Computer Maintenance

Management Systems

CMMS

Dr- Khaleel Abushgair

Contents

What is CMMS?

Why use a CMMS?

Planning maintenance

CMMS package capabilities

Implementing a CMMS

The future of CMMS

Dr- Khaleel Abushgair
What is a CMMS?

 A CMMS is a software package that

maintains a computer database of
information about an organization’s
maintenance operations

Dr- Khaleel Abushgair

Why use a CMMS?

 A Computer maintenance management system is

expected to provide:

 Improved productivity, giving reduced direct labor costs

 Increased equipment availability, due to better planning
 Increased equipment reliability through the identification of
repetitive faults
 Improved stock control, giving reduced inventory levels
and fewer stockouts
 Improved long-term reduction in maintenance costs
 Improved safety by providing detailed Standard job
procedures

Dr- Khaleel Abushgair

Planning Maintenance

 To successfully plan a maintenance procedure

the user requires:

 Accurate information on equipment to be maintained, its

components, and ongoing production or workload
requirements

 Match the maintenance skills and time available against

the workload, equipment items, and availability

 Parts and supplies must be procured in advance, in a well-

planned fashion, to complete maintenance tasks on
schedule
Dr- Khaleel Abushgair
CMMS package capabilities

 In general, CMMS packages deal with:

 Work orders: Scheduling jobs, assigning personnel,

reserving materials, recording costs, tracking relevant
information (problem causes, downtime, recommendations
for future action(…

 Preventive maintenance (PM): Keeping track of PM

inspections and jobs (step-by-step instructions or check-
lists, required material lists(…

Dr- Khaleel Abushgair

CMMS package capabilities

 Asset management: Data records of equipment and

property (specifications, warranty information, service
contracts, spare parts, purchase date, expected lifetime(

 Inventory control: Management of spare parts, tools, and

other materials (Reserving job materials, recording where
materials are stored, determining when more materials
should be purchased, tracking shipment receipts, taking
inventory(

Dr- Khaleel Abushgair

CMMS package capabilities

 A good CMMS should provide:

 Comprehensive maintenance management functionality:

work management, physical assets management and
resource management

 Management reporting capabilities:

detailed and summary reports, graphical reports, report
writing tools (MTBF, failure/repair and lifecycle analysis…)

 PM procedure library:
pre-loaded with mechanical and other preventive
maintenance (PM) procedure libraries
Dr- Khaleel Abushgair
CMMS package capabilities

 Maintenance regulation compliance:

support the work flow process to document the work and
the measures taken to correct and/or prevent maintenance
related problems, provide quick access to equipment
histories

 Multiple system interfaces:

can interface with PdM systems, automatically create work
orders and update equipment histories based upon alarms
and test results

Dr- Khaleel Abushgair

CMMS package capabilities

 Reliability centered maintenance integration:

RCM provides a library of possible problems, problem
diagnosis techniques, repair recommendations

 Good package supplier support:

engineering consulting, data collection, data entry, training,
implementation and post implementation support

Dr- Khaleel Abushgair

Implementing a CMMS

 On its own, introducing a CMMS to maintenance

operations is not enough to achieve the desired benefits

 Re-engineering business processes and work practices

in a coordinated and planned manner is needed

 Organizational changes need to consider strategic,

people, and enabling aspects

 Coordinating and managing these aspects proactively

ensures the people affected are committed to the
change
Dr- Khaleel Abushgair
Implementing a CMMS

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Implementing a CMMS

 Restructure the maintenance department so that it

reports to production or operations at a lower level in
the organizational hierarchy (Example; equipment
operators perform some maintenance tasks)

 Distinguish between maintenance activities that you

wish to track through the CMMS, and those that you do
not

 Link the CMMS to other present systems (process

control, barcode readers, inventory…)

Dr- Khaleel Abushgair

Outline

 What Is Cworks ?
 How Is It Used ?
 What To Do Before Starting ?
 How Does Cworks Work ?
 CWorks Reports

Dr- Khaleel Abushgair

What Is Cworks ?

 CWorks is a computerized maintenance

management system (CMMS), which
delivers various benefits to organizations by
delivering information to maintenance
engineers and managers. These benefits
include:
 Work order status for easy analysis.
 Management decisions are simplified by the availability of
equipment maintenance history.
 Contractor management is simplified and documented.
 Equipment preventive maintenance schedules available on-line
and preventive work orders can be automatically generated.
 Time-saving features due to centralized database and
communication regarding maintenance works.

Dr- Khaleel Abushgair

How Is It Used ?

Cworks is used to keep track of all

aspects of maintenance performed on
equipment, locations and etc. that
make up the facility. It is flexible and
easily customizable to meet the users
needs and users decide how they
want CWorks to track maintenance;
 First, use it to store information about the things
maintained (e.g., equipment or locations) and the
resources used to maintain them (e.g., labor and
parts )
 Second, use it to assign and schedule maintenance
on the facility using the stored information.
 Most importantly, use it to track the history and cost of
the maintenance performed on the facility.
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What To Do Before Starting ?

1. Gather information about the maintenance

facility based on the masters required by
the system. For examples assets, locations
and etc.
2. Organize the assets according to the
hierarchical structure if required.
3. Enter the basic data into CWorks. It does
not have to be set up at once, but certain
information must be entered before a work
order can be issued.
4. Other information can be added on as
CWorks is used. Now CWorks is ready to
manage maintenance.
5. Maintenance management involves
significant amounts of data. Don't try to do
all the implementationat once.
Dr- Khaleel Abushgair
Step by Step Example PM
Building

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WHAT Does Cworks provides ?

Work Order Module

 The work order module provides the user with the
ability to view and manage all maintenance activities.
It provides an accurate basis for work order costing,
analysis and management of site activities. The work
order module is integrated with the Planned
Maintenance module in order to integrate scheduled
preventive maintenance work with breakdown work.
Work orders can also be raised for non-asset
activities, such as changing a light bulb, repairing a
leaking roof or plumbing problems. The module
enables the capture of all material and labor costs,
and labour utilization.

Dr- Khaleel Abushgair

 Followed WHAT Does Cworks
provides ?
 Assets
 The Asset module provides the user with the facility to record
and manage an organization's assets. It stores data on every
asset which the user wants a record of maintenance activities.
The following screens are available in the Asset Register;
• Asset List Summary
• Current Asset Register
• New Asset Registration
• Additional Info. – Information about the registered asset can be
listed in this section.
• Relationship – Enables an asset tree to be built using the parent-
child relationship.
• Work Order History – List of all work orders opened on this asset.

Dr- Khaleel Abushgair

Followed How Does Cworks Work
?
Location
 The Location module provides the user with the
facility to record and manage the facility's physical
locations. It stores data on every location which the
user wants a record of maintenance activities. The
following screens are available in the Location
Register;
 Location List Summary
 Current Location Register
 New Location Registration

Dr- Khaleel Abushgair

Followed How Does Cworks Work
?
 Preventive
 This module describes how to schedule and
generate preventive maintenance work orders
within CWorks. A preventive maintenance
(PM) master and schedule specifies work to
be performed based on an elapsed time
interval. PM schedules can be set-up for
either an asset or a physical location.

Dr- Khaleel Abushgair

Followed How Does Cworks Work
?
 Employee
 The employee module provides the user with
the facility to record and manage the
employee data. It stores data for every
personnel employed in the company which
the users want a corresponding record of
maintenance activities. It also records assets
to which an employee is authorized/trained to
operate and maintain.

Dr- Khaleel Abushgair

Followed How Does Cworks Work
?
 Masters
 This module captures all basic maintenance data which is
required to start CWorks. Below are the masters :-
1) Department
2) Failure Code
3) Asset Category
4) Contractor
5) Suppliers
6) Assets
 Reports
 This module provides a wide range of management reports.
Reports produced by CWorks is a combination of related data
contained in the system. Reports are used for management
information purpose, documentation and accounting of the
productivity and performance of the maintenance departments.
Dr- Khaleel Abushgair
CWorks Reports

 This module provides a wide range of management

reports. Reports produced by CWorks is a
combination of related data contained in the system.
Some reports will ask user to key-in parameters. The
reports are:
 Asset List
 Asset Details
 Employee-Requester Details
 Employee-Requester List
 Supplier Details
 Supplier List
 Work Order List
 Work Order Details
 Work Order Status Chart
 PM work order status chart
 Department List
 PM Task List
 PM Task Checklist
 Physical Location List Dr- Khaleel Abushgair
Step by Step Example PM
Building

Dr- Khaleel Abushgair

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Building work order

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Dr- Khaleel Abushgair