UNIVERSITY EXAMINATION 2023/2024
SCHOOL OF COMPUTING AND INFORMATICS
DEPARTMENT OF INFORMATION TECHNOLOGY/ ENTERPRISE COMPUTING
BBIT/BCS/BIT/BEDA/BEDS/BBM/BSCCS
SCHOOL BASED/ DIBEL
UNIT CODE: BIT3105 UNIT TITLE: MANAGEMENT INFORMATION SYSTEM
DATE: FRI 12TH APRIL, 2024 4.00PM MAIN EXAM TIME: 2 HOURS
INSTRUCTIONS: ANSWER QUESTION ONE AND ANY OTHER TWO QUESTIONS
QUESTION ONE
a) Define the following terms ; (5 Marks)
i) Information system.
ii) Information technology infrastructure.
iii) Data.
iv) Data warehouse.
v) System analysis.
b) A computer system plays a Key role in management of information systems.
Briefly discuss three key roles. (6 Marks)
c) KQX Company LTD has decided to integrate its business processes. Explain the
importance of integrating the business processes and explain the four key
enterprise applications for organization-wide process integration. (6 Marks)
d) Briefly discuss four functions of a transaction processing system. (4 Marks)
e) Explain the concept Capital budgeting Model. (2 Marks)
f) The BPR projects implementation is faced by myriads of threats. Identify these
threats. (4 Marks)
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g) Spoofing and sniffing poses a greater threat in I.T security. Explain. (3 Marks)
QUESTION TWO
a) Distinguish between DSS and MIS (4 Marks)
b) Decision making process is a crucial aspect for the growth and success of any
organization. Discuss the process of decision making. (6 Marks)
c) In the design of an information systems, there are several I.T experts required
such as web masters, system administrators, and network admistrators among
others. Briefly explain the roles played by web masters, system administrators
and network administrators (6 Marks)
d) Identify four ways in which companies can use information systems to achieve
total quality management (4 Marks)
QUESTION THREE
a) Discuss the stages of system development process (8 Marks)
b) The major ethical, social, and political issues raised by information systems
include certain moral dimensions. Discuss four moral dimensions. (8 Marks)
c) Organizations normally encounter challenges in creating and managing a good IT
infrastructure. Identify these challenges (4 Marks)
QUESTION FOUR
a) Cybersecurity is critical in safeguarding the integrity, confidentiality, and
availability of information within Management Information Systems. Briefly
discuss four security measures. (8 Marks)
b) An information system in an organization serves three main levels of
management. Identify and explain the three levels of management. (6 Marks)
c) Discuss technologies and business trends that have enhanced the role of
information systems in today’s competitive business environment. (6 Marks)
QUESTION FIVE
a) Information systems (IS) have always been regarded as enablers for organizational
transformation in ways that systems help in jobs automation, information
processing and provide useful input for decision making. Briefly discuss the major
types of information systems in an organization. (8 Marks)
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b) Information technology can promote various degrees of organizational change,
ranging from incremental to far-reaching. Briefly discuss four kinds of structural
organizational change that are enabled by information technology. (8 Marks)
c) Describe the three types of decisions made in an organization and level of
management where these decisions are made. (4 Marks)
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