Tadu
Tadu
SERVICE PROJECT
OCTOBER, 2024
OLENCHITY
Business Proposal
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Business plan of Hotel and Restaurant service project profile
Area of operation Oromia region state,east shoa zone Boset ,woreda within
Olenchity around Adema ,woreda Fantale , Arsi Zone Merti
woreda ,amara region state, and national and nationality.
Bank finance---%800=1,050,000
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Phone. 0911078134
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increasing individual farmers’ income. Provide quality standard service to customers, to create job
opportunity for residents.
1.1 Mission and vision
The will be dedicated to provide its hotel and restaurant with the highest quality of service in a
luxury still modest environment. It will value the place in the community within it will operate and
will work to develop those relationships and to respect and protect the environment.
Tadu Shifara will continuously strive to create value for both owners and investors while honoring
the brand values and encouraging it staff to develop themselves in an environment of trust, loyalty,
caring, and team work\Our vision become best first choice local bay area and respect hotel and
restaurant-as measure by our customer by, Employers our shareholder and the community with
live in. the value include performance excellence ,we act like responsible owners, always seeking to
meet or exceed expectation. Teamwork, we act as a team,commited to each other and bound by
trust and loyalty, and excellent and product and service that wall build and maintain customer
loyalty business location that will assure high hotel and restraint visibility and a high flow of
customers. Proven management ability to successful run a similar business.
2.1 Description of business: Low scale hotel & restaurant (15-20 rooms), convenient located to
have direct access to the operation facilities. It will offer a luxury but modest relaxing environment
for not only international tourist but also for the local people looking for a nice place to spend the
weekends or short vacations (e.g. summer school vacations, carnival, etc.) Also, it is expected that
we will offer to our customer excellent facilities to host special events as seminars, weddings,
private parties, etc. Also, it will include a SPA Package for those tourists looking for a place to relax
and invest some money in theirs body treatment (e.g. facials, massage therapy, and others.)
Differentiating the type of business service offered, from that of the competition, will assist
not only in building the Hotel & Resort brand as a whole, but will attract frequent business
travelers, who requires a higher level of personal service and recognition.
2.2 Macro environment (industry changes): Total hotel Revenues generated to the hotel
industry represented about 10% which was about The external, environmental issues that affect
the Hotel are:
Political: a stable environment where little affects the ability of the hotel to generate revenue.
From The Wall Street Journal, Of Economic Freedom Report, Most sectors of economy are open to
foreign investment, although there are a few restrictions on "national interest" industries, retail
trade, and some services, and some professions require technical licenses. The International
Monetary Fund reports that residents and non-residents are permitted to hold foreign exchange
accounts; there are no restrictions or controls on payments, transactions, transfers, or repatriation
of profits; and non-residents may purchase real estate except within 125 kilometers of a national
addis ababa capital city of oromia region state. In our twon Olenchity work force for any business,
and specialized and technical workers may comprise no more than 5 percent of the total number of
employees in any business.” was created to establish special fiscal incentives for the construction,
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refurbishment and development of facilities having a minimum investment of ETB 300,000 within
the invetors. We are planning to consider the tax exoneration include in this law as part of the
business plan.
•Economic: Economic is expecting to improve this year to 1.5% as a result of the presidential
election process.
. Based on clarification in the methodology for calculating the income tax score, as well as the higher
level of government expenditure,by excessive bureaucracy in authorizing exploration, opposition
by indigenous groups, and slow implementation of a mining master plan." In addition, rigid labor
laws reduce labor mobility and inhibit hiring. Corruption is a continuing problem; according to the
U.S. Department of State, "Panamanian laws regarding corruption are generally weak, and
government enforcement bodies such as the Comptroller General and the Attorney General have
historically been ineffective in pursuing and prosecuting those accused of corruption." Companies
complain that corruption in Panama is a "nuisance" obstacle to doing business.
•Social: the trend towards cost effective business travel leads hotel guests to seek more value for
money, which is where our added value differentiation strategy comes into play.
•Technological: the installation of 'on-line' room reservations system will require the integration of
the hotel IT system with hotel web sites (e.g. Expedia.com) to manage a central reservation system.
This may require a high level of investment.
. 2.3 SWOT Analysis
The following analysis highlights the internal strengths and weaknesses of our organization and the
opportunities and threats facing the hotel in our external environment. We must work to improve
our areas of weakness. Organizational strengths must be leveraged in order to capitalize on
external opportunities as they arise, and contingency plans formulated in order to deal with threats
presented by the environment.
2.3.1 Strengths
The Hotel's strengths can be identified as follows:
Strategy: established differentiation strategy.
Structure: flat, decentralized structure.
Skills: diverse range of service skills within management and staff.
Style: strong, participative culture.
Staff: specialized and experienced staff well motivated and highly skilled. A well trained
team who are proud of their hotel and respect and promote the brand values.
Shared Values: clear and well communicated.
Brand Strength: brand values well represented engendering brand loyalty amongst
existing and new guests.
Reputation: promote a strong reputation within the local market and corporate and travel
trade markets for reliability, exemplary service and quality.
2.3.2 Weaknesses
The Hotel's weaknesses can be identified as:
Capital Investment: require approval of credit lines from local banking to properly fund the
initial capital investment to build the facilities.
Seasonal revenues: the flow of hotel cycle that occurs during spring-summer seasons
versus winter should be considered and manage.
Staff: seasonal turnover requires ongoing training and orientation of new staff.
2.3.3 Opportunities
The Hotel's opportunities can be seen as:
Market: returning growth after a period of slump (2017versus 2019)
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Competitors: no direct competition exists at present, in terms of the hotela and restaurant
Package and the convenient location chafe Donsa town (business property')
Suppliers & Staff: Supplies (materials) and Staff (Personnel) required to run the
facilities could be obtained from the local market
Guest Dependency: repeat corporate business based on personal service and quality, in a
small but luxurious environment.
2.3.4 Threats
Threats to the Hotel have been identified as:
Market Entry: potential for a competitive, global brand to enter the market with a similar
product.
Substitutes: fully furnished and serviced business apartments offering lower daily rates.
Economy: recovery from slight recession may take time.
2.4 Competition analysis
Although no direct competition exists, in terms of the _Package facilities, other 5(five) hotels and
serviced apartments do compete for the same corporate business sectors. Key competitors have
been identified as:
Alam hotel/:hotel, good new hotel sale meat and alcohol drinking Hotel’s
rate.approximately .3.5%
Shanan Geda =have bedroom and good hotel sale meat and alcohol drinking best hotel 6%
Marsi hotel good hotel sale meat and alcohol drinking, also have cafe of coffees and tae
Proximately10% take higher hotel older chefe
Walqixxee hotel, bedroom and good hotel sale meat and alcohol drinking
Othe hotel, hotel bedroom and good hotel sale meat and alcohol drinking35
Table 2.4: Growth and Share Analysis
Competition Price ($/unit) Growth Rate (%) Market Share (%)
Alam hotel 110.00 6% 15%
Shanan Geda hotel 90.00 4.5% 10%
Marsi hotel 90.00 3.5.0% 10.0%
Walqixxee hotel 105.00 6.0% 15.0%
Hotel's (Project) 105.00 5% 15%
Other 120 8% 35%
Average 91.67 5.5% 16.7%
Total 550.00 33.0% 100.0%
Target Market Analysis:- The Hotel is a 15-20 luxury guest rooms and specializing in servicing
and corporate clients. It serves the business community, and visiting business travelers, in the city
of Olenchity and, Boset woreda.. Key to our business success is the level of customer loyalty and
repeat business we will receive on an annual basis. We will offer our guests the most up-to-date
technical business facilities, both inside the rooms and within the hotel's conference facilities. Also,
we will offer excellent facilities for relaxation and body treatments. Our guests feel that they can
conduct their business from within a less austere atmosphere than can be experienced in our
competitive properties, where there is less personal recognition. They will appreciate being called
by name when they arrive, and having the staff remembers their specific requirements, time and
again. This is key in developing the relationship beyond an initial stay and evidences our added
value in relation to competitive properties in the vicinity.
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Table 3.0: Target Market Forecast
Market Geographic: Olenchity City is the capital of the city of Boset woreda, with a population of
20,000 Located in the in the Boset woreda has borders Adema woreda west , the also Arsi Zone
Marti nourth woreda, Amhara region Minjara Shankora south woreda and Fantale woreda east .
Market Demographics Total population is estimated around 70 seventy hunderd and it has a
density of 30 persons per square kilometer. Nearly 90% of the people live in the urban areas. The
country’s capital community is made up predominantly of households having two to four children,
either at home or away from home, with at least one parent/guardian having attended college.
Market Psychographics Olenchity have not tourist. The Boset woreda have production
acgriculte more productivity wheat and teff .Enterprises have been prospering for generations.
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There is also a strong sense of community and a high level of awareness as regards to caring for the
environment
Market Behaviors:-Businesses in the area choose to support one another wherever possible, be
remaining loyal to long standing relationships with customers and suppliers.
Credit cards are accepted in most hotels, restaurants and department stores. Most stores open from
9 a.m. to 6 p.m., Monday through Saturday. Some of them open on Sunday. Special Sales are
frequent throughout the year.
3.2 Market Needs Hotel will offer value and benefits to our clients, over and above the standard of
our facilities and affordable rates. We seek to provide our guests with an exemplary personal
service, and level of recognition that they have come to rely upon. We will provide our guest with a
luxurious, relaxing environment within which to conduct their business or vacations and that our
hotel customers would not be able to find at other more impersonal competitor hotel Our guests
need to know that they can develop a relationship with the hotel that will ensure efficiency, value
for their money and reliability in supplying them with the support they need, when they need it. We
will operate with a very strong sense of community, and we want to stay an integral part of that
community.
3.3 Market Trends:-Market trends can be categorized as follows: Corporate Travel Policies, Local
Business Trends, and Economic Cut Backs.
Corporate Travel Policies: As a result of various security issues, as regards traveling in both
domestic and international markets, there has been a significant drop in corporate guests
visiting the city. Although the level of corporate room business appears to be increasing
again, it has had a significant affect on last year's result and consequent projections for the
future.
Local Business Trends: There has been a period of low activity in the area of conferencing
and business catering with local companies electing to conduct meetings and seminars on
their own premises in order to cost cut. This is changing however as group bookings,
incoming visitors and day use of conference facilities is on the increase.
Economic Cut Backs: The city has not cancelled any major trade events over the last two
years. Exhibitions held at the halls had attendance figures much lower than expected. All
booked events for the upcoming 12 month period however; including the Miss Universe
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Pageant Show and other Fashion Exhibitions have pre-booked attendance figures online
with expectations and in some cases in excess of projections.
4.0 Objectives:-Our marketing strategy's objective is to communicate the unique set of products
and services that we will offer to our hotel’s guests. We attempt to direct the focus of our customers
to the issues of quality and value for the money as opposed to simply the bottom line costs
associated with their staying time in the hotel. Our marketing strategy will allow us to communicate
our brand values, develop close working relationships with our creditors, customers and suppliers
and to manage the needs of our guests in an effective manner. Continued differentiation and growth
are two goals we have set for ourselves. Growth will take place by targeting new areas of business
within both local and Ethiopian communities.
To share our strategic objectives with potential creditors in order to properly fund the
initial capital investment to build the facilities.
To communicate how loyalty amongst our guests will be developed by providing a positive
hotel experience to them.
To establish the hotel starts up revenues, profit and growth target goals within the given
time and budget action plan.
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their business is truly appreciated. In this section, we will review some important elements of our
marketing mix strategy to accomplish our goals.
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Corporate Deluxe 181,500 188,760 196,310
Our annual marketing budget is 100,000. Sales are estimated to achieve gross revenues of , Our
marketing expense is structured to reflect the hotel strategy differentiation. Quarterly travel trade
publications and interim monthly press ads will communicate our message to key corporate clients
in one of our most significant target markets. Monthly Internet advertising expenses include banner
ads, and strategic links with car rental, airline and destination management companies' websites to
drive business to the hotel. Direct mail activity will support to build our targeted customer
database, not only in terms of improving the quality of the data but also on increasing the size of the
database with prospective customer information. Public relations expenses cover PR events,
participation at local functions and sponsorship funds. Overall, the percentage of total revenue
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required to support the marketing expense could be considered a moderate amount. We are
expecting to adjust the percentage of marketing expense to sales to reflect an increase to the level
of 8-10% for subsequent years.
5.3 Proposed Action Plan and Timeline All figures will be monitored on an ongoing basis in
relation to projections versus actual figures, and the ongoing plan will be altered or manipulated as
necessary in order to react to and, wherever possible, anticipated external changes to the
environment. Annual Marketing Plan results will be evaluated as part of the agenda of the Sales
Meeting programmed at the end of the year where the structure of the plan for the upcoming year
will also be established.
Actions Year 1
J F M A M J J A S O N D
The marketing director will lead the hotel public relations and marketing team of all advertising and public
relation related activities he/she will work closely with the member of team, especially the sale and finance
directors to implement and monitory the effectiveness of the marketing plan and evaluate the quarter results
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Actions Budget Responsible department
42000 Finance
Total
Human
resource
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Darecte of Director of business
Dircter opirater
finance1
General Manager
Director of Operations 1
Director of Finance 1
Director of Business 1
Manager 1
Total 6
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Revenues Growth (%) 0% 4%
0% 4.% 4% %11
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7.3 Projected Operating Expenses
THE TADU SHIFARA HOTEL & RESTAURANT ANNUAL EXPENSE DETAIL
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Total Sales and Marketing 104200 111012 120008
100,000 107,000
Salaries 112,350
130,000
Benefit 139,100 146,055
6,000
Insurance 6,000 6,000
1,200
Telephone 1,320 1,452
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Inc/ Dec (%) vs previous year 0.0 7.0 5.0
THE Tadu Shifara Hotel & restaurant Statement of Projected Result of Operations For each of the
three years ending October 31, 2020.
Operating expenses
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7.4 Projected Financial Statements
THE Tadu Shifara Hotel & restaurant Statement of Projected Result of Operations For each of the three
years ending October 31, 2020.
Operating expenses
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Total Operating expenses 549,000 587,289 621,522
Taxes (exoneration)
Federal Taxes(0%) 0 0 0
Total Taxes 0 0 0
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Current assets
Marketable securities 0 0 0
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Net Property, plant and equipment 1,629,000 1,564,000 1,496,000
LIABILITIES
Current liabilities:
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Changes in operating assets
and
liabilities
Accounts receivable 25,304 1,012 26,357
Purchases) Sales of
1,810,000 30,000 1,900,000
investments
Purchases of property, plant, and
equipment
Total Cash from investing activities 1,810,000 30,000 1,900,000
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Cash and equivalents, beginning 0 144,285 $ 514,053
Assumptions :
Average monthly revenue 101,217
Average monthly Variable 25,785
cost
Estimated Monthly Fixed 45,750
Cost:
Total Cost (Fixed + 71,535
Variable) =
Monthly sales Break Even 71,535
=
7.6 Proposed Business Ratios
7.6.1 Profitability Ratios:
Gross Margin and Net Profit Margin indicate that the hotel will generate profit from year #1. Percentages of
gross and net margin (related to gross revenue) are in line with the local industry. Return on assets (ROI) and
Return on Equity (ROE) indicate that significant earnings will be generated from the investments in assets
and a result an efficient usage of the owners’ equity is expected.
7.6.2 Activity Ratios:
AR and AP Turnover suggest a good management of the balance sheet plus the Inventory Turnover that also
indicates an excellent rotation of the inventory. Collection days (only 8) represent a business risk in the
balance sheet since most of the credit card service providers will require more than 30 days to pay back.
Potential increase in the AR could generate some pressure in the cash flow.k
7.6.3 Debt and Liquidity Ratios Debt and Liquidity Ratios are very low. It is an indication of the
required initial capital funding required from the owners’ equity A negative working capital represents an
area of concern. The large amounts in the total current liabilities versus the total current assets suggest that
the hotel will be under pressure to cover its debts during the first years of operation. This situation should
become under control by significantly reducing the amount of the debt after the 5th year of operation
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Gross Margin 75% 76% 77%
Activity
48.0 48.9 48.9
Ratios
AR Turnover
Collection Days 8 8 8
Debt
0.16 0.19 0.20
Ratios
Debt Ratio
Debt / Equity Ratio 0.19 0.23 0.25
Liquidity Ratios
Additional Ratios
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Asset Turnover 0.72 0.76 0.82
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