Business Communication
By-Shweta Nagar, Tapasya Saxena, Neha Chauhan,
Ritu Sharma, Mohammed Shadab, Vishank Mittal
Group 8
Communication Networks
A communication network refers to the method that employees
pass on information to other employees in an organization.
Channels of communication (networks by which information
flows) are either formal networks or informal networks.
Formal networks follow the authority chain and are limited to
task-related communications.
The informal network (grapevine) is free to move in any
direction, skip authority levels, and is as likely to satisfy group
members' social needs as it is to facilitate task accomplishments.
Types Of Communication Networks
Communication
Networks
Intranet Internet Extranet
Intranet
An intranet is a private network that is contained within an
enterprise.
It may consist of many interlinked local area networks and also
use leased lines in the wide area network.
Typically, an intranet includes connections through one or more
gateway computers to the outside Internet.
An intranet is a private network based on TCP/IP protocols,
belonging to an organization, usually a corporation, accessible
only by the organization's members, employees, or others with
authorization.
Intranet In Business
Improve internal Communication with employee directories,
company news and organization charts.
Provides personalized information and content to users based on
role
Provides easy access to important information including policies,
benefits and company updates.
Centralize and organize company data into a single database.
Internet
The internet is a globally connected network system that uses
TCP/IP to transmit data via various types of media. The internet is
a network of global exchanges – including private, public,
business, academic and government networks – connected by
guided, wireless and fiber-optic technologies.
The terms Internet and World Wide Web are often used
interchangeably, but they are not exactly the same thing; the
internet refers to the global communication system, including
hardware and infrastructure, while the web is one of the services
communicated over the internet.
Internet In business
High speed revolution, ability to publish and adding medias
added new element to online advertising.
Mobile internet access added another element and business
benefits allowed users to access from mobile devices.
Globalizing Physical products and the supply chain.
Internet provides ability to access and market large
audiences.
Benefits of social media for businesses are extensive.
E-Mail
Electronic mail (email or e-mail) is a method of exchanging
messages ("mail") between people using electronic devices.
Invented by Ray Tomlinson, email first entered limited use in the
1960s and by the mid-1970s had taken the form now recognized
as email.
Some early email systems required the author and the recipient to
both be online at the same time, in common with instant
messaging.
Neither the users nor their computers are required to be online
simultaneously; they need to connect only briefly, typically to
a mail server or a webmail interface, for as long as it takes to send
or receive messages.
E-mail In Business
Sending e-mails costs the same regardless the distance and the
number of people you send it to.
An E-mail should reach its recipient in minute, or at most within
a few hours.
Messages will be stored until the receipt is ready to ready it, and
you can easily send the same message to a large number of
people.
One can keep the record of messages and replies, including
details of when a message was received.
Short Message Service
Short Message Service (SMS) is a text messaging service
component of most telephone, World Wide Web, and mobile
telephony systems.
It uses standardized communication protocols to enable fixed
line/landline or mobile phone devices to exchange short text
messages.
An SMS message is stored temporarily in the SMS center if the
recipient mobile phone is unavailable.
It is possible on most mobile handset to specify an expiry period
after which the SMS message will be deleted from the SMS
center. Once deleted, the SMS message will no longer be
available for dispatch to the recipient mobile phone.
Role of SMS In Business
SMS is a universal Communication tool and can be delivered
to any mobile phone.
SMS communications can be sent to rural areas with poor
internet connection.
SMS offer reliable and targeted communication.
SMS is short, concise and clear communications with
consumer and collegues.
Teleconferencing
Teleconferencing means meeting through a telecommunications
medium.
It is a generic term for linking people between two or more
locations by electronics.
The new systems have varying degrees of interactivity - the
capability to talk back to the user.
They are enabling and satellites, computers, teletext, view data,
cassettes, cable, and videodiscs all fit the same emerging pattern.
They provide ways for individuals to step out of the mass
audiences and take an active role in the process by which
information is transmitted.
Teleconferencing In Business
Reduces travel
Business with multiple offices and federal governmental agencies
with state office can hold discussion. Share critical information
through teleconferencing.
Saves time.
Teleconferencing systems and toll-free, dial-in access facilities
make it possible for companies to schedule short-notice or ad-
hoc employee teleconferencing meetings and discussions.
Video Conferencing
Videoconferencing (or video conference) means to conduct
a conference between two or more participants at different sites
by using computer networks to transmit audio and video data.
For example, a point-to-point (two-person) video
conferencing system works much like a video telephone.
Each participant has a video camera, microphone, and speakers
mounted on his or her computer.
As the two participants speak to one another, their voices are
carried over the network and delivered to the other's speakers, and
whatever images appear in front of the video camera appear in
a window on the other participant's monitor.
Multipoint videoconferencing allows three or more participants to
sit in a virtual conference room and communicate as if they were
sitting right next to each other.
Until the mid 90s, the hardware costs made videoconferencing
prohibitively expensive for most organizations, but that situation
is changing rapidly.
Many analysts believe that videoconferencing will be one of the
fastest-growing segments of the computer industry in the latter
half of the decade.
Videoconferencing in Business
Face-to-Face business communication. Gather employee and
you in a virtual meeting room, where you can see the other
attendees and listen to them.
Makes business communication orderly and efficient.
Allow to interact with content sharing.
Enhance relationships between Employees Scattering around the
world.
Thank You
