duke-energy.
com Your Energy Bill Page 1 of 3
800.777.9898
Service address Bill date Nov 11, 2024
MILAGROS COLMENARES For service Nov 6 - Nov 8
1708 HILLCREST DR APT N 3 days
DURHAM NC 27705
Account number 9101 5119 4265
Billing summary - Final Bill
Previous Amount Due $194.85 Please note that all unpaid balances are transferred to a third-party
collection agency along with account contact information, which
Payment Received 0.00 may include email. If the email address we have on file is accessible
Current Electric Charges 20.56 by others (i.e., family members, employees, etc.) it's possible they
could view any future correspondence from this third-party. To opt-
Deposit -147.64
out of email communications, please contact Duke Energy within
Taxes 1.44 thirty-five days from the date this bill was issued.
Total Amount Due Dec 06 $69.21 Help lower your energy bill. Shop the Online Savings Store to save
big on energy-efficient items at duke-energy.com/SaveMore24.
Your usage snapshot Enjoy FREE SHIPPING on orders over $49.
Electric usage history
kWh 2023 2024
1526
1356
1187
1017
848
678
509
339
170
0
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average temperature in degrees
45o 41o 47o 54o 62o 70o 76o 79o 75o 70o 61o 63o 0o
Current Month Dec 2023 12-Month Usage Avg Monthly Usage
Electric (kWh) 160 946 12,318 1,027
12-month usage based on most recent history
Mail your payment at least 7 days before the due date or
pay instantly at duke-energy.com/billing. Late payments are
subject to a 1.0% late charge.
Please return this portion with your payment. Thank you for your business. Amount due Final Bill
Account number $69.21 This is your final bill.
9101 5119 4265 by Dec 6
Duke Energy Return Mail
PO Box 1090
Charlotte, NC 28201-1090 $_____________________ $_________________
Add here, to help others with a Amount enclosed
contribution to Share the Light
MILAGROS COLMENARES
1708 HILLCREST DR APT N
Duke Energy Payment Processing
DURHAM NC 27705-7627 PO Box 1094
Charlotte, NC 28201-1094
88910151194265000440000019485000000000000000069218
Page 2 of 3
duke-energy.com Account number 9101 5119 4265
800.777.9898
200583148627
We're here for you
Important to know
Report an emergency
Electric outage duke-energy.com/outages Please be sure we can safely access your
800.769.3766 meter. Don't worry if your digital meter
flashes eights from time to time. That's a
normal part of the energy measuring process.
Convenient ways to pay your bill
Online duke-energy.com/billing Your electric service may be disconnected if
Automatically from your bank account duke-energy.com/draft your payment is past due
Speedpay (fee may apply) duke-energy.com/pay-now If payment for your electric service is past
800.777.9898 due, we may begin disconnection
procedures. If your service is disconnected
By mail payable to Duke Energy P.O. Box 1094
because of a missed payment, you must pay
Charlotte, NC 28201-1094
your past-due balance in full, plus a
In person duke-energy.com/location reconnection fee, before your service will be
reconnected. The reconnection fee is $8.00.
A security deposit may also be required.
Help managing your account (not applicable for all customers)
Electric service does not depend on
Register for free paperless billing duke-energy.com/paperless payment for other products or services
Home duke-energy.com/manage-home Non-payment for non-regulated products
Business duke-energy.com/manage-bus or services (such as surge protection or
equipment service contracts) may result in
removal from the program but will not result
in disconnection of electric service.
General questions or concerns
Online duke-energy.com When you pay by check
Home: Mon - Fri (7 a.m. to 7 p.m.) 800.777.9898 We may process the payment as a regular
Business: Mon - Fri (7 a.m. to 6 p.m.) 800.653.5307 check or convert it into a one-time electronic
check payment.
For hearing impaired TDD/TTY 888.762.2724 or 711
International 1.407.629.1010 Late payment charges
A late payment charge of 1.0% will be added
for any past due utility balance not paid by
Check utility rates the due date.
Check rates and charges duke-energy.com/rates
Storm Recovery Charge
Correspond with Duke Energy This bill charge was approved in a financing
P.O. Box 70516 order issued to DEC by the NCUC to recover
storm recovery property. As approved by the
Charlotte, NC 28272
NCUC, a special purpose entity is the owner
of the rights to collect the storm recovery
charge and DEC acts as the agent collecting
for the special purpose entity. Visit duke-
energy.com/SRC to learn more.
Para nuestros clientes que hablan Español
Representantes bilingües están disponibles
para asistirle de lunes a viernes de 7 a.m. -
7 p.m. Para obtener más información o
reportar problemas con su servicio eléctrico,
favor de llamar al 800.777.9898.
Page 3 of 3
duke-energy.com Account number 9101 5119 4265
800.777.9898
Your usage snapshot - Continued
Current electric usage for meter number 327979845
Actual reading on Nov 8 42833
Previous reading on Nov 6 - 42673
Energy Used 160 kWh
Billed kWh 160.000 kWh
Billing details - Electric
Billing Period - Nov 06 24 to Nov 08 24 Your current rate is Residential Service, Electric (RE).
Meter - 327979845 For a complete listing of all North Carolina rates and riders, visit
Basic Customer Charge $1.40 duke-energy.com/rates
Energy Charge 16.67 A rider is a mechanism used to recover costs or credit customers for
programs, purchases or regional policy initiatives that are outside
Storm Recovery Charge of standard base rates. The Summary of Rider Adjustments line
160.000 kWh @ $0.00048400 0.08 item found in the Billing Details includes, but is not limited to:
fuel- related costs, demand-side management, energy efficiency
Summary of Rider Adjustments 2.28 program costs, generation assets, and the competitive procurement
Clean Energy Rider 0.13 of renewable energy. For additional detail, please visit duke-
energy.com/rates to view the Summary of Rider Adjustments tariff
Total Current Charges $20.56 found within the Index of Rate Schedules tab. Each of the individual
rider tariffs are located under the Retail Riders heading.
Billing details - Deposit
Deposit Interest $-2.64
Deposit Released -145.00
Total $-147.64
Billing details - Taxes
Sales Tax For Utility $1.44
Total Taxes $1.44
