30,338 Customer Relationship Management Jobs

Customer Relationship Management ManagerJob Category: CRM ManagerJob Type: Full TimeJob Location: banagloreSalary: 10-20LPAYears of Experience: 7-15yrsLinkedInFacebookTwitterEmailWhatsAppCopy LinkShareAbout the Role We are seeking a CRM Manager to lead customer relationship management initiatives for our luxury brand. The ideal candidate will be responsible for designing, implementing, and optimizing customer programs that build long-term loyalty, enhance customer engagement, and drive business growth through data-driven insights, up-selling, and cross-selling strategies. The CRM Manager will play a critical role in delivering a seamless luxury customer experience across touchpoints, ensuring personalized engagement with both new and existing clients. Key Responsibilities Customer Relationship Strategy Develop and execute CRM strategies aligned with the brands luxury positioning. Design and implement customer loyalty programs, engagement initiatives, and retention campaigns. Customer Engagement && Outreach Manage customer outreach for both existing and potential high-value clients. Tailor experiences and communications to enhance customer satisfaction and brand affinity. Data Analytics && Insights Leverage data mining, segmentation, and predictive analytics to understand customer behavior. Provide insights for up-selling and cross-selling opportunities. Program && Campaign Management Drive targeted marketing campaigns, ensuring measurable impact on customer engagement. Monitor and report CRM performance metrics, customer lifecycle value, and ROI. Collaboration && Leadership Work closely with marketing, retail, and digital teams to integrate CRM strategies across channels. Manage CRM tools and platforms to ensure efficient operations and customer data integrity. Key Requirements MBA in CRM / Marketing with 7+ years of relevant experience. Proven track record in hospitality, luxury, or customer-centric industries. Strong understanding of CRM systems, analytics, customer lifecycle management, and loyalty programs. Excellent communication and interpersonal skills to engage with high-net-worth customers. Ability to design personalized customer journeys that align with luxury brand standards. Why Join Us Be part of a leading luxury brand shaping world-class customer experiences. Opportunity to lead strategic CRM initiatives with direct impact on brand loyalty and growth.

Urgent Job opening for CRM (Customer Relationship Manager) at Mumbai.  Open requirement as below. Dombivali 3 Position Kanjurmarg East 2 position Ghatkoper RTC Mall 1 position  Qualification: Any Graduate  Experience: 3 years an above in CRM only.  Job Profile: 1. Onboarding new booking customers & executing welcome calls and E -mail. 2. Getting the at registered by coordinating with customers and registration agent. 3. Accepting payments & Issuing receipts. 4. Addressing customer Complaints &Accept & execute any additionalresponsibility given from time to time by the Management. 5. Managing collections and meeting targets on monthly basis. 6. Attend exhibitions for counter assistance if required. 7. Closing customers queries which are escalated. 8. Processing brokerage bills, refund etc.  If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details: 1) Current salary 2) Expected salary 3) Notice period 4) Total experience 5) Relevant experience 6) Current location 7) Reason for job change  Contact no.:- Aradhya - 89281 42470Mail ID:- aaradhya@jobsearchindia.in

As a Customer Relationship Manager at Rankawat Group, your role will involve managing and optimizing customer relationships, implementing CRM strategies, analyzing customer data, and coordinating with sales teams to enhance customer satisfaction. Your responsibilities will include monitoring customer interactions, developing customer segmentation strategies, coordinating CRM projects, and ensuring seamless communication between departments. Key Responsibilities: - Manage and optimize customer relationships - Implement CRM strategies - Analyze customer data - Coordinate with sales teams - Monitor customer interactions - Develop customer segmentation strategies - Coordinate CRM projects - Ensure seamless communication between departments Qualifications Required: - Strong Analytical Skills for data analysis and customer insights - Effective Communication and Sales skills - Experience in Market Segmentation and targeting strategies - Proficiency in Project Management - Excellent organizational and multitasking abilities - Bachelor's degree in Business Administration, Marketing, or related field is preferred - Experience in the real estate industry is a plus,

Role Overview: As a Customer Relationship Manager at our company, your primary responsibility will be to build and maintain strong relationships with existing members. You will be expected to manage customer communication effectively, both orally and in writing, and resolve any customer issues within the specified timeframe. Your role will also involve improving customer care standards by delivering superior service to our members and expanding our customer base through pitching upgrades and maximizing revenue opportunities. Key Responsibilities: - Build and nurture customer relationships with existing members - Manage customer communication through oral and written channels - Resolve customer issues within the agreed upon turnaround time - Enhance customer care by providing superior service - Expand customer base by pitching upgrades to members and driving revenue growth - Utilize skills such as oral and written communication, customer service, problem-solving, negotiation, time management, and computer proficiency - Work towards achieving set targets and goals - Report to Branch Manager/Regional Manager Qualifications Required: - Education: Graduate/Post Graduate from a renowned university - Minimum two years of experience in Customer Relationship Management - Strong communication skills, both oral and written - Customer service orientation - Problem-solving abilities - Negotiation skills - Effective time management - Computer proficiency - Target-oriented mindset Please note: Salary will be as per industry standards with additional incentives, and benefits such as travel allowance will be provided. If you meet the qualifications and are interested in this exciting opportunity, please apply to us in confidence at hr@cluboxygen.net.,

As a Customer Relationship Management (CRM) Manager at Glocot Group, your role will be crucial in enhancing customer satisfaction, loyalty, and retention. You will be responsible for developing and implementing CRM strategies to optimize customer engagement. Your key responsibilities will include: - Developing and implementing CRM strategies to enhance customer satisfaction, loyalty, and retention. - Collaborating with sales, marketing, and service teams to streamline customer touchpoints for a seamless customer experience. - Analyzing customer data and behavior to identify trends, opportunities, and areas for improvement. - Driving personalized communication initiatives through automated workflows, email campaigns, and loyalty programs. - Acting as the key liaison between customers and internal departments to resolve queries and enhance service quality. To excel in this role, you should possess the following qualifications and skills: - Bachelors or Masters degree in Business Administration, Marketing, or a related field. - 4+ years of experience in CRM, customer success, or marketing roles, preferably in B2B or manufacturing industries. - Analytical mindset with experience in data-driven decision-making. - Excellent communication, leadership, and stakeholder management skills. - Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment. At Glocot Group, you will have the opportunity to work with a forward-thinking company driving innovation in the silicone industry. You will also have the chance to influence customer engagement strategies at a global scale. The company offers a collaborative, inclusive, and innovation-driven work culture, along with competitive compensation and professional growth opportunities. If you are passionate about building meaningful customer relationships and driving measurable business impact, we encourage you to apply now by sending your CV to info@glocotsilicone.com. Join us on the Glocot journey and be a part of our innovative team. As a Customer Relationship Management (CRM) Manager at Glocot Group, your role will be crucial in enhancing customer satisfaction, loyalty, and retention. You will be responsible for developing and implementing CRM strategies to optimize customer engagement. Your key responsibilities will include: - Developing and implementing CRM strategies to enhance customer satisfaction, loyalty, and retention. - Collaborating with sales, marketing, and service teams to streamline customer touchpoints for a seamless customer experience. - Analyzing customer data and behavior to identify trends, opportunities, and areas for improvement. - Driving personalized communication initiatives through automated workflows, email campaigns, and loyalty programs. - Acting as the key liaison between customers and internal departments to resolve queries and enhance service quality. To excel in this role, you should possess the following qualifications and skills: - Bachelors or Masters degree in Business Administration, Marketing, or a related field. - 4+ years of experience in CRM, customer success, or marketing roles, preferably in B2B or manufacturing industries. - Analytical mindset with experience in data-driven decision-making. - Excellent communication, leadership, and stakeholder management skills. - Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment. At Glocot Group, you will have the opportunity to work with a forward-thinking company driving innovation in the silicone industry. You will also have the chance to influence customer engagement strategies at a global scale. The company offers a collaborative, inclusive, and innovation-driven work culture, along with competitive compensation and professional growth opportunities. If you are passionate about building meaningful customer relationships and driving measurable business impact, we encourage you to apply now by sending your CV to info@glocotsilicone.com. Join us on the Glocot journey and be a part of our innovative team.

As a Customer Relationship Management Specialist at Tamizha Group of Companies, your role will involve managing customer relationships, sales, project management, and utilizing CRM tools. You will primarily work in Tiruttangal with the flexibility for some work from home. Key Responsibilities: - Manage customer relationships effectively - Handle sales activities - Oversee project management tasks - Utilize CRM tools for efficient operations Qualifications: - Possess strong analytical, communication, and sales skills - Previous experience in Customer Relationship Management (CRM) and Project Management - Demonstrate strong problem-solving and interpersonal abilities - Ability to prioritize tasks and work independently - Proficient in using CRM software and tools - Hold a Bachelor's degree in Business Administration or related field Tamizha Group of Companies is an information technology and services company based in Thiruthangal, Tamil Nadu, India.,

As an Admin-level Customer Relationship Management (CRM) professional at KineticAge located in Bangalore, your role is crucial in enhancing client engagement, optimizing operations, and contributing to the company's growth. **Key Responsibilities:** - **Client Relationship Management** - Maintain regular communication with clients to address service-related queries, renewals, and feedback. - Proactively engage with clients to ensure high levels of satisfaction and retention. - Collaborate with internal teams to efficiently resolve client issues and provide updates on scheduling and progress tracking. - **Operations & Data Management** - Update and maintain client databases and renewal tracking sheets regularly. - Analyze client data to identify trends, retention opportunities, and operational enhancements. - Prepare and present periodic reports for management review. - **Hiring & Recruitment Support** - Manage the hiring process for various roles within the organization based on evolving needs. - Assist in posting job descriptions, shortlisting candidates, and coordinating interviews. - Maintain hiring trackers and recruitment documentation up to date. **Qualifications Required:** - Bachelor's degree in Business Administration, Commerce, or related field. - 1-3 years of experience in CRM, operations, or admin roles (experience in healthcare or service industry is preferred). - Excellent communication and interpersonal skills. - Proficiency in Google Sheets/Excel and CRM tools. - Strong analytical skills to interpret data and derive actionable insights. - Highly organized with a proactive and ownership-driven approach. At KineticAge, we are dedicated to reshaping how seniors approach health and fitness by offering personalized at-home pain management and fitness programs. Join our multidisciplinary team to empower clients to improve mobility, manage chronic pain, and lead healthier lives from the comfort of their homes. As an Admin-level Customer Relationship Management (CRM) professional at KineticAge located in Bangalore, your role is crucial in enhancing client engagement, optimizing operations, and contributing to the company's growth. **Key Responsibilities:** - **Client Relationship Management** - Maintain regular communication with clients to address service-related queries, renewals, and feedback. - Proactively engage with clients to ensure high levels of satisfaction and retention. - Collaborate with internal teams to efficiently resolve client issues and provide updates on scheduling and progress tracking. - **Operations & Data Management** - Update and maintain client databases and renewal tracking sheets regularly. - Analyze client data to identify trends, retention opportunities, and operational enhancements. - Prepare and present periodic reports for management review. - **Hiring & Recruitment Support** - Manage the hiring process for various roles within the organization based on evolving needs. - Assist in posting job descriptions, shortlisting candidates, and coordinating interviews. - Maintain hiring trackers and recruitment documentation up to date. **Qualifications Required:** - Bachelor's degree in Business Administration, Commerce, or related field. - 1-3 years of experience in CRM, operations, or admin roles (experience in healthcare or service industry is preferred). - Excellent communication and interpersonal skills. - Proficiency in Google Sheets/Excel and CRM tools. - Strong analytical skills to interpret data and derive actionable insights. - Highly organized with a proactive and ownership-driven approach. At KineticAge, we are dedicated to reshaping how seniors approach health and fitness by offering personalized at-home pain management and fitness programs. Join our multidisciplinary team to empower clients to improve mobility, manage chronic pain, and lead healthier lives from the comfort of their homes.

As a Customer Relationship Management Specialist at our company located in Marmagao, you will play a crucial role in managing and analyzing customer interactions and data to enhance business relationships. Your responsibilities will include maintaining the CRM system, identifying sales opportunities, delivering projects promptly, and ensuring high customer satisfaction levels. Additionally, you will collaborate closely with sales and communication teams to devise and execute successful customer relationship strategies. Key Responsibilities: - Manage and analyze customer interactions and data to optimize the customer lifecycle - Maintain the CRM system to ensure accurate and up-to-date information - Identify sales opportunities and work towards maximizing them - Deliver projects efficiently and within specified timelines - Collaborate with sales and communication teams to develop effective customer relationship strategies Qualifications Required: - Proficiency in Customer Relationship Management (CRM) tools and techniques - Strong analytical skills for data analysis and strategy development - Excellent communication skills for both internal and external interactions - Experience in sales and business opportunity identification - Project management skills to ensure successful project delivery - Ability to work effectively in cross-functional teams - Bachelor's degree in Business, Marketing, or a related field is preferred,

As a CRM Executive, your primary responsibility will be to serve as the main point of contact for clients, fostering relationships and maintaining high levels of satisfaction throughout the property buying process. You will be leveraging CRM software to monitor customer interactions, handle documentation, and collaborate with sales, legal, and finance departments to ensure a transparent and efficient customer experience. - **Customer Interaction**: - Initiate communication with new customers via welcome calls and emails post-booking. - Respond promptly and professionally to client inquiries, feedback, and complaints through phone, email, and in-person meetings. - **Documentation and Administration**: - Maintain precise and current client records in the CRM system, including booking forms, KYC details, and other essential documentation. - Assist in the preparation and coordination of legal documents like sale agreements, builder-buyer agreements, and demand letters. - **Post-Sales and Operations**: - Manage all post-sales administration tasks, including bank loan documentation, legal formalities, and handover processes. - Collaborate with internal departments (sales, legal, accounts, project teams) to ensure seamless service delivery and prompt resolution of client issues. - Support customers throughout the possession process and ensure fit-out formalities are completed to their satisfaction. - **Database Management and Reporting**: - Utilize the CRM platform to record all customer interactions and monitor the customer journey. - Ensure data accuracy and integrity within the CRM system. - **Customer Engagement and Retention**: - Assist in planning and executing customer engagement activities such as site visits and special events. - Support initiatives for upselling and cross-selling to existing customers by showcasing new properties or services. **Qualifications**: - Bachelor of Business Administration (BBA) or a related field. - Prior internship experience in a customer-facing or real estate role is a plus. - Proficiency in MS Office, particularly Excel and Word, is essential. - Familiarity with CRM software (e.g., Salesforce, Zoho, etc.) is advantageous but not mandatory. - Knowledge of real estate documentation and RERA guidelines is beneficial. *Note: No additional company details were present in the provided Job Description.*,

Role Overview: As a Customer Relationship Management Manager at Mehta Real Estate in Chennai, your primary responsibility will be to manage client relationships, address their needs, and ensure their satisfaction. Additionally, you will analyze market trends, segment the market, and identify potential sales opportunities. Your role will involve project management to plan and execute strategies in order to achieve business goals effectively. Key Responsibilities: - Manage client relationships and address their needs - Ensure client satisfaction - Analyze market trends and segment the market - Identify potential sales opportunities - Plan and execute strategies to achieve business goals Qualifications Required: - Strong analytical skills and market segmentation abilities - Excellent communication and sales skills - Effective project management experience - Ability to build and maintain long-term client relationships - Experience in the real estate industry is a plus - Bachelor's degree in Business Administration, Marketing, or a related field,

As a Customer Service Executive, your role involves verifying customer details and confirming online orders via call/SMS/email. You will be responsible for ensuring that Cash on Delivery (COD) orders are genuine to minimize return-to-origin (RTO) cases. Additionally, you will address customer queries regarding order status and delivery timelines. It is also part of your responsibility to contact customers whose orders have experienced failed delivery attempts and assist them accordingly. Your key responsibilities include: - Verifying customer details and confirming online orders - Ensuring authenticity of COD orders to reduce RTO cases - Addressing customer queries related to order status and delivery timelines - Contacting customers with failed delivery attempts - Reaching out to customers who have abandoned their carts to assist in completing the purchase - Contacting customers for orders that were returned due to failed delivery - Identifying reasons for non-delivery and attempting re-dispatch if applicable - Collaborating with the logistics team to minimize RTO cases and enhance order fulfillment rates No additional details about the company were provided in the job description. As a Customer Service Executive, your role involves verifying customer details and confirming online orders via call/SMS/email. You will be responsible for ensuring that Cash on Delivery (COD) orders are genuine to minimize return-to-origin (RTO) cases. Additionally, you will address customer queries regarding order status and delivery timelines. It is also part of your responsibility to contact customers whose orders have experienced failed delivery attempts and assist them accordingly. Your key responsibilities include: - Verifying customer details and confirming online orders - Ensuring authenticity of COD orders to reduce RTO cases - Addressing customer queries related to order status and delivery timelines - Contacting customers with failed delivery attempts - Reaching out to customers who have abandoned their carts to assist in completing the purchase - Contacting customers for orders that were returned due to failed delivery - Identifying reasons for non-delivery and attempting re-dispatch if applicable - Collaborating with the logistics team to minimize RTO cases and enhance order fulfillment rates No additional details about the company were provided in the job description.

As a Customer Relationship Management Specialist at M.S Cooling care in Bijnori, India, your role will involve managing customer relationships, implementing CRM strategies, analyzing data, leading sales initiatives, and overseeing project management within the customer service department. Key Responsibilities: - Manage customer relationships effectively - Implement CRM strategies to enhance customer satisfaction - Analyze data to identify trends and opportunities for improvement - Lead sales initiatives to drive revenue growth - Oversee project management within the customer service department Qualifications: - Possess strong analytical skills and project management capabilities - Excellent communication and sales skills - Previous experience in Customer Relationship Management (CRM) - Ability to prioritize tasks and meet deadlines effectively - Outstanding problem-solving and decision-making abilities - Experience with CRM software is considered a plus - Bachelor's degree in Business Administration or related field Please note that the above details are specific to the job role at M.S Cooling care in Bijnori, India.,

Role Overview: As a Customer Relationship Management (CRM) Manager at Wondr Diamonds" Corporate office in Coimbatore, you will be responsible for overseeing the implementation and management of CRM tools to enhance customer experiences and drive retention. Your role will involve analyzing customer data, developing market segmentation strategies, ensuring sales team alignment with customer acquisition goals, and managing projects related to customer relationship initiatives. Additionally, you will collaborate with cross-functional teams to improve and optimize CRM processes and strategies. Key Responsibilities: - Analyze customer data to drive data-driven decisions - Develop market segmentation strategies for optimizing customer outreach - Ensure sales team alignment with customer acquisition goals - Manage projects related to customer relationship initiatives - Collaborate with cross-functional teams to improve CRM processes and strategies Qualifications: - Strong analytical skills to interpret customer data - Excellent communication skills to engage with stakeholders and customers effectively - Experience in sales and developing strategies for customer acquisition and retention - Understanding of market segmentation and its application in optimizing customer outreach - Proficient in project management, with the ability to oversee multiple initiatives - Previous CRM or customer-facing role experience is a plus - Bachelor's degree in Business Administration, Marketing, or a related field - Proficiency in CRM tools and software is preferred,

In this role as a Customer Relationship Management Executive - Handovers at Western Group, your primary responsibility will be to ensure the smooth handover of projects to customers. This will involve managing client communication effectively and addressing customer inquiries in a timely manner. Your role will also focus on enhancing customer experience, building strong relationships, and implementing strategies to improve customer retention and satisfaction. Collaboration with internal teams to meet customer expectations will be a key aspect of your job. Key Responsibilities: - Ensure smooth handover of projects to customers - Manage client communication efficiently - Address customer inquiries effectively - Enhance customer experience - Build strong relationships with clients - Implement strategies to improve customer retention and satisfaction - Collaborate with internal teams to meet customer expectations Qualifications Required: - Strong Communication and Customer Experience skills to interact effectively and provide excellent service - Expertise in Customer Retention to build and maintain positive long-term relationships with clients - Proven Analytical Skills to solve problems, manage data effectively, and derive customer insights - Experience in Sales to support customer engagement and identify new opportunities - Ability to collaborate with cross-functional teams to ensure smooth project handovers - Proficiency in customer relationship management tools is an advantage - Relevant experience in real estate or a related industry is preferred In this role as a Customer Relationship Management Executive - Handovers at Western Group, your primary responsibility will be to ensure the smooth handover of projects to customers. This will involve managing client communication effectively and addressing customer inquiries in a timely manner. Your role will also focus on enhancing customer experience, building strong relationships, and implementing strategies to improve customer retention and satisfaction. Collaboration with internal teams to meet customer expectations will be a key aspect of your job. Key Responsibilities: - Ensure smooth handover of projects to customers - Manage client communication efficiently - Address customer inquiries effectively - Enhance customer experience - Build strong relationships with clients - Implement strategies to improve customer retention and satisfaction - Collaborate with internal teams to meet customer expectations Qualifications Required: - Strong Communication and Customer Experience skills to interact effectively and provide excellent service - Expertise in Customer Retention to build and maintain positive long-term relationships with clients - Proven Analytical Skills to solve problems, manage data effectively, and derive customer insights - Experience in Sales to support customer engagement and identify new opportunities - Ability to collaborate with cross-functional teams to ensure smooth project handovers - Proficiency in customer relationship management tools is an advantage - Relevant experience in real estate or a related industry is preferred

Role Overview: As a CRM (Customer Relationship Management) professional with at least 1 year of experience in the calling sector, your sweet nature and excellent interpersonal skills are crucial for maintaining strong relationships with employees and staff. Freshers are also welcome to apply for this full-time position. Key Responsibilities: - Handle customer inquiries and provide timely and accurate responses - Build and maintain strong relationships with customers, employees, and staff - Utilize CRM software effectively to manage customer interactions and data - Ensure customer satisfaction through excellent service delivery - Collaborate with team members to enhance overall customer experience Qualifications Required: - Minimum 1 year of experience in customer service, preferably in telecommunication - Fluent in Hindi and English languages - Weekend availability for work schedule Feel free to contact the employer at +91 8305718533 for further details. The expected start date for this position is 14/06/2025. Role Overview: As a CRM (Customer Relationship Management) professional with at least 1 year of experience in the calling sector, your sweet nature and excellent interpersonal skills are crucial for maintaining strong relationships with employees and staff. Freshers are also welcome to apply for this full-time position. Key Responsibilities: - Handle customer inquiries and provide timely and accurate responses - Build and maintain strong relationships with customers, employees, and staff - Utilize CRM software effectively to manage customer interactions and data - Ensure customer satisfaction through excellent service delivery - Collaborate with team members to enhance overall customer experience Qualifications Required: - Minimum 1 year of experience in customer service, preferably in telecommunication - Fluent in Hindi and English languages - Weekend availability for work schedule Feel free to contact the employer at +91 8305718533 for further details. The expected start date for this position is 14/06/2025.

Role Overview: As a Senior Manager Customer Relationship Management at RDMR, you will be responsible for overseeing CRM strategies, managing customer relationships, and ensuring customer satisfaction. Your daily tasks will include analyzing customer data, segmenting markets, driving sales through optimized CRM processes, and managing various projects related to customer engagement. Key Responsibilities: - Analyzing customer data to identify trends and insights - Segmenting markets to target specific customer groups effectively - Driving sales through optimized CRM processes - Managing various projects related to customer engagement Qualification Required: - Strong analytical skills and market segmentation experience - Excellent communication and sales skills - Proficiency in project management - Solid understanding of CRM software and processes - Exceptional organizational and multitasking abilities - Minimum of a bachelor's degree in Business Administration, Marketing, or related field - Prior experience in a senior CRM or similar role is highly desirable,

Role Overview: As a Customer Relationship Management Manager at our company located in Varanasi, you will be responsible for managing customer relationships, analyzing customer data, identifying market segments, and developing effective sales strategies. Your role will involve overseeing projects, effectively communicating with stakeholders, and ensuring customer satisfaction and retention. Key Responsibilities: - Manage customer relationships - Analyze customer data - Identify market segments - Develop effective sales strategies - Oversee projects - Communicate effectively with stakeholders - Ensure customer satisfaction and retention Qualifications Required: - Strong Analytical Skills for understanding customer data - Excellent Communication skills for interacting with customers and team members - Expertise in Sales and Market Segmentation - Proven Project Management skills - Ability to work collaboratively in a team environment - Experience in CRM software and tools is a plus - Bachelor's degree in Business, Marketing, or a related field,

As a Customer Relationship Management (CRM) Manager located in Nagpur, your role will involve overseeing the daily management of customer databases, collaborating with the sales team to enhance client engagement, and developing strategies for customer retention. Your responsibilities will include analyzing customer data, segmenting markets for effective targeting, and managing customer interaction projects to ensure timely delivery and success. It is crucial for you to collaborate with other departments to align customer relationship efforts with the overall business goals. Key Responsibilities: - Analyze customer data to derive meaningful insights - Coordinate with the sales team to enhance client engagement - Develop strategies for customer retention - Segment markets for effective targeting - Manage customer interaction projects for timely delivery and success - Collaborate with other departments to align customer relationship efforts with business goals Qualifications: - Strong analytical skills to interpret data for decision-making - Effective communication skills to liaise between teams and interact with clients - Sales expertise with a focus on driving customer retention and business growth - Knowledge of market segmentation to tailor approaches for diverse client groups - Proficiency in project management to organize and execute customer-focused initiatives - Experience with CRM tools and platforms (preferred) - Bachelor's degree in Business Administration, Marketing, or a related field,

As a Customer Relationship Manager at Pentium Constructions, your role is crucial in ensuring post-sales customer satisfaction and smooth documentation processes. You will be the primary contact for buyers, guiding them through the entire customer journey with a focus on trust and satisfaction. Key Responsibilities: - Maintain and update customer information using the CRM system. - Serve as the sole point of contact for all customer communication post-booking. - Provide timely updates on project milestones, possession dates, and handover procedures. - Handle customer grievances professionally and ensure prompt resolutions. - Coordinate internally with sales, accounts, and site teams for efficient execution. - Schedule and oversee site visits, handovers, and key deliveries. - Keep track of MIS reports and customer feedback logs. Qualifications Required: - Proactive mindset with excellent attention to detail. - Strong communication and interpersonal skills. - Ability to manage multiple tasks effectively. - Prior experience in customer relationship management is preferred. In this role, you will play a vital part in maintaining strong relationships with customers, ensuring their needs are met, and contributing to the overall success of Pentium Constructions. Please note that this is a full-time position with benefits including cell phone reimbursement. The work location is in person, and proficiency in English is preferred.,

As a Business Development/Customer Relationship Management Manager-Sales at Green World Group in Hyderabad, you will have the opportunity to drive sales growth, establish lasting client relationships, and provide tailored HSE solutions across industries. Your role is crucial in making a real impact by working with industry leaders. Key Responsibilities: - Identify and target potential clients in the health & safety sector - Develop and implement strategic sales plans to surpass revenue targets - Manage the entire sales cycle from prospecting to closing deals - Foster and maintain long-term relationships with clients - Conduct market research to offer valuable insights - Keep precise sales records and forecasts - Collaborate with internal teams for smooth service delivery Qualifications: - 3-4 years of proven B2B sales experience (preferably in the health & safety industry) - Bachelor's degree in business, marketing, or a related field - Excellent communication and negotiation skills - Knowledge of industry regulations and compliance - Ability to adapt, be proactive, and solve problems effectively Why Join Us - Work alongside industry leaders in health & safety - Competitive salary with performance-based incentives - Opportunities for professional growth - Enjoy a collaborative and inclusive work culture If you are a dynamic and results-driven B2B Sales Executive with relevant experience, we encourage you to apply for this role at Green World Group. Immediate joiners are preferred. Send your CV to kalyan.r@greenwgroup.com or DM for more information. Join us in shaping the future of health and safety! #Hiring #BusinessDevelopment #SalesJobs #HyderabadJobs #ImmediateJoiners #B2BSales #HealthAndSafety #GreenWorldGroup #CareerOpportunity,