VAIBHAV SHARMA VARUN KAKKAR R- 21 R- 23 INFRASTRUCTURE MGT.
JOB SATISFACTION
Job satisfaction describes how content
an individual is with his or her job.
The happier the people are within their job, the more
satisfied they are said to be.
MODELS OF JOB SATISFACTION
The Facet Model Maslows Theory Herzbergs Motivator-Hygiene Theory The Discrepancy Model
The Value Theory
The Steady-State Theory
The Facet Model
Focuses primarily on work situation factors by
breaking a job into its component elements, or job facets.
A workers overall job satisfaction is determined
by summing his or her satisfaction with each facet of the job.
Maslows Theory
Maslows theory maintains that a person does not
feel a higher need until the needs of the current level have been satisfied.
We all have a hierarchy of needs that ranges from
"lower" to "higher." As lower needs are fulfilled there is a tendency for other, higher needs to emerge.
Maslows Hierarchy of Needs
Self-Actualization
Esteem
Belonging
Safety
Physiological
Herzbergs Motivator-Hygiene Theory
This theory states that satisfaction and
dissatisfaction are driven by different factors motivation and hygiene factors, respectively.
Motivator needs are associated with the actual
work itself and how challenging it is.
Hygiene needs are associated with the physical
and psychological context in which the work is performed.
The Discrepancy Model
To determine how satisfied they are with their
jobs, workers compare their job to some ideal job.
It is also known as Equity Theory; proposed by
Adam (1963).
Can be used in combination with the Facet Model.
The Value Theory
Job Satisfaction occurs when the outcome or
reward the employee receives matches with his desired expectation.
It was proposed by Locke (1984).
The Steady-State Theory
Each worker has a typical or characteristic level of
job satisfaction, called the steady state or equilibrium level.
Different situational factors may move a worker
temporarily from this steady state, but the worker will eventually return to his or her equilibrium level.
COGNITIVE DISSONANCE
Cognitive dissonance is an uncomfortable feeling
caused by holding two contradictory ideas simultaneously.
The theory of cognitive dissonance proposes that
people have a motivational drive to reduce dissonance by changing their attitudes, beliefs, and behaviors, or by justifying or rationalizing their attitudes, beliefs, and behaviors.
WAYS TO ELIMINATE DISSONANCE
Reduce the importance of the dissonant beliefs. Add more consonant beliefs that outweigh the
dissonant beliefs.
Change the dissonant beliefs so that they are no
longer inconsistent.
THANKS