Military College of Signals
Technical and Business Writing
Course Outline
Course Code: HU- 201
Course Name: Technical and Business Writing
Pre Requisit: Nil
Course Description:
This course is intended to help students develop a positive, constructive and practical approach
to successful written and oral communication in business and professional settings. At the end
of the course students would be able to communicate in clear and concise correspondence to
meet the multifarious purposes of business and social contacts.
Course Learning Outcomes:
At the end of the course students should be able:
1. To differentiate technical/business writing from other forms of writing
2. To develop and improve skills in finding and organizing information, developing ideas
and applying in composing business/technical documents
3. To compose clear, concise messages of multifarious function to cater for the
professional requirements
Course Contents:
Week Topic
Week 1 What is Technical/Business Writing
Distinction between Academic and Technical/Business Writing
Purposes and Importance
Week 2
Objectives in Technical Writing
Communication Models and The CMAPP Analysis
Week 3 Overview of Writing process, Pre-writing techniques, Writing, re-Writing
application of these writing stages
Week 4 Objectives, Audience Recognition, Defining terms for different Audience Levels,
Multicultural Audiences
Week 5 Principles of Communication
Week 6
OHT 1
Week 7
Memo Writing
Basic Elements of memorandum format
Types of Memos
Week 8
Electronic Correspondence
E-mail writing
The catches of e-mail writing
Similarities and difference between memo and e-mails
Week 9
Professional Communication-I
Letter Writing
Basic Letter Format
Elements of letters
Week 10
Professional Communication-II
Planning business Letters
Composition of Good News and Bad News Messages
Week 11
Job Application Material
Analyzing your goals and audience
Planning the resume and letter
Writing the resume
Formatting the resume
Writing the letter of Application
Week 11
Technical Writing
Writing Instructions
User Manuals
Week 12
OHT 2
Week 13, 14
Basics of Report Writing
Defining Reports,
Determining the Purpose
Determining the Factors
Gathering the Information Needed
Interpreting the Findings
Short Report
Shorter Forms
An Overview of Report Structure
Characteristics of Shorter Reports
Week 15, 16
Long Reports
Physical structures and their styles of writing
The forms and methods of investigation
Types of reports and their essential elements
How to write abstracts and summaries, introductions, final recommendations,
and conclusions
How to format a long formal report
Edit the report
End Material
Bibliography
Appendices
Week 17 Revision and Problem Solving Session
Week 18 Final Exam
Evaluation:
Quiz 10%
Assignment 10%
OHT 30%
Final Exam 50%
Study Material:
Text book: Technical Writing for Success by Sue Mehlich & Darlene Smith Worthington;
South-Western Educational Publishing
Reference book: Survivors Guide to Technical Writing by David Ingre
Relevant hand outs given by course faculty