WBC

Dock turnaround time

Freight costs (minimize costs without affecting deliveries)
Inventory accuracy, stockouts
Inventory carrying costs
Inventory turns per year
Logistics costs per year
Low-velocity inventory comparison through sectors
Order fill rate and accuracy
Technology used to execute inventory strategies
Warehouse flow-through (or some measure of yard or warehouse productivity)
Wholesale revenue
Total factor productivity
Labor productivity
Return on assets
Profit margin
Debt to equity
Inventory turnover
Asset utilization
Collection efficiency
Trade Marketing Finance
Average inventory Accounting costs
Cost of goods sold Accounts payable
Gross profit budget percentage Accounts payable turnover
Sales budget percentage Asset turnover rate
Discount Average sum deposited in new deposit
Gross profit Average value of past due loans
Gross profit and prognostics Cash conversion cycle (CCC)
Gross profit and prognostics percentage Cash dividends paid
Gross profit budget Cash flow return on investments (CFROI
Gross profit campaign Common stock equity
Gross profit percentage KPI Cost of goods sold (COGS)
Gross profit prognostics Cost per hour per lawyer (in-house)
Gross profit prognostics percentage Creditor days
Gross profit standard Cumulative annual growth rate (CAGR)
Gross profit year to date Cycle time to perform periodic close
Number of stores Cycle time to resolve an invoice error
Product quantity Days payable
Sales Debt-to-asset ratio
Sales and prognostics Debtor days
Sales campaign Direct costs
Sales growth period Earnings per share (EPS)
Sales growth year EBIT
Sales growth year by week EBITDA
Sales prognostics Economic value added
Sales standard Enterprise value/takeover value
Sales trend percentage KPI Fixed costs
Sales value-added tax (VAT) Gross margin on managed assets
Sales view
Sales view year-to-date
Share prognostics
Time range
Logistics / Warehousing
Annualized inventory turns
Annualized cost of goods sold (COGS)/average daily inventory value
Backlog value
Value of open, not yet fulfilled, booked order lines
Book to fulfill ratio
Booked order value/fulfilled value
Book to ship days
Average of shipped date - Firm date (booked date used if no firmed date)
Booked order value
Booked order line value (not including returns)
Claims percentage for freight costs
Customer order promised cycle time
Defects per million opportunities
Inventory months of supply
On-time line count
On-time pickups
Pick exceptions rate
Percentage of picks with exceptions
Pick release to ship
Planned inventory turns
Planned cost of goods sold/planned inventory value
Planned margin
Planned revenue - Planned costs
Planned margin percentage
Planned margin/planned revenue
Planned on-time shipment
Planned service level (percentage of shipments shipped on time)
Planned resource utilization
Planned resource usage
Product revenue
Product sales revenue (not including service) recognized in selected period (based on
Product revenue backlog
Value of booked order lines less returns plus deferred revenue backlog (invoiced but
Production value
Value of work-in-process (WIP) completions into inventory
Production to plan rate
Production standard value/planned standard value
Receipt to put-away
Time elapsed from pick release to ship confirm
Time elapsed from receipt
Transit time
IT
Annual cost per reading
Average cost per article
Average cost per subscription
Average dollars per email sent or delivered
Average order size
Average quarter-hour audience
Average revenue per subscription
Average time spent listening per user (day/week/month/year)
Bounce rate
Click to open rate (number of unique clicks/ number of unique opens)
Click-through rate
Click-through rate (CTR)
Conversion rate
Conversion rate (number of actions/unique click-throughs)
Conversion rates
Cost per broadcast hour
Cost per consumed (by viewers/listeners) hour
Cost per customer
Cost per lead, prospect, or referral
Cost per production hour
Cost per viewer/listener
Cost per visitor
Cost per action (CPA)
Cumulative audience sessions
Delivery rate (emails sent, bounces)
Gross ratings points
Life cycle cost per reading
Local content as a percentage of all content
Net subscribers (number of subscribers plus new subscribers) -(bounces + unsubscribes)
Number of broadcast hours per day/week/month/year
Number of or percentage of spam complaints
Number of orders, transactions, downloads, or actions
Open rate
Output per employee (unique first run broadcast hours by employee for each medium)
Pay per click (PPC)
Pay per lead (PPL)
Pay per sale (PPS)
Percentage of broadcast hours by genre (news/sports/entertainment, etc.)
Percentage of overhead (non-direct operating costs) against total expenditure
Percentage of orders, transactions, downloads, or actions of emails sent or delivered
Percentage unique clicks on a specific recurring Iink(s)
Referral rate ("send-to-a-friend")
Site stickiness (number of pages visited per visit)
Subscriber retention (number of subscribers, bounces, unsubscribes/number of subscribers)
Total cost per subscription
Total listener hours (day/week/month/year)
Total revenue
Total revenue per subscription
Unique visitors (total number of unique visitors per day/week/month)
Unsubscribe rate
Utilization of production resources
Value per visitor
Viewers/listeners for each medium as a percentage of total population
Website actions (number of visits to a specific web page or pages)
Website traffic (total page impressions per day/week/month)
Brand/Marketing
Ad click-through ratio (CTR)
Average response rates of campaigns
Brand awareness percentage
Brand consideration
Brand credibility
Brand strength
Column inches of media coverage
Consumer awareness
Contact rate (number of contacts effectively contacted / number of contacts in the target list)
Cost per converted lead
Cost per lead
Cost per mille (CPM)
Delivery of materials
Effective reach
Gross rating point (GRP)
Growth sustainability rate of brand
Leads generated
Marketing budget awareness-demand ratio
Marketing budget ratio (MER)
Number of article placements in trade magazines
Number of client visits
Number of product focus groups conducted
Number of customer satisfaction surveys administered
Number of placements in trade magazines
Number of trade shows attended / participated in
Percentage of customers willing to promote your product/service
Q score (a way to measure the familiarity and appeal of a brand, etc.)
Response rate
Return on investment (ROI) of brand
Return on marketing investment (ROMI)
Revenue generation capabilities of brand
Staying in budget
Target rating point
Total cost of customer acquisition
Transaction value of brand
Website click-throughs
Website hits
Website leads generated
Sales Others
Actual calls Actual vers
Actual sales value versus initial bid Annualized
Age of sales forecast Annualized
Average administrative time per sales person Average he
Average deal size Average in
Average number of activities (calls, meetings, etc.) to close a deal Average le
Average price discount per product Average len
Average price discount per sales person Average le
Average revenue per product Average m
Call quota Average nu
Closed sales Average nu
Closing ratio Average pe
Customer acquisitions costs as a percentage of sales value Average re
Customer churn ratio Average sa
Customer loyalty Average sa
Customer purchase frequency Average sou
Customer satisfaction Average ti
Frequency of sales transactions Average ti
Gross margin per product Average ti
Gross margin per sales person Average tr
New sales person ramp-up time Compensati
Number of certified partners Contingent
Number of deals per partner Employee sa
Number of sales orders by FTE End place
Number of sales people meeting their quota Female to
Number of units sold per day/week/month/quarter/year Full-time
Partner churn ratio Headcount
Partner profit margin HR average
Percentage of converted opportunities HR average
Percentage of online sales revenue HR departm
Percentage of sales due to launched product/services HR headcou
Percentage of sales representatives to achieve quota HR headcou
Percentage of sales revenue via partner channel HR to emplo
Pipeline by sales stage Job vacanci
Qualified leads New hire q
Qualified opportunities Time to fill
Revenue per sales person Hiring mana
Sales capacity Cost per hi
Sales cycle time Staffing ef
Sales per department Internal, e
Sales person turnover Number of
Sales quota Part-time
Time utilization Percentage
Unweighted sum of deal size in sales pipeline Percentage
Value of sales lost Percentage
Win/loss ratio percentage Percentage
Ratio of in
Ratio of s
Return on i
Total overt
Training p
Workforce s
Others
Real absence hours
Real absence share
Real GPWH
Real overtime hours
Real overtime share
Real TWH
Real working hours
Salary
Salary amount
Salary amount exchange currency
Salary hours
Salary turnover share
SALARY TARGETS
Real absence hours
Real GP work hours
Real total work hours
Salary absence percentage
Salary GP work hour
Salary overtime percentage
Salary target absence percentage
Salary target GP work hour
Salary target overtime percentage
Salary target turnover percentage
Salary target work hour
Salary turnover percentage
HOURLY SALES
Customers per hour
Discount
Gross profit
Items
Margin per customer
Number of customers
Sales growth year
Sales growth year percentage
Sales last year
Sales per customer
Sales trend percentage
Sales view
Total number of stores
BUDGET SALES
Budget gross profit
Budget number of customers
Budget sales
Customers
Discount
Gross profit
Items
Sales
Sales exchange currency
Sales VAT
PAYMENT WITH POINT-OF-SALE (POS) STATISTICS
Amount
Amount exchange currency
Items
Number of customers
Number of items
Refund amount
Refund count
Sales income VAT
Time range
Transaction cancel amount
Transaction cancel count
Transaction cancel percentage
Void amount
Void count
Void percentage
Zero sale count
HOURLY PRODUCT SALES
Gross profit percentage
Item discount
Item gross profit
Item quantity
Item sales
Item sales exchange currency
Item sales VAT
Items sold