1,329 Customer Service Jobs in Ahmedabad

Job Opportunity for Service Coordinator - BATH DIVISION Job Location: Ahmedabad   Industry preferred from Building Material The Service coordinator is an Executive N level in the Asian Paints Ess Ess – Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team. To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own. Visiting consumers’ site along with Technicians on random basis to understand their ways of working. Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on recently launched, on existing products - Product features - Collecting feedback and plumbers requirement – Shop Meets as per sales team requests in various towns of the division. Product Panel display - at distribution/dealer/sub-dealer’s counter and at all show rooms - Allotting Technicians and monitoring the completion of this activity within the set SLA Training to SO – newly inducted Accompanying Sos in business meetings, whenever required He may be allotted any additional responsibility necessitated at the unit Job is transferable from one division to another division, as per company’s requirement.

Job Title: Customer Support Executive (Automation PLC Programming) Job Summary: We are seeking an experienced Customer Support Executive with expertise in Automation PLC Programming using ST language to provide technical support to our customers. The successful candidate will be responsible for resolving customer queries, troubleshooting issues, and providing solutions to ensure customer satisfaction. Key Responsibilities: 1. Technical Support: Provide technical support to customers via phone, email, or chat on automation PLC programming using ST language.2. Troubleshooting: Troubleshoot and resolve complex technical issues related to PLC programming, hardware, and software.3. ST Language Expertise: Utilize expertise in ST language to develop solutions, debug code, and optimize PLC programs.4. Customer Communication: Effectively communicate with customers to understand their issues, provide solutions, and ensure customer satisfaction.5. Documentation: Maintain accurate records of customer interactions, issues, and resolutions.6. Knowledge Base: Contribute to the development and maintenance of a knowledge base to improve support efficiency.7. Collaboration: Collaborate with internal teams, such as sales, engineering, and development, to resolve customer issues and improve products. Requirements: 1. Education: Bachelor's degree in Electrical Engineering, Electronics, Computer Science, or related fields.2. Experience: Minimum 5-7 years of experience in customer support, technical support, or a related role with expertise in automation PLC programming using ST language.3. ST Language: Strong proficiency in ST language and experience with PLC programming (e.g., Allen-Bradley, Siemens, Schneider Electric).4. Communication: Excellent communication and interpersonal skills.5. Problem-Solving: Strong problem-solving and analytical skills.6. Time Management: Ability to manage multiple priorities and meet deadlines.7. CTC - 8 to 9LPA

Location: Ahmedabad Salary: Up to 37,000 per month Experience: Freshers Welcome Transport: Both Side Cabs Available Job Description: We are hiring Chat Support Executives for Ahmedabad location. Join  dynamic environment  and assist customers through chat by resolving queries, providing information, and ensuring a great customer experience. Responsibilities: Handle customer queries via live chat in a professional manner. Provide accurate information and resolve issues promptly. Maintain customer records and follow up on pending queries. Coordinate with internal teams for quick resolution. Requirements: Excellent written communication skills. Basic computer and typing knowledge. Ability to multitask and handle multiple chats. Freshers can apply full training will be provided. Willingness to work in rotational shifts. Perks & Benefits: Salary up to 37,000/month Both side cab facility Paid training and growth opportunities Supportive work environment

Job Description-Customer Service Representative(Chat/Non-Voice) We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Undergrad Fresher with good communication skills. For experience we need international live chat experience Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Customer Service Representative English Voice Your potential has a place here award-winning employment experience. As a Customer Service Representative - Voice, youll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture.  What Youll Be Doing Do you have a passion for helping others and providing them peace of mind (giving someone a piece of mind rhymes with this and carries a different connotation )In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether its providing quick answers, offering compassionate product consultations, or resolving issues with a smile, youll be the difference between an average customer experience and an exceptional one.  During a Typical Day, Youll Answer incoming calls from healthcare plan members. Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication. What You Bring to the Role 1 year of customer service experience. Ability to read, write, and converse proficiently with in US English. Computer literacy. What You Can Expect Support for your career and professional development. An inclusive, community-minded organization that encourages giving back. A global team of curious, lifelong learners guided by our company values. A comprehensive benefits package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives. A Bit More About Your Role Were committed to ensuring you have the skills and support needed for success throughout your career. From your first day in training, through individualized engagement coaching, and access thousands of that support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught, your caring and supportive nature that will shine through as you help customers. Our community is here for you as one dynamic, global family. You'll report to the Team Lead and contribute to the success of both customer experiences and the overall team.   Primary Location: India-Punjab-Mohali Job Title: Customer Care Representative(Voice) Primary Location India-Punjab-Mohali

Job Title: International Voice Customer Support Executive Location: Ahmedabad, Gujarat Job Type: Full-Time (Work from Office) Experience: 0-5 years (Freshers Welcome) Shift: Night Shift (Cab Facility Provided) About the Role We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidate will handle inbound and outbound calls for our global clients, providing excellent support and ensuring customer satisfaction. Key Responsibilities Handle international customer calls professionally and efficiently. Resolve customer queries and issues in a timely manner. Provide accurate product/service information to customers. Maintain records of customer interactions and transactions. Meet performance targets such as quality, customer satisfaction, and productivity. Collaborate with team members and report to the team leader. Required Qualifications & Skills Education: Graduate in any discipline (mandatory). Experience: 0-5 years in International Voice Process or Customer Support. Freshers with excellent communication skills are encouraged to apply. Communication: Excellent verbal and written English communication skills. Personality: Confident, polite, and customer-oriented. Technical Skills: Basic computer knowledge and ability to work with CRM tools. Flexibility: Comfortable working in rotational or night shifts.

Ahmedabad! We Are Hiring for a Premium CHAT PROCESS Looking for a role where your typing speed, clarity, and confidence can turn into a rewarding career This is the moment. Step in. Level up. Role: UK Chat Support (Non-Voice) Location: Ahmedabad Work from Office (Only FTF Interview) Salary: Up to 37,000 CTC Fresher & Undergraduates Can also Apply Both-Side Cabs | 5 Days Working Deep Information  -  Night shift allowance if get night shifts 40Rs per hour other than salaryQuaterly Bonus Immediate Joiners Preferred- Why This Role Stands Out No calls handle customer queries through chat International brand exposure Fast career growth opportunities Training that sharpens skills & boosts confidenceThis is not just another job.Its a career-launchpad for those who want to rise.

Job Title:  Customer Care Associate (Non-Voice Process) Job Summary: We are hiring Customer Care Executives for an International BPO (Non-Voice Process). The role involves assisting global customers through email, chat, and ticketing systems. Candidates should have excellent written communication skills, attention to detail, and a customer-first attitude. Key Responsibilities: Handle customer queries through email and live chat support no calling involved. Provide accurate and timely resolutions to customer issues. Maintain customer records and track interactions in CRM tools. Coordinate with internal teams for issue escalation and resolution. Follow company communication guidelines and quality standards. Meet or exceed daily and weekly performance targets. Ensure data confidentiality and process compliance at all times. Work in rotational shifts (including night shifts) for international support. Required Candidate Profile: Qualification: Undergraduate with 0-7 years of experience. (freshers welcome). Skills Required: Excellent written English and typing speed (3540 WPM minimum). Good analytical and problem-solving skills. Basic knowledge of computers and MS Office. Familiarity with CRM tools (Zendesk, Freshdesk, Salesforce, etc.) is a plus. Soft Skills: Strong interpersonal and communication skills. Ability to multitask and work under pressure. Positive attitude and willingness to learn. Job Details: Job Type: Full-Time Process Type: Non-Voice (Email / Chat Support) Shift: Rotational (Night Shifts Included) Location: Ahmedabad Work Mode: Onsite Salary & Benefits: CTC: Up to 4.5 LPA (based on experience and performance) Perks and Advantages: Opportunity to work with leading international clients. Friendly and supportive work culture. Clear career path to Quality Analyst, Trainer, or Team Lead roles.

Job Title: International Voice Customer Support Executive Location: Ahmedabad, Gujarat Job Type: Full-Time (Work from Office) Experience: 05 years (Freshers Welcome) Shift: Night Shift (Cab Facility Provided) About the Role We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidate will handle inbound and outbound calls for our global clients, providing excellent support and ensuring customer satisfaction. Key Responsibilities Handle international customer calls professionally and efficiently. Resolve customer queries and issues in a timely manner. Provide accurate product/service information to customers. Maintain records of customer interactions and transactions. Meet performance targets such as quality, customer satisfaction, and productivity. Collaborate with team members and report to the team leader. Required Qualifications & Skills Education: Graduate in any discipline (mandatory). Experience: 05 years in International Voice Process or Customer Support. Freshers with excellent communication skills are encouraged to apply. Communication: Excellent verbal and written English communication skills. Personality: Confident, polite, and customer-oriented. Technical Skills: Basic computer knowledge and ability to work with CRM tools. Flexibility: Comfortable working in rotational or night shifts. What We Offer Attractive salary package with performance incentives. Cab facility (pick-up and drop) for night shifts. Paid training and growth opportunities. Dynamic and friendly work environment. Opportunity to work with international clients and build a global career. Location Office Location: Ahmedabad, Gujarat How to Apply Interested candidates can share their updated resume at [anshika.verma@impetusconsultants.com] or contact us at [8979155350] for more details.

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   

Job Title: International Chat Process Executive Location: Ahmedabad, Gujarat Department: Customer Support / BPO Operations Work Type: Full-time (Rotational Shifts / Night Shifts) About the Role We are hiring International Chat Process Executives for our Ahmedabad office. The role involves handling real-time chat and email interactions with international customers to provide excellent service, resolve queries, and ensure a positive customer experience all through written communication. Key Responsibilities Handle live chat and email support for international customers (US/UK/Australia clients). Respond promptly and accurately to customer queries and concerns. Maintain a professional tone and clear written communication at all times. Document all interactions and update customer records in the CRM system. Coordinate with internal teams to resolve complex issues when required. Meet daily/weekly performance metrics such as response time, accuracy, and customer satisfaction. Adhere to process guidelines, security protocols, and service quality standards. Required Skills & Competencies Excellent written English communication skills (grammar, spelling, clarity). Ability to multitask (handle multiple chat windows simultaneously). Strong problem-solving and typing skills (minimum 3540 WPM preferred). Good understanding of customer service principles. Ability to work in night shifts or rotational shifts as per process requirements. Tech-savvy and comfortable using CRMs, ticketing systems, and MS Office tools. Educational Qualification Graduate / Undergraduate (any stream) Freshers with strong written English are welcome. Experience (6 months2 years) in international chat or email support preferred. Shift & Work Details Shift: Rotational / Night Shifts (as per international process) Work Mode: On-site (Ahmedabad office) Working Days: 5 days working, 2 rotational offs Perks & Benefits Attractive salary package + performance-based incentives Cab facility / Transport allowance (as per company policy) Comprehensive training and career growth opportunities Friendly and inclusive work culture

Role Overview: Zizzy, a dynamic digital creative agency based in Ahmedabad, is seeking a Customer Support Executive for a full-time on-site role. As a Customer Support Executive, your main responsibility will be to provide high-quality customer service to ensure customer satisfaction. You will be expected to assist customers with inquiries, troubleshoot technical issues, respond to customer requests via online platforms, and deliver effective resolutions in a timely manner. Additionally, you will focus on maintaining and improving customer relationships through proactive and collaborative communication. Key Responsibilities: - Addressing and resolving customer queries with strong skills in Customer Support and Customer Service - Managing Online Support operations proficiently to ensure Customer Satisfaction - Diagnosing and resolving technical issues with ease using Technical Support skills - Engaging in professional and empathetic customer interactions through excellent written and verbal communication skills - Demonstrating problem-solving skills and the ability to function effectively in a fast-paced environment - Leveraging previous experience in a similar customer-facing role to your advantage - Utilizing fluency in English and knowledge of customer service tools and technologies as a plus Qualification Required: - Strong skills in Customer Support and Customer Service - Experience in ensuring Customer Satisfaction and managing Online Support operations proficiently - Technical Support skills to diagnose and resolve technical issues with ease - Excellent written and verbal communication skills for professional and empathetic customer interactions - Problem-solving skills and the ability to function effectively in a fast-paced environment - Previous experience in a similar customer-facing role is advantageous - Fluency in English and knowledge of customer service tools and technologies is a plus,

As a Chat Support role at TTEC, you will be responsible for providing customer support through written communication. Your primary responsibilities will include: - Interacting with customers via chat to address their queries and provide assistance in a professional manner. - Ensuring timely and accurate responses to maintain customer satisfaction. - Following predefined guidelines and processes to handle customer interactions effectively. To excel in this role, you are required to have: - Strong written communication skills with a focus on grammar and structured responses. - Ability to adapt to different communication styles while maintaining professionalism. - Experience in customer service or similar role would be an advantage. TTEC (Teletech Holdings, Inc.) is a multinational company specializing in customer experience technology and services. They offer a range of services including customer support, digital customer engagement, AI-powered solutions, and business process outsourcing (BPO) services. Please note that candidates will undergo a written chat-based assessment as part of the selection process.,

As a Customer Service Executive at our company, your role will involve handling customer queries and complaints to maintain a high level of customer satisfaction. You will also be responsible for providing guidance and training to customers when needed. Key Responsibilities: - Addressing customer queries and complaints in a timely and professional manner - Ensuring customer satisfaction by resolving issues effectively - Providing guidance and training to customers to help them navigate our products/services better Qualifications Required: - Strong communication skills - Excellent problem-solving abilities - Patience and empathy towards customers If you are interested in joining our team, please send your resume to hr@wizxl.com or visit us at: Unit 434, 4th Floor, Patel Avenue, Near Gurudwara, Ahemdabad, Gujrat, India.,

Job Description As a Customer Service Representative at Saree.com, your role will involve providing customer support and ensuring customer satisfaction. You will be responsible for delivering exceptional customer service and enhancing the overall customer experience. Your main tasks will include: - Providing customer support to address queries and resolve issues promptly - Ensuring customer satisfaction by going above and beyond to meet their needs - Delivering exceptional customer service through effective communication and interpersonal skills - Multitasking and prioritizing tasks effectively to handle customer inquiries efficiently - Utilizing your experience in the retail or e-commerce industry to provide valuable insights - Collaborating with the team to improve customer service processes and strategies Qualification Required To excel in this role, you should possess the following qualifications: - Customer Service Representatives and Customer Support skills - Customer Satisfaction and Customer Experience skills - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Experience in the retail or e-commerce industry is a plus - Bachelor's degree in business, marketing, or related field About the Company Saree.com is a leading online destination for women's ethnic and lifestyle needs, offering genuine and adorable garments for all occasions. With over 10 years of experience in the ethnic wear business, Saree.com is committed to providing a hassle-free and enjoyable shopping experience to global shoppers. The brand focuses on bringing the latest and trendiest products to fashion-conscious customers, making it a preferred choice for all ethnic wear needs.,

As a Customer Service Representative, your role involves answering incoming and outgoing customer calls promptly and professionally. You will listen actively to customer inquiries, concerns, and feedback, resolving issues and proactively providing solutions to assist customers. Collaborating with other team members and departments is essential to resolve complex customer issues. It is important to document customer interactions accurately, maintain detailed records, and follow company policies and procedures to ensure consistency and quality in customer service. Your key responsibilities include: - Answering incoming and outgoing customer calls promptly and professionally - Listening actively and resolving customer inquiries, concerns, and feedback - Assisting customers in resolving issues and proactively providing solutions - Collaborating with team members and departments to resolve complex customer issues - Documenting customer interactions accurately and maintaining detailed records - Identifying opportunities for process improvements and sharing feedback with the team - Meeting and exceeding performance targets, including call handling time and customer satisfaction metrics - Staying updated on product knowledge and industry trends - Generating and converting reviews via calls Qualifications required for this role: - Strong communication skills - Customer service orientation - Problem-solving abilities - Ability to work well in a team - Attention to detail - Knowledge of company policies and procedures No additional details about the company were provided in the job description.,

As the Assistant / Deputy Manager Air Freight Procurement, you will be responsible for managing and optimizing the procurement of air freight services. Your role will involve supplier negotiation, cost optimization, ensuring service quality, and compliance with internal policies and external regulations. You will play a key role in building vendor relationships, analyzing freight trends, and driving process improvements in the air freight vertical. Key Responsibilities: - Handle air freight procurement for imports and exports. - Finalize freight rates and service agreements. - Monitor vendor performance and resolve issues (delays, damages, etc.). - Ensure compliance with air cargo regulations and internal policies. - Work closely with logistics, planning, and finance teams. - Maintain accurate records and generate freight cost reports. - Keep updated on air freight market trends and pricing. Qualifications Required: - Education: Graduate in any field; MBA in logistics is a plus. - Experience: 4-6 years in air freight, logistics, or freight forwarding. In addition to the above responsibilities and qualifications, the ideal candidate for this role should possess the following skills: - Strong negotiation and vendor management skills. - Analytical and problem-solving ability. - Proficiency in MS Excel, ERP systems (SAP, Oracle, etc.). - Excellent communication and coordination skills.,

Role Overview: As a Bilingual Phone Receptionist (Onsite) fluent in both English and Punjabi, you will play a crucial role as the initial point of contact for patients in a medical office. Your responsibilities will include providing exceptional customer service over the phone, managing administrative tasks, and ensuring the confidentiality of sensitive information. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: - Answer and manage inbound calls from patients professionally - Schedule, change, and cancel medical appointments using booking software - Communicate effectively between patients and medical staff - Enter and format patient records in electronic medical systems - Review, interpret, and digitally file faxes and medical documents - Conduct patient interviews to complete forms and documentation - Maintain strict confidentiality of all patient and medical information Qualification Required: - Fluent in English & Punjabi (speaking, reading, and interpretation) - Experience in customer service, scheduling, or administrative support - Proficiency in using scheduling software and electronic medical records (EMR) systems - Strong phone etiquette and interpersonal skills - Ability to accurately interpret and file medical documents - Demonstrated high level of discretion and confidentiality Additional Company Details: Outsourced is a leading ISO certified offshore outsourcing company with a reputation for providing dedicated remote staff to international companies. Recognized as one of the Best Places to Work, we offer a positive and supportive work environment where you can thrive. Join our team of over 1000 talented professionals and enjoy competitive salaries, opportunities for growth, work-life balance, and various benefits including health insurance, professional development allowances, and flexible work options.,

As an International Customer Service Representative at Windbridge Concepts Pvt. Ltd., you will play a crucial role in delivering exceptional service to customers in the USA & UK Voice Process. Your main responsibilities will include: - Handling customer inquiries through calls, chats, and emails - Providing timely and effective support to resolve customer issues - Ensuring high levels of customer satisfaction - Enhancing the overall customer experience by going the extra mile - Maintaining a positive and professional relationship with customers To excel in this role, you should possess the following qualifications: - Customer Service Representatives with strong customer support skills - Proven experience in ensuring customer satisfaction and delivering top-notch customer service - Skills in enhancing the overall customer experience by understanding customer needs - Excellent communication and interpersonal skills to effectively interact with customers - Ability to multitask and thrive in a fast-paced environment - A Bachelor's degree or equivalent experience in customer service or a related field Join Windbridge Concepts Pvt. Ltd. and be a part of our mission to deliver personalized photo gifts and create memorable experiences for customers worldwide.,

As a Live Chat professional, you will be responsible for providing exceptional written communication skills and problem-solving abilities. Your technical proficiency will be crucial in effectively handling customer queries and concerns. Your adaptability and resilience will be key in navigating various challenging situations that may arise during customer interactions. - Provide live chat support to customers - Demonstrate exceptional written communication skills - Utilize problem-solving abilities to address customer queries - Showcase technical proficiency in handling various tools and platforms - Exhibit adaptability and resilience in dynamic customer service scenarios Qualifications: - Minimum of 2+ years of experience in a similar role - Strong written communication skills - Excellent problem-solving abilities - Technical proficiency in relevant tools and platforms - Ability to adapt to changing situations and remain resilient (Note: No additional details about the company were provided in the job description),