790 Customer Segmentation Jobs

As a Leader Customer Relationship Management at Learningshala.in in Delhi, India, your role will involve customer retention, analytical skills, team management, market segmentation, and enhancing the overall customer experience. Key Responsibilities: - Implement CRM strategy & operations within the EdTech domain - Manage customer lifecycle, lead nurturing, and retention strategies - Utilize CRM tools, automation platforms, and data analytics effectively - Collaborate with sales, product, and marketing teams for better outcomes - Bring innovative ideas to enhance learner experiences Qualification Required: - Proven experience in CRM strategy & operations in the EdTech sector - Expertise in customer lifecycle management, lead nurturing, and retention strategies - Strong command over CRM tools, automation platforms, and data analytics - Ability to collaborate cross-functionally with sales, product, and marketing teams - Customer-first mindset with a focus on enhancing learner experiences,

Role Overview: As a Customer Success Manager (Hybrid Role) at Adobe, you will play a crucial role in driving customer success for strategic accounts in the JAPAC region. Your responsibilities will involve owning the end-to-end customer success lifecycle, developing deep customer relationships, and ensuring measurable value delivery from Adobe's Data & Insights solutions. You will collaborate closely with cross-functional teams to drive solution adoption, strengthen account health, and achieve business outcomes through personalized engagement strategies. Key Responsibilities: - Own the end-to-end customer success lifecycle for strategic accounts, focusing on driving customer health, solution adoption, renewals, and growth across Adobe Data & Insights solutions. - Develop a deep understanding of each customer's business goals, technical ecosystem, and data architecture to guide meaningful AEP/RTCDP/CJA use cases and ROI-driven outcomes. - Act as the primary executive contact for customer engagements, leading technical discussions, discovery sessions, and value realization roadmaps. - Define and track success plans with clear milestones and measurable KPIs across multiple stakeholders and business units. - Conduct enablement sessions and workshops to enhance platform maturity and customer self-sufficiency. - Collaborate with Account Executives, TAMs, Solution Consultants, and Professional Services to ensure a cohesive customer strategy and delivery. - Proactively identify account risks, create get well plans, and advocate customer needs within Adobe's internal ecosystem. - Leverage internal Adobe programs to build scalable, consistent engagement frameworks and participate in strategic initiatives to contribute to the evolution of the CSM practice. Qualifications Required: - Bachelor's Degree or higher in Business, Marketing, Engineering, or related field. MBA preferred. - 10-14 years of experience in Customer Success, Business Consulting, or Technical Account Management in the SaaS or MarTech space. - Proven ability to influence C-level executives, drive business transformation, and translate technical capabilities into business value. - Expertise in Adobe Experience Platform (AEP), Real-Time CDP, and Customer Journey Analytics (CJA) is required. Adobe certifications are a strong plus. - Familiarity with data modeling, segmentation, identity resolution, and activation concepts across channels. - Strong communication, facilitation, and program management skills across complex enterprise environments. - Passion for continuous learning, customer-centric innovation, and collaborative problem solving. - Experience working across multi-solution environments is a bonus. - Effective at leading executive C-level discussions and presentations. - Flexibility to travel up to 20%. - Strong team player and stakeholder management skills. - Experience in delivering webinars, both online and in person.,

Role Overview: As a Senior Manager Customer Relationship Management at RDMR, you will be responsible for overseeing CRM strategies, managing customer relationships, and ensuring customer satisfaction. Your daily tasks will include analyzing customer data, segmenting markets, driving sales through optimized CRM processes, and managing various projects related to customer engagement. Key Responsibilities: - Analyzing customer data to identify trends and insights - Segmenting markets to target specific customer groups effectively - Driving sales through optimized CRM processes - Managing various projects related to customer engagement Qualification Required: - Strong analytical skills and market segmentation experience - Excellent communication and sales skills - Proficiency in project management - Solid understanding of CRM software and processes - Exceptional organizational and multitasking abilities - Minimum of a bachelor's degree in Business Administration, Marketing, or related field - Prior experience in a senior CRM or similar role is highly desirable,

Your role as a Business Development Executive at this company involves achieving business targets by acquiring new client relationships and maintaining them. You will need to identify target areas for prospective business and pre-screen customer segments according to the organization's norms. Your responsibilities will include: - Ensuring a certain number of log-ins along with disbursement - Striving for high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products as required In addition, you will be expected to: - Execute sales promotion activities to generate customer interest in the TCFSL brand - Build strong client relationships internally and externally - Establish a strong brand identification with potential customers - Ensure vendor empanelment, develop relationships with new vendors, and create strong distribution channels - Ensure compliance with all Audit/RBI regulations to maintain the company's standards To excel in this role, you should be a graduate in any discipline with a strong focus on achieving business targets and providing exceptional customer service.,

Role Overview: As a Customer Relationship Management Manager at our company located in Varanasi, you will be responsible for managing customer relationships, analyzing customer data, identifying market segments, and developing effective sales strategies. Your role will involve overseeing projects, effectively communicating with stakeholders, and ensuring customer satisfaction and retention. Key Responsibilities: - Manage customer relationships - Analyze customer data - Identify market segments - Develop effective sales strategies - Oversee projects - Communicate effectively with stakeholders - Ensure customer satisfaction and retention Qualifications Required: - Strong Analytical Skills for understanding customer data - Excellent Communication skills for interacting with customers and team members - Expertise in Sales and Market Segmentation - Proven Project Management skills - Ability to work collaboratively in a team environment - Experience in CRM software and tools is a plus - Bachelor's degree in Business, Marketing, or a related field,

As a Customer Relationship Management (CRM) Manager located in Nagpur, your role will involve overseeing the daily management of customer databases, collaborating with the sales team to enhance client engagement, and developing strategies for customer retention. Your responsibilities will include analyzing customer data, segmenting markets for effective targeting, and managing customer interaction projects to ensure timely delivery and success. It is crucial for you to collaborate with other departments to align customer relationship efforts with the overall business goals. Key Responsibilities: - Analyze customer data to derive meaningful insights - Coordinate with the sales team to enhance client engagement - Develop strategies for customer retention - Segment markets for effective targeting - Manage customer interaction projects for timely delivery and success - Collaborate with other departments to align customer relationship efforts with business goals Qualifications: - Strong analytical skills to interpret data for decision-making - Effective communication skills to liaise between teams and interact with clients - Sales expertise with a focus on driving customer retention and business growth - Knowledge of market segmentation to tailor approaches for diverse client groups - Proficiency in project management to organize and execute customer-focused initiatives - Experience with CRM tools and platforms (preferred) - Bachelor's degree in Business Administration, Marketing, or a related field,

As a Customer Support Specialist (Paid Plans) at Tide, you will be dedicated to providing first-class service to our paid accounts members. You will manage, maintain & nurture relationships with the goal of generating revenue for Tide and adding value for our SMEs. Your role will involve working on shifts and weekends on a rotational basis. In this role, you will: - Identify pain points and address the needs & requirements of members within Tide's scope or fast track admin/requests where possible - Become a brand advocate for Tide by collaborating with other Plus/Pro team members in optimizing & developing the plan's proposition - Focus on building and maintaining relationships with our Plus/Pro members by providing excellent service - Utilize data to monitor existing usage, identify new opportunities based on customer feedback, segmentation, personas, and user research, as well as stay informed about industry trends To be a great fit for this role, you should: - Be comfortable on the phone interacting with customers and have experience dealing with member queries - Have at least 1.5 years of experience in UK/USA voice process and be data literate - Possess strong verbal and written English skills (minimum EF Set 50; any certificate for C1 level and above is a plus) - Have experience with MS Office, especially Excel, and demonstrate solid problem-solving skills - Exhibit robust communication skills with customers and internally within the business - Show the ability to self-drive, multitask, and collaborate effectively within teams It would be advantageous if you have: - Experience in Fin-tech, a start-up, or a fast-growing tech company - Familiarity with Looker and/or Zendesk - Worked in subscription and/or app-based business models or membership programs - Background in customer services support function and analytics knowledge for plan usage optimization In return, you can expect: - Competitive salary - Self & Family Health Insurance - Term & Life Insurance - OPD Benefits - Mental wellbeing through Plumm - Learning & Development Budget - Privilege leaves, Casual leaves, Sick leaves - 3 paid days off for volunteering or L&D activities Tide is a place where everyone is valued and respected, fostering a transparent and inclusive environment where every voice is heard.,

As a CRM and Customer Service Associate in the Fashion Industry, you will play a crucial role in managing customer relationships, implementing loyalty programs, and enhancing customer engagement. Your responsibilities will include: - Customer Data Management: - Maintain and update the CRM database for data accuracy and consistency. - Segment customer data for targeted marketing efforts. - Monitor customer interactions to keep profiles current and actionable. - Campaign Management: - Plan and execute CRM-driven campaigns across various communication channels. - Optimize campaigns through A/B testing, personalization, and automation. - Track and analyze campaign performance to derive actionable insights. - Customer Engagement and Retention: - Develop and implement customer loyalty programs and initiatives. - Identify and address customer pain points to enhance satisfaction. - Assist in resolving customer queries or concerns through CRM platforms. - Analytics and Reporting: - Analyze customer data to identify trends, preferences, and opportunities. - Prepare detailed reports on customer engagement, retention, and campaign ROI. - Provide recommendations to improve the customer lifecycle journey. - Collaboration and Coordination: - Work closely with marketing, sales, and IT teams to align CRM efforts with business goals. - Coordinate with vendors and software providers for CRM platform updates. - Customer Interaction and Support: - Provide exceptional service through various channels (phone, email, chat, social media) with professionalism. - Address customer inquiries regarding products, orders, warranties, and repairs accurately. Qualifications Required: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3+ years of experience in CRM roles or similar positions. - Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho). - Strong analytical skills and ability to interpret data effectively. - Excellent communication and interpersonal skills. - Knowledge of email marketing and customer segmentation techniques. - Familiarity with marketing automation tools and loyalty programs. If this role excites you and aligns with your experience, please send your updated resume along with salary details to the provided email address. Feel free to contact Satish at the given phone number for any queries. Website: www.glansolutions.com Job Type: Full-time Note: Please ensure you have relevant experience in the Fashion Industry, strong English speaking skills, and willingness to work at the Gurgaon location before applying for this position.,

Role Overview: As the Manager Customer Insights & Analytics within the International Customer Engagement Team at Zoetis, your primary responsibility is to develop and implement a comprehensive insights strategy. This strategy aims to enable data-driven decision-making that is human-centric and empowers the organization to achieve its strategic objectives. You will play a key role in extracting actionable insights from complex customer data sets to understand behavior patterns and identify opportunities for enhancing customer experience. Your role will involve collaborating with various teams, including the Digital Platforms team and the wider Insights & Analytics team, to establish reporting and analytics capabilities. By leveraging advanced behavioral segmentation models, you will support the development of personalized marketing strategies and improve customer targeting. Additionally, you will work closely with the Omnichannel Marketing Manager to conduct customer journey mapping and identify areas for enhancing the overall customer experience. Strong leadership qualities, change management skills, and effective communication are essential for success in this role. You will be responsible for architecting innovative concepts, providing strategic guidance, and delivering solutions to drive business growth. Operating in a fast-paced environment, you should be able to work both independently and collaboratively to meet tight deadlines. Key Responsibilities: - Omnichannel Insights - Strategy and Direction: - Develop and execute a comprehensive omnichannel analytics strategy aligned with sales and marketing objectives. - Analyze diverse customer data sets to identify trends, behaviors, and opportunities. - Create advanced behavioral customer segmentation models to support personalized marketing strategies. - Provide actionable insights to enhance customer acquisition, retention, and lifetime value. - Collaborate with various teams to design solutions that improve the customer journey and increase satisfaction. - Performance Measurement, Reporting, and Insights: - Develop and maintain omnichannel reporting dashboards and KPIs. - Define KPIs to assess the effectiveness of marketing campaigns on customer engagement. - Monitor and report on engagement metrics to optimize campaign performance. - Utilize advanced analytical techniques to forecast customer behavior and business outcomes. - Data Management: - Identify internal and external data sources to support business decisions. - Establish quality standards for collected data to ensure accuracy and relevance. Qualification Required: - Education and Experience: - Minimum of 7 years" international commercial or digital experience. - Proficiency in customer analytics, digital media, and statistical analysis. - Strong knowledge of data analytics tools and platforms. - Previous experience in SQL, Google Analytics, and other relevant software. - Technical Skills Requirements: - Leadership skills, outstanding communication, and customer-centric approach. - Ability to translate complex concepts into actionable insights. - Proficiency in digital marketing disciplines and project management. - Excellent English language communication skills. About Zoetis: Zoetis is a Fortune 500 company and a global leader in animal health. The company focuses on discovering, developing, and commercializing technologies for animals. Zoetis offers competitive benefits and programs to support employee well-being. In this role, you will have the opportunity to drive strategic insights and analytics initiatives that contribute to the overall success of Zoetis in advancing care for animals and humankind.,

As a Customer Retention and Email Channel Specialist at our company, you will play a crucial role in developing and executing effective B2B email marketing strategies to drive new user acquisition, customer engagement, and revenue growth. Your strong communication skills and analytical abilities will be key in optimizing campaigns for maximum results. Responsibilities: - Develop and execute effective B2B email marketing strategies to generate leads, drive engagement, and revenue. - Collaborate with cross-functional teams to create engaging communications with the target audience. - Identify customer segments for personalized targeting. - Conduct A/B testing to optimize email campaigns. - Monitor, analyze, and optimize campaign performance. - Maintain and update email lists for accuracy and compliance. - Stay updated on industry trends and best practices. Job Duties: - Work with various teams to craft and send personalized emails. - Develop customer targeting and communication strategies. - Implement marketing automation and triggers. - Conduct A/B tests and analyze results. - Improve email templates to enhance conversion rates. - Ensure compliance with relevant laws and regulations. - Provide feedback to enhance marketing strategies. Skills Required: - Minimum 5 years of experience in cold email marketing or related field. - Proficiency in email marketing tools and software. - Strong analytical skills and data interpretation abilities. - Experience in customer segmentation and subscriber management. - Knowledge of data protection regulations and best practices. - Familiarity with CRM and marketing automation software. - Understanding of platforms like Wordpress, HTML, and Google Analytics. - Excellent written and verbal communication skills. - Ability to work independently and collaboratively. - Strong organizational and time management skills.,

Role Overview: You are being offered a full-time on-site role as the Head of Customer Relationship Management (CRM Head) for a Real Estate development firm based in Gurugram. Your primary responsibilities will include leading and managing customer retention strategies, overseeing customer segmentation initiatives, and implementing customer-centric approaches to enhance customer experience. You will be required to analyze customer data, mentor the CRM team, and collaborate effectively with cross-functional teams to drive customer satisfaction and loyalty. Key Responsibilities: - Proficiency in Customer Retention and strategies for enhancing Customer Experience - Strong Analytical Skills and experience in Market Segmentation - Proven Team Management and leadership abilities - Deliver better than the industry benchmarks on collections as well as customer engagement - Work closely and seamlessly with channel partners in a clear transparent manner - Exceptional problem-solving and decision-making skills - Excellent communication and interpersonal skills - Excellent stakeholder management skills - ability to engage own team and cross-functional stakeholders - Experience in CRM platforms and tools is an advantage - Collaborate closely with Sales and Projects departments to deliver excellent customer experience - Ensure minimal or zero litigation on account of customer relationship management - Ability to leverage technology to draw insights and develop action plans in the best interest of the company - Attention to detail - ensure error-free documentation with the customer as well as regulatory authorities Qualifications: - Proficiency in Customer Retention and strategies for enhancing Customer Experience - Strong Analytical Skills and experience in Market Segmentation - Proven Team Management and leadership abilities - Deliver better than the industry benchmarks on collections as well as customer engagement - Work closely and seamlessly with channel partners in a clear transparent manner - Exceptional problem-solving and decision-making skills - Excellent communication and interpersonal skills - Excellent stakeholder management skills - ability to engage own team and cross-functional stakeholders - Experience in CRM platforms and tools is an advantage - MBA or equivalent qualification in Business, Marketing, or related field preferred - Background in real estate, technology, or a related sector is a must - Minimum 15 years of total experience (Note: Additional details about the company were not provided in the Job Description),

Role Overview: As a Manager at Tredence, you will have the opportunity to work with clients leading marketing & customer roles at Fortune 100 Retailers. Your main responsibility will be to collaborate with stakeholders across the organization to gather requirements, understand business problems, and bridge the gap between business needs and analytical solutions. You will work with leadership and Subject Matter Experts (SMEs) to develop innovative solutions for business challenges using your expertise in retail data and analytics. Additionally, you will leverage advanced analytics and machine learning techniques to drive growth throughout the customer lifecycle. Your role will also involve leading and mentoring a team of data analysts and data engineers to foster innovation and excellence in analytics projects. Key Responsibilities: - Work closely with stakeholders to gather requirements and understand business problems - Act as a bridge between business needs and analytical solutions - Collaborate with leadership and SMEs to create innovative solutions for business challenges - Utilize expertise in retail data and analytics to drive decision-making - Use advanced analytics and machine learning techniques to drive growth throughout the customer lifecycle - Lead and mentor a team of data analysts and data engineers - Assist in Opportunity identification, POV creation, and Proposal for clients - Apply Agile methods to manage analytics projects efficiently Qualifications Required: - 6-13 years of professional experience in Analytics, with expertise in retail, marketing, and customer analytics projects - Demonstrated capability in machine learning domains such as regression, classification, and unsupervised learning - Experience in marketing analytics, including evaluating campaign effectiveness, test and learn, AB testing, market mix modeling, and multi-touch attribution - Proficiency in building customer segments, Propensity Models, CLTV Models, Recommender system, etc. - Experience working on Data Products and developing Retail Data Models, Customer Data Models, Promotions Data Models, etc. - Advanced programming skills in SQL, Python, and PySpark, capable of leading and guiding teams - Experience with platforms such as GCP, Azure, AWS, Databricks, Snowflake, etc. - Knowledge of data visualization tools like Tableau and PowerBI - Strong problem-solving, organizational, and project management capabilities - Leadership experience with a proven track record of mentoring and developing high-performing teams - Effective communication skills for presenting complex insights to stakeholders (Note: The additional details of the company were not provided in the job description),

Role Overview: At EY, you will have the opportunity to shape a career that is as unique as you are, with the necessary global support, inclusive culture, and advanced technology to help you reach your full potential. Your distinctive voice and perspective are crucial in contributing to EY's continuous improvement. Join the team to create an exceptional experience for yourself and contribute towards building a better working world for all. Key Responsibilities: - Coordinate with stakeholders to gather business requirements. - Participate in all stages of the software development lifecycle, including estimating, technical design, implementation, documentation, testing, deployment, and support of applications developed for clients. Qualifications Required: - Bachelor's degree or equivalent. - Minimum of 5 years of full life cycle implementation experience using various SDLC methodologies (waterfall, Agile). - Minimum of 4 years of experience implementing Adobe Experience Platform solutions. - Minimum of 4 years of experience delivering projects, including leading group workshops and joint application design sessions. - Proven work experience as a Data Lead, Data Scientist, Data Analyst, or similar role. Additional Company Details: EY aims to create a better working world by fostering long-term value for clients, people, and society while building trust in the capital markets. With the support of data and technology, diverse EY teams in over 150 countries offer assurance and assist clients in their growth, transformation, and operations. Operating across assurance, consulting, law, strategy, tax, and transactions, EY teams focus on asking better questions to find innovative solutions to the complex challenges of today's world.,

Role Overview: As a Sr. Specialist - Customer Community at Responsive, your primary responsibility will be to build and maintain an engaging customer community on the Higher Logic Vanilla platform. Working closely with various teams within the organization, you will play a key role in shaping a top-tier community experience that fosters customer value, enhances product adoption, and facilitates peer-to-peer learning. Reporting to the Manager of Customer Success - Digital, you will be the central voice of the community, ensuring that customers feel supported, informed, and connected. Key Responsibilities: - Own and manage the day-to-day operations of the Responsive Community platform, including content planning, event scheduling, category structure, roles, badges, permissions, and admin settings. - Act as a moderator and actively engage in community discussions to encourage participation, maintain a positive atmosphere, and uphold high-quality conversations. - Collaborate with various stakeholders to curate and amplify valuable content, events, and discussions within the community. - Coordinate with Marketing and Academy teams to align community content with product launches, lifecycle campaigns, certifications, and educational initiatives. - Develop and implement strategies to boost membership, participation, and engagement across different customer segments. - Create newsletters, polls, badges, member spotlights, giveaways, and campaigns to enhance user involvement and loyalty. - Analyze community metrics and member trends to enhance content strategy, engagement planning, and platform structure. - Work with Product, Professional Services, and Support teams to identify areas for content creation that can help reduce ticket volume, improve onboarding, and drive adoption. - Establish moderation workflows to ensure prompt responses to queries and redirect posts to the relevant teams when necessary. - Lead customer feedback loops and communicate key themes to the Product and Customer Success teams for roadmap and success programming influence. Qualifications Required: - Bachelor's degree in computer science, information technology, or a similar field. - 5-8+ years of experience in community management, customer marketing, digital customer success, or a similar role in a B2B SaaS environment. - Proficiency with Higher Logic Vanilla or a comparable community platform, including administration, analytics, and engagement strategy. - Demonstrated track record of building and managing online communities, driving participation, and delivering member value. - Ability to collaborate effectively with Customer Success, Marketing, Product, and Education teams. - Strong written communication skills with the capability to shape tone and brand voice. - Creative thinker experienced in designing community content, campaigns, and event experiences. - Proficient in community analytics, reporting tools, and member segmentation. - Highly organized and detail-oriented, capable of managing multiple initiatives and community needs simultaneously. - Data- and insights-driven mindset with a passion for understanding customer requirements at scale. - Enthusiastic collaborator with the ability to influence and coordinate across functions. - Comfortable with taking initiative, working independently, and driving outcomes end-to-end. - Excellent time management skills with the ability to handle competing priorities in a fast-paced startup environment. - Research-oriented mindset with a quick exploration, testing, and iteration ability.,

As a Senior Analyst in the Segmentation & Customer Onboarding team, you will play a crucial role in shaping customer acquisition and onboarding strategies by leveraging analytical insights. Your responsibilities will include: - Designing and implementing customer segmentation frameworks to support targeted onboarding strategies. - Optimizing and managing workflows using Salesforce New Account Model for seamless onboarding. - Analyzing performance data to recommend process improvements and enhance customer experience. - Collaborating with cross-functional teams to ensure accurate and efficient CRM data handling. - Generating reports, dashboards, and actionable insights using advanced Excel skills. - Utilizing Dun & Bradstreet (D&B) datasets to enrich customer profiles and drive smarter segmentation. - Ensuring data integrity by maintaining data hygiene and conducting regular Salesforce audits. To excel in this role, we are looking for candidates with the following qualifications: - Proven experience in customer segmentation and onboarding analytics. - Proficiency in Salesforce, specifically the New Account Model. - Strong command over Microsoft Excel including pivot tables, advanced formulas, and data visualization. - Solid understanding of CRM platforms and data architecture. - Familiarity with D&B data services and their application in business analytics. - Excellent communication skills and stakeholder management abilities. - A knack for problem-solving and analytical thinking. Additionally, we require candidates to have 3-5 years of experience with any graduation degree. In terms of competencies, you should possess skills in: - Solving Complex Problems - Interacting with People at Different Levels - Prioritizing and Organizing Work - Serving Customers - Building and Supporting Teams - Driving for Results - Using Math Your skills should include: - Continuous Process Improvement - Data Management - Data Analysis - Research - Reports Development - Metadata Analysis - Sales Tools Education-wise, a bachelor's or master's degree in business administration, marketing, or a relevant field is preferred for this role.,

Role Overview: As a CJA Developer, you will be responsible for designing, implementing, and optimizing Adobe Customer Journey Analytics solutions. You will work closely with cross-functional teams to deliver actionable insights that enhance customer experience across digital touchpoints. Key Responsibilities: - Build, configure, and maintain Adobe CJA Data Views and Connections. - Track customer journeys across multiple channels and touchpoints. - Ensure data integrity and quality within Adobe Experience Platform (AEP) Data Lake. - Develop governance frameworks and enforce data security standards. - Create dashboards and reports using Adobe Analytics and CJA. - Derive insights from customer behavior and recommend data-driven improvements. - Integrate CJA with Adobe Realtime CDP, Adobe Journey Optimizer, and other Adobe Experience Cloud tools. - Resolve data quality issues and implement custom reporting solutions. - Partner with marketing, IT, and data teams to align analytics with business goals. - Educate internal teams on CJA usage and best practices. Qualification Required: - 4 years of experience with Adobe Analytics and Adobe CJA. - 3 years in data stewardship within AEP. - Strong background in data architecture, analytics, or data engineering. - Proficiency in JavaScript, SQL, ETL processes, and API integrations. - Experience with BI tools like Tableau, Power BI, or Looker. Additional Details: Experience with Adobe Campaign, Adobe Target, or other Adobe Experience Cloud products is preferred. Familiarity with digital marketing, customer segmentation, and marketing automation is a plus. Experience in BFSI is also a bonus. (Note: No additional details about the company were provided in the job description.),

As a Customer Engagement Associate at Tradu, you will play a crucial role in executing the global customer engagement strategy under the guidance of the CRM Lifecycle Manager. Your primary focus will be on planning and optimizing CRM campaigns to enhance customer experience and drive key performance indicators. Your attention to detail, analytical mindset, and collaborative spirit will be instrumental in transforming CRM campaigns to deliver personalized and targeted content. Key Responsibilities: - Plan, create, and execute CRM campaigns aligned with the marketing calendar and product launches. - Develop and optimize customer journey lifecycles in collaboration with core teams. - Utilize multi-channel campaigns to improve key KPIs such as Open and Click to open rates, funded %, traded %, and retention rates. - Ensure that campaign messaging aligns with the overall customer journey, maintaining relevance and value. - Conduct quality assurance checks on campaigns to maintain compliance and suggest process enhancements. - Manage end-to-end campaign processes including design briefs, asset trafficking, and template creation. - Explore segmentation strategies for streamlined multi-channel journeys and leverage dynamic content opportunities. - Review retention/engagement reports to identify optimization opportunities and address concerns promptly. - Escalate any CRM platform or communication issues efficiently. - Collaborate with the VP of Lifecycle and Automation on campaign development and planning. Skills, Knowledge, and Experience: - Proficiency in core CRM and Retention Marketing KPIs. - Strong creative eye with exceptional attention to detail. - Customer-focused mindset with a solid grasp of marketing principles. - Experience in utilizing various marketing channels like email, push notifications, and content cards. - Proficient in Microsoft Office tools, especially Excel. - Ability to build and maintain strong working relationships. - Proactive and clear communicator with excellent time management skills. - Self-starter with a proactive approach to tasks. - Inquisitive nature, keeping abreast of the latest CRM trends and competitive insights. - Passion for customer engagement and commitment to maintaining Tradu's high standards. - Excellent written and verbal communication skills in English. Working days/hours: Monday to Friday; Office location - SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai -032 All Technementals Innovation India Private Limited employees must be eligible to work in India. Please review Tradu's website at https://www.tradu.com/uk/ for more information about the company.,

Role Overview: As a Marketing Analyst at our IT company, your primary role will involve analyzing market trends, identifying business opportunities, and developing strategies to optimize marketing efforts. You will conduct market research, analyze data, and support marketing initiatives to drive growth. Key Responsibilities: - Conduct thorough market research to identify industry trends, market demands, and competitive landscape. - Analyze data on consumers, competitors, and market conditions to inform marketing strategies. - Prepare detailed reports on findings and insights for the marketing team and senior management. - Collect, analyze, and interpret data from various sources like web analytics, sales data, and market research. - Develop and maintain dashboards and reports to track key performance indicators (KPIs). - Use statistical tools and techniques to identify patterns and trends. - Play a crucial role in developing marketing strategies and campaigns based on data-driven insights. - Work closely with the marketing team to implement marketing plans and strategies. - Monitor and evaluate the effectiveness of marketing campaigns and initiatives. - Provide regular performance reports and make recommendations for optimization. - Track and analyze the ROI of marketing efforts. - Conduct customer segmentation and profiling to better understand target audiences. - Develop customer personas and journey maps to guide marketing strategies. - Collect and analyze customer feedback to improve marketing and product strategies. - Collaborate with cross-functional teams including sales, product development, and customer service. - Provide data-driven insights to support decision-making across departments. - Collaborate with external agencies and vendors as needed. Qualification Required: - Bachelor's degree, with 1 year of experience as a Marketing Analyst preferred. - Proficiency in English, Hindi, and Marathi languages preferred. Additional Details: This is a full-time position located in Jalgaon, Maharashtra. Benefits include health insurance and provident fund. The work schedule is during the day shift, and performance bonuses are offered on a quarterly and yearly basis. Make sure to stay updated on the latest marketing technologies and trends to enhance analysis and reporting.,

As a Marketing Manager at HappyEasyGo, your role will involve implementing a marketing strategy to increase brand awareness, generate subscribers, and boost market share and revenues. You will be responsible for driving change within the organization by focusing on elements such as social media and digitalization. Building brand awareness through social media platforms and ensuring all communications align with the brand will be key aspects of your role. Utilizing data analytics to derive marketing insights and conceptualizing new key metrics for customer acquisition, conversions, engagement, and customer satisfaction will be crucial. You will also establish strategic business partnerships with leading banks, wallets, and e-commerce platforms to attract the target audience and maximize brand presence. Developing innovative digital marketing strategies using SEO, SEM, and other techniques to drive traffic and generate interest in company products and services will be part of your responsibilities. Monitoring and evaluating social marketing campaigns to increase reach, revenue, and user acquisition from various digital platforms will also be essential. In addition, you will service key accounts, understand their requirements, and customize products/services to meet their business needs. Designing and developing an affiliate program to maximize conversion and create a new booking channel for the platform will be another aspect of your role. You will drive the execution of marketing campaigns, value propositions, and customer segmentation, creating campaign briefs for design, content generation, and meeting end-to-end campaign needs such as mailers, push notifications, offer pages, app banners, and SMS. Employing a variety of communication tools like print advertising, visual merchandising, direct marketing, strategic partnerships, and events marketing to enhance brand presence will also be part of your responsibilities. Qualifications Required: - Graduate/Post Graduate with 6-10 years of experience in Marketing Communication, with at least 2 years of experience in Management and Leadership - Working experience in the Travel Industry or E-Commerce is preferred - Proven work experience as a Manager - Excellent verbal and written communication skills - Strong team management skills - Strong inclination to take on additional responsibilities and ensure delivery with a high level of commitment As the Marketing Manager at HappyEasyGo, you will play a key role in driving the company's marketing initiatives, increasing brand awareness, and maximizing market share and revenues.,

As an Intern in the CRM department at Tata CLiQ, you will play a key role in enhancing customer relationship management and implementing effective retention marketing strategies. Your primary objective will be to assist in developing and executing CRM and retention marketing initiatives, focusing on customer engagement, satisfaction, and fostering long-term relationships through targeted content and communication. Key Responsibilities: - Collaborate on identifying and segmenting customer groups for personalized communication. - Coordinate strategies to help drive traffic and customer retention. - Work on the setup of remarketing and customer lifecycle management projects. - Conduct market research, competitors analysis, and benchmarking. Qualifications: - Recent MBA graduate or pursuing a degree in Marketing, Business, or related field. - Strong communication and writing skills. - Analytical mindset with the ability to interpret data and draw insights. - Familiarity with CRM tools and marketing automation platforms is a plus. This internship at Tata CLiQ offers a unique opportunity to gain hands-on experience in CRM and retention marketing, contributing to the growth and success of the company.,