Acer Altos R710

Service Guide

Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Acer Altos R710 service guide.

Date

Chapter

Updates

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Copyright
Copyright 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual : Screen messages NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

VI

Table of Contents
Chapter 1 System Introduction 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 ASM Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 ASM 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Remote Diagnostic Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 RDM 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . . . . . .18 Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . .18 Intelligent Platform Management Bus (IPMB) . . . . . . . . . . . . . . . . . . . . . . .18 Intelligent Chassis Management Bus (ICMB) . . . . . . . . . . . . . . . . . . . . . . .18 Basedboard Management Controller (BMC) . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 2

System Utilities

20

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Setup Utility Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Entering the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Primary Master and Slave Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Processor Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Advanced Chipset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 PCI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 PCI Device, Embedded Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 I/O Device / Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Serial Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Event Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Boot Device Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removable Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Fault Resilient Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Chapter 3

Machine Disassembly and Replacement

60

Disassembly FlowChart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Opening the Housing Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents
Removing the Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing the CD-ROM and FDD module . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing Power Supply Moduel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Power Supply Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Retention Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Front Panel Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Chapter 4

Troubleshooting

72

POST Error Codes and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Standard POST Error Messages and Codes . . . . . . . . . . . . . . . . . . . . . . .73 Extended POST Error Messages and Codes . . . . . . . . . . . . . . . . . . . . . . .74 BIOS Recovery Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Bootblock Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Chapter 5

Jumper and Connector Information

78

Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 System Recovery and Update Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . .80 External RJ45 Serial Port Jumper Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Serial Port A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Serial Port B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Serial Port Multiplexer Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Rear RJ45 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Chapter 6 Appendix A Appendix B

FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components

84 90

Microsoft Windows 2000 Server Environment Test . . . . . . . . . . . . . . . . . . . . . .93 Microsoft Windows 2000 Advanced Server Environment Test . . . . . . . . . . . . . .95 Novell Netware 6.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 RedHat Linux 7.3 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 SCO Open Server 5.0.6 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .101 SCO Open Unixware 7.1.1 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . .103

Appendix C

Online Support Information

106

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Table of Contents

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Chapter 1

System Introduction
Features
Processor
Single or dual Intel XeonTM processors with 800 MHz FSB Intel Hyper-Threading Technology support

Chipset
Intel E7520 chipset, including: E7520 MCH PXH Intel 82801ER I/O Controller Hub 5-R (ICH-5R)

Memory
Six DIMM slots supporting DDR-2 400 MHz memory Memory mirroring and memory sparing options Maximun upgrade: 12GB

I/O Control
External connections: Stacked PS/2 ports for keyboard and mouse RJ45 Serial B port Two RJ45 NIC connectors for 10/100/1000 Mb connections Two USB 2.0 ports U320 high-density 80-pin SCSI connector (channel B) Internal connections: Two USB port headers, each of which supports two USB 2.0 ports One DB9 Serial A header mounted on motherboard One Ultra320 80-pin SCSI connector (Channel A) Two SATA-150 connectors with integrated RAID 0/1 support One ATA-100 connector SSI-compliant 34-pin, high-density 100-pin, and alternate 50-pin control panel headers Intelligent Management Module 120-pin connector, supporting the optional Professional server management modules

Add-in Card
One low-profile riser slot that supports a riser card capable of supporting upto three low-profile PCI-X 66/100MHz add-in cards. One full-height riser slot, utilizing Adaptive Slot technology. Capable of supporting riser cards that follow either PCI-X or PCI-Express specificatons. The riser cards can support upto three fullheight, full-length PCI-X 66/100 MHz, PCI-X 133, or PCI-Express add-in cards, depending on the riser car used.

Chapter 1

Video
On-board ATI RAGE XL video controller with 8MB SDRAM

Hard Drive, Optical Drive, and Floppy Drive

Floppy Support Support 1.44MB Floppy drive Ultra ATA/100 support: Two IDE channels, each capable of supporting up to two drives. The primary channel routes through a 100-pin flex cable to SCSI backplane providing Optical Drive support. SATA support: Two SATA ports RAID level 0/1 support SCSI support:: Dual-channel LSI Logic 53C1030 Ultra320 SCSI controller --- Implements LSI Logic Fusion-MPT architecture --- Supports LSI Logic Integrated Mirroring and Striping technology Zero-channel RAID supporting the RUBI-2 specification

LAN
Dual Intel 82546GB 10/100/1000 INCs

Fans
Two 3-pin SSI compliant single speed processor fan connectors One 3-pin system fan connector with fan speed control One 20-pin fan connector providing fan speed control and monitoring for system fans Support for up to eight system fans Four system fans in default configuration Two non-redundant fans in each power supply

Server Management/Diagnositcs
On-board Platform Instrumentation using the National Semiconductor PC87431M miniBasedboard Management Controller (mBMC) (Default) Support for optional Intelligent Management Module-Prefessional Edition Support for Acer Altos Server Management 6.x Light-Guided Diagnostics on all field replaceable units (FRUs)

Dimensions
3.455 inches high 16.930 inches wide 26.457 inches deep 60 pounds

Hard Drives
Up to five fixed or hot-swap SATA or SCSI drives Drive bay for sixth hard drive or 3.5 inch tape drive

Chapter 1

Peripherals
Slimline bya for CD-ROM drive, DVD-ROM drive, or floppy drive Optional kit to convert one hard drive bya inot a CD-ROM / DVD-ROM, or floppy drive bay PCI riser card bracket

LEDs
Standard Control Panel: NIC1 Activity NIC2 Activity Power / Sleep System Status (with optional light pipe kit, system status LEDs can be viewed with bezel closed) System identification Power subsystem: Status LED on each power module Fault LED for each system fan

Power Supply
One 700W powers supply Optional hot swap redundant 700W power supply kitr

Chassis Intrusion
Lockable front bezel Chassis intrusion switch Lock attach point for chassis cover

PCI slots
One slot supporting one of three riser card options: Full-height PCI-Express riser: supports two PCI-Express PCI cards and one PCI-X card Full-height PCI-X riser: supports three PCI-X add-in cards Full-height PCI-X high-performance riser: supports three high-speed PCI-X cards

Chapter 1

System Block Diagram

Chapter 1

System Board Layouts

Connector and Header Locations

Chapter 1

Item A B C D E F G H I J K L M N O P

Description Serial Port A SCSI Channel B 8-pin ARMC connector Battery Full-height riser slot Low-profile riser slot Back panel I/O ports DIMM sockets Processor 1 fan header Processor socket 1 Processor socket 2 Processor 2 fan header +12V processor power Fan board connector Floppy connector System fan 3-pin header

Item Q R S T U V W X Y Z AA BB CC DD EE

Description Secondary IDE channel Control panel 100-pin connector 24-pin SSI power connector 50-pin control panel connector 34-pin SSI control panel connector SATA port 1 SATA port 2 Power supply signal cable USB header (DH-10) USB header (1x10) IPMB connector IDE power connector SCSI channel A ICMB connector 120-pin connector for optional Acer Intelligent Management Module

Chapter 1

Back Panel Connectors

I
TP00762

Item A B C D E F G H I

Description PS/2 Mouse port PS/2 Keyboard port Com Port (RJ-45 connector) Gigabit LAN #1 Port (RJ45) Gigabit LAN #2 Port (RJ45) Video Port USB port #1 USB port #2 SCSI Channel A external connector

Chapter 1

SCSI Backplane

Item A B C D E

Description Floppy Drive Connector IDE Optical Drive Connector SCA2 Hard Drive Connectors 6th Drive Insert (optional) Control Panel Connector

Chapter 1

Internal and External Structure

Front View (with bezel)

Item 1 2 3

Description Name Plate Keylock LEDs

Front View (w/o bezel)

Item 1 2 3 4 5 6 7

Description Slim CDRM or FDD Bay 3.5 SCSI HDD bay Tape Device bay / 6th SCSI HDD bay Front VGA output port Front USB port Power Button ID Button

Chapter 1

Front Panel LED and Buttons

Item A B C D E F

Description Power Button LAN #2 Activity LED LAN #1 Activity LED Power LED System Status LED Hard Drive Activity

Item G H I J K L

Description System ID LED System ID Button System Reset Button USB connector Recessed NMI Button (Tool Required) VGA connector

Control Button Functions Item Power/Sleep button Reset button ID button Description Toggles the system power on/off. Sleep button for ACPIcompatible operating systems. Reboots and initializes the system Toggles the front panel ID LED and the base board ID LED on and off. The baseboard LED is visible from the rear of the chassis and allows you to locate the server from the rear of a rack of systems. Puts the server in a halt-state for diagnostic purposes.

NMI button

LED Indicator Status Item NIC 1 activity LED NIC 2 activity LED Power/Sleep LED Description Continuous green light indicates a link between the system and the network to which it is connected. Blinking green light indicates network activity. Continuous green light indicates the system has power applied to it. Blinking green indicates the system is in S1 sleep state. Chapter 1

10

LED Indicator Status Item Hard disk drive status LED System Status LED Description No light indicates the power is off / is in ACPI S4 or S5 state. Random blinking green light indicates hard disk drive activity (SCSI or SATA). No light indicates no hard disk drive activity. Solid green indicates normal operation Blinking green indicates degraded performance Solid amber indicates a critical or non-critical condition No light indicates POST is running or the sytem is off

System Identification LED Solid blue indicates system identification is active No light indicates system identification is not activated

Rear Panel

Item A B C D E F G H I J K L M N

Description Low Profile PCI Add-in Card Slots Full Height PCI Add-in Card Slots Power Supply Modules (1+1 Configuration Shown) PS2 Keyboard and Mouse Ports RJ45 Serial B port LAN #1 Connector LAN #2 Connector Optional DB9 Serial A port Cut out Videon Connector USB #1 Connector USB #2 Connector Diagnostic POST code LEDs Management NIC connector (optional) External SCSI Channel B Connector

Chapter 1

11

Item O

Description Cooling fan for Redundant Power Fan Module

Optional Peripherals

Item A B C D E F

Description Slim-line Device cage, support for floppy drive / DVD / CDROM drive Optional 6th hard drive or Tape Drive Bay System Control Panel 1st Hard Drive Bay or Optional Floppy drive bay Hard Drive Bays (5) Chassis Handle

12

Chapter 1

Internal Components Locations

Item A B C D E F G H I J K

Description Power Supply Power Distribution Modules Board Riser Card Assemble CPU Air Duct Fan Module Air Buffle Slim Line Drive Bay Front Bezel Chassis Handle

Chapter 1

13

Item L M

Description Control Panel Hard Drive Bays

14

Chapter 1

Hardware Specifications and Configurations

Processor Item Type Slot Speed Bus frequency Voltage Specification Single or dual Intel XeonTM processor with 800 MHz FSB Intel Hyper-ThreadingTM Technology support Socket 604 800MHz/2.8GHz/3.0GHz/3.2GHz/3.4GHz/3.6GHZ 100/133 MHz The base board has two VRDs (Voltage REgulator Devices) providing the appropriate voltages to the installed processors. Each VRD is compliant with the VRD 10.1 specification and is designed to support Intel XeonTM processors that require up to a sustained maximum of 105AMPs (amperes) and peak support of 120A. Note: The server board is designed to provide up to 120A per processors. Processors with higher current requirements are not supported.

Memory Configuration Item DDR200 and DDR 266 registered DIMM organization Pin count DIMM capacity Description ECC DIMM modules x72 ECC 184 The server board provides the following maximum memory capacities based on the number of DIMM slots provided and maximum supported memory load by the chipste: 24GB maximum capacity for DDR-266 16GB for DDR-333 and DDR2-400 DDR-266 Memory DIMM sizes include: 128MB, 256MB, 512MB, 1GB, 2GB, and 4GB DDR-333 Memory DIMM sizes include: 128MB, 256MB, 512Mb, 1GB, 2GB and 4GB DDR2-400 Memory DIMM sizes include: 256MB, 512MB, 1GB, 2GB and 4GB JEDEC Rev 2.0 2.5V (VDD/VDDQ) SSTL2

DIMM supported capacities

Serial PD Voltage options Interface

Two DIMMs must be populated in a bank for a X144 wide memory data path. Any or all memory banks may be populated

I2C Address Map I2C Bus PB1 I2C Add 0x58 0x60 Device Heceta5 SIO

Chapter 1

15

I2C Address Map I2C Bus PB3 I2C Add 0x30 0x32 0x44 0x60 0xA0 0xA2 0xA4 0xA6 0xA8 0xAA 0xAC 0xAE 0xC4 0xD2 PB4 Device CPU1 therm sensor CPU2 therm sensor ICH3 MCH DIMM1 DIMM3 DIMM5 CPU1 SEEPROM DIMM2 DIMM4 DIMM6 CPU2 SEEPROM P64H2 CK408B NIC

16

Chapter 1

DDR Configurations DIMM Capacity 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1GB 1GB 1GB 2GB DIMM Organization 16M x 72 16M x 72 16M x 72 32M x 72 32M x 72 32M x 72 32M x 72 64Mx 72 64M x 72 64M x 72 64M x 72 128M x 72 128M x 72 128M x 72 256M x 72 SDRAM Density 64 megabit 64 megabit 128 megabit 64 megabit 128 megabit 128 megabit 256 megabit 128 megabit 256 megabit 256 megabit 512 megabit 256 megabit 512 megabit 512 megabit 512 megabit SDRAM Organization 16M x 4 8M x 8 16M x 8 16M x 4 32M x4 16M x 8 32M x 8 32M x 4 64M x 4 32M x 8 64M x 8 64M x 4 64M x 8 128M x 4 128M x4 #SDRAm Device/Rows/ Banks 18/1/4 18/2/4 9/1/4 36/2/4 18/1/4 18/2/4 9/1/4 36/2/4 18/1/4 18/2/4 9/1/4 32/2/4 18/2/4 18/1/4 36/2/4 # Address Bits Rows/Banks/ Column 12/2/10 12/2/9 12/2/10 12/2/10 12/2/11 12/2/10 13/2/10 12/2/11 13/2/11 13/2/10 13/2/11 13/2/11 13/2 13/2/12 13/2/12

PCI Riser Slots Item Riser Slot 1 Features lower profile riser slot (J5F1) utilizes a 202-pin connector P64-B bus can support bus speeds of up to 100MHz with up to two PCI-X 100MHz card installed Supports up to three low profile PCI-X 66/100MHz PCI-X cards. The bus will drop to 66MHz when three PCI-X 100MHz cards are installed, or will match the card speed of the lowest speed card on the bus. Riser Slot 2 280-pin connector, 5 volt keyed, 64-bit expansion slot connector Using Intel adaptive slot technology and different riser cards, this slot is capable of supporting full height PCI-X 66/100/133 or PCI-Express cards

VGA Interface Item VGA controller Specification ATI RAGE XL (supports all standard IBM VGA modes) The ATI Rage XL chip contains a SVGA video controller, clock generator, 2D and 3D engine. PCI bus 8MB SDRAM Enable/disable by BIOS Setup

VGA controller resident bus VGA Memory Function control

Chapter 1

17

VGA Interface Item Subsystem supports Specification Resolutions up to 1600 x 1200 in 8/16/24/32bpp modes under 2D Resolutions up to 1024 x 768 in 8/16/24/32bpp modes under 3D CRT and LCD monitors up to 100 Hz vertical refresh rate

Video Modes
Video Modes 2D Mode 640x480 800x600 1024x768 1280x1024 1280x1024 1600x1200 1600x1200 3D Mode 640x480 800x600 1024x768 1280x1024 1600x1200 Refresh Rate (Hz) 2D Video Mode Support 8bpp 60,72,75,90,100 60,70,75,90,100 60,72,75,90,100 43,60 70,72 60,66 76,85 Supported Supported Supported Supported Supported Supported Supported 16bpp Supported Supported Supported Supported -Supported Supported 24bpp Supported Supported Supported Supported Supported Supported Supported 32bpp Supported Supported Supported Supported Supported Supported --

Refresh Rate (Hz) 3D Video Mode Support with Z Buffer Enabled 8bpp 60,72,75,90,100 60,70,75,90,100 60,72,75,90,100 43,60,70,72 60,66,76,85 Supported Supported Supported Supported Supported 16bpp Supported Supported Supported Supported -24bpp Supported Supported Supported --32bpp Supported Supported Supported ---

SCSI Interface
Item Specification

SCSI controller
Number of SCSI channel(s)

The server board provides two SCSI connectors, one for each channel of the embedded LSI53C1030 dual channel Ultra320 SCSI controller Two independent Ultra 160 SCSI channels: SCSI Channel A: 1 SCSI connector (68-pin 16-bit Ultra 160 SCSI-3 connector on CN38) SCSI Channel B: 1 SCSI connector (68-pin 16-bit Ultra 160 SCSI-3 connector on CN32) Single ended and Low Voltage Differential (LVD) devices Supporting up to 160MB/sec. SCSI transfers

Support Peripheral Type Support Speed

Internal/External 68-pin VHDCI SCSI Connectors Pin-out Connector Contact No. 1 2 3 4 5 18 Signal Name +DB(12) +DB(13) +DB(14) +DB(15) +DB(P1) Signal Name -DB(12) -DB(13) -DB(14) -DB(15) -DB(P1) Connector Contact No. 35 36 37 38 39 Chapter 1

Internal/External 68-pin VHDCI SCSI Connectors Pin-out Connector Contact No. 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Signal Name +DB(0) +DB(1) +DB(2) +DB(3) +DB(4) +DB(5) +DB(6) +DB(7) +DB(P) GROUND GROUND RESERVED RESERVED RESERVED GROUND +ATN GROUND +BSY +ACK +RST +MSG +SEL +C/D +REQ +I/O +DB(8) +DB(9) +DB(10) +DB(11) Signal Name -DB(0) -DB(1) -DB(2) -DB(3) -DB(4) -DB(5) -DB(6) -DB(7) -DB(P) GROUND GROUND RESERVED RESERVED RESERVED GROUND -ATN GROUND -BSY -ACK -RST -MSG -SEL -C/D -REQ -I/O -DB(8) -DB(9) -DB(10) -DB(11) Connector Contact No. 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68

PCI BusSegment Characteristics PCI Bus Segment P32-A P64-B P64-C Voltage 5V 3V 3V Width 32-bits 64-bits 64-bits Speed PCI-X 33 MHz PCI-X 100/33 MHz PCI-X 100/33 MHz Type Peer Bus Peer Bus Supports full-length cards,3.3V bus Peer Bus Supports low-profile cards,3.3V bus PCI I/O Riser Slots

Network Controller Item Spec. Support subsystems Description Intel 82546EB Fast Ethernet Controller Supports 10Base-T/100Base-TX/1000Base-TX network

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19

Network Controller Item Features Description 64-bit PCI-X Rev.1.0 master interface Integrated IEEE 802.3 10Base-T, 100Base-TX and 1000Base-TX compatible PHY+ IEEE 820.3ab atuo-negotiation support Full duplex support at 10Mbps, 100Mbps, and 1000Mbps operation Integrated UNDI ROM support MDI/MDI-X and HWI support Low power +3.3V device ACPI Sleep states Item S0 S1 S4 Description Normal running state Processor sleep state. No context will be lost in this state and the processor caches will maintain coherency. Hibernate or suspend to Disk. The memory and machine state are saved to disk. Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation. This assumes that no hardware changes have been made to the system while it was off. Soft off. Only the RTC section of the CSB and the BMC are running in this state. No context is saved by the OS or hardware.

S5

IRQ Assignment Map ISA Interrupt IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 PIRQA PIRQB 20 Description Timer/counter, HPET #0 in legacy replacement Mode. In APIC mode, cascade from 8259 controller #1 keyboard Slave controller INTR output. In APICmode timer/counter, HPET#0 Serial port A Serial port B Parallel Port (Not implemented) Floppy Parallel port, generic (Not implemented) RTC/HPET#1 in legacy replacement mode Generic, Option for SCI Generic, Option for SCI HPET#2, option for SCSI, TCO PS2 Mouse FERR Primary ATA, legacy mode Secondary ATA, legacy mode USB 2.0 Controller #1 and #4 Video Chapter 1

IRQ Assignment Map ISA Interrupt PIRQC PIRQD PIRQE PIRQF PIRQG PIRQH Ser IRQ Description USB 2.0 Controller #3, Native IDE, S-ATA USB 2.0 Controller #2 Option for SCI, TCO, HPET#0,1,2 Option for SCI, TCO, HPET#0,1,2 Option for SCI, TCO, HPET#0,1,2 USB 2.0 EHCI controller #1, option for SCI, TCo, HPET#0, 1, 2 SIO3

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21

Environmental Requirements

Parameter Operating Temperature

Limits +5o C to +50o C (32o F to 131o F) Note: Chassis design must provide airflow to avoid exceeding Intel Xeon processor maximum case temperature. -40oC to +70oC (-40o F to 158o F) +/- 5% of all nominal voltages 90%, non-condensing @ 35oC Sound Pressure: 55 dBA ( Rackmount) in an idle state at typical office ambient temperature. (23 +/- degrees C) Sound Power: 7.0 BA in an idle state at typical office ambient temperature. (23 +/- 2 degrees C) Trapezoidal, 50g, 170inches/sec

Non-Operating Temperature DC Voltage Non-Operating Humidity Acoustic noise

Shock (Unpackaged)

Shock (Packaged)(>/=40 24inches lbs to <80 lbs) Vibration (Unpackaged) ESD System Cooling Requirement in BTU/Hr 5Hz to 500Hz 3.13g RMS random +/- 15KV per Intel Environmental test specification 1826 BTU/ hour

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Mechanical Specifications

Item Dimensions I/O ports

Specification HxWxD 77mm(H) x 430mm (W) x 648mm (D) 1. 1x PS/2 port ( support K/B and Mouse via Y-cable) 2. 3 x USB 3. 2 x Gibabit Ethernet ports (RJ45) 4. 1 x RJ-45 for serial support through RJ-45 to serial cable 5. 2 x VGA video ports 6. 1 x SCSI connector

Slots Main board Drive bays Switching power supply Form Factor Weight

6 x 64bit PCI-X slots SE757520JR2 1. 1 x slime type 1.44MB FDD 2. 1 x high speed slime type CD-ROM or DVD-ROM 500W hot-swap/redundant power supplies 2U Rack Mount 23Kg

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23

ASM Pro
ASM 5.1
ASM Pro is a system management tool based on the Simple Network Management Protocol (SNMP) and Remote Procedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, fan status or redundant power supply status. This feature is designed primarily for server supervisors and management information system ( MIS ) personnel to help them detect errors or potential trouble spots in their network servers through a single management station. ASM Pro consists of two major parts: ASM-Console - a Windows-based monitoring station that communicates with the ASM-Agents. ASM-Agent(s) - the individual servers managed by the ASM-Console.

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Intelligent Platform Management Interface (IPMI)

IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a standard way. With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log. The CPU only has to ask what has changed since the last time it asked. Every device communicates directly, through IPMI, to the Event Log, which is used to record, in a consistent way, all status events for the unique device. This simplifies the agent-handling routine. The system only needs a single agent, and it will not need to be changed when you move from five devices to manage, for example, to six. And the system doesnt need to change the way the CPU checks the Event Log when a new device is added to the system; it always checks in the same way, whether there is one device or a hundred. With IPMI, use of the CPU is minimized, so overall system performance improves. There are four elements of IPMI: Intelligent Platform Management Interface, Intelligent Platform Management Bus, Intelligent Chassis Management Bus, and Baseboard Management Controller. Detailed description of each element is listed below.

Intelligent Platform Management Interface (IPMI)

IPMI is the specification for the management controller command sets, including command sets for sensors, event logs, and sensor data record access, as well as the specification for the data formats, including sensor data records, event log entries, and FRU inventory information. IPMI is also the name used for the overall standardization effort.

Intelligent Platform Management Bus (IPMB)

IPMB is the I2C-based, multi-master bus used for intra-chassis communication with satellite management controllers. Here sensor devices and cards with IPMI bus access can be added to the IPMI standard.

Intelligent Chassis Management Bus (ICMB)

ICMB is the RS-485 based inter-chassis management bus, based on IPMB. It is used for common chassis and emergency management functions, including power and reset control, chassis status, events, and FRU inventory.

Basedboard Management Controller (BMC)

BMC is used to monitor baseboard temperatures and voltages, and to manage the system event log and nonvolatile storage for sensor data records. It provides a system software interface to the Intelligent Platform Management Bus.1

The description of IPMI and IPMI elements is copied from IPMIs white paper, published by HEWLETT PACKARD, in February 1998.

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup utility is provided to perform system configuration changes and to display current settings and environment information. The BIOS Setup utility stores configuration settings in system non-volatile storage. Changes affected by BIOS Setup will not take effect until the system is rebooted. The BIOS Setup Utility can be accessed during POST by using the F2 key.

Localization
The BIOS Setup utility uses the Unicode standard and is capable of displaying setup forms in English, French, Italian, German, and Spanish. The BIOS supports these languages for console strings as well.

Console Redirection
The BIOS Setup utility is functional via console redirection over various terminal standards emulation. This may limit some functionality for compatibility, e.g., usage of colors or some keys or key sequences or support of pointing devices.

Configuration Reset
Setting the Clear CMOS jumper (board location J1H4) produces a "reset system configuration" request. When a request is detected, the BIOS loads the default system configuration values during the next POST. Alternatively, the user can clear CMOS without opening the chassis. Using the control panel, the user can hold the reset button for 4 seconds and then press the power button while still pressing the reset button. The Intel Management Module, when installed, provides a software method to issue a "reset system configuration" request. Software can send a specific OEM command to the Sahalee BMC to indicate the request.

Keyboard Commands
While in the BIOS Setup utility, the Keyboard Command Bar supports the keys specified in the following table.

Key Enter

Option Execute Command

Description The Enter key is used to activate submenus, pick lists, or to select a subfield. If a pick list is displayed, the Enter key will select the pick list highlighted item, and pass that selection in the parent menu.

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Key ESC Exit

Option

Description The ESC key provides a mechanism for backing out of any field. This key will undo the pressing of the Enter key. When the ESC key is pressed while editing any field or selecting features of a menu, the parent menu is reentered. When the ESC key is pressed in any sub-menu, the parent menu is reentered. When the ESC key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded. If "No" is selected and the Enter key is pressed, or if the ESC key is pressed, the user is returned to where they were before ESC was pressed without affecting any existing any settings. If "Yes" is selected and the Enter key is pressed, setup is exited and the BIOS continues with POST.

Select Item

The up arrow is used to select the previous value in a pick list, or the previous options in a menu item's option list. The selected item must then be activated by pressing the Enter key. The down arrow is used to select the next value in a menu item's option list, or a value field's pick list. The selected item must then be activated by pressing the Enter key. The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a sub-menu or pick list is displayed. The Tab key is used to move between fields. For example, Tab can be used to move from hours to minutes in the time item in the main menu. The minus key on the keypad is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. The plus key on the keypad is used to change the value of the current menu item to the next value. This key scrolls through the values in the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboard, but will have the same effect.

Select Item

Select Menu

Tab

Select Field

Change Value

Change Value

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Key F9 Setup Defaults

Option

Description Pressing F9 causes the following to appear: Load Setup Defaults? [OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all setup fields are set to their default values. If "Cancel" is selected and the Enter key is pressed, or if the ESC key is pressed, the user is returned to where they were before F9 was pressed without affecting any existing field values. F7 Discard Changes Pressing F7 causes the following message to appear: Discard Changes? [OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all changes are not saved and setup is exited. If "Cancel" is selected and the Enter key is pressed, or the ESC key is pressed, the user is returned to where they were before F7 was pressed without affecting any existing values. F10 Save Changes and Exit Pressing F10 causes the following message to appear: Save configuration changes and exit setup? [OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all changes are saved and setup is exited. If "Cancel" is selected and the Enter key is pressed, or the ESC key is pressed, the user is returned to where they were before F10 was pressed without affecting any existing values.

Entering the BIOS Setup Utility

During the BIOS POST operation, the user is prompted to use the F2 function key to enter Setup as follows: Press <F2> to enter Setup.

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Main Menu

The first screen displayed when entering the BIOS Setup Utility is the Main Menu selection screen. This screen displays the major menu selections available. The following tables describe the available options on the top level and lower level menus. Default values are shown in bold text. Main Menu Options
Feature System Overview AMI BIOS Version Build Date Processor Type Speed Count System Memory Size N/A N/A Amount of physical memory detected N/A N/A N/A N/A N/A N/A Processor brand ID string Calculated processor speed Detected number of physical processors N/A N/A N/A N/A BIOS ID string (excluding the build time and date) BIOS build date Options Help Description

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Chapter 2

Main Menu Options

Feature System Time Options HH:MM:SS Help Use [ENTER], [TAB] or [SHIFT-TAB] to select a field. Use [+] or [-] to configure system Time. System Date DAY MM/DD/YYYY Use [ENTER], [TAB] or [SHIFT-TAB] to select a field. Use [+] or [-] to configure system Date. Language English/French/ German/Italian/ Spanish Select the current default language used by BIOS. Select the current default language used by BIOS. Configures the system date. Default is [Build Date]. Day of the week is automatically calculated. Description Configures the system time on a 24 hour clock. Default is 00:00:00

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Advanced Menu
The following tables describe the menu options and associated sub-menus available on the Advanced Menu.

Advanced Menu Options

Feature Advanced Settings WARNING: Setting wrong values in below sections may cause system to malfunction. Processor Configuration IDE Configuration Floppy Configuratin Super I/O Configuration USB Configuration PCI Configuration Memory Configuration Preproduction Debug N/A N/A N/A N/A N/A N/A N/A N/A Configure processors Configure the IDE device(s). Configure the Floppy drive(s). Configure the Super I/O Chipset. Configure the USB support Configure PCI devices. Configure memory devices. This option provides engineering access to internal settings. Itdoes not exist on production releases. Selects submenu Selects submenu Selects submenu Selects submenu Selects submenu Selects submenu Selects submenu Selects submenu Options Help Text Description

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Processor Configuration Sub-menu

Processor Configuration Sub-menu Options

Feature Configure Advanced Processor Settings Manufacturer Brand String Frequency FSB Speed CPU1 CPUID Cache L1 Cache L2 Cache L3 N/A N/A N/A N/A N/A N/A N/A N/A Displays the CPUID of the processor Displays cache L1 size Displays cache L2 size Displays cache L3 size.Visible only if the processor contains an L3 cache. Displays the CPUID of the processor Intel N/A N/A N/A N/A N/A N/A N/A Displays processor manufacturer string Displays processor brand ID string Displays the calculated processor speed Displays the processor front-side bus speed Options Help Text Description

CPU2 CPUID N/A N/A

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Processor Configuration Sub-menu Options

Feature Cache L1 Cache L2 Cache L3 Options N/A N/A N/A N/A N/A N/A Help Text Description Displays cache L1 size Displays cache L2 size Displays cache L3 size.Visible only if the processor contains an L3 cache. Rearms the processor sensors. Only displayed if the Intel Management Module is present.

Processor

Disabled Enabled

If enabled, all processors will be activated and retested on the next boot. This option will be automatically reset to disabled on the next boot. This should be enabled in order to boot legacy OSes that cannot support processors with extended CPUID functions. Enable Hyper-Threading Technology only if OS supports it.

Max CPUID Value Limit

Disabled Enabled

Hyper-Threading Technology

Disabled Enabled

Controls Hyper-Threading state. Primarily used to support older Operating Systems that do not support Hyper Threading. Note: This option may not be present in early Beta releases.

Intel SpeedStepTM Tech

Auto Disabled

Select disabled for maximum CPU speed. Select enabled to allow the OS to reduce power consumption.

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Chapter 2

IDE Configuration Sub-menu

IDE Configuration Sub-menu Options

Feature IDE Configuration Onboard P-ATA Channels Disabled Primary Secondary Both Disabled: disables the integrated P-ATA Controller. Primary: enables only the Primary P-ATA Controller. Secondary: enables only the Secondary P-ATA Controller. Both: enables both P-ATA Controllers. Onboard S-ATA Channels Disabled Enabled Disabled: disables the integrated S-ATA Controller. Enabled: enables the integrated S-ATA Controller. Configure S-ATA as RAID N/A When enabled the S-ATA channels are reserved to be used as RAID. Controls state of integrated S-ATA controller. Controls state of integrated P-ATA controller. Options Help Text Description

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IDE Configuration Sub-menu Options

Feature S-ATA Ports Definition Options A1-3rd M/A24th M A1-4th M/A23rd M Help Text Defines priority between SATA channels Description Default set the S-ATA Port0 to 3rd IDE Master channel & Port1 to 4th IDE Master channel. Otherwise set S-ATA Port0 to 4th IDE Master channel & Port1 to 3rd IDE Master channel. Mixed P-ATA/S-ATA N/A Lets you remove a P-ATA and replace it by S-ATA in a given channel. Only 1 channel can be S-ATA. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices. Disable/Enable device write protection. This will be effective only if device is accessed through BIOS. Select the time out value for detecting ATA/ATAPI device(s). Select the mechanism for detecting 80Pin ATA(PI) Cable. Selects submenu for configuring mixed P-ATA and S-ATA. Selects submenu with additional device details.

Primary IDE Master

N/A

Primary IDE Slave

N/A

Selects submenu with additional device details.

Secondary IDE Master

N/A

Selects submenu with additional device details.

Secondary IDE Slave

N/A

Selects submenu with additional device details.

Third IDE Master

N/A

Selects submenu with additional device details.

Fourth IDE Master

N/A

Selects submenu with additional device details.

Hard Disk Write Protect

Disabled Enabled

Primarily used to prevent unauthorized writes to hard drives. Primarily used with older IDE devices with longer spin up times. The 80 pin cable is required for UDMA-66 and above. BIOS detects the cable by querying the host and/or device.

IDE Detect Time Out (Sec) ATA(PI) 80Pin Cable Detection

0/5/10/15/20/ 25/30/35 Host & Device Host Device

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Mixed P-ATA-S-ATA Configuration with only Primary P-ATA

Feature Mixed P-ATA/S-ATA First ATA Channel P-ATA M-S S-ATA M-S Configure this channel to PATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA. Second ATA Channel P-ATA M-S S-ATA M-S Configure this channel to PATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA. 3rd & 4th ATA Channels A1-3rd M/A24th M A1-4th M/A23rd M Configure this channel to PATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA. Defines the S-ATA device for this channel. If the Second ATA is assigned S-ATA, this option reverts to P-ATA. Defines the S-ATA device for this channel. If the First ATA is assigned SATA, this option reverts to P-ATA. Display only. If the First ATA or Second ATA is assigned S-ATA, this option reverts to None. Options Help Text Description

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IDE Device Configuratioin Sub-menu Selections

Feature Device Vendor N/A N/A N/A N/A N/A N/A N/A N/A N/A Type Not Installed Auto CDROM ARMD Options N/A N/A N/A N/A N/A N/A N/A N/A N/A Select the tpe of device connected to the system Help Text Description Display detected device info Display IDE device vendor Display IDE DISK size Display LBA Mode Display Block Mode Display PIO Mode Display Async DMA mode Display Ultra DMA mode Display S.M.A.R.T. support The Auto setting should work in most cases

Primary/Secondary/Third/Fouth IDE Master/Slave

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Chapter 2

IDE Device Configuratioin Sub-menu Selections

Feature LBA/Large Mode Options Disabled Auto Help Text Disabled: Disables LBA Mode. Auto: Enabled LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled. Block (Multi-Sector Transfer) Mode Disabled Auto Disabled: The Data transfer from and to the device occurs one sector at a time. Auto: The data transfer from and to the device occurs multiple sectors at a time if the device supports it. PIO Mode DMA Mode Auto/1/2/3/4 Auto SWDMA0-0 SWDMA0-1 SWDMA0-2 MWDMA0-0 MWDMA0-1 MWDMA0-2 UWDMA0-0 UWDMA0-1 UWDMA0-2 UWDMA0-3 UWDMA0-4 UWDMA0-5 S.M.A.R.T. 32Bit Data Transfer Auto/Disabled/ Enabled Disabled Enabled Self-Monitoring, Analysis and Reporting Technology Enable/Disable 32-bit Data Transfer The Auto setting should work in most cases Select PIO Mode Select DMA Mode. Auto :Auto detected SWDMA :SinglewordDMAn MWDMA :MultiwordDMAn UWDMA :UltraDMAn The Auto setting should work in most cases The Auto setting should work in most cases The Auto setting should work in most cases Description The Auto setting should work in most cases

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Floppy Configuration Sub-menu

IDE Device Configuratioin Sub-menu Selections

Feature Floppy Configuration Floppy A Disabled 720 KB 3 1/2" 1.44 MB 3 1/2" 2.88 MB 3 1/2" Onboard Floppy Controller Disabled Enabled Allows BIOS to Enable or Disable Floppy Controller Select the type of floppy drive connected to the system Note: Intel no longer validates 720Kb & 2.88Mb drives Options Help Text Description

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Chapter 2

Super I/O Configuration Sub-menu

IDE Device Configuratioin Sub-menu Selections

Feature Serial Port A Address Options Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Serial Port B Address Serial Port B Address Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Allows BIOS to Select Serial Port B Base Address Option that is used by other serial port is hidden to prevent conflicting settings. Help Text Allows BIOS to Select Serial Port A Base Address Description Option that is used by other serial port is hidden to prevent conflicting settings.

Configure Nat42x Super IO Chipset

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USB Configuration Sub-menu

USB Configuration Sub-menu Selections

Feature USB Configuration USB Devices Enabled USB Function N/A Disabled Enabled Legacy USB Support Disabled/ Keyboard only/ Auto/Keyboard and Mouse N/A Enables USB HOST controllers Enables support for legacy USB. AUTO option disables legacy support if no USB devices are connected. If disabled, USB Legacy Support will not be disabled until booting an OS. Enables I/O port 60/64h emulation support. This should be enabled for the complete USB keyboard legacy support for non-USB aware OSes. N/A List of USB devices detected by BIOS. When set to disabled, other USB options are grayed out Options Help Text Description

Port 60/64 Emulation

Disabled/ Enabled

USB 2.0 Controller

Disabled/ Enabled

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Chapter 2

USB Configuration Sub-menu Selections

Feature USB 2.0 Controller mode Options FullSpeed HiSpeed Help Text Configures the USB 2.0 controller in HiSpeed (480Mbps) or FullSpeed (12Mbps). Configure the BSB Mass Storage Class Devices. Description

USB Mass Storage Device Configuration

N/A

USB Mass Storage Device Configuration Sub-menu Selections

Feature USB Mass Storage Reset Delay Options 10Sec/20Sec/ 30Sec/40Sec Help Text Number of seconds POSt waits for the USB mass storage device after start unit command. N/A Only displayed if a device is detected, includes a DeviceID string returned by the USB device. Description

USB Mass Storage Device Configuration

Device #1

N/A

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USB Mass Storage Device Configuration Sub-menu Selections

Feature Emulation Type Options Auto/Floppy/ Forced/FDD/ Hard Disk/ CDROM Help Text If Auto, USB devices less than 530MB will be emulated as Floppy and remaining as hard drive. Forced FDD option can be used to force a HDD formatted drive to boot as FDD (Ex. ZIP drive). N/A Only displayed if a device is detected, includes a DeviceID string returned by the USB device. Description

Device #n

N/A

Emulation Type

Auto/Floppy/ Forced/FDD/ Hard Disk/ CDROM

If Auto, USB devices less than 530MB will be emulated as Floppy and remaining as hard drive. Forced FDD option can be used to force a HDD formatted drive to boot as FDD (Ex. ZIP drive).

PCI Configuration Sub-menu

This sub-menu provides control over PCI devices and their option ROMs. If the BIOS is reporting POST error 146, use this menu to disable option ROMs that are not required to boot the system.

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PCI Configuration Sub-menu Selections

Feature PCI Configuration Onboard Video Dual Monitor Video Disabled/ Enabled Disabled/ Enabled Enable/Disable on board VGA Controller Select which graphics controller to use as the primary boot device. Enabled selects the on board device. Grayed out of Onboard Video is set to Disabled Options Help Text Description

Onboard NIC 1 (Left) On board NIC 1 ROM Onboard NIC 2 (Right) On board NIC 2 ROM Onboard SCSI Onboard SCSI ROM Onboard SCSI Mode

Disabled/ Enabled Disabled/ Enabled Disabled/ Enabled Disabled/ Enabled Disabled/ Enabled Disabled/ Enabled IM/IME IS IM/IME = Integrated Mirroring/ Integrated Mirroring Enhanced IS = Integrated Striping Before changing modes, back up array data and delete existing arrays, if any. Otherwise, loss of all data may occur. Grayed out if device is disabled. After OS installation with a selected SCSI RAID mode, only change this mode selection if prepared to rebuild RAID array. Changing the mode could damage current OS installation on RAID volume. Grayed out if device is disabled. Grayed out if device is disabled. Grayed out if device is disabled.

Slot 1 Option ROM Slot 2 Option ROM Slot 3 Option ROM

PCI-X 64/133 PCI-X 64/133 PCI-X 64/133 Visable only when installed riser supports this slot. Visable only when installed riser supports this slot. Visable only when installed riser supports this slot. Visable only when installed riser supports this slot.

Slot 4 Option ROM

PCI-X 64/133

Slot 5 Option ROM

PCI-X 64/133

Slot 6 Option ROM

PCI-X 64/133

Memory Configuration Sub-menu

This sub-menu provides information about the DIMMs detected by the BIOS. The DIMM number is printed on the baseboard next to each device.

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44

PCI Configuration Sub-menu Selections

Feature System Memory Settings DIMM 1A Installed/Not Installed/ Disabled/Mirror/ Spare Installed/Not Installed/ Disabled/Mirror/ Spare Installed/Not Installed/ Disabled/Mirror/ Spare Installed/Not Installed/ Disabled/Mirror/ Spare Installed/Not Installed/ Disabled/Mirror/ Spare Installed/Not Installed/ Disabled/Mirror/ Spare Informatinal display Options Help Text Description

DIMM 1B

Information display

DIMM 2A

Informatinal display

DIMM 2B

Informatinal display

DIMM 3A

Informatinal display

DIMM 3B

Informatinal display

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Chapter 2

PCI Configuration Sub-menu Selections

Feature Extended Memory Test Options 1MB/1KB/Every Location/ Disabled Disabled/ Enabled Help Text Setting for extended memory test If "Enabled", BIOS will activate and retest all DIMMs on the next system boot. This option will automactically reset to "Disabled" on the next system boot. Memory Remap Feature Disabled/ Enabled Enable: Allow remapping of overlapped PCI memory above the total physical memory. Disable: Do not allow remapping of memory. Memory Mirroring/Sparing Disabled/Spare/ Mirror Disabled provides the most memory space. Sparing reserves memory to replace failures. Mirroring keeps a second copy of memory contents. Sparing or Mirroring is grayed out if the installed DIMM configuration does not support it. Description

Memory Retest

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Boot Menu

Boot Menu Selections

Feature Boot Settings Boot Settings Configuration Boot Device Priority Hard Disk Drives N/A N/A N/A Configure settings during system boot Specifies the boot device priority sequences Specifies the boot device priority sequences from available hard drives Specifies the boot device priority sequences from available removable drives Specifies the boot device priority sequences from available CD/DVD drives Selects submenu Selects submenu Selects submenu Options Help Text Description

Removable Drives

N/A

Selects submenu

CD/DVD Drives

N/A

Selects submenu

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Boot Settings Configuration Sub-menu

Boot Settings Configuration Sub-menu Selections

Feature Boot Settings Configuration Quick Boot Disabled/ Enabled Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system Disabled: Displays normal POST messages. Enabled: Displays OEM Logo instead of POST messages. Bootup Num-Lock PS/2 Mouse Support POST Error Pause Off/On Disabled/ Enabled/Auto Disabled/ Enabled Select power-on state for Numlock. Select support for PS/2 mouse. If enabled, the system will wait for user intervention on critical POST errors. If disabled, the system will boot with no intervention, if possible. Displays "Press 'F2' to run Setup" in POST. Allows BIOS to scan the Flash ROM for user binaries. Options Help Text Description

Quiet Boot

Disabled/ Enabled

Hit F2 Message Display Scan User Flash Area

Disabled/ Enabled Disabled/ Enabled

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Boot Device Priority Sub-menu

Boot Device Priority Sub-menu Selections

Feature Boot Device Priority 1st Boot Device Varies Specifies the boot sequence from the available devices. A device enclosed in parenthesis has been disabled in the corresponding type menu. nth Boot Device Varies Specifies the boot sequence from the available devices. A device enclosed in parenthesis has been disabled in the corresponding type menu. Numbers of entries will vary based on ssytem configuration Options Help Text Description

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Hard Disk Drive Sub-menu

Boot Device Priority Sub-menu Selections

Feature Hard Disk Drives 1st Drive nth Drive Varies Varies Specifies the boot sequence from the available devices. Specifies the boot sequence from the available devices. Varies based on system configuration Varies based on system configuration Options Help Text Description

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Removable Drive Sub-menu

Removable Drive Sub-menu Selections

Feature Removable Drives 1st Drive nth Drive Varies Varies Specifies the boot sequence from the available devices. Specifies the boot sequence from the available devices. Varies based on system configuration Varies based on system configuration Options Help Text Description

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ATAPI CDROM Drive Sub-menu

CD/DVD Drives Sub-menu Selections

Feature Hard Disk Drives 1st Drive nth Drive Varies Varies Specifies the boot sequence from the available devices. Specifies the boot sequence from the available devices. Varies based on system configuration Varies based on system configuration Options Help Text Description

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Security Menu

Security Menu Options

Feature Security Settings Administrator Password is User Password is Set Admin Password N/A N/A N/A Install / Not installed Install / Not installed Set or clear Admin password Informational display Informational display Pressing enter twice will clear the password. This option is grayed our when entering setup with a suer password. Pressing enter twice will clear the password This node is grayed out and becomes active only when Admin password is set. Options Help Text Description

Set User Password User Access Level

N/A No Access/ View Only/ Limited/Full Access

Set or clear User password LIMITED: allows only limited fields to be changed such as Dateand Time. NO ACCESS: prevents User access to the Setup Utility. VIEW ONLY: allows access to the Setup Utility but the fields can not be changed. FULL: allows any field to be changed.

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Security Menu Options

Feature Clear User Password N/A Options Help Text Immediately clears the user password Description Admin uses this option to clear User password (Admin password is used to enter setup is required).

Fixed disk boot sector protection Password On Boot

Disabled Enabled Disabled Enabled

Enable/Disable Boot Sector Virus Protection If enabled, requires password entry before boot Period of key/PS/2 mouse inactivity specified for Secure Mode to activate. A password is required for Secure Mode to function. Has no effect unless at least one password is enabled. Key assigned to invoke the secure mode feature. Cannot be enabled unless at least one password is enabled. Can be disabled by entering a new key followed by a backspace or by entering delete. When enabled, allows the host system to complete the boot process without a password. The keyboard will remain locked until a password is entered. A password is required to boot from diskette. Disable diskette write protection when Secure mode is activated. A password is required to unlock the system. This node is grayed out if a user password is not installed. This node is grayed out if a user password is not installed.

Secure Mode Timer

1 minute/2 minutes/5 minutes/10 minutes/20 minutes/60 minutes/120 minutes [L] [Z]

Secure Mode Hot Key (Ctrl-Alt-)

This node is grayed out if a user password is not installed.

Secure Mode Boot

Disabled Enabled

This node is grayed out if a user password is not installed.

Diskette Write Protect

Disabled Enabled

This node is grayed out if a user password is not installed. This node is hidden if the Intel Management Module is not present. This node is grayed out if a user password is not installed. This node is hidden if the Intel Management Module is not present. This node is grayed out if a user password is not installed. This node is hidden if the Intel Management Module is not present.

Video Blanking

Disabled Enabled

Blank video when Secure mode is activated. A password is required to unlock the system. This option controls the embedded video controller only. Disable the Front Panel Power Switch when Secure mode is activated. A password is required to unlock the system. Enable / disable NMI control for the front panel NMI button.

Power Switch Inhibit

Disabled Enabled

NMI Control

Disabled Enabled

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Server Menu

Server Menu Options

Feature System management Serial Console Features Event Log configuration Assert NMI on SERR Assert NMI on PERR N/A N/A N/A Disabled Enabled Disabled Enabled Resume on AC Power Loss Stays Off Power On Last State Options N/A N/A Configures event logging If enabled, NMI is generated on SERR and logged. If enabled, NMI is generated. SERR option needs to be enabled to activate this option. Determines the mode of operation if a power loss occurs. Stays off, the system will remain off once power is restored. Power On, boots the system after power is restored. Grayed out if "NMI on SERR" is disabled. "Last State" is only displayed if the Intel Management Module is present. When displayed, "Last State" is the default. When set to "Stays Off," "Power Switch Inhibit" is disabled. Help Text Description Selects submenu Selects submenu Selects submenu

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Server Menu Options

Feature FRB-2 Policy Options Disable BSP Do no disable BSP Retry on Next Boot Disable FRB2 Timer Late POST Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes Hard Disk OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes PXE OS Boot Timeout Disabled 5 minutes 10 minutes 15 minutes 20 minutes OS Watchdog Timer Policy Stay On Reset Power Off This controls the time limit allowed for booting an operating system from a Hard disk drive. The action taken on timeout is determined by the OS Watchdog Timer policy setting. This controls the time limit allowed for booting an operating system using PXE boot. The action taken on timeout is determined by OS Watchdog Timer policy setting. Controls the policy upon timeout. Stay on action will take no overt action. Reset will force the system to reset. Power off will force the system to power off. Disable trigger for system sensor events. This controls the time limit for add-in card detection. The system is reset on timeout. Help Text This controls action if the boot processor will be disabled or not. Description "Disable BSP" and "Do not disable BSP" are only displayed if the Intel Management Module is present.

Platform Event Filtering

Disabled Enabled

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System Management Sub-menu

System Management Sub-menu Selections

Feature Server Board Part Number Server Board Serial Number NIC 1 MAC Address NIC 2 MAC Address System Part Number System Serial Number Chassis Part Number Chassis Serial Number BIOS Version BMC Device ID BMC Firmware Revision BMC Device Revision PIA Revision SDR Revision HSC FW Revision (HSBP) N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Options N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Help Text Description Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies BIOS ID string (excluding the build time and date). Field contents varies Field contents varies Field contents varies Field contents varies Field contents varies Firmware revisionof the Hot-swap controller is not present.

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Serial Console Features Sub-menu

Serial Console Features Sub-menu Selections

Feature Serial Console Features BIOS Redirection Port Disabled Serial A Serial B If enabled, BIOS uses the specified serial port to redirect the console to a remote ANSI terminal. Enabling this option disables Quiet Boot. If enabled, BIOS uses the specified serial port to redirect the console to a remote ANSI terminal. Enabling this option disables Quiet Boot. For Serial Over LAN, select Serial B. Baud Rate 9600 19.2K 38.4K 57.6K 115.2K N/A When the Intel Management Module is present, the help text directs the user to select Serial B for Serial Over LAN. Options Help Text Description

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Serial Console Features Sub-menu Selections

Feature Flow Control Options No Flow Control CTS/RTS XON/XOFF CTS/RTS + CD Help Text If enabled, it will use the Flow control selected. CTS/RTS = Hardware XON/XOFF = Software CTS/RTS + CD = Hardware + Carrier Detect for modem use. Terminal Type PC-ANSI VT100+ VT-UTF8 VT100+ selection only works for English as the selected language. VT-UTF8 uses Unicode. PC-ANSI is the standard PC-type terminal. Enable / Disable the ACPI OS Headless Console Redirection. Selects which serial port will be routed to the serial port connector on the back of the chassis. Serial A selects UARTA and Serial B selects UARTB. Description

ACPI Redirection port

Disabled Serial A Serial B

Serial Port Connector

Serial A Serial B

Event Log Configuration Sub-menu

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Event Log Configuration Sub Selections

Feature Event Log Configuration Clear All Event Logs Disabled Enabled BIOS Event Logging Disabled Enabled Setting this to Enabled will clear the System Event Log during the next boot. Select enabled to allow logging of BIOS events. Enables BIOS to log events to the SEL. This option controls BIOS events only. Enable SMM handlers to detect and log events to SEL. Options Help Text Description

Critical Event Logging

Disabled Enabled

If enabled, BIOS will detect and log events for system critical errors. Critical errors are fatal to system operation. These errors include PERR, SERR, ECC. Enables or Disables ECC Event Logging. Enables or Disables PCI Error Logging. Enables or Disables FrontSide Bus Error Logging. Enables or Disables Hublink Error Logging.

ECC Event Logging

Disabled Enabled

Grayed out if "Critical Event Logging" option is disabled. Grayed out if "Critical Event Logging" option is disabled. Grayed out if "Critical Event Logging" option is disabled. Grayed out if "Critical Event Logging" option is disabled.

PCI Error Logging

Disabled Enabled

FSB Error Logging

Disabled Enabled

Hublink Error Logging

Disabled Enabled

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Exit Menu

Exit Menu Options

Feature Exit Options Save Changes and Exit Discard Changes and Exit Discard Changes Load Setup Defaults Load Custom Defaults Save Custom Defaults N/A N/A N/A N/A N/A N/A Exit system setup after saving the changes. F10 key can be used for this operation. Exit system setup without saving any changes. ESC key can be used for this operation. Discards changes done so far to any of the setup questions. F7 key can be used for this operation. Load Setup Default values for all the setup questions. F9 key can be used for this operation. Load custom defaults Save custom defaults Options Help Text

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Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge A screw driver NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

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Disassembly FlowChart

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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Anti-static wrist strap.

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Removing and Installing the Chassis Cover

Removing the Chassis Cover
The Altos R710 Server must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside of the platform. Before removing the top cover, power down the server system and unplug all peripheral devices and the AC power cable. None of the components inside of the platform is hot-swappable. NOTE: A nonskid surface or a stop behind the chassis amy be needed to prevent the chassis from sliding on your work surface. 1. 2. 3. 4. 5. Turn off all peripheral devices connected to the server. Turn off the server. Disconnect the AC pwoer cord. Remove the shipping screw if it is installed. (See the figure below, step 1) While holding the blue botton at the top of the chassis in, slide the top cover back until it stops. (See the figure below, step 2) Lift the cover straight up to remove it from the platform. (See the figure below, step 3)

Installing the Chassis Cover

1. 2. 3. 4. Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls. Slide the cover forward until it clicks into place. (Optional) Insert the shipping screw at the center of the top cover. Reconnect all peripheral devices and the AC power cord.

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Removing and Installing the Processor Air Duct

Always operate your server chassis with the processor air duct in place. The air duct is required for proper airflow within the chassis. For instructions on adding or replaceing a processor, first remove the processor air duct and the processor air dam, and then see your server board User Guide for instructions on processor installations and removals. Return to these instructions to reinstall the processor air dam and processor air duct after installing your processor and heat sink.

Removing the Processor Air Duct

1. 2. Remove the chassis cover. For instructions, see Removing the Chassis Cover. Lift the processor air duct from its location over the two processor sockets.

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Installing the Process Air Duct

1. 2. If you are installing the processor air duct for the first time after installing a second processor, break out the airflow tablover on the side of the processor air duct that will fit over the CPU2 processor socket. Place the processor air duct over the two processor sockets, regardless of whether one or two processors is installed. The front edge of the air duct should contact the front fan module and the top of the installed air duct should be flush with the top surface of the power supply. Use caution not to pinch or disengate cables that may be near or under the air duct.

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Removing the Processor Air Dam (if required)

If you are using a server board that includes sockets for two processors for two processors and you install only a single processor or remove the second processor, you must install the processor air dam in the location for processor 2. If you install two processors, do not install the processor air dam. For instructions on adding or replacing a processor, first remove the processor air duct and the processor air dam, and then see your server board User Guide for instructions on processor installations and removals. Return to these instructions to reinstall the processor air dam and processor air duct. 1. 2. To remove the air dam, disengage the tabls on the air dam ot pull it from under the sides of the retention mechanism as shown. Save the air dam to replace it over the CPU2 socket in case the second processor is removed.

Installing Dimms
To install DIMMs, follow these steps: 1. 2. 3. 4. Turn off all peripheral devices connected to the server. Turn off the server. Disconnect the AC power cord from the server. Remove the servers cover. See the documentation that accompai\nied your server chassis for instructions on removing the servers cover. Locate the DIMM sockets (see the figure below Installing Memory).

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5. 6. 7. 8. 9.

Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. Holding the DIMM by the edges, remove it from its anit-static package. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket. Insert the bottom edge of the DIMM into the socket. When the DIMM is inserted, push down on the top edge of the DIMM until the retain ing clips snap into place. Make sure the clips are firmly in place.

10. Replace the servers cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions n installing the servers cover.

Removing the DIMMs

To remove a DIMM, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. Observe the safety and ESD precautions at the beginning of this book. Turn off all peripheral devices connected to the server. Turn off the server. Remove the AC power cord from the server. Remove the server's cover. See the documentation that accompanied your server chassis for instructions on removing the server's cover. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets. Replace the server's cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions on installing the server's cover.

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Installing or Replacing the Processor

CAUTION: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. CAUTION: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily.

Installing the Processor

To install a processor, follow these instructions: 1. 2. 3. 4. 5. Observe the safety and ESD precautions at the beginning of this book. Turn off all peripheral devices connected to the server. Turn off the server. Disconnect the AC power cord from the server. Remove the server's cover. See the documentation that accompanied your server chassis for instructions on removing the server's cover. Locate the processor socket and raise the socket handle completely.

6. Align the pins of the processor with the socket, and insert the processor into the socket. NOTE: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.

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7.

Lower the socket lever completely.

Installing the Heat Skink(s)

1. 2. 3. 4. 1. The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 2. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. 3. Loosely screw in the captive screws on the heat sink corners in a diagonal manner. Do no fully tighten one screw before tightening another. 4. Gradually and equally tighten each captive screw until each is firmly tightened.

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5. 6.

Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. Replace the server's cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions on installing the server's cover.

Removing a Processor
1. 2. 3. 4. 5. 6. 7. 8. 9. Observe the safety and ESD precautions at the beginning of this book. Turn off all peripheral devices connected to the server. Turn off the server. Remove the AC power cord from the server. Remove the server's cover. See the documentation that accompanied your server chassis for instructions on removing the server's cover. Unplug the processor fan cable from the server board. Loosen the four captive screws on the corners of the heat sink. Twist the heat sink slightly to break the seal between the heat sink and the processor. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor. Lift the processor lever.

10. Remove the processor. 11. If installing a replacement processor, see "Installing the Processor." Otherwise, reinstall the chassis cover.

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Installing and Removing a Hard Disk Drive

Up to five hot-swaps SCSI drives can be installed into your chassis. The number of drives and the drive type allowed depend on the Altos R710 Server system and the add-in components that you are installing.

Installing a Hot-swap Hard Disk Drive

1. 2. 3. Remove the front bezel if it is installed. Press in on the green latch on the front of the hard drive carrier. Pull out on the black lever to slide the carrier from the chassis.

4.

Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive. Store the plastic retention device for future use. Remove the hard drive from its wrapper and place it on an antistatic surface. Set any jumpers and/or switches on the drive according to the drive manufacturer's instructions. With the drive circuit-side down, position the connector end of the drive so that it is facing the rear of the drive carrier.

5. 6. 7.

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D
OM11684

8. 9.

Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retention device. With the black lever in the fully open position, slide the drive assembly into the chassis. Insert the primary drive in the right bay. The green latch at the front of the drive carrier must be to the right. Do not push on the black drive carrier lever until the lever begins to close by itself.

10. When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place. 11. Install the front bezel.

Removing a Hot-swap Hard Disk Drive

1. 2. 3. 4. 5. 6. 7. Remove the front bezel. Press in on the green latch at the front of the hard drive carrier. Pull out on the black lever to slide the carrier from the chassis. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the drive in an anti-static bag. (optional) Place the plastic retention device into the drive carrier, using the four screws you removed from the hard drive. Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use. With the black lever in the fully open position, slide the drive carrier back into the chassis. The green latch must be to the right. Do not push on the black lever until the lever begins to close by itself. See figure "Insert When the black lever begins to close by itself, push on it to lock the drive carrier into place. Install the front bezel.

8. 9.

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Installing or Removing a Floppy, CD-ROM, or DVD-ROM Drive

CAUTION: Floppy, CD-ROM, and DVD-ROM drives are NOT hot swappable. Before removing or replacing the drive, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet or disconnect the DC mains.

Install a Slimline Floppy Drive into Altos R710

1. 2. 3. 4. 5. Power down the server system and unplug all peripheral devices and the AC power cable. Remove the chassis cover. Remove the front bezel. Align the two holes at the left side of the floppy drive with the two cutouts in the floppy drive carrier. See letter "A" in the figure below. Lower the right side of the floppy drive into the carrier until it clicks into place.

TP01082

6. 7. 8.

Open the connector on the rear of the floppy drive by pulling up on the connector cover. See letter "A" in the figure below. Insert one end of the 26-pin floppy drive data cable end into the connector. Push down on the connector cover to lock the cable into place.

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TP01144

9.

Slide the floppy drive assembly into the chassis until it clicks into place. See letter "A" in the figure below.

10. Open the connector on the backplane by pulling out on the connector cover. See letter "B" in the figure below.

11. Insert the loose end of the floppy cable into the backplane connector. See letter "C" in the figure. 12. Push in on the connector cover to lock the cable into place. See letter "D" in the figure. 13. Install the chassis cover. 14. Install the front bezel.

Removing a Floppy Drive from the Slim Line Drive bay with Altos R710
1. 2. 3. 4. 5. Power down the server system and unplug all peripheral devices and the AC power cable. Remove the chassis cover. Remove the front bezel. Open the connector on the rear of the floppy drive by pulling up on the connector. Remove the data cable from the rear of the floppy.

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6. 7. 8. 9.

Push in on the blue lever at the rear of the drive carrier Remove the drive carrier at the left side of the chassis to release the drive carrier. Slide the drive carrier out through the front of the chassis. Press downward on the side of the drive tray and release the drive. Remove the small screw that attaches the interposer board to the drive.

10. Store the screw and floppy carrier for future use. Suggestion: tape the screw and backplate to the top surface of the drive bracket. 11. Install the slim line filler panel into slim-line bay. 12. If installing a new floppy drive start from step "Install a Slimline Floppy Drive into Altos R710" 13. Install the chassis cover. 14. Install the front bezel.

Install a Slimline Optical Drive Into Altos R710

NOTE: The carrieer for the slimline optical drive was pre-installed in the slimline drive bay of your Altos R710 Server. You will need to remove it from the chassis before beginning. 1. 2. 3. 4. 5. 6. 7. Power down the server system and unplug all peripheral devices and the AC power cable. Remove the chassis cover. Remove the front bezel. Align the two holes at left edge of DVD-ROM /CD-ROM drive with the cutouts in drive carrier. See letter "A" in the figure below. Lower the right side of the DVD-ROM / CD-ROM drive into the carrier until it clicks into place. See letter "B" in the figure below. Use the two screws indicated in the figure to attach the interpose board to the DVD-ROM / CD-ROM drive. See letters "C" and "D" in the figure. Attach the 44-pin CD-ROM drive cable to the exposed side / back of the interposer board.

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D D C

TP01085

8. 9.

Insert the DVD-ROM / CD-ROM drive into the chassis. See letter "A" in the figure below. Connect the loose end of the CD-ROM drive cable to the backplane connector. See letter "B" in the figure.

10. Power down the server system and unplug all peripheral devices and the AC power cable. 11. Install the chassis cover. 12. Install the front bezel.

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Removing a Slim Line Optical Drive from Altos R710

1. 2. 3. 4. 5. 6. 7. 8. 9. Power down the server system and unplug all peripheral devices and the AC power cable. Remove the chassis cover. Remove the front bezel. Open the connector on the rear of the CD-ROM by pulling up on the connector. Disconnect the data cable from the rear of the CD-ROM, or DVD-ROM drive. Push in on the blue lever at the rear of the drive carrier Remove the drive carrier at the left side of the chassis to release the drive carrier. Slide the drive carrier out through the front of the chassis. Disconnect the interposer board by removing the two screws for a CD-ROM or DVD ROM. Press downward on the side of the tray and release the drive from the tray. Lift the Optical Drive out of the CD-ROM Carrier.

10. Store the tray for future use. 11. If installing a new Optical Drive start from step "Install a Slimline Optical Drive into Altos R710". 12. Install Slimline filler panel. 13. Install the chassis cover. 14. Install the front bezel.

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Removing and Installing the PCI Riser Assembly

You will need to remove the PCI riser assembly from the chassis to replace the PCI riser boards, or to add or remove a PCI add-in card.

Removing the PCI Riser Assembly

Use the following instructions to remove the PCI riser assembly from the chassis. 1. 2. 3. 4. 5. Remove the chassis cover Remove Processor Air Duct. Disconnect any cables attached to add in cards. Lift up on the two blue levers to lift the PCI Riser assembly from the chassis. Push back on the blue release lever at the end of one of the riser boards. While holding the lever back, push firmly on the other edgo of the board to disengage the board from the riser.

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Installing the PCI Riser Assembly

Use the following instructions to install the PCI riser assembly from the chassis. 1. 2. 3. 4. 5. Install any cables into add in cards. Set the riser assembly straight down, matching the hooks in the back of the riser assembly to the notches in the rear of the chassis. Press firmly to push the riser into the slots on the server board. Install Processor Air Duct. Install the chassis cover.

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Replacing the PCI Riser Board

Altos R710 have three kinds of PCI riser option ca be choosed. The default installed riser card for the three PCI-X 66/100MHz slots be mounted on riser card with your can choice of one of two PCI riser cards for upgrade options: Three generation I/O riser card option: Two 4 lanes PCI-Express slot (x8 lanes connector mounted) and one PCI-X 66/100MHz slots. Performance I/O riser card options: Two 133MHz PCI-X slots and one 66/100MHz PCI-X slot. The PCI riser board can be replaced if it fails or if a different option is required. To replace the PCI riser board, use the following instructions. NOTE: To eliminate the possibility of installing the replacement boards on the wrong side of the PCI riser assembly, replace one board at a time.

1. 2. 3. 4. 5. 6.

Remove the chassis cover. Remove Processor Air Duct. Lift up on the two blue levers to lift the PCI Riser assembly from the chassis. Push back on the blue release lever at the end of one of the riser boards. While holding the lever back, push firmly on the other edgo of the board to disengage the board from the riser. Line up the screws on the riser assembly with the slot and the large hole on the replacement riser board. Push on the riser slot while pulling the card away from the blue release lever. The blue release lever will click into place.

Installing board onto PCI Riser assembly. This refers to the two small boards on the riser assembly itself. These are the boards into which an add-in card is inserted

7. 8. 9.

Repeat steps 3 - 5 on the other riser card. Install the PCI add-in card(s), if desired. Install the riser assembly into the chassis.

10. Install Processor Air Duct. 11. Install the chassis cover.

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Installing a PCI ADd-in Card

In the slots provided by the PCi riser card, you can install either three or six PCI add-in cards. Peripherals and add-in cards are not included in your system and must be purchased separately. The riser card at the center of the chassis supports three full-height add-in card or three low profile PCI add-in card. If a low profile card is installed in the standard full-height riser card, it must be equipped with a standard full-height PCI mounting bracket. NOTE: Add-in cards must be attached to a riser card when the riser card is removed from the chassis.

1. 2. 3. 4. 5. 6.

Remove the chassis cover. Remove Processor Air Duct. Remove the PCI Riser assembly. Insert the PCI card edge connector into the PCI slot on the riser assembly. Install the riser assembly. Install the chassis cover.

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Replacing a System Fan

The system fans at the front of the Server Chassis SR2400 can be individually replaced if one of them fails. The fans that are integrated into the power supply cannot be replaced separately. If one of these fans fails, the power supply must be replaced. To replace a system fan, use the following instructions. 1. 2. 3. 4. 5. Remove the chassis cover. For instructions, see "Removing the Chassis Cover." There are no screws to loosen. Grab hold of the fan by the lever and lift fan from the module.. Install new fan by pushing down until the fan is completely installed into the fan module. Install the chassis cover. For instructions, see "Figure 10 Removing Chassis Cover Installing the Chassis Cover."

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Connecting Peripherals
The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these basic peripherals first to test if the system is running properly. NOTE: Unless otherwise indicated, all illustrations showed in this section show the Altos R710 server chassis.

Hard Disk Drives

The Altos R710 Server system ships with drive brackets for installing five SCSI Hard Disk Drives for hot-swap configuration available. The left drive bay can be converted to be used as a floppy bay. To use the bay for a floppy drive, the AXXFLOPHDDTRAY accessory kit must be used. NOTE: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum ambient temperature of 45 Celsius degrees.

Floppy/CD-ROM/DVD-ROM Slimline Cages

The slimline drive cages can be used with one of the optional floppy / CD-ROM / DVD-ROM drives. One slimeline cage is included with your server chassis for installing either a slimline CD-ROM or DVD-ROM drive and one is included for installing a slimline floppy drive. The drives must be purchased separately. The floppy drive / CD-ROM / DVD-ROM cage can be inserted or removed only when system power is turned off. Drives in the slimline cage are NOT hot swappable.

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Rack-Mounted Systems
The Altos R710 Server SERIES can be mounted into a rack. Acer provides a tool-less rail kit and a cable management arm to mount this server chassis into a rack. When installing chassis into a rack, Intel recommends you install systems from the bottom of the rack to the top. In other words, install the first system in the rack into the bottom position of the rack, the second system in the second position from the bottom, and so on. Instructions for installing your chassis into a rack are included in the rail kit. The order numbers are as follows: Tool-less Rail Kit: (Acer P/N: TC.R0703.006) Cable Management Arm (Acer P/N: TC.R0703.007 , requires the tool-less rail kit installed)

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Chapter 4

Troubleshooting
This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SCSI drivers. Acer provides a package called the "Platform Confidence Test" that may help with your diagnostics.

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Resetting the System

Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below.

To do this: Soft boot reset to clear the system memory and reload the operating system. Clear system memories, restarts POST, and reload the operating system Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals. <Ctrl+Alt+Del> Reset button Power off/on

Press

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Problems following Initial System Installation

Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see "Problems with Newly Installed Application Software."

First Steps Checklist

Is AC power available at the wall outlet? Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. Are all cables correctly connected and secured? Are the processors fully seated in their sockets on the server board? Are all standoffs in the proper location and not touching any components, causing a potential short? Are all add-in PCI boards fully seated in their slots on the server board? Are all jumper settings on the server board correct? Are all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer's documentation that comes with them. If applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same interrupt. Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in Setup correct? Is the operating system properly loaded? Refer to the operating system documentation. Did you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)? Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V~or a NEMA 6-15R outlet for 200-240V~? Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list.

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Hardware Diagnostic Testing

This section provides a more detailed approach to identifying a hardware problem and locating its source. CAUTION: Turn off devices before disconnecting cables: CAUTION: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. 2. 3. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. Make sure the system power cord is plugged into a properly grounded AC outlet. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor). If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk. Turn on the system. If the power LED does not light, see "Power Light Does Not Light."

4. 5. 6.

Verifying Proper Operation of Key System Lights

As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following: Does the diskette drive activity light turn on briefly? If not, see "Diskette Drive Activity Light Does Not Light." If system LEDs are illuminated, see "LED Information" for a description of the light and steps to take to correct the problem.

Confirming Loading of the Operating System

Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen"

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Specific Problems and Corrective Actions

This section provides possible solutions for these specific problems: Power light does not light. No characters appear on screen. Characters on the screen appear distorted or incorrect. System cooling fans do not rotate. Diskette drive activity light does not light. Hard disk drive activity light does not light. CD-ROM drive activity light does not light. There are problems with application software. The bootable CD-ROM is not detected. Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.

Power Light Does Not Light

Check the following: Did you press the power-on button? Is the system operating normally? If so, the power LED might be defective or the cable from the control panel to the server board might be loose. Have you securely plugged the server AC power cord into the power supply? Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system has one, is it turned on? Remove all add-in cards and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the system requirements. Make sure the memory DIMMs have been populated according to the system requirements. Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements. Make sure the processor(s) have been populated according to the system requirements. Remove the processor(s) and re-seat them. Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short.

No Characters Appear on Screen

Check the following: Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning. Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? Are the brightness and contrast controls on the video monitor properly adjusted? Is the video monitor signal cable properly installed? Does this video monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS?

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Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the system requirements. Make sure the memory DIMMs have been populated according to the system requirements. Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements. Make sure the processor(s) have been populated according to the system requirements. Remove the processor(s) and re-seat them. If you are using an add-in video controller board, do the following: 1. 2. 3. 4. 5. Verify that the video works using the onboard video controller. Verify that the video controller board is fully seated in the server board connector. Reboot the system for changes to take effect. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.

Characters Are Distorted or Incorrect

Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. Are the video monitor's signal and power cables properly installed? Does this video monitor work correctly if plugged into a different system?

System Cooling Fans Do Not Rotate Properly

If the system cooling fans are not operating properly, it is an indication of possible system component failure. Check the following: Is the power-on light lit? If not, see "Power Light Does Not Light" If your system has LED lights for the fans, is one or more of these LEDs lit? Are any other control panel LEDs lit? Have any of the fan motors stopped? Use the server management subsystem to check the fan status. Have your fans speeded up in response to an overheating situation? Have your fans speeded up in response to a fan that has failed? Are the fan power connectors properly connected to the server board? Is the cable from the control panel board connected to the both the control panel board and to the server board? Are the power supply cables properly connected to the server board? Are there any shorted wires caused by pinched-cables or have power connector plugs been forced into power connector sockets the wrong way?

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Diskette Drive Activity Light Does Not Light

Check the following: Are the diskette drive's power and signal cables properly installed? Are all relevant switches and jumpers on the diskette drive set correctly? Is the diskette drive properly configured? Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly. If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled."

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light

Check the following: Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured?

Cannot Connect to a Server

Make sure the network cable is securely attached to the correct connector at the system back panel. Try a different network cable. Make sure you are using the correct and the current drivers. Make sure the driver is loaded and the protocols are bound. Make sure the hub port is configured for the same duplex mode as the network controller. Make sure the correct networking software is installed. If you are directly connecting two servers (without a hub), you will need a crossover cable. Check the network controller LEDs next to the NIC connectors.

Problems with Network

The server hangs when the drivers are loaded.
Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts.

Diagnostics pass but the connection fails.

Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file.

The controller stopped working when an add-in adapter was installed.

Make sure the cable is connected to the port from the onboard network controller. Make sure your BIOS is current. Make sure the other adapter supports shared interrupts. Make sure your operating system Chapter 4 94

supports shared interrupts. Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.

Try reseating the adapter first; then try a different slot if necessary. The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. Run the diagnostics.

System Boots when Installing PCI Card

System Server Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always: Turn off the server power by using the power button on the front of the system. Unplug the AC power cord(s) from the server.

Problems with Newly Installed Application Software

Problems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly. Check the following: Make sure the system meets the minimum hardware requirements for the software. See the software documentation. Make sure the software is properly installed and configured for the system. See the software documentation. Use only an authorized copy. Unauthorized copies often do not work. If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk. Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative.

Problems with Application Software that Ran Correctly Earlier

Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk. Check your system for a virus infection. Uninstall and reinstall the software. Make sure all necessary files are installed. If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. NOTE: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.

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Devices are not Recognized under Device Manager (Windows* Operating System)
The Windows(*) operating systems do not include all of the drivers for the Intel(r) chipsets, onboard NICs, and other components.

Hard Drive(s) are not recognized

Check the following: Make sure the drive is not disabled in BIOS Setup. Make sure the drive is connected correctly and that is plugged into the power supply. Make sure the drive is compatible. Make sure you have not exceeded the power budget for the server. If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives. If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM Is Not Detected

Check the following: Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device.

LED Information
The baseboard of Acer Altos R710 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below.

LED Name ID

Function Aid in server identificaton from the back panel Visible fault warning

Location Control panel and board rear left corner Control panel and board rear left corner Blue

Color

Notes Press ID LED button or user Server Management software to turn on the LED. Green = No Fault Green Blink = degraded Amber = critical error or nonrecoverable Amber blink = non-critical

System fault

Green or Amber

Hard drive activity Memory fault 1-6 Diagnostic LEDs. 1-4 LSB, bit1, bit2, MSB) CPU 1 & 2 Fan Fault CPU 1 & 2 Fan Fault

Control panel Identify failing memory module Displays port 80 POST codes Identify fan failure Identify processor failure

Control panel DIMM end rear of board Center back edge of board Front center board 1 behind processor socket

Green Amber Each LED can be Off, Green, Amber, Red Amber Amber

Blinking = Activity. No action required On = Fault See the POST code table

On = Fault On = Fault

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LED Name Power LED

Function Identify the power system

Location Control Panel

Color Green

Notes Off = Power is off (off or S5) On = Power on or S0 Slow Blink = Low power state (S1-S3)

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Error Messages and Error Codes

The BIOS indicates the current testing phase during POST by writing a hex code to I/O location 80H. If errors are encountered, error messages or codes will either be displayed to the video screen, or if an error has occurred prior to video initialization, errors will be reported through a series of audio beep codes.

POST Error Messages

Memory BIOS Messages
Message Displayed Gete 20 Error Description The BIOS is unable to properly control the motherboard's Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the motherboard. This message will only occur on systems using ECC enabled memory modules. ECC memory has the ability to correct single-bit errors that may occur from faulty memory modules. A multiple bit corruption of memory has occurred, and the ECC memory algorithm cannot correct it. This may indicate a defective memory module. Parity Error Fatal Memory Parity Error. System halts after displaying this message.

Multi-Bit ECC Error

Boot BIOS Messages

Message Displayed Boot Failure... Description This is a generic message indicating the BIOS could not boot from a particular device. This message is usually followed by other information concerning the device. A diskette was found in the drive, but it is not configured as a bootable diskette. The BIOS was unable to access the drive because it indicated it was not ready for data transfer. This is often reported by drives when no media is present. The BIOS attempted to configure the A: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive. The BIOS attempted to configure the B: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive. The BIOS attempted to boot from the A: drive, but could not find a proper boot diskette. BIOS could not find a bootable device in the system and/or removable media drive does not contain media.

Invalid Boot Diskette Drive Not Ready A: Drive Error

B: Drive Error

Insert BOOT diskette in A: Reboot and Select proper Boot device or Insert Boot Media in selected Boot device NO ROM BASIC

This message occurs on some systems when no bootable device can be detected.

Storage Device BIOS Messages

Message Displayed Primary Master Hard Disk Error Primary Slave Hard Disk Error Description The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Primary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

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Storage Device BIOS Messages

Message Displayed Secondary Master Hard Disk Error Secondary Slave Hard Disk Error 3rd Master Hard Disk Error Description The IDE/ATAPI device configured as Secondary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 6th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 6th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Primary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

3rd Slave Hard Disk Error

4th Master Hard Disk Error

4th Slave Hard Disk Error

5th Master Hard Disk Error

5th Slave Hard Disk Error

6th Master Hard Disk Error

6th Slave Hard Disk Error

Primary Master Drive-ATAPI Incompatible Primary Slave Drive-ATAPI Incompatible Secondary Master DriveATAPI Incompatible Secondary Slave DriveATAPI Incompatible 3rd Master Drive-ATAPI Incompatible 3rd Slave Drive-ATAPI Incompatible 4th Master Drive-ATAPI Incompatible 4th Slave Drive-ATAPI Incompatible

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Storage Device BIOS Messages

Message Displayed 5th Master Drive-ATAPI Incompatible 5th Slave Drive-ATAPI Incompatible 6th Master Drive-ATAPI Incompatible 6th Slave Drive-ATAPI Incompatible S.M.A.R.T. Capable but Command Failed Description The IDE/ATAPI device configured as Master in the 5th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 5th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 6th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. S.M.A.R.T. Command Failed The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. S.M.A.R.T. Status BAD, Backup and Replace A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. S.M.A.R.T. Capable and Status BAD A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.

Virus Related BIOS Messages

Message Displayed BooSector Write!! Description The BIOS has detected software attempting to write to a drive's boot sector. This is flagged as possible virus activity. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup. If the BIOS detects possible virus activity, it will prompt the user. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup.

VIRUS: Continue (Y/N)?

System Configuration BIOS Messages

Message Displayed DMA-2 Error DMA Controller Error Checking NVRAM..Update Failed Description Error initializing secondary DMA controller. This is a fatal error, often indication a problem with system hardware. POST error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware. BIOS could not write to the NVRAM block. This message appears when the FLASH part is write-protected or if there is no FLASH part (System uses a PROM or EPROM).

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System Configuration BIOS Messages

Message Displayed Microcode Error Description BIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message is most likely to appear when a brand new CPU is installed in a motherboard with an outdated BIOS. In this case, the BIOS must be updated to include the Microcode Update for the new CPU. There was an error in while validating the NVRAM data. This causes POST to clear the NVRAM data. More than one system device is trying to use the same non-shareable resources (Memory or I/O). The NVRAM data used to store Plug'n'Play (PnP) data was not used for system configuration in POST. The NVRAM data used to store Plug'n'Play (PnP) data was not used for system configuration in POST due to a data error. Two or more Static Devices are trying to use the same resource space (usually Memory or I/O). A PCI adapter generated an I/O resource conflict when configured by BIOS POST. A PCI adapter generated an I/O resource conflict when configured by BIOS POST. A PCI adapter generated an I/O resource conflict when configured by BIOS POST. BIOS POST (DIM code) found a PCI device in the system but was unable to figure out how to route an IRQ to the device. Usually this error is causing by an incomplete description of the PCI Interrupt Routing of the system. Indicates an error while programming the count register of channel 2 of the 8254 timer. This may indicate a problem with system hardware. BIOS POST could not initialize the Master Interrupt Controller. This may indicate a problem with system hardware. BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware.

NVRAM Checksum Bad, NVRAM Cleared Resource Conflict NVRAM Ignored NVRAM Bad Static Resource Conflict PCI I/O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error

Timer Error Interrupt Controller-1 error Interrupt Controller-2 error

CMOS BIOS Messages

Message Displayed CMOS Date/Time Note Set CMOS Battery Low Description The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup. CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the user intentionally discharges the CMOS battery. CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup. CMOS contents failed the Checksum check. Indicates that the CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction. This error can typically be resolved by using AMIBIOS Setup.

CMOS Settings Wrong CMOS Checksum Bad

Miscellaneous BIOS Messages

Message Displayed Keyboard Error PS2 Keyboard not found PS2 Mouse not found Description Keyboard is not present or the hardware is not responding when the keyboard controller is initialized. PS2 Keyboard support is enabled in the BIOS setup but the device is not detected. PS2 Mouse support is enabled in the BIOS setup but the device is not detected.

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Miscellaneous BIOS Messages

Message Displayed Keyboard/Interface Error Unlock Keyboard System Halted Description Keyboard Controller failure. This may indicate a problem with system hardware. PS2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS POST. The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected.

USB BIOS Error Messages

Message Displayed Warning! Unsupported USB device found and disabled! Warning! Port 60h/64h emulatin is not supported by this USB Host Controller! Warning! EHCI controller disabled. It requires 64bit data support in the BIOS. Description This message is displayed when a non-bootable USB device is enumerated and disabled by the BIOS. This message is displayed to indicate that port 60h/64h emulation mode cannot be enabled for this USB host controller. This condition occurs if USB KBC emulation option is set for non-SMI mode. This message is displayed to indicate that EHCI controller is disabled because of incorrect data structure. This condition occur if the USB host controller needs 64-bit data structure while the USB is ported with 32-bit data structure.

SMBIOS BIOS Error Messages

Message Displayed Not enough space in Runtime area!!. SMBIOS data will not be available. Description This message is displayed when the size of the SMBIOS data exceeds the available SMBIOS runtime storage size.

POST Error Codes

During POST after the video has been initialized, the BIOS outputs the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32- bit numbers include class, subclass, and operation information. Class and subclass point to the type of the hardware that is being initialized. Operation represents the specific initialization activity. Based on the data bit availability to display the progress code, a progress code can be customized to fit the data width. The higher the data bit, higher the granularity of allowable information. Progress codes may be reported by system BIOS or option ROMs. The response section in the following table is divided into three types: Warning: The message is displayed on screen and the error is logged to the SEL. The system will continue booting with a degraded state. Pause: The message is displayed on the screen and the boot process is paused until the appropriate input is given to either continue the boot process or take corrective action. Halt: The message is displayed on the screen, an error is logged to the SEL, and the system cannot boot unless the error is corrected. The error codes are defined by Intel and whenever possible are backward compatible with error codes used on earlier platforms. All POST error codes are logged in the System Event Log. Error Codes and Messages
Error Code 0000 0003 Timer Error CMOS Battery Low Error Message Response Pause Pause

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Error Codes and Messages

Error Code 004 005 008 009 00A 00B 00C 00E 00F 0010 0012 0014 0040 0041 0042 0043 0044 0045 0046 0047 0048 0049 004A 004B 004C 004D 004E 004F 0050 0055 0056 0057 0058 0059 005B 005D 005E 0120 0146 0150 0160 0161 CMOS Settings Wrong CMOS Checksum Bad Unlock Keyboard PS2 Keyboard not found KBC BAT Test failed CMOS memory size different RAM R/W test failed A: Drive Error B: Drive Error Floppy Controller Failure CMOS time not set PS2 Mouse not found Refresh timer test failed Display memory test failed CMOS Display Type Wrong ~<INS> Pressed DMA Controller Error DMA-1 Error DMA-2 Error Unknown BIOS error. Error code = 147 (this is really a PMMMMEM_ALLOC_ERR) Password check failed Unknown BIOS error. Error code = 149 (this is really SEGMENT_REG_ERR) Unknow BIOS error. Error code = 14A (this is really ADM_MODULE_ERR) Unknow BIOS error. Error code = 14B (this is really LANGUAGE_MODULE_ERR) Keyboard/Interface Error Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Primary Master Drive - ATAPI Incompatible Primary Slave Drive - ATAPI Incommpatible Secondary Master Drive - ATAPI Incompatible Secondary Slave Drive - ATAPI Incompatible Third Master Device Error Fourth Master Device Error S.M.A.R.T. Status BAD, Backup and Replace Password check failed Thermal Trip Failure Insufficient Memory to Shadow PCI ROM BSP Processor failed BIST Processor missing microcode - P0 Processor missing microcode - P1 Error Message Response Pause Pause Halt Not an error Halt Pause Pause Pause Pause Pause Pause Not an error Halt Pause Pause Pause Halt Halt Halt Halt Halt Halt Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause

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Error Codes and Messages

Error Code 0180 0181 0192 0193 0194 0195 0196 0197 5120 5121 5122 8104 8105 8110 8111 8120 8121 8130 8131 8140 8141 8150 8151 8160 8161 8170 8171 8180 8181 8190 8198 8300 8301 8305 84F1 84F2 84F3 84F4 84FF 8500 8501 8502 8504 Error Message BIOS does not support current stepping - P0 BIOS does not support current stepping - P0 L2 cache size mismatch CPUID, Processor stepping are different CPUID, Processor family are different Front side bus mismatch CPUID, Processor Model are different Processor speeds mismatched CMOS Cleared By Jumper Password cleared by jumper CMOS Cleared By BMC Request Warning! Port 60h/64h emulation is not supported by this USB Host Controller!!! Warning! EHCI controller disabled. It requires 64bit data support in the BIOS. Processor 01 Internal error (IERR) Processor 02 Internal error (IERR) Processor 01 Thermal Trip error Processor 02 Thermal Trip error Processor 01 disabled Processor 02 disabled Processor 01 failed FRB-3 timer Processor 02 failed FRB-3 timer Processor 01 failed initialization on last boot Processor 02 failed initialization on last boot Processor 01 unable to apply BIOS update Processor 02 unable to apply BIOS update Processor 01 failed BIST Processor 02 failed BIST BIOS does not support current stepping for Processor 1 BIOS does not support currect stepping for Processor 2 Watchdog timer failed on last boot OS boot watchdog timer failure BaseBoard Management Controller failed Self Test Not enough space in Runtime area!! SMBIOS data will not be available Primary Hot swap controller failed to function BIST failed for all available processors BaseBoard Management Controller failed to respond BaseBoard Management Controller in Update Mode Sensor Data Record Empty System Event Log Full Bad or missing memory in slot 3A Bad or missing memory in slot 2A Bad or missing memory in slot 1A Bad or missing memory in slot 3B Response Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Pause Pause Pause Pause Pause Pause Warning Pause Pause Pause Pause Halt Pause Pause Pause Warning Pause Pause Pause Pause

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Error Codes and Messages

Error Code 8505 8506 8600 8601 8602 8603 Error Message Bad or missing memory in slot 2B Bad or missing memory in slot 1B Primary & Secondary BIOS IDs do not match Override jumper is set to force boot from lower bank of flash ROM WatchDog Timer Expired (Secondary BIOS maybe bad!) Secondary BIOS CheckSum fail Response Pause Pause Pause Pause Pause Pause

The following table indicates error codes that are sent to the Management Module for error logging as a BMC pass-through command. All commands are of "Error" type. The syntax of error logging with the management module and SEL is different. The same error is logged differently in the SEL than with the Management Module. 163 Error Codes Sent to the Management Module
Error code 161 301 102 106 604 163 01298000 01298001 196 198 00019700 00019701 00150100 00150100 289 00150900 00151100 00151200 00151300 00151350 00153151 00153152 00151500 00151720 00151730 00151700 00151710 Bad CMOS Battery Keyboard failure System Board failure (Timer tick 2 test failure) Diskette Controller Failure Diskette Drive? failure Timer of the day not set The BIOS does not support the current stepping of Processor P0 The BIOS does not support the current stepping of Processor P1 Processor cache mismatch detected Processor speed mismatch detected Processor P0 failed BIST Processor P1 failed BIST Multi-bit error occurred: forcing NMI DIMM = ?? Multi-bit error occurred: forcing NMI DIMM = ?? DIMM = ?? (could not isolate) DIMM D?? is Disabled SERR/PERR Detected on PCI but (no source found) MCA: Recoverable Error Detected Proc = ?? MCA: Unrecoverable Error Detected Proc = ?? MCA: Excessive Error Detected Proc = ?? Processor MachineCheck data a Bank = ?? APIC ID = ?? CR4 = ???? ???? Processor MachineCheck Data b Address = ???? ???? ???? ???? Time Stamp = ???? ???? ???? ???? Processor MachineCheck Data B Status = ???? ???? ???? ???? Excessive Single Bit Errors Detected Parity Error Detected on Processor bus IMB Parity/CRC Error Started Hot Spare memory Copy. Failed row/rows = ?? and?? copied to spare row/rows= ?? (used on CMIC-HE bot) Started Hot Spare memory Copy. Failed row/rows = ?? and?? copied to spare row/rows= ?? (used on CMIC-HE bot) Error message

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BIOS Generated POST Error Beep Codes

The following table lists POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Please note that not all error conditions are supported by BIOS beep codes. BIOS Generated Beep Codes
Message Displayed 1 2 3 4 5 6 7 8 9 10 11 Memory refresh timer error Parity error in base memory (first 64KB block) Base memory read / write test error Motherboard timer not operational Processor error 8042 Gate A20 test error (cannot switch to protected mode) General exception error (processor exception error) Display memory error (system video adapter) ROM checksum error CMOS shutdown register read/write error Cache memory test failed Description

Troubleshooting BIOS Beep Codes

Number of Beeps 1, 2, or 3 4-7 or 9-11 Reason for the beeps and action to take Memory error. Reseat the memory or replace the DIMMs with know good modules. Fatal error indicating a possible serious system problem. Remove all add-in cards and re-start the system. If the error still occurs, contact your system manufacturer. If the beep codes are not generated after the add-in cards are removed, insert the cards one at a time, booting the system between each card addition, until the beeps again occur to reveal the malfunctioning card. Replace or reseat the system video add-in card. If no-board video is being used, the server board may be faulty.

Boot Block Error Beep Codes

The following table defines beep codes that may occur if a failure occurs while performing a BIOS Boot Block Update. Boot Block Error Beep Codes
Message Displayed 1 2 3 4 5 6 7 8 9 10 Insert diskette in floppy drive A AMIBOOT.ROM file not found in root directory of diskette in A: Base Memory error Flash Programming successful Floppy read error Keyboard controller BAT command failed No Flash EPROM detected Floppy controller failure Boot Block BIOS checksum error Flash Erase error Description

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Boot Block Error Beep Codes

Message Displayed 11 12 13 1 long beep Flash Program error AMIBOOT.ROM file size error BIOS ROM image mismatch (file layout does not match image present in flash device) Insert diskette with AMIBOOT.001 File for Multi-Disk Recovery Description

BMC Generated Beep Codes (Professional/Advanced only)

The Sahalee BMC generates beep codes upon detection of the failure conditions listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.

Beep Code 1 1-5-1-1 1-5-2-1 1-5-2-3

Reason for the beeps and action to take Control panel CMOS clear has been initiated. Processor failure. Reseat or replace the failed processor. No processor is installed or the CPU 1 socket is empty. Reseat or replace the failed processor. Processor configuration error or CPU 1 socket is empty. Reseat or replace the failed processor. In a two-processor system, make sure the processors are identical. Front-side bus selects configuration error. DC power unexpectedly lost. Chipset control failure. Power control failure.

1-5-2-4 1-5-4-2 1-5-4-3 1-5-4-4

BIOS Recovery Beep Codes

An error or warning condition at boot can result in a series of beeps being issued known as beep codes. These beeps have a code that identifies system or PCI card events. For example, some Intel RAID cards have beep codes. Before checking for a system beep code error make sure the PCI card is not causing the beeping. In the case of a Bootblock update, where video is not available for text messages to be displayed, speaker beeps are necessary to inform the user of errors. . BIOS Recovery Beep Codes
Beeps 1 1-2 One long bee - video is active. One long beep and two short beeps: Insert the BIIOS recovery diskette. Reason

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Chapter 5

Jumper and Connector Information

Jumpers and Connectors
The following figure shows the jumper and connector locations on the system board:

3 1 2

10

11 12 13 14 15

16

17 18

19 20 24

22 21

23

25 28 30 31 33 34 36 38 39 26 27

29

32 35

40

37

(J1A1) 2-Pin Chassis Intrusion Header (J1A2) 2-Pin Hard Drive Act LED Header (J1A4) Rolling BIOS Jumper

21

ATI RageXL Video Controller

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2 3 4 5 6 7 8 9 10

10-Pin DH 10 Serial A Header Ext SCSI Channel B Connector USB Port 2 USB Port 1 Video Connector NIC #2 NIC #1 TJ-45 Serial B Port Stacked PS/2 Keyboard and Mouse Ports

22 23 24 25 26 27 28 29 30

CPU #2 Fan Header CPU #1 Fan Header 5-pin Power Sense Header PXH - Chipset Component CPU #2 Socket CPU #1 Socket ICH5-R - Chipset Component SATA Ports (J1H2) Recovery Boot Jumper (J1H2) Password Clear Jumper (J1H4) CMOS Clear Jumper

11 12 13 14 15 16 17 18 19 20

Intel Management Module Connector CMOS Battery Full Height Riser Card Slot Low Profile Riser Card Slot DIMM Slots 68-pin SCSI Channel A Connector LSI 53C1030 SCSI Controller MCH - Chipset Component 1x10 USB Header 2x5 USB Header

31 32 33 34 35 36 37 38 39 40

Legacy ATA-100 connector 50-pin Control Panel Header 100-pin Control Panel, Floppy, IDE Connector Legacy Floppy Connector SSI 34-pin Control Panel Header 8-Pin AUX Power Connector 24-Pin Main Power Connector SSI System FAn Header SR1400/SR2400 System Fan Header Processor Voltage Regulator Circuitry

Jumper Blocks
This baseboard has several jumper blocks used to configure or enable/disable various features. This section describes the usage and settings of each.

Reference ID J1H2

Name BIOS Recovery Boot

Description Forces the system to boot into BIOS Recovery mode. A bootable Recovery BIOS floppy disk must be in Drive A for this operation. Clears Administrator and User pasword passwords as set in BIOS Setup Clears CMOS settings Sets the BIOS flash device to boot from either the upper or lower banks of the flash device. Configures Pin 7 of the RJ45 Serial B port to support either a DCD or DSR signal

Settings Normal Boot - Pins 1-2 (Default) Enabled - Pins 2-3

J1H3

Password Clear

Password Clr Prtect - Pins 1-2 (Default) Password Clr Erase - Pins 2-3 CMOS Clear by BMC - Pins 1-2 (Default) CMOS Clear Force Erase - Pins 2-3 Normal Operation - Pins 1-2 (Default) Fore to lower bank - Pins 2-3 DCD Select - Jumper across Pins 1-3 DSR Select - Jumper across Pins 2-4

J1H4 J1A4

CMOS Clear Rolling BIOS Configuration Seriall B Configuration

J7A1

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Configuration Jumpers

Configuration Jumper
Jumper Name Password Clear (lineA in figure above) Recovery Boot (lineB in figure above) 1-2 2-3 1-2 2-3 Pins What happen at system reset...? These pins should be jumpered for normal system operation. If these pins are jumpered, administrator and user passwords will be cleared on the next reset. These pins houls not be jumpered for normal operation. These pins should be jumpered for normal system operation. If these pins are jumpered, the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk. This jumper is typically used when the BIOS has become corrupted. These pins should not be jumpered for normal operation. These pins should be jumpered for normal system operation. If these pins are jumpered, the CMOS settings will be cleared on the next reset. These pins should not be jumpered for normal operation.

CMOS Clear (line C in figure above)

1-2 2-3

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RJ45 Serial Port Configuration

The RJ45 serial port connector can be configured to support either a DSR signal or a DCD signal. As the server board is shipped, it is configured to support DSR signals. To change the configuration to support DCD signals a jumper on the board must be changed. Use the following instructions to configure your server board to support DCD signals. 1. 2. 3. 4. 5. Turn off all peripheral devices connected to the server. Turn off the server. Disconnect the AC power cord from the server. Remove the server's cover. Locate the jumper block for the serial port. Move the jumper from the default position covering pins 1 and 3 to cover pins 2 and 4.

Password Clear Jumper

If the user or administrator password(s) is lost or forgotten, moving the password clear jumper (board location J1H3) to the clear opsition will clear both passwords. The BIOS determines if the password clear jumper is in the clear position during BIOS POST and clears any passwords if present. The password clear jumper must be restored to its original position before a new password(s) can bes set. The password clear jumper is shown on the line labeled A in the figure below. 1. 2. 3. Power down the system and disconnect the AC power. Open the server chassis. Move the jumper from the normal operation positiion, Password Clear Protect, at pins1 nad 2 to the Password Clear Erase position, covering pins2 and 3 as indicated in the following figure.

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CMOS Clear Jumper

If you are not able to access the BIOS setup screens, the CMOS Clear Jumper will need to be used to reset the configuration RAM. The CMOS Clear jumper is shown on the line labeled C in the figure below. 1. 2. 3. Power down the system and disconnect the AC power. Open the server. Move the jumper from the normal operation position, CMOS Clear by BMC (baseboard management controller), at pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3 as indicated in the following diagram.

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4. 5. 6. 7. 8.

Reconnect the AC power. power up the system. When the system begins beeping, power it down and disconnect the AC power. Return the CMOS Clear jumper to the CMOS Clear by BMC (baseboard management controller) location, covering pins 1 and2. Close the server chassis. Reconnect the AC power and power up the system.

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Chapter 6

FRU (Field Replaceable Unit) List

1

This chapter gives you FRU ( Field Replaceable Unit ) listing in global configuration of Acer Altos R710.

Refer to this chapter whenever ordering for parts to repair or for RMA ( Return Merchandise Authorization ). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

The part number of the exploded drawing is for reference only, for the most updated information, please refer to the Spare Parts List database.

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Item ADD-ON CARD

Picture

Part Name

Description

Part No. RC.32001.004

ASRC/3Z 0CH U320 RAID 0CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 LSI 320-0 64MB SDRAM LSI 53C1020 0CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 (GC/AAP) 1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (AAC/EMEA) 1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (AAP) 1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (GC) 2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (AAC/EMEA) 2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (AAP) 2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (GC) ASRC/3Z 0CH U320 RAID LSI 320-0

RC.32001.011

ASRC/3D 1CH U320 RAID LSI 320-1

RC.32001.001

ASRC/3D 1CH U320 RAID LSI 320-1

RC.32001.005

ASRC/3D 1CH U320 RAID LSI 320-1

RC.32001.007

ASRC/3D 2CH U320 RAID LSI 320-2

RC.32001.002

ASRC/3D 2CH U320 RAID LSI 320-2

RC.32001.006

ASRC/3D 2CH U320 RAID LSI 320-2

RC.32001.008

22320-R 2CH U320 RAID SCSI CARD 2CH U320 64BIT 66/133MHZ PCI-2.2/ (LSI) PCI-X 1.0 LSI 22320-R (GC/ AAP) SCSI CARD 2CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 22320-R (AAC/EMEA) SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R REWORK W/FULL HEIGHT BRACKET (GC/AAP) SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R REWORK W/FULL HEIGHT BRACKET (AAC/EMEA) 22320-R 2CH U320 RAID (LSI)

TA.ASC05.009

TA.ASC05.001

20320-R 1CH U320 RAID (LSI)

TA.ASC05.015

20320-R 1CH U320 RAID (LSI)

TA.ASC05.014

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Item

Picture

Part Name SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R JUMPER WIRE W/FULL HEIGHT BRACKET (GC/ AAP) SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R JUMPER WIRE W/FULL HEIGHT BRACKET (AAC/ EMEA) SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R W/ LOW PROFILE BRACKET (GC/AAP) SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/ PCI-X 1.0 LSI 20320-R W/ LOW PROFILE BRACKET (AAC/EMEA)

Description 20320-R 1CH U320 RAID (LSI)

Part No. TA.ASC05.013

20320-R 1CH U320 RAID (LSI)

TA.ASC05.012

20320-R 1CH U320 RAID (LSI)

TA.ASC05.008

20320-R 1CH U320 RAID (LSI)

TA.ASC05.002

BOARD FULL HEIGHT PCI-X RISER (THREE PCI-X SLOTS) PCI-X RISER CARD W/3 PCI-X SLOTS FULL HEIGHT TC.R0703.002

HOTSWAP SCSI BACKPLANE KIT (SCSI BACKPLANE/FLEX CABLE) SCSI BACKPLANE BOARD

HOTSWAP SCSI BACKPLANE KIT

TC.R0703.015

SCSI BACKPLANE BOARD

55.R07VD.001

TERMINATOR BOARD Cable SPARE FLEX CABLE

TERMINATOR BOARD FLEX CABLE

55.R07VD.002 TC.R0703.013

SCSI CABLE

SCSI CABLE

50.R07VD.001

FRONT PANEL CABLE ASSEMBLY

FRONT PANEL CABLE ASSEMBLY

50.R07VD.002

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Item

Picture

Part Name SCSI CABLE FROM TAPE DRIVE TO BACKPLANE

Description SCSI CABLE FROM TAPE DRIVE TO BACKPLANE

Part No. 50.R07VD.003

SCSI TERMINATOR CABLE SIGNAL CABLE CASE/COVER/BRACKET ASSEMBLY HOTSWAP DRIVE CARIER ACCESSORY TOOL-LESS RAIL KIT FRONT CONTROL PANEL

SCSI TERMINATOR CABLE SIGNAL CABLE R710 HOTSWAP DRIVE CARIER ACCESSORY TOOL-LESS RAIL KIT STANDARD CONTROL PANEL

50.R07VD.004 50.R07VD.005 TC.R0703.001 TC.R0703.006 TZ.R070C.005

HDD TO FLOPPY CONVERTER KIT CABLE MANAGEMENT ARM TAPE DRIVE ASSEMBLE KIT TAPE TRAY

3.5 INCH HARD DRIVE TO SLIM FLOPPY CONVERSION KIT CABLE MANAGEMENT ARM TAPE DRIVE ASSEMBLE KIT TAPE TRAY

TC.R0703.014

TC.R0703.007 TC.R0703.009 60.R07VD.001

SIXTH SCSI DRIVE KIT DRIVE CARRIER

SIXTH SCSI DRIVE KIT DRIVE CARRIER

TC.R0703.010 60.R07VD.002

CD-ROM DRIVE

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Item

Picture

Part Name CD-ROM DRIVE MITSUMI QSI SCR-242BE

Description CD-ROM DRIVE MITSUMI QSI SCR-242BE

Part No. SR.R070N.001

FDD/FLOPPY DISK DRIVE SLIMLINE FDD DRIVE 1.44MB COMBO MODULE SLIMLINE CDR/DVD COMBO DRIVE CPU/PROCESSOR INTEL XEON 3.6GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING INTEL XEON 3.4GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING INTEL XEON 3.2GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING INTEL XEON 3.0GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING INTEL XEON 2.8GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING INTEL XEON 3.6GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING INTEL XEON 3.4GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING INTEL XEON 3.2GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING INTEL XEON 3.0GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING INTEL XEON 2.8GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING FAN REDUNDANT FAN KIT (4 FANS, TFB0612GHE) HDD/HARD DISK DRIVE HDD 300GB/10K RPM/ U320/SCSI 80PIN/ SEAGATE CHEETAH ST3300007LC HDD SEAGATE ST3300007LC 300G 10K 80P U320 KH.30001.001 REDUNDANT FAN KIT (4 FANS, TFB0612GHE) TC.R0703.004 XEON 3.6GHZ 800FSB 1M MPGA4 SL7PH, MM#862920 E-0 XEON 3.4GHZ 800FSB 1M MPGA4, SL7PG, MM#862919 E-0 XEON 3.2GHZ 800FSB 1M MPGA4, SL7PF, MM#862918 E-0 XEON 3.0GHZ 800FSB 1M MPGA4, SL7PE, MM#862917 E-0 XEON 2.8GHZ 800FSB 1M MPGA4, SL7PD, MM#862916 E-0 XEON 3.6GHZ 800FSB 1M MPGA4 SL7DZ, MM#862920 D-0 XEON 3.4GHZ 800FSB 1M MPGA4, SL7DY, MM#862919 D-0 XEON 3.2GHZ 800FSB 1M MPGA4, SL7DX, MM#862918 D-0 XEON 3.0GHZ 800FSB 1M MPGA4, SL7DW, MM#862917 D-0 XEON 2.8GHZ 800FSB 1M MPGA4, SL7DV, MM#862916 D-0 KC.SNE01.36G SLIMLINE CDR/DVD COMBO DRIVE SR.R070N.003 FDD SLIM 1.44M SR.R070N.002

KC.SNE01.34G

KC.SNE01.32G

KC.SNE01.30G

KC.SNE01.28G

KC.SN001.36G

KC.SN001.34G

KC.SN001.32G

KC.SN001.30G

KC.SN001.28G

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Item

Picture

Part Name HDD 146GB/10KRPM/ U320/SCSI 80PIN/ SEAGATE CHEETAH ST3146707LC F/W003 HDD 146GB/10KRPM/ U320/SCSI 80PIN/ SEAGATE CHEETAH ST3146807LC F/W007 HDD 73GB/10K RPM/U320/ SCSI 80PIN/SEAGATE CHEETAH ST373307LW F/ W0007 HDD 73GB/15KRPM/U320/ SCSI 80PIN/ SEAGATE ST373453LC F/W0006 HDD 73GB/10KRPM/U320/ SCSI 80PIN/ SEAGATE ST374307LC F/W0003 HDD 73GB/10KRPM/U320/ SCSI 80PIN/ SEAGATE ST373307LC F/W0007 HDD 73GB/10KRPM/U320/ SCSI 68PIN/ SEAGATE ST373307LW F/W0007 HDD 36GB/15KRPM/U320/ SCSI 80PIN/ SEAGATE ST336753LC F/W0006 HDD 36GB/10KRPM/U320/ SCSI 80PIN/SEAGATE CHEETAH ST336607LC F/ W 007 HDD 36GB/10KRPM/U320/ SCSI 68PIN/SEAGATE CHEETAH ST336607LW F/ W 007

Description HDD SEAGATE 146G, U320, 10K RPM ST3146707LC F/W003 HDD SEAGATE 146G, U320, 10K RPM ST3146807LC F/W007 HDD SEAGATE ST373307LW 73G 68P U320 10K HDD SEAGATE 73G, U320, 15K RPM ST373453LC F/ W006 HDD SEAGATE 73G, U320, 10K RPM ST373407LC F/ W003 HDD SEAGATE 73G, U320, 10K RPM ST373307LC F/ W007 HDD SEAGATE 36G, U320, 15K RPM ST373453LC F/ W006 HDD SEAGATE 36G, U320, 15K RPM ST373453LC F/ W006 HDD SEAGATE 36GB, U320, 10K RPM ST336607LC F/W 007 HDD SEAGATE 36GB, U320, 10K RPM ST336607LW F/W 007

Part No. KH.14601.010

KH.14601.008

KH.14601.009

KH.07301.010

KH.07301.014

KH.07301.011

KH.07301.013

KH.03601.010

KH.03601.011

KH.03601.013

MAINBOARD SERVER BOARD (INTEL SE7520JR2-DDR2 SCSI VERSION) SERVER BOARD FOR R710-INTEL SE7520JR2 MB.R0703.002

MEMORY MEMORY REGISTERED DDR2-400 ECC 1GB INFINEON HYS72T128000HR-5-A MEMORY REGISTERED DDR2-400 ECC 1GB SAMSUNG M393T2950BG0-CCC MEMORY REGISTERED DDR2-400 ECC 512MB INFINEON HYS72T64000HR-5-A INFINEON DDR2-400 128X4X18 S-RANK CL3, 1.2INCH INFINEON HYS72T128000HR-5-A SAMSUNG DDR2-400 128X4X18 S-RANK CL3, 1.2INCH M393T2950BG0CCC INFINEON DDR2-400 64X8X9 S-RANK CL3, 1.2INCH INFINEON HYB18T512800AF5 KN.1GB02.009

KN.1GB0B.002

KN.51202.015

119

Chapter 6

Item

Picture

Part Name MEMORY REGISTERED DDR2-400 ECC 512MB SAMSUNG M393T6553BG0-CCC

Description SAMSUNG DDR2-400 64X8X9 S-RANK CL3, 1.2INCH M393T6553BG0CCC 700W REDUNDANT POWER SUPPLY DELTA DPS-700EB A REV.S3

Part No. KN.5120B.007

POWER SUPPLY 700W REDUNDANT POWER SUPPLY DELTA DPS-700EB A REV.S3 TC.R0703.005

Chapter 6

120

121

Chapter 6

Appendix A

Model Definition and Configuration

The Altos R710 Model No. Define: 1. Trade Mark:

2. 3. 4.

Brand Name: Acer Description: Single or dual Intel XeonTM Processor with 800MHz FSB Product Name: Acer Altos R710

Appendix A

122

123

Appendix A

Appendix B

Test Compatible Components

Altos R710 compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under Windows 2000 Server and Windows 2000 Advanced Server environment. In addition to these tests, the network communication functions are also tested under Novell NetWare 6.0 Red Hat Linux 7.3 SCO OpenServer 5.0.6 and SCO Unixware 7.1.1environments. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Appendix B

124

Microsoft Windows 2000 Server Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

125

Appendix B

Items 36GB, U320, 10K RPM 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah 146LP ST336607LC f/w IBM Piranha IC35L036UCPR15 f/w S80D Seagate Cheetah X15 73LP ST318453LC f/w IBM Daytona146, f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

126

Microsoft Windows 2000 Advanced Server Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM 36GB, U320, 10K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Seagate Cheetah 146LP ST336607LC f/w IBM Daytona146, f/w IBM Piranha IC35L036UCPR15 f/w S80D 127 Appendix B Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

Items 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah X15 73LP ST318453LC f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

128

Novell NetWare 6.0 Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

129

Appendix B

Items 36GB, U320, 10K RPM 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah 146LP ST336607LC f/w IBM Piranha IC35L036UCPR15 f/w S80D Seagate Cheetah X15 73LP ST318453LC f/w IBM Daytona146, f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

130

Red Hat Linux 7.3 Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

131

Appendix B

Items 36GB, U320, 10K RPM 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah 146LP ST336607LC f/w IBM Piranha IC35L036UCPR15 f/w S80D Seagate Cheetah X15 73LP ST318453LC f/w IBM Daytona146, f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

132

SCO OpenServer 5.0.6 Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

133

Appendix B

Items 36GB, U320, 10K RPM 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah 146LP ST336607LC f/w IBM Piranha IC35L036UCPR15 f/w S80D Seagate Cheetah X15 73LP ST318453LC f/w IBM Daytona146, f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

134

SCO Open Unixware 7.1.1 Environment Test

Items CPU Xeon 2.6GHz/400FSB/512KB Xeon 2.4GHz/400FSB/512KB Xeon 2.2GHz/400FSB/512KB Xeon 2.0GHz/400FSB/512KB Xeon 1.8GHz/400FSB/512KB DDR module ( with ECC) 1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2 HYB25D256400 AT-7/HYS72D128020-7-A Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5 Infineon HYB25D256400 AT-7 512MB PC2100 DDR registered Infineon DDR 32x8x9 CL2 HYB25D256800 AT-7/HYS72D32000GR-7-A Apacer DDR 32x8x9 CL2.5 Infineon HYB25D256800 AT-7 128MB PC2100 DDR registered SCSI RAID card 4ch Ultra160 RAID card, PCI LSI Enterprise 1600, 64bit/66MHz Q12160A, i960RN 64/66, Battery Backup Module & 64MB SDRAM F/W C170, W2K driver 5.25, Acer Altos CD4.0 LSI MegaRAID Elite 1600 64MB, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 SCSI cable w/o SDMS CD4.8 for Altos Seagate Cheetah146LP ST3146807LC f/w IBM Daytona146, f/w Seagate Cheetah X15 73LP ST373453LC f/w Seagate Cheetah 146LP ST373307LC f/w 73GB, U320, 10K RPM 36GB, U320, 15K RPM 36GB, U320, 10K RPM IBM Daytona146 ,f/w IBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ Seagate Cheetah X15 73LP ST336753LC f/w Seagate Cheetah 146LP ST336607LC f/w IBM Daytona146, f/w IBM Piranha IC35L036UCPR15 f/w S80D 135 Appendix B Apacer DDR 16x8x9 CL2 Infineon HYB25D128800 AT-7 Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pin Specifications

2ch Ultra160 RAID card, PCI

0ch Ultra320 SCSI RAID Card SCSI Card 2ch U160 SCSI card

SCSI Hard Drive (80 pin) 146GB, U320, 10K RPM 73GB, U320, 15K RPM

Items 18GB, U320, 15K RPM 18GB, U320, 10K RPM SCSI Tape Drive DDS4 20/40GB, Internal IBM Daytona146, f/w

Specifications Seagate Cheetah X15 73LP ST318453LC f/w IBM Piranha IC35L018UCPR15 f/w IBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00156 kit includes DDS4, data media, clean media, acerlogo front bezel HP DDS4 20/40GB, 68pin, interface UW 40MB, rev. B004 f/w C104 C5683-00158 kit includes DDS4, data media, clean media, acerlogo front bezel and Tapeware v6.20 SP4C Sony AIT-1 SDX400C/R(5.25 bay), Dust-proof bezel, 35/91GB, 68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper Broadcom 5701 Driver kit5.5.7

DDS4 20/40GB, Internal with Tapeware

AIT-1 35/91GB, Internal

AIT-1 data cartridge 35GB Network card 10/100/1000 TX PCI-X NIC

Appendix B

136

137

Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download info rmation on all of Acer's Notebook, Desktop and Server models including: Service guides User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

138

139

Appendix C