Read the passage below and fill in the blank with the most appropriate term in a business
context.
Question No. 1. DONE
A) This is REGARDING (1) your complaint about the mistakes in the monthly bill. We
are extremely sorry for this. There have been some technical problems with the
application which GENARETES (2) the bills. We are IN THE PROCESS OF (3)
rectifying these problems and ESTIMATE (4) that the correct bill will reach you within
the next five days. We deeply REGRET (5) the inconvenience this may have caused
you. Please feel free to contact us if you have further CONCERN (6).
B) DESPITE (7) taking several steps, we have been unable to present reasonable
ESTIMATES (8) to the client. We need to THINK (9) more efficient means to
CAPTURE (10) the data.
Perhaps we could take this up during our next meeting.
Question No. 2.
Our PRELIMINARY (1) survey reveals that customers are not completely
satisfied with the product. We would like to inform you that the DEADLINE (2)
for submitting your self-evaluation report is on 20th February. Being the only
industry in town gave the company considerable LEVERAGE (3) in its financial
negotiations. We INTED (4) to buy new colour printers for our organization.
Could you send us a catalogue of your product? An early response will give us
time to evaluate your performance OBJECTIVELY (5) As each person's expertise,
motivation and personality are different, it is important to discuss this before
anything is committed CONTROTUALLY. (6) The Human Resource Department
in our organization has ANNOUNCED (7) a pay increase. The advertising
industry that functions as an AGENDA (8) between the manufacturers and the
customers has a pivotal role to play in the economy of a country. Negative
employee attitudes and beliefs need to be ADDRESSED (9) because they can
create a long term culture of failure. There are specific things you can do to
take control of potential hostile situations so that they don't ESCALATE (10) into
major time-consuming issues.
Question No. 3
I am writing to you in CONNECTION (1) with your QUERY (2) regarding BEC Higher exams. You need
to fill in the NECESSORY (3) details in the application form attached, and submit it to the learning
officer with the documents MENTIONED (4) in the application form. Moreover, you need the
APPROVAL (5) of your GL/PL get to yourself nominated for this course. UNFORTUNATLY (6) the last
date for registration is over. Hence, I am unable to entertain your application for this course.
However, you can apply for the next exam, which is LIKELY (7) to be held after four months. A/an
ANNOUCEMENT (8) giving details of the dates, and asking for nominations will be posted to the
group ID TDCLI@tcs.com. Please make sure to check your inbox PERIODICALLY (9) For further
clarification and INFORMATION (10) speak with the undersigned at extn. 52111.
Question No. 4 DONE
I REGRET (1) to inform you that the session on Language Tips for
Writing Right SCHEDULED (2) for 24th February has been
canceled OWING TO (3) a sudden power shutdown activity. The
session will remain cancelled until further NOTICE (4) Please
NOTE (5) that the NOMINATIONS (6) received for the session
would remain unchanged. I would also like to add that the
REGISTRATION (7) for a second session on Language Tips for
Writing Right is open. Request you to send us a MINIMUM (8) of 15
nominations in the TEMPLATE (9) attached below on or before 20th
February. if you require any further information or CLARIFICATION
(10) please do not hesitate to contact me.
Question No. 5 DONE
A) This is to update you that we are AWAITING (1) approval from your supervisor which is required to
provide you access to the Enterprise Reporting application. We'll INFORM (2) you once we receive
the approval and GIVE (3) you the necessary access.
B) We are pleased to inform you that all the REQUIRED (4) steps have been completed and you have
been granted access to the Enterprise reporting application. To log in go to the link pasted here... Use
your employee number as your username and your India domain password as the password.
FURTHERMORE (5) we have added your user id to the directory, which will automatically push and
install the software on your machine. COULD (6) you try logging into the application and CONFIRM
(7) (over email to Emp. ID 1111111) that you have gained access to the application? Could you also
check WHETHER (8) you are able to export cost reports? Should you need further help, please feel
free to contact us.
C) This is with reference to ticket no. 123456. AS PER (9) the process, we ARE REQUIRED TO (10)
close tickets within a week of sending the second reminder. Could you give the necessary
information before Thursday?
Question No. 6 DONE
I UNDERSTAND (1) that it can be very frustrating. I APPRICIATE (2) you / your contacting us once
again. Please let me know if you need ADDITIONAL (3) information. Let us now RUN THROUGH (4)
the steps to check if the application works properly. Before we BEGIN (5) I suggest you check if you
have the latest version of the software. Before we proceed further, could you give me some more
information which might help us NARROW DOWN (6) the issue? As I understand it, when you turn on
your laptop, it DISPLAYS (7) the login screen and then the screen flickers with lines. Am I correct?
Now that you have restarted your computer, this issue will be RESSOLVED (8) Could you ensure that
the plug, on the cable that runs from the wall outlet to the AC adapter, is PLUGGED IN (9) properly?
WOULD YOU LIKE ME (10) send you the application required to streamline the process?
