Hotel
Hotel
KEBELE ___________
November, 2022
CHAFE DONSA
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Business Proposal
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Area of operation Oromia region state,east shoa zone Boset ,woreda within
Olenchity around ada`a,woreda,lume woreda,amara region state,
and national and nationality.
Bank finance---%70=1,050,000
Phone. 09_________
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Haylu dhabi will continuously strive to create value for both owners and investors while honoring
the brand values and encouraging it staff to develop themselves in an environment of trust, loyalty,
caring, and team work\Our vision become best first choice local bay area and respect hotel and
restaurant-as measure by our customer by, Employers our shareholder and the community with
live in. the value include performance excellence ,we act like responsible owners, always seeking to
meet or exceed exceed expectation. Teamwork, we act as a team,commited to each other and bound
by trust and loyalty, and excellent and product and service that wall build and maintain customer
loyalty business location that will assure high hotel and restraint visibility and a high flow of
customers. Proven management ability to successful run a similar business.
2.1 Description of business: Low scale hotel & restaurant (15-20 rooms), convenient located to have
direct access to the operation facilities. It will offer a luxury but modest relaxing environment for not
only international tourist but also for the local people looking for a nice place to spend the weekends or
short vacations (e.g. summer school vacations, carnival, etc.) Also, it is expected that we will offer to our
customer excellent facilities to host special events as seminars, weddings, private parties, etc. Also, it will
include a SPA Package for those tourists looking for a place to relax and invest some money in theirs
body treatment (e.g. facials, massage therapy, and others.) Differentiating the type of business service
offered, from that of the competition, will assist not only in building the Hotel & Resort brand as
a whole, but will attract frequent business travelers, who requires a higher level of personal
service and recognition.
2.2 Macro environment (industry changes): Total hotel Revenues generated to the hotel industry
represented about 10% which was about The external, environmental issues that affect the Hotel are:
Political: a stable environment where little affects the ability of the hotel to generate revenue. From The
Wall Street Journal, Of Economic Freedom Report, Most sectors of economy are open to foreign
investment, although there are a few restrictions on "national interest" industries, retail trade, and some
services, and some professions require technical licenses. The International Monetary Fund reports that
residents and non-residents are permitted to hold foreign exchange accounts; there are no restrictions or
controls on payments, transactions, transfers, or repatriation of profits; and non-residents may purchase
real estate except within 92 kilometers of a national addis ababa capital city of oromia region state. In our
twon Olenchity work force for any business, and specialized and technical workers may comprise no
more than 5 percent of the total number of employees in any business .” was created to establish special
fiscal incentives for the construction, refurbishment and development of facilities having a minimum
investment of ETB 300,000 within the invetors. We are planning to consider the tax exoneration include
in this law as part of the business plan.
•Economic: Economic is expecting to improve this year to 1.5% as a result of the presidential election
process.
. Based on clarification in the methodology for calculating the income tax score, as well as the higher
level of government expenditure,by excessive bureaucracy in authorizing exploration, opposition by
indigenous groups, and slow implementation of a mining master plan." In addition, rigid labor laws
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
reduce labor mobility and inhibit hiring. Corruption is a continuing problem; according to the U.S.
Department of State, "Panamanian laws regarding corruption are generally weak, and government
enforcement bodies such as the Comptroller General and the Attorney General have historically been
ineffective in pursuing and prosecuting those accused of corruption." Companies complain that corruption
in Panama is a "nuisance" obstacle to doing business.
•Social: the trend towards cost effective business travel leads hotel guests to seek more value for money,
which is where our added value differentiation strategy comes into play.
•Technological: the installation of 'on-line' room reservations system will require the integration of the
hotel IT system with hotel web sites (e.g. Expedia.com) to manage a central reservation system. This may
require a high level of investment.
. 2.3 SWOT Analysis
The following analysis highlights the internal strengths and weaknesses of our organization and the
opportunities and threats facing the hotel in our external environment. We must work to improve our
areas of weakness. Organizational strengths must be leveraged in order to capitalize on external
opportunities as they arise, and contingency plans formulated in order to deal with threats presented by
the environment.
2.3.1 Strengths
The Hotel's strengths can be identified as follows:
Strategy: established differentiation strategy.
Structure: flat, decentralized structure.
Skills: diverse range of service skills within management and staff.
Style: strong, participative culture.
Staff: specialized and experienced staff well motivated and highly skilled. A well trained team
who are proud of their hotel and respect and promote the brand values.
Shared Values: clear and well communicated.
Brand Strength: brand values well represented engendering brand loyalty amongst existing and
new guests.
Reputation: promote a strong reputation within the local market and corporate and travel trade
markets for reliability, exemplary service and quality.
2.3.2 Weaknesses
The Hotel's weaknesses can be identified as:
Capital Investment: require approval of credit lines from local banking to properly fund the
initial capital investment to build the facilities.
Seasonal revenues: the flow of hotel cycle that occurs during spring-summer seasons versus
winter should be considered and manage.
Staff: seasonal turnover requires ongoing training and orientation of new staff.
2.3.3 Opportunities
The Hotel's opportunities can be seen as:
Market: returning growth after a period of slump (2015 versus 2017)
Competitors: no direct competition exists at present, in terms of the hotela and restaurant
Package and the convenient location chafe Donsa town (business property')
Suppliers & Staff: Supplies (materials) and Staff (Personnel) required to run the facilities
could be obtained from the local market
Guest Dependency: repeat corporate business based on personal service and quality, in a small
but luxurious environment.
2.3.4 Threats
Threats to the Hotel have been identified as:
Market Entry: potential for a competitive, global brand to enter the market with a similar
product.
Substitutes: fully furnished and serviced business apartments offering lower daily rates.
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Market Geographic: Olenchity City is the capital of the city of Boset woreda, with a population of
20,000 Located in the in the Boset woreda has borders Adema woreda west , the also Arsi Zone
Marti nourth woreda, Amhara region Minjara Shankora south woreda and Fantale woreda east .
Five water reoserce river in the, and mojo xiqa,mojo guda,kasam,balbala and baballii in the Cost
Rica in the west. topography varies from mountains towards the herar,tulu fara to small hills can
includes.
Market Demographics Total population is estimated around 70 seventy hunderd and it has a
density of 30 persons per square kilometer. Nearly 90% of the people live in the urban areas. The
country’s capital community is made up predominantly of households having two to four children,
either at home or away from home, with at least one parent/guardian having attended college.
Market Psychographics Olenchity have not tourist. The Boset woreda have production acgriculte
more productivity wheat and teff .Enterprises have been prospering for generations. There is also a
strong sense of community and a high level of awareness as regards to caring for the environment
Market Behaviors:-Businesses in the area choose to support one another wherever possible, be
remaining loyal to long standing relationships with customers and suppliers.
Credit cards are accepted in most hotels, restaurants and department stores. Most stores open from
9 a.m. to 6 p.m., Monday through Saturday. Some of them open on Sunday. Special Sales are
frequent throughout the year.
3.2 Market Needs Hotel will offer value and benefits to our clients, over and above the standard of
our facilities and affordable rates. We seek to provide our guests with an exemplary personal
service, and level of recognition that they have come to rely upon. We will provide our guest with a
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
luxurious, relaxing environment within which to conduct their business or vacations and that our
hotel customers would not be able to find at other more impersonal competitor hotel Our guests
need to know that they can develop a relationship with the hotel that will ensure efficiency, value
for their money and reliability in supplying them with the support they need, when they need it. We
will operate with a very strong sense of community, and we want to stay an integral part of that
community.
3.3 Market Trends:-Market trends can be categorized as follows: Corporate Travel Policies, Local
Business Trends, and Economic Cut Backs.
Corporate Travel Policies: As a result of various security issues, as regards traveling in both
domestic and international markets, there has been a significant drop in corporate guests visiting
the city. Although the level of corporate room business appears to be increasing again, it has had
a significant affect on last year's result and consequent projections for the future.
Local Business Trends: There has been a period of low activity in the area of conferencing and
business catering with local companies electing to conduct meetings and seminars on their own
premises in order to cost cut. This is changing however as group bookings, incoming visitors and
day use of conference facilities is on the increase.
Economic Cut Backs: The city has not cancelled any major trade events over the last two years.
Exhibitions held at the halls had attendance figures much lower than expected. All booked events
for the upcoming 12 month period however; including the Miss Universe Pageant Show and other
Fashion Exhibitions have pre-booked attendance figures online with expectations and in some
cases in excess of projections.
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
4.0 Objectives:-Our marketing strategy's objective is to communicate the unique set of products and
services that we will offer to our hotel’s guests. We attempt to direct the focus of our customers to the
issues of quality and value for the money as opposed to simply the bottom line costs associated with their
staying time in the hotel. Our marketing strategy will allow us to communicate our brand values, develop
close working relationships with our creditors, customers and suppliers and to manage the needs of our
guests in an effective manner. Continued differentiation and growth are two goals we have set for
ourselves. Growth will take place by targeting new areas of business within both local and Ethiopian
communities.
To share our strategic objectives with potential creditors in order to properly fund the initial
capital investment to build the facilities.
To communicate how loyalty amongst our guests will be developed by providing a positive hotel
experience to them.
To establish the hotel starts up revenues, profit and growth target goals within the given time and
budget action plan.
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
SPA and others facilities (e.g. restaurant & bar) will be managed by out-sourcing the service. The hotel
will provide the facilities and establish the service policy and strategy to ensure that the out-sourcing
contractors will provide be aligned with the hotel marketing plan. Revenues generated from the SPA and
other facilities have been considered as part of the hotel total estimated revenues.
5.1.4 Promotion: primary focus will remain on mass communication via print ads in trade publications
and on the Internet. Direct mail campaigns to existing and prospective clients will increase as a cost
effective means of targeted campaigning. Personal selling in the local market will remain an important
element of the mix in order to build long-term relationships within the local community and generate the
initial high levels of corporate activity requires to fund the target growth.
Public relations activities will play an important role in the marketing mix, presenting the hotel as a
supportive member of the community and participating in significant local events (e.g. National Tourism
Association Campaigns, American and National Chamber of Commerce Activities, Environmental
Protection Agency Sponsorship Programs, Panama Canal Commission – Land Development Authority Council
Meetings, etc.).
5.2 Estimated Tactical Budget :-our annual marketing budget is 100,000 sale estimated to achieve gross renevu of
200000 of for the 1st year of operation. Our marketing expenses will be approximately 8.3% of the gross revenue
5.2.1 Sales Forecast
This is based on the number of pre-contracted corporate rooms, and an anticipated return to business levels projected
(conference room activities, SPA package, restaurant and other room services). Revenues for subsequent years will
be based on an average growth rate of 4%
.
Sales Forecast FY #1 FY #2 FY #3
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Our annual marketing budget is 100,000. Sales are estimated to achieve gross revenues of , Our marketing
expense is structured to reflect the hotel strategy differentiation. Quarterly travel trade publications and
interim monthly press ads will communicate our message to key corporate clients in one of our most
significant target markets. Monthly Internet advertising expenses include banner ads, and strategic links
with car rental, airline and destination management companies' websites to drive business to the hotel.
Direct mail activity will support to build our targeted customer database, not only in terms of improving
the quality of the data but also on increasing the size of the database with prospective customer
information. Public relations expenses cover PR events, participation at local functions and sponsorship
funds. Overall, the percentage of total revenue required to support the marketing expense could be
considered a moderate amount. We are expecting to adjust the percentage of marketing expense to sales
to reflect an increase to the level of 8-10% for subsequent years.
5.3 Proposed Action Plan and Timeline All figures will be monitored on an ongoing basis in relation to
projections versus actual figures, and the ongoing plan will be altered or manipulated as necessary in
order to react to and, wherever possible, anticipated external changes to the environment. Annual
Marketing Plan results will be evaluated as part of the agenda of the Sales Meeting programmed at the
end of the year where the structure of the plan for the upcoming year will also be established.
Actions Year 1
J F M A M J J A S O N D
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
The marketing director will lead the hotel public relations and marketing team of all advertising and public
relation related activities he/she will work closely with the member of team, especially the sale and finance
directors to implement and monitory the effectiveness of the marketing plan and evaluate the quarter results
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
42000 Finance
Total
Human
resource
General Manager
Director of Operations 1
Director of Finance 1
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Director of Business 1
Manager 1
Total 6
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
0% 4.% 4% %11
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
100,000 107,000
Salaries 112,350
130,000
Benefit 139,100 146,055
6,000
Insurance 6,000 6,000
1,200
Telephone 1,320 1,452
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
THE Haylu dabi & restaurant Statement of Projected Result of Operations For
each of the three years ending December 31, 2018.
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Operating expenses
THE Haylu Dhabi & restaurant Statement of Projected Result of Operations For
each of the three years ending December 31, 2018.
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Operating expenses
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Taxes (exoneration)
Federal Taxes(0%) 0 0 0
Total Taxes 0 0 0
Current assets
Marketable securities 0 0 0
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
LIABILITIES
Current liabilities:
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Purchases) Sales of
1,810,000 30,000 1,900,000
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
investments
Purchases of property, plant, and
equipment
Total Cash from investing activities 1,810,000 30,000 1,900,000
Assumptions :
Average monthly revenue 101,217
Average monthly Variable 25,785
cost
Estimated Monthly Fixed 45,750
Cost:
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
7.6.3 Debt and Liquidity Ratios Debt and Liquidity Ratios are very low. It is an indication of the required initial
capital funding required from the owners’ equity A negative working capital represents an area of concern. The
large amounts in the total current liabilities versus the total current assets suggest that the hotel will be under
pressure to cover its debts during the first years of operation. This situation should become under control by
significantly reducing the amount of the debt after the 5th year of operation
Activity
48.0 48.9 48.9
Ratios
AR Turnover
Collection Days 8 8 8
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
Debt
0.16 0.19 0.20
Ratios
Debt Ratio
Debt / Equity Ratio 0.19 0.23 0.25
Liquidity Ratios
Additional Ratios
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
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Name of the Owner________________________
BUSINESS PLAN FOR HOTEL AND RESTRONT OF __________
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Name of the Owner________________________