7 Client Support Manager Jobs nearby Vellore

Preferred: Fresher Life Science & Paramedical Graduates Location : Chennai Coimbatore Trichy Salem Vellore Bangalore Job Description: 1. Accounts for coding and abstracting of patient encounters, including diagnostic and procedural information, significant reportable elements, and complication. 2. Researches and analyzes data needs for reimbursement. 3. Analyzes medical records and identifies documentation deficiencies. 4. Serves as resource and subject matter expert to other coding staff. 5. Reviews and verifies documentation supports diagnoses, procedures and treatment results. 6. Identifies diagnostic and procedural information. 7. Audits clinical documentation and coded data to validate documentation supports services rendered for reimbursement and reporting purposes. 8. Assigns codes for reimbursements, research and compliance with regulatory requirements utilizing guidelines. 9. Follows coding conventions. Serves as coding consultant to care providers. 10. Identifies discrepancies, potential quality of care, and billing issues. 11. Researches, analyzes, recommends, and facilitates plan of action to correct discrepancies and prevent future coding errors. 12. Identifies reportable elements, complications, and other procedures. 13. Serves as resource and subject matter expert to other coding staff. 14. Assists lead or supervisor in orienting, training, and mentoring staff. 15. Provides ongoing training to staff as needed. 16. Handles special projects as requested. Skills Required Good Knowledge on Anatomy & Physiology Excellent Knowledge on ICD & CPT Good Computer Skills Above Average Communication Skills Good Reporting Skills A medical coder should, Give 100% production with 99% quality. Ensure that the coding follows the ICD -10 CM Coding rules as well as the specific guidelines given by the client-based coding guidelines. Associate the diagnosis codes to appropriate services provided and sequence the codes in such a way as to ensure proper reimbursement. Have a good knowledge of Anatomy, Physiology, Medical Terminology, ICD-10, CPT procedure and to understand the patient care charts and histories Familiar with medical coding procedures and systems. Should have experience of educating the coder in achieving the quality To Maintain Coders Quality Reports (Data in Excels). Job Types: Full-time, Permanent Contact  : HR Sherin - 9941997879 (Call & Watsapp)  

Develop a growth strategy focused both on financial gain and customer satisfaction Appointing new potential channel partner Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable sales people  Developing growth strategies and plans Managing and retaining relationships with existing clients Increasing client base Having an in-depth knowledge of business products and value proposition Writing business proposals Identifying and mapping business strengths and customer needs Researching business opportunities and viable income streams Following industry trends locally Drafting and reviewing contracts Reporting on successes and areas needing improvements

We are hiring for "Voice Process Executive" for Mnc (It service and BPO Consulting services provider) Working Location: Chennai Domain: Bpo- Inbound and Outbound calling Experience- Fresher to 3 years Working Days- For International Voice Process: 5 days with night shifts (Saturday and sunday off). For Domestic Voice Process: 6 Days with 1 Fixed Sunday off.   Key Responsibilities: Customer Servicing, Outbound or Inbound Calls Queries handling is required. Should be comfortable to handle inbound and outbound calls Coordinating with the concerned teams to maintain the timelines. Converting our existing user base into leads. Keeping a Excel track of converted leads. Providing resolutions to the customer for their issues using multiple tools. Promoting Pre-Sales or Post- sales. Collect customer's feedback & information and report to management. Determining the cause of the problem and explaining the best solution to solve the problem.  Qualification: Fresher or any exp into voice process/Client Servicing Any Graduation Good Communication Skills (English is mandatory) Good Intra- Personal and Leadership skills Self-motivated, goal oriented, desire to deliver results Ability to work well under pressure while maintaining high attention to detail. Excellent in problem solving& Decision making Flexible in working in all shifts as per business requirement Logical& analytical thinking  Company details: It is mnc company, a global provider of consulting and managed services, technology, and technicalsupport, cross channel media and Renewal management to various organizations. With offices in the Brazil, China, Indonesia, Japan, south Korea, Vietnam and India, we creates game- changing customer journeys that help brands grow, across the world and into the future.   Interested candidates kindly reach on: varsha12tiwari@gmail.com 7053013122

 Medical coding jobs ct-9500408540  If you want to advance your healthcare career and enhance your expertise in healthcare revenue cycle management, you must view your healthcare business processes through the eyes of the customer. Gain deeper insights into the healthcare industry by joining a company that appreciates your contributions and supports your development, allowing you to establish a genuine partnership with your clients.  

In this role at DBS Consumer Banking Group, you will be responsible for providing personalized financial solutions and advice to clients, tailored to their unique needs and goals. Your key responsibilities will include: - Proactively engaging with clients to understand their financial situation, risk profile, and investment objectives - Recommending and facilitating the opening of appropriate banking products and services, such as savings accounts, current accounts, and investment portfolios - Assisting clients with account management, fund transfers, and other day-to-day banking transactions - Identifying cross-selling opportunities and promoting relevant products and services to clients - Maintaining a thorough understanding of the bank's product offerings, policies, and procedures - Collaborating with other teams within the bank to provide comprehensive financial solutions to clients - Ensuring compliance with all relevant regulations and internal policies - Contributing to the growth and profitability of the bank by meeting or exceeding sales targets To be successful in this role, you will need to meet the following requirements: - Minimum bachelor's degree in finance, economics, or a related field - Proven track record of providing exceptional customer service and building strong client relationships - Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in a clear and concise manner - Strong analytical and problem-solving skills, with the ability to understand and interpret financial data - Proficient in the use of relevant banking and financial software applications - Ability to work independently and as part of a team - Commitment to continuous learning and professional development,

As a Sales Engineer at our company, your role will involve handling industrial sales, B2B interactions, and client management in a field-based setting. Your strong communication skills and customer-facing abilities will be key in successfully meeting client needs and fostering positive relationships. You should be willing to travel to client sites as necessary to ensure effective communication and support. Key Responsibilities: - Execute industrial sales activities - Manage B2B interactions and client relationships - Conduct field-based client handling - Travel to client sites as required Qualifications Required: - 1 to 4 years of experience in a similar role - Experience in industrial sales or B2B environments - Excellent communication skills - Customer-oriented approach (Note: No additional details about the company were present in the job description provided),

As a Workday Consultant at Assistnow, a Workday Partner based in Chennai, India, you will be part of a growing AI and SaaS company specializing in HCM and Finance transformation services. Your role will involve supporting global clients through Workday AMS, integrations, and optimization services, ensuring they maximize their Workday investment. Key Responsibilities: - Configure and support Workday modules like HCM, Financials, or Integrations - Engage in end-to-end implementations, post-production support, and AMS projects - Create and maintain Workday integrations using tools such as Studio, EIB, and Core Connectors - Collaborate closely with clients to grasp their requirements and deliver customized solutions - Contribute to documentation, knowledge sharing, and process enhancements Qualifications Required: - Minimum of 2 years of practical experience with Workday, focusing on HCM, Finance, or Integration - Exposure to implementation or AMS support is advantageous - Possess strong communication and analytical skills - Ability to work autonomously and collaboratively within a global delivery team - Workday certification(s) would be a valuable addition About the Company: Assistnow is a Workday Partner dedicated to providing top-notch services in HCM and Finance transformation. By joining our team, you will have the chance to work in a focused and expanding Workday Practice, gain exposure to diverse global projects and clients, enjoy a flexible work model, and be part of a collaborative team culture. Additionally, you can expect learning opportunities in both Workday and related technologies.,

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross-sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship records for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction.

Job description Conduct assigned SOW compliance audits. Performs RCA on all compliance issues. Drive action plans for identified gaps Support & guide staff on quality related as a part of their career development plans. People Management - Lead large team of Quality. Skilled in working with inbound, outbound & blended (Voice & email) environment. Required Candidate profile   CANDIDATES HAVING CALL CENTRE EXPERIENCE ONLY APPLY Candidate must proficient in Hindi / English & any other south regional language. Ability to manage a Quality Compliance Team and familiar with Telecom KRA deliverables. Should have excellent knowledge of MS Office. Should have sound knowledge of 7 quality tool for compiling, interpreting and communication all quality related statistical information internally as well as to the client. Leadership, coaching and mentoring skills. Excellent People Management skills. Immediate Joiners preferred   Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Job Role- Branch Relationship Manager  As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help ourcustomers realise their dreams and ambitions across ~500 branches in the country. As a market leaderin the consumer banking business, DBS has a full spectrum of products and services, includingdeposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards andpersonal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBSclients having an AUM INR 1 million through need-based approach and ensure clientcoverage and product penetration through cross-sell and up-sell of DBS products and services. To manage && maintain the highest customer satisfaction and service levels through pro-activeclient engagement && relationship management, coordinating internally with DBS Service andDistribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly && annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation && execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.  Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an addedadvantage Contact Person- Adam Contact detail- 8778148373 Email- adam@livecjobs.com

About the Position: Position: Regional Sales Manager Location: Gurgaon/ Chennai/ Mumbai Individual Contributor: Individual Contributor Reports To: Vice President - Sales Working Days: 5 days (Hybrid) Job Type: Full-Time About the Role: We are looking for an experienced and motivated Regional Sales Manager to join our dynamic sales team. In this role, you will be responsible for managing the end-to-end sales cycle, driving growth, and building strong relationships with key stakeholders. Key Responsibilities: End-to-End Sales Cycle Management: Own the complete sales process, from lead generation, prospecting, and qualifying opportunities to negotiation and closing deals. Ensure a smooth handover to post-sales support. CXO-Level Engagement: Build and maintain relationships with senior decision-makers, including CXOs, ensuring their needs are understood and met through our solutions. Sales Strategy & Execution: Develop and execute sales strategies for your assigned region, identifying key growth areas, driving pipeline development, and setting clear sales targets. Market Research & Analysis: Stay updated on market trends, competition, and customer demands. Use insights to inform sales strategies and improve effectiveness. Customer-Centric Approach: Deliver personalized presentations and solutions to prospective clients, ensuring that you are solving real business problems and aligning solutions with customer goals. Sales Forecasting & Reporting: Accurately forecast sales and provide regular reports on sales progress, challenges, and opportunities to senior leadership. Collaboration: Work closely with cross-functional teams such as Marketing, Customer Success, and Product to ensure a seamless customer experience and to ensure our offerings align with market demand. Pipeline Management: Maintain a robust sales pipeline, consistently follow up with prospects, and close deals in line with set targets and KPIs. Key Requirements: Proven Experience: Minimum of 5+ years in a direct sales role, with at least 3 years of experience in B2B sales. Consultative Selling: Strong experience with consultative and concept selling approaches, with the ability to tailor solutions to complex client needs. Strong Network: Proven track record of building relationships with CXO-level executives and senior decision-makers. End-to-End Sales Expertise: Demonstrated success in managing the entire sales cyclefrom lead generation and qualification to closing large-scale deals. Exceptional Communication Skills: Strong verbal and written communication skills, with the ability to influence and engage C-level executives and other stakeholders. Solution-Oriented: Ability to understand complex customer needs and tailor solutions to meet those needs. Self-Motivated & Results-Oriented: A self-starter with a demonstrated ability to achieve sales targets and work independently in a fast-paced, competitive environment. Tech-Savvy: Familiarity with CRM tools (e.g., Salesforce), sales automation tools, and other technology platforms. Location & Travel: Willingness to travel within the region as needed to meet with clients and prospects.

Company Profile Tenant Relationship Executive,  Company: Jones Property Management Pvt Ltd Location: Chennai No. of Positions: 5 Reports To: Cluster Manager About the Company Jones Property Management Pvt Ltd (JAM) is a full-service property management company, leading the industry in residential and commercial real estate services. Our expert team combines deep market knowledge with a personalised approach to meet every client's needs. We have a young, energetic, and dynamic workplace with a strong entrepreneurial spirit. JAM offers growth opportunities, continuous learning, and a fun, collaborative work culture. Key Responsibilities Handle incoming and lead calls from potential tenants. Match tenant requirements with existing property listings. Share property images and details with prospective tenants. Schedule property visits and coordinate with field executives. Collect feedback from tenants post-visit. Support the negotiation and closure process. Assist with documentation, including agreement preparation, stamp paper, notary, and payment follow-ups. Educational Qualification PUC / Any Degree Experience Any prior experience in customer service, real estate, or telesales is preferred. 2+ years of experience in telesales and real estate is an added advantage  Salary will be based on industry standard. HIke   0 - 15 days Immediate Joiner is preferred.   Skills Required Excellent communication and coordination skills. Ability to handle multiple client interactions effectively. Basic knowledge of MS Office and property documentation. Customer-focused and proactive attitude. Why Join Us Dynamic and youthful work culture. Opportunity to grow with an expanding organisation. Attractive incentives and growth opportunities.  

Job Description Sr. Territory Manager Retail Sales Job Code: ITC/-TM-RS/20251107/23367 Location: Chennai Department: Powerol Division Designation: Sr. Territory Manager Retail Sales Experience Required: 7-12 Years Qualification: B.Tech Position Type: Full-time Vacancy: 1 Salary Range: 10,50,000 15,00,000 per annum Role Overview The Sr. Territory Manager Retail Sales will be responsible for leading and managing HKVA genset sales projects from initiation to completion. The role demands strong technical expertise, project management capability, and a deep understanding of customer requirements. The candidate will drive business development initiatives, manage consultants, and ensure execution excellence through strategic planning and cross-functional coordination. Key Responsibilities 1. Sales & Business Development Lead and manage High KVA genset sales and retail sales operations in the assigned territory. Identify new business opportunities, build a strong sales pipeline, and convert leads into successful orders. Conduct customer meetings, presentations, and negotiations to drive sales closure. Develop and maintain strong relationships with customers, channel partners, and consultants. 2. Project & Technical Management Understand customer requirements and translate them into actionable project plans. Provide technical solutions based on client needs and site conditions. Oversee HKVA project lifecyclefrom inquiry, design support, and proposal creation to delivery and execution. Collaborate with engineering, operations, and service teams to ensure timely and quality project delivery. 3. Market & Competitor Analysis Conduct regular market research to track industry trends, pricing, and competitor activities. Provide insights to senior management for strategic decision-making and product positioning. 4. Team Leadership & Coordination Lead and mentor a team responsible for sales and technical support. Allocate tasks, monitor performance, and ensure adherence to targets and KPIs. Foster strong teamwork and coordinate cross-functionally to ensure seamless project execution. 5. Reporting & Documentation Prepare periodic sales reports, project updates, and market intelligence summaries for senior leadership. Track project performance against timelines, budgets, and customer commitments. Key Skills Required Genset Sales HKVA Project Handling Customer Requirement Analysis Technical Solutioning Consultant Handling Business Development Leadership & Team Management Analytical & Problem-Solving Skills Strong Communication & Interpersonal Skills Compensation CTC Range: 10,50,000-15,00,000 per annum

As an Insurance Sales Manager at Bank, you will be responsible for driving the insurance business through BANK affluent and High Net-Worth Individual (HNI) customer base. This individual contributor role focuses on understanding client needs, offering tailored insurance solutions, and ensuring seamless customer service, while adhering to regulatory and internal compliance standards. Key Responsibilities: Insurance Sales: Drive life and non-life insurance sales through direct interaction with HNI clients of Bank. Client Relationship Management: Build and maintain strong relationships with HNI customers to ensure long-term engagement and cross-sell opportunities. Needs Assessment: Conduct financial needs analysis to recommend suitable insurance products that align with clients goals (protection, investment, retirement, estate planning). Coordination with Branch Staff: Work closely with branch relationship managers and wealth managers to leverage leads and ensure seamless execution of sales. Compliance & Documentation: Ensure accurate and timely documentation of all insurance-related transactions. Follow RBI, IRDAI, and internal compliance guidelines. Market Intelligence: Stay updated with the latest insurance products, industry trends, and competitor offerings to remain competitive. Customer Experience: Deliver a high-quality customer experience in every interaction, enhancing Bank reputation among HNI clients.

Job Summary:The Deputy General Manager (DGM) for Business Intelligence in the Medical Coding industry plays a critical role in driving data-driven decision-making processes. The DGM is responsible for leading the BI team, managing large data sets, generating actionable insights, and aligning analytics strategies with business objectives. This position focuses on optimizing coding accuracy, revenue cycle management, and operational efficiency for healthcare providers through advanced analytics and reporting.The DGM will collaborate with cross-functional teams including operations, delivery quality, IT, compliance, and client management to develop business intelligence solutions that meet the organization's strategic goals. Expertise in medical coding practices, revenue cycle management (RCM), and business analytics is essential for this role.Key Responsibilities:1. Leadership and Strategy:- Lead the Business Intelligence team in delivering data-driven solutions that enhance medical coding accuracy, RCM performance, and client satisfaction.- Develop and implement BI strategies to improve coding operations, compliance, and process efficiency.- Collaborate with senior leadership to define key performance indicators (KPIs) and metrics for business growth and operational improvements.- Support the design and implementation of BI frameworks aligned with organizational goals and healthcare regulations.2. Data Analytics and Reporting:- Oversee the collection, processing, and analysis of large datasets related to medical coding, billing, and revenue cycle management.- Develop automated dashboards, data visualizations, and reports to provide actionable insights for various stakeholders.- Identify trends, patterns, and anomalies in coding performance, payer reimbursements, and claims data, and recommend corrective actions.- Perform predictive and prescriptive analytics to drive decision-making in areas like coding accuracy, denial management, and compliance.3. Process Improvement and Optimization:- Analyze coding workflows and revenue cycle processes to identify areas for efficiency improvements, automation, and optimization.- Collaborate with IT and operations teams to integrate business intelligence tools with existing systems such as electronic health records (EHRs), coding software, and RCM platforms.- Implement AI and machine learning solutions to automate and enhance data processing, coding accuracy, and reporting capabilities.4. Client Management and Collaboration:- Collaborate closely with clients, understanding their business needs, and delivering customized BI solutions that enhance their RCM outcomes.5. Compliance and Risk Management:- Ensure that all BI initiatives are in line with healthcare regulations, such as HIPAA, ICD10, CPT, and HCPCS compliance.- Conduct regular audits of data processes and reporting to identify potential risks and recommend mitigation strategies.6. Team Development and Mentoring:- Manage and mentor a team of BI analysts, data scientists, and developers to ensure the delivery of high-quality analytics and reports.- Provide ongoing training and professional development opportunities to enhance the team's expertise in BI tools, medical coding, and RCM processes.- Foster a culture of innovation and continuous improvement within the team.Key Skills and Competencies:Technical Expertise:- Strong proficiency in data analytics, business intelligence tools (e.g., Tableau, Power BI, QlikView), and reporting platforms.- Working Knowledge in data analytics languages.- Experience working with medical coding software and RCM platforms.- Basic Understanding of use cases of CPT, ICD10, HCPCS codes, and payer reimbursement guidelines.Analytical Thinking:- Ability to analyze large datasets and generate actionable insights to optimize coding performance and financial outcomes.- Strong critical thinking skills with a focus on process improvement and operational efficiency.Leadership and Communication:- Proven leadership skills with the ability to manage and mentor teams effectively.- Excellent communication and people skills, with the ability to collaborate with senior leadership, clients, and cross-functional teams.- Strong client-facing abilities, capable of understanding client needs and delivering tailored BI solutions.Qualifications and Experience:Education:- Bachelor's degree in data science, Business Administration or Business Analytics or a related field.- A master's degree or MBA is a plus.Experience:- Eight to ten years of experience in business intelligence, data analytics, or a related field, with at least 5 years in the healthcare or medical coding industry.- Experience in a leadership or managerial role, overseeing BI projects and teams.- Good understanding in medical coding, revenue cycle management, and healthcare analytics.Certifications:- Certifications in business intelligence or data analytics tools are a plus (e.g., Tableau, Power BI).

Job Role: Client Relationship Manager Experience: 1-3 years (Team Management / Customer-Facing Roles) Shift Timing: 9:30 AM 7:00 PM (Day Shift) Joining: Immediate Joiners Preferred  Job Description: We are looking for a mature and proactive professional to manage client relationships and coordinate with internal teams. The role involves acting as the primary point of contact for clients, handling queries, gathering requirements, and ensuring smooth service delivery.  Responsibilities: Build and maintain strong client relationships. Act as the primary point of contact for assigned clients. Maintain regular communication through emails, calls, and meetings. Handle client queries and provide timely resolutions. Gather client requirements accurately and share with internal teams. Coordinate with internal departments to ensure timely delivery. Prepare documentation and maintain proper follow-ups.  Qualification: 1-3 years of experience in client-facing and team-handling roles. Experience in Recruitment / Consulting industry is an added advantage. Bachelors degree in any discipline. Strong communication and interpersonal skills. Mature, responsible, and proactive attitude. Immediate joiners preferred. Excellent verbal and written communication. Client-handling and relationship management skills. Strong coordination and follow-up abilities. Good problem-solving and multi-tasking skills.  Interested candidates Kindly mail resume to saranya@vysystems.com

As an experienced professional joining the GTS Client Services team at HSBC, your role will involve delivering a professional and high-quality service to address the exclusive needs of GTS clients. You will be a named primary point of contact for premium clients, facilitating transaction processing and maintaining strong relationships with them. Your responsibilities will also include resolving discrepancies, offering solutions, and maximizing revenue through proactive client services. Additionally, you will need to stay informed about GTS products, services, regulatory changes, and new service availability to identify cross-selling opportunities. Key Responsibilities: - Maintain overall ownership of trade transactions for Premium/Standard Trade Clients, ensuring end-to-end completion of transaction processing. - Ensure transactions do not break down due to missing documents or internal approvals. - Address customer complaints effectively, balancing client relationships and business costs. - Monitor E-helpline, raise/resolve customer queries, and coordinate with relevant teams for resolution. - Facilitate client on-boarding by preparing necessary forms/documentation. - Respond to customer calls/emails for trade enquiries. - Liaise with internal teams for transaction-related activities and process roll-outs. - Acquire knowledge, enhance business understanding, and support team development. - Act as a trusted transaction advisor for clients, building strong relationships. - Organize regular client meetings to understand trade requirements. - Monitor exports and local dispatches, ensuring timely document dispatch. - Report discrepancies promptly and expedite resolution. - Manage trade relationships of select clients and promote digital penetration. - Maintain internal control standards, comply with Group Compliance Policy, and mitigate operational risks. Qualifications: - Minimum Graduation or higher qualification as required for the role. - High level of communication and coordination skills for interactions with clients and internal departments. HSBC is committed to creating a workplace that values all employees, fosters professional development, and offers growth opportunities within an inclusive and diverse environment. Personal data related to employment applications will be handled in accordance with the Privacy Statement available on the HSBC website. As an experienced professional joining the GTS Client Services team at HSBC, your role will involve delivering a professional and high-quality service to address the exclusive needs of GTS clients. You will be a named primary point of contact for premium clients, facilitating transaction processing and maintaining strong relationships with them. Your responsibilities will also include resolving discrepancies, offering solutions, and maximizing revenue through proactive client services. Additionally, you will need to stay informed about GTS products, services, regulatory changes, and new service availability to identify cross-selling opportunities. Key Responsibilities: - Maintain overall ownership of trade transactions for Premium/Standard Trade Clients, ensuring end-to-end completion of transaction processing. - Ensure transactions do not break down due to missing documents or internal approvals. - Address customer complaints effectively, balancing client relationships and business costs. - Monitor E-helpline, raise/resolve customer queries, and coordinate with relevant teams for resolution. - Facilitate client on-boarding by preparing necessary forms/documentation. - Respond to customer calls/emails for trade enquiries. - Liaise with internal teams for transaction-related activities and process roll-outs. - Acquire knowledge, enhance business understanding, and support team development. - Act as a trusted transaction advisor for clients, building strong relationships. - Organize regular client meetings to understand trade requirements. - Monitor exports and local dispatches, ensuring timely document dispatch. - Report discrepancies promptly and expedite resolution. - Manage trade relationships of select clients and promote digital penetration. - Maintain internal control standards, comply with Group Compliance Policy, and mitigate operational risks. Qualifications: - Minimum Graduation or higher qualification as required for the role. - High level of communication and coordination skills for interactions with clients and internal departments. HSBC is committed to creating a workplace that values all employees, fosters professional development, and offers growth opportunities within an inclusive and diverse environment. Personal data related to employment applications will be handled in accordance with the Privacy Statement available on the HSBC website.

Job description  The Personal Banker / BRM s a crucial, client-facing role responsible for managing and growing a portfolio of clients while ensuring operational excellence within the branch. The primary focus is a blend of relationship management, business development (sales), and customer service. Key Roles and Responsibilities: Client Relationship Management: Manage and maintain strong, long-term relationships with existing clients to ensure high levels of satisfaction. Serve as a trusted advisor, understanding clients' financial needs and helping them plan for various financial goals (e.g., savings, loans, investments). Provide expert advice on various banking products and services. Business Development & Sales: Acquire new quality accounts, focusing on CASA (Current Account Savings Account) acquisition, and manage the growing client portfolio. Identify new business opportunities and develop effective sales plans to meet or exceed targets. Increase "wallet share" by cross-selling other financial products and services, such as loans, credit cards, investments, and insurance. Operational Excellence & Compliance: Ensure seamless delivery of banking solutions by collaborating effectively with internal teams. Process transactions accurately, including deposits, withdrawals, and loan payments. Complete all necessary documentation for account opening and KYC (Know Your Customer) procedures. Identify and mitigate potential risks associated with banking operations and ensure compliance with all regulatory requirements. Customer Service: Provide prompt and professional resolution to customer inquiries and issues, whether in person, online, or over the telephone. Conduct regular account reviews and suggest improvements or new solutions tailored to the client's evolving needs. Interested candidates can share profiles to 8804618617

Responsibilities: Managing accounts for long-term success. Establishing good rapport with clients. Developing new sales opportunities. Supervising representatives to ensure increased sales. Preparing reports on accounts and transactions. Tracking account targets. Monitoring sales.

We are looking for a Customer Relationship Manager (CRM) to manage and grow our client relationships. You will be the main point of contact for clients, ensuring satisfaction, loyalty, and repeat business. You will work closely with sales and marketing teams to understand client needs, resolve issues, and identify opportunities for upselling. Key Responsibilities: Build and maintain strong relationships with clients. Address client queries and resolve issues promptly. Identify opportunities to upsell or cross-sell products. Collaborate with internal teams to meet client needs. Monitor client feedback and suggest improvements. Qualifications: Bachelors degree in Business, Marketing, or related field. 3+ years of experience in CRM, account management, or sales. Good communication and problem-solving skills. Proficiency in CRM tools (Salesforce, HubSpot, etc.). Customer-focused and proactive. Employment Type: Full-Time/Permanent