an aspiring individual would want

to venture.
WEEK #1

The important topics that will be

discussed in this course are as follows:
Relevance of the Course 1.​ Compare the practitioner's CSS
●​ In a world where almost every Competencies - this topic
activity is assisted by technology, discusses the careful comparison
it's no wonder that most business of the CSS competencies an
ventures are somewhat related to individual possesses with those of
information technology. an actual practitioner in the same
line of business.
●​ One of the businesses that was 2.​ Aligning of your CSS
able to make its mark is computer competencies - this topic is
hardware servicing intended to streamline whatever
CSS competencies an individual
●​ This is an industry whose main line possesses to fully utilize them in
of business is to sell computer establishing a computer hardware
hardware systems and servicing business.
components, as well as servicing
in the installation of computer The above mentioned topics explains how
systems and networks. relevant this course is in the establishment
of a computer hardware servicing
Relevance of the Course business. An individual who is determined
The important topics that will be discussed to come up with a CSS business that will
in this course are as follows: surely be successful must be able to grasp
1.​ Basic concepts of CSS business - the ideologies and principles that will be
this will tackle all the necessary discussed in this course.
information and facts about a
computer hardware servicing
business. BASIC CONCEPTS IN COMPUTER
2.​ Opportunities in a CSS business- HARDWARE SERVICING
this will discuss the different The primary purpose of computer system
prospects that are available for a servicing is to provide you with the
CSS business. knowledge and skills that will help you
3.​ Assess your own CSS become computer service and repair
competencies - being able to technicians.
assess one's competencies will
help determine whether an aspiring
entrepreneur in the CSS business COMPUTER SYSTEM
will be able to manage it correctly. A computer system consists of a set of
4.​ Assess the practitioner's CSS electronic and electromechanical
competencies - this refers to the components able to accept some form of
CSS knowledge and skills of those input, process this input in a way that can
people who are already engaged be specified by means of a set of
into a similar line of business that instructions, and produce some type of
output. All computers follow the same PC (PERSONAL COMPUTER)
fundamental sequence. ●​ The most common form of
computer in use today.

FUNDAMENTAL SEQUENCE OF ALL ●​ This was the name given to a

COMPUTERS computer configuration that
1.​ They accept instructions and data. evolved during the 1970s and
This represents the input. which is a desktop machine.
2.​ They process the data according to
a set of instructions.
3.​ They produce results in the form of COMPUTER SOFTWARE
information or actions. This Software is a term that is used when
represents the output. referring to programs in a general way,
and encompasses instructions that are to
COMPUTER HARDWARE be acted upon by a computer and the data
Hardware represents the electronic that may be needed by these instructions.
circuits and/or electromechanical
components from which the computer is
constructed. COMPUTER CAPABILITIES
●​ It can perform calculations at a
very high speed.
THE BASIC COMPUTER
●​ Devices such as a keyboard, ●​ It has the ability to support the
mouse, and display through which storage and rapid retrievals of
we interact with the computer. enormous volumes of data. It has
the ability to make 'decisions'
●​ In this respect we provide input to during the execution of
the machine via the keyboard and instructions.
mouse and observe the results of
the computational process by
means of the display screen. COMPUTER CAN HANDLE
INSTRUCTIONS IN THREE GENERAL
●​ A central processing unit (CPU), WAYS:
which is able to follow ('execute') a ●​ It can execute a sequence of
series of instructions and controls instructions. A computer has the
most of the activities that take ability to execute a list of
place within the machine. instructions.

●​ A collection of memory devices ●​ It can execute instructions by

able to store instructions and data iteration. A computer can execute
during the operation of the a series of instructions repeatedly.
computer.
●​ It can execute instructions by
●​ Various storage devices are able to selection. A computer is also able
store instructions and data even to select the next instruction that it
when the computer is turned off. should execute according to some
condition.
 technology and become aware of
Opportunities of Computer Systems future developments.
Servicing NC II as a Career
●​ Computer service and repair
●​ The Computer Systems Servicing technicians generally work with a
National Certificate Level II (NC II) variety of users, which require
Qualification consists of expert people skills, especially the
competencies that must have to ability to work with groups of
allow making a diagnosis and nontechnical users.
troubleshooting problems in PC
systems, software, restoring parts,
and making the system back to Opportunities of Computer Systems
normal function. A person who has Servicing NC II as a Career
achieved this qualification is
competent to be a computer Work Activities
service and repair technician. You would refurbish, maintain, and install
computer systems and equipment as a
●​ The demand for computer service computer service and repair technician.
and repair technicians is growing in
every organization and industry. Your everyday job would consist of the
following:
●​ For many, this is the entry point for 1.​ Setting up new IT systems
a career in the 2.​ Improving existing hardware and
computer/information field. The software
responsibilities of a computer 3.​ Going to see home users to fix
service and repair technician their PCs and other defective
include a variety of duties. equipment
4.​ Testing systems to ensure that
●​ Most companies that employ they are working in good condition.
someone with this title expect the 5.​ Servicing peripherals like printers,
technician to have basic scanners, and other office
across-the-board knowledge of equipment.
concepts in the computer 6.​ Preparing cost estimates
electronics field. 7.​ Performing routine administration,
like managing staff ROTAs.
●​ Some of the tasks are hardware
repair and installation; software
installation, upgrade and Opportunities of Computer Systems
configuration; and troubleshooting Servicing NC II as a Career
client and/or server problems.
Today's technicians are capable of Conditions
viewing desktop and sharing Your job would require travelling to go to
control of mouse and keyboard see clients on site as a field technician.
through remote assistance. You would be assigned at an office but
would expend time with staff at their
●​ Because the computer field is workplaces in an IT support department.
changing rapidly, technicians must
work to remain abreast of current
Opportunities of Computer Systems ●​ Computer Service
Servicing NC II as a Career ●​ Technical Support Staff
●​ Computer Repairman.
Skills, Interests, and Qualities ●​ CSS
You should possess the following skills,
interests, and qualities to become a
computer service and repair technician: Basic Concepts of Computer Systems
Servicing NC II
1.​ Profound knowledge of hardware,
commonly used software, and ●​ This course is designed to develop
operating systems. knowledge, skills, and attitudes of
2.​ Excellent skills in communication a Computer Service Technician in
and customer serviceS. accordance with industry
3.​ uperb problem-solving skills. standards.
4.​ Patient and systematic approach.
5.​ Capable of meeting deadlines.
6.​ Motivation to keep abreast with IT COMPUTER SYSTEMS SERVICING
developments. National Certificate II
7.​ Deep understanding of electrical ●​ Basic competencies
safety issues ●​ Common Competencies
●​ Core Competencies

Opportunities of Computer Systems

Servicing NC II as a Career
●​ A person who has achieved the COMPUTER SYSTEMS SERVICING
Computer Hardware Servicing National Certificate II
National Certificate Level II (NC II) ●​ Basic competencies.
Qualification is competent to be a
computer service and repair Participate in workplace communication.
technician. Work in a team environment.
Practice career professionalism.
●​ The demand for computer service Practice occupational health and safety
and repair technicians is growing in procedures
every organization and industry.
For many, this is the entry point for
a career in the COMPUTER SYSTEMS SERVICING
computer/information field. National Certificate II
●​ You would refurbish, maintain, and
install computer systems and ●​ Common Competencies
equipment as a computer service ●​ Apply quality standards
and repair technician.
Perform computer operations
Having the knowledge and competencies
in computer systems servicing can land an Perform mensuration and calculation
IT professional on a wide variety of
careers. Prepare and interpret technical drawing
Listed below are the job opportunities in
computer systems servicing: Use hand tools
Terminate and connect electrical wiring
and electronic circuits

Test electronic components

●​ Core Competencies

Install and configure computer systems

Set-up Computer Networks

Set-up Computer Servers

Maintain and Repair Computer Systems

and Networks

Prepared by:

Babatio, Darel

Gonzaga, Kristine

Redimo, Ziashney

Temporas, Ashley Joie

Torres, Joy Ann

Uga, Shaina

Checked by:

Mark Anthony Z. Umali