1.
PLANNING MEETINGS
Match the words with their definitions.
Words:
a. agenda
b. minutes
c. participant
d. chairperson
e. schedule
f. venue
g. cancellation
h. postponement
Definitions:
1. A person who attends a meeting.
2. The location where a meeting takes place.
3. A delay to a later time or date.
4. The leader or person in charge of a meeting.
5. A written record of what was discussed.
6. A list of topics to be discussed in a meeting.
7. The planned time for an event.
8. A decision not to hold a planned event.
2. TAKING MINUTES
Fill in the blanks with the correct word:
1. Please ______ the key points from the meeting.
2. Let’s ______ the issue in more detail.
3. She ______ the main arguments very clearly.
4. Can you ______ the task to the new intern?
5. We need to ______ the pros and cons.
6. He ______ the topic very well.
7. Let’s ______ this action point for the next session.
8. The ______ of the meeting was tight.
Word Bank: clarify, summarise, assign, analyse, take notes, expansion,
issue, time frame
3. TYPES OF MEETINGS
Match the meeting type with the description.
Meeting Types:
a. brainstorming session
b. staff meeting
c. stand-up meeting
d. virtual meeting
e. briefing meeting
f. orientation meeting
g. board meeting
h. client meeting
Descriptions:
1. A quick, informal meeting, often standing.
2. A meeting with a customer.
3. A meeting held online.
4. A meeting with directors.
5. A session to generate ideas.
6. A meeting to introduce new employees.
7. A regular team meeting.
8. A meeting to give detailed instructions.
4. PHRASES FOR MEETINGS
Complete the expressions:
1. Let’s stick to the ______.
2. Can we take a quick ______?
3. That’s not on the ______.
4. Could you ______ that, please?
5. Let’s move on to the next ______.
6. Let’s ______ this issue later.
7. Please ______ your phones.
8. I’d like to ______ a topic.
Word Bank: point, break, mute, agenda, raise, revisit, clarify, item
5. COMMUNICATION VERBS
Choose the correct verb:
1. I need to ______ this report with my manager.
2. Can we ______ the meeting until Friday?
3. I’d like to ______ the meeting.
4. Please ______ me in the email.
5. Let’s ______ on this project together.
6. He’ll ______ the report by Friday.
7. I’ll ______ the invitation today.
8. They ______ the meeting due to illness.
Word Bank: cancel, reschedule, share, organize, include, collaborate, send,
submit
6. EXTRA VOCABULARY
Match the word to its meaning.
Words:
a. brochure
b. new recruit
c. discussion
d. region
e. report
f. driverless vehicle
g. upcoming
h. chat
Meanings:
1. A printed booklet about products or services.
2. An informal conversation.
3. A formal document about a subject.
4. A newly hired person.
5. A group talk about a topic.
6. An area or location.
7. Happening soon.
8. A car without a human driver.
7. TECHNOLOGY & MESSAGES
Choose the correct option:
1. To record a message, press...
2. Your PIN is usually...
3. If you don’t want to be disturbed, turn your phone to...
4. If you want to hear your voicemail, press...
5. When you add a number, you...
6. To record again, you must...
7. To delete a voicemail, you must...
8. To retrieve a saved message, you should...
Options: mute, replay, dial, delete, re-record, retrieve, enter, press 1
📘 Vocabulary Practice – Communication at Work
Exercise 1 – Choose the correct option (verbs & business phrases)
Choose the correct word from the box to complete each sentence.
Word Bank: collaborate, organize, cancel, include, submit, reschedule,
send, share
1. We need to __________ the report before Friday’s deadline.
2. Let’s __________ the team meeting for next Monday instead.
3. I’ll __________ the invitation to the client today.
4. Can we __________ on this presentation together?
5. I’d like to __________ everyone involved in the project.
6. They decided to __________ the event due to bad weather.
7. Who will __________ the budget update with management?
8. Please __________ the agenda before the meeting.
Exercise 2 – Match the word to its definition
Words:
a. brochure
b. upcoming
c. region
d. discussion
e. chat
f. driverless vehicle
g. report
h. new recruit
Definitions:
1. An informal conversation
2. A document with data or results
3. A printed leaflet about services
4. A conversation in a group
5. A recently hired employee
6. An area or location
7. Something happening soon
8. A car that drives without a human
Exercise 3 – Complete with message-related verbs
Word Bank: delete, mute, press, dial, save, replay, re-record, retrieve
1. I need to __________ my voicemail and listen again.
2. Please __________ your PIN when prompted.
3. I always __________ my important voice messages.
4. If you want to start over, you can __________ the message.
5. Don’t forget to __________ the message after listening.
6. I want to __________ the call before answering.
7. You can __________ your voicemail with the app.
8. To hear it again, just __________ the message.
🔹1. Match the words to their definitions
Match the words with the correct definitions. Use words from the
Organising Exhibitions list.
1. A printed sheet used to promote products or services. → _________
2. Something you give to attract potential customers. → _________
3. A small enclosed area at an exhibition. → _________
4. The physical format of printed content. → _________
5. A short piece of a product for customers to try. → _________
6. A printed name or symbol that represents a company. → _________
Word Bank: booth, giveaway, logo, pamphlet, hard copy, sample
🔹2. Fill in the blanks
Complete the sentences using words from Attending Business Events.
1. We need to _________ a new market if we want to grow.
2. He made a good impression with his _________ language.
3. I think we should _________ a call to confirm the meeting time.
4. Please _________ eye contact when you speak to the client.
5. The CEO wants to _________ a goal this quarter.
6. The _________ customer always gets premium service.
🔹3. Choose the correct option
Choose the correct word from the options below to complete each sentence.
1. The __________ board displayed all the new products.
a) deposit
b) display
c) giveaway
2. They handed out a __________ at the booth.
a) pamphlet
b) slogan
c) deposit
3. We saw a short __________ to present the product.
a) field
b) trend
c) video clip
4. The campaign followed the latest market __________.
a) sample
b) trend
c) feature
