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Unit 1 Commercial Direction Exam

The document outlines a quiz completed on April 3, 2020, with a total score of 10 out of 10, indicating full comprehension of sales organization concepts. It includes questions on characteristics of effective sales organizations, the role of sales directors, and the importance of teamwork and client focus in sales. Each question is followed by the correct answer and feedback, emphasizing key sales principles.
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0% found this document useful (0 votes)
9 views8 pages

Unit 1 Commercial Direction Exam

The document outlines a quiz completed on April 3, 2020, with a total score of 10 out of 10, indicating full comprehension of sales organization concepts. It includes questions on characteristics of effective sales organizations, the role of sales directors, and the importance of teamwork and client focus in sales. Each question is followed by the correct answer and feedback, emphasizing key sales principles.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

Started on Thursday, April 2, 2020, 11:24

Final State

Completed on Friday, April 3, 2020, 10:58

Time 23 hours 33 minutes


employee

Points 10.00/10.00

Calificación 5,00 de 5,00 (100%)

Question 1
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

An adequate sales organization is one that:


Select one:
It has a large number of sellers.
b. One in which the general director of the company is to the
You see the sales director.
c. It is led by an extremely sales-oriented director.
authoritarian who criticizes the poor performance without acrimony.

d. Teamwork is done and each of the functions is


perfectly defined.
These are the characteristics of an adequate sales organization.
Feedback

The correct answer is: Work is done in teams and each one of the
functions are perfectly defined.

Question 2
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The current concept of selling focuses on being centered

Select one:
a. In the selling price.
b. In achieving only sales volumes.
c. It is a holistic concept whose central aspect is the
client.
The main function is for the client to be satisfied and to provide value to the
company.

d. Exclusively in the product.


Feedback

The correct answer is: It is a holistic concept whose aspect


the client is central.

Question 3
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The main functions of the sales director are


next:
Select one:
a. Design the advertising and ensure that it is effective.
b. Set the product price.
c. Launch new products to the market.
d. Interview and select the sales team.
It is one of its main functions to ensure that you have a good
team.
Feedback

The correct answer is: Interviewing and selecting the team


commercial.

Question 4
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The sales director:


Select one:
Lend money to the customer to buy the orders.
b. It is responsible for analyzing the profitability of each
client.
You must know perfectly whether the clients are profitable or not.

c. It has no financial function.

d. He has a sales team under his charge and only needs to visit
the VIP clients.
Feedback

The correct answer is: He/She is responsible for analyzing the


profitability of each customer.

Question 5
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

It's when a multinational cosmetics company sells in


ten countries, their sales organization will consist of divisions
by countries and probably within each country by regions.
The previous example belongs to a factor that Factor that
It affects the Sales organization
Select one:
a. Financial situation of the company.
b. Distribution channel
c. Geographic area
It refers to when a company only sells in a regional area, not
needs to geographically distribute sales functions. If for the
On the contrary, the company markets its products in various areas.
geographical, it will have to organize its sales department in
function of the territorial zone to achieve effective control,
coordination and achievement of objectives by areas.
Feedback

The correct answer is: Geographical area


Question 6
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

What is Coordination in sales organization.


Select one:
a. It is the responsibility of those who delegate authority that
there is harmony among the sales employees.
The coordination in the sales organization is the responsibility
of those who delegate authority, there should be harmony among the employees
of sales.

b. It is when the organization is flexible and adapts to the


changes in the environment. From this derives its capacity to
evolve or expand.

c. It is when people know what their


responsibilities that have been established according to their
capabilities and skills. All this ensures compliance.
of work and cooperation among the team.
Feedback

The correct answer is: It is the responsibility of those who delegate the
authority that there is harmony among the sales employees.

Question 7
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Knowledge is transmitted through good training and


permanent training. The role is defined in the structure of
the commercial network is refined by outlining the objectives of
sale, is situated in certain territories and is organized
In sales routes, the previous concept belongs to:
Select one:
a. Sales force:
It is formed by the sales managers, the internal team
(sales administration office) and the external team (salespeople).
The skills required for each type of salesperson will be indicated in
the profile of the same (selection and recruitment). The knowledge
They are transmitted with good training and ongoing education.
The role is defined in the structure of the commercial network, it is perfected.
pointing out the sales objectives, it is located in some territories
determined and organized into sales routes.

b. Commercial direction

c. Control area:
Feedback

The correct answer is: Sales force:

Question 8
Correct
Score 1.00 out of 1.00

Mark question
Question statement

Two of the functions of the sales director are:


Select one:
a. Form - Motivate
Training is the perfection of practical knowledge.
necessary to get things done and motivate consists
in achieving the best results of the sales team. They belong to
one of the main functions of the sales director

b. Costs - Profitability:

c. Design - implement the Marketing Plan


Feedback

The correct answer is: Form- Motivate

Question 9
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After reading the following article, answer the question:

The end user is the one who purchases or hires a service. Is it


Is this sentence correct?

Select one:
a. Incorrect.
The end user or consumer is the one who consumes to obtain a
benefit or utility.

b. Correct.
Feedback

The correct answer is: Incorrect.

Question 10
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After watching the following video,

Answer the question: Identifying the competition helps us


allows
Select one:
a. Offer a similar product to the one that already exists.

b. Offer a different product than what already exists.


Identifying the competition allows us to offer a different product.
to the one that already exists. To do this we must characterize and know where it
they find our competitors.
Feedback

The correct answer is: Offer a different product than the one already
exists.

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