collection-executive-jobs-in-navi-mumbai, Navi Mumbai

173 Collection Executive Jobs in Navi Mumbai

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posted 2 months ago

Collections Executive

Wehire Talent Solutions
experience1 to 5 Yrs
Salary2.0 - 4.5 LPA
location
Navi Mumbai, Thane+1

Thane, Mumbai City

skills
  • convincing power
  • negotiation skills
  • effective communication skills
  • organization skills
Job Description
Location -Thane*C1B -*First party collections for a renowned bank in USA. *Salary range* :no collections exp - 22k to 35kWith collections exp - upto 38k*Rotational week offs* (twice in a week)*Transport provided* for drop only and centralised pick up.*Perks* - unlimited incentives Training incentives upto to 10k. *SSC/HSC with atleast 6 months of international BPO experience are eligible*.Rounds of interviews - Hr round - Telephonic Ops round- Virtual on Microsoft teams.For more details contact Maitri- 9372883788
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posted 2 months ago

Medical Billing Executive

Vibrantzz Management Services Hiring For International bpo
experience1 to 6 Yrs
Salary2.0 - 5 LPA
location
Thane, Mumbai City
skills
  • communication skills
  • voice process
  • non voice process
  • customer care
  • medical billing
  • customer support
  • voice
  • customer service
  • inbound process
  • customer service executive
Job Description
Hiring for Medical Billing Executive Location: Malad, Mumbai Shift: US Night Shift Salary: 27,000 42,000 per month  About the Role: We are hiring experienced professionals for our Medical Billing Process (US Night Shift). The ideal candidate will have strong communication skills and proven experience in medical billing or related healthcare processes.  Key Responsibilities: Manage and process medical billing transactions accurately and efficiently. Communicate with clients, patients, and insurance companies to resolve billing issues. Review and verify accuracy of billing data and revise errors. Maintain patient confidentiality and adhere to HIPAA regulations. Follow up on unpaid claims and ensure timely collection of payments.  Requirements: Minimum 1 year of experience in medical billing or healthcare BPO process (mandatory). Excellent verbal and written communication skills. Minimum qualification: HSC / Graduate. Strong attention to detail and ability to multitask. Willingness to work in a US night shift.  Benefits: Competitive salary package. Opportunity to work with a reputed medical process team. Growth and learning opportunities in the healthcare domain.  Interested candidates can Call - 9137234426 / WhatsApp - 7045288819  or send a mail to vibrantzz.hussain@gmail.com  Regards, HR. Hussain  Vibrantzz Management Services,
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posted 1 month ago

Collection Executive

TALENTCO HR SERVICES LLP
TALENTCO HR SERVICES LLP
experience1 to 3 Yrs
Salary< 50,000 - 2.5 LPA
location
Navi Mumbai, Mumbai City
skills
  • collections process
  • collection
  • field collections
  • cash collection
  • debt management
  • debt collection
  • recovery
  • collections
  • agent
  • executive
  • payment
Job Description
Job Title: Collection Executive Location: Mulund Industry: Banking / NBFC / MSME Loans / Financial Services Job Description: Manage debt collection activities including cash and payment recovery. Conduct field collections to ensure timely recovery of outstanding amounts. Resolve customer queries related to billing and payments. Maintain accurate records of transactions and communications. Ensure compliance with company policies and procedures for debt management. Desired Candidate Profile: 1-3 years of experience in collections or a similar role. Strong knowledge of debt collection processes, laws, and regulations. Ability to work independently with minimal supervision while maintaining productivity.
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posted 3 weeks ago

Telecalling Executive

HARJAI COMPUTERS PRIVATE LIMITED
HARJAI COMPUTERS PRIVATE LIMITED
experience1 to 6 Yrs
Salary< 50,000 - 3.0 LPA
location
Mumbai City
skills
  • calling
  • collections
  • insurance
  • sales
Job Description
Dear All  Please note the JD for Tele calling activity.  Detail Specification  Primary Activity : Renewal Collection Calling , Relationship Management with Customers Schedule: Monday to Saturday Target: Contacts 60 customers per day Required Language : English and Hindi Preferred Background: Insurance Sales/Collections /Loan Recovery/Servicing  Job Summary  We want Smart, Hardworking, and Self-Motivated Renewal Collection and Customer relationship specialist for a high-impact. The core focus is on daily, high-volume outbound calling to secure outstanding renewal payments and handling customer queries for end to end resolutions with AFLI. The ideal candidate must be a fluent in English/Hindi, preferably Female with a background in sales or collections, who is willing to take full ownership and accountability for achieving the assigned collection targets.  Key Responsibilities & Accountability  Collection Ownership: Take complete personal ownership of the assigned portfolio of policies, driving the collection process to ensure renewal targets are met within designated timelines. High-Volume Collection: Consistently execute a minimum of 60 outbound connected collection calls per day (Monday to Saturday), focusing exclusively on overdue customer renewal payments. Negotiation & Resolution: Use strong negotiation skills to discuss payment status, overcome customer objections, and successfully secure firm payment promises or create viable repayment arrangements. Escalation & Reporting: Proactively identify high-risk accounts or persistent payment issues and take the initiative to escalate them efficiently to management, while providing accurate daily reports on collection progress against the target. Empathy & Professionalism: Handle sensitive financial conversations with empathy, assertiveness, and strict professionalism, protecting the company's reputation while driving results.  Required Skills & Attributes Mandatory superior proficiency (speaking and comprehension) in languages mentioned aboveOwnership & Drive: A strong sense of personal accountability and the drive to meet and exceed monthly collection targets is essential.Proven Negotiation Skills: Demonstrated ability to persuade, negotiate, and resolve financial discrepancies, ideally gained from a background in insurance sales, tele-sales, or collections.Hardworking & Resilient: Possesses the work ethic and resilience required for high-volume collection calling and consistent target achievement.. Qualifications Graduates with Prior experience in a Collections  If Interested Kindly share me your updated CV on lisha.salkar@harjai.com
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posted 3 weeks ago

Calling executive

HARJAI COMPUTERS PRIVATE LIMITED
HARJAI COMPUTERS PRIVATE LIMITED
experience1 to 5 Yrs
Salary1.0 - 3.5 LPA
location
Mumbai City
skills
  • calling
  • inbound
  • sales
  • outbound
  • service
  • insurance
  • customer
  • telecalling
  • telesales
  • telecaller
  • tele
  • caller
Job Description
Dear Candidate, (Appy only Female Candidate) we are hiring for Calling executive profile for Mumbai Location  Designation:- Calling Executive Exp:- 1+ Years Location:- Lower Parel Industry:- Insurance Skills:- Tele Calling, Customer services  JD:- Primary Activity : Renewal Collection Calling , Relationship Management with Customers Schedule: Monday to Saturday Target: Contacts 60 customers per day Required Language : English and Hindi Preferred Background: Insurance Sales/Collections /Loan Recovery/Servicing
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posted 2 days ago

Team Leader - Collections (International Process)

Epicenter Technologies Private Limited
Epicenter Technologies Private Limited
experience3 to 8 Yrs
location
Mira Bhayandar, Mumbai City
skills
  • tl
  • collections
  • team lead
  • us collections
  • team leader collections
  • team leader
  • tl collections
  • collections team leader
Job Description
Roles & responsibilities: Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions Strong orientation towards Customer Experience Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Engage in effective Career Development activities like effective career coaching and counselling Desired skills & experience: Minimum 1 year of experience in Leadership, preferably in US Debt Collections Strong MIS skills - Proficient in MS Word, Excel, Access, Strong analytical bend of mind with good logical reasoning Strong interpersonal skills at both verbal and written Strong concepts of leadership competencies, displays ownership, accountability and pro activeness Good communication and writing skills preferred Minimum Flexibility working in rotational US Shifts
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posted 1 week ago

Finance Executive

JONES RECRUITZO PRIVATE LIMITED
experience5 to 10 Yrs
location
Mumbai City
skills
  • purchase
  • tally
  • sales
  • gst
  • tds
  • bank transactions
  • foreign remittances brs
  • cheque disbursements
  • bank
  • journal entry
Job Description
Job Description:  * Proficiency in entries in tally - bank, sales, purchase and journal entries. * Handling of cheque disbursements, bank transactions, foreign remittances and BRS* Perform bank and ledger reconciliation periodically.* Responsible for TDS payments, return filings and TDS certificates.* Responsible for GST payments and return filings.* 8+ Years in relevant fields. Roles and Responsibilities:A. Accounts Payable* Review and verify invoices and check requests. Set invoices up for payment.* Track expenses against budget and prepare variance analysis* Prepare and process electronic transfers and perform check runs* Post transactions to journals, ledgers, and other records* Perform accounts reconciliation for all contractors, vendors, etc* Prepare analysis of accounts and monitor to ensure payments are up to date* Research and resolve invoice discrepancies and issues* Ensure timely payments to MSME vendors, prepare MSME returns* Filing and documentationB. Accounts Receivable* Generate and send out invoices. Follow up on, collect and allocate payments* Carry out billing, collection, and reporting activities according to specific deadlines* Perform accounts reconciliations* Monitor customer account details for non-payments, delayed payments, and other irregularities* Research and resolve payment discrepancies* Generate age analysis and review AR aging to ensure compliance* Maintain accounts receivable customer files and records* Follow established procedures for processing receipts, cash, etc* Process credit card payments. Prepare bank deposits* Investigate and resolve customer queries* Process adjustmentsC. Bank* Preparing domestic and foreign remittance request letters* Coordinating with bank* Daily posting of bank receipts and payments transactions in the system* Update bank reconciliationD. Audit* Assist in finalization of accounts with auditors* Resolving queries with the auditorsE. Tax* Monthly TDS/TCS/PT workings, timely TDS /TCS/PT payments and monthly/quarterly filing TDS/TCS/PT returns* Prepare monthly/quarterly GST working with reconciliation of GST credit with GSTR 2A and timely filing of GST returns GSTR 1, GSTR 3B, etc.F. MIS* Assist in Monthly books closure provision, prepaid, depreciation, etc.* Monthly MIS reports
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posted 2 months ago

QA(Collections International BPO)

Epicenter Technologies Private Limited
Epicenter Technologies Private Limited
experience2 to 6 Yrs
location
Mumbai City
skills
  • collections
  • third party collections
  • call monitoring
Job Description
Quality Analyst (QA Collections)  To manage transaction quality profile for an international 3rd party collections process To conduct audits as per defined guideline and sampling for transaction monitoring To ensure 100% closure of feedbacks To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls To drive process improvement initiatives To drive calibration sessions with internal or external customers To conduct training for group of agents, when needed To conduct quality induction for new hire batch Leading client calls, meetings, and calibrations with internal and external stakeholders  Work from office Location - Bhayander US rotational shifts
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posted 2 weeks ago

Senior Customer Support Executive

Wehire Talent Solutions
experience1 to 5 Yrs
Salary2.0 - 4.5 LPA
location
Navi Mumbai, Thane+1

Thane, Mumbai City

skills
  • effective communication skills
  • negotiation skills
  • convincing power
  • organization skills
Job Description
Location -Thane*C1B -*First party collections for a renowned bank in USA. *Salary range* :no collections exp - 22k to 35kWith collections exp - upto 38k*Rotational week offs* (twice in a week)*Transport provided* for drop only and centralised pick up.*Perks* - unlimited incentives Training incentives upto to 10k. *SSC/HSC with atleast 6 months of international BPO experience are eligible*.Rounds of interviews - Hr round - Telephonic Ops round- Virtual on Microsoft teams.For more details contact Maitri- 9372883788
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posted 3 days ago

Area Sales Executive

Jobs Territory
experience4 to 6 Yrs
location
Bangalore, Hyderabad+2

Hyderabad, Mumbai City, Delhi

skills
  • sales
  • marketing
  • b2b sales
  • area sales
  • business development
Job Description
Hi   Hope you are doing well !   Please find the details below:   Job Description Area Sales Executive   (HoReCa Sales) Company: Goeld Frozen Foods   Location: Delhi / Mumbai / Bangalore / Hyderabad   Experience: 4 6 years   About Goeld Frozen Foods   Goeld Frozen Foods is a fast-growing, 100% vegetarian frozen food brand, known for its innovation, premium quality, and authentic taste. With a strong footprint across retail, modern trade, and HoReCa (Hotels, Restaurants & Catering) channels, we are redefining the frozen food industry with a commitment to quality and customer satisfaction. To further strengthen our HoReCa business, we are seeking dynamic, target-driven, and passionate Area Sales Executives in Delhi, Mumbai, Bangalore, and Hyderabad, who have hands-on experience in the frozen food industry and HoReCa sales.   Role Overview :   The Area Sales Executive HoReCa Sales will be responsible for driving sales and expanding the companys presence in the HoReCa segment. The role demands a self motivated sales professional with a strong existing network in the HoReCa channel and a proven track record in achieving business growth targets. Key Responsibilities  Identify and develop new business opportunities in the HoReCa segment (Hotels, Restaurants, Caterers, QSRs, and Institutional Clients).  Build and maintain strong relationships with chefs, purchase managers, and decision makers.  Execute product demos, tastings, and presentations to promote product acceptance.  Collaborate with distributors, channel partners, and internal teams to ensure smooth order execution.  Plan and implement sales strategies to achieve monthly and annual sales targets.  Track competitor activities, pricing, and market trends to provide strategic inputs.  Ensure effective territory coverage, secondary sales, and collection management.  Maintain accurate data on sales performance, customer accounts, and market developments. Conduct periodic sales reviews and reporting to the Area or Regional Sales Manager. Eligibility  Graduate / Postgraduate in Business, Marketing, or related field.  46 years of experience in HoReCa sales within the frozen food industry (mandatory).  Strong network in the HoReCa market within the assigned region (Delhi / Mumbai / Bangalore / Hyderabad).  Proven track record of meeting or exceeding sales targets.  Excellent communication, negotiation, and relationship-building skills.  Self-motivated, proactive, and able to work independently.  Willingness to travel extensively within the assigned territory. What We Offer  Opportunity to work with one of Indias fastest-growing frozen food brands.  Exposure to a large network of premium HoReCa clients.  Supportive, growth-oriented, and performance-driven culture.     If you are interested please mail your resume to ankitarecruiter1103@gmail.com    regards Ankita
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posted 7 days ago
experience2 to 7 Yrs
Salary2.5 - 5 LPA
location
Jaipur, Mumbai City+1

Mumbai City, Ahmedabad

skills
  • medical equipment
  • surgical
  • capital equipment
  • medical devices
  • surgical equipment
Job Description
Job Title: Territory Sales Officer / Senior Sales Executive Industry: Medical Devices & Equipment Working Days & Timings: 6 Days a Week (Alternate Saturdays Off) | 10:00 AM 6:45 PMSalary Range : 40K to 45K + TA+ DA Job Description : We are seeking a dynamic and goal-oriented Territory Sales Officer / Senior Sales Executive to drive sales and revenue growth for our Medical Devices and Equipment Division across key metro cities in Gujarat. Key Responsibilities: Sales & Revenue Generation Promote and sell a range of medical device products to hospitals, clinics, diagnostic centers, and healthcare professionals. Achieve and exceed monthly, quarterly, and annual sales targets. Identify new business opportunities and convert them into long-term partnerships. Customer Relationship Management Build and nurture strong relationships with doctors, surgeons, KOLs, and purchase departments. Provide effective post-sales support and manage customer concerns promptly and professionally. Territory Management Plan and execute coverage for assigned territories efficiently. Conduct regular visits to existing and potential customers. Maintain accurate customer databases and sales activity reports. Product Knowledge & Promotion Demonstrate comprehensive product knowledge, including features, benefits, and clinical applications. Conduct product demos, workshops, and training sessions for healthcare professionals. Analyze competitor products, pricing, and market trends. Sales Administration & Reporting Prepare and submit daily, weekly, and monthly sales reports. Manage sales pipeline and forecasting using CRM tools. Ensure timely order processing, delivery, and payment collection. Qualifications & Skills Bachelors degree in Life Sciences, Biomedical Engineering, Pharmacy, or a related field (MBA in Marketing preferred). 23 years of relevant sales experience in the medical device or healthcare industry. Strong communication, negotiation, and presentation skills. Excellent analytical and problem-solving abilities. Proficient in MS Office and CRM software. Willingness to travel extensively within the assigned territory.
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posted 2 months ago
experience1 to 6 Yrs
Salary3.5 - 5 LPA
location
Mumbai City
skills
  • diagnostics
  • hospital sales
  • surgical device sales
  • sales
  • representative
  • diagnostic
  • pharmaceutical
  • medical
  • mr
Job Description
Job description: Position-Territory Sales Executive /Manager  Location : Sion and Chembur (Mumbai)  Role & responsibilities:   Meeting with Doctors and generating prescriptions within the specified territory. Achieving monthly sales targets, Monitoring Sales correction form, responsible for collection & outstanding payments. BTL / Doctors Camp Activities. Revenue Generation & Sales Targets. Having market awareness, provide support to the existing branches like marketing support and brand building activities etc. Preferred candidate profile:   Qualification : Any Graduate. Experience : 1-6 Years Two-Wheeler is Mandatory  Note : Interested Candidate share me your resume on mail: Ramzaan@lalpathlabs.com and whatsapp your resume on 9958938347.
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posted 3 weeks ago
experience1 to 5 Yrs
Salary2.5 - 5 LPA
location
Mumbai City
skills
  • international bpo
  • collections
  • customer service
  • telecalling
  • retention
  • upselling
  • cross selling
Job Description
Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com  
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posted 2 weeks ago
experience1 to 6 Yrs
location
Mumbai City
skills
  • diagnostics
  • hospital sales
  • b2b
  • care
  • btl
  • camps
  • marketing
  • healthcare
  • health
  • sales
  • pharmaceutical sales
  • call
  • doctor
Job Description
Position -Territory Sales Executive /Manager Location - Mumbai     Role & responsibilities : Meeting with Doctors and generating prescriptions within the specified territory. Achieving monthly sales targets, Monitoring Sales correction form, responsible for collection & outstanding payments. BTL / Doctors Camp Activities. Revenue Generation & Sales Targets. Having market awareness, provide support to the existing branches like marketing support and brand building activities etc.   Preferred candidate profile : Qualification : Any Graduate Experience : 1-6 Years Two-Wheeler is Mandatory     Note : Interested Candidate share their resume on mail: : Jyoti1.lpl@lalpathlabs.com.  
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posted 1 week ago

Phlebotomist

Dr Lal Pathlabs Ltd.
experience1 to 6 Yrs
Salary1.0 - 3.5 LPA
location
Mumbai City
skills
  • histopathology
  • sample management
  • pathology
  • blood collection
  • phlebotomy
Job Description
Job Description Collect blood samples using venipuncture, capillary, or other approved collection methods. Verify patient identity and ensure proper labeling of all specimens. Prepare and maintain collection equipment and work area in a clean and safe condition. Follow infection control and safety procedures during specimen collection and handling. Record and document patient information accurately in the laboratory system. Provide assistance and reassurance to patients during collection, especially those anxious or uncomfortable with the procedure. Maintain inventory of phlebotomy supplies and notify the supervisor of shortages.  Qualification BMLT / DMLT Location   Mumbai ( Shop No. 3, B-Wing, Pushpanjali CHS, Waman Apartments, Ghatla Road, Opp Maitri Park, Chembur East, Mumbai, Maharashtra - 400071 )
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posted 3 weeks ago
experience0 to 2 Yrs
Salary< 50,000 - 2.0 LPA
location
Navi Mumbai, Mumbai City
skills
  • communication
  • clarity
  • coordination
  • relationship building
  • business-to-business
  • payment collection
  • sales
  • in
  • confidence
Job Description
  Handle corporate and B2B sales for electrical products such as lights, cables, and conduit accessories. Increasing and acquiring more business/ wallet share from existing clients.  Approach existing & identify few potential clients, networking, and market research. Meet purchase managers and other decision-makers to understand their product requirements. Prepare and share quotations, negotiate terms, and follow up till the finalization of sales orders. Coordinate order processing, delivery schedules, and after-sales support with internal teams. Manage the payment cycle, ensuring timely collection and maintaining good client relationships. Maintain client relationships and update sales reports, client databases, and lead pipelines regularly.  
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posted 1 week ago

Executive Manager

SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
SKILLLABS RESOURCE SERVICES PRIVATE LIMITED
experience3 to 4 Yrs
Salary3.0 - 4.0 LPA
location
Mumbai City
skills
  • collections
  • commercial vehicle
  • auto loans
  • field work
  • 2wheeler
Job Description
 Job Title: Executive Manager Collections (L4 Grade)  Company: BACL Experience: 34 Years (Auto Loans Collections + Team Handling) Requirement: Minimum CIBIL Score 650 Job Summary: BACL is hiring an experienced **Executive Manager Collections (L4 Grade)** to lead and manage the auto loans collections portfolio. The ideal candidate must have strong team-handling exposure, field collections experience, and the ability to drive performance and recovery targets. Roles & Responsibilities: * Manage **auto loan collections portfolio** and ensure timely recovery.* Lead, guide, and motivate a **team of collection officers** to achieve monthly targets.* Conduct regular field visits for delinquent cases and high-bucket accounts.* Monitor team performance, provide training, and improve productivity.* Maintain coordination with legal, risk, and branch teams for high-risk cases.* Ensure compliance with company policies and RBI collection guidelines.* Analyze collection MIS/Reports and implement corrective action plans.* Maintain customer relationships while handling disputes or escalations professionally. --- ###  Candidate Requirements: * **34 years experience** in auto loans collections (mandatory).* Proven **team handling** experience.* Strong negotiation, recovery, and field collection skills.* Good communication and people-management abilities.* Must have **CIBIL score of 650+**.* Ability to work under pressure and achieve recovery targets.  
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posted 1 week ago

calling executive

HARJAI COMPUTERS PRIVATE LIMITED
HARJAI COMPUTERS PRIVATE LIMITED
experience1 to 3 Yrs
Salary2.0 - 2.5 LPA
location
Mumbai City
skills
  • calling
  • insurance
  • collections
  • renewals
Job Description
Hiring Now Calling Executive (Renewal Collection)Payroll: Harjai TechnologiesClient: Ageas Federal Life Insurance Company Link: http://www.ageasfederal.com/ Location: Mumbai Experience: 1+ Years Role: Calling Executive (Renewal Collection & Customer Relationship) Key Responsibilities* Outbound calling for renewal premium collections* Daily target: 60 connected calls* Handle customer queries & provide end-to-end resolutions* Build strong customer relationships* Negotiate & secure payment commitments* Escalate high-risk cases & share daily reports Requirements* Languages: English + Hindi (Mandatory)* Preferred: Insurance Sales / Collections / Loan Recovery / Customer Servicing* Smart, hardworking & self-motivated* Strong negotiation and relationship-building skills* Female candidates preferred
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posted 3 weeks ago

Telesales/Telemarketing Executive

O3Hire Hiring For o3hire
experience1 to 6 Yrs
Salary3.0 - 4.5 LPA
location
Mumbai City
skills
  • telesales
  • telecalling
  • lead generation
Job Description
Lead Generation: 1. You'll identify fresh sales opportunities through inbound calls, outbound cold calls, or email. 2. This involves proactively reaching out to potential clients and businesses to explore their needs. Customer Queries: 1. You'll be the first point of contact for customer inquiries. 2. By understanding their requirements, you'll provide accurate and helpful information. Routing Leads: 1. When a lead shows interest, you'll route them to the relevant department for further development and deal closure. Promoting Products/Services: 1. Your role includes connecting with potential customers and promoting your company's products or services. 2. You'll explain the benefits and value proposition to potential clients. Data Collection: 1. Gathering customer details (names, addresses, phone numbers) is crucial for follow-up and maintaining relationships. Team Collaboration: 1. If necessary, you'll direct leads to the field sales team for face-to-face interactions. Service Quality: 1. Adhering to company norms ensures consistent service quality. 2. Satisfied customers are more likely to become repeat clients. Database Maintenance: 1. Keeping an organized database of calls and interactions helps track progress and follow-ups.
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posted 1 week ago
experience3 to 8 Yrs
location
Mumbai City
skills
  • flooring
  • presentation skills
  • visit
  • negotiation skills
  • b2b sales
  • project sales
  • b2b
  • waterproofing
  • field
  • business
  • communication
  • data collection
Job Description
Job Description: Institutional Manager Position Overview We are seeking a dynamic Institutional Manager / Sales Executive with strong experience in waterproofing products, flooring solutions, and B2B project sales. The ideal candidate should excel in client communication, field visits, negotiations, and managing relationships across private and government project stakeholders. Key Responsibilities Business Development & Sales Identify and pursue new business opportunities for waterproofing and flooring products in the B2B segment. Drive project sales by engaging with contractors, builders, architects, consultants, and government departments. Promote product portfolios through effective presentations, demos, and technical discussions. Manage complete sales cycles including lead generation, follow-up, proposal submission, negotiation, and closure. Client & Stakeholder Management Conduct regular field visits to build strong relationships with influencers and decision-makers. Leverage networking skills to expand customer reach in both private and government projects. Provide product recommendations and ensure customer satisfaction through effective communication and follow-ups. Market Intelligence & Data Collection Gather market insights related to competitors, upcoming projects, and pricing trends. Prepare accurate sales reports, customer data, and pipeline updates for internal review. Collaborate with internal teams including technical support, operations, and marketing. Negotiation & Presentation Deliver engaging presentations to stakeholders showcasing product benefits and technical features. Lead negotiations to secure profitable deals while aligning with organizational objectives. Required Skills & Qualifications Experience in waterproofing sales, flooring product sales, or construction chemicals is mandatory. Strong exposure to B2B and project-based selling, including government project experience. Excellent communication, presentation, and negotiation skills. Ability to conduct field visits, manage multiple accounts, and drive results independently. Strong data collection, reporting, and CRM management capabilities. Preferred Qualifications Bachelors degree in Civil Engineering, Business Administration, or relevant field. Familiarity with technical aspects of waterproofing, flooring systems, and construction materials. Existing network within builders, contractors, and government project stakeholders. B.A. is required.
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