DCX9000 for DIMETRA

Keeping your workforce connected and informed

Brochure | DCX9000
Confidently communicate
with all-in-one integration
Your control room is full of operations-critical complexities. Your dispatch solution
should not be one of them. Shuffling through multiple, outdated screens to access
response resources or being limited to manage dispatch activities from a single, fixed
location is not ideal and can significantly hinder the success of your operations. Your
dispatchers deserve the confidence of a reliable system that enables them to securely
connect to field teams instantly, from anywhere, through an easy-to-use Graphical User
Interface (GUI).

The solution
DCX9000 is a browser-based dispatch console for DIMETRA™ Express and X Core that’s simple to install and delivers
more integrated functionality and quality at a better value.

DCX9000 was designed to help reduce response times, improve safety and increase efficiencies within your operations.
With DCX9000, your dispatchers can improve situational awareness for field teams by sharing important information,
including images and video files, as events unfold. DCX9000 combines all voice, data, and mapping in a single view, so your
teams can quickly and easily access the resources they need to make operations-critical decisions.

Brochure | DCX9000
Experience the benefits
Improve operations with all-in-one integration
Monitor and log activities and manage mobile workforces
with combined radio, telephony, messaging and mapping in
a single view. Send and receive Short Data Messages (SDS)
and multimedia files directly from the console. View, track and
connect with vehicles and teams in real-time. The simple GUI
works with touch screen or traditional point-and-click. Multi-
tabs and adjustable views allow users to shift the focus
from maps to resources for optimal display as
circumstances change.

Safeguard sensitive data and communications

Cyber-secure architecture provides maximum protection of
sensitive information. Designed by an ISO 27001 certified
organization, DCX9000 is ENS High certified and GDPR-
compliant ensuring the privacy of your system, data
and communications.

Align with budget requirements

Feature-rich and budget-friendly, DCX9000 provides
modern dispatching in a single, simple-to-use solution that
integrates with DIMETRA Express and X Core. Dispatch and
communicate with field personnel from anywhere with internet
connectivity, via a web browser, using a Windows-based PC or
tablet — with no client side software needed.

Protect your operations

Maintain critical operations at all times with geographical
redundancy. In the event that a server goes down, automatic
switchover from a primary to a secondary server keeps
operations running smoothly. Automatic database and audio
file synchronization ensure that dispatchers don’t
experience interruptions.

Brochure | DCX9000
Key features
With DCX9000, you gain a modern feel and cost-effective dispatch experience that integrates voice, data,
messaging, telephony and mapping within an intuitive, browser-based console. The system’s versatility and
integrated functionality empowers your teams to communicate with clarity and confidence, encourages
increased collaboration and promotes the overall success of your operations.

Voice Text
Whether dispatching from a main operations centre Connect with groups to share operations-critical
or mobile command post, a reliable connection can information as events unfold. Easily send
make or break your response. DCX9000 utilises multimedia files, including audio or image files, with
extensive DIMETRA dispatch capabilities, so your workgroups and other stakeholders right from the
teams can confidently stay connected. Once calls dispatch console. With text integration, your teams
are completed, voice logs are available, allowing are equipped to improve situational awareness and
dispatchers to confirm critical information. offer a more efficient response.
• Voice calls – group and private • Short Data Messages (SDS) over TETRA –
• Emergency calls incoming and outgoing
• Ambiance Listening calls • Instant messaging (sent via Telegram
• Multiselect transmissions Messenger) supporting:
• Group patching – Chats
• Motrola Solutions or any commercially – Multimedia messages
available audio accessories – Supports any file type

Brochure | DCX9000
Track
DCX9000 provides the right tools to
enable your team to communicate
in-map quickly and easily. View, track
and connect with vehicles and teams
on a layered map in real-time with
Automatic Vehicle Location (AVL)
and mapping. Monitor defined areas
for safety and operational efficiency
improvements. The GPS position of
TETRA terminals is displayed in real-
time on a Web Map Service (WMS)
such as OpenStreetMap.
• Click the map icon to establish
an individual call via TETRA.
• Acquire GPS coordinates at
regular intervals and track
radio users.
• Create predefined geographical
areas by drawing fences on the
map (Geofencing).
• Apply rules to radios that can
enter/exit geofences.

Record
Enable your dispatchers to instantly
replay voice logs to confirm
operations-critical information when
coordinating or reviewing a response.
DCX9000 allows dispatchers to search
and playback voice calls by radio ID,
alias, talk group etc. Voice logs can be
played back and downloaded with a
security fingerprint based on the
SHA-256 Hash algorithm.
• Calls and call-related
data recorded.
• Recorded audio is decoded
and converted to analogue
for playback.
• Downloadable as MP3 or
WAV files.

Brochure | DCX9000
 Video
Enable your dispatchers to watch live • View live video streams in your browser with one
video streams and receive video event click access via camera icons on the map.
notifications directly in the DCX9000 • Receive video event notifications including License
web browser through integration with Plate Recognition (LPR).
the Avigilon Unity Video Management
System (VMS). The Avigilon Control • Create snapshots of video streams and share by
Center (ACC) software allows dragging and dropping into a
your operators to view and assess Telegram message.
potentially dangerous situations • Control the cameras remotely with Pan, Tilt and
as they develop and mobilize the Zoom (PTZ) capability.
appropriate resources to deal
with them. • Apply pre-configured settings (presets) to a camera.

Brochure | DCX9000
Keep your system
operating at peak
performance with
support packages
We are committed to supporting your investment in DCX9000 and
keeping you connected by offering service packages to help keep
your system operating at optimal levels.

For DIMETRA Express the DCX9000 ships with a standard three-

year warranty with the option to enhance the service with 24x7
response time for critical issues and extend it to six years.

For DIMETRA X Core the DCX9000 ships with a standard one-year

warranty, including 24x7 response time for critical issues and repair
for hardware supplied by Motorola Solutions, with the option to
extend it in annual increments.

The service packages are set up to maintain your DCX9000 system

for long-term optimal performance with your DIMETRA system.
When combined with your DIMETRA support, should any issues
occur with either system, Motorola Solutions will be there to
minimise disruptions and restore your communications as
efficiently as possible.

Products bearing the “Motorola Solutions Sold and Supported”

logo are premium products developed by Motorola Solutions
partners to fulfill critical functions in our customers’ systems.
These products are tested and integrated in direct cooperation
with Motorola Solutions. They are sold directly by Motorola
Solutions and through Motorola Solutions’ Channel Partners and
supported through Motorola Solutions’ customer service teams.

Brochure | DCX9000
For more information about DCX9000 for DIMETRA,
visit www.motorolasolutions.com/DCX9000

Motorola Solutions UK Limited, Nova South, 160 Victoria Street, London, SW1E 5LB motorolasolutions.com

Availability is subject to individual country law and regulations. All specifications shown are typical unless otherwise stated and are subject to change without notice.

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