23 Call Coordinator Jobs in Kochi

As an IT Service Coordinator, you will be responsible for timely coordination of IT services, including arranging service calls and managing necessary registers. You must have knowledge in MS Office and should maintain good customer and vendor relations. Additionally, you will be involved in IT tools management. Key Responsibilities: - Timely coordination of IT service calls - Arranging service calls and managing necessary registers - Maintaining customer and vendor relations - IT tools management Qualifications Required: - Diploma/Degree in a relevant field - 1 year of maximum experience Please note that this is a full-time position with benefits including Provident Fund. The work location is in person.,

Role Overview: You will be working as a Trainee Administrative Assistant / Office Assistant to assist in day-to-day administrative and office tasks. This role is suitable for fresh graduates who want to kickstart their career in administration. Your main responsibilities will include assisting in daily office operations, preparing and maintaining documents, managing filing systems, supporting data entry, handling correspondence, and providing assistance to various departments. Key Responsibilities: - Assist in daily office operations and administrative tasks. - Prepare and maintain basic documents, spreadsheets, and Word files. - Manage filing systems both in soft copy and hard copy formats. - Support in data entry and record keeping. - Handle basic correspondence through emails, phone calls, and memos. - Provide assistance to different departments as needed. - Perform other general office duties assigned by the supervisor. Qualifications Required: - Basic communication skills. - Working knowledge of MS Word, PowerPoint, and Excel. - Ability to work effectively in a team environment. - Attention to detail and organizational skills. Please note that fluency in Hindi and English is preferred for this role. The work location is in-person for this full-time position.,

As an Administrative Coordinator at our restaurant, your role involves coordinating various administrative tasks to ensure smooth restaurant operations. You will be responsible for scheduling staff shifts, managing reservations, and maintaining seating charts. Additionally, you will handle communication by answering phone calls and emails, assisting with customer inquiries and complaints, and serving as a liaison between the front-of-house and back-of-house teams. Your responsibilities will also include managing documentation and filing systems with precision and confidentiality. This includes maintaining accurate records of inventory, employee files, invoices, financial transactions, and correspondence. Key Responsibilities: - Coordinate administrative tasks such as scheduling staff shifts, managing reservations, and maintaining seating charts - Handle communication by answering phone calls and emails, assisting with customer inquiries and complaints, and acting as a liaison between teams - Manage documentation and filing systems with accuracy and confidentiality - Oversee office supplies and inventory by tracking stock levels, ordering supplies, receiving deliveries, and coordinating logistics - Support marketing and events by assisting in creating marketing materials, managing social media, and coordinating restaurant events or banquets - Coordinate maintenance and compliance tasks, including scheduling equipment repairs, ensuring office cleanliness, and maintaining adherence to health and safety regulations - Provide clerical support by performing general office duties such as sorting mail, data entry, filing, preparing documents, and note-taking Qualifications: - Strong organizational skills to efficiently handle schedules, documentation, and administrative tasks in a fast-paced environment - Effective communication skills to confidently interact with vendors, staff, and customers - Attention to detail is critical for handling financial records, invoices, supplies, and bookings accurately - Technical proficiency with Microsoft Office, accounting or POS systems, and basic restaurant software - Ability to maintain confidentiality and handle sensitive information with professionalism - Adaptability and problem-solving skills to respond quickly to unexpected situations in a dynamic setting Additional Details: (if available in the original job description) Requirements: - Minimum of two years experience in administration Job Type: - Full-time Language: - Hindi (Required) - English (Required) Work Location: - In person,

As an HR Admin Executive cum Front Office Coordinator, your role will involve handling various administrative tasks within the HR department and efficiently managing front desk duties. Key Responsibilities: - Assist in recruitment processes including job postings, scheduling interviews, and coordinating with candidates. - Maintain employee records (both soft and hard copies) and update HR databases. - Address employee queries regarding HR-related issues and policies. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls. - Ensure the reception area is tidy and well-stocked with necessary stationery and material. Qualifications Required: - Proven work experience as an HR Administrator, HR Administrative Assistant, or in a similar role. - Proficiency in HR software (HRIS) and MS Office, especially Excel. - Strong verbal and written communication skills. - Excellent organizational and multitasking abilities. - Proactive problem-solving approach with strong decision-making skills. - Bachelor's degree in Human Resources Management or relevant field preferred. In addition to the job responsibilities and qualifications, the job type for this role is full-time. Please note that the work location for this position is in person. (Note: No additional details about the company were provided in the job description.),

As an Accountant with Office Assistance, you will be responsible for handling both accounting and office support tasks. Your role will involve reconciling bank statements, preparing financial reports, and ensuring compliance with accounting standards. Additionally, you will be required to manage office tasks such as handling phone calls, maintaining files, and providing administrative support to the management and staff. - Reconcile bank statements and company accounts. - Assist in preparing financial reports, budgets, and tax documentation. - Ensure compliance with accounting standards and company policies. - Coordinate with external auditors, tax consultants, and vendors when required. - Handle phone calls, emails, and correspondence professionally. - Maintain office files, documents, and records both digitally and physically. - Manage office supplies inventory and place orders as needed. - Provide administrative support to management and staff, including scheduling meetings and preparing reports. - Assist in coordinating company events, travel arrangements, and logistics. - Support HR with basic tasks like maintaining employee records and attendance. Qualifications & Skills: - Bachelor's degree in Accounting, Finance, Business Administration, or related field. - Proven experience as an Accountant, Accounts Assistant, or Office Administrator is preferred. - Proficiency in accounting software such as Tally, QuickBooks, or similar, as well as MS Office (Word, Excel, Outlook). - Strong numerical and analytical skills. - Excellent organizational and multitasking abilities. - Good communication skills, both written and verbal. - Ability to work independently and as part of a team.,

In this role as a Front-Sales Coordinator at UGI - UNITED GROUP OF INITIATIVES, you will be responsible for coordinating sales efforts, providing exceptional customer service, communicating with clients, and supporting sales operations. Your main focus will be managing day-to-day sales activities, ensuring smooth operations, and contributing to overall sales growth and success. Key Responsibilities: - Coordinate sales efforts and support sales operations - Provide exceptional customer service to clients - Communicate effectively with clients and team members - Manage inbound and outbound calls efficiently - Engage in communication with UAE based students/parents - Utilize previous sales experience to enhance performance - Demonstrate excellent organizational and multitasking abilities - Proficient in Microsoft Office and CRM software - Collaborate with team members and work independently - Fluent in English, with knowledge of Hindi as a plus - Bachelor's degree in Business, Marketing, or related field Qualifications Required: - Proficiency in Sales Coordination and Sales Operations - Strong Customer Service and Communication skills - Previous experience in Sales role - Bachelor's degree in Business, Marketing, or related field - Ability to work independently and in a team - Experience in the relevant industry is advantageous In addition to the above, UGI is a consortium of leading companies across five nations operating in sectors such as Education, IT, Automotive, Construction, Tourism, and Luxury Brands. Headquartered in Dubai, UGI fosters business networks globally to stimulate economic integration, aiming to create mutually beneficial relationships for networked companies under the leadership of Mr. Ajith Nalinakshan Suprabha.,

Position: Survey CoordinatorLocation: Kochi, KeralaAbout the Role:We are looking for a proactive and detail-oriented Survey Coordinator to support ourSurvey Department. The ideal candidate will be responsible for managing survey planning,documentation, invoicing, and coordination with clients, internal teams, and surveyors. Thisrole requires strong organizational skills, attention to detail, and the ability to work efficientlyin a fast-paced environment.Key Responsibilities: Support day-to-day administrative tasks, including scheduling and planning ofsurveys. Manage incoming and outgoing communications, including calls and emails fromclients and internal teams. Handle the department mailbox and maintain systematic archiving of correspondence. Maintain and update databases and document exchange systems as per companyprocedures. Monitor job completion status and initiate invoicing in coordination with relevantdepartments. Collaborate with Marine Operations, Accounts, and Client-Facing Offices for smoothworkflow and information sharing. Prepare job quotations, contracts, and work orders as per prescribed formats andprocedures. Provide administrative assistance to surveyors and support contract-related matters. Ensure accurate recordkeeping and documentation of survey-related activities. Contribute to maintaining strong client relationships and continuous improvement ofservice delivery.Qualifications and Skills: Education: Diploma in Mechanical Engineering (mandatory) Experience: Freshers are welcome; prior experience in survey coordination or thethe offshore/maritime industry will be an added advantage. Location: Kochi, Kerala Skills:o Strong written and verbal communication in Englisho Proficiency in MS Office and general computer applicationso Positive attitude with a willingness to learn and growo Ability to multitask and work independently

As a Logistics Coordinator in FleetGo Logistics Pvt. Ltd., your role involves handling inbound and outbound sales calls, emails, and inquiries. You will be responsible for identifying and developing new business opportunities within the logistics and courier segment. Additionally, you will prepare and share quotations, proposals, and rate cards with clients. Your coordination with the operations and dispatch teams is crucial to ensure timely deliveries. It is important to maintain regular communication with existing clients for repeat business and customer retention. Updating and managing CRM records with accurate client and sales data is also part of your responsibilities. Supporting in achieving monthly and quarterly sales targets and assisting in resolving client queries while providing proactive post-sales support are key aspects of your role. **Key Responsibilities:** - Handle inbound and outbound sales calls, emails, and inquiries. - Identify and develop new business opportunities within the logistics and courier segment. - Prepare and share quotations, proposals, and rate cards with clients. - Coordinate with the operations and dispatch teams to ensure timely deliveries. - Maintain regular communication with existing clients for repeat business and customer retention. - Update and manage CRM records with accurate client and sales data. - Support in achieving monthly and quarterly sales targets. - Assist in resolving client queries and provide proactive post-sales support. **Qualifications Required:** - Education: Bachelor's degree in Business Administration, Logistics, or a related field. - Experience: 1-3 years of experience in inside sales, logistics coordination, or customer service (preferably in logistics, transport, or courier industry). - Excellent communication and negotiation skills. - Strong organizational and multitasking abilities. - Proficiency in MS Office and CRM tools. - Ability to work in a fast-paced environment and meet deadlines. Please note that the work location for this role is in person.,

As a Front Office Associate at our Cochin hotel, you will be the first point of contact for our guests, ensuring a seamless and professional experience. Your dedication to excellent guest service and efficient management of front office operations will be crucial for our hotel's success. **Key Responsibilities:** - Welcome and check-in guests with a warm, professional, and friendly demeanor, creating a positive first impression. - Address guest inquiries, requests, and concerns promptly and courteously. - Provide detailed information to guests about hotel services, amenities, and local attractions. - Coordinate with other hotel departments to meet guest needs in a timely manner. - Efficiently manage reservations, cancellations, and room assignments. - Answer and redirect phone calls to address guest needs promptly. - Handle C-FORM data entry accurately and ensure completion of all necessary documentation. - Assist in sorting mail and handling basic inquiries. - Maintain an organized, clean, and inviting front desk area. - Utilize hotel management software for guest check-ins and check-outs, and to update guest information. **Qualifications Required:** - Bachelor's Degree/Diploma in Hospitality, Aviation, or related field. - Minimum of 1 year of experience in front office operations and guest services. - Strong communication, customer service, and problem-solving abilities. - Ability to perform effectively under pressure, meeting targets and deadlines. - Proficiency in hotel management software and Microsoft Office. - Excellent team-building skills, high integrity, and ethical standards.,

You will be responsible for following office workflow procedures to ensure maximum efficiency. This includes maintaining files and records with effective filing systems. Additionally, you will support other teams with various administrative tasks such as redirecting calls, disseminating correspondence, and scheduling meetings. You will also greet and assist visitors when they arrive at the office. Key Responsibilities: - Monitor office expenditures and handle all office contracts (rent, service etc.) - Perform basic bookkeeping activities and update the accounting system - Deal with customer complaints or issues - Monitor office supplies inventory and place orders - Assist in vendor relationship management Qualifications Required: - Proven experience in an administrative role - Strong organizational and time management skills - Excellent communication and interpersonal abilities - Proficiency in basic bookkeeping and MS Office - Ability to handle customer complaints effectively For more details, please contact +91 9947640555. This is a full-time position located in person at the work location. The company offers health insurance as a benefit and English language proficiency is preferred.,

Role Overview: As a Marketing Coordinator, your main responsibility will be to market and sell the software products and services offered by the company. This role involves generating business leads, following up on sales opportunities, promoting the products/services, researching the market, and identifying potential target customers. Additionally, you will be required to cold call potential customers, establish customer needs, arrange meetings with clients, and plan new marketing initiatives. Key Responsibilities: - Generating business leads and following up on sales opportunities - Following up swiftly on sales enquiries - Promoting the company's software products and/or IT services - Researching the market and identifying potential target customers - Cold calling potential customers and building relationships - Establishing customer needs and selling products accordingly - Arranging meetings with clients and carrying out product demonstrations - Planning and overseeing new marketing initiatives Qualifications Required: - MBA in marketing or equivalent - Strong oral and written communication skills - IT fluency - Creative talents and enthusiasm in marketing and sales - In-depth knowledge of the industry and its current events - Excellent time management - Pleasing personality Additional Company Details: The company is looking for individuals who can fit into various categories related to marketing and sales. If you believe you have the required skills and experience, you are encouraged to send your resume, portfolio, or queries to hr@sygul.com.,

As an Office Coordinator with Tele sales experience, you will be responsible for managing day-to-day office operations, scheduling, and administrative tasks. Your role will involve handling inbound and outbound calls with professionalism and enthusiasm, generating and following up on sales leads, maintaining accurate records and CRM updates, coordinating meetings, supporting staff, and ensuring the smooth running of the office. Additionally, you will provide exceptional customer service and product information to clients. Key Responsibilities: - Manage day-to-day office operations, scheduling, and administrative tasks - Handle inbound and outbound calls with professionalism and enthusiasm - Generate and follow up on sales leads to support business growth - Maintain accurate records, reports, and CRM updates - Coordinate meetings, support staff, and ensure the office runs smoothly - Provide exceptional customer service and product information to clients Qualifications Required: - Strong organizational and multitasking skills - Excellent phone etiquette and communication abilities - Prior tele sales or telemarketing experience required - Proficiency with MS Office and CRM systems - A positive attitude, strong work ethic, and willingness to learn - Ability to thrive in a fast-paced environment The company offers a competitive salary with performance incentives, a supportive team environment, professional development opportunities, and growth potential within the company. If you are interested in this position, please send your resume and a brief cover letter to contact.speqtrum@gmail.com with the subject line: Office Coordinator Application. Please note that the work location for this role is in person at Palrivattam, Ernakulam. (Note: Cell phone reimbursement is provided as a benefit for this position.),

Role Overview: You will join Combat Fitness Cult as a Sales Admin where you will play a crucial role in supporting the sales team by managing administrative tasks, ensuring smooth sales operations, and providing exceptional customer service. Your excellent communication skills and attention to detail will be key in this role. Key Responsibilities: - Assist the sales team in managing leads, appointments, and customer inquiries to ensure a seamless experience from initial contact to membership enrollment. - Accurately input customer information into the CRM system, track sales progress, and generate sales reports as required. - Handle customer phone calls, emails, and walk-ins in a professional and friendly manner, addressing inquiries related to memberships, services, and promotions. - Manage appointments for consultations and fitness assessments for prospective members. - Collect customer feedback, address concerns, and assist in retaining members by improving the customer experience. - Prepare reports, maintain records, and perform general administrative duties to support the sales department effectively. Qualifications: - Proven experience in an administrative or sales support role, preferably within the fitness or wellness industry. - Strong communication skills, both verbal and written, to interact effectively with customers and team members. - Proficiency in Google Sheets, CRM software, and general office equipment. - Excellent organizational and time-management skills to handle multiple tasks and priorities efficiently. - Detail-oriented with a strong focus on accuracy. - Ability to work in a fast-paced environment and adapt to changing priorities. Additional Details: Combat Fitness Cult offers a Full-time job type with benefits including cell phone and internet reimbursement, paid time off, and a performance bonus compensation package. The work location is in person with a fixed shift schedule.,

Your role involves developing a deep understanding and interest in our products, counseling prospective students and their parents to choose suitable courses, and helping incoming leads choose the right product while persuading them to convert. You will use scripts to provide information about product features, price, and benefits over calls to prospective customers. Additionally, you will update the in-house team regularly to understand customer needs and maintain tracking of all successful and unsuccessful sales attempts. Qualifications required for this role include: - Bachelor's degree - Proficiency in English and Malayalam languages As part of the benefits package, you will have access to health insurance and Provident Fund. The work schedule is full-time with day and morning shifts available. Furthermore, performance bonuses and yearly bonuses are provided to recognize your contributions. Please note that the work location is in person. Your role involves developing a deep understanding and interest in our products, counseling prospective students and their parents to choose suitable courses, and helping incoming leads choose the right product while persuading them to convert. You will use scripts to provide information about product features, price, and benefits over calls to prospective customers. Additionally, you will update the in-house team regularly to understand customer needs and maintain tracking of all successful and unsuccessful sales attempts. Qualifications required for this role include: - Bachelor's degree - Proficiency in English and Malayalam languages As part of the benefits package, you will have access to health insurance and Provident Fund. The work schedule is full-time with day and morning shifts available. Furthermore, performance bonuses and yearly bonuses are provided to recognize your contributions. Please note that the work location is in person.

As a Business Development Coordinator with Hindi proficiency (female), your role involves formulating and implementing a strategic plan to drive financial growth and enhance customer satisfaction. You will be responsible for conducting market research, scheduling meetings with potential clients, promoting the company's offerings, and managing sales agreements. Your duties also include maintaining accurate documentation of sales transactions, delivering reliable feedback, and fostering lasting relationships with clients. Additionally, you will mentor and develop entry-level team members into effective sales professionals. Key Responsibilities: - Formulate and implement a strategic plan for financial growth and customer satisfaction. - Conduct market research to identify new business opportunities and understand customer needs. - Schedule and coordinate meetings with potential clients to explore partnership opportunities. - Promote company offerings by aligning them with client goals and anticipating future requirements. - Draft and manage sales agreements in compliance with legal standards and company policies. - Maintain accurate documentation of sales transactions and related records. - Deliver reliable feedback and provide ongoing support to ensure client satisfaction. - Foster lasting relationships with new and existing clients to support long-term business growth. - Mentor and develop entry-level team members into high-performing sales professionals. Qualifications Required: - Proficiency in English and Hindi - Proficiency in MS Office - Communication and negotiation skills - Ability to build rapport - Time management and planning skills - Ability to work independently and as a team player - Ability to make cold calls for appointments In addition to the responsibilities and qualifications outlined above, as a Business Development Coordinator with Hindi proficiency, you will be entitled to benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. Kindly note that this is a full-time, permanent position suitable for freshers. Please note that the work location for this role is in person.,

Job Description: You will be responsible for overseeing the smooth operation of office activities and leading the telecalling team for overseas education consulting at Sirra International Travel Private Limited. Your role will involve managing office operations, human resources functions, administrative duties, and sales leadership responsibilities, ensuring compliance with company policies and industry regulations. Key Responsibilities: - **Office Operations:** - Open and close the office daily, manage office security, and ensure a safe working environment. - Control access to the office by managing office keys and maintain an up-to-date log of key distribution. - Ensure the office environment is clean and well-maintained, coordinating with service providers for repairs and cleaning. - Oversee inventory and ordering of office supplies and manage office equipment functionality. - Greet visitors, answer calls, and provide excellent customer service. - **Human Resources:** - Assist in recruitment, onboarding, and employee orientation processes. - Maintain accurate employee records and handle benefits administration. - Organize training sessions and provide employee support as needed. - **Administrative Duties:** - Prepare and maintain various documents and organize company calendars. - Manage meetings, appointments, and travel arrangements for the team. - Assist with budget preparation and monitor office expenses. - **Compliance and Policies:** - Ensure compliance with health and safety regulations, labor laws, and company policies. - Implement and enforce office policies and procedures and prepare regular reports on office operations. - **Telecalling Team Leadership & Sales Management:** - Lead and supervise the telecalling team, ensuring targets are met and team members are productive. - Assist in lead generation, sales conversion, and developing sales strategies. - Conduct training sessions, monitor performance metrics, and communicate team progress to senior management. Qualifications: - Education: High school diploma required; associate's degree or higher in business administration, sales, or related field preferred. - Experience: Proven experience in office administration, HR management, or similar roles. Experience in telecalling or sales with leadership experience is advantageous. - Skills: Strong organizational, multitasking, communication, Microsoft Office, CRM, leadership, problem-solving, and analytical skills required. Working Conditions: - Full-time position with standard office hours and occasional overtime based on business needs. - Fast-paced, dynamic work environment requiring effective task management and problem-solving skills. Benefits: - Health insurance and Provident Fund provided. Work Location: In person.,

As a candidate for the position, your role overview will involve conducting client feedback calls in English, Malayalam, and Tamil to evaluate their experience and collect feedback for enhancing services. Additionally, you will be responsible for scheduling VFS appointments based on client needs, ensuring accurate information dissemination, responding to organic inquiries promptly and professionally, and maintaining effective communication with clients and internal teams to facilitate smooth operations. Key responsibilities for this role include: - Conducting feedback calls with clients in English, Malayalam, and Tamil - Scheduling VFS appointments as per client requirements - Responding promptly and professionally to organic inquiries - Maintaining effective communication and coordination with clients and internal teams In terms of qualifications, you should ideally possess: - Proficiency in English, Malayalam, and Tamil languages - Strong communication and interpersonal skills - Ability to handle client interactions with professionalism and efficiency Please note that this position is full-time and permanent, suitable for fresher candidates. The work location is in Kochi, Kerala, requiring reliable commuting or planning for relocation before beginning work. Additionally, the benefits include paid sick time.,

As a Placement Coordinator at our company, your role involves ensuring that all students are provided with placement trainings on a regular basis. You will be responsible for delivering high-quality technical and soft skills training to eligible candidates each month. Key Responsibilities: - Identifying companies with requirements for Cyber security resources - Coordinating interviews and mock interview calls for all eligible students - Establishing strong liaisons with Operations Heads of all Branches - Coordinating with HR of Companies to organize proper interviews - Gathering feedback from students on interview trainings and job placements - Maintaining the RedTeam Alumni network and social forums - Updating new job openings to the RedTeam Alumni - Planning placement-related events and conducting sessions from the Alumni network - Conducting surveys from the industry and students to enhance training delivery - Implementing and enhancing existing systems and processes in placement coordination - Coordinating with Branches to organize exciting Tech events Qualifications: - Bachelor's degree preferred If you are ready to take on this urgent position, we encourage you to contact us at 9778417520. The job is full-time and permanent, with benefits including cell phone and internet reimbursements, paid time off, performance bonuses, and yearly bonuses. The work schedule includes day and morning shifts. The ability to commute/relocate to Kochi, Kerala is required for this in-person role.,

Role Overview: As an Inside Sales Specialist, you will play a crucial role in converting leads into sales through effective communication and relationship-building with potential customers. Your proficiency in English and Hindi, along with your ability to work with inbound leads, will be key to your success in this dynamic role. Key Responsibilities: - Engage with potential customers via calls, emails, and messages to convert leads into sales. - Understand customer requirements and provide relevant product/service information. - Build and maintain strong relationships with clients to enhance customer retention. - Achieve and exceed sales targets through effective follow-ups and persuasion techniques. - Maintain detailed records of interactions and sales progress in CRM tools. - Coordinate with the sales and marketing teams for strategy alignment. Qualifications Required: - 1 to 4 years of experience in inside sales, telecalling, or lead conversion roles. - Fluent in English and Hindi (spoken & written). - Strong interpersonal and negotiation skills. - Ability to work independently and meet sales targets. - Proficiency in CRM software and MS Office is a plus.,

As a graduate with a minimum of two years of experience in office coordination works, you will be responsible for handling various administrative tasks to ensure the smooth functioning of the office. A Bachelor of Commerce (Bcom) qualification is preferred, along with proficiency in computer applications. Key Responsibilities: - Perform general office duties such as data entry, filing, and answering phone calls - Coordinate meetings and appointments, and manage schedules - Assist in preparing reports, presentations, and correspondence - Maintain office supplies and equipment, and ensure proper functioning - Liaise with internal teams and external partners for smooth communication and coordination Qualifications Required: - Graduate with a minimum of two years of experience in office coordination - Bachelor of Commerce (Bcom) qualification preferred - Proficiency in computer applications and office software Please note that this is a full-time job position with benefits such as health insurance. Fluency in English is required for this role, and the work location is in person.,