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DCX9000
dispatch console
for DIMETRA
Keeping your workforce connected and informed
Confidently communicate
with all-in-one integration
Your control room is full of operations-critical complexities. Your dispatch solution should
not be one of them. Shuffling through multiple, outdated screens to access response
resources or being limited to manage dispatch activities from a single, fixed location is not
ideal and can significantly hinder the success of your operations. Your dispatchers deserve
the confidence of a reliable system that enables them to securely connect to field teams
instantly, from anywhere, through an easy-to-use Graphical User Interface (GUI).

The solution The DCX9000 was designed to help information, including images and
The DCX9000 is a browser-based reduce response times, improve video files, as events unfold. The
dispatch console for DIMETRA™ safety and increase efficiencies DCX9000 combines all voice, data,
Express and DIMETRA X Core that’s within your operations. With the and mapping in a single view, so your
simple to install and delivers more DCX9000, your dispatchers can teams can quickly and easily access
integrated functionality and quality improve situational awareness for the resources they need to make
at a better value. field teams by sharing important operations-critical decisions.
Experience
the benefits
Improve operations with
all-in-one integration
Monitor and log activities and manage mobile
workforces with combined radio, telephony,
messaging and mapping in a single view. Send and
receive Short Data Messages (SDS) and multimedia
files directly from the console. View, track and
connect with vehicles and teams in real-time. The
simple GUI works with touch screen or traditional
point-and-click. Multi-tabs and adjustable views allow
users to shift the focus from maps to resources for
optimal display as circumstances change

Safeguard sensitive data

and communications
Cyber-secure architecture provides maximum
protection of sensitive information. Designed by an
ISO 27001 certified organization, the DCX9000 is
ENS High certified and GDPR-compliant ensuring the
privacy of your system, data and communications.

Align with budget requirements

Feature-rich and budget-friendly, the DCX9000 provides
modern dispatching in a single, simple-to-use solution
that integrates with DIMETRA Express and DIMETRA X
Core. Dispatch and communicate with field personnel
from anywhere with internet connectivity, via a web
browser, using a Windows-based PC or tablet — with
no client side software needed.

Protect your operations

Maintain critical operations at all times with
geographical redundancy. In the event that a server
goes down, automatic switchover from a primary
to a secondary server keeps operations running
smoothly. Automatic database and audio file
synchronisation ensure that dispatchers don’t
experience interruptions.
Key features
With the DCX9000, you gain a modern feel and cost-effective dispatch experience that
integrates voice, data, messaging, telephony and mapping within an intuitive, browser-
based console. The system’s versatility and integrated functionality empowers your teams
to communicate with clarity and confidence, encourages increased collaboration and
promotes the overall success of your operations.

Voice Text
Whether dispatching from a main operations Connect with groups to share operations-critical
centre or mobile command post, a reliable information as events unfold. Easily send multimedia
connection can make or break your response. the files, including audio or image files, with workgroups
DCX9000 utilises the extensive DIMETRA dispatch and other stakeholders right from the dispatch
capabilities, so your teams can confidently stay console. With text integration, your teams are
connected. Once calls are completed, voice logs equipped to improve situational awareness and
are available, allowing dispatchers to confirm offer a more efficient response.
critical information.
• Short Data Messages (SDS) over TETRA
• Voice calls – group and private – incoming and outgoing
• Emergency calls • Instant messaging
• Ambiance Listening calls (sent via Telegram Messenger) supporting:

• Multiselect transmissions • Chats

• Group patching • Multimedia messages

• Motrola Solutions or any commercially • Supports any file type

available audio accessories
Track
The DCX9000 provides the right tools
to enable your team to communicate
in-map quickly and easily. View, track and
connect with vehicles and teams on a
layered map in real-time with Automatic
Vehicle Location (AVL) and mapping.
Monitor defined areas for safety and
operational efficiency improvements.
The GPS position of TETRA terminals
is displayed in real-time on a Web Map
Service (WMS) such as OpenStreetMap.

• Click the map icon to establish an

individual call via TETRA.
• Acquire GPS coordinates at regular
intervals and track radio users.
• Create predefined geographical
areas by drawing fences on the
map (Geofencing).
• Apply rules to radios that can
enter/exit geofences.

Record
Enable your dispatchers to instantly
replay voice logs to confirm operations-
critical information when coordinating
or reviewing a response. The DCX9000
allows dispatchers to search and playback
voice calls by radio ID, alias, talk group
etc. Voice logs can be played back and
downloaded with a security fingerprint
based on the SHA-256 Hash algorithm.

• Calls and call-related

data recorded.
• Recorded audio is decoded and
converted to analogue for playback.
• Downloadable as MP3 or WAV files.
Video
Enable your dispatchers to watch live • View live video streams in your browser with one click access via
video streams and receive video event camera icons on the map.
notifications directly in the DCX9000
• Receive video event notifications including License Plate
web browser through integration with the
Recognition (LPR).
Avigilon Unity Video Management System
(VMS). The Avigilon Control Center (ACC) • Create snapshots of video streams and share by dragging and
software allows your operators to view and dropping into a Telegram message.
assess potentially dangerous situations as • Control the cameras remotely with Pan, Tilt and Zoom
they develop and mobilize the appropriate (PTZ) capability.
resources to deal with them.
• Apply pre-configured settings (presets) to a camera.
Keep your system
operating at peak
performance with
support packages
We are committed to supporting your investment in the DCX9000
and keeping you connected by offering service packages to help
keep your system operating at optimal levels.

For DIMETRA Express the DCX9000 ships with a standard three-

year warranty with the option to enhance the service with 24x7
response time for critical issues and extend it to six years.

For DIMETRA X Core the DCX9000 ships with a standard one-year

warranty, including 24x7 response time for critical issues and repair
for hardware supplied by Motorola Solutions, with the option to
extend it in annual increments.

The service packages are set up to maintain your DCX9000 dispatch

console for long-term optimal performance with your DIMETRA
system. When combined with your DIMETRA support, should any
issues occur with either system, Motorola Solutions will be there to
minimise disruptions and restore your communications as
efficiently as possible.

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Products bearing the “Motorola Solutions Sold and Supported”

logo are premium products developed by Motorola Solutions
partners to fulfill critical functions in our customers’ systems.
These products are tested and integrated in direct cooperation
with Motorola Solutions. They are sold directly by Motorola
Solutions and through Motorola Solutions’ Channel Partners and
supported through Motorola Solutions’ customer service teams.
For more information about DCX9000 for DIMETRA,
visit: www.motorolasolutions.com/DCX9000

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