Name :- Poonam S Pawar
Roll No. :- 37
Class :- B.Ed 1st yr
Subject :- Commerce
College Name :- S.N.D.T
College of Education, Pune.
Guide Name :- Dr. Sarika
Bahirat Ma’am
EPC 2 :-
TEACHING-LEARNING
COMPETENCY
ASSIGNMENT 4.
Searching material
and presentation before a
group
SR. NO.
INDE TITLE SLIDE NO.
1 X Chapter 6 :-
Social responsibility of business
4
organisation
a INTRODUCTION [Social Responsibility ] 5
b Definition of Social Responsibility 5
c Responsibility towards Consumer 6
d Responsibility towards Government 7
e Business Ethic 8
f Moral and social values 9
g The code of business ethics 10,11
h MCQ 12
i Thank you 13
j Congratulations 14
k Try again 15
CHAPTER :- 6
SOCIAL RESPONSIBILITY
OF BUSINESS
ORGANISATION
INTRODUCTION
SOCIAL RESPONSIBILITY
Social responsibility of business implies the obligation of the management of a business
enterprise to protect the interest of the society. No business exists in isolation. Every organ of the
society contributes towards the success of a business and business should do something for the
society.
Definition
By Howard D. Bowen
“Social responsibility is to pursue those policies to make those decisions, or to follow those lines
of action which are desirable in terms of the objectives and values of our society.’’
Responsibilities towards Consumers:-
The consumer is the king of the market but in reality experience is different. Business
cannot work without consumer. The survival and growth of business depends on
consumer satisfaction.
This is possible by following positive attitude towards customers and fulfilling
following social responsibilities towards them :-
1] Good Quality Products
2] Fair Price
3] Customer’s Safety
4] Honest Advertising
5] After Sales Service
Responsibilities Towards Government :-
The government regulates and controls the business with the
objectives of systematic economic development of the country
and safeguarding the interest of the common man. Government
provides incentives and subsidies to business.
Following are the responsibilities of organization towards
government :-
1] Timely payments of taxes
2] Observing rules and regulations
3] Earning foreign exchanges
4] Economic developments
5] No favours
BUSINESS ETHICS
The word ‘Ethics’ is derived from the Greek word ‘Ethos’ which means
character. Ethics means the set of rules and principles that the organization
should follow while the business ethics refers to a code of conduct that
businesses are expected to follow while doing a business.
Ethics deals with concepts such as rights and wrong, good and bad, fair
and unfair, just and unjust, legal and illegal, proper and improper in respect
to human actions.
DEFINITION
BY ANDREW CRANE :-
“Business ethics is the study of business activity and decisions where
issues of right and wrong are addressed.”
MORAL AND SOCIAL VALUES
Our values are important because they help us to grow and develop. The
decisions we make are reflection of our values and beliefs and they are always
directed towards a specific purpose. social values form an important part of the
culture of the society. They provide general guidelines for social conduct.
There should be ethics behind all business activities. The rules are created
by the society regarding what type of activities business should do and what it
should not do. They are knows as business ethics. Honesty, transparency,
fairness, integrity, etc. create goodwill. It gives economical gain in the long run.
THE CODE OF BUSINESS
ETHICS
Do’s :-
1] Pay taxes and other charges regularly.
2] Pay fair wages, allowances and other monetary incentives to workers.
3] Ensure safety and security of product.
4] Supply quality goods as per expectations of consumers at reasonable prices.
5] Give due respect and honour basic rights of consumers.
6] Use a part of profit for the society.
Don’ts :-
1] Do not destroy healthy competition.
2] Do not cheat or exploit customers.
3] Do not create monopoly.
4] Do not resort to hoardings or black marketing.
5] Do not create secret or unreasonable profit
Avoid :-
1] Unfair competition.
2] Concentration of economic power.
3] Agreement with fellow businessmen for controlling production,
distribution, pricing etc.
Accept :-
1] Principle of "service first and profit next".
2] Truth in business that "customer is the king".
3] Make your business just, fair, human, efficient and dynamic.
MCQ
1] Business is a ..................... Activity
a) Socio-economic b) Service
c) Charitable
2] Making timely payment of proper taxes is the responsibility of organization
towards..................
a) Shareholders b) Customers
c) Government
3] The term 'Ethics' is derived from the ............. word 'Ethos' which means
character.
a) Latin b) French
c) Greek
3] Business ethics refers to the ..................... system of principles.
a) Economic b) Social
c) Moral
4] Business organization should protect health and provide safety measures
to ........... .
a) Employees b) owners c)
