INDEX
CHAPTER NO TITLE PAGE NO
1 INTRODUCTION 4
NEED FOR STUDY 5
OBJECTIVE OF THE STUDY 6 -7
RESEARCH METHODOLOGY
LIMITATIONS OF THE STUDY 8
2 REVIEW OF LITERATURE 23 – 17
3 THE INDUSTRY AND COMPANY PROFILE
4 DATA ANALYSIS AND INTERPETATION 25 - 35
5 FINDING, SUGGESTION AND CONCLUSION 37 - 39
BIBLOGRAPHY 41
QUESTIONNAIRE 42 – 43
1
𝐂𝐇𝐀𝐏𝐓𝐄𝐑-𝟏
𝐈𝐍𝐓𝐑𝐎𝐃𝐔𝐂𝐓𝐈𝐎𝐍
𝐍𝐄ED 𝐎𝐅 𝐓𝐇𝐄 𝐒𝐓𝐔𝐃𝐘
𝐎𝐁𝐉𝐄𝐂𝐓𝐈𝐕𝐄𝐒 𝐎𝐅 𝐓𝐇𝐄 𝐒𝐓𝐔𝐃𝐘
𝐌𝐄𝐓𝐇𝐎𝐃𝐎𝐋𝐎𝐆𝐘 𝐎𝐅 𝐓𝐇𝐄 𝐒𝐓𝐔𝐃𝐘
𝐋𝐈𝐌𝐈𝐓𝐀𝐓𝐈𝐎𝐍𝐒 𝐎𝐅 𝐓𝐇𝐄𝐈𝐑 𝐒𝐓𝐔𝐃𝐘
2
INTRODUCTION
In a company payroll is the sum of all financial records of salaries for an
employee wedges bonuses and deductions. In accounting, payroll refers to
the amount paid to employees for services they provided during a certain. Of
time. Payroll plays a major role in a company for several reasons
From an accounting point of view payroll is crucial because payroll and
payroll taxes considerably affect the net income of Most companies and
they are subject to lawsand regulations (E. G. In the US payroll is subject
to federal and state regulations). From ethics in business viewpoint payroll
is critical department as employees are responsive are responsive to payroll
errors and irregularities: Good employee Morale requires payroll to be paid
timely and accurately.
MEANING:
As an employer, you have specific payroll responsibility that are required
by government agencies. These agencies can be federal, state or local.
Some of these responsibilities include, but are not limited to withholding
amounts from your employees’ Compensation to cover income tax, Social
Security, Medicare and other payments
DEFINATION:
“ Payroll is The total amount of money paid by a business to its employees
over a set amount of time”.
“ It can also mean the record of total earnings of all employees for a
company in a fiscal year”.
3
NEED FOR THE STUDY
The need for H R payroll management includes the followin future:
It is Inter-related between HR Policy and financial management. To know
the satisfaction of employee expected remuneration for doing their job.
Assurance of no laws of jobs as a result of programs. In addition, training of
employees in team problem solving.
The use of HR payroll management where employees discuss problems
affecting the performance of the plan and the work environment.
Encouragement of performance elopement among the employees with
satisfaction to maintain of good H R payroll management
The term hr payroll management in its broader sense covers various aspects
of employment and their expect performance upon company policies and
condition of work. The present study will aim at studying Various factors
which influence HR payroll management.
Although the important component of HR payroll management where
comprehensively discussed, the scope is confined to all the category / Level
are working at AMAZON. IN like, administrators, scientific stuff and
supporting stafF
4
OBJECTIVES OF THE STUDY
1. To study and understand the concept of HR payroll management.
2. To examine the impact of HR payroll on employees performance and
loyalty upon Amazon.in.
3. To examine the awareness of employees towards HR payroll at Amazon. In.
4. Two suggest if any changes to be brought in the payroll strategies and
practice of Amazon.in.
5. To identify the salary statement. To measure the pay check country wise.
6. To study the components and determinants of HR payroll management and
its role in influencing the employee satisfaction of performance, cultural
and loyalty upon company.
7. To study the impact of working conditions indirectly.
8. To examine the impact of loyalty upon company HR policies in Amazon.in.
9. To develop an integrated approach toward HR payroll management.
10. To identify that employees are aware of the standards in Amazon.in.
11. To know the HRD bookeeping of payroll.
12. To identify those incentives works as motivating factor.
13. To identify dirt will payroll improve the relationship between employee and
management.
.
5
RESEARCH METHODOLOGY
TYPE OF RESEARCH
EXPLORATORY RESEARCH
Exploratory research focuses on collecting data using
Unstructured formal or informal procedures to capture data and to interpret
them. It is often used to classify the problems or opportunities and it is not
intended to provide conclusive information from which a particular course
of action can be determined.
DESCRIPTIVE RESEARCH
Designed to provide further insight into the research problem by describing
variables of interest.
It can be used for profling defining segmentation predicting and examining
associative relationshipS.
CASUAL RESEARCH
Designed to provide information on potential cause and effects
relationships.
Most practical in marketing to talk about associations or its impact of one
variable to another.
RESEARCH DESIGN:
A research design is the arrangement of conditions for collection and
analysis of data in a manner that aims to combine relevance to research
purpose with economy in procedurE.
6
SAMPLE DESIGN
The method of sampling used was random sampling. The main aim of the study
was to cover employee’s at all hierarchical levels. Therefore, sample of
response was chosen at each level of hierarchy in all the department and
services. The sample size was taken as 5 0. The response where from 4
categories as Scientific Stuff, Technical Staff Administrators, and Supporting
Staff.
7
LIMITATIONS OF THE STUDY
though adequate care has been taken while doing the project this project still
suffers from certain limitations. There are:
1. The HR payroll management involves a wider range. So, the present study
examines it from identified and selected dimensions only. However it is
possible that there may be other factors which might not have been covered
in this study
2. This interpretation being based on percentage method is not definite. The
study is not conclusive.
3. The management allowed the researcher to collect the data from limited
respondents only.
4. Most of the respondents feared to give their name.
5. Most of the employees were busy with their tight work and they don't want
to be disturbed
8
𝐂𝐇𝐀𝐏𝐓𝐄𝐑-𝐈𝐈
𝐑𝐄𝐕𝐈𝐄𝐖 𝐎𝐅 𝐋𝐈𝐓𝐄𝐑𝐄𝐀𝐓𝐔𝐑𝐄
9
𝐑𝐄𝐕𝐈𝐄𝐖 𝐎𝐅 𝐋𝐈𝐓𝐄𝐑𝐀𝐓𝐔𝐑𝐄
Fariza Hanim Rusly (2018): Pay payroll processing ease and imperactive
process in an organization; It involves many task two ensure accurate and
timely payments of workforce services, and to protect organization’s
reputation through effective record- Keeping complaints with the
government authorities Employment legislation. Despite its important
function in the organization process, studies on payroll processing is quite
limited as compared to other transactional processing system such as sales
and purchase. This paper observes the trend of articles published on payroll
system that has been indexed by Google Scholar as at February 2018. This
study aims to provide insights into the characteristics of the issues related to
payroll system using bibliometric analysis. Articles did matched with the
keyword [allintitle: Payroll system or systems OR application OR
applications OR software] In the Google Scholar has been obtained and
analyzed after conducted the cleaning process I.e.by completing the meta-
data Of the articles and removing some of the irrelevant and duplicate
articles, 170 articles are available for further analysis. It is found that, the
number of published payroll system articles are increasing in the past five
years. Most of the article has been published as journal articles academic
dissertation and conference paper. The output of this study can help
researchers to understand the landscape of the noble research and issue on
payroll system and establish further research directions in this field.
10
K.P. Tripathi (2011) “ Role of MIS in Human Resource”. In this paper
author has emphasized on the use of MIS in HR is considered as one of the
key resources of business organization. The transaction processing layer of
MIS is human resource function deals with routine activities like attendance
recording and payroll calculations the operational level activities also include
maintaining the employee records which is used as basis for strategies layers.
With the growing importance of human resource management and increasing
size of organizations, Maintenance of employee related data and generating
appropriate report are the crucial aspect of any organization. Therefore more
and more organizations are adopting computer based human resource
management system(HRMS)
Manish Singh, Prachi Singh, Rohil Singh, Shubham Singh , Shiwani
Gupta (2017) Management of leave and payroll are critical operations for
each institution as it has effective on payment and staff members of any
institution and also to complete it accurately and on time. The current leave
and payroll manager both are paper based systems though the attendance in
biometric but still it is not that much efficient in term of matter related to
Leave management. Manually payment calculation of staff members is too
complex and it even takes lot of time and also requires lot of efforts so if this
processes are automated it would be of great benefit as it would requires less
time to calculate the salary of the employees so, a web application that has a
payroll management system it is considered as one of the way here multiple
user data access in provided by this system users like staff members or
administrator can login into the software by writing id and passwords which
are allocated to them from the organization.
11
Sandeep Krishnan, Manjari Singh(2006-07) “ Issues and concerns in the
implementation and maintenance of HRIS” This paper looks at the issues and
concerns faced by Indian organizations in implementing and managing
HRIS. In this study, the critical success factors and weaknesses in various
stages of implementing an HRIS explod the problems are rooted in mainly
two factors. One is the fact that HR Department lacks knowledge about HRIS
Add hence it is not able to clearly elucidate the requirement of the system
poor assessment is a continuation of this problem second is the lack of
importance given to HR Department in the organizations.
A.Chamaru De Alwis(2010) “ The impact of electronics Human
Resource Management on the role of Human Resource Managers” In this
study, an attempt is made to find out the background of the e- HR
adoption in the Sri Lankan context and its impact on the role of the HR
professional 70% of large scale businesses in Sri Lanka have adopted a
moderate level balance beyond that point. At the same time, budget
allocation for this adoption shows an improvement of usage within the
year 2010 to 2012. If an organization is going to adopt this, first of all
they must evaluate employee attitudes, organizational characteristics,
culture and the way of collaborating those with HR and IT. This adoption
should not be done in an ad the HOC way. It should be planned and
implemented in the proper manner. And organization should identify the
suitability of the select software true cost and benefit analysis, because it
critically affects the post performance of the whole system. The adoption
ofe-HR by HR professionals will make a significant change in their roles
by making them strategic partners in business.
12
Kundu. Subhash C., Divya Malhan(2009) In their articles on” H R M
practice insurance companies: B J P study of Indian and multinational”
Opined that competitive advantage of company can be generated from human
resource (HR) And company performance influenced by a set of effective
HRM practices. The results of this study indicated that both multinational
companies and Indian companies have to significantly HR planning and
recruitment service sector is human resource intensive business. To gain
competitive advantage, service organizations should emphasize on human
resource management practices as has been indicated in the result. a well of
human resource management practices benefit not only the organizations but
also the employee
Navdeep Kumar(2000) Impact of motivational factors on employees job
satisfaction- A study on some selected organization in Punjab, India. The side
research study examined the influence of motivational factors (salary,
facilities and promotion) on employees job satisfaction in some selected
organizations of Punjab, India. Sample size for this research study was of 197
numbers of respondents.
Rachna Agarwal(2000) conducted a study on impact of job satisfaction of
faculty members on student satisfaction in business school in Delhi and
NCR(National Capital Region). The objective of this research paper is
twofolded; First to identify factor of faculty job satisfaction and students
overall satisfaction in this knowledge economy,
13
Josh Bersin (January 2020) The Future of Payroll: Trends and Predictions"
Published in: HR Executive
Summary: Bersin discusses the future of payroll, including the impact of AI,
blockchain, and cloud-based solutions. He also highlights the importance of
payroll analytics and the need for payroll professionals to develop new skills.
Jason Averbook (June 2020)Payroll's Role in Employee Engagement
Published in: Forbes
Summary: Averbook explores the connection between payroll and employee
engagement. He argues that accurate and timely payment is essential for
maintaining employee trust and satisfaction.
Dave Ulrich (July 2020) The Intersection of Human Resources and Payroll
Published in: Harvard Business Review
Summary: Ulrich discusses the evolving role of payroll in HR. He argues that
payroll is no longer just a transactional function, but a strategic partner in the
organization.
Michael Gretczko (August 2019) Payroll Compliance: The Top Challenges
and Opportunities
Published in: Payroll Compliance
Summary: Gretczko identifies the top payroll compliance challenges,
including the Affordable Care Act, tax reform, and data security. He also
highlights opportunities for payroll professionals to develop new skills and
take on more strategic roles.
14
Edward Lawler (October 2018) The Strategic Role of Payroll in HR
Published in: HR Bartender
Summary: Lawler discusses the strategic role of payroll in HR. He argues
that payroll is essential for maintaining employee satisfaction, engagement,
and retention.
Sarah Morgan (December 2020) Payroll's Impact on Employee Experience
Published in: Workforce Magazine
Summary: Morgan explores the connection between payroll and employee
experience. She argues that accurate and timely payment is essential for
maintaining employee trust and satisfaction.
John Sanford (May 2019) The Benefits of Outsourcing Payroll
Published in: Payroll Outsourcing
Summary: Sanford discusses the benefits of outsourcing payroll, including
cost savings, improved compliance, and increased efficiency.
15
𝐂𝐇𝐀𝐏𝐓𝐄𝐑-𝐈𝐈𝐈
THE INDUSTRY AND COMPANY PROFILE
16
𝐓𝐇𝐄 𝐈𝐍𝐃𝐔𝐒𝐓𝐑𝐘 𝐏𝐑𝐎𝐅𝐈𝐋𝐄
India has an internet user base of about 454 million as of June of 2020.
Despite being the second largest user base in world only behind China {650
million, 48% of population), The penetration of E commerce is low compared
to market like the United States(266 M, 84%), or France (54 M,81%), But
he's growing at an unprecedented rate adding around 6 million new entrants
every month. The industry consensus is that growth is at an inflection point
𝐌𝐀𝐑𝐊𝐄𝐓 𝐒𝐈𝐙𝐄 𝐀𝐍𝐃 𝐆𝐑𝐎𝐖𝐓𝐇
India's e commerce market was worth about$3.9 billion in 2009 it went up to
$12.6 billion in 2019. In 2020, the E retail segment was worth us $ 2.3 billion.
About 70% Of Indias E commerce market is travel related. According to
Google India, there were 35 million online shoppers in India in 22 one and is
expected to cross 300 million mark by end of year 2025. CAGR vis-a-visA
global growth rate of 8_10%. Electronics and apparel are the biggest
categories in terms of sales
As per “India Goes Digital”, A report by Avendous Capital, a leading Indian
investment bank specializing in digital media and technology sector the
Indian E commerce market is estimated at RS 28,500 crore ($6.3 billion) For
the year 2020. Travel constitutes a sizeable portion (87%) Opdis market
today. Online travel market in India is expected to grow at a rate of 22% over
the next four years and reach Rs 54,800 Crore ($12.2 billion) in size by 2025.
Indian e-tailing industry is estimated at Rs 3,600 Crore (US$800 mn) in 2011
and estimated to grow to Rs 53,000 Crore ($11.8 billion) in 2023.
17
CLOSURES
Though the sector has witnessed tremendous growth and is expected to
grow, A lot of key commerce ventures have faced tremendous pressure to
ensure cash flows but it has not worked out for all the ecommerce website.
Many of them like Diengana, Rock.in, and Seventy MM amongst others had
to close down or close down or change down or change their business models
to servive.
𝐅𝐔𝐍𝐃𝐈𝐍𝐆
As of 2020, most of the E commerce companies are yet to start making
money. However, Due to their growth prospects many venture capital forms
such as Aaccel Partners have invested considerably. In one of the biggest
fundraising flipkart com tell November 2020, has raised about usd 2.3 billion
entertainment ticketing website book my show. com raised ₹100 crore
Investment by ACCEL Partners
18
𝐈𝐍𝐃𝐈𝐀’𝐒 𝐄-𝐂𝐎𝐌𝐌𝐄𝐑𝐂𝐄 𝐈𝐍𝐃𝐔𝐒𝐓𝐑𝐘 𝐋𝐈𝐊𝐄𝐋𝐘 𝐓𝐎 𝐓𝐎𝐔𝐂𝐇 $𝟓𝟖 𝐁𝐈𝐋𝐋𝐈𝐎𝐍
𝐈𝐍 𝟐𝟎𝟐𝟐
The E commerce industry in the country is likely to be worth $38 billion by
2022 A 67 percent jump over the US D 23 billion revenues for 2022, as per
industry body Assocham “India’s e-commerce market was worth about USD
3.8 billion in 2016, it went up to USD 17 billion in 2017 and to USD 23
billion in 2019 and is expected to touch whopping USD 38 billion mark by
2020.
In 2020, the highest growth rate was seen in the Apparel Segment almost 69
.5 per cent over last year followed by electronic items by 62%, baby care
products at 53 per cent, beauty and personal care products at 52 per cent and
home furnishing at 49 per cent. It revealed that Mumbai ranks first in online
shopping followed by Delhi Ahmedabad bangalore and Kolkata.
19
𝐓𝐇𝐄 𝐂𝐎𝐌𝐏𝐀𝐍𝐘 𝐏𝐑𝐎𝐅𝐈𝐋𝐄
Amazon.com, Inc. often referred to as simply Amazon, Is an American
electronic commerce and cloud computing company with headquarters in
settles, washington it is the largest internet-based retailer in the United States.
Amazon. Started as an online bookstore later diversifying to sell DV D's Blu-
rays, CDs, Video downloads/ Streaming MP3DOWNLOADS/ Streaming,
audiobook downloads/ Streaming, software, video games, electronics,
apparel, furniture, food, toys, and jewelry. The company also produce
consumer electronics notably, Amazon Kindle E-book Readers, fire tablets,
fire T V and fire phone-- And is the world's largest provider of cloud
infrastructure service (laaS). Amazon also sells certain low end products like
USB cables under its in-house brand Amazon Basics.
HISTORY
The company was founded in 1994 Call Mark spurred by what Bezos called
his” Regret minimization framework” Which described his efforts to fend off
any regrets for not participating sooner in the Internet business boom during
that time. In 1994, Bezos left his employment as vice-president Of D.E.Shaw
& Co., a Wall Street firm, and moved to Seattle. He began to work on a
business plan for what would eventually become Amazon.com.
20
𝐀𝐂𝐐𝐔𝐈𝐒𝐈𝐓𝐈𝐎𝐍𝐒 𝐀𝐍𝐃 𝐈𝐍𝐕𝐄𝐒𝐓𝐌𝐄𝐍𝐓𝐒
2010
Touchoco. Woot,
Quidsi,
BuyVIP,
Amie Street
Toby Press
2011
LoveFilm,
The Book Depository,
Pushbutton
Yap
2012
Kiva Systems,
Teachstreet,
Evi
2013
IVONA Software,
Goodreads,
Liquavista,
2015
Annapurna Labs, a chip designer based in Yokneam, Israel
2019
Yes Network
21
𝐈𝐍𝐕𝐄𝐒𝐓𝐌𝐄𝐍𝐓
2008: Engine Yard, a Ruby-on-Rails platform as a service (PaaS) company.
2017: LivingSocial, a local deal site.
2018: Acquire buy domain in an auction for $4,588,888
2019: Amazon Announces Additional US $2 Billion Investment in India in
June 2014
𝐒𝐔𝐁𝐒𝐈𝐃𝐈𝐀𝐑𝐈𝐄𝐒
𝐀𝐌𝐀𝐙𝐎𝐍 𝐌𝐀𝐑𝐈𝐓𝐈𝐌𝐄, 𝐈𝐍𝐂.
Amazon Maritime, Inc. holds a Federal Maritime Commission License to
operate as a non-vessel owning common carrier (NVOCC), which enables the
company to manage its own shipments from China into the United States.
𝐁𝐑𝐈𝐋𝐋𝐈𝐀𝐍𝐂𝐄 𝐀𝐔𝐃𝐈𝐎
Brilliance audio is an audio book publisher founded in 1984 by Michael
Snodgrass in Grand Heaven,Michigan. The company produced its 1st 8 audio
title in 1985. The company was purchased by Amazon in 2007 For an
undisclosed amount. At the time of the acquisition Brilliance was producing
12-15 New titles a month. It operates as an independent company within
Amazon.
22
𝐂𝐎𝐌𝐈𝐗𝐎𝐋𝐎𝐆𝐘
ComiXology is a cloud-based digital comic’s platform with over 200 million
comic downloads as of september 2013. It offers a selection of more than
40,000 comic books and graphic novels across Android, iOS, Fire OS and
Windows 8 devices and over a web browser Amazon bought the company in
April 2014.
FINANCIAL PERFORMANCE
During the past several years, the online giant’s sales have grown dramatically
-from about $15 billion in 2006 to $89 billion in 2014. In 2015, net sales
increased by 20% due to higher sales from North America segment.
The North American sales growth reflects increased unit sales (including sales
by marketplace sellers) driven largely by its continued efforts to reduce prices
for its customers, including from its shipping offers, and sales in faster growing
categories such as electronics and other general merchandise.
23
𝐂𝐇𝐀𝐏𝐓𝐄𝐑- 𝐈𝐕
𝐃𝐀𝐓𝐀 𝐀𝐍𝐀𝐋𝐘𝐒𝐈𝐒 𝐀𝐍𝐃 𝐈𝐍𝐓𝐄𝐑𝐏𝐑𝐄𝐓𝐀𝐓𝐈𝐎𝐍𝐒
24
LIST OF TABLE
TAABLE RELATED TA DATA ANALISIS AND INTERPRETATION
SERIAL NO TITLE PAGE NO
1 Do you get relax hours? 26
2 Does your organizations provide the medical & 27
health insurance services
3 Is there any pay related grievances in your 28
organization ?
4 How is your customer satisfaction incentive? 29
5 Which type of pay system you would like to 30
prefer ?
6 .How satisfied are you with the annual pay roll 31
components i.e, withmeal vouchers, leave etc
7 Do you get secure job? 32
8 Do you get compensation premiums on 33
overtime pay ?
9 Are you aware of current employment 34
statistics (CES) ?
10 What type of incentive you get ? 35
25
1. Do you get relax hours?
11
In the above table show the responses of people there are 83,3% are give yes
and 16.7% are no
26
2. Does your organizations provide the medical & health insurance
services ?
in the above table show the yes gives 66,7% and 33.3% give the responses
27
3. Is there any pay related grievances in your organization ?
in the above table show the yes gives 66.7% and no gives 33.3% responses
28
4. How is your customer satisfaction incentive?
In the above table explain about 55.6% are very satisfied and 22.2% are
satisfied and average 11.1% and poor 11.1%
29
5. Which type of pay system you would like to prefer ?
In the above table show fixed pay system give 33.3% and variable pay system
give 66.7 % responses
30
6 .How satisfied are you with the annual pay roll components i.e, withmeal
vouchers, leave travel allowances, special allowances annual bonuses,
incentives, medical & other reimbursements tec.
In the above table show outstanding 44.4% and above average 22.2% and
average 2.2% and Below Average 16.7% and poor 11.1%
31
7 .Do you get secure job?
In the above table show the yes gives 66.7% and no gives 33.3% responses
32
8. Do you get compensation premiums on overtime pay ?
In the above table show yes give 66.7% and no give 33.3% responses
33
9. Are you aware of current employment statistics (CES) ?
In the above table give the yes gives 88.9% and no gives 11.1% responses
34
10. What type of incentive you get ?
In the above table give a information yes give a responses 83.3% and no gives
16.7% responses
35
𝐂𝐇𝐀𝐏𝐓𝐄𝐑-𝐕
𝐅𝐈𝐍𝐃𝐈𝐍𝐆𝐒, 𝐒𝐔𝐆𝐆𝐄𝐒𝐓𝐈𝐎𝐍𝐒 𝐀𝐍𝐃 𝐂𝐎𝐍𝐂𝐋𝐔𝐒𝐈𝐎𝐍𝐒
36
𝐅𝐈𝐍𝐃𝐈𝐍𝐆𝐒
1. The employees in Amazon. In Imparted according to market price
incentives are provided with other FRINGE benefits like medical and
health insurance.
2. From the study it is found that most of the employees are interested in fixed
pay system and enjoy the payroll component provided by the organization
3. From the study it is found that most of the employees are satisfied with the
compensation provided from their overtime.
4. Most of the employees agree that payroll reports are easy to understand.
5. Most of the employees feel that incentives should be based on short term
performance and they enjoy various incentives like merit performance.
6. The employees feel proud to work in Amazon. In add like their pay
decision as they are open and transparent.
37
𝐒𝐔𝐆𝐆𝐄𝐒𝐓𝐈𝐎𝐍𝐒
According to the old records and the study conducted by me the Amazon.in
has a good hr payroll management and very good outputs
1. If we see the old record of external production flow it has been gradually
increased from the year 2014 to 2020
2. The number of production items has been gradually increasing. But, from
my study I came to know that, some of the supporting staff and
administrative staff are not aware of training programs if some training
program is provided to the employees they can manage the work very
efficiently.
as of my research need to put more activities in inventory to food items I
suggest too:
Increase the research and development department switch top most of the
supporting staff and administrators are not satisfied with scope of creativity.
If the job is creative then only the employees get more interesting on their
jobs. They can innovate new things in their job. Their creativity will be
improved in spellings and production.
Performance appraisal system maintained by AMAZON. in Should be
rational because it is a PRODUCTION Oriented company where
performance is very much important.
Amazon. In Maintain the huge level of manpower of protection they hardly
maintain hr activity at all level but in the sense most of employees are happy
with HR activity especially iN HR payroll System AMAZON.IN HR
Management maintains good HR payroll policies but most employees need
to interact to HR management many of the employees not use the company
providing benefits.
38
𝐂𝐎𝐍𝐂𝐋𝐔𝐒𝐈𝐎𝐍
By doing project work in Amazon .IN In the area of HR payroll management
measures. I got an opportunity to study how these activities are taken up
specially in public sector.
As for the payroll are concerned, follows the most of the rules and regulation
formed by the government under various act and regulations.
From the study I found that most of the employees are satisfied with the
payroll component from the above study I also found that some of the
employees feel incentives should be based on short term performance and
merit performance finally I conclude that employees feel proud to work in
AMAZON.IN And like their pay decisions as they are open and transparent
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𝐁𝐈𝐁𝐋𝐈𝐎𝐆𝐑𝐀𝐏𝐇𝐘
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𝐁𝐈𝐁𝐋𝐈𝐎𝐆𝐑𝐀𝐏𝐇𝐘
Ashwathappa: Human resource and personal management
Mamoria.CB: Personal Management (Management of HR), Himalaya
Publishers.
Prasad.L.M: Human Resources Management
Sunna Rao.P: Essentials of Human Resources Management and Industrial
Relations.
Himalaya Publishers.
JD Edward: HR payroll policies by Tata wcwords
SAP>INDIA, ORCALE HR policies and application
INTERNET REFERENCES
WWW.peoplesoft.com www.sap.india.in www.oracle.com
www.Amazon.in
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𝐐𝐔𝐄𝐒𝐓𝐈𝐎𝐍𝐍𝐀𝐈𝐑𝐄
HR PAYROLL MANAGEMENT OF AMAZON.IN
PAYROLL MANAGEMENT
1. Do you get market based pay?
Yes No
2. Does your organization provide the medical& Health insurance?
Yes No
3. Is there any pay related grievance in your organ?
Yes No
4. Did you get customer satisfaction incentives?
a. outstanging b. above average
c. average d. below average e. poor
5. Which type of pay system you would like to prefer?
a.Variable pay system b. Fixed pay system
6. How satisfied are you with the annual payroll component i.e., with
mealwatchers, leave travel allowance, special allowance annual bonuses,
incentives, medical & other reimbursement etc
a. outstanging b. above average c. average
d. below average e. poor
7. Do you get vacation pay?
Yes No
8. Do you get compensation premiums on overtime pay?
Yes No
9. How satisfied about overtime pay?
a. very satisfied b. satisfied c. dissatisfied d. poor
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10. how satisfied are you with the merit performance pay system
a. Very satisfied b. dissatisfied
11. How satisfied are you with the ease of trading your payroll report?
a. outstanding b. above average c. average d. below
average e. poor
12. Are you aware of current employment statistics (CES)
Yes No
13. What type of incentive you get?
a. Long term b. short term
14. Are the pay decision, open transparent to all employees.
Yes No
15. Does your organization enjoy the benefit of outsourcing the payroll?
Yes No
16. Do you feel cried to work with this organization?
Yes No
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