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Rizwan - IT Support

Muhammad Rizwan is an IT Support Engineer with experience in technical assistance, hardware/software issue resolution, and network troubleshooting. Currently employed at ClearPath Orthodontics, he has skills in server management, user account management, and remote desktop support. He holds a Bachelor's degree in Information Technology and has completed various certifications in cybersecurity and IT support.

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Muhammad Shahbaz
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41 views1 page

Rizwan - IT Support

Muhammad Rizwan is an IT Support Engineer with experience in technical assistance, hardware/software issue resolution, and network troubleshooting. Currently employed at ClearPath Orthodontics, he has skills in server management, user account management, and remote desktop support. He holds a Bachelor's degree in Information Technology and has completed various certifications in cybersecurity and IT support.

Uploaded by

Muhammad Shahbaz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MUHAMMAD RIZWAN

IT Support Engineer
Dedicated IT Support Personal with experience in providing technical
assistance and resolving hardware/software issues. Proficient in
troubleshooting network problems and ensuring optimal IT
infrastructure performance. Aiming to contribute expertise to your
company in efficient IT support services.

Contact Professional Experience


Phone ClearPath Orthodontics
0302-4876919 System Support Engineer Sep 23 - Present
Email - Installed, configured, and upgraded software applications, operating
systems, and drivers, enhancing system functionality.
iftikharmian112@gmail.com
- Server Installation and Management, Domain User Creation/Deletion.
- Installation/Configuration of IP Phone ,Network Printers and Router's.
LinkedIn
www.linkedin.com/in/muhammad- - Troubleshot and resolved wired and wireless network connectivity
problems, optimizing network performance.
rizwan-424607249
- User Creation/Deletion in Attendance Machine, Gate Entry Machine.
- Set up and maintained user accounts, permissions, and security
Education settings, ensuring data integrity and access control.
2018-2022 - Remote Administration of users inside the premises as well as
Bachelors of Science in outside of the premises.
Information Technology -Remote Desktop Support as well as ticket management of the client.

Lahore Leads University


PNY Trainings Dec 22 - Sep 23
IT Support Executive
Skills - Installed, configured, and upgraded software applications, operating
systems, and drivers, enhancing system functionality.
Technical Troubleshooting
- Troubleshot and resolved wired and wireless network connectivity
Hardware and Software problems, optimizing network performance.
Diagnostics - Set up and maintained user accounts, permissions, and security
Network Configuration and settings, ensuring data integrity and access control.
Troubleshooting - Assisted in IT equipment procurement and inventory management,
Software Installation and Upgrades contributing to cost-effective resource utilization.
User Account Management
Remote Desktop Management Certifications
Server Management/Installation
09/2022
IP Camera Installation
Windows & Linux OS Introduction to Cyber Security Attack's and Tools
Network Monitoring & Logging by Coursera.org
IP Phone Configuration
Remote User Access 10/2022
Cyber Security Essentials
Language Sponsored by Virtual University of Pakistan
Continue
English
Google IT Support
Urdu
Via Coursera.org Sponsored by IRM Pakistan

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