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Resumerandy 2 1

Randy Mann is a Cyber Security student with extensive experience in customer service and supervisory roles across various industries, including Amazon, dental services, and retail. He possesses a range of skills such as inventory management, leadership, and problem-solving, along with certifications in CPR and notable achievements in his career. Randy is currently pursuing education in Cyber Security and Hospitality Management at the Community College of Baltimore County.

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59 views2 pages

Resumerandy 2 1

Randy Mann is a Cyber Security student with extensive experience in customer service and supervisory roles across various industries, including Amazon, dental services, and retail. He possesses a range of skills such as inventory management, leadership, and problem-solving, along with certifications in CPR and notable achievements in his career. Randy is currently pursuing education in Cyber Security and Hospitality Management at the Community College of Baltimore County.

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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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3 Greenbury CT Apt B

Randy Mann Baltimore ,MD, 21207


(443)-680-0866
Randybr7@gmail.com

Cyber Security

Professional Summary SKILLS


 Supervisory
To utilize the skills, experience, knowledge and training I have  Inventory
learned and acquired to obtain a stable and growing position within management
your company.  Customer Service
 Opening and
closing procedures
EXPERIENCE  Leadership
 Cash register
Amazon BWI5, Baltimore, MD- Sortation Associate operations
August 2017- Present  Team Building
 Sorting packages based on size and destination, it can be a little  Able to persuade
others effectively
like Tetris with boxes, envelopes and pallets
 Microsoft Word
 Building pallets, wrapping pallets, transporting pallets with pallet
 Excellent people
jack, and sorting packages and pallets
skills
 wrapping finished pallets, which means moving in a sideways,  Cash Handling
circular motion several times in a row  Problem-solving
skills
University of Maryland Dental School, Baltimore, MD —Sterilization  Reliable
Aide  Expert in
January 2014- PRESENT Computers
 Follow directions given by supervisor.  Team player
 Provide customer service.
 Sharpened and sterilized dental instruments
 Deliver Dental equipment when needed
 Pick Up dental equipment
AWARDS

Party City USA, Catonsville, Maryland— Sales Associate  Promoted to Shift


Supervisor after only 9
 April 2010- Present
months of employment.
 Received Merchandise when it comes in.  Certificate of
 Provide customer service to customers. Outstanding Achievement
 Assist customers with merchandise requests. Baltimore County Career
and Technology Education
 Answered questions regarding the store and its merchandise.
Advisory Council
 Demonstrated use and care of merchandise.  CPR Certified
 Greeted customers and ascertained customers' needs.
 Stocked shelves and supplies and organized displays.
 Organized racks and shelves to maintain the visual appeal of
the store.
Kentucky Fried Chicken, Baltimore, MD- Shift Supervisor
May 2013-January 2014

 Supervise between 4-8 employees a day Help drive sales with great
customer service.
 Open and close store Cash Handle Show Leadership skills to help
employees strive
 Provide customer service to customers
 Answer phones.
 Prepared quality products while maintaining proper food safety
practices, portion control and presentation within service goal times.
 Assembled food orders while maintaining appropriate portion control.
 Assumed ownership over team productivity and managed work flow to
meet or exceed quality service goals.

EDUCATION

Woodlawn High School, Baltimore, MD — Diploma


August 2007- June 2011

❏ Culinary Arts
❏ Business Management
Community College of Baltimore County -Catonsville, MD
August 2012 - Current,
❏ Cyber Security
❏ Hospitality Management

References
Roberta Webster- Party City Store Manager, 410-455-9900
Rhonda Babb- Dental School Supervisor, 410-706-2712
Knamon Jones- Party City Assistant Manager, 443-682-3858

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