JOB DESCRIPTIONS
Role: Service Desk L1
Location: Thane
Experience: 1–2 Years (Approx. 1.5 Years)
Budget: ₹3 LPA
Qualification: Any Graduate
Key Responsibilities:
Handle calls, emails, and tickets from end users.
Log incidents/requests and provide L1 support for desktops and peripherals.
Assign tickets to relevant teams if needed.
Update ticket status and activity notes regularly.
Escalate high-priority issues as required.
Follow up for ticket closures and support scheduled IT tasks.
Willingness to work on weekends/holidays.
Role: Desktop Support Engineer
Location: Vadodara
Experience: 6 Months
Budget: ₹2.5 LPA
Qualification: Any Graduate
Key Responsibilities:
Provide basic desktop support to end users.
Troubleshoot hardware, software, and peripheral issues.
Assist with system setup, configuration, and maintenance.
Respond to user queries and log support activities.
Role: Cluster Engineer (FIELD)
Location: Ahmedabad
Experience: 1–2 Years (Approx. 1.5 Years)
Budget: ₹3.2 LPA
Qualification: Graduate
Key Requirements:
Experience in hardware troubleshooting.
Ability to manage and resolve desktop, laptop, and peripheral issues.
Good understanding of IT infrastructure and support processes.
JOB DESCRIPTIONS
Profile: Senior Desktop Engineer
Location: Valsad
Experience: 2–4 Years
Budget: ₹3.6 LPA
Qualification: Any Graduate / Diploma
Key Requirements:
Excellent communication skills (oral & written).
Strong desktop support experience (2–4 years).
OS installation, virtualization setup, and troubleshooting.
Support for high-end devices and VIP users.
Basic LAN/WAN and VC device troubleshooting.
Windows OS and Microsoft application issue resolution.
Installation/configuration of desktops, laptops, VDIs, printers, and end-user devices.
Role: Asset Engineer
Location: Noida
Experience: 1–2 Years
CTC: ₹3.5 LPA
Qualification: Any Graduate
Job Summary:
Responsible for tracking, maintaining, and supporting IT assets across their lifecycle. Includes
inventory management, basic troubleshooting, and coordination with IT support.
Key Responsibilities:
Maintain accurate inventory of IT assets (laptops, desktops, printers, etc.).
Track asset movement – additions, disposals, and transfers.
Provide first-level support for hardware/software issues.
Assist in setup and configuration of new devices.
Maintain asset records and generate usage/status reports.
Support lifecycle activities – procurement, installation, upgrade, disposal.
Assist with software license tracking and compliance.
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JOB DESCRIPTIONS
Role: L3 Server Administrator (Lead Position)
Location: Gurgaon (Onsite)
Education: BE/B.Tech/BCA/MCA
Experience: 8–10 Years
CTC: ₹12–14 LPA (Approx.)
Notice Period: ASAP
Key Responsibilities:
Manage users, groups, and AD objects
Configure and maintain AD OU structure, permission delegation, and recycle bin
Set domain and FGPP-based password policies
Handle promotion/decommissioning of Domain Controllers
Configure time settings across PDC emulator and other DCs
Manage AD replication topology and OU creation
Configure and manage DNS (scavenging, forwarders, conditional forwarders)
Create, manage, delegate, export, and troubleshoot Group Policies (GPOs)
Perform GPO backup/restore and resolve related issues
Handle backup/restore processes for AD components
Manage and troubleshoot FSMO roles and trust relationships
Role: Storage Admin L2
Location: Jammu
CTC: ₹8–9 LPA
Qualification: Graduate in a Technical Discipline
Experience: 5 Years
Key Requirements:
Hands-on experience with Hitachi and NetApp storage systems
Proficient in Cisco SAN management
Storage provisioning on Hyper-V and VMware environments
Zoning of new servers and storage mapping
Managing and reclaiming Storage LUNs
Certification in database management (MSSQL, Oracle, Postgres, etc.) preferred; if not
certified, must complete within 3 months of joining
