183 Manager Program Management Jobs in Mysore

Job Title: Order Management & Quality Analyst Location: Mysore Experience: 2 to 5 Years Employment Type: Full-TimeSalary : 4.5 LPANotice Period : Immediate Joiner Key Competencies: Strong understanding of order and contract elements (Sales Order, Purchase Order, Quotes, Contracts, Renewals, Client Nurturing). Awareness of business impact of downstream errors. Relevant industry experience with ERP systems (similar ERP preferred). Knowledge of contract terms and their effect on issue resolution. Experience in voice support and/or quality audits. (Optional) Knowledge of Lean / Yellow Belt concepts. Responsibilities: Process assigned transaction volumes accurately within set timelines. Perform Quality Audits to identify errors, measure accuracy, and ensure closure. Conduct Root Cause Analysis (RCA) and assign responsibility. Define follow-up actions and ensure timely execution. Communicate process updates, improvements, and gaps with cross-functional teams. Suggest and implement continuous process improvements. Maintain effective written & oral communication with internal customers. Requirements: Bachelors degree in Business, Commerce, or related field.2 to 5 years of relevant experience in Order Management / Quality Audit / ERP-based processes. Strong communication & analytical skills. Ability to work with cross-functional teams in a fast-paced environment. Interested candidates can share their CV at: For more details, contact: 82971 31110

Job Opening: Business Relationship Manager (BRM) Kotak Mahindra Bank (On-Rolls) Designation: Assistant Manager (M1 Grade) Program: Kotak BRM SBE Salary: 4 LPA (Fixed) + Performance Linked Pay Training: 3 Months Residential Training + 5,000 Stipend/month Location: Pan India (as per bank requirement) Hiring Partner: ITM Skills Academy Eligibility Graduate in any discipline (Minimum 60% aggregate) Age: Up to 25 years Experience: 01 year (preferred exposure in sales/credit) Good understanding of loan products (BL/OD/CC) Skills Required Excellent communication (written + verbal) Relationship management & influencing skills Sales acumen & local market knowledge Ability to manage business loans & working capital products Job Responsibilities Offer tailored working capital & loan solutions Manage products: Cash Credit, Term Loan, Demand Loan, LC, BG etc. Collaborate with Branch Banking teams to acquire new customers Increase penetration of Current Accounts, TDR, Trade Finance etc. Build strong relationships with business owners/CFOs Analyse client business, cash flow, and growth potential Recruit and guide DSTs for sales growth Ensure customer satisfaction & process efficiency Compensation & Benefits 3 Months Residential Training with AC accommodation 5,000/month stipend during training After training: On-roll position with Kotak Mahindra Bank at 4 LPA Attractive retention bonus after 1 year Training Fee: 2,10,000 (all inclusive) Loan facility available for selected candidates Contact for More Details  call on 8655880797 or share your resume on sowmyad@itm.edu

Roles and Responsibilities Affordable Home Loan Business Development Actively acquire customers for affordable home loan solutions through daily meetings, lead nurturing, and focused sales efforts. Use the company app to meticulously record activities and manage the affordable loan sales pipeline. Connector Onboarding & Collaboration Identify and develop new connectors as Motilal Oswal Partners, expanding the affordable home loan network. Foster partnerships with Motilal Oswal National Distributors to generate steady and quality referrals in the affordable housing segment. End-to-End Documentation Collect and verify customer documents (KYC, NOI), ensure complete and compliant file preparation tailored to affordable loan requirements. Internal and External Coordination Work with Credit, Legal, Technical, and BSM teams for seamless processing and support throughout the affordable loan cycle. Targeted Marketing Initiatives Implement local marketing and promotional strategies to drive customer acquisition for affordable home loans. Relationship Building Cultivate strong, ongoing relationships with builders, connectors, customers, and distributor partners, focusing on affordable housing opportunities. Sanction Management Move affordable home loan files toward sanction, ensuring smooth closure and adherence to all standards.  For RO/RM minimum 1 years experience is required in pure HL/LAP & in affordable segment.

Job Title: Order Management & Customer Service. Location: Mysore Experience: 1 to 3 Years Employment Type: Full TimeSalary : 3 LPA   Key Responsibilities: Manage and resolve customer inquiries related to orders (tracking, shipping, and delivery). Provide customer service via phone, email, and chat ensuring timely & accurate resolutions. Investigate and resolve order discrepancies (missing/damaged items). Coordinate with warehouse, shipping, and internal teams to close order-related issues. Handle escalations, analyze problems, and provide effective solutions. Identify process improvement opportunities for better efficiency & satisfaction. Enter and maintain accurate customer order records.   Requirements: 1 to 3 years of experience in Customer Service / Order Management. Strong communication, problem-solving & analytical skills. Good attention to detail and multitasking ability. Proficient in Microsoft Office. Fluency in English (written & verbal).  Apply Now: Contact: 82971 31110

 Job Title: Executive Manager Collections (L4 Grade)  Company: BACL Experience: 3-4 Years (Auto Loans Collections + Team Handling) Requirement: Minimum CIBIL Score 650 Job Summary: BACL is hiring an experienced **Executive Manager Collections (L4 Grade)** to lead and manage the auto loans collections portfolio. The ideal candidate must have strong team-handling exposure, field collections experience, and the ability to drive performance and recovery targets. Roles & Responsibilities: * Manage **auto loan collections portfolio** and ensure timely recovery.* Lead, guide, and motivate a **team of collection officers** to achieve monthly targets.* Conduct regular field visits for delinquent cases and high-bucket accounts.* Monitor team performance, provide training, and improve productivity.* Maintain coordination with legal, risk, and branch teams for high-risk cases.* Ensure compliance with company policies and RBI collection guidelines.* Analyze collection MIS/Reports and implement corrective action plans.* Maintain customer relationships while handling disputes or escalations professionally. --- ###  Candidate Requirements: * **3-4 years experience** in auto loans collections (mandatory).* Proven **team handling** experience.* Strong negotiation, recovery, and field collection skills.* Good communication and people-management abilities.* Must have **CIBIL score of 650+**.* Ability to work under pressure and achieve recovery targets.  

Job Summary: We are looking for experienced professionals to join our Order Management Team. The ideal candidate will handle end-to-end order processing, provide excellent customer support, and ensure smooth communication between internal teams and clients.   Key Responsibilities: Order Management: Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues. Customer Service: Provide exceptional service via phone, email, and chat, ensuring timely and accurate resolutions. Order Tracking & Resolution: Investigate and resolve discrepancies such as missing or damaged items and communicate outcomes to customers. Communication: Coordinate with internal teams such as warehouse, logistics, and shipping to address order-related concerns. Problem Solving: Analyze and resolve complex customer complaints, escalating to management when necessary. Process Improvement: Identify and recommend process improvements to enhance customer satisfaction and efficiency. Data Entry & Record Keeping: Accurately enter orders from customer order forms and maintain updated records.   Requirements: Education: Graduate in any discipline. Experience: 15 years of experience in Order Management / Customer Service (BPO or related industry preferred). Skills: Excellent communication, analytical, and problem-solving skills. Strong attention to detail and ability to multitask. Proficiency in Microsoft Office (Excel, Outlook, Word). Ability to work in a fast-paced environment and handle multiple priorities.    How to Apply: Interested candidates can share their updated resume at or WhatsApp at 82971 31110 with the subject line Order Management  

Hiring For Banking: Deputy Manager Job Description: The Deputy Manager plays a critical role in supporting the manager in various operational aspects. Job Brief Assist the manager in day-to-day operations and decision-making. Oversee team tasks and ensure smooth workflow. Act as a liaison between different departments. Responsibilities Supervise and coordinate team activities. Support in developing and implementing strategies. Assist in budget planning and resource allocation. Handle escalated issues and provide resolutions. Contribute to improving operational efficiency. Requirements And Skills Bachelors degree in related field. Proven experience in a managerial role. Strong leadership and communication skills. Ability to handle multiple tasks efficiently. Proficiency in relevant software/tools.

You will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.ResponsibilitiesManage day-to-day operations of the cafeHire and onboard new wait staff and baristasTrain employees on drinks preparation and proper use of coffee equipmentCoordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)Maintain updated records of daily, weekly and monthly revenues and expensesAdd new menu items based on seasonality and customers preferences (for example vegan coffee drinks)Advise staff on the best ways to resolve issues with clients and deliver excellent customer serviceEnsure all cafe areas are clean and tidy

Project Manager - Fire Fighting (mep) Skills: Firefighting, Sprinkler Systems, fire suppression, Microsoft Office, Project Management, project planning, Job location: Hyderabad Diploma / Be/B.Tech Mechanical with Min. 4-10 Yrs of experience in any high rise residential or commercial Fire Fighting projects. Should have excellent exposure on all the aspects of Fire Fighting Systems, Sprinkler systems and Fire alarm system. Should have experience on at least one full cycle of project from starting to finish. Proficiency in Autocad, MS Word and MS Excel Manage task orientated groups. Well-developed planning skills. Ability to work within stringent financial, quality and time-bound targets Result oriented Manage the day-to-day work of the team. Manage designs and implementation. On a spot basis, witness, review and comment on contractors testing and commissioning results and advise management accordingly. Tracking of all Request for Information (rfi), change orders and other pertinent documentations on mep systems on all projects. Ensure that the installation, inspection and testing, fittings and work implemented meets the specification, regulatory and other requirements. Direct, monitor and control the activities of Subcontractor. Supervising contractors, labors, vendors to ensure that work follows specifications and meets deadlines. Inspecting work sites for code compliance and safety hazards. Ensuring that all plans meet regulatory requirements. Facilitate as a problem solving, as may arise, among subcontractors, clients, vendors etc. during construction. Validate design issues related to mep and suggest alternative solutions. Coordination and administration of mep related materials, systems and shop drawings submittals Ensure billing done on timely manner. Desired Skills and Experience Firefighting, Sprinkler Systems, fire suppression, Microsoft Office, Project Management, project planning  

As an Apparel Store Manager, you will be responsible for overseeing and managing the operations of the apparel store. Your key responsibilities will include: - Overseeing and Managing Apparel Store Operations: Ensure seamless execution and adherence to company policies, procedures, and compliance regulations within the apparel store. - Implementation of Strategic Plans: Create and execute strategic plans to enhance customer experience, drive apparel sales, and achieve store goals. - Leading and Developing High-Performing Team: Motivate and develop a customer-centric culture within the apparel store, fostering a positive work environment. - Analyzing Store Performance: Utilize store performance data to identify growth opportunities, implementing data-driven strategies to optimize apparel store operations. - Collaborating with Cross-Functional Teams: Work closely with merchandising, marketing, and operations teams to align strategies and foster business growth. - Driving Process Improvement: Continuously seek opportunities for operational efficiencies within the apparel store, leveraging innovative solutions and industry best practices. - Staying Updated on Apparel Retail Trends: Keep abreast of the latest apparel retail trends, consumer preferences, and market dynamics, adapting strategies to suit. - Ensuring Store Hygiene and Compliance: Maintain store hygiene standards, overseeing all checklists and compliance requirements. Qualifications & Skills required for this role include: - 5-7 Years of Apparel Retail Experience demonstrating a successful track record of managing large-scale apparel stores. - Strong Leadership and People Management Skills to inspire and develop teams to deliver exceptional customer service. - Analytical and Data-Driven Approach for proficiently analyzing data to make informed decisions regarding apparel store operations. - Exceptional Communication Skills to build and maintain positive relationships with customers, vendors, and team members. - Retail Operations Proficiency with experience in merchandising, inventory management, and visual merchandising within the apparel retail sector. - Innovative and Creative Mindset with a passion for creating exceptional customer experiences within the apparel store. - Business Acumen and Market Knowledge showing an understanding of retail market dynamics, identifying and capitalizing on opportunities. - Bachelor's Degree and MBA preferably with a specialization in Fashion or Hospitality. In addition to the above, it is important to stay updated on the latest trends in the apparel retail sector and have a keen eye for detail in managing store hygiene and compliance.,

As a Loan Branch Manager, your role involves achieving sales targets and maintaining the best portfolio quality of the branch. You will be responsible for leading a team of Loan Officers/Field Staff to meet business targets effectively. Your key responsibilities include: - Designing a collection strategy within the operational radius to mitigate risks and maintain portfolio quality. - Conducting regular field visits to guide and motivate Loan Officers, as well as surprise visits to assess loan officer performance. - Holding morning and evening meetings with Loan Officers to achieve daily run rate projections and demonstrate effective planning. - Ensuring proper maintenance of the branch, registers, and documents for compliance, audit, legal, admin, and HR purposes. - Identifying training needs, conducting skill development sessions, and monitoring clusters to optimize resources. - Guiding the team to improve First Time Right (FTR) and Turnaround Time (TAT) while enhancing customer satisfaction. - Maintaining a branch that reflects the brand values for effective customer retention and recall. - Ensuring adherence to all systems and processes as directed by Senior Management. - Providing adequate product and process training to all staff members. Qualification Required: - Graduation in any discipline.,

As a Sales Manager for Retail loan products, your role is crucial in driving sales and ensuring that business targets are met. Your main responsibilities include: - Aggressively driving sales numbers and achieving business targets for Retail loan products through cross selling, while also enhancing client relationships. - Retaining and expanding the company's customer base for retail loan products to encourage repeat business and referrals. - Maximizing sales through a strong network and relationships to ensure business growth. - Developing and maintaining strong liaisons with clients for repeat business and referrals. - Ensuring timely processing of files from the login stage to disbursement by liaising with internal departments like Operations and Credit. - Optimizing team productivity by effectively managing a team of relationship managers to achieve team results and meet business targets. - Aligning with the team on ground lead generation activities for Sales. - Leading and supervising the team to implement the growth agenda through training, motivation, and deployment strategies. - Keeping abreast of market trends and competitor intelligence to develop effective sales and marketing strategies. - Providing feedback to the central product and policy team based on your understanding of the markets, competition, processes, and available products. - Ensuring compliance with all Audit/RBI regulations, company processes, policies, and reports. This role requires a Post Graduate/Graduate in any discipline.,

Yunic Hr Solutions Hiring For Banking Accounts Assistant Manager An Account Assistant Manager in banking supervises daily accounting operations, prepares financial statements, and ensures regulatory compliance. Key duties include managing accounts payable/receivable, performing bank and other reconciliations, assisting with audits, and helping with budgeting and forecasting. This role also involves supporting senior management and mentoring junior staff. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Assistant Operations Manager Assists the Operations Manager by leading the operations department of the bank. This position acts as lead and helps coordinate operational responsibilities including but not limited to Fedline, proof, wire management, EIM, research, ACH, and ATM/debit cards. This position is responsible for supporting branch and retail staff with platform software, deposit compliance and correspondent banking. Responsibilities also include providing excellent customer service and support to internal and external customers.  Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Operations Manager A banking operations manager oversees daily operations to ensure efficiency, accuracy, and compliance with all regulations. Key duties include managing staff and training, optimizing processes, controlling costs, and handling customer service issues. They are also responsible for risk management, ensuring compliance with policies like KYC and AML, and generating reports for senior management. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Branch Operations Manager A banking Branch Operations Manager oversees the daily operations of a bank branch, ensuring smooth and efficient functioning while meeting performance and customer service goals. Key responsibilities include managing and training staff, ensuring compliance with banking regulations, managing branch finances, resolving escalated customer complaints, and driving strategies to improve profitability and customer satisfaction. They are also responsible for maintaining security, managing cash and transactions, and implementing operational and digital improvements. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

As an Operations Manager at GRS UpDown Museum located within GRS Fantasy Park in Mysore, your role will involve overseeing the daily operations of the museum. You will be responsible for managing staff, ensuring customer satisfaction, maintaining safety standards, and enhancing the overall visitor experience. Your coordination with various departments and vendors, handling of budgets and inventory, and implementation of operational policies will be crucial to the success of the museum. **Key Responsibilities:** - Oversee end-to-end operations of the Up Down museum to ensure a seamless visitor experience and compliance with safety standards. - Manage all staff, including guest service, ticketing, housekeeping, and technical teams. - Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures. - Maintain consistent housekeeping standards for hygiene and visitor comfort. - Plan staff schedules, training sessions, and performance reviews to uphold operational efficiency. - Monitor exhibits, lighting, and equipment for continuous functionality and safety. - Coordinate with marketing teams for events, promotions, and special programs. - Manage budgets, inventory, vendor contracts, and reporting to ensure smooth administrative operations. **Qualifications Required:** - Bachelor's degree in Business Administration, Management, or a related field. - Experience in the hospitality industry is a plus. - 5 to 7 years of experience in Operations Management. - Strong customer service, communication, and problem-solving skills. - Knowledge of safety standards and compliance. - Ability to work independently and manage multiple tasks simultaneously. As an ideal candidate for this position, you should possess 5+ years of experience in operations and administrative management, preferably in museums or hospitality. Your strong leadership and team management abilities will be essential for handling multi-department operations. Excellent communication and interpersonal skills are necessary for staff coordination and guest relations. You must have knowledge of safety regulations, compliance, and crowd management protocols, along with problem-solving and decision-making capabilities for high-pressure situations. Experience in budget planning, procurement, vendor management, and operational planning tools will be advantageous. A customer-centric mindset with a focus on service excellence will further contribute to your success in this role.,

As a Management Trainee at eJAmerica in Mysore, you will have the opportunity to kickstart your career by gaining exposure to various aspects of IT Service Delivery Management, Business Development Management, Account Management, and Solutions Management. Upon successful completion of the probation period, your role allocation will depend on your performance and aptitude. **Key Responsibilities:** - Learn and assist in IT service delivery operations, client engagement, and solution planning. - Support business development initiatives, proposals, and presentations. - Prepare and manage reports, dashboards, and project documentation. - Collaborate with cross-functional teams to meet delivery and client objectives. - Utilize ChatGPT and other AI tools to boost productivity and work quality. **Required Skills & Qualifications:** - MBA/BBA (final-year students or recent graduates) from reputed Mysore business schools. - Excellent communication skills - verbal and written. - Strong multitasking and time-management abilities. - Proficiency in ChatGPT and other AI productivity tools. - Advanced Excel skills (data analysis, pivot tables, dashboards). - Strong PowerPoint skills (professional presentations and visual storytelling). - Positive attitude, eagerness to learn, and a problem-solving mindset. In this role, you will be part of a structured program that aims to develop your skills and knowledge in the IT industry. Successful candidates will have the opportunity to grow into roles such as IT Service Delivery Manager Trainee, Business Development Manager Trainee, Account Manager Trainee, or Solutions Manager Trainee based on their performance during the probation period.,

You will be joining a dynamic team at iSOCRATES as a Senior Manager, Partner Success, reporting to the Country Head. Your main responsibility will be to ensure the success, satisfaction, and growth of a diverse set of Product, Managed Services, and SaaS customers, primarily based in the U.S. Your deep understanding of the MADTech industry will be essential in managing key accounts, building strong relationships, and driving partner success initiatives. You will work closely with the Company's Global Delivery organization to oversee the successful onboarding of new customers, execution of strategic initiatives, managing client relationships, and ensuring measurable success for all assigned accounts. **Key Responsibilities:** - **Customer Relationship Management and Growth:** - Build and nurture long-term relationships with partner stakeholders at all organizational levels, acting as the primary point of contact for all partner-related inquiries - Develop a thorough understanding of partner needs and goals to drive value for both parties - Oversee partner accounts and manage day-to-day communication to ensure alignment with client expectations - Develop and execute partner growth and upsell plans to build and strengthen the Company's relationship with assigned accounts - Provide exceptional customer service and proactive support to resolve issues or concerns promptly - **Strategic Account Planning And Management:** - Lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and Executive Business Reviews (EBRs) to ensure progress on goals and drive continuous improvements - Develop, implement, and track shared success plans to outline account objectives and map out key strategic actions - Track key performance indicators (KPIs) for each account, ensuring regular updates and reporting to both internal teams and clients - **People Management:** - Lead and inspire a cross-functional team focused on delivering partner success - Manage and mentor a team of Partner Success Managers/Coordinators and other key roles - Provide leadership in driving the execution of partner success strategies - Foster a collaborative environment that encourages continuous learning, innovation, and knowledge sharing - Conduct regular performance reviews, set clear objectives, and support team members in their career development - **Financial & Operational Oversight:** - Assist in financial activities related to partner accounts - Oversee the creation of contractual documents - Provide project management support to ensure timely, within-budget, and high-quality execution of partner initiatives - **Project Management:** - Drive project execution across cross-functional teams - Oversee project planning, resource allocation, risk mitigation, and status reporting - **Data Analysis And Reporting:** - Analyze data to measure performance against goals and provide actionable insights to clients - Create reports and presentations using tools like Excel to communicate progress, forecasts, and performance metrics - Use CRM software to track client interactions, manage contacts, and analyze customer data - **Collaboration And Cross-Functional Support:** - Work closely with sales, marketing, campaign delivery, and technical teams - Provide input into product development and feature requests from partners - Collaborate with the client services team to ensure smooth project execution and delivery - **Technical Expertise And Product Knowledge:** - Develop a deep understanding of iSOCRATES products and services - Maintain a strong knowledge of 3rd party activation platforms - Stay current with industry trends, emerging technologies, and best practices - **Regulatory And Compliance Management:** - Ensure all partner interactions, contracts, and projects comply with industry regulations and company policies - Stay informed about relevant regulations within AdTech, MarTech, and DataTech domains and advise clients on best practices **Qualifications & Skills:** - Bachelors or Masters degree in Business, Marketing, Engineering, or a related field - Minimum of 15 years of professional experience, with at least 10 years in Partner Success, Technical Account Management, or Customer Account Management in the MarTech, AdTech, and/or DataTech industries - Highly proficient in English both written and verbal - Account planning experience with a demonstrated partner growth track record - Extensive experience and formal training in Project Management - Strong leadership experience with proven success in managing teams and driving performance - Strong customer service orientation with a focus on relationship building - Proficiency with CRM software and Microsoft Office Suite - Strong financial literacy, data analysis, and reporting skills - Ability to communicate complex technical concepts clearly to non-technical stakeholders - Strong organizational and time-management skills - Problem-solving and conflict resolution abilities - Self-starter with the ability to work independently and as part of a team - Demonstrated ability to build and maintain strong relationships with internal and external stakeholders - Passion for technology and eagerness to learn about emerging trends in the MADTech industry - Willingness to work in EST time zones to support global partners across different time zones,

As a Senior Manager- Business Process Optimization (BPO) at the University of the People, you will be responsible for leading and managing the optimization of business processes across the organization. You will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. Your role will require strong leadership, analytical abilities, and a deep understanding of process improvement methodologies. **Key Responsibilities:** - Lead the development and implementation of business process optimization strategies to enhance efficiency, reduce costs, and improve overall performance. - Collaborate with senior management to align process improvement initiatives with the organization's strategic goals. - Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and improvement opportunities. - Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity. - Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met. - Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts. - Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management). - Identify and recommend technological solutions to automate and streamline business processes. - Monitor the effectiveness of implemented changes and make data-driven adjustments as needed. - Prepare and present detailed reports and recommendations to senior management. - Lead, mentor, and develop business process optimization specialists, fostering a culture of continuous improvement. - Ensure all process improvements comply with relevant regulations, policies, and industry standards. **Qualifications Required:** - 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position. - Bachelor's degree in business administration, Operations Management, Industrial Engineering, or a related field. - Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM. - Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must. - Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. - Excellent analytical and problem-solving skills, with a focus on data-driven decision-making. - Proficiency in process mapping, data analysis, and project management software. - Ability to work in a fast-paced environment and manage multiple processes simultaneously. - High level of responsibility, organizational skills, and the ability to think strategically. This job was posted by Komala S from University of the People.,