NOTICES

Practice 1
Scenario You work for Mr. John Wallace, the Managing Director of a flower, fruit, and
vegetable wholesaler at Creasey’s Farm, Cold Aston, Gloucestershire, GL 99
9OK. He sells wholesale to shops as well as retail to individual customers [3].

Mr. Wallace calls you over to him and says, “I have just been told that for a week from next
Monday, we shall be unable to use the Retail Sales Department because a team of electricians
will be rewiring it. It’s time it was done because the present wiring was put in about forty
years ago and I imagine it’s a little unsafe in places. I don’t want to stop retail sales altogether
for a week, though. Ah, I’ve got it. We can use the empty heated greenhouse just by the gate
of the Wholesale Flower Department. Draft a notice that we can put up outside the Retail
Department, will you? Tell customers we’ve had to close it for a short time and where they
can do the shopping. They’ve only got to walk about thirty yards down Farm Lane to the
Wholesale Flower Department. I’ll ask Mary Parker and her staff to come to work on Sunday
to move their stock to the greenhouse. We must apologize to customers for any inconvenience
this might cause them.

RETAIL SALES DEPARTMENT

TEMPORARY MOVE, 15-22 March 2023
We regret that the Retail Sales Department will be closed from 15-22 March for rewiring.
Customers can still do their shopping at a temporary location in a heated greenhouse thirty yards
down Farm Lane at the gate of the Wholesale Flowers’ Department.
We apologize to customers for any inconvenience caused.
John Wallace
Managing Director
February 9th, 2023

NOTICE: TEMPORARY CLOSURE OF RETAIL SALES DEPARTMENT

Due to essential electrical rewiring, our Retail Sales Department will be closed for one
week starting next Monday. During this time, you can shop at our Heated Greenhouse
located just 30 yards down Farm Lane, near the Wholesale Flower Department.
We apologize for any inconvenience and appreciate your understanding.
John Wallace
Managing Director
Practice 2
Scenario You work for Brook Stationery, Ludlow House, Cotter Road, London, SW2
2YY. Richard Smith, Office Manager, leaves you the following hurriedly-
written message [3].

Just been informed that the Cotter Road Sports and Social Club will be available for rent from
the beginning of August this year. It has the facilities for many indoor and outdoor sports and
a large clubhouse, which is ideal for social activities. Our directors are willing to rent but only
if there is sufficient demand from staff for such facilities. Can you draft a notice for me, to be
placed on the staff notice board in the canteen giving this information and asking staff for their
reactions to this proposal?

COTTER ROAD SPORTS AND SOCIAL CLUB RENTAL

We have been informed that the Cotter Road Sports and Social Club will be available
for rent starting August. The club offers excellent facilities for both indoor and outdoor
sports, along with a large clubhouse for social activities.
The directors are willing to proceed with the rental, but only if there is sufficient
interest from staff. Please let us know your thoughts and whether you would use these
facilities.
Kindly respond by [Insert Date] to help us make a decision.
Richard Smith
Office Manager
Brook Stationery

WOULD YOU USE A SPORTS AND SOCIAL CLUB?

We have been offered the rental of the Cotter Road Sports and Social Club from the beginning of
August this year.
It has facilities for many indoor and outdoor sports together with a large clubhouse for social
activities.
We are happy to rent these facilities but only if there is enough interest from you.
Please give your direction to this proposal by contacting:
Richard Smith
Office Manager
February 10th, 2023
Practice 3
Scenario You work for Holidays Galore of 214 Cronin Street, Canterbury, Kent, CJ19
9AB. Katie Summers is the Manager. You arrive at work one morning to find
the following note from her on your desk [3].

Before you do anything else, please write a notice for me. When I arrived about half an hour
ago, I found the office floor covered with water, it looked as if one of the central heating pipes
was leaking. I’ve phoned for a plumber to come and see it and he should be here any minute
now. I also rang Sid Dexter, who owns the Black Tulip Restaurant at 12 Brook Road, about
two hundred yards down the road from here and turns left into Brook Road. The Black Tulip
is the fourth premise on the left. He’s put a small room – the one which you enter by the first
door on the right as you enter the restaurant –at your disposal until this mess is cleared up.
Apologize to the customers for any inconvenience this might cause them, although a short
walk shouldn’t hurt them. We’ll be open for business during the usual hours. This shouldn’t
affect business. Put the notice in the window where it can be seen easily. I’m hoping we’ll be
back tomorrow at the latest.

TEMPORARY OFFICE RELOCATION

Due to a water leak caused by a central heating pipe, our office is temporarily closed for
repairs. We are still open for business during our usual hours, but please visit us at the
Black Tulip Restaurant, located just 200 yards down the road at 12 Brook Road.
The restaurant’s small room (accessible by the first door on the right) has kindly been
made available for us until the issue is resolved. We apologize for any inconvenience
caused and appreciate your understanding. A short walk should not be a problem.
We hope to be back in our office by tomorrow at the latest.
Thank you for your patience.
Katie Summers
Manager
Holidays Galore
Practice 4
Scenario You work at the Paris branch of Ryder Wholesale Medical Supplies Limited.
Your Office Manager is Jules Laval [3].

Jules Laval says to you, “Recently items have been missing from orders we have sent to our
UK branch. There is no evidence of sealed packages being tampered with en route. Our
regulations require that everything is double-checked by our Dispatch Department, so there is
a distinct possibility of dishonesty by staff in that department. Will you please draft a notice
for me which we can put on the staff noticeboard, warning of what will happen to anyone
caught taking company products? Point out that theft is a crime and would involve the police;
anyone convicted will be dismissed without a reference; this is particularly serious when it
concerns medical supplies as the sick could be affected; stealing means losses which could
mean fewer jobs; it must cease immediately. If you can think of anything else that is relevant,
add it. We must put a stop to this at all costs.”

IMPORTANT WARNING REGARDING THEFT

It has come to our attention that items are missing from orders sent to our UK branch.
While there is no evidence of tampering during transit, the possibility of dishonesty
within our Dispatch Department is being investigated.
Theft of any kind is a criminal offense and any staff member found taking company
products will face immediate dismissal without a reference. This is particularly serious
as it involves medical supplies that directly affect the well-being of the sick.
Stealing from Ryder Wholesale Medical Supplies will lead to financial losses, which
could result in fewer jobs for all. We must stress that this behavior must cease
immediately.
Any theft will be reported to the police, and legal action will be taken against those
responsible. We expect full cooperation from all employees in ensuring the integrity and
safety of our operations.
Let us all work together to maintain a trustworthy, professional, and ethical workplace.
Jules Laval
Office Manager
Ryder Wholesale Medical Supplies Limited
Practice 5
Scenario Miss Jane Treadgold is the Office Manager at Dunn’s Wholesale
Confectionery of 200-220 Mars Road, London, EC6 MB5[3].

Miss Treadgold asks you to draft a tactful notice under her name for the staff noticeboard,
expressing her concern about the frequent and increasing lateness of some members of staff.
“Point out that office hours are from 9 a.m. to 4.30 p.m. and that morning and afternoon
breaks are fifteen minutes each, not twenty minutes to half an hour,” she says,” Remind staff
that lunch breaks end at half past one, not two o’clock in the afternoon. This lateness must
stop – voluntarily, I hope.

PUNCTUALITY REMINDER
It has come to my attention that there has been an increasing number of late arrivals and
extended break times recently. I would like to kindly remind everyone that our official
office hours are from 9:00 a.m. to 4:30 p.m. and it is important that we all adhere to this
schedule.
Morning and afternoon breaks are 15 minutes each, not 20 minutes to half an hour.
Additionally, please remember that lunch breaks end at 1:30 p.m., not 2:00 p.m.
I trust that this reminder will encourage everyone to arrive on time and stick to the
designated break times. We are all part of a team, and punctuality is crucial to
maintaining an efficient and professional work environment.
I hope this issue will be addressed voluntarily and promptly.
Thank you for your cooperation.
Miss Jane Treadgold
Office Manager
Dunn’s Wholesale Confectionery
Practice 6
Scenario Sarah Oliver, Manager of Lotte Mart located at 12 Nguyen Huu Tho Street,
District 7, Ho Chi Minh City, leaves the following note for you. Carry out her
instructions [3].

It’s a new company policy to have trainees on the till on Thursday afternoons between 2 pm
and 5 pm. Each till will be supervised by a fully qualified assistant. I’d like you to write a
notice for customers explaining the situation and apologize for any delays. Emphasize that it is
to ensure good customer service in the future. Write a notice and include any further
information that you think is relevant.

NOTICE TO OUR VALUED CUSTOMERS

We would like to inform you that starting this Thursday, and every Thursday thereafter,
we will have trainees operating the tills between 2:00 p.m. and 5:00 p.m.. Each trainee
will be supervised by a fully qualified assistant to ensure smooth transactions and high-
quality customer service.
We apologize in advance for any potential delays during this time. Please rest assured that
this initiative is part of our commitment to improving customer service in the future. The
training will help us better serve you by developing highly skilled staff who will be ready
to assist you more efficiently.
We appreciate your understanding and patience as we work towards enhancing your
shopping experience at Lotte Mart.
Thank you for your continued support.
Sarah Oliver
Manager
Lotte Mart
Practice 7
Scenario You work for ABC Electronics Ltd of 354 George Street, London, SW1. Your
Office Manager is Jack Johnson [3].

As the holiday season approaches, your boss says to you, “We need to have all holiday
application forms by 20th July. Employees can collect these forms from Joan Brown in Room
256. They should be filled out in pen, block capitals, and signed and returned to Joan as soon
as possible. Please can you write a notice and emphasize the urgency of the situation. Oh, and
by the way, if anyone is unsure about how much holiday entitlement they still have, they
should see Susan McDonald in Accounts, in Room 273.”

NOTICE TO ALL STAFF

HOLIDAY APPLICATION FORMS – URGENT
As the holiday season approaches, please be reminded that all holiday application forms
must be submitted by 20th July.
Forms are available from Joan Brown in Room 256. Please ensure that you complete the
forms in pen using block capitals, sign them, and return them to Joan as soon as
possible.
If you are unsure about your holiday entitlement, please speak with Susan McDonald in
Accounts, Room 273, for clarification.
Please treat this matter with urgency to avoid any delays in processing your holiday
requests.
Thank you for your cooperation.
Jack Johnson
Office Manager
ABC Electronics Ltd
Practice 8
Scenario You work for Hargreaves and Bailey Ltd at 35 Priestpopple Road, Hexham
NE46 2CA. Jan Walters is the Sales Manager [3].

“I’ve just been informed by the water authorities that the water will be turned off tomorrow
between 10 am and 12 noon,” says Jan Walters to you. “It’s annoying but unfortunately we
can’t afford to close the office for this long, so we’ll have to use the toilets in the reception
hall on the ground floor.” I’ve already cleared this with the reception. Can you write a notice
under my name to be put on the staff noticeboard in the sales office? Oh, yes, and say that
staff are allowed to use the emergency stairs during this period. Please apologize for any
inconvenience.

NOTICE TO ALL STAFF

WATER SUPPLY INTERRUPTION – TOMORROW FROM 10AM to 12 Noon
Please be advised that the water supply will be turned off tomorrow between 10:00 AM
and 12:00 Noon due to maintenance work by the water authorities.
During this time, toilets in the sales office will not be available. Staff are asked to use
the toilets in the reception hall on the ground floor. Reception has been informed and
has cleared the arrangement.
Additionally, staff may use the emergency stairs during this period if necessary.
We apologize for any inconvenience this may cause and appreciate your cooperation.
Jan Walters
Sales Manager
Hargreaves and Bailey Ltd
Practice 9
Scenario Sven Crawford is Office Manager at Enterprise Electronics Ltd of Rhondda
Business Park, Mid Glamorgan, CF40 2LP. He leaves the following note for
you. Carry out his instructions [3].

After much deliberation at the meeting yesterday, it was decided to introduce a “Suggestions
Box” into the company. This will be placed in reception and there will be a supply of slips
next to it. Please can you write a notice to be put on the noticeboard of every department
explaining what it is, why it is there and how to fill out the forms? Put it under my name.

INTRODUCTION OF A SUGGESTIONS BOX

We are excited to announce the introduction of a Suggestions Box in our company, which
will be placed in reception. This initiative aims to encourage all employees to share their
ideas, feedback, and suggestions to help improve our workplace and operations.
How to Use the Suggestions Box:
1. Pick up a slip from the supply next to the box.
2. Write down your suggestion or feedback.
3. Place the completed slip in the box.
Your ideas are important to us, and we value your input in making Enterprise
Electronics Ltd a better place to work. All suggestions will be reviewed regularly.
Sven Crawford
Office Manager
Enterprise Electronics Ltd
Practice 10
Scenario You work at the headquarters of Northeastern Farmers at 114 Glasgow Road,
Dundee, DD19 3FG. Jane Semour, Office Manager, says to you [3].

Due to hefty photocopying bills, we have decided to move the copier from its present position
in the foyer to the secretary’s office. If anybody wishes to make a photocopy, they must fill in
a book which the secretary will keep before being allowed to do it. Please can you write a
notice to inform the staff when and why the copier will be moved and the new instructions?
Put it under my name.

CHANGE OF LOCATION FOR PHOTOCOPIER

Due to the rising photocopying costs, we have decided to move the photocopier from its
current position in the foyer to the Secretary’s Office. This move will take place starting
next Monday.
New Procedure:
 If you wish to make a photocopy, please fill in the Photocopy Request Book
which will be kept by the secretary.
 The secretary will then authorize and assist you with your photocopying needs.
We appreciate your cooperation in this matter as we aim to manage our resources more
efficiently. If you have any questions, please feel free to speak with the secretary.
Jane Seymour
Office Manager
Northeastern Farmers