Cottoncandymanual
Cottoncandymanual
Section Page
1 Machine Description 4
2 Specification 6
3 Installation 7
5 Loading Supplies 9
6 Cleaning 10
7 Preventative Maintenance 11
8 Test Procedures 12
11 Troubleshooting 16
12 Mechanical Adjustments 35
13 Fig 1 – 19 38
15 Wiring Diagrams. 60
Page | 3
1(a)
MACHINE DESCRIPTION
Cotton Candy is made by melting sugar using an electrically heated element which is rotating at high speed. The
melted sugar is forced through a floss ring by centrifugal force forming very fine strands of sugar floss (also known
as Cotton Candy). The floss is then collected on a stick rotating in the floss stream.
The entire mechanics are contained within a steel cabinet mounted on lockable wheels. The front door is hinged on
the right-hand side to allow the operator to clean and re-stock the paper sticks while being secured with three
individual locks on the left-hand side. The rear door also opens to allow access to the back portion of the machine
where the sugar hopper, control P.C.B. volume control and spin speed control are located.
The customer will insert money into a MEI 2700 bill acceptor using $1 OR $5. There is also the option of the MEI
2700 with a built in recycler which has the facility of accepting $1, $5, $10 and $20 and giving change to the
customer in $1 bills. Coins may also be inserted using a coin mechanism located below the bill acceptor. When the
proper amount of money equals vending price, the start button will commence flashing and indicate the machine is
ready to operate. Meanwhile, the display mounted on the outside will indicate the status of the machine and
instructions for its use.
When the start button is pressed, the following activities will begin…
A) The floss spin head starts to rotate, eventually building up to between 5000 - 6000 RPM.
B) The collection bowl (see fig 2 item 7) rotates counter clockwise in a circular motion.
The heater element is turned on.
C) The gripper head is rotated into a horizontal position allowing a stick to slide into it from the hopper. See
Fig 7. This stick is moistened along its length by approximately two drops of water dripping from a nozzle
located directly above the stick while being fed into the gripper head.
The stick rotates into a vertical position, secured by a small electrically operated D.C. solenoid (fig 7 item 1)
mounted on the gripper head. The flap doors (fig 6) first open upwards and the stick is then lowered into the bowl.
As it descends, the gripper mechanism is activated and holds the stick firmly, the DC solenoid is deactivated and the
gripper head begins to slowly rotate.
At this time, a precisely-measured amount of sugar (approx 25 grams), sufficient to make an individual serving of
Cotton Candy, is fed to the spinning floss head which is now pre-heated.
Cotton Candy (in the form of Floss) begins forming in the food grade plastic collection bowl (fig 2 item 7).
The moistened stick rotates, allowing a stream of hot Cotton Candy to attach to it. The cotton candy is then wound
around the stick forming a cone or cylinder of floss.
After approx. 60 seconds of operation, the motors and heating elements are shut down and the stick now containing
the Cotton Candy is raised up from the bowl into the vend chamber (fig 2 item 5). When raised to a sufficient
height, the flaps close downward and form a flat serving surface in the vend chamber which now covers the bowl
from view. At this time, the gripper head opens and the Cotton Candy is released into the vend chamber for
collection by the customer.
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1(b)
The customer is now able to open the Vend Door as the interlock solenoid (fig 4 item 3) is now de-activated. The
customer slides the vend door slides upwards and reaches into the vend chamber to get their Cotton Candy. When
the door is released, it again closes into a locked position after 3 seconds.
Information regarding number of credits, price per vend, etc is shown on the front door display when the machine
has completed one cycle.
All the power devices operate on 120 AC Voltage, which is enabled via a heavy duty relay only after the start button
is activated and is disabled when either front or rear door is open.
The system is controlled and sequenced by a custom micro processor unit (fig 14 item6) and housed in a ventilated
compartment.
In the event that the machine fails to complete a task, it will “Time Out” and the complete system will shut down. It
can only be restarted by a system reset. A diagnosis of the problem will be shown on the front door display.
NO attempt should be made to restart the machine until the cause has been investigated and corrected by an
Authorized Service Technician.
NOTE:
To protect the vend door solenoid coil, the vend door “Times Out” after 25 seconds if it has not been opened and
closed during this time. The door cannot be opened by hand. The locking bolt may be opened manually by inserting
a paperclip or pin into a small hole (approx 1.5mm) to be found on the front door. See photo below.
Page | 5
2
SPECIFICATION
DIMENSIONS
Page | 6
3
INSTALLATION PROCEDURE
WARNING
Access to the electrical and internal components as described in this manual should only be
undertaken by a qualified service technician with proper training.
PLACING ON LOCATION
3.1 Make certain all parts and connections are secure.
3.2 Machine must be located on a level and stable flooring. Avoid locations with extreme dust.
3.3 This machine is designed for indoor use. If used outdoors it should be fitted with a customized canopy and
power supplied via a protected electrical outlet. The machine should be taken indoors or covered with an
insulated wrap at night to prevent condensation on internal metal surfaces.
3.4 The machine may be secured in place by locking the brakes on the rear wheels and/or by using a chain
attached to a permanent structure.
ELECTRICAL SUPPLY
THIS MACHINE MUST BE GROUNDED
If used outdoors, the electrical supply MUST come from a GFI PROTECTION OUTLET.
This machine must be connected to the outlet using an approved plug protected by a fuse not exceeding 13 amps.
If this machine does not have a suitable plug for your outlet, the plug should be removed and replaced with an
appropriate one.
Page | 7
4 SET UP & PREPARATION
4.2 Cut and remove cable ties securing the vend arm. Remove the spin head shipping bolts using the 6mm allen
wrench supplied (see photo below) and retain for future reuse in transporting unit. Remove the tape
securing the stick and sugar hopper lids.
4.3 Ensure there is no debris or foreign object inside the cabinet, especially near the spin head. It is
recommended that you vacuum the inside of the spin head and the cabinet to be certain.
4.4 Remove the bowl cover and the bowl, wash both with hot water. Dry thoroughly before replacing.
4.5 The stainless steel surfaces should also be cleaned using hot water and dried thoroughly.
4.6 Re-assemble the bowl, ensuring both pegs under bowl base fit securely into slots in the turntable.
4.8 Open the electronics compartment; ensure the logic P.C.B. is pushed securely into the edge connector.
Locate volume output level of the sound amplifier at rear area of electronics compartment and adjust to
required volume (see section 8.12 on the sound test) and close the compartment cover.
4.9 Ensure that there is no restriction or obstructions to the free movement of the robotic arms, both horizontal
and vertical.
4.10 Attach the machine connector to the power source and switch on, while standing back from unit.
4.11 The machine will initialize and return all actuators to their normal start position; the front door display
reads “FRONT DOOR OPEN”.
HINT -To enable motors which are not “at-home position”. To reset, turn on service key switch (Fig 1 item 2)
with door open. (Please note this will activate the electrical circuits within the machine and caution will
have to be observed as components may begin to move and can cause injury).
- Should more than one actuator be off the home position, it may be necessary to reset manually by raising
the vend arm manually using the motor shaft (Fig 12 item 10). For example, if the flap doors are open.
- The vend door solenoid “times out” if a finished product is not removed from the vend chamber in 25
seconds. To open the vending door and temporarily release the solenoid, insert a paperclip or a pin in the
small hole located on the front door decal. See photo on page 5.
Page | 8
5
LOADING SUPPLIES
- GRANULATED SUGAR
- CLEAN WATER
*Please familiarize yourself with the location of the relevant containers by referring to FIG. 1 & 2*
5.1 Locate and fill the water container with clean water by unscrewing top. Reattach by depressing the metal
catch on the pipe fitting and pushing the container until it latches into place.
5.2 Push and hold the pump priming switch (Fig 12 item7) until water starts dripping, and then count 50 drips it
should drip at a rate of 1 drip per second. During operation, an average of 2 drops will wet the stick.
5.3 Add a supply of paper sticks to the stick hopper, stacking horizontally and ensuring all are lying flat and
straight. Maximum capacity of hopper is 1,200 sticks. (Use disposable gloves when handling the sticks).
5.4 Fill the sugar hopper with approx. 22 lbs. of sugar (enough for 400 vends). Make certain that the sugar
remains completely dry and free from lumps. Sugar will dispense more evenly when the hopper level is
maintained at a proper level and quality. Do not transport the machine with sugar in the hopper.
5.6 Close and lock front and rear doors. The machine is now ready for use. A moving “ATTRACT MODE”
will now appear on the front door display.
5.8 A number of flavors and colors may be added to the sugar before loading the hopper. It is recommended to
mix any additives thoroughly with the sugar in a separate container prior to filling the hopper and not
exceed the recommended quantity or proportions.
Regular granular sugar purchased from supermarkets can be used in the operation of this
machine.
Powdered or caster sugar should not be used in this machine.
Page | 9
6.1 CLEANING
Cleaning the Cotton Candy Bowl
Weekly
Before any cleaning is carried out insure the machine is switched off at the mains.
Unlock the front door, Undo the 3 black thumb screws that hold the bowl lid in place, lift the central sugar
feed tube and remove the bowl lid.
With the central sugar feed tube still held up remove the white plastic cotton candy bowl.
The cover plate and bowl need to be washed using hot water, rinsed, sanitized, and completely dried using
paper towel to remove any excess water.
Replace the bowl first by lifting the central sugar feed tube and ensuring that the 2 lugs on the bottom of the
bowl are fitting into the relevant holes on the plate which the bowl sits.
With the central sugar feed tube still lifted now replace the cover tray on top of the bowl and replace the 3
black thumb screws, ensuring the sugar tube is lowered so it sits just inside the main spin head.
Fill the sugar container as required using sugar from the stock supplied and replace lid.
Use only hot water to wash the shelf to remove the build up of sugar, then wipe dry with paper towel to
bring back the shine.
Wash and polish the glass panels inside and out on the front door, again drying using paper towel.
Close the door and re lock. Inspect the external casing of the machine and wipe clean as necessary.
6.3 It is also very important to clean the extraction fan in the rear door. Open the back door and brush off any
surplus sugar with a stiff brush, then wipe with a slightly damp cloth (not dripping wet).
6.4 Cleaning the gripper head is essential to ensure sticks are gripped tightly when making cotton candy and
released properly when finished. Use a dry bottle brush only (NOT WET CLOTH) to clean the gripper
head periodically. Examine the gripper head and the pusher thoroughly for any deposits of sugar and
remove by brushing. It is important that moisture be kept away from these moving parts or syrup could
form and impair operation. Dry off thoroughly with cloth when clean.
6.5 Need for cleaning is dependent on the level of use. The quality of the product is reduced if there is
a buildup of deposits on the bowl and crystallization has occurred.
Page | 10
7.0 Preventative Maintenance.
In addition to cleaning, the following steps should be carried out and corrective action taken where necessary.
Weekly
Operate the water pump prime switch to bleed the system and check the operation of the pump.
Ensure that the paper sticks in the stick hopper are loaded correctly, and remove any bent sticks to reduce
the possibility of stick feed problems.
Press the service button, close the front door and make a cotton candy.
Quarterly
Remove the carbon brushes (fig 18a item 4) and check for wear. Replace if required.
Remove the inspection cover (Fig 17a item 3) and clean the brass rings with fine abrasive paper (typically
800 grade) and clean with a solvent.
Perform a spin head clean to remove any build up of sugar in the spin head. Visually inspect the floss band
(Fig 17a item 2) for damage or wear.
Remove the sugar hopper and empty the contents into a clean container. Rotate the sugar coupling by hand
(counter clockwise) and check that the mechanism rotates freely. Refill with sugar and refit.
Brush clean the top and bottom air vents on the rear door.
Check the stick holding tension (Section 12) and adjust if required. Also check that the stick drops under its
own weight when released.
Check power cord for damage. Avoid using long extension cords.
Check the exterior of the machine cosmetically. Replace damaged graphics, labels, or windows.
Page | 11
8(a) TEST PROCEDURES
8.0 ONLY authorized, qualified and properly trained personnel should carry out these test procedures. These
have been designed to check adjustments as well as individual machine functions, then properly correct as
needed.
THE FOLLOWING TEST PROCEDURES CAN ONLY BE PERFORMED WITH THE FRONT DOOR
UNLOCKED & OPEN AND THE SERVICE KEY INSERTED INTO THE KEY SWITCH
LOCATED ON THE FRONT EDGE OF THE EQUIPMENT SHELF AND THE KEY TURNED IN
THE “ON” POSITION (TURNED TO THE RIGHT)
LED Display
Three push buttons are used in tests, located on front panel inside machine and designated 1, 2 & 3 from
right to left. The action corresponding to each test is displayed on the “Front Door Display” while the LED
display on the control panel indicates the “Test Number”.
A reminder label of the test numbers and their description can be found inside the front door.
This test checks the “gripper head” is in the correct position, to receive the stick, i.e. it should be horizontal.
An emerging stick should be centered in the gripper head. Its alignment may be checked by pushing a stick
through the head from the left hand side and ensuring it lines up with stick emerging from the “stick
hopper”. Adjustment should be made using the stop adjustment nuts on the actuating lever. If this doesn’t
give the required adjustment, adjustment of proximity detector A (Fig 5) or the top mechanical stop may be
necessary. (See section 12)
A stick is pushed from the hopper into the gripper head. The stick should be centered in the gripper head
entry funnel opening.
The gripper head is mechanically activated at the bottom of the stroke by a SWINGING DETENT ARM
and the stick will be held firmly. Listen for the detent arm clicking positively into place otherwise the stick
will drop when the vend arm commences to rise in test 4. The solenoid now releases and the stick
commences to rotate about its axis. Check grip by holding the stick during rotation between finger and
thumb.
Page | 12
After pausing momentarily to permit the flaps to close
The stick should release under its own weight, indicating friction free operation of the collet in the vertical
position.
TEST - “FLAPS ON BOTTOM OF THE VEND CHAMBER OPEN AND CLOSE ALTERNATLY
ON EACH PUSH OF BUTTON 2”
This feeds sugar into the spin head via the sugar feed tube. The sugar should be collected by placing a
container under the end of the tube. Check sugar for quantity which should be 25 grams.
The spin motor rotates in an anti clockwise direction picking up speed over 15-20 seconds until it stabilizes.
A normal reading on the door display would be 5500 (± 300) RPM. The speed control adjuster is located
on the rear of the spin motor housing (fig 3a item 4). To increase the speed turn the adjuster counter
clockwise (CCW). The spin motor will “time out” after 30 seconds. To restart the test, press button 2.
Insert $1 or $5 the front door display gives the value of the first note accepted.
Continue to push 2 to select different tracks from the library including speech. Set the volume level if
necessary using the volume control on the main PCB.
8.13 PUSH BUTTON 1 - Display reads C, PUSH BUTTON 2 to CLEAR STORED FAULTS and
REPORT “FAULT CLEARED & MACHINE SATISFACTORY “ to the Telemetry System
8.14 PUSH BUTTON 1 – Display reads D, PUSH BUTTON 2 to read the number of vends remaining until
stick re-order.
8.15 PUSH BUTTON 1 – Display reads E. PUSH BUTTON 2 to exit test mode.
Page | 13
9 BOOKKEEPING FEATURES
*WITH FRONT DOOR OPEN*
1. ONS - NUMBER OF TIMES THE MACHINE HAS BEEN SWITCHED OFF AND
ON.
If the machine is fitted with a recycler the value of bills in the stacker will equal the ST
NOTE reading minus the CASHBACK reading provided that the recycler is full of change
at the start and end of the day. The recycler holds a maximum of $30 in $1 bills. Any $1
bills inserted after the recycler is full will be diverted to the stacker.
The machine also has a “hard meter” which cannot be reset. This is visible through a slot
in the bottom left of the electronic compartment cover. This will show the total number of
vends completed by the machine during its lifetime.
Page | 14
10
VEND PRICE ADJUSTMENT
These are programmed in the software and are selected using the Dip switches. (Fig 12 item 4)
No change is given. The “start lamp” commences flashing when sufficient money is inserted each time.
0 - OFF
1 - ON
VEND PRICE 1 2 3 4 5 6 7 8
$1 0 0 0 0 0 0 0 0
$1.50 1 0 0 0 0 0 0 0
$2 0 1 0 0 0 0 0 0
$2.50 1 1 0 0 0 0 0 0
$3 0 0 1 0 0 0 0 0
$4 1 0 1 0 0 0 0 0
$5 0 1 1 0 0 0 0 0
$6 1 1 1 0 0 0 0 0
0 0 0 0 I 0 0 0
FREE PLAY 0 0 0 1 0 0 0 0
ATTRACT MUSIC OFF 0 0 0 0 0 1 0 0
HIGH AMBIENT 0 0 0 0 0 0 1 0
TEMPERATURE
TEXT LANGUAGE 0 0 0 0 0 0 0 1
Page | 15
11
TROUBLESHOOTING
Before carrying out the repair procedures listed below it is good practice to carry out a visual inspection of all
the components. Then check the fuses located in the rear of the machine and the fuses located inside the PCB
housing.
Listed are the fault codes that are displayed on the front panel if the machine faults.
If an alternate language is selected using switch 8 the errors are given a number.
When there is no magnet near the end of the proximity detector there should be no continuity
through the switch (no circuit).
When the magnet is approximately 5mm from the end of the proximity detector, it activates the
contact inside the proximity detector and permits continuity through the detector. (Less that 1
ohm measured with an ohm meter).
Page | 16
11(a)
Is the vend door closed Check door isn’t Check door Check door
correctly sticking or fouling close rubber isn’t broken
is located
Page | 17
11(b)
Page | 18
11(c)
Page | 19
11(d)
Does vend
arm move
Yes
Check top proximity No
detector A and Carry out test 6
wiring. (see fig 5) Does bowl rotate?
Check adjustment of
mechanical stop
Yes
Check
proximity
detector A is No
not S/C Check 120v 15amp fuse
Check vend
arm motor &
wiring
Test and
replace T4 or
main PCB
Page | 20
11(e)
Does vend
arm move
Yes
Check proximity No
detector B and Carry out test 6
wiring. Does bowl rotate?
Replace Sensor ok
failed sensor Replace PCB
Yes
Check
proximity
detector B is No
not S/C Check 120v 15amp fuse
Check vend
arm motor &
wiring
Test and
replace T4 or
main PCB
Page | 21
11(f)
Does the
vend arm
move?
Yes No
Check proximity Carry out test 6
sensor C and wiring Does the bowl rotate?
Test and
replace T3 or
main PCB
Page | 22
11(g)
YES NO NO YES
Check the spin motor Rotate the spin head by Replace spin Carry out test 6.
speed sensor and wiring. hand. Does it rotate freely? motor Does the bowl rotate?
(See Fig 17 b)
NO
Replace spin NO YES
motor Check 120v 15amp fuse Disconnect speed controller and fit
jumper between red and pink wires.
(See Fig 17b item 9)
Does the spin head rotate?
NO. YES
Measure the resistance Adjust or
between pins2&3 of replace speed
black 3 way connector. controller
Is resistance greater
than 20 ohms with link
fitted?
NO YES
Check wiring of spin Check T8 or
motor assembly and replace main
wiring to motor PCB
brushes. (inside black
end cap)
Page | 23
11(h)
Are the Flap Clean hinges with warm Check that vend Check flap Replace
hinges water and dry chamber is not actuation rod flap drive
sticking or thoroughly. Ensure free cracked where nuts are tight motor.
not opening movement hinges are fitted and not binding
smoothly.
NO.
Check wiring
and soldering or
replace flap
Do the flaps Check that Check resistance of drive motor.
not move? 24Vdc is motor at 2 way
present at connector on front
pink wire on door. Is resistance
motor. approx 35 ohms? YES
Check T15 or
replace main
PCB
Page | 24
11(i)
Flap close error
Are the Flap Clean hinges with warm Check that vend Check flap Replace
hinges water and dry chamber is not actuation rod flap drive
sticking or thoroughly. Ensure free cracked where nuts are tight motor.
not opening movement hinges are fitted and not binding
smoothly.
NO.
Check wiring
and soldering or
replace flap
Do the flaps Check that Check resistance of drive motor.
not move? 24Vdc is motor at 2 way
present at connector on front
pink wire on door. Is resistance
motor. approx 35 ohms? YES
Check T15 or
replace main
PCB
Page | 25
11(j)
Check connection to
comms (LED display)
PCB or change comms
PCB. (Fig 13 item 2)
Page | 26
11 (k)
NO POWER TO THE MACHINE
Check fuse at
mains inlet.
Below ON/OFF
switch.
Remove
transformer cover
and check surge
protector SG64.
(Fig 3b)
Page | 27
11(l)
Small Product
Is the Sugar feed Remove sugar hopper, check for lumps in sugar. Turn the coupling
mechanism by hand to check operation.
jammed? If the machine has been moved with sugar in the hopper remove the
sugar from the hopper and refill as the sugar will be compacted.
Are the Carbon brushes Check and replace carbon brushes if required, check slip rings, clean
worn? and replace if deeply grooved.
Bowl not rotating Check bowl drive belt not broken or loose, check
drive motor wiring and motor. Repair as required
Check T6 or replace main PCB.
Spin head speed too fast Adjust spin head speed to 5500 +/- 300 rpm by
using test 9 and adjusting speed controller
Page | 29
11 (n)
Floss Forming Around Spin Head
Bowl incorrectly Locate correctly. Ensure bowl drive pegs are located in
located turntable holes
Spin head speed too Adjust spin head speed to 5500 +/- 300rpm by
slow using test 9 and adjusting speed controller
Page | 30
11 (o)
Stick Not Feeding into Gripper Head
.
Is the Stick not Check stick is in bottom of hopper (if not check
dispensing properly operation of stick agitator mechanism) Check for
from hopper? bent stick in bottom of hopper, remove as required
Does stick feed Put gripper head into load position (test 0) feed stick from left hand side. If
freely through stick is tight going through gripper head clean collet then if not free open
Collet? up collet splines carefully. Check stick solenoid is releasing fully.
Page | 31
11(p)
Gripper Head Not Retuning To Vertical Position Following Stick Feed
Is the gripper Clean pivot and gripper with warm water and
head pivot dry thoroughly.
sticking?
Is the stick See “stick not feeding into gripper head” procedure
inserted into
gripper head
completely?
Is the Collet Lubricate sparingly Check actuating Check collet (see Fig 9B)
actuating actuating mechanism return for rough edges – de-burr
mechanism mechanism Check spring and replace if or replace gripper head.
not releasing free operation of required
correctly? actuating plunger in
bearing
Page | 32
11 (q)
Dropping Sticks
Is it dropping sticks on Check wiring (connector block Check solenoid wiring for
the way down? at vend arm) to stick solenoid breaks at pivot head (use test 2).
Repair wiring or replace
solenoid. Check T16 or replace
main PCB.
Is it dropping sticks at Stick grip tension insufficient. Check vend arm is moving down
the bottom or on the Adjust tension. far enough to engage stick grip
way up. mechanism. Adjust proximity
sensor C to ensure vend arm just
makes contact with bottom
mechanical stop.
Page | 33
11 (r)
Burning smell or excessive Smoking
Is the Spin head speed Adjust spin head speed to 5500 +/- 300 RPM
correct? by using test 9 and adjusting speed controller
Page | 34
12
MECHANICAL ADJUSTMENTS
The up & down movement of the central apparatus which collects and feeds the ‘paper stick’ is controlled by an
induction motor driving a chain. The direction of motor rotation is reversed by application of the drive voltage to
alternate ends of the motor winding; i.e. the application of the drive voltage to one end drives the motor up whereas
application to the other end drives the motor down.
The motor is stopped precisely by the joint action of removing the drive voltage the vend arm coming to rest against
the mechanical stops.
For manual movement of the vend arm rotate the vend arm motor shaft by hand.
PROXIMITY DETECTORS
The signals indicating the stop positions for the gripper head are provided by the proximity detectors marked A, B,
& C on Fig 5 . These are activated by a magnet. These are factory set and normally require no adjustment.
There are three important positions for the gripper head to reach, which require periodic checking to ensure trouble
free operation: these can be checked and readjusted by using the test procedures in section 8A
CHAIN ADJUSTMENT
The chain can stretch with repeated use and could eventually cause improper alignment, particularly at the point of
stick feed and swinging arm engagement.
Ideally the chain should have about 10mm of flex when pressed inwards in the center.
To tighten: loosen the 6 screws,3 on either side of the top of the central column (fig 7) with an Allen Wrench, then
turn the 2 top screws (10mm hex) on either side of the chain in a clockwise direction an equal amount.
Tighten the 6 screws (3 each side) once again with an Allen Wrench. DO NOT OVER TIGHTEN THE CHAIN.
Remove the LED panel from the front of the vend arm by removing the 2 screws and disconnecting the wiring
connector.
Feed 60mm of the stick into the gripper head from underneath.
Operate the locking mechanism by gently pushing down by hand until it engages.
The stick should be held firm enough so it requires a gentle pull the remove it from the gripper head.
Page | 35
NB. The gripper head tension needs to be sufficient to hold the stick firmly whilst making the cotton candy, and to
lift the cotton candy from the bowl even if it contacts the vend chamber on the way up.
On the reverse ensure that the tension is not too great, this can be checked by looking at the paper stick where it is
held by the gripper head. No marks or tears should be left on the stick.
To lessen the gripper head tension, loosen lock nut and set screw (fig10a). Screw in adjusting wheel (fig 10a item 4)
counter clockwise (looking from the top) a quarter of a turn and re check tension. Repeat this operation until the
tension is correct. Tighten set screw and lock nut.
To tighten gripper head tension, loosen lock nut and set screw. Screw out adjusting wheel clockwise (looking from
the top) a quarter of a turn and re check tension. Repeat this operation until the tension is correct. Tighten set screw
and lock nut.
The stick should drop out of the gripper head under its own weight when the engage arm fig10a item 2 is released
and there should be no evidence of the stick being marked by the gripper head.
Ensure the top mechanical stop is backed off sufficiently to allow the following steps.
1 - Move the vend arm upwards by hand, using the protruding motor shaft, (fig 12 item 9) until the gripper head has
moved through 90deg and the middle of the gripper head is aligned with the stick exit point of the hopper.
2- Ensure the pivot rod (fig 7 item 3) is long enough to compress the spring loaded plunger by 1-3mm pushing the
gripper head against the pivot arm stop.
3-Insert cotton candy stick from the left hand side of the gripper head.
4- The stick should slide perfectly from the gripper head to the stick hopper with no resistance or binding.
The stick should be horizontal and level with the aluminum bar in the stick hopper.
Adjustments
The pivot rod may be lengthened or shortened using the adjuster, see fig 7 item 4.
Use the gripper head angle adjusting screw to align the gripper head horizontally fig 9 item 3.
The stick hopper can be moved backwards and forwards by loosening the 4 retaining screws underneath the shelf, to
achieve the required alignment. The 2 rear screws are accessed through holes in the lower cover.
Pull the stick out from the left hand side of the gripper head and check that it is aligned in the middle of the slot cut
out in the shelf to allow the stick to pass through.
Tighten gripper head angle lock nut and stick hopper retaining screws.
Adjust the top mechanical stop until it contacts with the hexagon bolt head in the top of the vend arm assembly.
Tighten the lock nut. See fig 11.
Setting the lower vend arm position (see fig 10a and 10b)
Enter test 3 - The gripper head takes up a vertical position and moves downwards until stopping at a point within the
bowl for the floss pick up. The bottom of assembly should now be ideally between 10mm from the shelf and the
stick grip mechanism should be engaged. It is important that the engage arm is in the locked (engaged) position
otherwise the stick will be dropped when the gripper head is withdrawn from the bowl.
Page | 36
Adjustments
1 - Move the vend arm by hand to approximately half way through its downwards travel.
2 - Cut a stick 80mm long, wrap 2 times around with masking tape around one end and insert into the Gripper head
60mm from the right hand side, and tape last. (This device stays in the gripper head for the remainder of the set up
procedure, and is to stop the gripper head from distorting when being operated whilst setting the lower stop).
3 - Move the vend arm down by hand until the lower mechanical stop comes into contact with the shelf At this point
there should be a 10mm gap between the vend arm retaining block (fig 10b item 5) and the shelf. The lower
mechanical stop is a hexagon screw with a locknut. This should be preset to 10mm and should not require
adjustment.
4 -With the vend arm in this position adjust the engage arm adjuster (Fig 11b ) by loosening the M8 locknut (13mm
wrench), and turning the adjuster from underneath the shelf (screw driver slot), until the engage arm detent just
moves to the locked position. Turn the height adjuster one more turn clockwise (looking from underneath) from this
position and then tighten the locknut. Check from the front that there is 1 to 2mm gap between the engage arm
detent (Fig 10a item 1) and the engage arm (Fig 10a item 2).
NB. When stick is held by locking mechanism and turning it should be possible to apply gentle pressure with your
thumb and finger to the stick and the stick to continue to rotate and start to slow the rotating motor down but not
stalling it)
NB A rough guide of this position is the centerline of the stick solenoid is just below the top face of the shelf or the
centerline of the engage arm detent bearing is 4mm below the centerline of the detent strike stud.
2 - Adjust the detent strike stud (Fig 8 item 1), held by M6 nut (10mm wrench), as far to left as possible but still
releasing the engage arm in the home position.
3 - Check for a 1 to 2mm gap between the pivot rod and the spring loaded plunger. Adjust the length of the pivot rod
if required.
2 - Move the proximity detector A upwards in small increments, operating the vend arm between each movement to
the load position (test 0), until the vend arm stops electrically just as the hexagon bolt head comes into contact with
the top mechanical stop.
NB The motor should not drive the vend arm hard into the top stop but it should come rest against the stop each
time.
4 - Carry out the same procedure to adjust the lower proximity sensor C.
Page | 37
13. Fig 1. Front View.
Door open, bowl and bowl lid removed.
24 V lamps (5)
Page | 38
Fig 2. Rear View.
Door open, electronic enclosure lid removed.
Bowl (7)
Page | 39
Fig 3a. Rear lower view.
Spin speed
Main switch and adjustment knob (4)
fuse. (2)
24 V lighting
Controller (7)
12 Vac
Mains inlet filter. (6) transformer. (8)
120v models only.
Page | 40
Fig 4. Inside front door.
Flap door
actuator arms (2)
Vend door
Solenoid (3)
BV50 Bill
acceptor (4)
BV50 security
cover (6)
Vend door
proximity detector
and magnet. (7)
Page | 41
Fig 5. Vend assembly.
Page | 42
Vend Arm Pause Detector
Machines built after November 2010 will have an additional detector fitted to the vend assembly.
This is to allow for accurate adjustment of the “pause” position. This is when the vend arm stops
momentarily to allow the flap doors to close before continuing to the home position
Fig5a.
Proximity Detector A
Proximity Detector B
HOME POSITION
Fig 6.
Middle of stick
solenoid in line with
shelf
Stick pusher
all the way to the right
Flaps closed
Page | 43
STICK FEED POSITION
Fig 7
Gap of 1 to 2mm
between stick and water
nozzle
Page | 44
Fig 8. Vend arm mechanism. Home Position
(covers removed)
Engage Arm
Detent (2)
Page | 45
Gripper head angle adjusting screw
Fig 9a
Gripper head.
Fig 9b.
Collet. (6)
Page | 46
Lower Position
Fig 10a.
Tension adjustment
setscrew and locknut (3)
Fig 10b
Fig 11b
Page | 48
Fig12.
Service button
(free vend) (8)
Page | 49
Fig 13.
VEND MOTOR REAR
Dongle (6)
Page | 50
Fig 14
ELECTRONIC ASSEMBLY REAR
5 Volt PCB (1) 5V, 12V and 24 V Fuses (2) DC power supply (3)
Telemetry cable (4) Flash memory card (5) Main P C B (6) Ribbon cable Volume control (8)
connection to
comms PCB. (7)
Page | 51
Fig 15.
STICK HOPPER FRONT
Stick agitator
flippers (1)
If the stick pusher drive peg comes out of the channel it can be re-located without removing the
stick hopper. See Fig below. Check for any binding or obstruction in the drive mechanism. The
usual reason for the pusher to be out of location is after much use the drive chain will possibly
stretch and require re-tensioning. To do this loosen drive chain idler gear lock nut, loosen off the
adjuster lock nut screw in the adjuster ½ a turn, retighten and check chain tension. It is important
NOT to over tighten chain tension. Ideally there should be a small amount of slack in the chain
approx 5mm deflection at the centre.
Page | 52
Fig 16a STICK HOPPER
Viewed from underneath in the home position
Stick level
Sensor (opto) (4)
Chain idler
gear (1) Stick pusher
drive peg (6)
Stick level
detector wiring
connector
Stick pusher
drive peg
Stick pusher
Magnet (9)
Page | 53
Spin assembly.
Fig 17a
Fig 17b
Connection to spin
speed controller (9)
Page | 54
Fig 18a Spin head removed.
Components shown in order of removal.
Brushes (4)
Spacer (7)
Page | 55
Hall Effect Spin Speed Sensor.
In the latest version of spin motor assembly the optical speed sensor is replaced with a
magnetic sensor as shown in Fig 18c below. The detector is activated by a magnet fitted to the
rotating bracket on the motor shaft. The LED on the sensor will illuminate when the magnet
passes over it. The magnet to sensor gap should be set to approximately 5mm.
Fig 18c
Magnet
LED
Page | 56
Changing The Heating Element
Fig 19a
Fig 19b
Place the floss band and element in hot water to melt the sugar and release the old element from
the floss band. Check the floss band for any external chipping or damage. If any is found then the
floss band needs to be replaced. The new heating element will be supplied as shown in Fig 19c.
Ensure that the floss band is clean and dry and fit the new element taking care not to damage or
stretch it. The leads should be carefully formed around the stainless steel posts as in Fig 19b.
Page | 57
Fig19c (New element)
Fit the floss band and element to the base of the spin head. Fit and tighten the element nuts
ensuring that the leads and terminals do not make contact with the metal posts. Fit the top cap,
washers and nuts. Centralize the floss band assembly in the spin head before tightening the
retaining nuts.
Page | 58
14 AC AND DC DRIVER IDENTIFICATION
AC DRIVERS
DC DRIVERS (24V)
Page | 59
PNK
TO DBA
COM RED 14AWG CONN. B (X3) D CANDY MAIN PCB D CONN. A (X4)
DIODE
IN4007
YEL-ORG
RELAY 4 4 VEND ARM TOP SW 4 4
BLK 4 1 WHT
RED-BLK
RED 5 2 BRN
1 8 8 START SW 8 8
2 ORG-WHT ORG-GRN
VIO-GRY GND 10 10 REAR DR.OPEN 10 10 GND
SENSORS 3 YEL-GRY
BLK(Gnd) 12 12 SERVICE SW 12 12
A
GRN 6 3
4 14 14 COIN 3 14 14 BLU
N.O
BLK(Gnd)
16 16 COIN INHIBIT 16 16 GRN-RED
2 BLU-WHT BLU-BLK CHANGE LP +12V
1 GRY-WHT 18 18 COIN METER 18 18
RED-BLU 20 20 20 20 CHANGE
BLK-WHT 14AWG
RED-WHT CHANGE SW BLK
22 22 22 22
DYE REDVIO-BLK 24 24 24 24 GND
TO GND ON CN1 5V REG PCB
MTR&SOL 1 26 26 SPEAKER 1 + 26 26
BLK-WHT
PNK VIO-BRN
B
2
3 RED-BLK
ORG
RED-BLK
28
30
28
30 STICK ROTATE MOTOR
12V AC1
OV TO PSU
28
30
28
30 BLK 18AWG
ORG YEL-BLK
4 32 32 12V TO PSU 32 32 1
TO 24V FUSE
YEL-RED
GRY-BLK 12 GRY(WHT)
GRN
BRN
BLK
RED
+24V 1 1 PNK
BLK
4
2
GND 2 2
3
3 3
1 18 18 DATA(DISPLAY) 18 18 GRY-BLK
2 WHT VIO-WHT 20 RED-BLU
1
4
2
5
3
2
3
7
6
RED
20 20 START LAMP 20 20
BLK BLU-BLK
STYSTEM 1
GRN
22 22 CHANGE LAMP 22 22
COUNTER CLOCKWISE 2 24 24 24 24
GRY 26 26 26 26 BLK-BLU
3 SPEAKER COMMOM
YEL-GRY
RED 28 28 12V AC COMMON 28 28 BLK-WHT SPKR
MOTOR 4 +5VDC +
SUGAR 30 30 30 30 BLK-BLU _ 8 Ohm
BLK 18AWG JP2 +12V GND GND
DISPENSER BLK 5
32 32 PSU OV 32 32 (L)
9
4 SPKR
1
2
3
4
5
6
269A1050W RED
8 BLK-RED
TO MAIN PCB BLK-BLU + 8 Ohm
6
5
4
3
2
1
3 _
WHT 7
6
2 RIBBON CABLE (R)
1 1 1
2 2 VEND
GRY 3 3 LED DISPLAY
4 4
WHT 5 5 BOARD
6 6
POWER SUPPLY(UP-45)
INPUT: 100-230V 50/60HZ 5 AMP ORG 1 +5V
ORG 18AWG BLK MARQUEE LP
+12V
RED BLK 18AWG 2
RED BLK-RED BLK GND
WHT 5.1K 1 1 BLU 1 1 AC L GND
BLK 18AWG
GRN-YEL GRN-YEL
3M02A
55110
2 2
2 2 FG PNK 18AWG +5V
BLK-WHT 14AWG
BLK BLK
3 3 WHT WHT +24V
3 3 AC N
BLK-RED 600V
5 AMP
COUNTER CLOCKWISE WIRE JOINT WIRE JOINT WIRE JOINT OUTPUT: 12V/5A 24V/4.7A 0080-200-000
W/LEVEL 2 POS W/LEVEL 5 POS W/LEVEL 3 POS CN2
CN1
1 1 BLK
5V GND MOTOR MOTOR FILTER BRUSH LED STRIP BLK 1 1 GND GND
SPIN MSF / 10 / P
MOTOR +5V 2 2 RED RED
WHT
WHT
BLU
BLU
BLK
RED
RED
BLK PNK
24V CONTROL 1 1 +24V
GRN-YEL
GRN-YEL
BRN
BLK
RED
BLU
WIRE JOINT
TO
BLK CONN. BOX WHT BLK
W/LEVEL 3 POS
GROUND 2 2 GND
WHT
FAN 12VDC
PNK
ORG RED
MOTOR FAN 120V 1 1
SPIN COUNTER CLOCKWISE 50/60HZ
WHT BLU BLU
BLK-WHT 14AWG
1 1 BOWL
BLK-RED 600V
WHT
KEY
15 AMP GROUND STUD SW
ON/OFF
BRN 600V BRN 600V BRN BLK VIO-BRN
5 AMP SLOW
VIO-BRN
220V 12V RED
GRN-YEL 600V 1 1
INTERMATIC
120V
RED-WHT YEL-GRY DRAWN DRAWNDATE
BLU 600V BLU 600V BLU WHT
0V
2 2 5 AMP SLOW
3-27-09
0V
0V 12V RED
3 3
VIO-RED VIO-RED DESIGN HOA
REV. TITLE
AC PLATE ASSY. ORG 600V TRANSFORMER
INPUT: 120V & 220V
G
REV.
UPDATE 9-23-09
Add:LEDs,Vend&door
COTTON CANDY U.K
WHT 600V
OUTPUT: 12VAC H Sw.on 11-20-10 SIZE DWG NO. REV.
EARTH Q300-014-UK
GROUND SIZE H
EARTH
FILE NAME
GROUND
SCALE SCALEFILE SHEET (1/2)
BLK 5
9
13
25
WHT
GRN
RED
3
2
6
FROM MAIN PCB
1
BLK
COIN
METER
9999999 RED 1
2 COIN METER
TO TELEMETRY 7 BLK
WHT
TWINKLE
3 15 RED LED PNK
2 GRN
SOLENOID BRN
14
1
ARM TOP SW BLK
ARM MIDDLE SW BLK
MAGNETIC FLAP PNK DYE RED
ARM BOTTOM SW MOTOR DIODE IN4007
VEND DOOR LOCK
BLK SENSORS 1
COUNTER CLOCKWISE 24VDC 30RPM
BRN 2
_
DIODE IN4007
+
ROTATE
BLK ARM PAUSE MOTOR
SENSOR 24VDC 50RPM PNK-BLK
BLK BLK
WHT-BLK
1
2 FLAP DOOR MOTOR
BLK RED-GRY 1 1 ORG + -
1 BLK 2 2
A 2
3
BLK
BLK(3) Gnd
4 FLAP CLOSE SW
GRY-WHT DIODE BLK
1
2 BLK Gnd IN4007 BLK FLAP OPEN SW
RED-BLK MAGNETIC
IN4007 BLK RED VEND DOOR OPEN SW
DYE RED SENSORS BLK
DIODE PNK-BLK DIODE
4
RED-GRY
VIO-ORG IN4007
B 3 RED-BLK
2 PNK-BLK BLK
VIO-ORG TERM. BLOCK RED 1
SOLENOID
DOOR SW
1 BLU BLK
BLK 2
3
DOOR SYSTEM
BLK(3)
PUMP PRIME SW 4
VEND SYSTEM
WHT PUMP PRIME SW SERVICE SW
5 GRN GND
C
4
3 YEL-BLK SERVICE SW SPIN HEAD CLEAN
WHT-RED ON/OFF SW SPIN HEAD CLEAN
2 BLK GND
1
COIN MECH
ORG
COUNTER CLOCKWISE DC +12V 1 1 ORG-GRY
VEND CAPACITOR MODEL: HI-06CS COIN SIG.
GND
2
3
2
3
BLK
ARM MOTOR COUNTER(+/-) 4 4
D
BLU WATER
2 WHT CAP 0.1MF EMI PUMP MOTOR 10uf+10%-0%
1 MOTOR 250VAC 50/60HZ
SD21
WHT "DOWN"
E
3
2 BLU
WHT "UP"
VEND SYSTEM
1
Model: FB321MCA00014
ELEC. COIN MECH
1 2 BLK 1 2 ORG
3 4 3 4
GRN-RED
SR3
5 6
STICK DISPENSER SYSTEM YEL-WHT 5 6
7 8 ORG-GRY BLK
BLU 7 8 BRN-BLK 1
9 10 9 10 ORG
2
BRN-BLK 3
COUNTER CLOCKWISE
STICK
MOTOR STICK
SOLENOID
GRN-RED
4
5
6
COIN MECH
120V/60HZ
0.98A 48W 115V 50HZ
YEL-WHT 7
TT4 ORG-GRY
8
269A1050W BLU 9
COIN MECH ASSY.
YEL
3 BLU
2 BLK
1 BLK
ORG ORG
SUGAR LEVEL
VCC
WHT WHT
1
OUT
VIO VIO
2
GND 3