EMMA DAVIS
949-310-5786
Emmacdavis245@gmail.com
EXPERIENCE
Client Relations Manager / Office 7/2023 - Current Leo Corps, Inc
Manager
• Managing all active client’s needs and sourcing new clients.
• Creating PowerPoint slides and making presentations.
• Ensuring office operations and procedures are organized; correspondence is controlled;
filing systems are maintained; supply requisitions are reviewed and approved.
• Establish a protocol for the office by outlining procedures for protection, retention, record
disposal, retrieval, and staff transfers.
• Managing and adding analytic analysis value to special client projects.
• Ensuring that office financial objectives are met by preparing the annual budget for the
office, planning the expenditures, analyzing variances, and carrying out necessary
corrections.
• Managing and maintaining the Database (CRM).
Compliance and Data Manager 3/2022 - 7/2023 Creative Care
• Manage company shared drive that contains compliance and regulatory documents.
• Generate weekly reports revealing compliance rates for each treatment facility and every
client under our care via Power BI and Excel.
• Reach out to staff and clinicians to make proper additions / amendments to current files
and clinical notes.
• Meet with employees of the state for auditing purposes and mandated HIPAA regulation
and compliance visits.
Data Manager 6/2021- 3/2022 Hoag Hospital
Presbyterian, Newport
Beach – Contract, NDA
• Delivered administrative support to a team of oncology clinical research coordinators to
manage data and all sponsor communications.
• Proficiently managed electronic data capture (EDC) systems for over 50 studies, created and
maintained physical patient charts, and simplified physician/patient outreach.
• Significantly improved Clinical Research Associate relationships and served as the main
point of contact for resolving queries, scheduling regular monitoring visits, granting EMR
access, patient shadow chart access, and gathering pharmacy binder materials for sponsor
review.
• Employed advanced computer skills to manage large datasets, assist with EMR security and
access, and complete any special projects needed by the Director of Clinical Research, the
Regulatory Team, and the Finance Team.
Office Manager 10/2019 - 6/2021 Podiatry Office
• Improved office operations by simplifying patient correspondences, managing and
organizing patient charts, and proactively anticipating office needs.
• Collaborated with nurses and physicians to ensure patient satisfaction and review patient's
insurance benefits and eligibility.
• Oversaw office activities including patient scheduling and correspondence, employee
management, insurance approvals, ordering and requisitions, and social media marketing.
EDUCATION Vrije University, Amsterdam
2017 - 2019 Master of Science, Business Administration
• Cum Laude
Research Assistant Thesis Internship: 10/2018 - 8/2019
•Spearheaded a research lab amongst 4 other peers and led over 100 study
groups, led subject recruiting, and distributed compensation.
•Analyzed data using both qualitative and quantitative analysis by
implementing both modern and traditional statistical methods
(SPSS/Excel/CAID Joystick).
•Successfully conducted an independent statistical analysis and wrote my
master thesis on the Leader-Member Exchange (LMX) Theory and the
correlational trends of Behavioral Dynamics and Gender.
University of California, Irvine
2014 - 2017 Bachelor of Arts, Psychology
• Dean’s List Honors
Research Assistant Internship: 9/2016 - 7/2018
•Spearheaded a research lab amongst 4 other peers and led over 100 study
groups, led subject recruiting, and distributed compensation.
•Analyzed data using both qualitative and quantitative analysis by implementing
both modern and traditional statistical methods (SPSS/Excel/CAID Joystick).
•Successfully conducted an independent statistical analysis and wrote my master
thesis on the Leader-Member Exchange (LMX) Theory and the correlational
trends of Behavioral Dynamics and Gender. My thesis can be found via PDF
version on my LinkedIn page, or upon request.
