IBM Tivoli WW Enablement
IBM Maximo Competitive Overview
Rich Caplow
Director
Tivoli Product Management
Learning for Growth 2012
IBM Tivoli Software | June 17, 2014 | © 2012 IBM Corporation IBM Worldwide Software Sales
IBM Tivoli WW Enablement
Competitive Landscape
Best of Breed ERP Suite
EAM Vendors IBM Maximo Vendors
Niche Vendors
Over 200, including:
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Maximo:
The Preferred Choice for Asset Management
Four reasons why Maximo is the market leading choice
for asset management:
• Industry Leading Capabilities
• Ease of Use
• Fast Time to Benefit
• Platform for the Future
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1 Industry Leading Capabilities
Maximo leads the industry in combining asset and service management
features in an advanced EAM solution for all industries and asset classes.
Gartner Magic Quadrant for Transmission and Distribution
The Magic Quadrant is copyrighted 2008
by Gartner, Inc. and is reused with
permission. The Magic Quadrant is a
graphical representation of a marketplace
at and for a specific time period. It depicts
Gartner's analysis of how certain vendors
measure against criteria for that
marketplace, as defined by Gartner.
Gartner does not endorse any vendor,
product or service depicted in the Magic
Quadrant, and does not advise technology
users to select only those vendors placed
in the "Leaders" quadrant. The Magic
Quadrant is intended solely as a research
tool, and is not meant to be a specific
guide to action. Gartner disclaims all
warranties, express or implied, with
respect to this research, including any
warranties of merchantability or fitness for
a particular purpose. This Magic Quadrant
graphic was published by Gartner, Inc. as
part of a larger research note and should
be evaluated in the context of the entire
report. The Gartner report is available
upon request from IBM.
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1 Industry Leading Capabilities
Maximo leads the industry in combining asset and service management
features in an advanced EAM solution for all industries and asset classes.
Best of breed capabilities
• Complete asset, work, inventory and contract management capabilities
• Unique service management features for service level and incident/problem
management
• Easy to use workflow and automated escalation
Advanced asset management
• Industry-specific solutions address the unique asset management challenges in asset-
intensive industries
• All Maximo Industry Solutions seamlessly work with one another so enterprises can
operate solutions for different parts of the business on one instance
Manage all classes of critical assets
• A single platform for managing all the critical assets that businesses depend on
• Production equipment, facilities, transportation assets and IT hardware and software
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2 Ease of Use
Maximo empowers and encourages end user interaction resulting in a more
efficient workforce and accurate, real-time information capture and access.
Logical and efficient information capture and user interaction
• Intuitive user interface follows flow of natural business processes
• Interface readily configured to adapt business needs and end user requirements
• Configurations easily migrated to future releases
Supports a distributed and mobile workforce
• Direct access to information, when needed, at point-of-performance
• Mobile applications allow wireless or asynchronous information access for remote users
A more efficient workforce
• Maximo allows users quickly accomplish work in fewer screens that are more navigable
Low training requirements
• Few courses needed for end users to achieve proficiency
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3 Fast Time-to-Benefit
Maximo is built on a flexible, standards-based architecture that allows for
fast initial implementation, ease of lifetime configuration and straightforward
migration to future releases.
Shorter implementation time
• Operating departments quickly get the solution needed to run the business
• Maximo Industry Solutions provide flexible best practices
Smaller initial investment
• Maximo Industry Solutions provide out-of-the-box industry specific
functionalities
• IBM offers commercially-supported software for fast integration with ERP
systems
Flexibility
• Accommodates post-implementation changes to business processes
• Flexible workflow capability
• Business process configuration
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4 Platform for the Future
Only Tivoli and Maximo solutions address the complexity of today’s assets.
Smart Planet: Operating and IT assets are converging
• Assets increasingly connect to IT infrastructure and have built-in IT
• Condition monitoring, remote management, and greater automation involve more IT
infrastructure required to support operating activity
Common architecture across asset and service management
solutions
• Tivoli Asset Management for IT, Tivoli Service Request Management and Tivoli
CCMDB built on same technology as Maximo for seamless asset and business
process management
• Maximo incorporates into common workflow across operating and IT assets to
efficiently manage complex industrial assets
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The SAP PM Challenge
Three reasons why SAP PM is not the best choice for
asset management:
• Higher cost of investment
• Release lock
• Rigid process design
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1 High Cost of Investment
SAP PM involves a high cost for initial deployment, subsequent
modifications and future upgrades.
Mythbuster: SAP customers don’t “already own the software” for EAM
• Seats for additional users
• Consulting, systems integration and implementation costs to deploy EAM capabilities
Large training investment
• Extensive training for a complicated user interface; downtime for key personnel
Implementation costs for SAP PM are compounded if not pre-planned and part of
initial implementation
• Retrofit of existing SAP ERP implementation is required to accommodate SAP PM
• Existing ERP system at risk during period of instability when under modification for PM
Extended time to benefit
• Implementation schedules measured in years
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2 Release Lock
Complexity, intense customization and sheer size make upgrades of SAP
to meet new business requirements an expensive and long-term ordeal.
Upgrading to new SAP PM capability requires total SAP system upgrade
• SAP PM module can’t be upgraded independently
• SAP system upgrades are complex and require years to complete, making EAM
business process advancements difficult to achieve
Operations groups lose control over business requirements due to dependency on
IT SAP upgrade strategy
• Leveraging new features in current releases of SAP PM for improving plant
maintenance difficult to obtain
Inertia works against a proactive upgrade strategy
• Upgrades will be be long, slow, complex and costly
• Time-to-benefit for new versions also measured in years
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3 Rigid Process Design
SAP PM users must accommodate the software, rather than the software
accommodating needs of the business.
Users need to modify their business practices to fit the SAP PM process
design
SAP PM designed around the SAP view of EAM best practices, but
those best practices are …
• not necessarily preferred or effective for the operating departments
• not necessarily appropriate given a customers’ maturity level
SAP best practices do not allow customers to achieve differentiation
from competitors in their markets
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The Oracle EAM Challenge
Three reasons why Oracle EAM solutions are not the best choice
for asset management:
• Fragmented offerings
• Incomplete solution
• Lack of flexibility
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1 Fragmented Offerings
Oracle has multiple, overlapping EAM solutions accumulated through
perpetual acquisition.
Focus is fragmented from acquisitions
Oracle spending development and test resources on half a dozen
incompatible EAM solutions
Oracle may end of life acquisitions
before a customer deployment is
completed.
Nov 2006 Dec 2004
June 2003
Dec 2004
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2 Incomplete Solution
Oracle EAM products are incomplete and lack important asset
management capabilities.
Weaker industry support
• Lacks breadth of industry solutions
Basic workflow functionality as compared to Maximo
• Maximo has more functionality through ease of use to create workflows, escalations
with automated response plans
Missing critical capabilities:
• No support of asset calibration features
• Cannot provide service level agreements (SLAs) for assets
• Weaker spare parts inventory support
• Weaker on regulatory requirements, including hazardous material (hazmat) support
No IT asset management capability; Not positioned for evolving asset complexity
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3 Lack of Flexibility
Oracle EAM products are not sufficiently flexible to accommodate unique
business requirements of different types of businesses.
Harder to customize
• Maximo is easier to customize 3rd party review (PlantMaintenance.com)
cite better range checking, field limits, greater flexibility creating custom
fields, creating custom UIs, and better reporting
Harder to deploy
• Maximo is available in more languages for worldwide use, provides more
licensing options, can be phased in over time and supports a variety of
ERP (Oracle and SAP) and databases
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