
• Do not dispose of batteries in a fire as they can explode.
• Do not open, alter, or mutilate batteries. Released electrolyte is harmful to
the skin and eyes. It may be toxic.
Failure to follow these instructions will result in death or serious injury.

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Batteries can present a risk of electric shock and high short-circuit current. The
following precautions must be observed when working on batteries
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
• Wear protective glasses, gloves and boots.
• Do not lay tools or metal parts on top of batteries.
• Disconnect the charging source prior to connecting or disconnecting battery
terminals.
• Determine if the battery is inadvertently grounded. If inadvertently grounded,
remove source from ground. Contact with any part of a grounded battery can
result in electric shock. The likelihood of such shock can be reduced if such
grounds are removed during installation and maintenance (applicable to
equipment and remote battery supplies not having a grounded supply
circuit).
Failure to follow these instructions will result in death or serious injury.

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Important Safety Instructions — SAVE THESE
INSTRUCTIONS UPS

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
When replacing batteries, always replace with the same type and number of
batteries or battery packs.
Failure to follow these instructions will result in death or serious injury.

CAUTION
RISK OF EQUIPMENT DAMAGE
• Mount the batteries in the UPS system, but do not connect the batteries until
the UPS system is ready to be powered up. The time duration from battery
connection until the UPS system is powered up must not exceed 72 hours or
3 days.
• Batteries must not be stored more than six months due to the requirement of
recharging. If the UPS system remains de-energized for a long period, we
recommend that you energize the UPS system for a period of 24 hours at
least once every month. This charges the batteries, thus avoiding
irreversible damage.
Failure to follow these instructions can result in injury or equipment
damage.

990-5452L-001 11
UPS Overview of UPS User Interface

Overview of UPS User Interface

Display Model 1 Display Model 2

A. Display1
B. Status LEDs
C. Mimic diagram
D. Inverter ON button
E. Inverter OFF button
F. USB port for export of logs
G. Display reboot button
H. Network connection LED:
• Solid green: The system has valid TCP/IP settings.
See Configure the Network, page 37.
• Flashing green: The system does not have valid TCP/IP settings.
• Solid orange: The display is inoperable. Contact Schneider Electric.
• Flashing orange: The system is making BOOTP requests.
See Configure the Network, page 37.
• Alternately flashing green and orange: If the LED is alternately flashing
slowly, the system is making DHCP requests.
See Configure the Network, page 37.
If the LED is alternately flashing rapidly, the system is starting up.
• Off: The display is not receiving input power or the display is inoperable.
I. LED for indication of network connection type:
• Solid green: The system is connected to a network operating at 10
Megabits per second (Mbps).
• Flashing green: The system is receiving or transmitting data packets at 10
Megabits per second (Mbps).
• Solid orange: The system is connected to a network operating at 100
Megabits per second (Mbps).
• Flashing orange: The system is receiving or transmitting data packets at
100 Megabits per second (Mbps).
• Off: One or more of the following exists: The display is not receiving input
power, the cable that connects the system to the network is disconnected,

1. Note that the UPS comes with one of the two display models.

12 990-5452L-001
Overview of UPS User Interface UPS

the device that connects the system to the network is turned off, or the
display is inoperable. Check the connections and if the LED remains off,
contact Schneider Electric.
J. Reserved for service.

Overview of Mimic Diagram

The mimic diagram shows the power flow through the UPS system, and the status
of the main functions.
Each LED can be in one of the below three states:

Green The corresponding function is active and OK

The corresponding function is not working

Red properly

Off The corresponding function is not active

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UPS Overview of UPS User Interface

Overview of Status LEDs

The status LEDs placed next to the display show the current status of the UPS
system:

Display model 1 – LED Display model 2 – LED LED color LED description
symbols symbols
Green • Green LED on: The
load is protected
• Green LED + orange
LED on: The load is
protected, but the
Yellow system reports an
alarm at warning
level
• Orange LED + red
LED on: The load is
Red unprotected and the
system reports an
alarm at warning
level and an alarm at
critical level
• Red on: The load is
unprotected and the
system reports an
alarm at critical level

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Overview of UPS User Interface UPS

Display Symbols
Symbol Description

The locked home button appears when the system is locked by a

password protection. Tap this button to go to the home screen of
the display.

The unlocked home button appears when the system has been
unlocked using the password. Tap this button to go to the home
screen of the display.

Tap the OK button to confirm your selections and exit the current
screen.

Tap the ESC button to cancel your changes and exit the current
screen.

Tap the filter button to set up the filters for your logs.

Tap the recycle bin button to clear the log.

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UPS Operation Modes

Operation Modes
The Galaxy UPS has two different levels of operation mode:
• UPS Operation Mode: The operation mode of the operated UPS. See UPS
Modes, page 16.
• System Operation Mode: The operation mode of the complete UPS system.
See System Modes, page 20.

UPS Modes
eConversion Mode
eConversion provides a combination of maximum protection and highest
efficiency, that permits to reduce the electricity absorbed by the UPS by a factor
three compared with double conversion. eConversion is now the generally
recommended operation mode and is enabled by default in the UPS but it can be
disabled via the display menu. When enabled, eConversion can be set to always
active or on a set schedule configured through the display menu.
In eConversion the UPS supplies the active part of the load through the static
bypass as long as the utility/mains supply is within tolerance. The inverter is kept
running in parallel so the input power factor of the UPS is maintained close to
unity, regardless of the load power factor, as the reactive part of the load is
significantly reduced in the UPS input current. In case of an interruption of the
utility/mains supply, the inverter maintains the output voltage providing an
uninterrupted transfer from eConversion to double conversion. The batteries are
charged when the UPS is in eConversion mode and harmonics compensation is
also provided.
eConversion mode can be used for the Galaxy VX UPS in the following
conditions:
• The minimum load on the UPS is 5-10%.
• Voltage fluctuation is ≤10% versus nominal voltage (adjustable setting from
3% to 10%).
• THDU is ≤5%.
NOTE: When changes to eConversion mode settings are made on one UPS
in a parallel system, the settings are shared to all UPSs in the parallel system.
NOTE: When a genset/generator is in use and frequency fluctuations are
seen (typically due to downsizing), it is recommended to configure an input
contact to disable high efficiency modes while the genset/generator is on.
NOTE: If external synchronization is required, it is generally recommended to
disable eConversion.
While the UPS is in eConversion, the bypass, inverter, and load LEDs are green,
and the battery and input LEDs are off.

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Operation Modes UPS

Double Conversion (Normal Operation)

The UPS supports the load with conditioned power. Double conversion mode
permanently creates a perfect sinewave at the system output, but this operation
also uses more electricity.
While the UPS is in double conversion, the input, inverter, and load LEDs are
green, and the battery and bypass LEDs are off.

Battery Operation
If the utility/mains supply fails, the UPS transfers to battery operation and supports
the load with conditioned power from the DC source.
While the UPS system is in battery operation, the battery, inverter, and load LEDs
are green, the bypass LED is off and the input LED is red.

Requested Static Bypass Operation

The UPS can be transferred to requested static bypass operation following a
command from the display. During requested static bypass operation, the load is
supplied from the bypass source. If a fault is detected, the UPS will transfer to
double conversion (normal operation) or forced static bypass operation. If there is
an interruption to the utility/mains supply during requested static bypass operation,
the UPS will transfer to battery operation.
During requested static bypass, the input, bypass and output LEDs are green and
the battery and inverter LEDs are off.

Forced Static Bypass Operation

The UPS is in forced static bypass operation following a command from the UPS
or because the user has pressed the inverter OFF button on the UPS. During
forced static bypass operation, the load is supplied from the bypass source.
NOTE: The batteries are not available as an alternate power source while the
UPS is in forced static bypass operation.

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UPS Operation Modes

During forced static bypass, the input, bypass and output LEDs are green and the
battery and inverter LEDs are off or red if an alarm is present.

Maintenance Bypass Operation

When the maintenance bypass breaker MBB is closed in the external
maintenance bypass cabinet, maintenance bypass panel, or third party
switchgear, the UPS transfers to external maintenance bypass operation. The
load is supplied with unconditioned power from the bypass source. Service and
replacement can be performed on the entire UPS during external maintenance
bypass operation via the maintenance bypass breaker MBB.
NOTE: The batteries are not available as an alternate power source while the
UPS is in external maintenance bypass operation.

Static Bypass Standby Operation

Static bypass standby is only applicable to an individual UPS in a parallel system.
The UPS enters static bypass standby operation if the UPS is prevented from
entering forced static bypass operation and the other UPSs of the parallel system
can support the load. In static bypass standby the output of the specific UPS is
OFF. The UPS automatically transfers to the preferred operation mode when
possible.
NOTE: If the other UPSs cannot support the load, the parallel system
transfers to forced static bypass operation. The UPS in static bypass standby
operation will then transfer to forced static bypass operation.

Inverter Standby
NOTE: Inverter standby is only applicable to an individual UPS in a parallel
system.
The UPS enters inverter standby if there is an interruption to the utility/mains
supply of one UPS and the other UPS units of the parallel system can support the
load with the configured redundancy level maintained. This is to avoid that the
batteries are being drained in situations where it is not necessary.

ECO Mode
NOTE: ECO mode must be enabled by a Schneider Electric field service
engineer.
In ECO mode the UPS uses requested static bypass to power the load as long as
the power quality is within tolerance. If a fault is detected (bypass voltage out of
tolerance, output voltage out of tolerance, power interruption, etc) the UPS will
transfer to double conversion (normal operation) or forced static bypass.
Depending on the transfer conditions, a minimal interruption of the load supply
may happen (up to 10 ms). The batteries are charged when the UPS is in ECO
mode. The main advantage of ECO mode is a reduction in the consumption of
electrical power compared with double conversion.
NOTE: When changes to ECO mode settings are made on one UPS in a
parallel system, the settings are shared to all UPSs in the parallel system.

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Operation Modes UPS

During ECO mode, the input, bypass and output LEDs are green and the battery
and inverter LEDs are off.

Self-test
After start-up of the UPS system, the UPS will perform an automatic self-test. The
status and progress of the self-test are indicated by the flashing LEDs on the
mimic diagram.
When the self-test has been passed, the LEDs will indicate the operation mode of
the UPS system.
NOTE: If an LED continues to flash after completion of the self-test, please
call Schneider Electric.

Battery Test Mode

The UPS is in battery test mode when the UPS is performing a battery self-test or
a runtime calibration.
NOTE: The battery test will be aborted if the utility/mains supply is interrupted
or if a critical alarm is present and the UPS will return to normal operation
upon return of utility/mains.

OFF Mode
The UPS is not supplying the load with power. The batteries are charged and the
display is on.

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UPS Operation Modes

System Modes
The system operation mode indicates the output status of the complete UPS
system including the switchgear and indicates which source supplies the load.

eConversion Mode
eConversion provides a combination of maximum protection and highest
efficiency, that permits to reduce the electricity absorbed by the UPS by a factor
three compared with double conversion. eConversion is now the generally
recommended operation mode and is enabled by default in the UPS but it can be
disabled via the display menu. When enabled, eConversion can be set to always
active or on a set schedule configured through the display menu.
In eConversion the UPS system supplies the active part of the load through the
static bypass as long as the utility/mains supply is within tolerance. The inverter is
kept running in parallel so the input power factor of the UPS system is maintained
close to unity, regardless of the load power factor, as the reactive part of the load
is significantly reduced in the UPS system input current. In case of an interruption
of the utility/mains supply, the inverter maintains the output voltage providing an
uninterrupted transfer from eConversion to double conversion. The batteries are
charged when the UPS system is in eConversion mode and harmonics
compensation is also provided.
eConversion mode can be used for the Galaxy VX UPS system in the following
conditions:
• The minimum load on the UPSs is 5-10%.
• Voltage fluctuation is ≤10% versus nominal voltage (adjustable setting from
3% to 10%).
• THDU is ≤5%.
NOTE: When changes to eConversion mode settings are made on one UPS
in a parallel system, the settings are shared to all UPSs in the parallel system.
NOTE: When a genset/generator is in use and frequency fluctuations are
seen (typically due to downsizing), it is recommended to configure an input
contact to disable high efficiency modes while the genset/generator is on.
NOTE: If external synchronization is required, it is generally recommended to
disable eConversion.

Inverter Operation
In inverter operation the load is supplied by the inverters. The UPS mode can be
in either double conversion (normal operation) or battery operation when the UPS
system operation mode is inverter operation.

Requested Static Bypass Operation

When the UPS system is in requested static bypass operation, the load is supplied
from the bypass source. If a fault is detected, the UPS system will transfer to
inverter operation or forced static bypass operation.

Forced Static Bypass Operation

The UPS system is in forced static bypass operation following a command from
the UPS system or because the user has pressed the inverter OFF button on the
UPSs. During forced static bypass operation, the load is supplied directly by the
bypass source with unconditioned power.

20 990-5452L-001
Operation Modes UPS

NOTE: The batteries are not available as an alternate power source while the
UPS system is in forced static bypass operation.

Maintenance Bypass Operation

In maintenance bypass operation, the load is supplied directly by the bypass
source with unconditioned power via the maintenance bypass breaker MBB.
NOTE: The batteries are not available as an alternate power source in
maintenance bypass operation.

ECO Mode
In ECO mode the UPS system uses requested static bypass to power the load as
long as the power quality is within tolerance. If a fault is detected (bypass voltage
out of tolerance, output voltage out of tolerance, power interruption, etc) the UPS
system will transfer to double conversion (normal operation) or forced static
bypass. Depending on the transfer conditions, a minimal interruption of the load
supply may happen (up to 10 ms). The batteries are charged when the UPS
system is in ECO mode. The main advantage of ECO mode is a reduction in the
consumption of electrical power compared with double conversion.
NOTE: When changes to ECO mode settings are made on one UPS in a
parallel system, the settings are shared to all UPSs in the parallel system.

OFF Mode
The UPS system is not supplying the load with power. The batteries are charged
and the display is on.

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UPS Frequency Converter Mode

Frequency Converter Mode

In frequency converter mode the UPS is able to convert the frequency of the input
source to a different frequency on the UPS output.
NOTE: Frequency converter mode must be configured by Schneider Electric
during service configuration.
The possible input/output frequencies are 50/50 Hz, 50/60 Hz, 60/50 Hz and 60/60
Hz. This is set under output frequency.
When the UPS is configured as frequency converter static bypass is not available:
• Transfer to static bypass is disabled
• Alarms and events related to the static bypass switch and the bypass source
are disabled (not shown)
• References to the static bypass switch and the MBB are removed from the
mimic diagram in the display and UPS Tuner
• Guided sequences are changed to support startup and shutdown of the UPS
with no bypass available
It is possible to run battery self-test and battery runtime calibration even when
there is no bypass available.
NOTE: In frequency converter mode the capacitor lifetime is reduced by 40%.

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UPS Display
UPS Display Menu Tree
NOTE: The display menu tree is dependent on your system configuration. All
screens might not be available on your UPS.

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UPS UPS Display

Configuration from the UPS Display

Disable Password Request
1. From the home screen on the display select Configuration.
2. Select Disable Password Request.
NOTE: When Disable Password Request has been enabled, it is no
longer required to enter the password when configuring or operating the
UPS. However when changing this setting, the password is required.

Add a New User or Edit an Existing User

1. From the home screen on the display select Configuration > Display >
Security.
2. Select Add User to add a new user or select Edit User to edit an existing
user of the system.

3. In the Name field, type in the name of the user. Complete with Enter.
4. In the Pin field, type in a pin code for the user. Complete with Enter.
5. In the Confirm Pin field, retype the pin code of the user. Complete with
Enter.

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UPS Display UPS

6. Tap OK to save your settings.

Delete a User
1. From the home screen on the display select Configuration > Display >
Security > Delete User.
2. Browse to the user that you wish to delete using the up and down arrows and
tap OK.
3. Tap Yes to confirm deletion of an existing user of the system.

Configure the Display Preferences

1. From the home screen on the display select Configuration > Display >
Preferences.

2. Select the preferred language using the up and down arrows.

3. Select the preferred date format using the up and down arrows.
4. Select the preferred temperature units: US Customary (°Fahrenheit) or
Metric (°Celsius).
5. Set the current date and time using one of the below two methods:
– Set the date and time manually on the display by selecting Manual and
typing the actual date and time and completing with Enter.
– Set the date and time automatically by selecting Synchronize with NTP
server (Network Time Protocol server).
NOTE: NTP server settings can be configured in the network
management interface via the Web, command line, or config file.
6. Tap OK to save your settings.

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UPS UPS Display

Configure the Display Settings

1. From the home screen on the display select Configuration > Display >
System Settings.

2. Set the Alarm Volume. Choose between: Off, Low, Medium, and High.
3. Set the Button Volume. Choose between: Off, Low, Medium, and High.
4. Set the Brightness of the display. Choose between: Low, Medium, and
High.
5. Enable or disable Backlight Timeout. If you wish to enable backlight timeout,
set the time limit in minutes for enabling backlight timeout. Choose between:
60, 30, 10, 5, and 1.
6. Set the intensity of the backlight. Choose between: Off, Very Low, Low, and
Medium.
7. Set the time limit in minutes for automatic log off. Choose between: 60, 30,
10, 5, and 1.
8. Tap OK to save your settings.

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Configure the UPS Output Voltage Compensation

1. From the home screen on the display select Configuration > UPS > Output.
2. Tap arrow to the right to go to the next output configuration screen.

3. Under Voltage Compensation select the preferred voltage compensation for

your system. Choose between –3%, –2%, –1%, 0%, 1%, 2%, or 3%.
NOTE: This setting is shared between all UPSs in a parallel system.

4. Under Output Voltage Compensation with Loaded Transformer select the

preferred output voltage compensation to compensate for load dependent
transformer voltage drop. Choose between 0%, 1%, 2%, or 3%.
NOTE: This setting must be identical for all UPSs in a parallel system.
NOTE: When this setting is set to 0%, the output transformer voltage
compensation is disabled.
5. Tap OK to confirm your setting.

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UPS UPS Display

Configure High Efficiency Mode

NOTE: ECO Mode must be enabled by Schneider Electric during service
configuration to make this selection available.
The UPS returns to high efficiency mode after 10 seconds under normal operating
conditions. If an unstable mains forces the UPS to exit high efficiency mode more
than one to ten times (this setting must be configured by Schneider Electric) within
24 hours, the UPS will disable high efficiency mode. An informational alarm will be
generated, and Disabled by system will be shown on the screen Configuration
> UPS > High Efficiency Mode. High efficiency must then be manually
reactivated.
1. From the home screen on the display select Configuration > UPS > High
Efficiency Mode and configure the following settings:

a. Select High Efficiency Mode: Choose between Disable, ECO Mode,

eConversion, and eConversion Harmonics Compensator.
2. Tap > and configure the schedule settings:

a. Schedule: Select when the system should enter the selected

eConversion or ECO mode. Choose between Always, Programmed
and Never.
b. Active Schedules List: If you chose Programmed above, select
Enable and set the time and date for when the system should enter the
selected eConversion or ECO mode.
3. Tap OK to confirm your settings.

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Enable Peak Shaving Mode

Peak Shaving Mode allows the UPS to reduce peak power consumed from the
utility/mains supply.
NOTE: Peak shaving mode must be enabled locally by Schneider Electric
during service configuration to make this selection available, but it must be
controlled via a remote software application. Contact Schneider Electric for
more details.
1. From the home screen on the display select Configuration > UPS >
Software Defined Power.
2. For Peak Shaving Mode select Enable.

3. Tap OK to confirm your settings.

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UPS UPS Display

Configure Distributed Energy Reserve

Software Defined Power must be enabled before the feature Distributed
Energy Reserve can be used. Software Defined Power must be enabled by
Schneider Electric.
NOTE: Distributed Energy Reserve must be enabled locally by Schneider
Electric during service configuration to make this selection available, but it
must be controlled via an external controller that monitors the grid frequency.
In the event of a sudden decrease in grid frequency, the UPS can be
commanded remotely via a dedicated input contact to transfer to Distributed
Energy Reserve mode. Contact Schneider Electric for more details.
1. Configure an input contact for Distributed Energy Reserve, see Configure
the Input Contacts, page 32.
2. From the home screen on the display select Configuration > UPS >
Software Defined Power.

3. Set Distributed Energy Reserve to Enable or Disable. When the feature

Distributed Energy Reserve is set to Enable, the UPS delivers power back
to the grid for a short period (up to 30 seconds) to stabilize the frequency (Hz)
of the grid, when activated by a signal from the dedicated input contact. When
the feature Distributed Energy Reserve is set to Disable, the UPS will
transfer to forced battery operation, when activated by a signal from the
dedicated input contact, but will not deliver power back to the grid.
4. Tap OK to confirm your settings.

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Set the UPS Identification

NOTE: User Defined Name and User Defined Location must be configured
via the network management interface. For more information see Access a
Configured Network Management Interface, page 54.
1. From the home screen on the display select Configuration > UPS >
Identification.
2. Select to have the UPS identified via Model Name, User Defined Name or
User Defined Location.

3. Tap arrow to the right to go to the next configuration screen.

4. Tap the text box and type a name for the individual breakers or keep the
default settings. The alias is limited to four characters.

5. Tap OK to confirm your settings.

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Configure the Input Contacts

1. On the display select Configuration > Input Contacts and select the input
contact that you wish to configure.

2. Choose between the below options:

Custom Input 1: General purpose input. External Battery Monitoring Detected Fault: Input to indicate that
the external battery monitor has detected a fault.

Custom Input 2: General purpose input. Battery Room Ventilation Inoperable: Input to indicate that the
battery room ventilation is inoperable. When the input is active, the
battery charger will turn off.

Ground fault: Input to indicate that a ground fault is present. Supplied By Genset: Input to indicate that the UPS is running on
generator. The battery charge current will be reduced to the value
set by Schneider Electric during start-up.

Inhibit Transfer from Static Bypass: When this input is active, and External energy storage: minor alarm: Input to indicate that the
the system enters requested static bypass or forced static bypass, external energy storage monitor reports a minor alarm.
the system will be locked in static bypass as long as the input is
active.
External energy storage: major alarm: Input to indicate that the Force the Charger to Turn Off: Input that forces the charger to turn
external energy storage monitor reports a major alarm. off.

Flywheel inoperable: Input to indicate that the flywheel is Disable High Efficiency Mode: Input to disable the use of high
inoperable. efficiency mode

Request bypass operation: Input that will transfer the UPS into Force battery operation: Input that will force a transfer to battery
requested static bypass operation if the conditions for a transfer are operation.
met.
Distributed Energy Reserve: Input that will activate Distributed DC ground fault present: Input that will activate the alarms for DC
Energy Reserve mode. ground fault.

Command the UPS to inhibit bypass transfer: Input that will

inhibit the UPS from transferring to bypass operation.

3. Tap OK to save your settings.

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Configure the Output Relays

1. On the display select Configuration > Output Relays.
2. Select to enable or disable Energized check mode.
– When Energized check mode is enabled the output relays are ON. If a
signal is received or the power supply to the relay is lost, the circuit will
open and the relay will be deactivated.
– When Energized check mode is disabled the output relays are OFF. If a
signal is received, the circuit will close and the relay will be activated.

3. Select the output relay that you wish to configure.

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UPS UPS Display

4. Select the function that you wish to use the specific output relay for from the
list below:

Common Alarm: The output is triggered when any alarm is Normal Operation: The output is triggered when the UPS is
present. running in normal operation.

Battery Operation2: The output is triggered when the UPS is Maintenance Bypass3: The output is triggered when the UPS is
running in battery operation. running in maintenance bypass operation.

Static Bypass2: The output is triggered when the UPS is running in High Efficiency Mode: The output is triggered when the UPS is
forced static bypass operation or requested static bypass operation. running in eConversion or ECO mode.

Output Overload: The input is triggered when there is an overload Fan Inoperable: The output is triggered when one or more fans are
condition. inoperable.

Battery is not Working Correctly2: The output is triggered when Battery Disconnected2: The output is triggered when the batteries
the batteries are not working correctly. have been disconnected or the battery breaker(s) are open.

Battery Voltage Low2: The output is triggered when the battery Input Out of Tolerance: The output is triggered when the input is
voltage is below the threshold. out of tolerance.

Bypass Out of Tolerance3: The output is triggered when the UPS Warning: The output is triggered when a warning alarm is
bypass is out of tolerance. present.

UPS Critical: The output is triggered when a critical alarm is Parallel Redundancy Lost: The output is triggered when the
present. specified redundancy has been lost.

External Fault: The output is triggered when a fault external to the UPS Maintenance Mode: The output is triggered when the unit
UPS is present. output breaker (UOB) is open.

System Warning: The output is triggered when a warning alarm is System Critical: The output is triggered when a critical alarm is
present in a parallel system. present in a parallel system.

System Common Alarm: The output is triggered when any alarm Emergency power off activated: The output is triggered when the
is present in a parallel system. EPO has been activated.

Transfer to static bypass disabled UPS informational alarm: The output is triggered when an
information alarm is present.

System informational alarm: The output is triggered when an

information alarm is present in a parallel system.

5. Set the delay in seconds for the specific output to activate. Select a value
between 0 and 60 seconds.
6. Tap OK to save your settings.

2. Not available when operating as a frequency converter without batteries.

3. Not available when operating as a frequency converter.

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Configure Reminder Settings

When the air filters have been replaced, the reminders settings must be updated.
1. From the home screen on the display select Configuration > Reminders.

2. Configure the following settings:

a. Reminders Signalling: Select Enable to enable the display of all
reminders.
b. Reminder: Select Enable to enable the display of reminders for air filter
replacement.
c. Duration before 1st Reminder: Set the time in weeks before the first
reminder is shown.
d. Elapsed Time: Manually set the number of days that the air filters have
been used.
3. Tap OK to confirm your settings.

Configure Battery Alarm Threshold

1. From the home screen on the display select Configuration > Battery >
Alarms.

2. Select your preferred battery alarm threshold in seconds. Select a value

between 60 and 6000 seconds and complete with Enter.

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UPS UPS Display

3. Tap OK to confirm your setting.

Configure Automatic Battery Test

1. From the home screen on the display select Configuration > Battery > Test.

2. Set your preferred settings for the automatic battery test:

a. Battery Test Interval: Select your preferred interval for battery tests.
Choose between: Never, Every 52 Weeks, Every 26 Weeks, Every 12
Weeks, Every 8 Weeks, Every 4 weeks, Every 2 Weeks, or Once a
Week.
NOTE: If you run battery tests too frequently it can reduce the lifetime
of the batteries.
b. Battery Test Start Time: Select the time of the day in 24 hour format that
the test should take place and complete with Enter.
c. Battery Test Day of the Week: Select the day of the week that the test
should take place and complete with Enter.
3. When all settings have been completed, tap OK to confirm your settings.

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Configure the Network

The network can be configured for the display and for the cards in Smart Slot 1
and Smart Slot 2.
1. From the home screen on the display select Configuration > Network and
select either Display, Smart Slot 1, or Smart Slot 2 if present.
2. Configure the following settings:
a. TCP/IPv4: Enable IPv4 (if applicable), and select the Address Mode
(Manual, DCHP, or BOOTP).

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UPS UPS Display

b. TCP/IPv6: Enable IPv6 (if applicable), select Auto Configuration or

Manual Configuration, and select the DHCPv6 Mode (Router
controlled, Non-Address Information Only, Never, or Address and
Other Information).
NOTE: Tap Addresses to see all valid IPv6 addresses.

c. Web Access: Enable Web (if applicable) and select the Access Mode
(HTTP or HTTPS).
NOTE: Not available for Smart Slots.

d. FTP server: Enable FTP (if applicable).

NOTE: Not available for Smart Slots.

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Configure the Modbus

The modbus can be configured for the display and for the cards in Smart Slot 1
and Smart Slot 2.
NOTE: Only the display and optional Network Management Card AP9635 can
be used for serial modbus.
1. From the home screen on the display select Configuration > Modbus and
select either Display, Smart Slot 1, or Smart Slot 2.
2. Configure the modbus by enabling Serial or TCP access, and adding the
needed values.

3. Tap OK to confirm your settings.

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UPS UPS Display

Restore Default Configuration

1. From the home screen on the display select Configuration > Restore
Defaults.

2. Select one of the below options:

– Restart Network Interface: Select this option to restart network interface.
– Reset All: Select this option to reset all settings to default. You can select
to leave out the TCP/IP settings from the reset procedure.
– Reset Only: Select this option if you only wish to reset parts of the settings
to default values. You can select to reset the following settings: TCP/IP,
Event Configuration, and Display Settings.
3. When you have made your selection, tap OK to reset the selected settings to
default.

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UPS Display UPS

Operation Procedures from the UPS Display

Access Password-Protected Screens

1. When prompted for the password, select your username.

2. Type in the pin code for your username.
NOTE: The default pin code is 1234.
3. Change the password. For more information see Change the User Password,
page 72.

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UPS UPS Display

View the System Status Information

NOTE: The display does not show real time data, and a comparison between
the display and an external power analyzer will not show the same data.
Please allow for a tolerance of ± 1% for voltages, ± 3% for power, and ± 3% for
currents.
1. From the home screen on the display select Status.

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UPS Display UPS

2. Select the area for which you wish to see the status. Choose between:

Input

Voltage (phase-to-neutral)4 The present phase-to-neutral input voltage in volts (V).

Current The present input current from the AC utility power source per phase in amperes (A).

Maximum RMS Current The maximum current for the latest 30 days.

Apparent Power The present apparent power input for each phase in kVA. Apparent power is the product of
RMS (root mean square) volts and RMS amperes.

Active Power The present active power (or real power) input for each phase in kilowatts (kW). Active
power is the portion of power flow that, averaged over a complete cycle of the AC
waveform, results in net transfer of energy in one direction.

Power Factor The ratio of the active power to apparent power.

Voltage (phase-to-phase) The present phase-to-phase input voltage.

Total Apparent Power The present total apparent power input (for all three phases) in kVA.

Total Active Power The present total active power input (for all three phases) in kW.

Frequency The present input frequency in hertz (Hz).

Energy The total energy consumption since the time of installation or since the number was reset.

Output

Voltage (phase-to-neutral)4 The phase-to-neutral output voltage at the inverter in volts (V).

Current The present output current for each phase in amperes (A).

Maximum RMS Current The maximum current for the latest 30 days.

Apparent Power The present apparent power output for each phase in kVA. Apparent power is the product
of RMS (root mean square) volts and RMS amperes.

Active Power The present active power (or real power) output for each phase in kilowatts (kW). Active
power is the portion of power flow that, averaged over a complete cycle of the AC
waveform, results in net transfer of energy in one direction.

Power Factor The present output power factor for each phase. Power factor is the ratio of active power to
apparent power.

Current Crest Factor The present output crest factor for each phase. The output crest factor is the ratio of the
peak value of the output current to the RMS (root mean square) value.

Current THD The THD (total harmonic distortion) for each phase, as a percentage, for the present
output current.

Voltage (phase-to-phase) The phase-to-phase output voltage at the inverter in volts (V).

Total Apparent Power The present apparent power output for each phase in thousands of Volt-Amps (kVA).
Apparent power is the product of RMS (root mean square) volts and RMS amperes.

Total Active Power The present total active output power (for all three phases) in kilowatts (kW).

Load The percentage of the UPS capacity presently used across all phases. The load
percentage for the highest phase load is displayed.

Neutral Current4 The present output neutral current in amperes (A).

Frequency The present output frequency in hertz (Hz).

Inverter Status The general condition of the inverter.

PFC Status The general condition of the PFC.

Energy The total energy supplied since the time of installation or since the value was reset.

Bypass

Voltage (phase-to-neutral)4 The present phase-to-neutral bypass voltage (V).

Current The present bypass current for each phase, in amperes (A).

4. Only applicable in systems with neutral connection.

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UPS UPS Display

Bypass (Continued)

Maximum RMS Current The maximum current for the latest 30 days.

Apparent Power The present apparent bypass power for each phase in kVA. Apparent power is the product
of RMS (root mean square) volts and RMS amperes.

Active Power The present active bypass power for each phase in kilowatts (kW). Active power is the time
average of the instantaneous product of voltage and current.

Power Factor The present bypass power factor for each phase. Power factor is the ratio of active power
to apparent power.

Voltage (phase-to-phase) The present phase-to-phase bypass voltage (V).

Total Apparent Power The present total apparent bypass power (for all three phases) in thousands of Volt-Amps
(kVA).

Total Active Power The present total active bypass power (for all three phases) in kilowatts (kW).

Frequency The present bypass frequency in hertz (Hz).

Battery

Voltage The present battery voltage.

Current The present battery current in amperes (A).

A positive current indicates that the battery is charging; a negative current indicates that
the battery is discharging.

Power The present DC power being drawn from the battery, in kilowatts (kW).

Estimated Charge Level The present battery charge, as a percentage of full charge capacity.

Estimated Charge Time The estimated time, in minutes, until the batteries reach 100% charge.

Runtime Remaining The amount of time in hours and minutes before the batteries reach the low-voltage
shutdown level.
Charger Mode The operation mode of the charger (Off, Float, Boost, Equalization, Cyclic, Test).

Battery Status The general condition of the battery.

Charger Status The general condition of the charger.

Total Battery Capacity The total capacity available from the available batteries.

Temperature The highest battery temperature from the connected temperature sensors.

Temperature

Ambient Temperature Ambient temperature in degrees Celsius or Fahrenheit for the I/O cabinet and each power
cabinet.

System

Output Voltage The phase-to-phase output voltage at the inverter in volts (V).

Output Current The present output current for each phase in amperes (A).

Output Frequency The present output frequency in hertz (Hz).

Runtime Remaining The amount of time in hours and minutes before the batteries reach the low-voltage
shutdown level.
System Time The time of the UPS system.

UPS Operation Mode The operation mode of the operated UPS.

System Operation Mode The operation mode of the complete UPS system.

Total Output Power The apparent and active power (or real power) output for each phase.

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UPS Display UPS

System (Continued)

Overload Timer5 The time in seconds before the UPS changes to forced static bypass due to an overload
condition on the system.
NOTE: The system can be in an overload condition even though the Total Output
Power is below 100% if the load is not equally shared between the three phases.

Output Power The phase-to-phase apparent and active power (or real power) output for each phase.

Parallel System

Input Current The present phase-to-phase input current in amperes (A).

Output Current The present phase-to-phase output current in amperes (A).

Bypass Current The present phase-to-phase bypass current in amperes (A).

Parallel UPS Number The parallel UPS number of the operated UPS.

Parallel system redundancy The redundancy for the parallel system.

Number of Parallel Units The total number of UPSs in the parallel system.

Parallel Units The numbers of all UPSs in the parallel system.

Output Total Apparent Power The present total apparent output power (for all three phases) in thousands of Volt-Amps
(kVA).

Output Total Load The percentage of the UPS system capacity presently used across all phases. The load
percentage for the highest phase load is displayed.

Active Alarms

Active Alarms For more information on active alarms, go to View the Active Alarms, page 61.

Mimic Diagram

Mimic Diagram The mimic diagram shows the current status of the main parts of the UPS system: power
sources, converters, bypass static switch and breakers, and it shows the power flow
through the system.

Detailed View

Detailed view The detailed view shows the system with a status icon on each individual power cabinet
and the actual number of redundant power cabinets. The detailed view also shows the
apparent power and active power per phase.

5. The overload timer is only visible when it is active.

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UPS UPS Display

Symbols on the Detailed View Screen

Indicates that the power cabinet is operational and working correctly

Indicates that there is an informational alarm.

Indicates that the power cabinet redundancy has been lost and/or an alarm of severity level Warning is present in the
power cabinet. The power cabinet is still operational.

Indicates that the power cabinet is inoperable due to a critical event. The customer alarm Power cabinet inoperable
is also displayed.

Peak Shaving Mode

Peak shaving mode The status of the peak shaving mode — Active or Inactive

Input power The present input power (kW).

Battery power The present battery power (kW). The bar is green when the batteries are charging and
yellow when the batteries are discharging.

Peak shaving Indicates if the charger is enabled or disabled and if forced battery operation is enabled
or disabled.
State of charge The current charge status of the batteries.

Remaining time The remaining time in battery operation and peak shaving mode.

3. Tap the home button to exit the screens and return to the home screen.

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Start Up Single System from Maintenance Bypass Operation

Use this procedure to start up a single system from maintenance bypass operation
with the load supplied through the MBB and all other breakers open.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. Close the unit input breaker UIB.
This will power up the display interface after approximately 30 seconds.
2. From the home screen on the display, select Control > Startup Wizard.
Select Startup from Maintenance Bypass and follow the steps which
appear on the screen.
The following is a generic start-up procedure. Always follow the steps of the
Startup Wizard which are specific to your system.
3. Close the static switch input breaker SSIB.
4. Close the backfeed protection switch (BF2) (if present), if it is open.
5. Close the battery breakers in your specific battery solution.
6. Initiate transfer to static bypass by tapping the Transfer Load to static
bypass button on the display interface.
In systems with kirk-keys, the key is released from the solenoid key release
unit.
If the UPS system does not transfer to requested static bypass, go to Status
> Active Alarms to see if there are active alarms that prevent the UPS
system from transferring to static bypass.
7. In systems with kirk-keys, insert the key in the lock on the unit output breaker
UOB and turn to unlock.
8. Close the unit output breaker UOB.
9. Open the maintenance bypass breaker MBB.
The system automatically transfers to normal operation.
10. In systems with kirk-keys, turn the key in the lock of the maintenance bypass
breaker MBB to lock open.
The key is released.
11. In systems with kirk-keys, insert the key in the solenoid key release unit and
turn to capture the key.

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UPS UPS Display

Shut Down Single System from Normal to Maintenance Bypass

Operation
Use this procedure to shut down a single system to maintenance bypass
operation with the load supplied through the MBB.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. From the home screen on the display, select Control > Shutdown Wizard.
Select Shutdown ending in Maintenance Bypass and follow the steps
which appear on the screen.
NOTE: The following is a generic shutdown procedure. Always follow the
steps of the Shutdown Wizard which are specific to your system.
2. Initiate transfer to static bypass by tapping the Transfer Load to static
bypass button on the display interface.
In systems with kirk-keys, the key is released from the solenoid key release
unit.
If the UPS system does not transfer to requested static bypass, go to Status
> Active Alarms to see if there are active alarms that prevent the UPS
system from transferring to static bypass.
3. In systems with kirk-keys, insert the key in the lock on the maintenance
bypass breaker MBB and turn to unlock.
4. Close the maintenance bypass breaker MBB.
In systems with kirk-keys, the key is held in the lock.
5. Open the unit output breaker UOB.
6. In systems with kirk-keys, turn the key in the lock on the unit output breaker
UOB to lock open.
The key is released.
7. In systems with kirk-keys, insert the key in the solenoid key release unit and
turn to capture the key.
8. Open the static switch input breaker SSIB.
9. Initiate transfer to forced static bypass by tapping the Inverter OFF button on
the front of the UPS system.
10. Open the battery breakers in your specific battery solution.
11. Open the unit input breaker UIB.

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Transfer UPS from Normal to Requested Static Bypass Operation

1. From the home screen on the display select Control > Operational Mode.

2. Tap the Transfer to Requested Static Bypass button.

NOTE: If the conditions for performing a transfer are not met, the button
will be grayed out.
3. Verify that the UPS Operation Mode changes to Requested Static Bypass.

Transfer UPS from Requested Static Bypass Operation to Normal

Operation
1. From the home screen on the display select Control > Operational Mode.

2. Tap the Transfer to Inverter Operation button.

NOTE: If the conditions for performing a transfer are not met, the button
will be grayed out.
3. Verify that the UPS Operation Mode changes to Normal Operation.

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Start Up Parallel System from Maintenance Bypass Operation

Use this procedure to start up a parallel system from maintenance bypass
operation with the load supplied through the MBB and all other breakers open.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. Close the unit input breaker UIB.
This will power up the display interface after approximately 30 seconds.
2. From the home screen on the display, select Control > Startup Wizard.
Select Startup from Maintenance Bypass and follow the steps which
appear on the screen.
NOTE: The following is a generic start-up procedure. Always follow the
steps of the Startup Wizard which are specific to your system.
3. Close the static switch input breaker SSIB.
4. Close the backfeed protection switch (BF2) (if present), if it is open.
5. Close the battery breakers in your specific battery solution.
6. Initiate transfer to static bypass by tapping the Transfer Load to static
bypass button on the display interface.
In systems with kirk-keys, the key is released from the solenoid key release
unit.
If the UPS system does not transfer to static bypass, go to Status > Active
Alarms to see if there are active alarms that prevent the UPS system from
transferring to static bypass.
7. Close the unit output breaker UOB.
8. Repeat steps 1 to 7 for the remaining UPS units in the parallel system before
continuing.
9. In systems with kirk-keys, insert the key from the solenoid key release unit in
the lock on the system isolation breaker SIB and turn to unlock.
10. Close the system isolation breaker SIB.
11. Open the maintenance bypass breaker MBB.
The system automatically transfers to normal operation.
12. In systems with kirk-keys, turn the key in the lock of the maintenance bypass
breaker MBB to lock open.
The key is released.
13. In systems with kirk-keys, insert the key in the solenoid key release unit and
turn to capture the key.

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Shut Down Parallel System from Normal to Maintenance Bypass

Operation
Use this procedure to shut down a parallel system to maintenance bypass
operation with the load supplied through the MBB.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. From the home screen on the display, select Control > Shutdown Wizard.
Select Shutdown ending in Maintenance Bypass and follow the steps
which appear on the screen.
NOTE: The following is a generic shutdown procedure. Always follow the
steps of the Shutdown Wizard which are specific to your system.
2. Initiate transfer to static bypass by tapping the Transfer Load to static
bypass button on the display interface.
In systems with kirk-keys, the key is released from the solenoid key release
unit in the system bypass cabinet.
If the UPS system does not transfer to requested static bypass, go to Status
> Active Alarms to see if there are active alarms that prevent the UPS
system from transferring to static bypass.
3. Close the maintenance bypass breaker MBB.
In systems with kirk-keys, the key is held in the lock.
4. Open the system isolation breaker SIB.
5. In systems with kirk-keys, turn the key in the lock on the system isolation
breaker SIB to lock open.
The key is released.
6. In systems with kirk-keys, insert the key in the solenoid key release unit and
turn to capture the key.
7. Perform the following steps for each UPS unit in the parallel system:
a. Open the unit output breaker UOB.
b. Open the static switch input breaker SSIB.
c. Initiate transfer to forced static bypass by tapping the Inverter OFF button
on the front of the UPS system.
d. Open the battery breakers in your specific battery solution.
e. Open the unit input breaker UIB.

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Start Up and Add UPS to a Running Parallel System

Use this procedure to start up a UPS and add it to a running parallel system.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. Close the unit input breaker UIB.
This will power up the display interface after approximately 30 seconds.
2. From the home screen on the display, select Control > Startup Wizard.
Select Startup UPS into a parallel system and follow the steps which
appear on the screen.
NOTE: The following is a generic start-up procedure. Always follow the
steps of the Startup Wizard which are specific to your system.
3. Close the static switch input breaker SSIB.
4. Close the backfeed protection switch (BF2) (if present), if it is open.
5. Close the battery breakers in your specific battery solution.
6. Close the unit output breaker UOB.
7. Turn the inverter on by tapping the Inverter ON button on the front of the UPS.

Isolate this Single UPS from the Parallel System

Use this procedure to shut down one UPS in a running parallel system.
NOTE: Before initiating this procedure, ensure that the remaining UPS units
can supply the load.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. From the home screen on the display, select Control > Shutdown Wizard.
Select Shut down UPS in a parallel system and follow the steps which
appear on the screen.
NOTE: The following is a generic shutdown procedure. Always follow the
steps of the Shutdown Wizard which are specific to your system.
2. Turn off the UPS by pressing the Inverter OFF key on the front of the UPS.
3. Open the unit output breaker UOB.
4. Open the static switch input breaker SSIB.
5. Open the battery breakers in your specific battery solution.
6. Open the unit input breaker UIB.

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Start-Up System Operating as Frequency Converters

Use this procedure to start up a single system, a parallel system working as
frequency converters, or to start up a single frequency converter and add it into a
running parallel system working as frequency converters.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. Close the unit input breaker UIB.
This will power up the display interface after approximately 30 seconds.
2. From the home screen on the display, select Control > Startup Wizard.
Select Startup from Off Operation and follow the steps which appear on the
screen.
NOTE: The following is a generic startup procedure. Always follow the
steps of the Startup Wizard which are specific to your system.
3. Close the battery breakers (if present).
4. Close the unit output breaker UOB.
5. Close the system isolation breaker SIB.
6. Tap Turn Inverter On on the display interface.

Shut Down System Operating as Frequency Converters

Use this procedure to shut down a single system, a parallel system operating as
frequency converters.
NOTE: Only operate a breaker when the associated breaker LED is green.
1. From the home screen on the display, select Control > Shutdown Wizard.
Select Shutdown ending in Off Operation and follow the steps which
appear on the screen.
NOTE: The following is a generic shutdown procedure. Always follow the
steps of the Shutdown Wizard which are specific to your system.
2. Open the unit output breaker UOB.
3. Open battery breakers (if present).
4. Open the unit input breaker UIB.
5. Repeat steps 1 to 4 on each Galaxy VX in the parallel system.
6. Open the system isolation breaker (if present).

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Start a Boost Charge of the Batteries

Boost charge gives the possibility of doing a fast recharge of a discharged battery.
NOTE: Boost charge must be enabled by Schneider Electric during start-up
for this option to be available.
1. From the home screen on the display select Control > Charger Mode.

2. Select Boost Charge to initiate a single boost charge of the batteries.

The UPS system starts boost charging the batteries.
To stop the boost charge and go back to float charge, select Float Charge.

Access a Configured Network Management Interface

The below procedure describes how to access the network management interface
from a web interface. It is also possible to use the following interfaces:
• Telnet and SSH
• SNMP
• FTP
• SCP
NOTE: Ensure that only one network management interface in the entire
system is set to synchronize time.
Use Microsoft Internet Explorer® 7.x or higher on Windows operating systems only
or Mozilla® Firefox® 3.0.6 or higher on all operating systems to access the web
interface of the network management interface. Other commonly available
browsers may work but have not been fully tested.
You can use either of the following protocols when you use the web interface:
• The HTTP protocol, which provides authentication by user name and Pin but
no encryption.
• The HTTPS protocol, which provides extra security through Secure Socket
Layer (SSL); encrypts user names, Pin, and data being transmitted; and
authenticates Network Management Cards by means of digital certificates.
1. Access the network management interface by its IP address (or its DNS
name, if a DNS name is configured).
2. Enter the user name and password.
3. To enable or disable the HTTP or HTTPS protocol, use the Network menu on
the Administration tab, and select the Access option under the Web
heading on the left navigation menu.

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Troubleshooting from the UPS

Troubleshooting via the Mimic Diagram LEDs
The mimic diagram shows the status of the main functions and the energy flow
supplying the load. The different LEDs are either green, red or turned off
depending on the status of the system functions. In this section it is listed what a
red LED on the mimic diagram is indicating to help troubleshooting.

Input LED

If the input LED is red, it can be caused by the following:

• UIB is open
• Input out of tolerance (waveform-, voltage-, or frequency out of tolerance)

Inverter LED

If the inverter LED is red, it can be caused by the following:

• Inverter inoperable

Load LED

If the load LED is red, it can be caused by the following:

• UOB is open
• SIB is open
• Output voltage out of tolerance

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Battery LED

If the Battery LED is red, it can be caused by the following:

• Critical battery alarm active
• Charger inoperable
• Battery breaker disconnected

Bypass LED

If the bypass LED is red, it can be caused by the following:

• SSIB is open
• Static bypass switch inoperable
• Bypass out of tolerance
• BF2 (if present) is open

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Reboot the Display

NOTE: A reboot of the display does not impact the settings made.
1. Open the shutter door on the front right side of the display.
2. Press the reboot button (A) with a pointed object like a pen or a paper clip.

Display Model 1 Display Model 2

The display is rebooted.

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Logs
There are two types of logs:
• NMC Log: Contains information about the display and network activities.
• UPS Log: Contains information about the system status and operation
modes.

View the NMC Log

1. From the home screen on the display select Logs > NMC Log.
2. You can browse through the list of the events using the arrows.

3. You can now perform the following operations in the event log:
a. Tap the filter button to filter the events. Different filter settings are
available, including:

Filters for Power Events: Communication, Device, Output, Input,

Battery, UPS Operation Mode, Parallel System, Reminders,
Switchgear, and/or RFC 1628 MIB.
Filters for System Events: Mass Configuration and/or Security.
b. Tap the recycle bin button to clear the event log and select Yes to
confirm.
4. Tap the home button to exit the log.

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View the UPS Log

1. From the home screen on the display select Logs > UPS Log.

2. You can now browse through the list of the UPS events using the arrows.
3. You can perform the following operations in the UPS log:
a. Tap the filter button to filter the events. Different filter settings are
available, including:
Filters for Power Events: Communication, Device, Output, Input,
Battery, UPS Operation Mode, Parallel System, Reminders,
Switchgear, and/or RFC 1628 MIB.
Filters for System events: Mass Configuration and/or Security.
b. Tap the recycle bin button to clear the UPS log and select Yes to confirm.
4. Tap the home button to exit the log.

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Export Data from Logs

The exported log can only be used by Schneider Electric customer support for
analysis.
1. From the home screen on the display select Logs > Export Data.
2. Insert a USB device in the USB port (A) located on the front of the display.

Display Model 1 Display Model 2

3. Tap the Start Data Export button.

When the download is complete, the following message will be shown on the
screen: Data Exported Successfully. Remove USB device.
4. Remove the USB device and tap the home button to exit the screen.
5. The exported data on the USB device can now be sent to Schneider Electric
support for analyzing.

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View the Active Alarms

When there is an active alarm in the system, a symbol indicating the alarm level is
shown in the top right corner of the screen and the buzzer is active.
1. From the home screen on the display select Status > Active Alarms.
Tapping the display will also silence the buzzer temporarily without login. By
logging in and tapping the display, the buzzer will be silenced permanently.
2. You can now browse through the list of active alarms using the left and right
arrows.
3. Tap the Refresh button to update the list with the latest active alarms.

Alarm Levels
There are three alarm levels:
• Critical: Take immediate action and call Schneider Electric.
• Warning: The load remains supported, but action must be taken. Call
Schneider Electric.
• Informational: No immediate action required. Check the cause of the alarm as
soon as possible.

Alarm Messages
Alarm/ Severity Display Text Description Corrective Action Text
Event
Alarm Warning Abnormal state at input contact An abnormal state exists for Please check the environment
zone A integrated Environmental Monitor
input contact zone A.

Alarm Warning Abnormal state at input contact An abnormal state exists for Please check the environment
zone B integrated Environmental Monitor
input contact zone B.

Alarm Warning Air Filter technical check The air filters need to be checked The Air Filters may need to be
recommended as preventive maintenance is replaced.
recommended.
Alarm Warning Ambient temperature high Ambient temperature is high.

Alarm Warning Ambient temperature out of The ambient temperature out of

tolerance tolerance.
Alarm Warning Batteries are discharging The load is drawing more power
than the UPS can draw from the
input, causing the UPS to draw
power from the batteries.

Alarm Warning Battery breaker BB1 open Battery breaker BB1 is open.

Alarm Warning Battery breaker BB2 open Battery breaker BB2 is open.

Alarm Warning Battery breaker BB3 open Battery breaker BB3 open.

Alarm Warning Battery breaker BB4 open Battery breaker BB4 open.

Alarm Warning Battery capacity is below The battery capacity is below the Change battery configuration and/
minimum acceptable level minimum acceptable value or add larger capacity battery
according to UPS power rating.
Risk of battery damage.

Event Informational Battery breakers tripped To prevent the batteries deep Close the battery breakers
discharging, the battery breakers manually.
have been tripped by the system.

Alarm Warning Battery condition is poor Battery capacity is lower than Batteries should be replaced.
50%.
Alarm Warning Battery condition is weak Battery capacity is between 50%
to 75%.

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Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Warning Battery is below minimum The battery runtime is below
acceptable runtime configured minimum acceptable
value.
Alarm Critical Battery is not working correctly A battery is not working correctly. Please contact Schneider Electric.

Alarm Warning Battery room ventilation Input relay indicates that the
inoperable battery room ventilation is not
working correctly.

Alarm Warning Bypass backfeed breaker (BF2) Bypass backfeed breaker (BF2) is
open open, and the UPS is prevented
from running in normal operation.

Alarm Warning Breaker MBB closed Maintenance bypass breaker MBB

is closed, feeding the load with
unprotected power from bypass.

Alarm Warning Breaker SIB open System isolation breaker SIB is

open, and system cannot feed the
load.
Alarm Warning Breaker SSIB open Bypass static switch input breaker
SSIB is open, making static
bypass operation unavailable.

Alarm Warning Breaker UIB open Unit input breaker UIB is open,
and the UPS is prevented from
running in normal operation.

Alarm Warning Breaker UOB open Unit output breaker UOB is open,
and UPS cannot feed the load.
Alarm Warning Bypass frequency out of Bypass input frequency is out of Check bypass input frequency
tolerance tolerance. and bypass input frequency
setting.

Alarm Warning Bypass phase missing Bypass input is missing a phase. Check bypass input. Please
contact Schneider Electric.
Alarm Warning Bypass phase sequence The phase rotation on bypass Check bypass input. Please
incorrect input is incorrect. contact Schneider Electric.

Alarm Warning Bypass voltage out of tolerance Bypass input voltage is out of
tolerance and UPS is prevented
from going into requested bypass
mode.
Alarm Warning Charge power is reduced The battery charge power has The input for this functionality was
been reduced. activated, or the input current has
reached the maximum limit.
Please contact Schneider Electric.
Alarm Warning Communication cable One or more communication cable
termination missing or terminators is/are missing or
damaged damaged.

Alarm Warning Confirm redundancy lost and/or Off button has been pushed and
transfer to Forced Static user must confirm that the
Bypass redundancy will be lost and/or
system will transfer to Forced
Static Bypass.

Alarm Warning Confirm Turn Load Off Off button has been pushed while Confirm turn off either via display
inverter is on and with no bypass or by pushing the off button again.
available. User must confirm that
the UPS turns off the power to the
load.
Alarm Informational Customer Input 1 activated Customer input relay 1 is
activated.
Alarm Informational Customer Input 2 activated Customer input relay 2 is
activated.
Alarm Warning Delayed transfer from battery to The delayed transfer from battery
normal operation to normal operation is active.

Alarm Warning Display communication is lost Main Controller is unable to Please contact Schneider Electric.
communicate with the display.

Alarm Warning Display firmware The firmware of the display is Perform a firmware update.
incompatibility detected detected as incompatible with the
rest of the system.

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Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Critical EPO Switch Activated An emergency power off (EPO) Deactivate the Emergency Power
switch is activated. Off switch.
Alarm Warning External battery monitoring Input relay indicates external
detected fault battery monitoring detected fault

Alarm Critical External charger off command: Input relay for charger off is Please contact Schneider Electric.
activated activated.
Alarm Critical External energy storage Input relay indicates external Please contact Schneider Electric.
monitoring: major alarm energy storage monitoring has
detected a major alarm.

Alarm Warning External energy storage Input relay indicates external Please contact Schneider Electric.
monitoring: minor alarm energy storage monitoring has
detected a minor alarm
Alarm Warning External sync frequency out of External sync frequency is out of Check external sync frequency.
tolerance tolerance.
Alarm Warning External sync phase missing External sync is missing a phase. Check External sync.

Alarm Warning External sync phase sequence The phase rotation on external Please contact Schneider Electric.
incorrect sync is incorrect.

Alarm Warning External sync temporarily External sync has been Check external sync
disabled temporarily disabled because
UPS cannot lock and syncronize
to the external sync source.

Alarm Warning External sync voltage out of External sync voltage is out of
tolerance tolerance and UPS is prevented
from going into external sync
mode.
Alarm Critical Fan inoperable UPS has one or more inoperable
fans. Fan redundancy is lost.

Alarm Critical Firmware update - Incorrect The UPS is no longer in the Transfer UPS to maintenance
UPS operation mode correct operation mode during bypass.
firmware update. Risk of load
drop.

Alarm Warning Firmware versions in parallel The firmware versions in parallel Firmware update all UPS units in
UPS units are not identical UPS units are not identical. the parallel system to the same
version
Alarm Critical Flywheel inoperable Input relay indicates that the
flywheel is not working correctly.

Alarm Informational Forced battery operation Forced battery operation has been
activated activated by user.

Alarm Critical General parallel system event The parallel system is not Please contact Schneider Electric.
configured correctly or is not
working correctly.

Alarm Informational Genset is supplying the UPS Input relay indicates that a genset
is supplying the UPS.

Alarm Warning Ground fault detected Input relay indicates that a ground Please contact Schneider Electric.
fault has been detected.
Alarm Warning High Battery Temperature Level The battery temperature is above Check the battery temperature. A
the Alarm setting. high temperature may decrease
the battery lifetime.

Alarm Informational High Efficiency Mode disabled High efficiency mode is disabled
from an input relay.

Alarm Informational High efficiency mode has been High Efficiency Mode is disabled Enable high efficiency mode
disabled by the system by the system as the maximum again, or disable it permanently.
number of transitions has been
exceeded.
Alarm Informational High efficiency mode is High efficiency mode is disabled
disabled due to bypass UTHD is due to bypass UTHD is above
above configured limit configured limit.

Alarm Warning High humidity threshold A high humidity threshold violation Please check the environment.
violation at remote sensor exists for integrated
Environmental Monitor sensor.

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UPS UPS Display

Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Warning High temperature threshold A high temperature threshold Please check the environment.
violation at remote sensor violation exists for integrated
Environmental Monitor sensor.
Alarm Warning Incorrect UPS configuration Incorrect UPS configuration
detected detected.
Alarm Warning Input frequency out of tolerance Mains input frequency is out of Check input frequency and input
tolerance. frequency setting.

Alarm Warning Input phase missing Input is missing a phase. Check input. Please contact
Schneider Electric.
Alarm Warning Input phase sequence incorrect The phase rotation on input is Check input. Please contact
incorrect. Schneider Electric.
Alarm Warning Input voltage out of tolerance Mains input voltage is out of
tolerance.
Alarm Warning Inverter is Off due to a request The inverter is off due to a request
by the user by the user.

Alarm Warning Inverter output is not in phase The UPS inverter output is not in
with bypass input phase with the bypass input.

Alarm Warning Li-Ion AC Supply Breaker BMS: One or both Li-Ion BMS AC
B1/BMS:B2 open Supply Breakers are open.

Alarm Warning Lost communication to remote Lost the local network Please check the environment.
sensor management interface-to-
integrated Environmental Monitor.

Alarm Warning Lost parallel redundancy The load exceeds limit for an N+x Reduce the load on the system.
UPS in redundancy (x is the
configurable parallel redundancy).

Alarm Warning Low Battery Temperature Level The battery temperature is below
the Alarm setting.

Alarm Warning Low humidity threshold A low humidity threshold violation Please check the environment.
violation at remote sensor exists for integrated
Environmental Monitor sensor.
Alarm Warning Low temperature threshold A low temperature threshold Please check the environment.
violation at remote sensor violation exists for integrated
Environmental Monitor sensor.
Alarm Warning Magelis 10 inch display The firmware of the Magelis 10 Perform a firmware update.
firmware incompatibility inch display is detected as
detected incompatible with the rest of the
system.

Alarm Warning Maintenance bypass breaker Maintenance bypass breaker

(MBB) closed (MBB) is closed, feeding the load
with unprotected power from
bypass.

Alarm Warning Maximum humidity threshold A maximum humidity threshold Please check the environment.
violation at remote sensor violation exists for integrated
Environmental Monitor sensor.
Alarm Warning Maximum temperature A maximum temperature Please check the environment.
threshold violation at remote threshold violation exists for
sensor integrated Environmental Monitor
sensor.
Alarm Informational Mega Tie is activated Dry contact input indicates that
Mega Tie is activated.

Alarm Warning Minimum humidity threshold A minimum humidity threshold Please check the environment.
violation at remote sensor violation exists for integrated
Environmental Monitor sensor.
Alarm Warning Minimum temperature threshold A minimum temperature threshold Please check the environment.
violation at remote sensor violation exists for integrated
Environmental Monitor sensor.
Alarm Warning Modular battery breaker open Modular battery breaker is open.

Alarm Warning Modular battery cabinet is not Modular battery cabinet is not Check battery cabinet. Please
working correctly working correctly. contact Schneider Electric.

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UPS Display UPS

Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Warning NMC 1 firmware incompatibility The firmware of the NMC in Smart Perform a firmware update.
detected Slot 1 is detected as incompatible
with the rest of the system.

Alarm Warning NMC 2 firmware incompatibility The firmware of the NMC in Smart Perform a firmware update.
detected Slot 2 is detected as incompatible
with the rest of the system.

Alarm Warning Not enough UPS units ready to One or more parallel UPS units Turn on inverter of more UPS
turn on inverter have been requested to turn on units and/or check the setting
inverter, but not enough UPS units "Minimum Number of UPS
are ready for system to enter Required to Supply Load".
inverter on operation.

Alarm Warning Output frequency out of Output frequency is out of Check output frequency and
tolerance tolerance. output frequency setting.

Alarm Warning Output voltage out of tolerance The output voltage is out of
tolerance.
Alarm Warning Overload on installation The load exceeds 100% of rated Reduce load on system.
installation capacity.

Alarm Warning Overload on UPS due to high The load exceeds the rated Reduce load on system or
ambient temperature capacity when running with high ambient temperature.
ambient temperature.

Alarm Warning Overload on UPS present. Load Reduce load on system or check The load exceeds 100% of rated
below continuous overload for output short circuit. capacity. Load is below the
threshold Continuous Overload threshold.
Alarm Warning Overload or short circuit on Reduce load on system or check The load exceeds 100% of rated
UPS for output short circuit. capacity or there is a short circuit
on the output.

Alarm Warning Parallel communication lost on PBUS cable 1 may be damaged. Replace parallel Cable 1.
PBUS cable 1
Alarm Warning Parallel communication lost on PBUS cable 2 may be damaged. Replace parallel Cable 2.
PBUS cable 2
Alarm Warning Parallel mixed operation mode One or more parallel UPS units
are operating in battery operation,
while others are operating in
normal operation.

Alarm Warning Parallel unit not present Main Controller is unable to

communicate with parallel UPS X.
The UPS might have been
powered down or communication
cables may be damaged.

Alarm Warning Power cabinet inoperable Power cabinet is inoperable. Please contact Schneider Electric.

Alarm Warning Power cabinet mixed operation One or more power cabinets are
mode operating in battery operation,
while others are operating in
normal operation.

Alarm Warning Power cabinet redundancy lost The configured power cabinet Reduce the load on the system.
redundancy is lost, either because
the output load is too high, or
because there are not enough
power cabinets available.

Alarm Critical Power cabinet surveillance Power Cabinet Surveillance Please contact Schneider Electric.
internal event detected detected an internal event.
Alarm Warning Requested Bypass command Requested Bypass command
from input contact activated from input contact activated.

Alarm Critical Restricted air flow Restricted air flow. This could be caused by a
clogged air filter or other obstacle
blocking air flow.

Alarm Warning RTC backup battery is The RTC backup battery is

discharged discharged or the time is not set
correctly.

Alarm Critical Self-test - Did not pass Self-test did not complete Check event log and active alarms
correctly. for more details.

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UPS UPS Display

Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Warning Startup recommended The product has been running Please contact Schneider Electric
overtime without startup. for secure startup.

Alarm Critical Static bypass switch inoperable Static bypass switch is inoperable. Please contact Schneider Electric.
UPS is prevented from going into
static bypass operation.

Alarm Warning Static bypass switch warning The static bypass switch needs a Please contact Schneider Electric.
technical check but is still fully
operational.

Alarm Critical Surveillance detected fault Surveillance detected fault. Please contact Schneider Electric.
Alarm Warning Synchronization unavailable - The UPS is unable to synchronize
system is freerunning to the bypass input, external
source or parallel system.

Alarm Warning System isolation breaker (SIB) System isolation breaker (SIB) is
open open, and system cannot feed the
load.
Alarm Critical System locked in bypass The system is locked in bypass The system has toggled between
operation operation. inverter operation and bypass
operation more than 10 times
within 1 minute. Please activate
on button to transfer back to
normal operation.

Alarm Critical System operation mode - The system is in bypass in

Forced Static Bypass response to a critical event or an
inverter off request.

Alarm Warning System operation mode - The system load is supplied

Maintenance Bypass through Maintenance Bypass
Breaker (MBB).

Alarm Critical System operation mode - Off The system output power is turned
off.
Alarm Warning System operation mode - The system is in bypass in
Requested Static Bypass response to the UPS front-panel
or a user-initiated software
command, typically for
maintenance.
Alarm Critical System operation mode - Static The system is in static bypass
Bypass Standby standby operation in response to a
critical event or an inverter off
request.

Alarm Warning Technical Check recommended The product and its batteries need Please contact Schneider Electric.
to be checked as preventive
maintenance is recommended.
Alarm Warning Transfer from battery to normal Input relay indicates that the
operation delay activated transfer from battery to normal
operation delay is activated.

Alarm Warning Unit input breaker (UIB) open Unit input breaker (UIB) is open,
and the UPS is prevented from
running in normal operation

Alarm Warning Unit output breaker (UOB) aux Unit output breaker (UOB) aux Please check UOB aux wiring.
wiring not correct wiring is not correct. Both circuits must connect to a
normally open switch.

Alarm Warning Unit output breaker (UOB) open Unit output breaker (UOB) is
open, and UPS cannot feed the
load.
Alarm Warning UPS locked in static bypass Input relay for UPS locked in static
mode is activated bypass mode is activated.

Alarm Critical UPS configuration incorrect UPS is configured incorrectly. Please contact Schneider Electric.

Alarm Warning UPS operation mode - Battery On battery power in response to

an input power problem.

Alarm Informational UPS operation mode - Battery On battery power in response to a

Test test of the performance of the
batteries.

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Alarm/ Severity Display Text Description Corrective Action Text

Event
Alarm Critical UPS operation mode - Forced The UPS is in bypass in response
Static Bypass to a critical event or an inverter off
request.

Alarm Informational UPS operation mode - Initialize The UPS is initializing.

Alarm Informational UPS operation mode - Inverter The UPS is ready to enter battery
Standby operation but awaits permission
from the system. UPS output is
off.
Alarm Warning UPS operation mode - The UPS load is supplied through
Maintenance Bypass Maintenance Bypass Breaker
(MBB).

Alarm Critical UPS operation mode - Off The output power is turned off.

Alarm Warning UPS operation mode - The UPS is in bypass in response

Requested Static Bypass to the UPS front-panel or a user-
initiated software command,
typically for maintenance.

Warning UPS operation mode - Static The UPS is ready to enter static
Bypass Standby bypass but awaits permission from
Alarm the system. UPS output is off.

Critical UPS settings reset to default Unit settings has been reset to Please contact Schneider Electric.
default. The UPS is locked in off
operation until settings are
Alarm confirmed.
Alarm Warning Warranty expiring soon The product is reaching the end of Please contact Schneider Electric.
warranty.

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Tests
The UPS system can perform the following tests to ensure correct performance of
the system:
• Battery Test
• Runtime Calibration
• Battery SPoT Mode
• Annunciators
• Display Calibration

Perform a Battery Test

Prerequisites:
• The batteries must be more than 50% charged.
• The runtime available must be more than 4 minutes.
• The operation mode must be normal operation, eConversion, or ECO mode.
• The system operation mode must be normal, eConversion, or ECO mode.
This feature performs a number of tests on the batteries, such as fuse-blown
check, weak battery detection. The test will discharge the battery, and use about
10% of the total capacity. Meaning if you have 10 minutes of runtime, the test will
run for 1 minute. The Battery Test can be set up to run automatically in different
time intervals (from weekly and up to once a year).
1. From the home screen on the display select Tests > Battery Test.
2. Tap the Start Battery Self-Test button.
NOTE: If you wish to manually stop the battery self-test, tap the Abort
Battery Self-Test button.

Perform a Runtime Calibration

This feature is used for calibrating the estimated remaining battery runtime value.
In this test the UPS transfers to battery operation and the batteries are discharged
to the low DC warning level. Based on the elapsed time and information about the
load, the battery capacity can be calculated and the estimated runtime calibrated.
Schneider Electric recommends performing battery runtime calibration at start-up,
when batteries are replaced, or when changes are made to the battery cabinets.

NOTICE
RISK OF EQUIPMENT DAMAGE
• During a runtime calibration the batteries will be at a very low level and
therefore not capable of supporting your system load in case of a input
power failure.
• Batteries will be discharged to 10% capacity and this will result in a low
battery runtime after the calibration.
• Repeated battery testing or calibration can affect the lifetime of the battery.
Failure to follow these instructions can result in equipment damage.

Prerequisites:
• Batteries must be 100% charged.
• The load percentage must be at least 10% and must not change more than
20% during test.

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• The bypass supply must be available.

• The operation mode must be normal operation, eConversion, or ECO mode.
• The system operation mode must be inverter, eConversion, or ECO mode.
1. From the home screen on the display select Tests > Runtime Calibration.
2. Tap the Start Runtime Calibration button.
NOTE: If you wish to manually stop the runtime calibration, tap the Abort
Runtime Calibration button.

Perform a Battery SPoT Mode Test

NOTE: Battery SPoT Mode test is only legal in some countries/ares. Please
refer to local/national legislation.
Prerequisites:
• The unit output breaker UOB must be open
• The UPS operation mode must be requested static bypass
• The battery breaker(s) BB must be closed
• There must be no detected surveillance faults
• The static switch input breaker SSIB must be closed
• The output voltage and frequency must be within predefined limits
This feature performs a battery discharge test without the need for a load bank.
During the battery SPoT mode test, the inverter is turned ON while the UPS is in
requested static bypass. During the test, the UPS performs a battery runtime
calibration test and adjusts the estimated runtime accordingly.
The output power can be manually adjusted from 0 to 100% load to be as closed
as possible to the operating conditions.
The battery SPoT mode test stops when the battery voltage has reached its
shutdown level, or when the predefined discharge level has been reached.
NOTE: Battery SPoT Mode must be enabled by Schneider Electric during
service configuration to make battery SPoT mode available.
1. From the home screen on the display select Tests > Battery SPoT Mode.
2. Go through the Battery SPoT Mode screens and verify that the prerequisites
for performing a test is met.
3. Set the battery discharge level and the output power level.

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4. Tap the Start Battery SPoT Mode button.

NOTE: If you wish to manually stop the battery SPoT mode test, tap the
Abort Battery SPoT Mode button.

Perform an Annunciators Test

1. From the home screen on the display select Tests > Annunciators.
2. Tap the Start button to initiate the test.
During the annunciators test the LEDs on the display and the mimic diagram
and the audible alarm are tested.

Calibrate the Display

From the home screen on the display select Tests > Display Calibration and
then select the calibration you want to perform.
• Calibrate: Tests and adjusts the touch screen target sensitivity.
• Calibration Check: Checks the calibration adjustments.

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10” System Bypass Display

10” System Bypass Display Menu Tree (Option)

Configuration from the 10” System Bypass Display

(Option)
Configure the Display Settings
1. From the home screen on the display select Configuration > Display.

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2. Set the brightness of the display via the Brightness indicator. Tap + to
increase the brightness and tap – to decrease the brightness.
3. Set the backlight timeout. Choose between 1, 2, 5, 10, 15, or 30 minutes.
4. Set the language of the display.
5. Configure the network by tapping the Network configuration button and
typing in the IP Address, Mask, and Gateway. Complete with OK.

6. Tap the home button to exit the configuration screen.

Change the User Password

1. From the home screen on the display select Configuration > Customer >
Change Password.

2. Type in New Password and Confirm Password and complete with OK.

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3. Tap Close or the X button to exit the User password reset pop-up screen.
4. Tap the home button to exit the configuration screen.

Change the System Names

1. From the home screen on the display select Configuration > Customer > ID
Setup.

2. The following names can be changed.

• UPS
• Input
• System Output
• Maintenance Bypass
• Bypass
• System Bypass
3. Tap OK to confirm your settings.
4. Tap the home button to exit the configuration screen.

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Configure the Output Distribution Breakers

1. From the home screen on the display select Configuration > Customer >
Output Setup.

2. Select Present for the output distribution breakers that are available in the
parallel system.
3. Select Present for the Load Bank Breaker if it is part of the parallel system
and indicate whether the load bank breaker is Upstream of SIB or
Downstream of SIB.
4. Tap OK to confirm your settings.
5. Tap the home button to exit the configuration screen.

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Operation Procedures from the 10” System Bypass

Display (Option)
Access Password-Protected Screens
NOTE: The default administrator username/password are admin/admin.
Change the password after logging in the first time, and change the password
regularly.
NOTE: The default user username/password are config/config.
1. When prompted for the password, tap the Username field to access the
keyboard.
2. Tap the username field, type in your username, and tap Enter.
3. Tap the Password field, type in your password, and tap Enter.
4. Tap Login.
5. Tap Close or the X button to exit the Login pop-up screen.

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View the Parallel System Status

1. From the home screen on the display select Status > Parallel System.

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2. Select the area for which you wish to see the status. Choose between:

Measurements

Input Current (A) The present phase-to-phase input current in amperes (A).

Output Current (A) The present phase-to-phase output current in amperes (A).

Bypass Current (A) The present phase-to-phase bypass current in amperes (A).

Number of Parallel UPS The total number of UPSs in the parallel system.

Number of Redundant UPS The redundancy for the parallel system.

Number of Redundant Power Cabinets The number of redundant power cabinets in each UPS.
per UPS

Output Total Apparent Power (kVA) The present total apparent output power (for all three phases) in thousands of Volt-Amps
(kVA).

Output Total Active Power (kW) The present total active output power (for all three phases) in kilowatts (kW).

Output Total Load (%) The percentage of the UPS system capacity presently used across all phases. The load
percentage for the highest phase load is displayed.

Mimic Diagram

Mimic Diagram The mimic diagram shows the current status of the main parts of the UPS system: power
sources, converters, bypass static switch and breakers, and it shows the power flow
through the system.

NOTE: You can click the UPS or the system bypass to get a more
detailed mimic diagram.

Communication Status

Communication Status The communication status diagram shows the communication status between the display
and the UPSs of the parallel system.

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3. Tap the home button to exit the screens and return to the home screen.

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View System Bypass Status

1. From the home screen on the display select Status > System Bypass.

2. Tap the home button to exit the screens and return to the home screen.

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View UPS Status Information

1. From the home screen on the display select Status > UPS X.

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2. Select the area for which you wish to see the status. Choose between:

Input

Voltage (V) phase-to-neutral6 The present phase-to-neutral input voltage in volts (V).

Current (A) The present input current from the AC utility power source per phase in amperes (A).

Peak RMS Current (A) The maximum current for the latest 30 days.

Apparent Power (kVA) The present apparent input power for each phase in kVA. Apparent power is the product of
RMS (root mean square) volts and RMS amperes.

Active Power (kW) The present active input power (or real power) for each phase in kilowatts (kW). Active
power is the portion of power flow that, averaged over a complete cycle of the AC
waveform, results in net transfer of energy in one direction.

Power Factor The ratio of the active power to apparent power.

Voltage (V) phase-to-phase The present phase-to-phase input voltage.

Total Apparent Power (kVA) The present total apparent input power (for all three phases) in kVA.

Total Active Power (kW) The present total active input power (for all three phases) in kW.

Frequency (Hz) The present input frequency in hertz (Hz).

Energy (kWh) The total energy consumption since the time of installation or since the number was reset.

Output

Voltage (V) phase-to-neutral6 The phase-to-neutral output voltage at the inverter in volts (V).

Current (A) The present output current for each phase in amperes (A).

Peak RMS Current (A) The maximum current for the latest 30 days.

Apparent Power (kVA) The present apparent output power for each phase in kVA. Apparent power is the product
of RMS (root mean square) volts and RMS amperes.

Active Power (kW) The present active output power (or real power) for each phase in kilowatts (kW). Active
power is the portion of power flow that, averaged over a complete cycle of the AC
waveform, results in net transfer of energy in one direction.

Power Factor The present output power factor for each phase. Power factor is the ratio of active power to
apparent power.

Current Crest Factor The present output crest factor for each phase. The output crest factor is the ratio of the
peak value of the output current to the RMS (root mean square) value.

Current THD (%) The THD (total harmonic distortion) for each phase, as a percentage, for the present
output current.

Voltage (V) phase-to-phase The phase-to-phase output voltage at the inverter in volts (V).

Total Apparent Power (kVA) The present apparent output power for each phase in thousands of Volt-Amps (kVA).
Apparent power is the product of RMS (root mean square) volts and RMS amperes.

Total Active Power (kW) The present total active output power (for all three phases) in kilowatts (kW).

Load (%) The percentage of the UPS capacity presently used across all phases. The load
percentage for the highest phase load is displayed.

Neutral Current (A)1 The present output neutral current in amperes (A).

Frequency (Hz) The present output frequency in hertz (Hz).

Inverter Status The general condition of the inverter.

PFC Status The general condition of the PFC.

Energy (kWh) The total energy supplied since the time of installation or since the value was reset.

Bypass

Voltage (V) phase-to-neutral6 The present phase-to-neutral bypass voltage (V).

Current (A) The present bypass current for each phase, in amperes (A).

6. Only applicable in systems with neutral connection.

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Bypass (Continued)

Peak RMS Current (A) The maximum current for the latest 30 days.

Apparent Power (kVA) The present apparent bypass power for each phase in kVA. Apparent power is the product
of RMS (root mean square) volts and RMS amperes.

Active Power (kW) The present active bypass power for each phase in kilowatts (kW). Active power is the time
average of the instantaneous product of voltage and current.

Power Factor The present bypass power factor for each phase. Power factor is the ratio of active power
to apparent power.

Voltage (V) phase-to-phase The present phase-to-phase bypass voltage (V).

Total Apparent Power (kVA) The present total apparent bypass power (for all three phases) in thousands of Volt-Amps
(kVA).

Total Active Power (kW) The present total active bypass power (for all three phases) in kilowatts (kW).

Frequency (Hz) The present bypass frequency in hertz (Hz).

Battery

Voltage (V) The present battery voltage.

Current (A) The present battery current in amperes (A).

A positive current indicates that the battery is charging; a negative current indicates that
the battery is discharging.

Power (kW) The present DC power being drawn from the battery, in kilowatts (kW).

Estimated Charge Level (%) The present battery charge, as a percentage of full charge capacity.

Estimated Charge Time (h:mn) The estimated time, in minutes, until the batteries reach 100% charge.

Runtime Remaining (h:mn) The amount of time in hours and minutes before the batteries reach the low-voltage
shutdown level.
Charger Mode The operation mode of the charger (Off, Float, Boost, Equalization, Cyclic, Test).

Battery Status The general condition of the battery.

Charger Status The general condition of the charger.

Total Battery Capacity (Ah) The total capacity available from the available batteries.

Battery Temperature C° The highest battery temperature from the connected temperature sensors.

Temperature

Temperature Ambient temperature in degrees Celsius or Fahrenheit for the I/O cabinet and each power
cabinet.

System

Output Voltage The phase-to-phase output voltage at the inverter in volts (V).

Output Current The present output current for each phase in amperes (A).

Output Frequency The present output frequency in hertz (Hz).

Runtime Remaining The amount of time in hours and minutes before the batteries reach the low-voltage
shutdown level.
System Time The time of the UPS system.

UPS Operation Mode The operation mode of the operated UPS.

System Operation Mode The operation mode of the complete UPS system.

Total Output Power The apparent and active power (or real power) output for each phase.

Output Power The phase-to-phase apparent and active output power (or real power) for each phase.

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Mimic Diagram

Mimic Diagram The mimic diagram shows the current status of the main parts of the UPS: power sources,
converters, bypass static switch and breakers, and it shows the power flow through the
UPS.

Detailed View

Detailed view The detailed view shows the system with a status icon on each individual power cabinet
and the actual number of redundant power cabinets. The detailed view also shows the
apparent power and active power per phase.

3. Tap the home button to exit the screens and return to the home screen.

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Transfer the Parallel System from Normal to Requested Static

Bypass Operation
Please note that only the administrator can change operation mode.
1. From the home screen on the display select Control.

2. Tap the Transfer to Requested Static Bypass button.

NOTE: If the conditions for performing the transfer are not met, the button
will be grayed out.
3. Verify that the System Operation Mode changes to Requested Static
Bypass.

Transfer the Parallel System from Requested Static Bypass to

Normal Operation
Please note that only the administrator can change operation mode.
1. From the home screen on the display select Control.
2. Tap the Transfer to Inverter Operation button.
NOTE: If the conditions for performing the transfer are not met, the button
will be grayed out.
3. Verify that the System Operation Mode changes to Inverter.

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Connect to the 10” System Bypass Display Remotely

1. In Internet Explorer 10 or newer, type in the IP address of the display. If you
want to disable this feature, ensure that the IP address of the display is left
blank.
2. If requested, follow Active X installation instructions.
3. Select the Monitoring tab and then select Web Gate > New Window in the
left pane.
You now have access to the status and log information of the parallel system.
4. Log in with your username and password. Please ensure that you change
your password before using the remote feature in order to secure your
connection. It is recommended to change your password regularly.

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UPS 10” System Bypass Display

Troubleshooting from the 10” System Bypass Display

(Option)
View the Display Log
NOTE: This log is only related to the display operation and not to the operation
of the UPS system.
1. From the home screen on the display select Logs > Display.

2. You can perform the following operations in the log:

a. Tap the arrows to browse through the list of events.
b. Tap the recycle bin button to clear the log.7
3. Tap the home button to exit the log.

7. This action is only available to the administrator.

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View the Parallel System Log

1. From the home screen on the display select Logs > Parallel System.

2. You can perform the following operations in the log:

a. Tap the arrows to browse through the list of events.
b. Tap the recycle bin button to clear the log.8
3. Tap the home button to exit the log.

View the Active Alarms

1. Tap the symbol in the top right corner of the screen.

8. This action is only available to the administrator.

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2. You can perform the following operations on the Active Alarms screen:
a. Tap the arrows to browse through the list of active alarms.
The active alarms are colored according to the alarm level:
• Green: No active alarms present
• Blue: Informational alarm present
• Yellow: Warning alarm present
• Red: Critical alarm present
b. Tap the recycle bin button to clear the active alarms list.9
c. Tap the Acknowledge button to stop the flashing of the active alarms.
3. Tap the home button to exit the active alarms list.

9. This action is only available to the administrator.

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Maintenance
Replace the Top Filter
Rear View of the Front Door

1. Open the front door of the cabinet.

2. Turn the filter locks to release the filter.
3. Lift up the filter.
4. Take the replacement filter from the installation kit and install the new filter.
5. Turn the filter locks to fasten the filter.

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UPS Maintenance

Replace the Three Bottom Filters

Rear View of the Front Door

1. Open the front door of the cabinet.

2. Turn the filter locks to release the filters.
3. Tilt the filters out and lift them up.
4. Take the replacement filters from the installation kit and install the new filters.
5. Turn the filter locks to fasten the filters.

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Troubleshooting UPS

Troubleshooting
Determine if you need a Replacement Part
To determine if you need a replacement part, contact Schneider Electric and
follow the procedure below so that the representative can assist you promptly:
1. In the event of an alarm condition, scroll through the alarm lists, record the
information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily
accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the
display so that you can gather and report additional information to the
representative.
4. Be prepared to provide a detailed description of the problem. A representative
will help you solve the problem over the telephone, if possible, or will assign a
return material authorization (RMA) number to you. If a module is returned to
Schneider Electric, this RMA number must be clearly printed on the outside of
the package.
5. If the unit is within the warranty period and has been started up by Schneider
Electric, repairs or replacements will be performed free of charge. If it is not
within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the
contract available to provide information to the representative.

Find the Serial Numbers

NOTE: If the display is not available, the serial number can also be found on a
label in each specific cabinet.
1. From the home screen on the display interface select About > UPS.
2. On the first page note down the serial number of the I/O cabinet and have it
ready for customer support.
3. Press the arrow to go to the next page and note down the serial numbers of
the power cabinets and have them ready for customer support.

Return Parts to Schneider Electric

To return an inoperable part to Schneider Electric, contact Schneider Electric
customer support to obtain an RMA number.
Pack the part in the original shipping materials, and return it by insured, prepaid
carrier. The customer support representative will provide the destination address.
If you no longer have the original shipping materials, ask the representative about
obtaining a new set.
• Pack the part properly to avoid damage in transit. Never use styrofoam beads
or other loose packaging materials when shipping a part. The part may settle
in transit and become damaged.
• Enclose a letter in the package with your name, RMA number, address, a
copy of the sales receipt, description of the problem, a phone number, and a
confirmation for payment (if necessary).
NOTE: Damages sustained in transit are not covered under warranty.

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Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmaison
France
+ 33 (0) 1 41 29 70 00

*990-5452L-001*

As standards, specifications, and design change from time to time,

please ask for confirmation of the information given in this publication.

© 2016 – 2024 Schneider Electric. All rights reserved.

990-5452L-001