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Personal Loan PNB 1114 (R1)

The document is an application form for a personal loan from PNB, requiring detailed personal, financial, and employment information from both the applicant and co-applicant. It includes sections for assets and liabilities, loan details, and terms and conditions related to interest rates and repayment options. Additionally, it outlines the process for guarantor information and acknowledges receipt of the application by the bank.
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0% found this document useful (0 votes)
133 views11 pages

Personal Loan PNB 1114 (R1)

The document is an application form for a personal loan from PNB, requiring detailed personal, financial, and employment information from both the applicant and co-applicant. It includes sections for assets and liabilities, loan details, and terms and conditions related to interest rates and repayment options. Additionally, it outlines the process for guarantor information and acknowledges receipt of the application by the bank.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Annexure-II

APPLICATION FORM FOR PERSONAL LOAN PNB 1114 (R1)


For office use only

Branch: ___________________
Recent Photograph Recent Photograph
Reference no.: _____________
of Applicant of Co-Applicant
Received on: ___/___/___

Personal Details
Co-Applicant
Information Applicant Relation with Applicant: Parent Spouse Other
Sh. Smt. Km. Others Sh. Smt. Km. Others
Specify others_____________ Specify others_____________

First Name

Middle Name

Last Name

Father’s/Husband's Name

Income Tax PAN No.*


AADHAR No.*

Identification No. (tick any one) *


Passport no. Voter ID
Driving License Aadhar

d d m m y y y y Male Female d d m m y y y y Male Female


Date of Birth* and Gender
Third gender Third gender
Physical Ex-Serviceman Minority Physical Ex-Serviceman Minority
Category
Handicapped None of these SC/ST Handicapped None of these SC/ST
Other; Specify others_____________ Other; Specify others_____________
Undergraduate Graduate PG Undergraduate Graduate PG
Educational Qualification* Professional course Other Professional course Other
Specify others_____________ Specify others_____________
Marital Status and No. of
Single Married No. of Dependents Single Married No. of Dependents
dependents in the household

Email address

__ __
Phone details (STD code – Tel res.)

Mobile No.
Relative of Staff/ Director of bank? Yes No Yes No
Residential Address Applicant Co-Applicant
Residence Address* (Present)

City: State: City: State:

Pin: Country: Pin: Country:


Residence Address* (Permanent)
Same as above

City: State: City: State:

Pin: Country: Pin: Country:


Owned (Self/spouse/ dependent children) Owned (Self/spouse/ dependent children)
Owned (Parents) Rented by Self/Spouse Owned (Parents) Rented by Self/Spouse
Status of current residence
Leased by company/govt. Other Leased by company/govt. Other
Specify others_____________ Specify others_____________
Years at current residence Years Months Years Months
Address for correspondence Current Residence Permanent Residence Office Current Residence Permanent Residence Office
*Supporting documents duly signed by the applicant should be attached
Work and Financial Details
Information Applicant Co-Applicant
Salaried Self employed Professional Other Salaried Self employed Professional Other
Employment Nature
Specify others_____________ Specify others_____________
IC No ____________ IC No ____________
Additional information (In case of Rank_____________ Rank_____________
Army Officers) Pay Account no ______________ Pay Account no ______________
Name of the unit _____________ Name of the unit _____________
CA Doctor Engineer/Architect Lawyer CA Doctor Engineer/Architect Lawyer
If professional Small/Marginal farmer Other agriculturist Other Small/Marginal farmer Other agriculturist Other
Specify others_____________ Specify others_____________
Govt./PSU Public Ltd. Co. Pvt. Ltd. Govt./PSU Public Ltd. Co. Pvt. Ltd.
Nature of Organization
Proprietorship Partnership Other Proprietorship Partnership Other
Specify others_____________ Specify others_____________
Period in Current Employment/
Years Months Years Months
Business
Total Employment/ Business Period Years Months Years Months
Date of Retirement (If salaried) Years Months Years Months
Name of Organization/Business

Designation

Office Address

City: State: City: State:

Pin: Country: Pin: Country:


__ __
Phone details (STD code – Tel off.)

If Self Employed/Professional
FY1 (20__ - 20__) FY 1 (20__ - 20__)
Income in last 3 Financial
years*(Rs.) FY 2 (20__ - 20__) FY 2 (20__ - 20__)
(As per Income Tax Return) FY 3 (20__ - 20__) FY 3 (20__ - 20__)
If Salaried/Other
Gross Gross
Annual Income (Rs.)
Net Net
Spouse Information
Name of Spouse Occupation/Profession:
IT assesse & paid tax last yr Non-IT assesse, IT assesse & paid tax last yr Non-IT assesse,
Spouse's financial information* earns but not formally IT assesse but no tax paid earns but not formally IT assesse but no tax paid
Does not earn Does not earn
Total Annual Income PAN no.
Bank Account Details
Account I Account II Account I Account II
(Details of PNB a/c, if available)
Name of Bank

Branch

A/c No. (details of salary a/c. for


salaried)

Statement of Assets and Liabilities


Information Applicant Co-Applicant
Assets
Immovable Properties Amount (Rs.) Amount (Rs.)

Building/House
Land
Movable Properties
Cash
Deposits with banks
Investment in government
securities
Others
Total
*Supporting documents duly signed by the applicant should be attached
Statement of Assets and Liabilities (Contd.)
Information Applicant Co-Applicant
Liabilities
Outstanding Loans/Advances Amount (Rs.) Amount (Rs.)
Bank(s)
Employer
Provident Fund
Relatives and Friends
Others
Total
Net Worth (Actual in Rs.)
(Assets-Liabilities)
Information about other Loans taken (including previous loans from PNB)
Total Loan Limit (Rs.)
Total Monthly Repayment (Rs.)
Whether Regular Yes No Yes No

Details of Personal Loan requested from PNB:


A. For Personal Loan
Purpose of Loan
Loan Amount applied (Rs.) and Rate of
Floating Fixed
Interest option
Repayment Period proposed Years Months
Day of every month; (First EMI/Interest due date would not be beyond 30 days of account
EMI/Interest to be paid on
opening date)
Monthly Installment Mode Operative Account Standing Instructions Electronic Clearing System/NACH
Other Information
Information Applicant/Co-Applicant
Collateral security proposed Yes No
Type of collateral Property NSC/LIC Policy/Govt. Security Shares
Others
If yes Value of collateral (Rs.)

Guarantor Available Yes No If yes, then furnish details in Part II


Pending court cases of Banks/Financial Institutions against Yes No
Applicants/ As Partners/As Director: (Enclose details on an annexure, if needed)
*Supporting documents duly signed by the applicant should be attached
I/We hereby request for a loan as above and declare that: The information given in the loan application is true and nothing has been concealed. The undersigned undertakes
to inform the Bank any change in my residence/office address and to provide any further information that the Bank may require. The undersigned has been informed of the
charges/fee to be levied by the Bank and agrees to pay upfront fee, documentation charges, etc. as applicable ad charged by the bank. The undersigned hereby agree to be
bound by these terms and conditions or by the revised additional terms and conditions which may at any time hereafter be made while the loan obtained by me/us is still
outstanding. I have read the attached Most Important Terms and Conditions (MITC) annexed to the application form carefully and agree to the same.
Yours faithfully,
Signature of Applicant: ____________________________________ Signature of Co-Applicant:_________________________________
Name of Applicant: _______________________________________ Name of Co-Applicant: ____________________________________
Date: Date:
Place: Place:
Note: In case there is more than one co-applicant, he/she should fill up another form. All the pages of the form are to be signed by borrower(s)/ Guarantor including MITC.

ACKNOWLEDGEMENT

*Sl. No.________ Date:____________

Received application from Mr/Ms/M/S _______________________________ R/O/Office at


______________________________________ for a ______________ (Type of Loan) loan/ limit of
Rs.___________________for ______________________________ (State the purpose). The loan application
will be disposed-off and acceptance/ rejection would be intimated within ____ days from date of receipt of
completed application form with supporting documents.

Serial number and date of the acknowledgement should be quoted in all future correspondence.

Officer/Manager (Loans)/Incumbent

(Seal of the Receiving Branch)

*Sl. No. of the acknowledgement format should be the same as indicated in the register for receipt of credit
proposals.
Recent Photograph
of Guarantor
Part II GUARANTOR INFORMATION

Personal and Employment Details


Personal Details Employment Details
Sh. Smt. Km. Others
Employment Nature
First Name
Salaried Self employed Professional Other
Middle Name
If professional
Last Name
CA Doctor Engineer/Architect Lawyer
Small/Marginal farmer Other agriculturist Other
Father’s/Husband's Name
Nature of Organization

Income Tax PAN No.* Govt./PSU Public Ltd. Co. Pvt. Ltd.
Proprietorship Partnership Other
AADHAR No. *
Identification no.(tick any one)* Period in Current Employment/Business
Passport no. Voter ID
Driving License UID Years Months
Male Female Name of Organization, Designation and Address
Date of Birth* and Gender d d m m y y y y
Third gender
Educational Qualification and Spouse Parents
Relationship with applicant Son/Daughter Other

Email Id City: State:

Pin: Country:
Address Current Residence Address* Permanent Address
Address

City: State: City: State:

Pin: Country: Pin: Country:


Phone details (STD code – __
Mobile No:
Number)

Financial Details
Information Guarantor
Is he/she an Income tax payee Yes No
Total Income in last 2 Financial FY 1 (20__ - 20__) FY 2 (20__ - 20__)
years (Rs.)
Bank Account Details (Existing customer should give details of PNB account)
Name of Bank Branch
A/c No. (details of salary a/c. for
salaried)

Statement of Assets and Liabilities


Liabilities Assets
Outstanding Loans/Advances Amount (Rs.) Immovable Properties Amount (Rs.)
Bank(s) Building/House

Employer Land

Relatives /Friends Movable Properties


Provident Fund Cash
Deposits
Investment in govt. securities
Others Others
Total Total

Net Worth (Actual in Rs.)


*Supporting documents duly signed by the guarantor should be attached
Having fully apprised myself of the particulars submitted in loan application dated…………….. for ……………………... (mention purpose) loan of
Rs. ………………………………to be considered by the bank to Shri/Smt/Miss Son/Wife/ Daughter of Shri ………………………………………………
I have agreed to furnish my guarantee for repayment of the loan. I hereby declare that I know the above mentioned applicant(s) very well for the
last………no. of years. The information furnished by me is true and correct to the best of my knowledge and belief.
Yours faithfully,

Signature of Guarantor: ________________________________

Name of Guarantor: ___________________________________


Date:
Place:

Note: In case there is more than one guarantor, he/she should fill up another form (Part-II Guarantor Information).
MOST IMPORTANT TERMS & CONDITIONS
PERSONAL LOAN SCHEME
Terms and conditions:

1. Interest:

1.1 Interest whether floating type or fixed type will be charged in the account as per sanction.
The reset of interest will be as stipulated in the sanction. Interest is to be calculated on
daily balance due to the Bank and shall be charged monthly so long as the amount due
from the borrower is not paid in its entirety and the same will form part of the principal
and carry interest at the applicable rate at monthly rests.

1.2 All loans/credit facilities linked with Fixed Rate of interest are fixed for the entire period
of the loan, subject to switchover facility, if availed by the existing borrower on request.
(Fixed ROI prevailing on the date of first disbursement, whether partial or full, shall be
applicable)

1.3 In case of change in repo rate by the RBI, the repo rate linked rate (RLLR) will be
changed from the next working day. In case of the Floating rate option, the Mark-
Up+BSP component of RLLR will be reset after every 3 years from the date of opening
of the account or at such intervals as may be permissible under the Bank/RBI
Guidelines/ regulations from time to time

1.4 The bank will make efforts to keep its borrowers informed of any change in interest rates
through the official website (www.pnbindia.in), quarterly statement of accounts, display
in its offices and general announcements from time to time.

2. Reset of floating/ fixed rate of interest:

2.1 At the time of change (Increase/ decrease) in the benchmark rate, the borrower shall
have the option to move/switch over to fixed rate/floating rate or vice versa on equated
installment-based personal loans.
2.2 Switchover shall be allowed maximum once during the door to door tenor of the loan
in case of Personal Loan.
2.3 Switchover charges shall be @0.50% of the outstanding loan amount or Rs. 10,000/-,
whichever is lower be applied to cover the incidental cost incurred by the Bank. GST
shall be levied as applicable in case of any change in applicable charges for switching
over to fixed rate, the same shall also be notified at the website of the bank
www.pnbindia.in.
2.5 A standard illustrative chart for a loan amount of Rs. 1.00 Lac, illustrating the possible
impact of change in benchmark interest rate leading to changes in EMI is as under:

Rate of Remaining Tenor of Loan (in completed years) and EMI (per
Interest lac)
(in Rs.)
3 5 7 10
10.00% 3227 2125 1660 1322
10.50% 3250 2149 1686 1349
11.00% 3274 2174 1712 1378
11.50% 3298 2199 1739 1406
12.00% 3321 2224 1765 1435
12.50% 3345 2250 1792 1464
13.00% 3369 2275 1819 1493
13.50% 3394 2301 1847 1523
14.00% 3418 2327 1874 1553

3. Change in Repo Rate leading to change in RLLR

3.1. Any change in Repo Rate by RBI shall lead to a change in EMI/Tenor/Both in the loan
account. Borrower shall be informed through SMS/Email/PNB One about change in RLLR
and can contact branch for exercising their option

Borrower shall have the choice to opt for:


(i) enhancement in EMI or elongation of tenor or for a combination of both to the
extent possible in the relevant lending scheme; and,
(ii) to prepay, either in part or in full, at any point during the tenor of the loan.
In case no option is exercised by the borrower on account of change in the Applicable Interest
Rate affecting the EMI, the option as given below will be deemed to have been exercised by
the borrower.
 First, suitable increase in tenor subject to availability of headroom within the permitted
maximum age of borrower.
 Secondly, suitable increase in EMI, in case headroom is not available.
 Thirdly, suitable increase in tenor & EMI both, in case headroom is not sufficient within
the permitted maximum age of borrower.
Thereafter, Branch shall inform the borrower about the aforesaid steps taken through a letter.

3.2. In case of negative amortization, where monthly interest goes beyond EMI, there shall
be
 First, a suitable increase in tenor subject to the availability of headroom within the
permitted maximum age of the borrower.
 Secondly, a suitable increase in EMI, in case headroom is not available.
 Thirdly, a suitable increase in tenor & EMI, both, in case of headroom is not sufficient
within the permitted maximum age of the borrower.

3.3 Borrower shall be informed through SMS/Email/PNB One about negative amortization.
SMS/E-mail shall be sent to borrower 3 times at interval of 7 days each and 21 days’
notification on PNB One. If borrower fails to approach Bank after notice, Bank shall take steps
in following manner:

 First, suitable increase in tenor subject to availability of headroom within the permitted
maximum age of borrower.
 Secondly, suitable increase in EMI, in case headroom is not available.
 Thirdly, suitable increase in tenor & EMI both, in case headroom is not sufficient within
the permitted maximum age of borrower.
 Thereafter, Branch shall inform the borrower about the aforesaid steps taken through a
letter.

3.4 In both the above cases, SMS shall be sent to borrower in all such accounts, where
mobile number is registered.
E-mail shall be sent to borrower in all such accounts, where email address is registered and
where SMS has remained undelivered.
Additionally, customers, who are registered on PNB One, shall be notified through PNB One
also.

3.5 In case opting for increase in tenor, borrower must regularize its loan account as loan
under irregular/SMA-0/SMA-1/SMA-2/NPA will not be eligible for increase in tenor in such
cases

4. Margin/ Promoter’s contribution:

The applicant should bring in their entire contribution before the release of the Loan or in the
manner otherwise provided in the sanction. Further, it should also be ensured that the margin
stipulated is maintained/provided at each stage of disbursement (wherever applicable).

5. Fee & other Charges: Fees and other charges as applicable on application/ during
the currency of the loan/ conversion charges for switching

a) All service charges viz. Upfront Fees/ processing Fees, Documentation Charges,
Inspection charges etc. will be charged from the applicant as per sanction before the release
of credit facilities.

b) All other event-based charges like legal fees, valuation fees, charges for dishonour of
cheques/ NACH mandate/ standing instructions, charges for drawing of Credit Information
Report from Credit Information Companies like CIBIL etc., registration of charge with
CERSAI in case of mortgage of property etc. will be recovered from the applicant
immediately on occurring of the event.

c) The Processing Fee/upfront fee paid by the Customer for availing the loan is non-
refundable.

6. Penal Charges:

6.1 Penalty, if charged, for non-compliance of material terms and conditions of loan
contract by the borrower shall be treated as penal charges.
6.2 The events where the account attracts levying of penal charges are as under
(wherever applicable):
a) Default in repayment of loans;
b) Irregularities in Overdraft accounts;
i. In case of irregularities in OD accounts due to levy of monthly/quarterly/half-
yearly interest or service charges or/and the outstanding balance in the OD account
is in excess of the sanctioned limit/drawing power, the borrower shall regularize the
account within the time period of 7 days. If the account is not regularized, penal
charges shall be levied from first date of default. In case interest/service charges are
not paid on time, penal charges shall be levied.

c) Non- submission of documents for review/renewal


i. Non-submission of complete papers by the borrower for review/renewal of
credit facilities as per terms and conditions of sanction, shall attract penal charges.
d) Non-creation/perfection of Security as per Terms and conditions of sanction;
e) Non-compliance of Terms and conditions of sanctions (other than specified above).
i. Bank shall levy penal charges in case of default in observance of terms &
conditions of the sanction.
6.3 Penal charges for the period of default is to be levied as under:
I. On the amount of default/irregularity
(i) For any one of trigger events stated at point no. (a) & (b) above: 2.00% p.a.
(ii) For two or more trigger events stated at point no. (a) & (b) above: 3.00% p.a.

II. On the total outstanding


(i) For one or more trigger events stated at point no. (c) to (e) above: 2.00% p.a.

Note for I and II: If the trigger events are a combination of point (a) to (b) and point (c) to (e)
then penal charges shall be capped at 4% p.a., i.e., 2% on the default/irregularity and 2%
on the outstanding amount.

6.4 Exemptions from Levying of Penal Charges

6.4.1. Penal charges should not be levied in the following areas:

a. All advances up to ₹25000/-.


b. Advances against deposits, life insurance policies and government
securities/gold where the drawings are within the available value of the security.

6.5 Penal charges on pre-payment/foreclosure of loan in case of takeover i.e. loan


is prepaid by the borrower for shifting to other Bank/ FI.
6.5.1 Pre-payment charges shall be applicable @2% of the pre-paid outstanding amount in
case of Term Loans only & not to other facilities such as Non-Fund based, Working
Capital Limits, Overdrafts etc.
6.5.2 However, no prepayment charges are to be levied in the following cases:
(a) MSE Borrower
(b) Floating rate term loan (Non-Business) sanctioned to Individual Borrowers.
(c) Microfinance Loans (Except Loans to NBFC-MFIs)
(d) Loans sanctioned at a fixed rate with reset clause, if the borrower exercises his
option for floating rate interest at the time of reset.
(e) Where the loans are prepaid by the borrowers from their own sources.
(f) Where the borrower shifts to other banks within 30 days from the date of issuance of
circular for upward revision in the spread to be charged in his account or change in
other terms of sanction.
(g) In case of upward revision in the interest rate due to reset of benchmark rates and
the borrower informs the Bank within 30 days from the date of reset & shifts its
account to other Bank within 90 days from the date of reset.
6.6 Non-repayment of Interest or EMI on the due date will amount to default and may
affect the CIC score.
7. Repayment of loan: Loan to be repaid in Equated Monthly Instalments (EMI) or as
stipulated in the sanction if otherwise.

8. Security: The loan will be secured by mortgage of/ hypothecation of/ charge on assets
purchased through bank funds in case of primary security and/or assets in case of collateral
security, within the stipulated time period as specified in the sanction. Personal guarantee if
any, will be obtained as per sanction.

9. Insurance:
a) The borrower shall get the assets, mortgaged/ hypothecated/ charged to the bank, insured
against all risks at their own cost with usual bank clause. A copy of the insurance policy will
be kept on bank's records also.
b) In case the same is not complied with, the bank will have the right (and not the obligation)
to get the same insured and the cost shall be recovered from the borrower.
c) The Borrower may avail health and/or life insurance cover for himself with the Bank as
the sole beneficiary under the policy/policies.

10. Disbursement:
a) The borrower shall submit all relevant documents as mentioned in the Sanction
Letter/Loan Agreement before disbursement. The borrower shall execute loaning and
security document in favour of the bank to secure the credit facilities sanctioned.
b) The borrower will request for disbursement of the loan in writing (as per the manner
prescribed by Bank).
c) The payments will preferably be made directly to vendor/ seller from whom the applicant
proposes to purchase the asset. Original bills/cash memos for all the assets financed by
bank/ payments made by the bank, shall be submitted by the borrower, and to be held on
bank’s record.
d) Before disbursement of Loan, applicant to ensure that all necessary statutory and other
approvals/permissions have been obtained.
e) Loan will be utilised strictly for the purpose as per sanction. Deviation if any, will be treated
as non-compliance.
f) Borrower to comply with all preconditions for disbursement of the loan as mentioned in the
Sanctioned Letter.

11. Scheme specific terms and conditions:

11.1 In case of Personal Loan


a) The amount of loan sanctioned shall be disbursed through the account in which the
salary is being credited/ operative account in case of non-salaried borrower.
b) A Letter of Authority signed by the borrowing employee authorizing the Bank to deduct
from his salary the prescribed monthly instalments payable towards adjustment of loan
including interest.
c) Customer to submit undertaking that he/she will not transfer his/her salary account to
other bank during the currency of the loan.

11.2. General Terms and Conditions:

a. The sanction shall be valid for six months from the date of sanction. Facilities not
availed within the above period shall be treated as lapsed.
b. The Bank, however, reserves the right to withdraw all or in part or any of the
sanctioned loan even before the expiry of the said period of 6 months.
c. The borrower will inform the Bank for any change in his employment/contact/present
and permanent address details etc.
d. The Bank shall have the right to avail the benefit of Sections 138-142 of the NI Act
read with Section 25 of Payment and settlement Act against the borrower in case of
dishonour of the ECS/NACH(debit)/ Standing Instruction (SI) mandate or due to any
other reason.
e. The borrower shall comply with all relevant guidelines of the Bank/RBI.
f. If any third-party liability arises on the bank due to wrong information by the borrower,
it will be the responsibility of the borrower and borrower shall indemnify the bank and
its employees in case any such third-party liability arises.

12. Recovery of dues:


a) Customers have been explained the repayment process of the loan in respect of, tenure,
periodicity, amount and mode of repayment of the loan. No notice, reminder or intimation
is given to the customer regarding his/her obligation to pay the EMI/ Instalment regularly
on due date.
b) On non-payment of EMI/ Instalment by the due dates, Bank shall remind the customers
by making telephone calls, SMS, sending written intimations by post and electronic
medium or by making personal visits by Bank’s authorized personnel at the addresses
provided by the customer. Costs of such calls/communication /visits shall be recovered
from the customer.
c) Notwithstanding what is stated herein, it shall be the liability of the customer to ensure
that the EMIs/ Instalments are regularly paid on the due dates.
d) Credit information relating to any customer's account is provided to the Credit
Information Bureau (India) Limited (CIBIL) or any other licensed CIC company on a
monthly basis. To avoid any adverse impact on the credit history with CIC company, it
is advised that the customer should ensure timely payment of the amount due on the
loan amount.
e) The recovery process of enforcement of mortgage/securities, including but not limited
to, taking possession and sale of the hypothecated assets in accordance with the
procedure prescribed under the Securitization and Reconstruction of Financial Assets
and Enforcement of Security Interest Act, 2002 (SARFAESI Act) or under any other law,
is followed purely as per the directions laid down under the respective law.
f) Intimation/Reminders/Notice(s) are given to customer prior to initiating steps for
recovery of overdue, under the Negotiable Instruments Act, Civil Suit as well as under
the SARFAESI Act.

13. Customer Service: Customer Service Queries including requirement of documents can
be addressed to the Bank through the following channels:
a) Write to the branch or contact us through toll free number 1800-1800 / 1800-2021.
b) Contact the branch within the working hours for:
i. Photo Copies of loan documents, which can be provided in 7 working days from date
of placing request. Necessary administrative fee shall be applicable.
ii. Loan Account statement (time line): Within 3 working days of the receipt of request.

14. Grievance Redressal: There can be instances where the Borrower is not satisfied with
the services provided. To highlight such instances & register a complaint the Borrower may
follow the following process:
a) Borrower can meet or write to the Branch Head of the concerned branch or
b) The Borrower can complain to customer care through our website: www.pnbindia.in or
email at care@pnb.co.in or through Internet Banking/ Mobile Banking or on toll free
number.
c) In case the grievance remains unresolved beyond a period of 15 days, the borrower
may escalate the matter to Principal Nodal Officer, Punjab National Bank, Customer
Care Division, Head Office, Sector 10 Dwarka, New Delhi 110075 or email at
care@pnb.co.in.
************************

PNB 1114 (R1)

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