Solution Offering
Offshore Delivery
delivery excellence
Offshore Delivery
Although offshore services represent a rapidly maturing market, it continues to evolve. What was once considered an advantage will soon become a necessity. The current shift in the offshore model will create new opportunities and ultimately better services. Gartner RCG ITs Offshore Delivery Center (ODC) provides a low cost, high quality, scalable delivery method that makes use of RCG IT talent and facilities in Manila, the capital city of the Philippines. We offer development, maintenance and testing services and focus on the same practice areas as our traditional onsite consulting services including web services development, enterprise application integration, application migration or conversion services, stand-alone software testing, and application maintenance of a single application or a portfolio of applications. Savings and ROI Typical overall savings of 50 to 60% for complete solutions delivered through combined onsite/offshore resources is consistently demonstrated, and 75% savings is realized in labor costs alone with no compromises in quality or accountability. The Return on Investment (ROI) period is shorter, and the savings can be applied to other strategic IT initiatives, which may have been sidelined due to limited budgets or resources. RCG IT Offshore Delivery Services Application Development Application Integration Application and Data Migration Conversions and Enhancements Application Maintenance Software Testing Capabilities and Skills Stable team of experienced, dedicated IT professionals skilled in Web technologies (.NET, J2EE, Websphere), client/server and legacy technologies (C#, C++, VB), Object Oriented (OO) tools and middleware, as well as mature toolsets such as RPG and Synon. Certified project management and solution development methodology. Robust offshore network infrastructure that provides a secure virtual extension of the clients IT environment. Tested offshore communication and coordination process. Proven and repeatable processes and practices complementing the services provided by the consultant team. Global perspective and knowledge to support multinational firms. Capability to provide services 24/7 to meet the clients schedule and deadlines. US business culture and language.
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2005 RCG Information Technology, Inc.
Methodology Every offshore project employs RCG ITs Solution Development Life Cycle (SDLC) and CMMI-based methodologies for Project Management, Application Maintenance, Quality Assurance and Software Testing to ensure consistent levels of quality and service. SEI CMMI assessments validate repeatable and disciplined project management. Case Studies Distribution RCG ITs offshore delivery team migrated an existing logistics and transportation system from OS/2 to Windows NT. This project also included significant upgrades to the application. Without service disruption, the migration was completed and deployed and the client realized more than 60% cost savings as a result of the offshore approach. Chemical Manufacturing RCG IT worked with this client to develop a customized, variable workforce solution using RCG ITs Manila ODC. In addition to reducing overall IT costs, RCG IT has helped this client to improve their processes and methodologies and therefore their efficiency through standardized requirements and specifications templates. RCG IT has effectively become an extension of their IT organization. Retail RCG ITs ODC developed a Pharmaceutical Accounts Receivable and Analysis System which processes and analyzes an average of three million transactions daily. The system allows the retailer to reduce write-offs and receivables, more effectively reconcile claims against bank deposits and remittance data, and tighten the claims billing cycle. Life Insurance RCG IT assembled an onshore/offshore team to build a custom J2EE application with an open source reusable Struts framework which will interface with the clients server for user sign-on and authentication. The source information will flow to the reporting application enabling users to query and produce 28 parameter-driven reports.
Cruise Line RCG IT developed a Reservation Incentives Systems on a Microsoft .NET platform. It will be deployed to all reservation booking agents via the companys intranet, enabling them to view, create and update reservation incentives. RCG IT provided requirements review, design architecture, detailed design & construction, testing and deployment. About RCG IT RCG Information Technology is a leader in IT professional services with three decades of experience and best practices providing IT strategy and design, application development, integration and management. Specialized solutions include: Business Intelligence, Web services, Application Management, Software Testing, Offshore Delivery and Project Management. RCG IT serves 360 clients and 43 of the Fortune 100 across a range of markets, with a special focus on the financial services, oil & gas, retail, insurance and pharmaceutical industries. RCG IT is based in Edison, New Jersey, with offices US-wide, an Offshore Delivery Center in the Philippines and a global recruiting engine. RCG IT Philippines operates at CMMI Level 5 of the Software Engineering Institutes Capability Maturity Model for software processes. RCG IT Differentiators Three decades in the IT business. US-based Project Office to coordinate with the client and the project team. US accounting and business practices. 100% US ownership and accountability. CMMI assessment based on the Capability Maturity Models of the Software Engineering Institute. Proven track record in managing large, complex projects. Experienced professionals committed to client success. Ability to complement offshore service components with onsite and/or offsite services in RCG IT US Solution Centers. Proven delivery excellence.
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2005 RCG Information Technology, Inc.
