JESSICA MIRANDA DIONISIO
Mailing Address: #910 Opal Street. Saint Augustine Village. San Fernando Pampanga
Contact Numbers: 0966-1747-000
Email Address: smoochem_jez10@yahoo.com
Career Objective:
To enhance skills and knowledge towards professional growth
WORK EXPERIENCE:
TREASURY SUPERVISOR
Jade Gaming and Amusement Technologies Philippines Corp.
Office Center No.08R-1,Berthaphil Clark Jose Abad Santos Avenue,Clark Freeport Zone Philippines.May
2012 to Feb 2017.
JOB DESCRIPTION OF A TREASURY SUPERVISOR
Responsible and accountable for the operations of the cage activities during a shift. Follows cage policies
and procedures, ensures Cashiers follow same procedures. Interface with other departments. Handle
customers in a professional and friendly manner.
• Balance the float with the outgoing Supervisor.
• Balance the petty cash float with the outgoing Supervisor.
• Email the preliminary figures to the corresponding recipients.
• Email the preliminary cash position to the corresponding recipients.
• Assists the Teller/Cashier to count daily tip.
• Proceed to Soft Count Room to monitor the Bill Stacker Count. Inform the Superior or Slot
Tech. Supervisor if there’s any variance.
• Collects the Daily Income and Revenue share.
• Disburse the corresponding Revenue share for the day. To be distributed to the following
recipients. Casablanca, CDC and Pagcor. (All collected by Main Casa Cage)
• Email the Final Cash Position to the corresponding recipients.
• Email the scanned copy of the Bill Stacker count to the corresponding recipient.
• Sort the cash of the float and vault if time permits.
• Check/monitor the cash float of the cashier/teller.
• If there’s a need, reprint the payout receipt.
• Assist or monitor the payouts of the cashier/teller and make sure that the amounts released
are correct.
• Shortage or excess to the float of the cashier, double check and re-count teller’s cash float.
If there’s any variance, (positive or negative), call and inform the Surveillance Dept. to check
and verify the variance. After verification from Surveillance Dept. If short payment to the
player (Excess in cash float) – return the amount to the corresponding player if present. If
not, safe keep the amount for safekeeping.
• If overpayment to the player (Shortage in cash float)- after thorough inspection from the
Surveillance Dept. Teller/cashier must return the exact shortage to the float.
• Monitor the quantity of the cash (Bills or Coins) and request to the Superior for the need if
there’s any.
• Balance the Back up Funds and Vault and close the Day shift.
• Print the report (Main Bank Control Sheet) to be distributed to the following recipients.
Main Casa Cage, Finance Dept. and Pagcor.
• Ensure the cleanliness of the area for the incoming Treasury Supervisor.
SLOT HOST
Casablanca Casino
Gil Puyat Avenue Corner A. Soriano St. Clark Special Economic Zone, Pampanga.
November 2010 to May 2012
ESSENTIAL FUNCTION AND RESPONSIBILITIES
• Build relationship with players in ways that enhance customer loyalty and develop the
casino’s business.
• Provide the necessary information to slot patrons.
• Maintain cleanliness in the areas.
• Carry out pays and jackpot pay outs.
• Help resolve minor dispute with patrons. In the case of major conflicts, call the slot
manager/slot supervisor.
• Confirm daily with slot manager or supervisor who may have extra duties.
• Exchange currency as requested by patrons.
FOOD ATTENDANT
Casablanca Casino
Gil Puyat Avenue Corner A. Soriano St. Clark Special Economic Zone, Pampanga.
September 2008 – May 2010
Responsibilities
• Display knowledge of the food menu
• Preparation of food items as required
• Must listen and respond to customer complaints (acknowledge, apologize, act)
• Input all customer orders into the Maitre D POS system
• Must be courteous, pleasant, and well groomed at all times
• Use, maintain and clean concession area(s) and equipment
• Ensure that the concession area is clean and organized at all times
• Receive payment for all services provided to the customer
• Provide excellent customer service at all times
• Problem solve and make decisions quickly
• Other duties as required.
Educational Background:
Tertiary Associate in Travel Management
Holy Angel University
Sto. Rosario St. Angeles City
2003-2006
Secondary Holy Angel University
Sto. Rosario St. Angeles City
1999-2003
Training:
Traffic / Airport Office Staff
Diosdado Macapagal International Airport (DMIA)
-Trained on and used excellent customer service practices in fast paced, work environment
250 hours (on the job training)
Civil Aviation Complex
Clark Special Economic Zone
Clark Freeport Zone 2023, Philippines
June-July 2006
-The Quality Service Training January 21,22,24,2013
at Stotsenberg Hotel,Clarkfield Pampanga
-Money Conterfeit Training February 11,2014
at Oxford Hotel and Casino Clark Field Pampanga
SKILLS
-Can provide excellent customer service
-Can work under minimum supervision
-Computer Literate
Personal Information:
Age: 32 years old
Date of Birth: June 25, 1986
Place of Birth: Angeles City
Civil Status: Married
Religion: Roman Catholic
Nationality: Filipino
Height: 5’7”
Weight: 110lbs.
Character Reference:
Antonio P. Hernandez - VP/COO, Jade Gaming and Amusement Technology Corp.
0917-530-7624
Joey Barroga - Gaming Analyst, Jade Gaming and Amusement Technology Corp.
0908-893-8453
Willy Beltran - Pagcor Compliance and Monitoring Agent
0917-620-6953
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
________________________
Jessica M. Dionisio
