Model 3 Key Fob
User Manual
          Declarations of Conformity
 FCC Certification
                                                  Operating
     Component                       Mfr                               Tested For                 FCC ID
                                                  Freq (MHz)
     Key Fob                        Tesla          13.56 and              US                 2AEIM-1133148
     1133148                                         2400               Canada               20098-1133148
 Per FCC ID 2AEIM-1133148 the Model 3 key fob listed above comply with Part 15 of the FCC rules.
 Operation is subject to the following two conditions:
 1.    This device may not cause harmful interference, and
 2.    This device must accept any interference received, including interference that may cause
       undesired operation.
 Changes or modifications not expressly approved by Tesla could void your authority to operate the
 equipment.
 Important Note:
 FCC Radiation Exposure: This equipment complies with FCC radiation exposure limits for an
 uncontrolled environment.
        Caution: This equipment and its antennas must not be co-located or operated with any other antenna
        or transmitter.
 IC Certification
 The following device components are used in vehicles in Canada:
 •     Device Component Numbers: 1133148
 •     Device Manufacturer: Tesla
 Per 20098-1133148, this device complies with Industry Canada's license-exempt RSS standard(s). Operation
 is subject to the following two conditions:
 1.    This device may not cause harmful interference, and
 2.    This device must accept any interference received, including interference that may cause
       undesired operation.
 IMPORTANT NOTE: IC Radiation Exposure Statement
 This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
 environment.
 Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour
 unenvironnement non contrôlé.
 CAN ICES-3 (B)/NMB-3(B).
 Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts
 de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareilne doit pas produire
 de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si
 le brouillage est susceptible d'en compromettre lefonctionnement.
156                                                                                             Model 3 Owner's Manual
                                                               Declarations of Conformity
       Radio Frequency Information
       This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
       Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
       interference in a residential installation. This equipment generates, uses and can radiate radio frequency
       energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
       radio communications. However, there is no guarantee that interference will not occur in a particular
       installation. If this equipment does cause harmful interference to radio or television reception, which can be
       determined by turning the equipment off and on, try to correct the interference by one or more of the
       following measures:
       •   Reorient or relocate the receiving antenna.
       •   Increase the separation between the equipment and receiver.
       •   Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
       •   Consult the dealer or an experienced radio/TV technician for help.
Consumer Information                                                                                                    157
This Key fob is used for user that don’t want to use phone nor NFC card to unlock their car.
It contains three bottoms that able to unlock the frunk, door and trunk.
Battery for the key fob is CR 2032
           Keys
    Two Types of Keys                                 5.   In the Tesla mobile app, touch PHONE
                                                           KEY then touch START to search for your
    Instead of a key fob, Model 3 supports two             Model 3.
    types of keys:
                                                           When your Model 3 is detected, the
    •    Authenticated phone - communicates                mobile app asks you to tap your key card.
         with Model 3 using Bluetooth. Supports       6.   Tap the key card against the Model 3 card
         automatic locking and unlocking as well as        reader on the door pillar or center console
         several other functions using the Tesla           (see Key Card on page 7).
         mobile app. An authenticated phone is the
         preferred key because you never need to      When Model 3 detects your key card, the
         remove it from your pocket or purse.         mobile app confirms that your phone has
    •    Key card - communicates with Model 3         been successfully authenticated. Touch DONE.
         short range radio-frequency identification   If the key card is not successfully scanned
         (RFID) signals. The key card is used to      within approximately 30 seconds, the mobile
         "authenticate" your phone to work with       app displays an error message. Touch PHONE
         Model 3. In situations where your            KEY on the app again to retry.
         authenticated phone has a dead battery,
         or is lost or stolen, use your key card to   Model 3 can store up to 19 keys (authenticated
         unlock, drive, and lock Model 3.             phones or key cards) simultaneously. To view a
                                                      list of keys that can currently access Model 3,
                                                      or to remove a phone, touch Controls > Locks
    Phone                                             (see Managing Keys on page 7).
    Using your phone is the most convenient way       Note: Authenticating your phone allows you to
    to access your Model 3. As you approach, your     use it as a key to access Model 3. To use the
    phone's Bluetooth signal is detected and          phone hands-free, access your phone's
    doors unlock when you press a door handle.        contacts, play media from it, etc., you must
    Likewise, when you exit and walk away with        also pair and connect to it using the Bluetooth
    the phone, doors automatically lock (provided     settings (see Phone on page 93).
    the Walk Away Lock feature is turned on, as
                                                      Note: Model 3 can connect to three phones
    described in Walk Away Lock on page 10).
                                                      simultaneously. Therefore, if more than one
    Before you can use a phone to access Model 3,     phone is detected and you want to use, or
    follow these steps to authenticate it:            authenticate, a different phone, move the
                                                      other connected phone(s) out of range or turn
    1.   Download the Tesla mobile app to your
                                                      off its Bluetooth setting.
         phone.
    2.   Log into the Tesla mobile app using your     Note: Unlike the mobile app, once a phone has
         Tesla Account user name and password.        been authenticated, it no longer requires an
                                                      internet connection to communicate with
         Note: You must remain logged in to your      Model 3. Authenticated phones communicate
         Tesla Account to use your phone to access    with Model 3 using Bluetooth.
         Model 3.
    3.   Ensure that your phone's Bluetooth           Note: Although Bluetooth typically
         setting is turned on.                        communicates over distances of up to
                                                      approximately 30 feet (9 meters),
         Note: Model 3 communicates with your         performance can vary based on the phone you
         phone using Bluetooth. To authenticate       are using, environmental interference, etc.
         your phone or use it as a key, the phone
         must be powered on and Bluetooth must        Note: If multiple vehicles are linked to the
         be enabled. Keep in mind that your phone     Tesla Account, you must switch the mobile
         must have enough battery power to run        app to the Model 3 that you want to access
         Bluetooth and that many phones disable       before you can use the phone as a key.
         Bluetooth when the battery is low.
    4.   Ensure that Allow Mobile Access
         (Controls > Safety & Security > Settings >
         Allow Mobile Access) is enabled.
6                                                                                   Model 3 Owner's Manual
                                                                                             Keys
      Key Card
      Tesla provides you with two Model 3 key
      cards, designed to fit in your wallet. Model 3
      reads a key card only when placed within very
      close proximity (an inch or two) to one of its
      card readers. Card readers are located on the
      driver's side door pillar and on the center
      console.
      To use a key card to unlock or lock Model 3,
      position the card as illustrated and tap it
      against the card reader located below the
      Autopilot camera on the driver's side door
      pillar. When Model 3 detects the key card, the
      exterior lights flash, the mirrors unfold or fold   Note: You must position the key card within an
      (if equipped with the premium package and           inch or two of a card reader to allow Model 3
      Fold Mirrors is on), and the doors unlock or        to read it. You may need to physically touch
      lock.                                               the center console or driver's side door pillar
      Note: You may need to physically touch the          with the key card, and you may need to hold it
      driver's side door pillar with the key card, and    against the transmitter for one or two
      you may need to hold it against the                 seconds.
      transmitter for one or two seconds.                 Note: Walk Away Lock operates only when
                                                          using an authenticated phone. When you walk
                                                          away from Model 3 carrying only your key
                                                          card, Model 3 does not automatically unlock/
                                                          lock, even if this feature is turned on (see Walk
                                                          Away Lock on page 10).
                                                              Caution: Always carry your key card with
                                                              you in your purse or wallet to use as a
                                                              backup in case your authenticated phone
                                                              has a dead battery, or is lost or stolen.
                                                          Managing Keys
                                                          To display a list of all keys that can access
                                                          Model 3, touch Controls > Locks.
                                                          When you no longer want a phone to access
                                                          Model 3 (for example, you lost it or upgraded
      Once inside, power up Model 3 by pressing the       to a new one), touch its associated trash icon
      brake pedal within two minutes of scanning          to remove it. When you remove a phone, the
      the key card (see Starting and Powering Off         Tesla mobile app displays a notification.
      on page 39). If you wait longer than two            Note: The list of keys is hidden when Model 3
      minutes, you must re-authenticate by placing        is in Valet mode.
      the key card near the card reader located
      behind the cup holders on the center console.
      When your key card is detected, your two            Mobile App
      minute authentication period restarts.              In addition to using the mobile app to
                                                          authenticate a phone as your Model 3 key, you
                                                          can use it to:
                                                          •   Lock or unlock Model 3 doors and trunks
                                                              remotely.
                                                          •   Check charging progress and receive
                                                              notifications when charging has started,
                                                              has been interrupted, is near completion,
                                                              or is complete.
Opening and Closing                                                                                           7
          Keys
    •   Heat or cool Model 3 before driving (even
        when it is parked in a garage).
    •   Locate Model 3 with directions, or monitor
        its movement across a map.
    •   Flash the exterior lights or honk the horn
        to find Model 3 when parked.
    •   Enable/disable Valet mode.
    •   Start Model 3 remotely.
    •   Receive notifications if the security alarm
        is triggered.
    •   Receive notifications when a software
        update is available or scheduled (see
        Software Updates on page 104).
    Note: To allow the mobile app to communicate
    with Model 3, the phone must be connected to
    the internet and mobile access must be
    enabled (touch Controls > Safety & Security >
    Settings > Allow Mobile Access on the
    touchscreen).
    Note: If multiple vehicles are linked to the
    Tesla Account, you must switch to the Model 3
    that you want to access in the mobile app
    before the phone can be used as a key.
    Note: To take advantage of new and improved
    features, download updated versions of the
    mobile app as they become available.
        Caution: Tesla does not support the use
        of third party applications to contact
        Model 3.
8                                                     Model 3 Owner's Manual
        Reporting Safety Defects
 Contacting Tesla
 For detailed information about your Model 3,
 go to www.tesla.com, and log on to your Tesla
 Account, or sign up to get an account.
 If you have any questions or concerns about
 your Model 3, call 1-877-79TESLA
 (1-877‑798-3752).
 Note: You can also use voice commands to
 provide feedback to Tesla. Say "Note",
 "Report", "Bug note", or "Bug report" followed
 by your brief comments. Model 3 takes a
 snapshot of its systems, including your current
 location, vehicle diagnostic data, and screen
 captures of the touchscreen. Tesla periodically
 reviews these notes and uses them to
 continue improving Model 3.
 Reporting Safety Defects - US
 If you believe that Model 3 has a defect which
 could cause a crash or could cause injury or
 death, you should immediately inform the
 National Highway Traffic Safety Administration
 (NHTSA) in addition to notifying Tesla.
 If NHTSA receives similar complaints, it may
 open an investigation. If it finds that a safety
 defect exists in a group of vehicles, it may
 order a recall and remedy campaign. However,
 NHTSA cannot become involved in individual
 problems between you, your dealer, or Tesla.
 To contact NHTSA, you may call the Vehicle
 Safety Hotline toll-free at 1-888-327-4236
 (TTY: 1-800-424-9153); go to
 www.safercar.gov; or write to: Administrator,
 National Highway Traffic Safety, 1200 New
 Jersey Avenue SE., Washington, DC 20590.
 You can also obtain other information about
 motor vehicle safety from www.safercar.gov.
 Reporting Safety Defects - Canada
 If you believe that your Model 3 has a defect
 which could cause a crash or could cause
 injury or death, you should immediately inform
 Transport Canada, in addition to notifying
 Tesla. To contact Transport Canada, call their
 toll-free number: 1-800-333-0510.
154                                                 Model 3 Owner's Manual