1.

Have you ever had a perfect team where everything was on time and
there was no conflict?
(Bạn đã bao giờ có một đội nhóm hoàn hảo, nơi mọi thứ đều đúng
thời hạn và không có mâu thuẫn chưa?)
Yes, I have worked with a perfect team when I was in ten grades. All the tasks
were completed on time because every member was responsible and highly
motivated. Although we all had different personalities and ways of working,
we managed to avoid any big conflicts by being open and respecting each
other’s opinions. Right from the start, we clearly divided the tasks, so
everyone knew exactly what they had to do and there was no confusion.
2. Have you ever caused a delay in your teamwork?
(Bạn đã bao giờ gây ra sự chậm trễ trong công việc nhóm chưa?)
Yes, I have caused a delay in my teamwork before. It usually happens when I
have many tasks to manage. However, as soon as I realize (riu lài) there
might be a delay, I always try to communicate and inform my teammates
immediately so that we can adjust our plan together. Then, I make sure to
work extra hard to catch up and meet the team's goals on time. It's a
learning experience, and I try to avoid it in the future.
3. When there is a problem within your team, is it better to be more
supportive or demanding?
(Khi có vấn đề trong nhóm của bạn, bạn nghĩ nên hỗ trợ nhiều hơn
hay yêu cầu khắt khe hơn?)
In my opinion, I believe it is better to be more supportive than demanding
because support helps build trust and encourages everyone to work together
to find a solution. If someone makes a mistake, demanding too much can
create stress and make the problem worse, so it’s important to stay calm and
offer help instead. Also, when people feel supported, they are more willing to
share their ideas and admit their faults, which helps the team improve.
4. What is the advantage and disadvantage of being demanding?
(Ưu điểm và nhược điểm của việc khắt khe là gì?)
Being demanding has its advantage and disadvantage. On the positive side,
it helps set high standards and pushes the team to work harder, which
improves quality and ensures deadlines are met. However, being too
demanding can cause stress and lower motivation, leading to conflicts or
burnout. Unrealistic demands might make people feel pressured instead of
inspired, which can hurt creativity and teamwork.
5. What is the advantage and disadvantage of being supportive?
(Ưu điểm và nhược điểm của việc hỗ trợ là gì?)
Being supportive has both advantages and disadvantages. On one hand, it
creates a positive environment where team members feel appreciated and
motivated. It also encourages open communication and builds trust. On the
other hand, it can lead to a lack of discipline or responsibility, as some
members might depend too much on others. Additionally, it may slow down
decision-making and slower progress.
6. Is there another way you can solve problems within your team
without being supportive or demanding?
(Có cách nào khác để giải quyết vấn đề trong nhóm mà không cần
phải hỗ trợ hay yêu cầu khắt khe không?)
Yes, another way to solve problems within the team is through open
 communication and collaboration. Instead of being overly supportive or
demanding, we can discuss the issue calmly, share ideas, and find a solution
together. This way, everyone has a voice and can contribute their
perspective. It helps create a more balanced approach and encourages team
members to take initiative and responsibility.
7. Do you know anyone who is good at influencing people?
(Bạn có biết ai đó giỏi trong việc gây ảnh hưởng đến người khác
không?)
Yes, I know someone from my high school— he was the class monitor in
grade 12. He didn’t talk too much, but when he did, he always spoke with
confidence and made his points clearly, so people respected his opinions. He
was also very fair and listened to others before making any decisions, which
made everyone trust him more. Thanks to his calm and thoughtful way of
leading, our class stayed united and worked well together.
8. What makes someone a good influencer?
(Điều gì khiến một người trở thành người có ảnh hưởng tốt?)
I think a good influencer is someone who knows how to connect with others
and gain their trust through clear communication and a positive attitude.
They are confident but not arrogant, and they know how to express their
ideas in a way that makes others feel respected. A good influencer is also
patient, open-minded, and emotionally intelligent — they understand how
people feel and respond in a thoughtful way.
9. Has anyone ever tried to convince you in your studies or workplace?
Did that person succeed?
(Đã bao giờ có ai cố gắng thuyết phục bạn trong học tập hoặc nơi
làm việc chưa? Người đó có thuyết phục được bạn không?)
Yes, someone has tried to convince me during my studies in my Principles of
Marketing class. A group member suggested a new idea for our presentation,
and at first, I wasn’t sure if it would work. However, she explained her idea
clearly and gave strong reasons to support it, so my group decided to give it
a try. In the end, her idea proved effective, and our group delivered the
presentation successfully. I think she succeeded because she communicated
clearly and listened to others.
10. Is it important to listen to the other person's opinion when
trying to convince them?
(Có quan trọng không khi lắng nghe ý kiến của người khác khi cố
gắng thuyết phục họ?)
Yes, it is very important to listen to the other person's opinion. Listening
carefully shows respect and helps you understand their thoughts, feelings,
and concerns more clearly. When you truly understand their point of view,
you can address their worries more effectively and explain your ideas in a
way that makes sense to them. It also shows respect and builds trust, making
the other person more open to your ideas. Without listening, you risk
misunderstanding them or ignoring important points, which can make it much
harder to convince them.
11. In what situation do you think it's acceptable to try to convince
others without listening to their opinions?
(Trong tình huống nào bạn cho rằng có thể chấp nhận được việc cố
gắng thuyết phục người khác mà không lắng nghe ý kiến của họ?)
 I think it’s acceptable to try to convince someone without listening to their
opinion in urgent or dangerous situations where time is limited. For example,
if a friend wants to drive after drinking alcohol, we should stop them
immediately instead of discussing their reasons. In cases like that, listening is
less important than protecting their safety or preventing serious
consequences. It’s only acceptable in urgent situations, not as a habit.
12. When influencing others, do you think it's better to use the
"push" or "pull" approach? What are the advantages and
disadvantages?
(Khi gây ảnh hưởng đến người khác, bạn nghĩ nên sử dụng cách tiếp
cận “đẩy” hay “kéo” thì tốt hơn? Ưu điểm và nhược điểm của từng
cách là gì?)
I think the "pull" approach is often more effective than the "push"
approach.The pull method helps build trust and encourages collaboration,
allowing everyoneto participate in the decision-making process. While it may
take time to see results,it creates a positive and lasting influence. In contrast,
the push approach can lead toquick decisions but may create resistance and
conflict, as people may feelpressured or forced to comply.
13. When making decisions, are two heads always better than
one?
(Có phải lúc nào hai cái đầu cũng tốt hơn một cái khi đưa ra quyết
định không?)
I think two heads are usually better than one when making decisions because
discussing ideas with someone else helps you see different perspectives and
avoid mistakes. For example, when working on a group project, sharing
opinions often leads to better solutions than working alone. However, it’s not
always the case—sometimes too many opinions can slow down the process if
people disagree too much. Collaboration is good, but we also need strong
leadership to make final decisions well.
14. Do you prefer making decisions on your own or with others?
(Bạn thích tự mình đưa ra quyết định hay cùng người khác đưa ra
quyết định hơn?)
I prefer making decisions with others most of the time because it helps me
get different opinions and ideas that I wouldn’t have thought of on my own.
When I discuss with others, I can consider various perspectives and avoid
making mistakes. However, in more personal or time-sensitive situations, I
prefer to decide on my own to save time and keep things private. For me, the
key is knowing when to ask for input and when to trust myself.
15. How does your culture affect the way you make decisions?
(Văn hóa của bạn ảnh hưởng như thế nào đến cách bạn đưa ra quyết
định?)
My culture has a strong influence on how I make decisions. In Vietnamese
culture, we often consider the opinions of family members, especially when it
comes to big decisions like education or career. Respect for elders is
important, so I usually ask for advice from my parents or older relatives
before deciding. We also value harmony, so sometimes people avoid making
choices that could cause conflict, even if it means compromising a little.
16. When making decisions in the workplace, can you have
discussions with people who have different ranks than you?
(Bạn có thể trao đổi ý kiến với những người có chức vụ khác bạn khi
đưa ra quyết định ở nơi làm việc không?)
 Yes, I believe it’s very important because it allows me to learn new things
and understand different perspectives. Everyone, regardless of their position,
can contribute valuable ideas that help improve decisions. For example,
junior employees might have notice practical details that managers might
miss, while managers can share strategic views and experiences. Open
communication between all levels also helps build teamwork and mutual
respect.
17. What are the advantages and disadvantages of making
decisions with other people?
(Lợi ích và hạn chế của việc đưa ra quyết định cùng với người khác là
gì?)
Making decisions with other people has both advantages and disadvantages.
Working with others brings diverse perspectives and ideas, which can lead to
better and more creative solutions. It also helps share responsibility, so the
pressure doesn’t fall on one person alone. However, it can sometimes slow
down the decision-making process because of differing opinions or conflicts.
Also, if the group doesn’t communicate well, it might lead to
misunderstandings or unclear responsibilities.
18. What are the advantages and disadvantages of making
decisions by yourself?
(Lợi ích và hạn chế của việc tự mình đưa ra quyết định là gì?)
Making decisions by yourself also has both advantages and disadvantages.
You can decide quickly without needing to wait for others’ opinions, which
saves time. This makes the process fast and clear. However, deciding alone
means you might miss different viewpoints, which can lead to mistakes or
less effective solutions. In addition, it can be stressful because you are the
only one responsible for the outcome. Therefore, making decisions alone
requires confidence and careful thought.
19. In what situations have you received feedbacks? From whom?
(Bạn đã nhận phản hồi trong những tình huống nào? Từ ai?)
As a student, I receive feedback in various situations. My teachers often
review my assignments and exams, pointing out areas where I can improve.
When working on group projects, my classmates and I exchange feedback to
enhance the quality of our work. After giving presentations, both teachers
and classmates provide comments on my strengths and suggest ways I can
improve next time. All this feedback is valuable because it helps me grow and
improve continuously.
20. How do you feel about giving and receiving feedback? Is it
important to you?
(Bạn cảm thấy thế nào về việc cho và nhận phản hồi? Điều đó có
quan trọng với bạn không?)
I think giving and receiving feedback is really important for personal growth
and improvement. When I receive feedback, even if it’s constructive criticism,
I try to listen carefully and learn from it because it helps me identify areas I
can improve. On the other hand, when I give feedback, I try to be respectful
and specific so that it’s helpful rather than hurtful. Feedback creates an
opportunity for open communication and better understanding. So yes, I
believe feedback is essential in both learning and working environments.
21. Do you think receiving feedback really helps you improve?
(Bạn có nghĩ rằng việc nhận phản hồi thực sự giúp bạn cải thiện
không?)
Yes, I think receiving feedback truly helps me improve because it shows me
what I’m doing wrong and how I can get better. Even though some feedback
can be hard to accept, I try to stay open-minded and learn from it. It helps
 me recognize my weaknesses and gives me a clear direction to make
progress. Without feedback, I might keep making the same mistakes and not
even realize it.
22. When giving feedback to help other people improve in the
future, is it necessary to try and make them feel happy? Why?
(Khi đưa ra phản hồi để giúp người khác cải thiện trong tương lai, có
cần thiết phải cố gắng làm họ cảm thấy vui không? Vì sao?)
I think when giving feedback, it’s really important to help people feel
encouraged. If feedback is too harsh, it can make them feel discouraged and
unwilling to improve. When we speak kindly and respectfully, people are
more willing to listen and accept it. For example, when a teacher gives me
feedback on my homework without being too critical, I usually pay more
attention and try harder next time. But if the feedback sounds like harsh
criticism, I might lose confidence and not want to keep trying.
23. Do you prefer the positive feedback or the developmental
feedback? What is the advantage and disadvantage of your
preferred style?
(Bạn thích nhận phản hồi tích cực hay phản hồi mang tính phát triển
hơn? Ưu điểm và nhược điểm của phong cách bạn thích là gì?)
I prefer developmental feedback because it helps me know exactly what I
need to improve. Positive feedback feels good and boosts my confidence, but
it doesn’t always show me the areas I can work on. The advantage of
developmental feedback is that it guides me to grow and get better over
time. However, sometimes it can be hard to hear and might make me feel a
little discouraged if it’s not delivered carefully.
24. Is it possible for a feedback to be both positive and
developmental at the same time?
(Có thể một phản hồi vừa mang tính tích cực vừa mang tính phát
triển cùng một lúc không?)
Yes,feedback can be both positive and developmental at the same time. For
instance, you canstart by praising what someone has done well, which helps
boost their confidence and makes them feel appreciated. After that, you can
offer specific advice on how they can improve further. This way, they feel
encouraged and valued while also receiving useful tips to grow. Combining
both makes the message more balanced and motivating.