EDUCATION
Master of Computer Management
CDAC Pune (2002 – 72%)
BCom
University of Rajasthan (2000 – 58%)
10+2
Rajasthan Board (1997 – 68%)
10th
Ashish Gupta Rajasthan Board (1995 – 62%)
PROFILE
WORK EXPERIENCE
Project Management
1. Senior Project Manager in Publicis Resources Gurgaon since April 2024
IT Service Management
Project Name – Publicis Resources Central
PMP Certified
ITIL V4 Foundation Certified Project Details – Publicis Resources Central Project developed in SAP ERP
Six Sigma Yellow Belt Certified Technology and in Waterfall Model for Publicis Resources Group. Publicis
Risk Management Certified Resources Provide Services Globally in Cloud, Storage, Infrastructure,
Business Analysis Certified Procurement, Finances and Accounting, Treasury and Risk Management.
Agile Practitioner Certified Publicis Resources use this SAP ERP Application Globally for Sales Team
SAP Certified and Sales Process Management, Opportunity and Bidding Management,
Marketing Research Certified Revenue Forecast Management, Lead Generation and Prospect
Management, Sales Order, Invoices and Purchase Order Management,
Marketing Strategy Certified
Procurement Management, Accounts and Finances Management, Risk
Digital Marketing Certified Management and Customer Master Data Management to Provide
Services Globally in Cloud, Storage, Infrastructure, Procurement Finance
I have got 15 years of experience in Project and Accounting, Treasury, Taxes, Legal and Risk Management.
Management and IT Service Management
including 10 years of Team Management Job Profile – Manage a team of 10 members. Prepare Project Plan.
experience. I have managed a Team of 20 Manage Software Development Life Cycle (SDLC) on Waterfall Model.
Members. I have managed the Project both on Client Interaction and Requirement Gathering. Mapping the Requirements
Waterfall and Agile Scrum. Prepare Project Plan. to Functional and Technical Specification. Manage Project Development,
I have worked in Upgradation and Enhancement, Testing and Delivery. Stakeholder Management and Vendor Management.
Support and Maintenance, Transition and Risk and Issue Management and RAID Analysis. Implementation of
Migration of Applications and Projects in Mitigation Plan and Contingency Plan. Functional Testing, Regression
Telecom and Banking Domain in SAP ERP. User Testing and User Accepted Testing. Manage Support and Maintenance,
Accepted Testing. Basic Knowledge of S/4 Hana. Upgradation and Enhancement, Transition and Migration and Testing and
Quality of Applications and Projects. Implement IT Service Management
PERSONAL DETAILS Process in Project. Implement Incident Management, Service Request
Management, Problem Management and Change Request Process in
9610605050 Project. Provide Application Support and Production Support to Client.
Provide Critical Functional Incidents Resolution and Root Cause Analysis
ashishgyupta@gmail.com of SAP ERP issues in Servicenow Ticketing Tool. Sales Process and Sales
Team Management. Opportunity and Bidding Management. Lead
www.linkedin.com/in/asheishgupta Generation and Prospect Management. Revenue Forecast Management.
Invoices, Purchase Order and Sales Order Management. Organization
Mansarovar Jaipur 302029 Structure Management. Identity and Access Management. Risk and
Compliance Management. RACI Matrix Preparation. Create Project Status
05/05/1978 Report, Project Tracking Report, Project Risk and Issue Report. Incident
Aging Report, Incident Breach Report, Incident SLA Report, Operational
Dashboard, MIS Reports in Advance Excel and Power Point Presentations.
Team Size – 10
Domain – BFSI
Tools –SAP ERP, Servicenow, Advance Excel and Microsoft Office
2. Project Manager in Persistent Systems Pune (June 2021 – Oct 2023)
Project Name – Kotak Mahindra
Project Details – Kotak Mahindra Project developed in SAP ERP
Technology on Waterfall Model for Kotak Mahindra Bank Loan Division.
Kotak Mahindra use this SAP ERP Application for Originating, Processing,
Disbursement and Managing of Home Loan, Personal Loan, Corporate
Loan and Auto Loan across India. Kotak Mahindra use this SAP ERP
Application for Customer KYC verification, Checking of CIBIL Score,
Checking the Eligibility of Customer for Banking Loan, Managing the
Complete Bank Loan Process and Manage the Collection Process from
Defaulter Customer who has not paid the Loan EMI on Time.
Job Profile – Manage a team of 20 members. Client Interaction and
Requirement Gathering. Mapping the Requirements to Functional and
Technical Specification. Manage Project on Waterfall Model. Prepare
Project Plan. Manage Support and Maintenance, Upgradation and
Enhancement, Transition and Migration and Testing and Quality of
Applications and Projects. Stakeholder Management and Vendor
Management. Risk and Issue Management and RAID Analysis.
Implementation of Mitigation Plan and Contingency Plan. Functional
Testing, Regression Testing and User Accepted Testing. Administration
Management, Operations Management and Workforce Management.
Implement IT Service Management Process in Project. Implement ITSM
and ITOM Business Process. Implement Incident Management, Service
Request Management, Problem Management and Change Request
Process in Project. Provide Application Support and Production Support to
Client. Provide SAP CRM Critical Functional Incidents Resolution and Root
Cause Analysis in Servicenow Ticketing Tool. Sales Process Management.
Sales Team Management. Opportunity Management. Bidding
Management. Lead Generation Management. Prospect Management.
Revenue Forecast Management. Invoice Management. Purchase Order
Management. Sales Order Management. Organization Structure
Management. Identity and Access Management. RACI Matrix Preparation.
Create Project Status Report, Project Tracking Report, Project Risk and
Issue Report. Incident Aging Report, Incident Breach Report, Incident SLA
Report, Operational Dashboard, MIS Reports in Advance Excel and Power
Point Presentations..
Team Size – 25
Domain – Banking
Tools –SAP ERP, Servicenow, Advance Excel and Microsoft Office
3. Project Leader in ATOS Bangalore (Feb 2015 – Dec 2020)
Project Name – Nokia
Project Details – Nokia Project developed in SAP ERP Technology and in
Sales and Marketing Cluster and in Service Module on Waterfall Model for
Nokia Global Sales and Marketing Team. Nokia Provide Services Globally
in Cloud, Storage, Infrastructure, Databases, Servers and Telecom. Nokia
use this SAP ERP Application Globally for Sales Process Management,
Sales Team Management, Opportunity Management, Bidding
Management, Lead Generation Management, Prospect Management,
Revenue Forecast Management, Sales Order Management, Invoice
Management, Purchase Order Management, Customer Master Record
Management, Master Data Management and Organization Structure
Management to Provide Services Globally in Cloud, Infrastructure,
Storage, Databases, Servers and Telecom.
Job Profile – Manage a team of 15 members. Client Interaction and
Requirement Gathering. Mapping the Requirements to Functional and
Technical Specification. Manage Project on Waterfall Model. Prepare
Project Plan. Manage Support and Maintenance, Upgradation and
Enhancement, Transition and Migration and Testing and Quality of
Applications and Projects. Stakeholder Management and Vendor
Management. Risk and Issue Management and RAID Analysis.
Implementation of Mitigation Plan and Contingency Plan. Functional
Testing, Regression Testing and User Accepted Testing. Administration
Management, Operations Management and Workforce Management.
Implement IT Service Management Process in Project. Implement ITSM
and ITOM Business Process. Implement Incident Management, Service
Request Management, Problem Management and Change Request
Process in Project. Provide Application Support and Production Support to
Client. Troubleshooting of SAP CRM and SAP SCM Critical Functional
Incident in Servicenow Ticketing Tool. Sales Process Management. Sales
Team Management. Opportunity Management. Bidding Management.
Lead Generation Management. Prospect Management. Revenue Forecast
Management. Invoice Management. Purchase Order Management. Sales
Order Management. Customer Master Record Management. Organization
Structure Management. Identity and Access Management. Business User
Roles Management. Security, Risk and Compliance Management.
Management of Authorization and Authentication of User Access. Provide
SAP CRM and SAP SCM Critical Functional Incidents Resolution and Root
Cause Analysis. RACI Matrix Preparation. Create Project Status Report,
Project Tracking Report, Project Risk and Issue Report. Incident Aging
Report, Incident Breach Report, Incident SLA Report, Operational
Dashboard, MIS Reports in Advance Excel and Power Point Presentations.
Team Size – 20
Domain – Telecom
Tools –SAP ERP, Servicenow, Advance Excel and Microsoft Office
4. Project Leader in IBM Gurgaon (Nov 2009 – April 2014)
Project Name – Vodafone
Project Details – Vodafone Project developed in SAP ERP Technology and
in Sales and Marketing Cluster and in Service Module on Waterfall Model
for Vodafone Global Sales and Marketing Team. Vodafone Provide
Services Globally in Cloud, Storage, Infrastructure, Databases, Servers
and Telecom. Vodafone use this SAP ERP Application Globally for Sales
Process Management, Sales Team Management, Opportunity
Management, Bidding Management, Lead Generation Management,
Prospect Management, Revenue Forecast Management, Sales Order
Management, Invoice Management, Purchase Order Management,
Customer Master Record Management, Master Data Management and
Organization Structure Management to Provide Services Globally in Cloud,
Infrastructure, Storage, Databases, Servers and Telecom.
Job Profile– Manage a team of 10 members. Client Interaction and
Requirement Gathering. Mapping the Requirements to Technical and
Functional Specification. Manage Project on Waterfall Model. Prepare
Project Plan. Manage Support and Maintenance, Upgradation and
Enhancement, Transition and Migration and Testing and Quality of
Applications and Projects. Stakeholder Management and Vendor
Management. Risk and Issue Management and RAID Analysis.
Implementation of Mitigation Plan and Contingency Plan. Functional
Testing, Regression Testing and User Accepted Testing. Administration
Management, Operations Management and Workforce Management.
Implement IT Service Management Process in Project. Implement ITSM
and ITOM Business Process. Implement Incident Management, Service
Request Management, Problem Management and Change Request
Process in Project. Provide Application Support and Production Support to
Client. Troubleshooting of SAP CRM and SAP SCM Critical Functional
Incident in Servicenow and BMC Remedy Ticketing Tool. Sales Process
and Sales Team Management. Opportunity and Bidding Management.
Lead Generation and Prospect Management. Revenue Forecast
Management. Invoices, Purchase Order and Sales Order Management.
Customer Master Record Management. Organization Structure
Management. Identity and Access Management. Business User Roles
Management. Security, Risk and Compliance Management. Management
of Authorization and Authentication of User Access. Provide SAP CRM and
SAP SCM Critical Functional Incidents Resolution and Root Cause
Analysis. RACI Matrix Preparation. Create Project Status Report, Project
Tracking Report, Project Risk and Issue Report. Incident Aging Report,
Incident Breach Report, Incident SLA Report, and Operational Dashboard.
Team Size – 15
Domain – Telecom
Tools – SAP ERP, Servicenow, BMC Remedy, Advance Excel, Ms Office
SKILLS AND SOFTWARE TOOLS
• Project Management, Delivery, Transition, Migration, Support
• Application Support, Maintenance, Upgradation, Enhancement
• Agile Scrum Methodology, Waterfall Methodology, ITIL and ITSM
• IT Service Management, Stakeholder and Vendor Management
• Production Support, Application Support, Incident Management
• Client Interaction, Requirement Gathering, Functional Mapping
• Team Management, Work Force Management, Administration
• User Accepted Testing, Functional Testing, Regression Testing
• SAP ERP, SQL, BMC Remedy, Servicenow, Excel, Microsoft Office
