c_nance@outlook.
com
Highly motivated worker with almost two years of experience in the healthcare industry Skilled at working with people of diverse backgrounds Passion for helping others in everyday life
Bachelor of Science in Business Management Northwest Missouri State University, Maryville, MO
Spirit of Europe Study Abroad Program (Germany, Belgium, Netherlands, France) Presidents List (Spring 2012-Summer 2013) Deans List (Fall 2011)
GPA: 3.90/4.0 Summer 2013
May 2014
Northwest Missouri State University
Administrative Assistant University Wellness Services
Promoted from Student Assistant to Student Manager after 1 year Research and analyze medical information for medical director, physicians, and nurses
Maryville, MO
February 2012-Present
Resolve conflicts with concerned parents, sick patients, and co-workers while maintaining a positive attitude and displaying a calm demeanor Schedule patient appointments and medical director meetings using Point and Click Software and Microsoft Outlook Contribute ideas for business improvements (filing, organization, efficiency) Resolve inquires about insurance, appointments, or immunizations Work with diverse cultures while displaying a compassionate attitude and maintaining confidentiality Communicate professionally with other campus departments through phone, e-mails, and letters Manage time and prioritize work to meet deadlines
Supervisor/Proctor-Institutional Testing
Administer standardized educational testing such as the CBASE, Praxis, ACT, and SAT Instruct and supervise testers to meet all policies and guidelines Maintain confidentiality of student work
May 2012-Present
Health Administration Intern
guidelines
-University Wellness Services
May 2013-August 2013
Ensured 1,200 incoming freshmen and 1,000 students living in Residence halls were compliant with state medical Updated frequently used forms and releases to increase efficiency using Microsoft Office Software
Leadership
Delta Mu Delta National Business Honor Society -Vice President -Junior Achievement Coordinator -Regional Scholarship Recipient Alpha Kappa Psi Professional Business Fraternity -Vice President -Professionalism Chair Cardinal Key Honor Society
Organizations
National Society of Collegiate Scholars Mortar Board Honor Society Alpha Chi Honor Society Northwest Dance Company Bearcat Steppers Dance
Community
United Way of Nodaway County Board Member -Event Planning Community/State Health Coalitions