HCG/Rewards/01/2025
26th February, 2025
           All Permanent Employees (Pakistan Operations)
                                                             Performance Rewards 2024
          Dear Colleagues,
          The year 2024 was a testament to our unwavering commitment to excellence, as we achieved remarkable milestones that
          reinforced our position as a leader in the industry. Our focus on growth, supported by a firm foundation of innovation and
          resilience, propelled us to record profitability. With a remarkable 72% increase in market capitalization, we ranked
          among the Top Ten Best-Performing Stocks in the Asia Pacific region, as recognized by S&P Global Market Intelligence.
          Further solidifying our market standing, the Pakistan Stock Exchange acknowledged us among the “Top 5 Companies” in
          the country, while PACRA elevated our credit rating to “AAA”, reflecting the strength and stability of our financial position.
          Our achievements were recognized across prestigious global and national platforms. We were honored as “Best Digital
          Bank” for the third consecutive year and “Best Bank for Customer Engagement” for the sixth time at the Pakistan
          Banking Awards. At the Pakistan Digital Awards, we secured three major accolades: “Best Banking Tech of the Year”,
          “Global Digital Award”, and “Best e-Commerce Website” for AlfaMall. We also earned the title of “Best Investment
          Bank of the Year 2024” in Pakistan by Euromoney.
          During the year 2024, the Management, with the support and guidance of the Chairman His Highness Sheikh Nahayan
          Mubarak Al Nahayan and the Board, undertook various initiatives for the employees of Bank Alfalah, like:
                     Introduction of Index Based Tax Relief for employees to alleviate the financial burden due to enhanced taxes
                      was offered till June 2025,
                     Flexible Car Benefit Policy: first of its kind flexible car benefit program whereby employees were offered
                      flexibility in tailoring the transportation benefit as per their individual needs,
                     Re-alignment of Salary Structure was done for enhanced industry competitiveness,
                     Revisions in House Finance and Personal Finance policies,
                     Introduction of Hybrid, Remote and Flexible Working, Paternity Leave and special allowance for Persons
                      with Disabilities and many other changes in HR Policies,
                     Enhancement in Employee Welfare Program. Under this program during 2024, approx. PKR 70Mn has been
                      disbursed to 471 staff,
                     Special Award of 1.5 Gross Salaries to celebrate the success of surpassing 1,000 branches and 2 trillion in
                      deposits in 2023.
          Our commitment to providing best-in-class perks and benefits, along with our continuous efforts to foster a strong culture
          centered around “One Bank, One Team,” “Inspire & Empower,” and “Focus on Customers,” has set new
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          benchmarks for excellence. The Bank received all 15 Best Practices Awards from the Global Diversity, Equity & Inclusion
          Benchmark (GDEIB) Awards, earning the distinction of “Most Inclusive Organization”. We were further recognized as a
          “Top 10 Employer of Choice for Gender Diversity” by the Pakistan Business Council and secured the runner-up award
          for the “Gender2Equity” initiative from the International Finance Corporation (IFC).
          None of this would have been possible without the passion, dedication, and resilience of our employees. Their commitment
          to our corporate values and their drive to create an exceptional culture continue to set us apart in the industry, enabling us
          to deliver outstanding service to our customers and communities.
          As we reflect on our collective achievements and success, we are pleased to announce the Performance Rewards for
          the Year 2024:
                 Indexed Based Tax Relief allowance:
                  The allowance, previously extended until June 30, 2025, has now been further extended until December 31, 2025.
                 Performance Rewards 2024:
                  Performance Rewards will be disbursed to the eligible employees along with February’s payroll. Eligible employees will
                  be communicated their rewards (increment, promotions, and performance bonus) through their respective Group
                  Offices.
                  a)   Minimum Increments:
                       We have ensured that minimum increments for our employees shall be as follows:
                                                                                            PKR per month
                                                  Grade          3 Rater         4 Rater         5 Rater
                                                  AVP-II          14,000         16,000           18,000
                                                  AVP-I           12,000         14,000           16,000
                                                   OG-I           11,000         13,000           15,000
                                                  OG-II           9,500          10,750           12,000
                                                  OG-III          9,000          10,000           11,000
                                                  OG-IV           8,000           9,000           10,000
                  b)   Minimum Salary for OG-IV with 3 rating shall be at PKR 58,000/- per month and for OG-III with 3 rating shall be
                       PKR 64,000/- per month effective 1st January 2025.
                  c)   Promotions: 2,189 employees in OG-IV & OG-III grades were promoted during 2024 based on their promotion
                       policy out of which 32% were female employees.
                       To foster growth and career progression, during this appraisal cycle, we are promoting around 1,300+ employees
                       in OG-II & above grades.
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                     Staff Insurance Policy: for the year 2024 shall be as follows:
                                                                                          Hospitalization Limits (PKR)
                                   Grades                                                                             MATERNITY
                                                    Self &                                                                                                  Laparoscopic
                                                               Parents   Room Rate        OPD Limit*           Normal          Caesarean   Cataract Limit
                                                  Dependents                                                                                                  Surgery
                                                                                                               Delivery         Delivery
                               SVP-I to SEVP-II    700,000     375,000   Private Room       100,000            225,000          275,000       90,000          235,000
                                OG-I to VP-II      525,000     290,000      9,000              NIL             175,000          230,000       75,000          210,000
                               OG-IV to OG-II      415,000     250,000      7,000              NIL             140,000          190,000       70,000          180,000
                                                                                        * limit per family excluding parents
                      The above limits include the top up plan for which employees shall contribute PKR 1,475 per insured to be
                      recovered in equal monthly installment of PKR 123/-.
                 Child Care Allowance:
                  The child care allowance has been increased from PKR 10K per month to PKR 20K per month and can now be availed
                  twice during the service with the Bank.
                 Bank Maintained Car Policy:
                      o    Time restriction to convert the existing SLCL into Bank Maintained Car option has now been removed,
                      o    Buy Back of car was previously allowed after 5 years of usage. This condition has now been relaxed and
                           employee may exercise the buy back at the rates as defined in the Policy Guidelines after 1 year.
                      o    Misc. conditions/ terms have also been revised. You may refer to the Policy Guidelines.
                 Special Award:
                  To celebrate the Bank’s outstanding achievements in 2024, including record profitability, prestigious industry
                  recognitions, and accolades for excellence in business, we are pleased to inform that all eligible employees with a
                  minimum rating of 3, have been awarded a one-time special award equal to 2.5 month’s basic salary as of
                  31st December, 2024 in addition to the performance bonus. This shall also be disbursed along with performance rewards
                  with February’s payroll.
          We hope these market-leading initiatives in our compensation plans will further strengthen our high-performance culture
          and help alleviate the financial challenges faced by our employees.
          As we step into 2025, we must continue to uphold our mantra of “One Bank, One Team,” stay committed to our values,
          and set our sights on even more ambitious goals. Insha-Allah, through collaboration and dedication, we will achieve even
          greater success together.
          Once again, congratulations to all, and wishing you a prosperous and fulfilling 2025!
                          Umer Mallick                                                                                             Faisal Farooq Khan
              Head – Rewards & Financial Services                                                                              Chief Human Resources Officer
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