Exercise 1: Match the words with their definitions

Match the words in column A with the correct definitions in column B.

A
1. Cargo
2. Consignee
3. Guarantee
4. Reliable
5. Shipper
6. Unload
7. Vessel
8. Worldwide
B
a. A person or company to whom goods are delivered
b. The process of removing goods from a ship or vehicle
c. Goods carried by a ship, plane, or vehicle
d. A large boat used to transport goods
e. A promise to repair or replace a product if it is faulty
f. Able to be trusted to do something well or correctly
g. Covering or extending across the whole world
h. A person or company that sends goods by ship, plane, or vehicle

Exercise 2: Complete the sentences with the correct word

(Use: cargo, port of origin, quote, rates, trustworthy, container terminal,
load, loss)
1. The company provided a competitive shipping ______ for transporting
the goods.
2. The ship left the ______ with a full load of goods.
3. We need to check the ______ before finalizing the shipping contract.
4. The goods were damaged during transit, resulting in a financial
______.
5. The ______ must be secured properly to prevent accidents during
transportation.
6. Our shipping partner is known for being ______ and delivering goods
on time.
7. The ______ is responsible for organizing and storing shipping
containers.
8. The ______ consisted of electronics, furniture, and machinery.
Exercise 3: Choose the correct option
1. The shipper/consignee is responsible for ensuring that the goods
arrive safely.
2. The vessel/terminal was loaded with cargo before departing for
Europe.
3. A reliable/guaranteed shipping service is essential for international
trade.
4. The company offers competitive rates/quotes for both air and sea
shipping.
5. The loss/unload of goods during transport must be minimized.
6. Goods are usually delivered to a port of origin/port of discharge
before being distributed.
7. Loading/unloading the cargo took several hours due to its size.
8. The business operates worldwide/shipping arrangements, serving
customers in multiple countries.

Exercise 4: Rewrite the sentences using the words in parentheses

1. Goods are shipped to different countries. (worldwide)
2. The company provides a written estimate for shipping costs. (quote)
3. The person receiving the goods signed the delivery form. (consignee)
4. The ship transported a large quantity of raw materials. (cargo)
5. After arriving at the dock, the workers removed the containers from
the ship. (unload)
6. The manufacturer promises to repair any faulty products. (guarantee)
7. The goods were placed carefully onto the truck. (load)
8. The shipping company is known for being dependable. (reliable)

Exercise 5: Fill in the gaps with the correct form of the word
1. The ______ (ship) delivered the goods on time.
2. A high level of ______ (rely) is essential in the shipping industry.
3. The company is responsible for any ______ (lose) during
transportation.
 4. All cargo must be properly ______ (load) before departure.
5. The consignee is the person who will ______ (receive) the goods.
6. The shipping company provided a written ______ (guarantee) for safe
delivery.
7. The products were ______ (unload) at the port of discharge.
8. The quote includes both shipping and handling ______ (rate).

Exercise 6: True or False

1. The consignee is the person who sends the goods. (___)
2. A vessel is a large ship used for transporting cargo. (___)
3. A guarantee is a promise to replace or repair goods if needed. (___)
4. Loading refers to removing goods from a ship. (___)
5. Shipping rates are the costs charged for transporting goods. (___)
6. Worldwide means operating in only one country. (___)
7. The shipper is responsible for delivering the goods. (___)
8. A port of origin is where goods are delivered to the consignee. (___)

Exercise 7: Choose the correct preposition

1. The cargo was shipped (from/at) the port of origin.
2. The goods were unloaded (into/onto) the dock.
3. The quote includes the cost (of/in) transportation.
4. The company guarantees delivery (within/on) seven days.
5. The consignee is responsible (for/of) receiving the goods.
6. The shipper sent the cargo (to/for) the customer.
7. The vessel departed (from/at) the port of discharge.
8. The shipping company operates (in/on) a worldwide scale.

Exercise 8: Write the correct word based on the definition

1. A person or company that sends goods: __________
2. The place where goods are delivered from a ship: __________
3. Goods carried by a ship, plane, or vehicle: __________
4. The removal of goods from a ship: __________
 5. A promise to repair or replace faulty goods: __________
6. A large boat used for transporting cargo: __________
7. A written estimate of shipping costs: __________
8. The cost charged for transporting goods: __________
1. Match A to B to form phrases (Une A con B para formar frases)
A
1. Arrange
2. Confirm
3. Dispatch
4. Track
5. Notify
6. Estimate
B
a. the delivery time
b. the shipping cost
c. the recipient
d. the order status
e. the shipment
f. the pickup location

2. Complete the mini-dialogues with the phrases you formed in

Exercise 1 (Completa los mini-diálogos con las frases del ejercicio
1)
1. A: Did you __________ the pickup location?
B: Yes, but it's further than I expected.
2. A: How can I __________ the shipment?
B: Use the tracking number we sent you.
3. A: Are you going to __________ the delivery time?
B: Certainly. The package will arrive by 5 p.m.
4. A: I need to __________ the shipping cost.
B: OK, I'll send you a detailed quote.
5. A: How do I __________ the order status?
B: Just check your account on our website.
6. A: I forgot to __________ the recipient about the delivery.
B: No worries, I’ve already informed them.
3. The words in bold are in the wrong sentences. Write them next
to the correct ones (Las palabras en negrita están en las oraciones
equivocadas. Escríbelas en las correctas)
1. The company will dispatch the order today.
2. You can track your shipment using the tracking number.
3. Could you confirm the pickup location?
4. They need to notify the recipient before delivery.
5. I asked them to arrange the delivery for Monday.
6. We should estimate the shipping cost before placing the order.
7. Please dispatch the package as soon as possible.
8. I’ll confirm the delivery time with the courier.

4. Complete the words in each sentence with the missing letters

(Completa las palabras en cada oración con las letras faltantes)
1. The courier will d _ _ p _ _ _ _ h the package today.
2. You can tr _ _ _ the shipment online.
3. Please c _ _ _ _ _ m the pickup location before 5 p.m.
4. We need to n _ _ _ _ _ y the recipient of the delivery.
5. Can you ar _ _ _ _ _ e the delivery for tomorrow?
6. Let’s es _ _ _ _ _ _ e the shipping cost first.
7. I’ll c _ _ _ _ _ m the order status with customer service.
8. The company will d _ _ _ _ _ _ _ h the parcel by air.

6. Match the sentences in A to the responses in B (Une las

oraciones de A con las respuestas en B)
A
1. I need to confirm the order status.
2. How do I track the shipment?
3. Can you estimate the shipping cost?
4. When will they dispatch the package?
5. I forgot to notify the recipient.
B
a. Use the tracking number on the website.
b. No problem, I’ve already informed them.
c. It will be sent this afternoon.
d. I’ll check and let you know.
e. I’ll calculate it right now.

7. Choose the correct option (Elige la opción correcta)

1. The company will (dispatch / track) the package today.
2. You can (arrange / estimate) the delivery for Monday.
3. Don’t forget to (notify / confirm) the recipient about the delivery.
4. How can I (track / dispatch) my order?
5. Please (estimate / confirm) the shipping cost before ordering.
6. They need to (arrange / track) the pickup location.
7. I’ll (confirm / dispatch) the order status with the supplier.
8. The courier will (notify / arrange) you before delivery.

8. Write the word that matches the definition (Escribe la palabra

que coincide con la definición)
1. To send a package to its destination: __________
2. To check where your shipment is: __________
3. To agree on the date and time of delivery: __________
4. To tell someone about an upcoming delivery: __________
5. To check and verify information: __________
6. To calculate the cost of shipping: __________
7. The person receiving the package: __________
8. The location where the package is picked up: __________
Office Language: Be Going To or Will
Instrucciones: Completa las oraciones usando "be going to" o "will"
según corresponda.
1. I think the company __________ (export) more products next year.
2. We __________ (send) the cargo as soon as we receive your order.
3. Look at the schedule! The vessel __________ (arrive) at the port of
discharge tomorrow morning.
4. I promise we __________ (minimise) shipping costs as much as
possible.
5. They __________ (contact) the consignee to confirm the delivery date.
6. The manufacturer __________ (compete) with other suppliers in the
global market.
7. Our team __________ (ensure) that the container arrives free of
damage.
8. He __________ (not load) the goods until we have the guarantee in
writing.
9. We __________ (follow up) with the shipping company about the delay.
10.The sourcing company __________ (reliable) provide a quote by the
end of the day.
11.I’m afraid the profit __________ (not increase) if we don’t improve
logistics.
12.Don’t worry. I __________ (assist) you with the documentation process.
13.They __________ (emphasise) the importance of meeting delivery
deadlines during the meeting.
14.The business associate __________ (visit) the container terminal next
week.
15.If you need to unload the vessel quickly, we __________ (send) an extra
team.
16.I think they __________ (run) the business more efficiently after the
restructuring.
17.She __________ (trust) the supplier because they have always
delivered on time.
18.We __________ (not invest) in new equipment until next quarter.
19.The quote __________ (include) both the shipping and insurance costs.
20.The company __________ (specialise) in secure transactions worldwide.