3,767 Customer Service Assistant Jobs in Pune

Job Description: We are hiring Customer Service Executives for leading MNC BPOs across Pune, Hyderabad, Mumbai, and Bangalore. This is an excellent opportunity for candidates looking to build a stable and rewarding career in the customer support domain. Key Responsibilities: Handle customer queries via calls, emails, or chat (based on process). Resolve complaints with a customer-first approach. Document all customer interactions clearly and accurately. Adhere to quality standards and process compliance. Maintain professionalism and courtesy throughout all interactions. Eligibility: Graduates / Undergraduates can apply. Excellent verbal and written communication skills. Willing to work in rotational shifts / night shifts (for international processes). Freshers encouraged; experience in BPO / Customer Service is a plus. Must be ready for immediate joining. Perks & Benefits: Fixed salary + attractive performance incentives. 5-day work week (depending on process). Cab facility (based on shift & location). Career growth and cross-process learning opportunities. Friendly work culture with international exposure. Walk-in or Apply Now Limited Openings! White Horse Manpower Consultancy Pvt. Ltd.#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road (Exit of Commercial Street), Bangalore 560051 Call/WhatsApp for Pune/Mumbai/Hyderabad/Bangalore Jobs: Contact: 9342431048/49 9972020040/50 9900777511 9620000443, 8151030036, 9008837779 810578222, 

Hiring for customer service5 days workingAmit Gandhi 99108775182 rotational offProfile Customer Service(voice process)US Shiftboth side cabsLocation Pune, Noidaneed grad +2 years exp in international bpoAmit Gandhi 9910877518

Hello Everyone. We are hiring for Customer Service ( international Voice process) Job Role : Associate, Sr. Associate Job location: Pune Salary Range : 3 to 4.5 Lpa + Variable Experience: 0-4 years with excellent communication skills Flexible to work in rotational shifts Notice period: 0- 30 days interview date : 22nd Nov 2025 interested candidates share ur resume to WhatsApp number 9963919801 or sreejar.jobsterritory@gmail.com

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   

We are currently hiring enthusiastic and customer-focused individuals for various roles in our International Voice Process division. This is a fantastic opportunity to launch or enhance your career in domains such as Insurance, Sales, Collections, Customer Retention, and Lead Generation. Whether you're a fresher or bring relevant experience, we offer a platform to grow, perform, and succeed in a fast-paced, rewarding environment. Key Responsibilities: Handle inbound and outbound international customer calls. Address customer queries and provide appropriate solutions. Drive sales or collections targets as per the role. Maintain high levels of customer satisfaction. Build rapport and maintain strong client relationships. Meet quality and performance benchmarks consistently. Eligibility Criteria: Excellent communication skills both oral and written. Freshers and experienced candidates welcome. Graduates and undergraduates may apply. Willingness to work in US and general shifts. Perks & Benefits: Competitive salary up to 5.5 LPA. Unlimited incentives based on performance. Free cab facility (both sides). Fixed weekends off (Saturday & Sunday). Opportunity to work with top international clients. Career advancement and growth opportunities. Supportive and inclusive work environment. No charges from candidates for placement.

Job Title: Customer Service Executive BPO Location: Kharadi / Viman Nagar / Magarpatta / Hinjawadi, Pune Job Type: Full-Time Job Description: Skyscraper Consulting is hiring freshers for Customer Service profiles in BPOs. Candidates will have the opportunity to work with top companies including WNS, TechM, EXL, Mphasis, Capita, TCS and many more. Shift: Fixed 6:30 PM to 3:30 AM + Fixed Weekend Off Salary: 17,000 to 25,000 + Incentives Perks: Free Pick and Drop How to Apply: Call: 8983678989 / 9226639337 Email: Walk-In Address: Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune 411001 Note: Walk-in and collect your offer from your desired company.

Role Overview: As a Customer Service Team Lead at Palmonas, you will be responsible for leading a young and dynamic customer service team. Your main goal will be to ensure exceptional customer experience by providing quick and empathetic resolutions. Additionally, you will play a key role in driving team performance through coaching, tracking, analyzing, and improving customer service KPIs. Key Responsibilities: - Lead and mentor a team of customer service executives to deliver high-quality service. - Handle escalations efficiently and provide empathetic resolutions to customer issues. - Track, analyze, and improve customer service Key Performance Indicators (KPIs) to enhance team performance. - Collaborate with retail and operations teams to ensure smooth issue resolution. - Foster a culture of accountability, empathy, and continuous learning among team members. Qualifications Required: - 4-6 years of experience in customer service, preferably in retail, jewellery, or direct-to-consumer (D2C) industries. - Previous experience in a team lead or supervisory role. - Excellent communication and conflict-resolution skills. - Ability to thrive in a fast-paced startup environment. - Passion for ensuring customer delight and problem-solving.,

In this role of Inbound Customer Service Representative, your primary responsibilities will include handling customer inquiries, resolving complaints, and ensuring excellent customer experiences. You will be assisting customers over phone, email, or chat, providing accurate information about products or services, and maintaining customer records. Your role will involve delivering prompt and courteous service to maintain high levels of customer satisfaction and loyalty. Key Responsibilities: - Handle customer inquiries and resolve complaints - Assist customers over phone, email, or chat - Provide accurate information about products or services - Maintain customer records - Deliver prompt and courteous service to maintain high levels of customer satisfaction and loyalty Qualifications: - Strong skills in Customer Service, Customer Satisfaction, and Customer Experience - Experience in roles related to Customer Support and Customer Service Representatives - Exceptional communication, problem-solving, and interpersonal abilities - Ability to handle inquiries professionally and empathetically in a fast-paced environment - Prior experience in similar roles is a plus - Proficiency in using customer support tools and software is preferred - High school diploma or equivalent; additional qualifications in customer service is advantageous In this role of Inbound Customer Service Representative, your primary responsibilities will include handling customer inquiries, resolving complaints, and ensuring excellent customer experiences. You will be assisting customers over phone, email, or chat, providing accurate information about products or services, and maintaining customer records. Your role will involve delivering prompt and courteous service to maintain high levels of customer satisfaction and loyalty. Key Responsibilities: - Handle customer inquiries and resolve complaints - Assist customers over phone, email, or chat - Provide accurate information about products or services - Maintain customer records - Deliver prompt and courteous service to maintain high levels of customer satisfaction and loyalty Qualifications: - Strong skills in Customer Service, Customer Satisfaction, and Customer Experience - Experience in roles related to Customer Support and Customer Service Representatives - Exceptional communication, problem-solving, and interpersonal abilities - Ability to handle inquiries professionally and empathetically in a fast-paced environment - Prior experience in similar roles is a plus - Proficiency in using customer support tools and software is preferred - High school diploma or equivalent; additional qualifications in customer service is advantageous

You have experience in handling customer service for a banking client with moto services like insurance, loan, mortgage, etc. Your role will involve providing customer service excellence by demonstrating strong empathy, active listening, and relationship-building skills. Your communication skills are crucial, as you must be able to communicate clearly and effectively with diverse stakeholders, both verbally and in writing. Additionally, your organizational skills will be put to the test as you prioritize tasks and manage high-volume workflows efficiently. Your problem-solving abilities will be essential in this role, as you will need to apply analytical thinking to resolve issues and identify areas for process improvement. Stakeholder management is another key aspect of the job, requiring you to effectively manage expectations and build trust with clients and colleagues. Finally, your adaptability will be challenged as you must be able to work under pressure and quickly adapt to changing priorities in a fast-paced environment.,

Role Overview: You will be responsible for managing customer queries and operations in this operational role. You may seek appropriate guidance to ensure the delivery of quality outcomes. Your main responsibilities will include taking ownership of customer issues, solving problems by providing resolutions, researching, diagnosing, troubleshooting, and identifying solutions to resolve system/application issues. You will also need to follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams and ensure SLAs are achieved while working proactively to maintain the same. Key Responsibilities: - Taking ownership of customer issues reported and solving their problems by providing resolution - Researching, diagnosing, troubleshooting, and identifying solutions to resolve system/application issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Ensuring SLAs are achieved and working proactively to maintain the same Qualification Required: - Demonstration of problem-solving skills - Prior experience of providing customer service support in fast-paced, high availability, 24X7 environments - Maintaining awareness of the latest technologies in the domain,

Kickstart Your Fintech Career! Location: Kalyani Nagar, Pune Step into the Best of Both Worlds Calls , Chats & Emails in a Blended Fintech Process! Work with a Leading Online Payments Fintech Brand Where Tech Meets Finance What Were Looking For: Graduates with 1 year of international voice experience Undergraduates with 18 months of international voice experience Salary Package: 33K CTC 30,900 In-Hand + 2,500 Travel Allowance Full-time role with career growth in the ever-evolving fintech industry! Ready to Make the Move Apply now and be part of the fintech revolution! CALL NOW*9325429799 / 7620078798* #PUNE #Voice #job #hiring #jobsearch #jobopportunity #bpojobs #inbound #outbound #fintech

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

We are looking for a Customer Service Representative to join our team. The ideal candidate should be friendly, patient, and able to communicate clearly with customers. You will be responsible for answering questions, solving problems, and ensuring that every customer has a positive experience with our company. Responsibilities: Handle customer calls, emails, and chats in a polite and professional manner. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints quickly and effectively. Keep records of customer interactions and update information in the system. Work with other departments to solve customer problems when needed. Follow up with customers to ensure their concerns are fully resolved. Meet daily and weekly targets for response time and customer satisfaction. Requirements: High school diploma or equivalent (Bachelors degree preferred). Good communication and listening skills. Basic computer knowledge and ability to use email, chat, and CRM tools. Ability to stay calm and professional under pressure. Positive attitude and willingness to learn. Previous customer service experience is an advantage, but not required. Key Skills: Customer Service, Communication Skills, Problem Solving, Email Support, Chat Support, Time Management, Teamwork

Greetings from Skyscraper Consulting.   Hiring Freshers willing to work in BPO's. Customer Service Profile. Shift : Fixed 6.30 Pm to 3.30 Am + Fixed WEEKEND OFF. Sal - 17K to 25K + Incentives. Free Pick and Drop Available. Work Location : Kharadi / Viman Nagar / Magarpatta / Hinjawadi   Interested candidates : Call : 8983678989 / 9226639337 Mail on resume@skyscraper.co.in   Walk-in at the Below Address.   Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune-411001   NOTE : We are hiring for WNS, TechM, EXL, Mphasis, Capita, Tcs, Vodafone, Credence, AM INFO, IGT and Many More Companies.             Walk-in and Collect your Offer in your desired Company.

Greetings from Skyscraper Consulting.   Hiring Freshers willing to work in BPO's. Customer Service Profile. Shift : Fixed 6.30 Pm to 3.30 Am + Fixed WEEKEND OFF. Sal - 17K to 25K + Incentives. Free Pick and Drop Available. Work Location : Kharadi / Viman Nagar / Magarpatta / Hinjawadi   Interested candidates : Call : 8983678989 / 9226639337 Mail on resume@skyscraper.co.in   Walk-in at the Below Address.   Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune-411001   NOTE : We are hiring for WNS, TechM, EXL, Mphasis, Capita, Tcs, Vodafone, Credence, AM INFO, IGT and Many More Companies.             Walk-in and Collect your Offer in your desired Company.

Greetings from Skyscraper Consulting.   Hiring Freshers willing to work in BPO's. Customer Service Profile. Shift : Fixed 6.30 Pm to 3.30 Am + Fixed WEEKEND OFF. Sal - 17K to 25K + Incentives. Free Pick and Drop Available. Work Location : Kharadi / Viman Nagar / Magarpatta / Hinjawadi   Interested candidates : Call : 8983678989 / 9226639337 Mail on resume@skyscraper.co.in   Walk-in at the Below Address.   Skyscraper Consulting Off No C-12, Phase-2, Wing-C Liberty Society, North Main Road Koregaon Park, Pune-411001   NOTE : We are hiring for WNS, TechM, EXL, Mphasis, Capita, Tcs, Vodafone, Credence, AM INFO, IGT and Many More Companies.             Walk-in and Collect your Offer in your desired Company.

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities

As a Customer Services Executive / Representative in this role, your primary responsibility will be to serve as the first point of contact for customers, providing support via inbound phone calls. You will need to expand your knowledge of product offerings, support policies, and delivery methods to effectively address customer queries. Your empathetic customer service approach will play a crucial role in ensuring customer satisfaction. Additionally, fostering strong relationships with internal partners and effectively communicating across all organizational levels will be essential. Your problem-solving skills will be put to the test as you resolve complex customer issues in a fast-paced, high-volume environment with precision and accuracy. Utilizing various technologies and multiple screens efficiently will be part of your daily tasks. Participation in internal and external training sessions will also be required to enhance your skills. Key Responsibilities: - Serve as the first point of contact for customers via inbound phone support. - Expand knowledge of product offerings, support policies, and delivery methods. - Provide empathetic customer service to ensure customer satisfaction. - Foster strong relationships with internal partners and communicate effectively across all organizational levels. - Utilize problem-solving skills to resolve complex customer queries. - Thrive in a fast-paced, high-volume environment with precision and accuracy. - Efficiently leverage various technologies and multiple screens. - Participate in internal and external training sessions as required. Qualifications: - Proficient in English with strong verbal and written communication skills. - Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. - 1-5 years of customer service experience. - Demonstrated technical troubleshooting skills. - Ability to set and manage customer expectations effectively. - Strong collaboration and time management skills. - Experience handling sensitive situations professionally and thoroughly. - Highly motivated and team-oriented. - Open to working in Eastern time zones. Additional Details: You will be required to have a Bachelor's degree in BCom, BA, or BSc. Proficiency in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word, is necessary. Inbound phone support experience and knowledge of SQL are advantageous. Please note that this is a full-time job with benefits including health insurance and provident fund. The work schedule involves night shifts during weekdays, including US shifts. Fluency in English and Hindi is preferred. The work location is in person at Pune.,

As a Customer Service Executive in Pune, you will be responsible for providing customer support in Marathi. Your key responsibilities will include: - Handling customer queries and concerns in a professional and timely manner. - Resolving customer issues efficiently to ensure high customer satisfaction. - Communicating effectively with customers via phone, email, or chat. To qualify for this role, you should meet the following requirements: - Must be 12th Pass or above. - Willing to work in day shifts. - Possess basic computer knowledge. Join our team and be a part of our customer-centric organization dedicated to delivering exceptional service to our clients. As a Customer Service Executive in Pune, you will be responsible for providing customer support in Marathi. Your key responsibilities will include: - Handling customer queries and concerns in a professional and timely manner. - Resolving customer issues efficiently to ensure high customer satisfaction. - Communicating effectively with customers via phone, email, or chat. To qualify for this role, you should meet the following requirements: - Must be 12th Pass or above. - Willing to work in day shifts. - Possess basic computer knowledge. Join our team and be a part of our customer-centric organization dedicated to delivering exceptional service to our clients.

As a Customer Service Sales Specialist at our company, your role will involve handling customer inquiries, providing support, and delivering excellent service through various channels such as phone, email, or in-person interactions. Your responsibilities will include maintaining customer satisfaction, managing customer accounts, and ensuring a positive customer experience. Additionally, you will be promoting products and services either on-site or by facilitating the process of bringing them to the factory. Key Responsibilities: - Handle customer inquiries and provide support promptly - Maintain customer satisfaction levels and manage customer accounts effectively - Promote products and services as part of the sales process - Ensure a positive customer experience through professional interactions - Utilize phone etiquette to deliver polite and professional communication - Demonstrate excellent interpersonal and problem-solving skills - Work efficiently in a fast-paced on-site environment - Utilize CRM tools and basic computer applications for effective customer management Qualifications Required: - Strong skills in Customer Support, Customer Service, and Customer Experience - Proficiency in managing Customer Satisfaction and providing high-quality service - Expertise in Phone Etiquette to ensure professional communication - Excellent interpersonal and problem-solving skills - Ability to work effectively in a fast-paced on-site environment - Familiarity with CRM tools and basic computer applications is a plus - Prior experience in customer-facing roles or sales is advantageous,