AcerPower SN System

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

Part No: 49.30G03.001 Doc. No: SG325-9905A...................................................PRINTED IN TAIWAN

Copyright
Copyright 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

II

Disclaimer
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, Acer Incorporated reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Acer Incorporated to notify any person of such revision or changes.

Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium is a trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on-screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface
Before using this information and the product it supports, please read the following general information! 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

VI

Table of Contents
Chapter 1 System Introduction 1

System Outlook for AcerPower SN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 2

System Utilities

13

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Onboard Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Onboard Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Boot Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Changing or Removing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Bypassing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Memory/Cache Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 PnP/PCI Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Abort Settings Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Exiting Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Flash (BIOS) Update Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 BIOS-contained Model Number and Serial Number . . . . . . . . . . . . . . . . . . . . . .35

Chapter 3

Removal and Replacement

37

Removing/Installing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Removing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Removing/Installing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Removing the PentiumII with SECC2 Package Type Processor . . . . . . . .39 Installing the Pentium II with SECC2 Package Type Processor . . . . . . . . .40 Opening the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Removing the Expansion Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the 3.5-inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Removing the 5.25-inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Installing the 5.25-inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

VII

Table of Contents
Chapter 4 Troubleshooting 49

Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 POST Error Messages List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Error Symptoms List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Chapter 5

Jumper and Connector Information

59

Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Floppy Disk / Hard Disk Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Audio Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 USB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Modem Ring-in Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Wake-on LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 6 Appendix A Appendix B

FRU (Field Replaceable Unit) List Model Number and Configurations Test Compatible Components List

63 73 75

MS DOS V6.22 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 MS Windows 98 (EN/CHN) Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . .77 MS Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 LINUX Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 SCO UNIX Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Appendix C Index

Online Support Information

83 85

VIII

Chapter 1

System Introduction
This product is a Pentium II / Pentium III processor-based Micro ATX, IBM PC/AT compatible system with PCI/ AGP bus. It supports:

Intel Pentium II / Pentium III processor 512 KB PBSRAM L2 cache incorporated in Pentium II CPU 2 * 168 pin DIMM sockets ( maximum up to 256MB) Power management features CPU SMM (System Management Mode) ACPI compliance BIOS API (Application Program Interface) feature ATA compliance hard disk power saving feature Onboard PCI master enhanced local bus IDE (Embedded in ALI M1543C chipset) PIO mode 4 Ultra DMA/33 Onboard serial ports - 2 high speed NS16C550 compatible UARTs with 16 byte FIFOs Onboard parallel port - SPP, EPP and ECP (IEEE 1284 compliant) Onboard FDD interface - 1.2MB/1.44MB/2.88MB & 3 mode floppy diskette drive PS/2 keyboard PS/2 mouse Plug-and-Play (PnP) features 2 USB connector On board Crystal CS4280 PCI Audio Interface; Crystal CS4297 Audio Codec 97 Onboard Slot1 (GTL+ bus). Support Wake-on LAN. 3 PCI slots + 1 AGP slot Software shutdown for Windows 95/98 On-board DC-to-DC converter (VRM 8.2 spec)

Chapter 1

System Outlook for AcerPower SN

Front Panel

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Headphone/Earphone port CD-ROM tray Stop/Eject button Skip/Forward button CD-ROM LED Increase Volume button Decrease Volume button Turbo LED Power LED Hard disk drive LED Power button

Description

3.5-inch floppy disk drive eject button 3.5-inch floppy disk drive 3.5-inch floppy disk drive LED

Chapter 1

Rear Panel

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Fan System main power switch Voltage selector System power socket USB ports PS/2 mouse port PS/2 keyboard port Serial 2 port Parallel port Serial 1 port Speaker-out/Line-out port Line-in port Game/MIDI portt VGA/Monitor port Microphone-in port Add-on card brackets

Description

Chapter 1

Board Layout
Your system board should look just like the following figure:

The following table lists the components that you will find on the system board:

No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 USB ports

Component

No. 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33

Component Power/Suspend LED connector Power button connector Modem ring-in connector PCI slots System BIOS chip Fax-modem connector Audio CODEC 97 CD-in connector Microphone-in port Line-in port Line-out port MIDI port COM 1 port Parallel/Printer port COM 2 port PS/2 keyboard port

PS/2 mouse port ATX power connector CPU connector PCI-AGP-Memory controller 2-pin CPU fan connector Reset connector 3-pin CPU fan connector DIMM sockets Battery Floppy disk drive connector IDE 1 connector IDE 2 connector AGP slot Audio controller PCI-to-ISA bus controller Wake-on LAN connector

Chapter 1

Hardware Specifications and Configurations

Processor
Item Type Slot Speed Bus frequency Voltage Intel Pentium II / Pentium III. Slot 1* Pentium II processor: 350/400 MHz Pentium III processor: 450/500 MHz 66 / 100 MHz Processor voltage can be detected by the system without setting any jumper. Specification

* Slot 1 defines the mechanical and electrical specification for Pentium II processor slot. It is defined and developed by Intel.

BIOS
Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM model number BIOS ROM size BIOS ROM package Support protocol Boot from CD-ROM feature Supports LS-120 drive Supports BIOS boot block feature BIOS password control Acer logo display control during POST Acer V3.2 Bulk mode flash ROM Winbond W29C020-90B 256KB 32-pin DIP package PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1a, Bootable CD-ROM 1.0, ATAPI Yes Yes No Check/bypass by JP7 setting Enable/disable by BIOS setting Specification

NOTE: The BIOS can be overwritten/upgraded using the AFLASH utility (AFLASH.EXE)

BIOS Hotkey List

Hotkey Function Enter BIOS Setup Utility Enable hidden page of BIOS Setup Utility Description Press while the system is booting to enter BIOS Setup Utility. Press in BIOS Setup Utility main menu screen, the Advanced Options menu then appears. The items shown in the Advanced Options menu are: Memory/Cache Options PnP/PCI Options

Chapter 1

System Memory
Item Onboard embedded memory size Memory socket number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory speed 0MB 2 sockets (2 banks) 32MB / 64MB / 128MB 256MB (128MB x 2) SDRAM
*

Specification

100MHz (PC100) (for Local Bus speed 100MHz or 66 MHz) 66MHz (for Local Bus speed 66MHz)

Supported memory voltage Supported memory module package Supported parity check feature Support for Error Correction Code (ECC) feature. Memory module combinations * The default is 100 MHz

3.3 V 168-pin DIMM No No You can install memory modules in any combinations as long as they match the above specifications.

DIMM Combinations
DIMM1 32M 64M 128M 0 0 0 32M 32M 32M 0 0 0 32M 64M 128M 32M 64M 128M DIMM2 TOTAL 32M 64M 128M 32M 64M 128M 64M 96M 160M 64M 64M 64M 128M 128M 128M DIMM1 32M 64M 128M 32M 64M 128M DIMM2 96M 128M 192M 160M 192M 256M TOTAL

Cache Memory
Item First-Level Cache Configurations Cache function control Enable/disable by BIOS Setup Specification

Second-Level Cache Configurations The information below is only applicable to systems with installed Pentium II processor . Tag RAM location L2 Cache RAM location L2 Cache RAM type L2 Cache RAM size L2 Cache RAM speed L2 Cache function control L2 Cache scheme On Pentium II/ Pentium III processor On Pentium II/ Pentium III processor PBSRAM (Pipelined-burst Synchronous RAM) Depends on Processor type One-half the processor core clock frequency Enable/disable by BIOS Setup Fixed in write-back

Chapter 1

Audio Interface
Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 support Microphone jack Headphone jack Joystick port Fully DOS games compatibility Specification Crystal CS4280 with Crystal CS4297 Audio Codec97 PCI bus Enable/disable by BIOS Setup Stereo 18 bits Compliant to Microsoft Windows Sound System, Sound Blaster Pro standard, and Microsoft PC98 and WHQL audio requirement. Yes, integrated FM synthesizer 48 KHz (max.) Yes Connect via CN12 Connect via CN12 Connect via CN12 Not support

IDE Interface
Item IDE controller IDE controller resident bus Number of IDE channel Supports IDE interface Supported LS-120 Supported bootable CD-ROM Built-in ALI M1543C PCI bus 2 (CN13 and CN14) E-IDE (Support PIO mode-4 and Ultra DMA /33), ANSIS ATA rev.3.0/ ATAPI Yes Yes Specification

Diskette drive Interface

Item Diskette drive controller Supported diskette drive formats Built-in ALI M1543C 1.2MB, 1.44MB, 2.88MB and 3-mode format Specification

Parallel Port
Item Parallel port controller Number of parallel ports ECP/EPP support Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Built-in ALI M1543C 1 Yes 25-pin D-type female connector Enable/disable by BIOS Setup DMA channel 1 DMA channel 3 3BCh 378h 278h IRQ5 IRQ7 Specification

Chapter 1

Serial Port
Item Serial port controller Number of serial ports Serial port locations CS16C550 UART support Connector type Optional serial port I/O address (via BIOS Setup) Built-in ALI M1543C 2 CN11 Yes, with 16 bytes FIFO 9-pin D-type female connector 3F8h 2F8h 3E8h 2E8h COM1: IRQ 4 COM2: IRQ 3 Specification

Optional serial port IRQ (via BIOS Setup)

Memory Address Map

Address 000000 - 07FFFF 080000 - 09FFFF 0A0000 - 0BFFFF 0C0000 - 0C7FFF 0C8000 - 0DFFFF 0E0000 - 0EFFFF 512 Kbytes 128 Kbytes 128 Kbytes 32 Kbytes 96 Kbytes 64 Kbytes Size Function Host Memory Host/PCI Memory PCI/ISA Video Buffer Memory Video BIOS Memory ISA Card BIOS & Buffer Memory BIOS Extension Memory Setup and Post Memory PCI Development BIOS 0F0000 - 0FFFFF 100000 - UPPER LIMIT UPPER LIMIT - 4GBytes 64 Kbytes System BIOS Memory Main Memory PCI Memory

PCI INTx# and IDSEL Assignment Map

PCI INTx # INTA# INTB# INTC# INTD# PCI-Slot1 PCI-Slot2 PCI-Slot3 Audio Controller (CS4280) PCI Devices AD31 AD30 AD27 AD22 Device IDSEL : ADxx

PCI Slot IRQ Routing Map

PCI INTX# PCI slot 1 PCI slot 2 PCI slot 3 INTA Route 1 Route 2 Route 3 INTB Route 2 Route 3 Route 4 INTC Route 3 Route 4 Route 1 INTD Route 4 Route 1 Route 2 Bus Mastering Enabled Enabled Enabled

Chapter 1

I/O Address Map

Hex Range 000-00F 020-021 040-043 060-060 061-061 070-071 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Controller-2 Interrupt Controller-2 DMA Controller-2 Math Co-Processor Secondary IDE Primary IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 Devices

ALI M1543C GPIO (General Purpose I/O) PIN Definitions

Item GPO3 GPO22 GPI2 GPO2 FANOFFJ DISS0I01 CHKPSW PWRLED 0: Turn off the fan 1: Turn on the fan 0: Disabled 1: Enabled 0: Bypass 1: Check password 0: Suspend 1: Normal Description

Chapter 1

IRQ Assignment Map

IRQx IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Timer Keyboard Cascade Interrupt Control Serial Alternate Serial Primary Parallel port (Alternate) Floppy Diskette Parallel Port Real Time Clock Not be used Not be used Not be used PS/2 Mouse Math Coprocessor Exception Hard disk drive Hard disk drive System Devices Add-On-Card Devices Not be used Not be used Not be used Reserved Reserved Reserved Reserved Reserved Not be used Reserved Reserved Reserved Reserved Not be used Reserved Reserved

DRQ Assignment Map

DRQx DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 System Devices Not be used Not be used Floppy Diskette Not be used Cascade Not be used Not be used Not be used Add-On-Card Devices Reserved Reserved Not be used Reserved Not be used Reserved Reserved Reserved

System Board Major Chips

Item System core logic Super I/O controller Audio controller Controller ALI M1621/ ALI M1543C Built-in in ALI M1543C Crystal CS4280 Built-in ALI M1543C Built-in ALI M1543C ALI M5819

Hard disk drive controller

Keyboard controller RTC

10

Chapter 1

Power Management
Power Saving Mode Phenomenon List
Power Saving Mode IDE Hard Disk Standby mode Monitor Power Saving mode System Standby mode Phenomenon Hard disk drive is in standby mode (spindle turned-off) Monitor is in suspend mode (V-sync.=0Hz). Power LED illuminate in amber color Hard disk drive is in standby mode (spindle turned-off) Monitor is in off mode (V-sync. and H-sync. =0Hz). System Suspend mode Power LED illuminate in amber color Hard disk drive is in standby mode (spindle turned-off) Monitor is in off mode (V-sync. and H-sync. =0Hz). Processor fan turns off

NOTE: The VGA BIOS should support DPMS (Desktop Power Management System) for the standby and suspend mode function call. When the Display Standby Timer expires, the system BIOS will execute the DPMS service routines.

Chapter 1

11

Environmental Requirements

Item Temperature Operating Non-operating Humidity Operating Non-operating Vibration Operating (unpacked) Non-operating (packed) 5 ~ 18 Hz: 0.015 mm 18 ~ 250 Hz: 0.25 G 5 ~ 27.1 Hz: 0.6 G 27.1 ~ 50 Hz: 0.016 mm 50 ~ 500 Hz: 2 G 20% to 80% RH 20% to 80% RH +10 ~ +35C -20 ~ +60C

Specifications

12

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Utility is a hardware configuration program built into your systems Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. However, if you encounter configuration problems and get the Run Setup message, you will need to run this utility. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

Chapter 2

13

Entering Setup
To enter Setup, press the key combination Ctrl-Alt-Esc. IMPORTANT:Important! You must press Ctrl-Alt-Esc simultaneously while the system is booting. This key combination does not work during any other time. The Setup Utility main menu then appears:

The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your system. If you are an advanced user, you may want to check the detailed configuration of your system. Detailed system configurations are contained in the Advanced Level. To view the Advanced Level, press the F8 key. The following screen shows the Setup Utility Advanced Level main menu:

NOTE: The F8 key works only when you are in the main menu. This means that you can activate the Advanced Level only when you are in the main menu. Also, items marked by an (*) are only visible in the Advanced Level. The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.

To select an option, move the highlight bar by pressing
then press Enter. or Press PgDn to move to the next page or PgUp to return to the previous page. To change a parameter setting, press or until the desired setting is found. Press Esc to return to the main menu. If you are already in the main menu, press Esc again to exit Setup.

The parameters on the screens show default values. These values may not be the same as those in your system. The grayed items on the screens have fixed settings and are not user-configurable. 14 Chapter 2

System Information
The following screen appears if you select System Information from the main menu:

The following screen shows page 2 of the System Information menu:

These pages show the current basic configuration of your system.

Chapter 2

15

The following table describes the parameters found in the System Information pages:

Parameter Processor Processor Speed Internal Cache Size

Description Specifies the type of processor currently installed in your system. Specifies the speed of the processor currently installed in your system. Specifies the first-level or the internal memory (i.e., the memory integrated into the CPU) size, and whether it is enabled or disabled. Specifies the second-level cache memory size currently supported by the system. Shows the floppy drive A type. Shows the floppy drive B type.

Format

Speed in MHz Cache size in KB

External Cache Size Floppy Drive A Floppy Drive B

Cache size in KB Capacity, dimension Capacity, dimension Drive type, capacity

IDE Primary Channel Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel. IDE Primary Channel Slave Specifies the current configuration of the IDE device connected to the slave port of the primary IDE channel. Specifies the current configuration of the IDE device connected to the master port of the secondary IDE channel. Specifies the current configuration of the IDE device connected to the slave port of the secondary IDE channel. Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Indicates the type of DRAM installed in the DIMM 1 socket. The None setting indicates that there is no DRAM installed. Indicates the type of DRAM installed in the DIMM 2 socket. The None setting indicates that there is no DRAM installed. Shows the serial port 1 address and IRQ settings. Shows the serial port 2 address and IRQ settings. Shows the parallel port address and IRQ settings. Indicates if there is a mouse connected to your system. This is automatically detected by BIOS.

Drive type, capacity

IDE Secondary Channel Master IDE Secondary Channel Slave Total Memory

Drive type, capacity

Drive type, capacity

Memory size in MB

1st Bank

DIMM type, capacity in MB

2nd Bank

DIMM type, capacity in MB

Serial Port 1 Serial Port 2 Parallel Port PS/2 Mouse

Address, IRQ Address, IRQ Address, IRQ Displays Installed if there is a mouse detected; otherwise, it displays None.

16

Chapter 2

Product Information
The screen below appears if you select Product Information from the main menu:

The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (may be required when asking for technical support). The following table describes the parameters found in this menu:

Parameter Product Name System S/N Main Board ID Main Board S/N System BIOS Version SM BIOS version

Description Displays the model name of your system Displays your systems serial number Displays the system boards identification number Displays your system boards serial number Specifies the version of your BIOS utility Specifies the version of the SM BIOS utility installed in your system. The System Management (SM) BIOS allows you to check your system hardware components without actually opening your system. Hardware checking is done via software during start up.

Chapter 2

17

Disk Drives
Select Disk Drives from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Floppy Drive A / B

Description Allows you to configure your floppy drive

Options None 360 KB, 5.25-inch 1.2 MB, 5.25-inch 720 KB, 3.5-inch 1.44 MB, 3.5-inch 2.88 MB, 3.5-inch Normal Drive A Drive B Hard Disk

LS-120 drive as

Allows you to enable the LS-120 device installed in your system and to specify the function of the device. The setting affects how BIOS will detect the device. Lets you configure the hard disk drive connected to the master port of IDE channel 1. Lets you configure the hard disk drive connected to the slave port of IDE channel 1. Lets you configure the hard disk drive connected to the master port of IDE channel 2. Lets you configure the hard disk drive connected to the slave port of IDE channel 2.

IDE Primary Channel Master IDE Primary Channel Slave IDE Secondary Channel Master IDE Secondary Channel Slave

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The following screen appears if you select any of the IDE Drive parameters:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Type

Description Lets you specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually. Setting this parameter also sets the Cylinder, Head, Sector, and Size parameters.

Options Auto, None, or User. The User setting allows you to enter your settings manually if you know your hard disk type. The Auto setting also sets the Cylinder, Head, Sector, and Size parameters.

Cylinder

Specifies your hard disks number of cylinders, and is automatically set depending on your Type parameter setting. Specifies your hard disks number of heads, and is automatically set depending on your Type parameter setting. Specifies your hard disks number of sectors, and is automatically set depending on your Type parameter setting. Specifies the size of your hard disk, in MB, and is automatically set depending on your type parameter setting. Enables your system to support hard disks with capacities more than 504 MB. Enhances your hard disk performance by allowing data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle. This parameter appears only in the Advanced Level. Improves your hard disk performance by allowing faster data recovery and read/write timing; thus, it reduces the hard disks activity time. This parameter appears only in the Advanced Level. Improves your hard disk performance by allowing the use of the 32-bit hard disk access. This parameter appears only in the Advanced Level. Lets you enable the Ultra DMA and Multi-DMA modes to enhance your hard disk performance. This parameter appears only in the Advanced Level. Auto or Disabled Auto or Disabled

Head

Sector

Size

Hard Disk Size > 504 MB Hard Disk Block Mode

Advanced PIO Mode

Auto or Mode 0 to 4

Hard Disk 32-bit Access

Enabled or Disabled

DMA Transfer Mode

Auto, Multi Mode 0 to 2, or Ultra Mode 0 to 2

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Onboard Peripherals
The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Serial Port 1 / 2 Base Address

Description Let you enable or disable the serial ports. Lets you set a logical base address for each serial port. This parameter is configurable only if the Serial Port parameter is enabled. Lets you assign an interrupt for each serial port. This parameter is configurable only if the Serial Port parameter is enabled. Lets you enable or disable the parallel port.

Options Enabled or Disabled 3F8h (for serial port 1), 2F8h (for serial port 2), 2E8h, 3E8h 4 or 11 (for serial port 1), 3 or 10 (for serial port 2) Enabled or Disabled

IRQ

Parallel Port Base Address

Lets you set a logical base address for the 3BCh, 378h, 278h parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. Lets you assign an interrupt for the parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. Lets you set your parallel ports operation mode. This parameter is configurable only if the Parallel Port parameter is enabled. Allows you to assign a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the operation mode. Allows you to configure the device controllers available on board. Selecting this option displays the Onboard Device Settings submenu. 5 or 7

IRQ

Operation Mode

Standard Parallel Port (SPP), Bidirectional, Enhanced Parallel Port (EPP), Extended Capabilities Port (ECP) 1 or 3

ECP DMA Channel

Onboard Device Settings

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Onboard Device Settings

The following screen shows the Onboard Device Settings sub-menu:

The following table describes the parameters found in this sub-menu. Settings in boldface are the default and suggested settings.

Parameter Floppy Disk Controller IDE Controller PS/2 Mouse Controller USB Host Controller USB Legacy Mode

Description Lets you enable or disable the onboard floppy disk controller. Lets you enable or disable the onboard primary, secondary or both IDE interfaces. Lets you enable or disable the onboard PS/2 mouse controller. Lets you enable or disable the onboard USB host controller. Lets you activate or deactivate the USB keyboard connected to your system. When activated, the USB keyboard functions in a DOS environment. Lets you activate or deactivate the audio controller on board.

Options Enabled or Disabled Primary, Both, or Disabled Enabled or Disabled Enabled or Disabled Enabled or Disabled

Onboard Audio Chip

Enabled or Disabled

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Power Management
The Power Management menu lets you configure the system power-management feature. The following screen shows the Power Management parameters and their default settings:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Power Management Mode

Description Allows you to reduce the systems power consumption. When enabled, the IDE hard disk and system timers become configurable. Allows the hard disk to enter Standby mode after inactivity of 1 to 15 minutes, depending on your setting. Automatically puts the system to power-saving mode after a specified period of inactivity. Any keyboard or mouse action, or any activity detected from the IRQ channels resumes system operation. Lets you specify the power-saving mode that the system will enter after a specified period of inactivity. This parameter is configurable only if the System Sleep Timer is enabled. Lets you specify whether to automatically turn off the machine or put the system to Suspend mode when the power switch is pressed for less than 4 seconds. Lets you specify the activity that will resume the system to normal operation. Wakes the system from Sleep mode once any fax/modem activity is detected.

Options Enabled or Disabled

IDE Hard Disk Standby Timer

1 to 15 minutes, or Off

System Sleep Timer

2, 5, 10, 15, 20, 30, 40, 50...120 minutes, or Off

Sleep Mode

Standby or Suspend

Power Switch < 4 sec.

Power Off or Suspend

System Wake-up Event Modem Ring Indicator

Enabled or Disabled

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Boot Options
This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Boot Sequence

Description Allows you to specify the boot search sequence. Specifies whether the BIOS utility will boot from an IDE hard disk or a SCSI hard disk drive. Allows you to define your systems booting process, whether to skip some POST routines or proceed with the normal booting process. When enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. Then, the screen displays the operating system prompt (as in DOS) or logo (as in Windows 95). If any error occurs while booting, the system automatically switches to the text mode. You may also switch to the text mode while booting by pressing F9 after you hear a beep that indicates the activation of the keyboard.

Options Floppy Disk, Hard Disk, IDECDROM IDE or SCSI

First Hard Disk Drive

Fast Boot

Auto or Disabled

Silent Boot

Enabled or Disabled

Num Lock After Boot Memory Test

Allows you to activate or deactivate the Num Lock function upon booting. Lets you specify whether you want BIOS to perform or bypass the RAM test during POST. Allows you to enable or disable the display of the configuration table after POST but before booting. The configuration table gives a summary of the hardware devices and settings that BIOS detected during POST. This parameter appears only when you are in the Advanced Level.

Enabled or Disabled Enabled or Disabled

Configuration Table

Enabled or Disabled

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Date and Time

The following screen appears if you select the Date and Time option from the main menu:

The following table describes the parameters found in this menu:

Parameter Date

Description Lets you set the date following the weekdaymonth-day-year format.

Options Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat Month: Jan, Feb...Dec Day: 1 to 31 Year: 1980 to 2079

Time

Lets you set the time following the hourminute-second format.

Hour: 0 to 23 Minute: 0 to 59 Second: 0 to 59

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System Security
The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu:

The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings.

Parameter Setup Password

Description Prevents unauthorized access to the BIOS utility.

Options None or Present. The Present setting allows you to set a Setup password. For instructions on how to set a Setup password, refer to Setting a Password on page 26. None or Present. The Present settings allows you to set a Poweron password. For instructions on how to set a Setup password, refer to Setting a Password on page 26. Normal or Keyboard Lock

Power-on Password

Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system.

Operation Mode

Lets you enable or disable the password prompt display. When set to Normal, the password prompt appears before system boot. When set to Keyboard Lock, the password prompt does not appear; however, your system will not respond to any keyboard or mouse input until you enter the correct password. Allows you to protect your systems floppy drive and hard disk data from being modified (possible under DOS mode only). Protects your floppy drive data from being modified. Protects your hard disk data from being modified.

Disk Drive Control

Floppy Drive Hard Disk Drive

Normal, Write Protect All Sectors, Write Protect Boot Sectors Normal, Write Protect All Sectors, Write Protect Boot Sectors

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Setting a Password
1. Make sure that JP7 is set to 1-2 (bypass password). NOTE: You cannot enter the BIOS utility if a Setup password does not exist and JP7 is set to 2-3 (password check enabled). By default, JP7 is set to 1-2 (bypass password). 2. 3. Enter the BIOS utility and select System Security . Highlight the Setup Password parameter to set a Setup password, or Power-on Password to set a Power-on password. Then press or . The following screen appears:

4. Type a password. The password may consist of up to seven characters. Then press Enter. NOTE: Be very careful when typing your password because the characters do not appear on the screen. 5. 6. 7. 8. 9. Retype the password then press Enter. After setting the password, highlight the Set or Change Password option. Press Esc to return to the System Security screen. Press Esc to return to the main menu. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.

10. Select Yes to save the changes and reboot the system. 11. After rebooting, turn off the system then open the housing. 12. Set JP7 to 2-3 to enable the password function. If you have set a Setup password, the next time you want to enter the BIOS utility, you must key-in your Setup password. If you have set a Power-on password, you will be prompted to enter that password every time you boot your system.

Changing or Removing the Password

Should you want to change one of your passwords, do the following: 1. 2. 3. 4. 5. 6. 7. 8. Enter the BIOS utility and select System Security. Highlight the Setup Password parameter (for Setup password) or the Power-on Password parameter (for Power-on password). Then press or . The Password menu appears. From the Password menu, highlight the Set or Change Password option. Enter a new password. Press Esc to return to the System Security screen. Press Esc to return to the main menu. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. Select Yes to save the changes.

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To remove the password, simply select the Setup Password parameter (for Setup password) or the Power-on Password parameter (for Power-on password) from the System Security menu and set it to None.

Bypassing the Password

If you forget your password, you can bypass the password security feature by hardware. Follow these steps to bypass the password: 1. 2. 3. Turn off and unplug the system. Open the system housing and set JP7 to 1-2 to bypass the password function. Turn on the system and enter the BIOS utility. This time, the system does not require you to type in a password.

You can either change the existing password or remove it by selecting None. Refer to Changing or Removing the Password on page 26 for the procedure.

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Advanced Options
NOTE: The Advanced Options selection is available only in the Advanced Level. The Advanced Options menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters:

CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.

Memory/Cache Options
Selecting Memory/Cache Options from the Advanced Options menu displays the following screen:

This menu lets you configure the system memory.

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The following table describes the parameters found in this sub-menu. Settings in boldface are the default and suggested settings.

Parameter Internal Cache (CPU Cache) External Cache Cache Scheme

Description Lets you enable or disable the primary cache memory, i.e., the CPU memory. Lets you enable or disable the secondary cache memory. This parameter is non-configurable and is always set to Write-back. The Write-back mode updates the cache but not the memory (write-back mode) when there is a write instruction. To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter.

Options Enabled or Disabled Enabled or Disabled Write-back

Memory at 15MB-16MB Reserved for

System or Add-on card

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PnP/PCI Options
The PnP/PCI Options allows you to specify the settings for your PCI devices. Selecting this option displays the following screen:

The following table describes the parameters found in this sub-menu. Settings in boldface are the default and suggested settings.

Parameter PCI IRQ Setting

Description Allows you to automatically or manually configure the Plug-and-Play (PnP) devices installed in your system. Refer to your device manual for technical information about the PCI card. Allow you to manually assign an interrupt for each PCI device installed in your system. When the PCI IRQ Settings is set to Auto, BIOS automatically assigns the available IRQs to the PCI devices. Allows you to assign the same IRQ to two different devices. Enables the palette snooping feature if you installed more than one VGA card in the system, allowing the control palette register (CPR) to manage and update the VGA RAM DAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system. The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAM DACs. The signal goes through the cards continuously until all RAM DAC data has been updated. This allows the display of multiple images on the screen. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. Lets you specify whether BIOS will initialize only PnP boot devices such as SCSI cards, or all PnP boot and non-boot devices such as sound cards. When enabled, avoids IRQ conflict when installing non-PnP and PnP ISA cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots. Yes or No

Options Auto or Manual

PCI Slot 1 / 2 / 3

PCI IRQ Sharing VGA Palette Snoop

Enabled or Disabled

Plug and Play OS

Yes or No

Reset Resource Assignments

Yes or No After clearing the resource data, it is recommended that you reset the parameter to its default, i.e., No.

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Load Default Settings

You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box:

Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system. This option also allows you to restore the default settings. Choosing No returns you to the main menu without loading the default settings.

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Abort Settings Change

Selecting the Abort Settings Change option from the main menu displays the following dialog box:

Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made.

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Exiting Setup
To exit the BIOS utility, simply press Esc. The following dialog box appears:

Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, the following dialog box appears:

Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit Setup.

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Flash (BIOS) Update Procedure

NOTE: The flash update procedure does not change the model number and serial number information in BIOS. 1. Prepare a bootable DOS diskette disk with AFLASH.EXE, MSG.DAT, VXXYYZZ.BIN files NOTE: The AFLASH.EXE and MSG.DAT are flash utility program. The VXXYYZZ.BIN is BIOS source code binary file. 2. 3. 4. 5. Insert the diskette and boot from drive A. Do not boot with any memory related driver such as HIMEM.SYS, EMS.SYS.... At the DOS prompt, type A:> AFLASH VXXYYZZ.BIN and press Enter. The program updates the BIOS automatically.

IMPORTANT:Verify the BIOS checksum value shown on screen is the same as the one in VXXYYZZ.BIN file. 6. Wait for the update to complete. WARNING:Do not turn off the system power while the BIOS is programming, or the flash ROM will be destroyed. 7. Power off system after the BIOS is completely updated.

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BIOS-contained Model Number and Serial Number

The model number and serial number information is stored in BIOS ROM and displayed in the Model Information of BIOS Setup main menu. If a service repair is completed by replacing a new system board or a new BIOS ROM, then you are required to input the original systems model number and serial number into the new BIOS ROM. IMPORTANT:To better fit local service requirements, your regional office MAY have other rules. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Follow these steps to input the model number and serial number to BIOS: 1. Prepare a bootable DOS diskette with CHGDMI.EXE and MODEL.DMI files.

2. Insert the diskette and boot from drive A. WARNING:Do not boot with any memory related driver such as HIMEM. SYS, EMS. SYS.... 3. At the DOS prompt, type A:>CHGDMI /W then press Enter. When the screen shows:

System Product Name: Enter the model number and press Enter to continue. You can type a maximum of 16 characters (without spaces) 4. When the screen shows:

System Serial Number: Enter the serial number and press Enter to continue. You can type a maximum of 16 character (Without spaces). 5. Type A:>CHGDMI /D and press Enter to display and verify your input model number and serial number information.

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35

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Chapter 3

Removal and Replacement

This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: 1. 2. 3. 4. Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver

5. Plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

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Removing/Installing the DIMM

Removing a DIMM
To remove the DIMM: 1. 2. Press the holding clips on both sides of the socket outward to release the DIMM. Gently pull the DIMM out of the socket.

Installing a DIMM
Follow these steps to install a DIMM: 1. 2. 3. Open the clips on the socket. Align the DIMM with the socket. Press the DIMM into the socket until the clips lock into the DIMM

NOTE: The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it.

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Removing/Installing the Processor

Removing the PentiumII with SECC2 Package Type Processor
NOTE: Observe the ESD precautions when installing or removing a system component. Follow these steps to remove the CPU: 1. 2. Disconnect the 2-pin fan/heatsink cables from the system board. While slightly pulling both sides of the retention mechanism, pull out the CPU.

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39

Removing the Pentium II with SECC2 Package Type Fan-sink

1. Use a screw driver to slide the fastener odes outward to unlock the fan-sink.

2.

Carefully remove the fan-sink from the processor.

Installing the Pentium II with SECC2 Package Type Processor into the System Board
Follow these steps to install the processor module: 1. Unfold and pull out the sides of retention mechanism.

2. 3.

Place the retention mechanism over the CPU connector on the system board and press it until it clicks into place. Press down the four plastic rivets to secure the retention mechanism. Make sure all four rivets are properly inserted into the holes on the system board.

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Chapter 3

4.

Press down the processor until the golden fingers completely fit into the connector and the latches on the sides lock the processor into place. NOTE: Check the sides of the retention mechanism. The latches should be properly inserted into the appropriate slots on the retention mechanism.

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41

Opening the Housing

NOTE: Turn off the system power (unplug the power cord) before opening the system or connecting or removing any peripheral device. 1. 2. Place the system unit on a flat, steady surface. Remove the four screws from the rear panel. Set the screws aside. You will need them when replacing the housing cover.

3. 4.

Push the housing cover slightly backward. Pull the housing cover upward and remove it from the chassis.

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Removing the Expansion Board

1. 2. Remove the screw on the bracket of an expansion board. Set the screws aside. You will need them when replacing the expansion board. Gently pull out the board to remove it from the expansion slot.

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43

Removing the 3.5-inch Drive

Follow these steps to install a 3.5-inch diskette drive or a hard disk drive: 1. Disconnect the disk drive cables and the power cable.

2.

Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame outward.

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NOTE: A metal drive cover should be pulled out before you install a new drive to an empty 3.5-inch bay. This cover should be removed if a 3.5-inch drive is installed. The function of the cover is to prevent EMI effect.

3.

Remove the screws along the sides of the drive frame and carefully pull out the 3.5-inch disk drive.

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Removing the 5.25-inch Drive

To remove a 5.5-inch diskette drive or a CD-ROM drive: 1. Remove the diskette drive cable and the power cable.

2.

Remove the screws on the sides and gently pull out the diskette drive or CD-ROM to remove it from the housing.

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Installing the 5.25-inch Drive

1. When installing a 5.25-inch drive to an empty bay, use a flat-head screw driver to open and remove the bay panel as shown below,

2.

Pull the metal bay cover to the side until the other end is released, then pull it to remove it from the housing.

3.

Insert the 5.25-inch drive into the drive bay and secure it with four screws on the side.

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47

Removing the System Board

1. 2. Put the housing to lying position with the open area facing upward. Remove all the necessary screws and carefully pull out the system board.

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Chapter 4

Troubleshooting
This chapter provides troubleshooting information for the AcerPower SN:

Power-On Self-Test (POST) Index of Error Messages Index of Error Symptoms Undetermined Problems

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49

Power-On Self-Test (POST)

Each time you turn on the system, the power-on self test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port 80h or even halts the system if the error is fatal. The main components on the system board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows:

Microprocessor with built-in numeric coprocessor and cache memory subsystem Direct memory access (DMA) controller (8237 module) Interrupt system (8259 module) Three programmable timers (system timer and 8254 module) ROM subsystem RAM subsystem RTC RAM subsystem and real time clock/calendar with battery backup Onboard serial interface controller Onboard parallel interface controller Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers I/O ports

PS/2-compatible mouse port PS/2-compatible keyboard port

Serial ports Parallel ports USB port

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POST Error Messages List

If you cannot run the diagnostics program tests but did receive a POST error message, use POST Error Messages List to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in Error Symptoms List on page 53. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change. This system check can be done through the diagnostics program. NOTE: Check all power supply voltages, switch, and jumper settings before you replace the system board. Also check the power supply voltages if you have a system no-power condition. If you are unable to correct the problem by using the BIOS Messages List table and Error Symptoms List table, go to Undetermined Problems on page 57. NOTE: To diagnose a problem, first find the BIOS error messages in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

BIOS Messages I/O Parity Error CPU Clock Mismatch Real Time Clock Error CMOS Battery Bad CMOS Checksum Error Equipment Configuration Error System board

Action/FRU

Enter BIOS Setup and load the default settings. Ensure the jumper setting for processor is set correctly. Enter BIOS Setup and load the default settings. RTC Battery. System Board. Ensure the system configuration set in BIOS Setup is correct. Enter BIOS Setup and load the default settings. RTC battery. System board.

Memory Size Change System Management Memory Bad Memory Error at MMMM:SSSS:OOOOh RAM Parity Error

Insert the memory modules in the DIMM sockets properly, then reboot the system. Memory module. System board. Enter BIOS Setup to disable parity check. Memory module System board

PS/2 Keyboard Error or Keyboard Not Connected PS/2 Keyboard Interface Error PS/2 Keyboard Locked

Re-connect PS/2 keyboard and mouse. Enter BIOS Setup and load the default settings. PS/2 keyboard PS/2 mouse System board

Onboard xxx... Conflict(s)

Enter BIOS Setup and load the default settings. Remove all adapter cards that are NOT factory-installed, then reboot the system.

Floppy Disk Controller Error Floppy Drive A Error Floppy Drive B Error On Board Parallel Port Conflict(s) On Board Serial Port 1 Conflict(s) On Board Serial Port 2 Conflict(s)

Diskette drive cable/connection. Diskette drive. System board Enter BIOS Setup and load the default settings. Remove all adapter cards that are NOT factory-installed, then reboot the system.

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BIOS Messages IDE Primary Channel Master Drive Error IDE Primary Channel Slave Drive Error IDE Secondary Channel Master Drive Error IDE Secondary Channel Slave Drive Error IRQ Setting Error Expansion ROM Allocation Failed I/O Resource Conflict(s) Memory Resource Conflict(s) System Resource Conflict(s) PCI Device Error

Action/FRU Enter BIOS Setup and load the default settings. Check IDE drive jumper. IDE hard disk drive power. IDE hard disk drive cable/connection. IDE hard disk drive. Load default settings in Setup. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system. Remove all adapter cards that are NOT factory-installed, then reboot the system Load default settings in Setup. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system. Remove all adapter cards that are NOT factory-installed, then reboot the system.

PS/2 Pointing Device Interface Error PS/2 Pointing Device Error PS/2 Pointing Device Error or Not Connected

Re-connect PS/2 keyboard and mouse. Enter BIOS Setup and load the default settings. PS/2 mouse PS/2 keyboard System board

Onboard Pointing IRQ Device Conflict(s)

Enter BIOS Setup and load the default settings. Remove all adapter cards that are NOT factory-installed, then reboot the system.

Press Ctrl_Alt_Esc key to enter Setup or F1 key to continue Press 1 key to enter Setup or other key to continue Press Esc to turn off NMI, or any key to reboot Insert system diskette and press <Enter> key to reboot

Press Ctrl-Alt-Del to enter Setup and reconfigure the system. Press 1 to enter Setup and check the configuration. Pressing other keys prevent entering Setup. Press Esc to reject NMI error or press any other key to reboot the system. Insert a bootable disk into the floppy disk drive or remove this disk if a hard disk is installed.

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Error Symptoms List

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.

Error Symptom Processor / Processor Fan

Action/FRU

Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems. Processor fan does not run but power supply fan runs. Ensure the system is not in power saving mode. See Power Management in chapter 2. With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. System board. Processor test failed. Processor. System board. System Board and Memory Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. Memory test failed. Incorrect memory size shown or repeated during POST. See "Memory" System board Insert the memory modules in the DIMM sockets properly, then reboot the system. Memory module. System board. System works but fails to enter power saving mode when the Power Management Mode is set to Enabled, and power saving timer set in BIOS has elapsed. System hangs before system boot. System hangs after system boot. Enter BIOS Setup and load default settings. In Windows 98, check settings in Power Management Property of Control Panel. Reload software from Recovery CD. See "Index of Symptoms" See "Undetermined Problems" Execute a system test and set it to stop at Halt on Error to see the potential cause of the problem. See Undetermined Problems. Diskette/IDE drive connection/cables Diskette/IDE disk drives See Undetermined Problems. System board Diskette Drive Ensure the diskette drive is configured correctly in BIOS Setup and its read/write head is clean before diagnosing any diskette drive problems. Media and drive are mismatched. Ensure the diskette drive is configured correctly in the Disk Drives of BIOS Setup. Ensure the diskette drive is correctly formatted. Diskette drive connection/cable Diskette drive System board

Blinking cursor only; system does not work.

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Error Symptom Diskette drive does not work.

Action/FRU Ensure the diskette drive is not set to None in the Disk Drives of BIOS Setup. Diskette drive power Diskette drive connection/cable Diskette drive System board

Diskette drive read/write error.

Diskette. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Setup. Diskette drive cable. Diskette drive. System board.

Diskette drive LED comes on for more than 2 minutes when reading data.

Diskette Diskette drive connection/cable Diskette drive System board

Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes.

Diskette Diskette drive power Diskette drive connection/cable Diskette drive System board

Diskette drive test failed.

Diskette Diskette drive Diskette drive cable System board Hard Disk Drive

Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. Hard disk drive test failed. Enter BIOS Setup and Load default settings. Hard disk drive cable. Hard disk drive. System board. Hard disk drive cannot format completely. Enter BIOS Setup and Load default settings. Hard disk drive cable. Hard disk drive. System board. Hard disk drive has write error. Hard disk drive LED fails to light, but system operates normally. Enter BIOS Setup and Load default settings. Hard disk drive. With the system power on, measure the voltage of hard disk LED connector. Hard drive LED cable. CD/DVD-ROM Drive Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED doesn't come on but works normally. CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off. Software asks to reinstall disc. Software displays a reading CD/DVD error. CD/DVD-ROM drive CD/DVD-ROM may have dirt or foreign material on it. Check with a known good disc. CD/DVD-ROM is not inserted properly. CD/DVD-ROM is damaged.

54

Chapter 4

Error Symptom CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held.

Action/FRU Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk. CD/DVD-ROM drive power. CD/DVD-ROM drive CD may have dirt or foreign material on it. Check with a known good disc. Ensure the CD/DVD-ROM driver is installed properly. CD/DVD-ROM drive.

CD/DVD-ROM drive does not read and there are no messages are displayed.

CD/DVD-ROM drive can play audio CD but no sound output.

Ensure the headphone jack of the CD/DVD-ROM has an output. Turn up the sound volume. Speaker power/connection/cable. CD/DVD-ROM drive. Real-Time Clock

Real-time clock is inaccurate.

Ensure the information in the Date and Time of BIOS Setup is set correctly. RTC battery. System board Audio

Audio software program invokes but no sound comes from speakers.

Speaker power/connection/cable. Modem

Modem ring cannot wake up system from suspend mode.

Ensure the Modem Ring Indicator in BIOS Setup or Power Management is set to Enabled. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace modem card. If ISA modem card is used, ensure the modem ring-in cable from the modem card to system board is connected properly. In Win 98, ensure the telephone application is configured correctly for your modem and set to receive messages and/or fax.

Data/fax modem software program invokes but cannot receive/send data/fax Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.)

Ensure the modem card is installed properly. Ensure the modem voice-in cable from modem adapter card to system board

Video and Monitor Video memory test failed. Video adapter failed. Display problem: - Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor(dark) Blank monitor(bright) Distorted image Unreadable monitor Other monitor problems Display changing colors. Monitor signal connection/cable Monitor System board Remove all non-factory-installed cards. Load default settings (if screen is readable). System board Monitor signal connection/cable. Monitor Video adapter card System board

Chapter 4

55

Error Symptom Display problem not listed above (including blank or illegible monitor). Monitor".

Action/FRU Load default settings (if screen is readable). System board Parallel/Serial Ports

Execute Load BIOS Default Settings in BIOS Setup to confirm ports' presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Make sure the LPT# or COM# you test is the same as is set in BIOS Setup. Loop-back. System board. Printing failed. Ensure the printer driver is properly installed. Refer to the service manual for the printer. Printer. Printer cable. System board. Printer problems. Refer to the service manual for the printer. Keyboard Some or all keys on keyboard do not work. Keyboard Power Supply Pressing power switch does not turn off system. (Only unplug power cord from electrical outlet can turn off system.) Pressing power switch does not turn on system. Ensure the Power Switch < 4 sec. in BIOS Setup of Power Management is not set to Suspend. Power switch cable assembly Ensure the power override switch (situated at the back of the machine, just above the connector for the power cable) is not set to off. Power switch cable assembly. Executing software shutdown from Windows98 Start menu does not turn off system. (Only pressing power switch can turn off the system). No system power, or power supply fan is not running. Load default settings. Reload software from Recovery CD.

Power Supply System Board Other Problems

Any other problems.

Undetermined Problems

56

Chapter 4

Undetermined Problems
If an error message is present, go to POST Error Messages List on page 51. If you did not receive any messages, see if the symptom is listed in or Error Symptoms List on page 53. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are correct continue with the following steps: 2. Power off the system unit. 3. Perform the following checks, one by one, until you have isolated the problem FRU.

Load default settings in setup. Check all system board jumper positions and switch settings. Check all adapter card jumper positions. Check all device jumper positions. Check all cables and connectors for proper installation. Non-Acer devices External devices Any adapter card (modem card or video card, if installed) CD/DVD-ROM drive Diskette drive Hard disk drive DIMM Processor System board

4. If the jumpers, switch, and voltage settings are correct, remove or disconnect the following, one at a time:

5. Power on the system unit. 6. Repeat steps 2 through 5 until you find the failing device or adapter.

Chapter 4

57

58

Chapter 4

Chapter 5

Jumper and Connector Information

Jumpers and Connectors
Refer to the following figure for the location of the jumpers and connectors on the system board:

Chapter 5

59

The following table lists the onboard jumpers, their respective functions and possible settings.

Jumper JP3

Function and Settings Keyboard Turn-on Function 1-2 Enabled 2-3 Disabled (default) Audio Line Type 1-3, 2-4 Line out (default) 3-5, 4-6 Speaker out Password Check 1-2 Disabled (default) 2-3 Enabled CPU Core Clock Multiplier Switch 1 Switch 2 Switch 3 Switch 4 On On Off Off On On Off Off On On Off Off On On On Off On Off On Off On On On Off On Off On Off On On On On Off Off Off Off On On On On Off Off On On On On On On On Off Off Off Off Off Off Off 7 8 1.5 2.5 3.5 (def) 4.5 5.5 6.5 7.5 3 4 5 6 Ratio 2

JP5

JP7

S1

The following table lists the onboard connectors and their respective functions.

Connector CN1 CN2 CN3 CN6 CN7 CN8 CN9 CN10 CN11 CN12 CN13 CN14 CN15 CN16 CN17 CN18 JP1 JP2 JP6 Wake-on LAN USB Reserved for USB daughtercard

Function

Upper port: mouse; Lower port: keyboard ATX power 2-pin CPU fan Hard disk drive (HDD) light emitting diode (LED) Floppy disk drive (FDD) Upper: printer; Lower left: COM 2; Lower right: COM 1 Upper: MIDI; Lower left: line-out; Lower middle: line-in; Lower right: mic-in IDE 2 IDE 1 CD input Fax-voice-modem Modem ring in Power / suspend LED Reset 3-pin CPU fan Power button

60

Chapter 5

Floppy Disk / Hard Disk Support

The board comes with an enhanced PCI IDE controller that supports PIO mode 4 and Ultra DMA (Direct Memory Access) mode data transfers. Two PCI IDE interfaces are mounted on board to enable the system to support a maximum of four IDE hard disks, or any other IDE devices. See Jumpers and Connectors on page 59 for the location of the IDE interfaces. Connect the cables according to the IDE hard disk configuration listed in the table below. Follow the instructions in the housing installation manual on how to install a hard disk in the system.

IDE Connector IDE 1 (CN14) IDE 2 (CN13) Hard disk 0

Master Hard disk 1 Hard disk 3

Slave

Hard disk 2/IDE CD-ROM

Audio Function
The board provides a complete 3-D audio solution via the onboard 3-D audio controller and the following audio connectors:

Mono microphone port Stereo line-in port Stereo line-out port Game/MIDI port

These connectors enable the system to accommodate external audio devices.

USB Support
USB is a new serial bus design that is capable of cascading low and medium-speed peripherals (less than 12 Mbps) such as a keyboard, mouse, joystick, scanner, printer and modem/ISDN. With USB, complex cable connections at the back panel of your PC can be eliminated. The board comes with two USB ports (CN2). See Jumpers and Connectors on page 59 for the location of the ports.

Modem Ring-in Function

The Modem Ring-in function enables the system to resume from suspend mode by monitoring the fax/modem (or any device of similar type) activities. Any signal or activity detected from the Modem ring-in connector automatically returns the system to normal operation. Refer to Jumpers and Connectors on page 59 for the location of the Modem ring-in connector (CN17) on the system board.

Wake-on LAN
The Wake-on LAN (WOL) feature is a special feature that allows the system to be activated by a network connection via the onboard WOL connector (CN1). Aside from WOL, common network functions such as remote access, file sharing, etc. are also supported. Refer to Jumpers and Connectors on page 59 for the location of the WOL connector (CN1) on the system board.

Chapter 5

61

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Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Acer Power SN. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

Chapter 6

63

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Chapter 6

Picture Processor

Part Name

Description

Part No.

Pentium-II 350MHz 512K 100MHz INTEL

IC CPU INT PII-350 PLGA SECC2

01.IDSCH.350

Pentium-II 400MHz 512K 100MHz INTEL Pentium-III 450MHz 512K 100MHz INTEL Pentium-III 500MHz 512K 100MHz INTEL Memory 32MB DIMM W/O ECC NEC 64MB DIMM W/O ECC NEC 128MB DIMM W/O ECC NEC 32MB DIMM W/O ECC MICRON

IC CPU INT PII-400 OLGA SECC2 IC CPU KATMAI-450 100M FSB OLGA IC CPU KATMAI-500 100M FSB OLGA

01.IDSCH.400 01.IKATM.450 01.IKATM.500

SDIMM 32M 243469(NEC) SDIMM 64M 243539(NEC) SDIMM 128M 243639(NEC) SDIMM 32M MT4LSDT464AG V.CB2 SDIMM 64M MT8LSDT864AG V.CB4 SDIMM 128M MT16LSDT164AG(ACER) SDIMM 32M HYS64V4200GU-8 PC100 SDIMM 64M HYS64V8200GU-8 PC100 SDIMM 128M HYS64V16220GU8SIM

72.24346.00N 72.24355.00N 72.24363.00N 72.04464.L02

64MB DIMM W/O ECC Micron

72.08864.L02

128MB DIMM W/O ECC Micron

72.16164.L01

32MB DIMM W/O ECC Siemens

72.64420.00N

64MB DIMM W/O ECC Siemens

72.64820.A0N

128MB DIMM W/O ECC Siemens

72.64162.00N

Chapter 6

65

Picture Monitor

Part Name

Description

Part No.

15" (110v North Hemiphere) AAC/ACLA API 15" (universal 220/110v North Hemiphere) ACI/AEB/ACLA API 15" (universal 220/110v Equatorial Hemiphere) ACI/ACLA API 15" (universal 220/110v South Hemiphere) ACI API 15" (universal 110v North Hemiphere) STK API 17" 77CJ Acer power AAC/ACLA JEAN 17" 77CJ Acer power ACI/AEB JEAN 17" 77CJ Acer power ACI/ACLA JEAN 17" 77CJ Acer power ACI (N.Z& AUS) JEAN 17" 77CJ Acer power STK/TWN JEAN 17" 77CJ Acer power China JEAN 17" 77CJ Acer power Tco JEAN FDD 3.5" FDD 3 mode Panasonic

1555-121 1555-410

91.71602.301 91.71602.302

1555-610 1555-510 1555-431

91.71602.303 91.71602.304 91.71602.305

J71C J71C J71C J71C J71C J71C J71C

90.38A02.001 90.38A02.002 90.38A02.003 90.38A02.004 90.38A02.005 90.38A02.007 90.38A02.006

FDD 1.44MB JU256A276P L IBM 3M

56.01060.001

HDD 4.3G HDD U4 Series Seagate 8.6G HDD U4 Series Seagate 13G HDD Keystone Seagate 17.2G HDD Keystone Seagate 6.4G HDD Quasar Maxtor 4.3G HDD Corona Quantum 8.6G HDD Corona Quantum 13G HDD Corona Quantum HDD 4.3G SEAGATE/ ST34311 HDD 8.4G U4 SEAGATE/ ST38421A HDD 13G KS66 SEAGATE/ ST313032A HDD 17G KSS66 SEAGAT/ ST317242A HDD 6.4G MAXTOR/90648D3 HDD 4.3G QUANTUM/CR4.3AT HDD 8.6GB QUANTUM/ CR8.4AT HDD 13G QUANTUM/CR13.0AT 56.02831.211 56.02A32.041 56.02A82.021 56.02B22.011 56.02A03.021 56.02833.291 56.02A31.041 56.02A84.001

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Chapter 6

Picture CD-ROM

Part Name

Description

Part No.

40X CD-ROM API 40X CD-ROM Acer open

CD ROM DV 40X API/ 91.28D37.147 CD-940E/AKUAG4A AAC

56.10212.011 91.24D37.007

DVD-ROM 6X DVD-ROM Hitachi Cable Cable pack SWITCH/LED CABLE PACK H61 6M.92202.001 DVD 6X/32X HITACHI/GD-3000 56.2238A.021

FDD cable

C.A 34P 2C 450MM FDD H61

50.92205.021

HDD/CD-ROM cable 3 connector

C.A 40P 3C 250+100MM IDE H61

50.92207.001

HDD/CD-ROM cable 2 connector

C.A 40P 2C 350MM IDE H61

50.92206.011

AUDIO cable Wake on lan cable System Board V80M Mainboard AGP slot

W.A 4P 2C 520MM AUDIO V62LA GF W.A 3/3P 203MM FW03035-00 ALN

50.37702.011 50.80306.001

V80M M/B SLOT1 AGP CRYSTAL/IO

55.37A01.001

Chapter 6

67

Picture VGA Card

Part Name

Description

Part No.

VGA card Rage 128VR AGP 8M ATI VGA card Rage pro turbo AGP 8M ATI VGA card Rage IIC AGP 4M ATI

VGA CARG ATI/XPERT99 VGA CARD ATI/100-411019 48MB VGA CARD 3D CHG R2C 4MB SDRAM

54.02023.031 54.02055.001 54.02045.011

Modem Card 56k modem ANI US MODEM V.FCC NET/ RA56(AMIRA99P) MODEM V.EMEA NET/ RA56(AMIRE99) 54.09281.011

56k modem ANI EMEA

54.09281.001

Lan Card 10/100MB Lan card ANI 10/100MB NIC-559 Lan card ACER 10/100MB NIC-558Lan card ACER Power 145w power supply Delta SPS 145W DELTA/DPS-145PB82A SPS 145W M1CR0ATX SIX145M3V.A0 56.04145.1Q1 LAN ANI/ALN-325/B50 PCI10/100 TBD LAN CARD WITH INTEL 82558 54.03111.001 91.82610.103 91.82610.001

145w power supply HI-POWER

56.04145.4S1

Housing H61 Housing Mechanical Parts Case Lower ASSY LOWER CASE H61 60.92210.001 ASSY HSG CHA H61 60.92209.015

Case Upper 002

CASE UP SECC 002 H61

30.92204.021

68

Chapter 6

Picture

Part Name HDD EMI cover

Description CVR EMI EMPTY 5.25"(TOOL) H61

Part No. 34.92203.001

CD-ROM EMI bracket

CVR HDD EMI (TOOLING) SUS H61

34.92201.001

Front Panel GEN

ASSY BZL F GEN H61

60.92211.001

Front Panel CHA

ASSY BZL F CHA H61

60.92211.023

CD-ROM empty cover 002

CVR EMPTY 525 CHA HIPS D065 61

42.92221.021

FDD empty cover 002

CVR EMPTY 35 CHA HIPS D065 H61

42.92222.021

Drive bracket

ASSY HDD HOLDER H61

60.92208.002

Chapter 6

69

Picture

Part Name CPU fan sink for SECCII CPU fan sink for SECCII

Description FAN SINK PII(SECCII/ RPM)OLGA FAN SINK PII(SECCII/STD)OLGA

Part No. 90.00028.620 90.00028.618

Screws Screw Screw Screw Screw Miscellaneous Parts Foot stand FOOT RUBBER SILICON H61 42.92223.001 SCRW PAN W/FLT SPG M3*6L NI SCRW MACH PAN W/SPG#632*5/16 SCRW MACH BDG #6-32*3/16" NI SCRW MACH FLAT M3*0.5P*8L NI 86.1H524.6R0 86.1B526.7R9 86.4A5A6.012 86.5A524.8R0

Power switch knob GEN

KNOB PWR GEN HIPS 002 H61

42.92225.011

Power switch knob CHA

KNOB PWR CHA HIPS 002 H61

42.92219.011

Power switch knob spring

SPRING POWER KNOB SUS IDCMT/FU

34.02708.001

Key lock

KEY LOCK SUS430 IDK

34.00115.001

70

Chapter 6

Picture

Part Name Bracket port spring

Description SPRING PBSPS T0.15 IDEMT

Part No. 34.90203.002

LED cable catch

HOLDER WIRI NYLON66 IDC-DT

42.02801.011

Bracket port

BRKT PORT SECC 1116SX(CD)

33.11206.002

Keyboard PS/2 keyboard us API KB PS2 (US) API ALL 91.22H07.081

Mouse PS/2 button mouse Primax MOUSE PRIMAX 2 BUTTON MUS9J 90.AB362.003

PS/2 button mouse Logitech

MOUSE LOGITECH 2 BUTTON/ S42 MOUSE WHEEL PRIMAX/ MOSXK D002 MOUSE LOGITECH WHEEL/S48

90.00026.915

PS/2 wheel mouse Primax

90.00026.069

PS/2 wheel mouse Logitech Speaker PS/2 power speaker Midiland

90.00026.914

A-1

91.38A12.003

Chapter 6

71

72

Chapter 6

Appendix A

Model Number and Configurations

This appendix provides the BASIC model number and the configuration to AcerPower SN decided for Acer's "global" product offering. Contact your regional offices or the responsible personnel/channel to provide you with further extension model numbers and configurations

Brand name:

ACER

Product Name: AcerPower SN Description: 64 Bit Computer System

Appendix A

73

74

Appendix A

Appendix B

Test Compatible Components List

AcerPowerSN compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under MS DOS V6.22, Windows 98 (EN/CHN), Windows NT 4.0 (EN) and Windows 2000 (EN) environments. In addition to these tests, the network communication functions are also tested under Linux 5.2 and SCO Unix 5.05 environments and the Year 2000 support capability has been verified too. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the V80M Compatibility Test Report released by the Acer Desktop System Testing Department.

Appendix B

75

MS DOS V6.22 Environment Test

MS DOSV6.22 Function Test
Item Processor Memory Cache Floppy Diskette drive Hard Diskette drive Pentium II 400 Pentium II 450 96MB 128MB 512K Panasonic 3 Mode Mitsumi Maxtor 6.4 GB Maxtor 6.5 GB Quantum 13.0 GB CD-ROM DVD-ROM Mouse Monitor Keyboard Aopen 40X CD-ROM Hitachi 6X DVD-ROM Logitech PS/2 2 button 15 AcerView 56C 17 Aspire 77S API 52P Specification

76

Appendix B

MS Windows 98 (EN/CHN) Environment Test

Microsoft Windows 98 (En/CHN) Function Test
Item Processor Memory Cache Diskette drive Hard Diskette drive CD-ROM DVD-ROM Mouse Monitor Keyboard Display Adapter Pentium II 350 Pentium II 500 128 MB (64 MB*2) 256 MB (128 MB*2) 512K Panasonic 3 Mode Mitsumi Seagate 8.6 GB Seagate 13.0 GB Aopen 40X CD-ROM Hitachi 6X DVD-ROM Logitech PS/2 2 button Logitech PS/2 Wheel 15 AcerView 56C 17 Aspire 77S Logitech PS/2 2 button Logitech PS/2 Wheel ATI Rage 128VR AGP ATI Rage IIC AGP ATI Rage Pro Turbo AGP 2X LAN Adpater ALN-325NIC 559 NIC-558 NIC-559 Fax/Modem Adapter Joystick/GamePad USB Devices ANI AMI-RA99P ANI AMI-RE99P USB SideWinder Precision Pro SideWinder Precision Pro Aspire USB Mouse Acerscan 310U HP USB 895Cxi HP USB 895Cxi Printer Device HP 895Cxi Epson Stylus Color 440 Specification

Appendix B

77

MS Windows NT 4.0 Workstation Environment Test

Microsoft Windows NT 4.0 Workstation Function Test
Item Processor Memory Cache Diskette drive EIDE Channel 1 Master CD-ROM DVD-ROM Mouse Monitor Keyboard Display Adapter Pentium II 350 Pentium II 500 128 MB (64 MB*2) 256 MB (128 MB*2) 512K Panasonic 3 Mode Mitsumi Seagate 8.6 GB Seagate 13.0 GB Aopen 40X CD-ROM Hitachi 6X DVD-ROM Logitech PS/2 2 button Logitech PS/2 Wheel 15 AcerView 56C 17 Aspire 77S Logitech PS/2 2 button Logitech PS/2 Wheel ATI Rage 128VR AGP ATI Rage IIC AGP ATI Rage Pro Turbo AGP 2X LAN Adapter ALN-325 NIC-559 NIC-558 Specification

78

Appendix B

MS Windows 2000 Environment Test

Microsoft Windows 2000 Function Test
Item Processor Memory Cache Diskette drive Hard Diskette drive Pentium II 400 Pentium II 500 128 MB 256 MB 512K Panasonic Mitsumi Seagate 8.6 GB Seagate 13.0 GB Quantum 13.0 GB Maxtor 6.4 GB CD-ROM DVD-ROM VGA Adapter Lan Adapter 1 Lan Adapter 2 Modem Mouse Monitor Aopen 40X CD-ROM Hitachi 6X DVD-ROM ATI Rage 128 VR AGP ATI Rage IIC AGP ALN-325 NIC-558 NIC-559 ANI AMI-RE99P ANI AMI-RA99P Logitech PS/2 2 button Logitech PS/2 Wheel 15 AcerView 56C 17 Aspire 77S Keyboard API 52P Specification

Appendix B

79

LINUX Environment Test

LINUX Function Test
Item Processor Memory Cache Diskette drive Hard Diskette drive CD-ROM DVD-ROM VGA Adapter Lan Adapter 1 Lan Adapter 2 Mouse Monitor Keyboard Pentium II 400 Pentium II 500 128 MB 256 MB 512K Panasonic Mitsumi Seagate 8.6 GB Seagate 13.0 GB Aopen 40X CD-ROM Hitachi 6X DVD-ROM ATI Rage 128 VR AGP ATI Rage Pro Turbo AGP 2X ALN-325 NIC-558 NIC-559 Logitech PS/2 2 button Logitech PS/2 Wheel 15 AcerView 56C 17 AcerView 76C API 52P Specification

80

Appendix B

SCO UNIX Environment Test

SCO UNIX Function Test
Item Processor Memory Cache Diskette drive Hard Diskette drive CD-ROM DVD-ROM Lan Adapter 1 Lan Adapter 2 Mouse Monitor Keyboard Pentium II 400 Pentium II 500 128 MB 256 MB 512K Panasonic Mitsumi Seagate 8.6 GB Seagate 13.0 GB Aopen 40X CD-ROM Hitachi 6X DVD-ROM ALN-325 NIC-558 NIC-559 Logitech PS/2 2 button Logitech PS/2 Wheel 15 AcerView 56C 17 AcerView 76C API 52P Specification

Appendix B

81

82

Appendix B

Appendix C

Online Support Information

This appendix describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However some information sources will require a user I.D. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. You can the information on all of Acer's Notebook, Desktop and Server models including;

Service guides for all models User's manuals Training materials BIOS updates Software utilities

Also contained on this website is Detailed information on Acer's International Traveler's Warranty (ITW) An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

Here is the Acer headquarters Customer Service Division Internet address for your support information: http://csd.acer.com.tw If you have any suggestions or comments, please do not hesitate to communicate these to TerryMasi@acer.com.tw, or fax to (886) 2 86911799.

Appendix C

83

84

Appendix C

Index

A
abort settings change 32 Advanced level 14 Advanced Options 28 PnP/PCI 30 audio function 61 controller 61 ports 61 Audio Interface 7

size 19 type 19

E
entering Setup 14 Environmental Requirements 12 Error Symptoms List 53 exit Setup 33

F
F8 key 14 FDD/hard disk support 61

B
Basic level 14 BIOS 5 BIOS Hotkey List 5 BIOS utility 1333 Boot Options 23 boot sequence 23 configuration table 23 fast boot 23 first hard disk drive 23 memory test 23 Num Lock after boot 23 silent boot 23

FRU 63

I
I/O Address Map 8 IDE Interface 7 Installing a DIMM 38

J
jumper settings 60

L
Load default settings 31

C
connectors 60

M
main menu 14 Memory at 15MB - 16MB reserved for 29 Memory Cache Options cache scheme 29 external cache 29 internal cache 29 modem ring-in 61

D
Date and Time 24 default values 14 DIMM Combinations 6 Disk Drives 18 advanced PIO mode 19 cylinder 19 DMA transfer mode 19 floppy drives A/B 18 Hard disk 32-bit access 19 Hard disk block mode 19 Hard disk size > 504 MB 19 head 19 IDE primary channel master 18 IDE primary channel slave 18 IDE secondary channel master 18 IDE secondary channel slave 18 LS-120 drive as 18 sector 19

O
Onboard Device Settings 20 floppy disk controller 21 IDE controller 21 onboard audio chip 21 PS/2 mouse controller 21 USB host controller 21 USB legacy mode 21 Onboard Peripherals 20 base address 20

Index

85

ECP DMA channel 20 IRQ 20 operation mode 20 parallel port 20 serial port 1/2 20

System Security 25 disk drive control 25 floppy drive 25 hard disk drive 25 operation mode 25 Power-on password 25 Setup password 25

P
Parallel Port 7 Password bypassing 27 changing 26 removing 26 setting 26 POST 50 Power Management 22 IDE hard disk timer 22 modem ring indicator 22 power management mode 22 power switch > 4 seconds 22 Sleep mode 22 system sleep timer 22 system wake-up event 22 Power Saving Mode Phenomenon List 11 Processor 5 Product Information 17 DMI BIOS version 17 main board ID 17 product name 17 system BIOS version 17 system serial number 17

T
Test Compatible Components List 1, 13

U
USB 61

W
Wake-on LAN 61 WOL 61

R
Removing a DIMM 38 RMA 63

S
System Board Major Chips 10 System Information 15 1st bank 16 2nd bank 16 external cache size 16 floppy drive A 16 floppy drive B 16 IDE primary channel master 16 IDE primary channel slave 16 IDE secondary channel master 16 IDE secondary slave 16 internal cache size 16 parallel port 16 processor 16 processor speed 16 PS/2 mouse 16 serial port 1 16 serial port 2 16 total memory 16

86

Index