54 Attrition Jobs in Faridabad

Job Summary: We are hiring experienced professionals to supervise and execute Internal Audit & Risk Compliance activities across multiple outsourcing operations. The role demands a strong background in risk assessments, controls testing, compliance reporting, and stakeholder management. Key Responsibilities: Lead & supervise Risk & Compliance reviews Ensure timely and high-quality execution of audit deliverables Support SOC audits and ensure adherence to audit timelines Review and log assessment outcomes, manage fieldwork documentation Coordinate with Delivery & Transformation teams to mitigate risk Coach, mentor, and evaluate team performance Drive client-facing reports and maintain review governance Analyze operational reports and identify service delivery gaps Support organization-wide process improvements and audit initiatives Collaborate with the Center of Excellence on internal control processes Audit & Controls Responsibilities: Conduct control testing and review: Identify control attributes and define audit sample size Analyze results, evaluate gaps, and recommend improvements Document findings and draft actionable insights Review audit metrics, trends, and compliance adherence Communicate findings clearly through reports and presentations Participate in client visits, awareness sessions, and on-demand reviews Team & Engagement Management: Manage project plans, team allocation, and productivity metrics Engage with stakeholders, service delivery teams, and leadership Ensure minimal attrition and strong team morale Independently resolve non-standard issues and escalate as needed Qualifications & Skills: Education: Bachelors degree in Accounting, Auditing, or equivalent Preferred: CA, CIA, CISA, CPA, or MBA Skills: Internal Audit in F&A or outsourcing domain Strong understanding of audit controls, compliance frameworks Excellent communication, stakeholder management & reporting skills

Role: Partner Support - Email/Chats Process ( Operation Associates )  Acuitty Tech works with some of the largest companies in the world to provide them with the solutions they need to manage and grow their business. In just the last year, we have been growing consistently at over 300% year on year, and we owe it all to our employees. We have always been an employee centric organisation with one of the lowest attrition rates in the BPO and ITES industry.  Overview:   As a Partner - Support Associate at Acuitty Tech, you will be the first point of contact for sellers on one of the worlds largest e-commerce platforms. You'll play a vital role in resolving seller concerns, offering guidance on platform features, and ensuring a seamless support experience through email communication.  Responsibilities: Responding to customer queries in a timely and accurate way, via email/Chat Identifying customer needs and helping customers use specific features. Analysing and troubleshooting seller concern. To resolve customer queries within the assigned TAT. Develop strong customer relationships and provide paramount service. Coordinate with the team for updates.  Eligibility: Proficient written English communication skills. Willingness to work in night/rotational shifts (shifts rotate every 12 months). Freshers are welcome and encouraged to apply.  Working Details: Location: AIHP Signature Sector 18 Udyog Vihar, Gurgaon, Haryana  Work Schedule: 5 Days a Week | Rotational Night Shifts | 2 Week-Offs  Eligibility: Open to Freshers Work from Office.   Why choose AcuittyTech Night shift allowance and frequent overtime opportunities with competitive pay. Paid training and hands-on learning through On-the-Job Training (OJT). Access to a comprehensive knowledge base while on shift. Opportunity to work with a leading e-commerce platform's support system

IZee Manpower is Hiring for their Client  Real Time Analyst (RTA) /Work Force Management (WFM) Location: Gurgaon Experience Required: Minimum 3+ Years Availability: only Immediate to 15 Days  Roles & Responsibilities:   Monitor and manage Service Level Agreements (SLA) as per process Statement of Work (SOW). Conduct Root Cause Analysis (RCA) for SLA deviations (Intraday and EOD) and share timely insights with Ops/WFM leadership. Track Agent and Site-level performance, including schedules, schedule adherence, and shrinkage (in-office and out-of-office). Manage and optimize Non-Productive Activities (NPA) and associate breaks to avoid SLA impact. Maintain records of exception inputs shared by Operations for RCA purposes. Monitor and report outages/downtime to leadership via outage tracker. Collaborate with Operations to drive corrective action plans and prevent repeat SLA issues. Prepare and share daily/hourly performance reports, attendance, attrition, and other business reports with zero errors. Support ad-hoc reporting and data requests as required. Challenge existing processes and propose innovative improvement ideas. Identify anomalies and escalate to Ops/WFM leadership effectively. Key Skills Required: Real Time Monitoring & Workforce Management (WFM) SLA Management & Root Cause Analysis Reporting and Data Accuracy Stakeholder Communication & Coordination Analytical Thinking & Process Improvement  Interested candidates can share their resume at: nurizeemapower@gmail.com WhatsApp/Call 8951992036  

Job Description Area Manager (Sales Operations) Job Purpose: Responsible for Overall Sales Operations and Business performance. EBIDTA of cluster, Team building, ensure discipline, Inventory control, maintain high Service standard in the cluster; Focus on customer retention and attracting new customers. Job Details: Job Title: Area Manager Location: Base Clinic Division: Sales & Operations Grade: Area Manager Reports to: Zonal Manager/ Regional Head Direct Reportees: CM/ Dermats Responsibilities: Business Performance Responsible for Top line, bottom-line (PBIT) of the cluster and drive business development plan Responsible for achieving monthly Consumption & Collection target for the cluster Responsible for Category management (Hair Care, Product & Anti-ageing) Systems & Process Orientation Drive Systems, Process Orientation through SOP Adherence and compliance at all clinics in the cluster Responsible for stock take, Inventory control (receiving, transfers etc) and ensure reduction in shrinkage Ensure process audit being conducted timely in all clinics across the cluster Responsible for improving Mystery Audit Scores across the cluster Customer Services Responsible for providing Quality and Effective services to the customer To meet and engage with HNI customers in the cluster and focus on repeat buys (BTC) Responsible for timely resolution of Customer Complaints and ensure customer delight People Management Responsible for manpower planning, improve productivity & labour cost control by partnering with HR team Responsible for periodic performance evaluation of the team Coaching, mentoring team and groom the team to the next level Engage Drive Clinic Productivity through Doctors, CCE and KTs CM, CCE & KT in order to reduce attrition Discipline Driving Discipline at all clinics in the cluster on Attendance, Punctuality, behavior in line with Kayas code of conduct Guide and train the team on Kaya Code of conduct and control the violation Report incidents timely, conduct preliminary investigation and follow-up for timely action Responsible to report COC/ SOP violation cases at clinic level Relationships: Internal: 5-7 Clinic Managers, Operations Team, Finance, HR, Supply Chain, Marketing, Legal External: Ad Agencies, Business Development Agents, Clients Functional/ Technical Competencies: Data management & Excel and PowerPoint knowledge Extremely high people management skills High sales excellence and result orientation Analytical ability focused towards business developmentp

Key Responsibilities To develop the business promoting the products within the defined area Develop, Mange & control the customers within defined demographic. Maintain the pipeline of targetcustomers and review for periodic updates Develop business with all categorys clients, Assure successful account integration tooperations/customer service/account management. Regularly and timely update the CRM with details ofaccounts, opportunities, sales lead etc. Build a strong client relationship to ensure that the account performs and grows to its maximumpotential, reducing attrition rate and minimizing opportunities for competitors to gain business Act as the customers main point of contact, by liaising closely with the relevant departments withinIndev to ensure that their queries, problems or issues are dealt with appropriately Achieve sales goals through hands-on market planning, personal sales execution and development ofbusiness relationships with key customers, new business and retention. Maintain constant familiarization of product offerings and market developments performance as per thedefined targets and should be able to handle customer grievance involving right resources withinorganization. Qualifications & Skills: Educational Qualifications Post Graduate Excellent communication & interpersonal skills Self-motivated Good presentation skills Display team working skills Able to structure tasks efficiently to meet targets Keeps finding ways to move forward despite setbacks Takes the lead to introduce new methods Driven by potential profit from customer business Generates suggestions and ideas

As a Data Analyst in the HR department, your role will involve collecting, cleaning, and analyzing HR data to identify trends, patterns, and insights. You will be responsible for generating accurate and timely reports on key HR metrics such as turnover rates, employee satisfaction, and performance metrics. Utilizing data visualization tools to create clear and impactful reports will also be a part of your key responsibilities. Key Responsibilities: - Collect, clean, and analyze HR data to identify trends, patterns, and insights. - Generate accurate and timely reports on key HR metrics. - Utilize data visualization tools for creating impactful reports. - Provide data-driven insights to inform strategic HR decisions for clients. - Conduct benchmarking analyses to compare client data to industry standards. - Identify opportunities to streamline HR processes and improve efficiency. - Collaborate with HR teams to implement process improvements and automation solutions. - Develop and maintain HR dashboards and reporting tools. - Provide analytical support to HR projects such as talent assessments, compensation reviews, organizational design, attrition analysis, and performance reviews. - Conduct special projects as assigned. Qualifications Required: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 1-2 years of experience in HR analytics or a related field. - Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Power BI - DAX Query is mandate). - Excellent problem-solving and critical thinking skills. - Strong attention to detail and accuracy. - Ability to work independently and as part of a team. - Excellent communication and presentation skills. In this role, your skills in communication, reporting, SQL, Excel, metrics, Power BI, critical thinking, data visualization, problem-solving, analytical skills, presentation skills, and attention to detail will be instrumental in successfully fulfilling your responsibilities.,

As a Process Performance Specialist, your role will be to maintain and improve processes in line with SLAs/KPIs on a monthly basis. Your focus will be on enhancing employee satisfaction, fostering people development, and boosting morale. It will also be crucial to keep attrition rates within target levels while striving for improvements in quality and productivity. Ensuring customer satisfaction and compliance with policies are key aspects of your responsibilities. Key Responsibilities: - Maintain and improve process performance as per SLAs/KPIs - Enhance employee satisfaction, promote people development, and boost morale - Keep attrition within target levels - Drive improvements in quality and productivity - Ensure customer satisfaction and compliance with policies - Share updates with clients/customers regularly, provide Root Cause Analysis (RCA) and action plans, anticipate customer issues, and communicate proactively - Handle reporting and Management Information Systems (MIS) - Be willing to work in rotating/flexible 24*7 shifts to meet operational requirements - Assist in project management - Conduct interviews for new hires and support the hiring process - Manage the team effectively Qualifications Required: - Minimum of 1 year of experience in Life & Annuity Insurance In addition to the above responsibilities and qualifications, you may also be involved in project management and conducting interviews for new hires. Your ability to work in flexible shifts and adapt to changing operational needs will be critical for success in this role. As a Process Performance Specialist, your role will be to maintain and improve processes in line with SLAs/KPIs on a monthly basis. Your focus will be on enhancing employee satisfaction, fostering people development, and boosting morale. It will also be crucial to keep attrition rates within target levels while striving for improvements in quality and productivity. Ensuring customer satisfaction and compliance with policies are key aspects of your responsibilities. Key Responsibilities: - Maintain and improve process performance as per SLAs/KPIs - Enhance employee satisfaction, promote people development, and boost morale - Keep attrition within target levels - Drive improvements in quality and productivity - Ensure customer satisfaction and compliance with policies - Share updates with clients/customers regularly, provide Root Cause Analysis (RCA) and action plans, anticipate customer issues, and communicate proactively - Handle reporting and Management Information Systems (MIS) - Be willing to work in rotating/flexible 24*7 shifts to meet operational requirements - Assist in project management - Conduct interviews for new hires and support the hiring process - Manage the team effectively Qualifications Required: - Minimum of 1 year of experience in Life & Annuity Insurance In addition to the above responsibilities and qualifications, you may also be involved in project management and conducting interviews for new hires. Your ability to work in flexible shifts and adapt to changing operational needs will be critical for success in this role.

**Job Description** As a Collection Team Leader, you will be responsible for driving both B2B and B2C collections to meet or exceed monthly recovery goals. You will analyze performance metrics such as Collection Efficiency and bucket resolution to execute the correct actions. Developing effective collection strategies for different account segments will be a key aspect of your role. - Lead and mentor collection agents by conducting 1:1s, team meetings, performance reviews, and training sessions. - Monitor attrition and shrinkage within the team and implement retention and contingency plans. - Track key performance indicators such as calls made, aging buckets, attrition rates, and customer satisfaction. - Deliver regular operational reports, root cause analyses, and improvement plans to enhance the collection process. - Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards. - Identify and implement process improvements, new tools, or technologies to enhance operational efficiency and reduce costs. **Qualifications Required** - 3-5 years of experience in an AR role, with a minimum of 1-2 years in a leadership position. - Strong negotiation, communication, and conflict-resolution abilities. - Resilience under pressure and the ability to manage ambiguity in complex and dynamic environments. - A Bachelor's degree in business, finance, or a related field is preferred; equivalent experience may also qualify. This job requires you to focus on target achievement, strategy development, team leadership, and compliance with internal and external policies. Your performance will be measured based on metrics such as monthly collections, delinquency aging reduction, team attrition control, compliance scores, and customer satisfaction rates. **Job Description** As a Collection Team Leader, you will be responsible for driving both B2B and B2C collections to meet or exceed monthly recovery goals. You will analyze performance metrics such as Collection Efficiency and bucket resolution to execute the correct actions. Developing effective collection strategies for different account segments will be a key aspect of your role. - Lead and mentor collection agents by conducting 1:1s, team meetings, performance reviews, and training sessions. - Monitor attrition and shrinkage within the team and implement retention and contingency plans. - Track key performance indicators such as calls made, aging buckets, attrition rates, and customer satisfaction. - Deliver regular operational reports, root cause analyses, and improvement plans to enhance the collection process. - Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards. - Identify and implement process improvements, new tools, or technologies to enhance operational efficiency and reduce costs. **Qualifications Required** - 3-5 years of experience in an AR role, with a minimum of 1-2 years in a leadership position. - Strong negotiation, communication, and conflict-resolution abilities. - Resilience under pressure and the ability to manage ambiguity in complex and dynamic environments. - A Bachelor's degree in business, finance, or a related field is preferred; equivalent experience may also qualify. This job requires you to focus on target achievement, strategy development, team leadership, and compliance with internal and external policies. Your performance will be measured based on metrics such as monthly collections, delinquency aging reduction, team attrition control, compliance scores, and customer satisfaction rates.

Job description: Job Title: Sr. HR Executive Employee Relations Budget- up to 4.5LPA Location: On-site Rohini, Delhi Employment Type: Full-time Experience years: 3-4yrs About the Role: Aimlay Pvt. Ltd. is looking for a proactive and empathetic HR professional to join our Human Resources team, focusing on Employee Relationship. This role is critical in fostering a positive work environment, ensuring timely resolution of grievances, and promoting healthy employee engagement across departments. Key Responsibilities: Manage and resolve employee grievances professionally and confidentially Handle core employee relations matters including conflict resolution and disciplinary procedures Foster a positive and inclusive workplace culture through consistent engagement Serve as a liaison between employees and management to ensure alignment and trust Maintain proper documentation of all ERM cases and follow-ups Support HR initiatives to boost employee satisfaction and retention Must-Have Requirements: Minimum 3-4 years of experience in Employee Relations, grievance handling Proven expertise in grievance handling and core employee relations Strong interpersonal and communication skills A positive, solution-oriented attitude Ability to maintain confidentiality and manage sensitive matters with discretion What We Offer:  Stable, growth-focused environment On-site opportunity in a collaborative and supportive HR team Ready to make a meaningful impact on employee experience Apply now and join Aimlays HR team in creating a positive and productive workplace. If interested, kindly drop your CVs to tanya@aimlay.com contact details- 9266343442

As an HR Trainee, you will be responsible for supporting day-to-day HR operations, assisting in implementing HR policies, and gaining hands-on experience across various HR functions such as recruitment, onboarding, employee engagement, HR administration, and compliance. This role aims to provide you with foundational HR exposure to develop your skills as a future HR professional. - Recruitment & Selection: - Assist with job postings on job portals and social media. - Screen resumes and shortlist candidates. - Schedule interviews and coordinate with candidates and hiring managers. - Support in conducting initial HR rounds if required. - Onboarding & Induction: - Prepare offer letters, appointment letters, and onboarding documentation. - Assist in organizing new employee orientation/induction programs. - Ensure smooth joining formalities. - HR Operations & Administration: - Maintain employee records and update HRMIS/HRMS databases. - Assist in preparing HR reports (attendance, leaves, attrition, etc.). - Employee Engagement: - Help plan and organize employee engagement activities and events. - Gather employee feedback and assist in implementing initiatives. - Compliance & Policy Support: - Assist in maintaining statutory compliance documents. - Support HR in updating or drafting HR policies and procedures. - Learning & Development: - Coordinate training sessions, track participation, and maintain records. - Support in identifying training needs. Qualifications: - Bachelor's or Master's degree in HR, Business Administration, Psychology, or related field. - Strong interest in HR as a career path. - Basic understanding of HR functions will be an advantage. Skills Required: - Excellent communication and interpersonal skills. - Good organizational and time-management abilities. - Proficiency in MS Office (Excel, Word, PowerPoint). - Attention to detail and willingness to learn. - Ability to maintain confidentiality. Key Competencies: - Adaptability - Teamwork - Problem-solving attitude - Professionalism - Initiative and eagerness to learn In the work environment, you will experience a standard office setting that may require coordination with multiple teams, following a hybrid/on-site work model. Benefits: - Cell phone reimbursement - Food provided - Health insurance - Provident Fund Please note that this job is full-time and permanent, with the work location being in person.,

As a Talent Acquisition & Management specialist, you will be responsible for leading end-to-end recruitment processes for mid to senior-level roles. Your role will involve collaborating with department heads to drive workforce planning and implementing talent retention strategies to reduce attrition. Key Responsibilities: - Lead end-to-end recruitment for mid to senior-level roles - Drive workforce planning in collaboration with department heads - Implement talent retention strategies and reduce attrition In the area of Performance Management, you will drive goal-setting, performance reviews, and career development plans. Additionally, you will be required to train managers on providing performance feedback and conducting appraisals. Key Responsibilities: - Drive goal-setting, performance reviews, and career development plans - Train managers on performance feedback and appraisals For Employee Engagement & Relations, your role will involve fostering a positive workplace culture through engagement initiatives. You will also act as a point of contact for employee grievances, conflict resolution, and team morale. Key Responsibilities: - Foster a positive workplace culture through engagement initiatives - Act as a point of contact for employee grievances, conflict resolution, and team morale In terms of HR Policy & Compliance, you will ensure that HR policies are up-to-date and compliant with labor laws. You will also handle HR audits, documentation, and legal compliance. Key Responsibilities: - Ensure HR policies are up-to-date and compliant with labor laws - Handle HR audits, documentation, and legal compliance Regarding Learning & Development, you will identify training needs and manage learning programs to promote continuous professional growth within the organization. Key Responsibilities: - Identify training needs and manage learning programs - Promote continuous professional growth In HR Strategy & Reporting, your role will involve analyzing HR metrics and presenting data-driven insights to leadership. You will also contribute to strategic HR planning and organizational development. Key Responsibilities: - Analyze HR metrics and present data-driven insights to leadership - Contribute to strategic HR planning and organizational development This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the work location is in person.,

As an experienced HR professional, you will be responsible for a variety of HR activities with a focus on Employee Engagement, Employee Relations, Exit Management, Retention Management, Performance Management, and HR Operations, preferably within an IT/ITES firm. You should be self-driven and self-motivated, with the ability to collaborate effectively with delivery Heads, peer groups, and vendors when necessary. Your strong inclination towards taking on additional responsibilities and delivering with a high level of commitment will be essential. Your role will involve ensuring that the people-perspective is considered in business decisions to proactively manage the workforce and meet departmental/project objectives. Additionally, you will have regular interactions with senior management. Key Responsibilities: - Handle the entire spectrum of HR activities (excluding recruitment) either as an HR Business Partner aligned with a specific Business Unit or in HR Operations at the organizational level. - Collaborate closely with Business Unit managers to plan, implement, and provide ongoing updates on business performance for effective performance management and productivity. - Review and analyze business unit data to identify trends in employee performance and turnover. - Manage grievance handling, Performance Improvement Plans (PIPs), and Skip Level meetings. - Oversee Attendance and Leave management. - Drive Employee Engagement and Retention activities. - Strengthen and execute various HR activities throughout the employee life cycle, including New Joiners Induction, Employee Confirmation, Employee Engagement Events, Celebrations, Employee Grievances, Performance Management, and Retention. - Conduct attrition analysis and implement an Early Warning System. Qualifications: - Bachelor of Business Administration in HR Management. - Ideal experience range of 6-10 years in relevant HR roles. - Preference for candidates with direct employment experience in IT/ITES or Analytics-based companies. In addition to the above responsibilities and qualifications, the job also requires the following behavioral and technical competencies: Behavioral Competencies: - Customer focus - Drive for results - Employee Engagement - Exit Process - Learning agility - Problem-solving - Retention and Recruitment Technical Competencies: - Net - AIML Skills: - Test & Control This Job Description focuses on your pivotal role in driving HR activities and initiatives within the organization, contributing to employee engagement, performance management, and overall business success.,

As an HR executive for our construction projects, your responsibilities will include: - End-to-end recruitment for technical and non-technical roles such as engineers, site staff, and back-office personnel - Coordinating with project managers to understand and fulfill manpower requirements - Managing onboarding processes, offer negotiations, and joining formalities - Deploying and overseeing the workforce across multiple project sites - Maintaining site attendance records, labor records, and statutory registers - Addressing grievances and conducting disciplinary procedures when necessary - Implementing engagement initiatives to foster a positive work environment - Ensuring effective communication between management and site employees - Managing employee database, documentation, HRMS entries, and records - Generating monthly HR reports on metrics such as attrition, absenteeism, and headcount Qualifications required for this role include: - Education: MBA / PGDM in Human Resources or equivalent Please note that this is a full-time position that requires in-person work at the designated location.,

As the Area Operations Head (Assistant Manager-Operations) in the Regional Business function, you have the responsibility to ensure timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations in the area. **Key Responsibilities:** - **Financial:** - Support Area Head in developing the budget for the Area - Ensure adherence to budgeted capital and operational costs for the Area - Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) regularly - Take corrective actions if necessary - **Operational:** - Ensure timely, accurate, and profitable delivery of shipments to customers as per contractual terms - Oversee the management of all Service Centers and PUD Centers in the Area - Drive key performance metrics for various operations processes - Ensure adherence to Standard Operating Procedures and Execution Excellence - Support reach enhancement initiatives like Tier 2 and Tier 3 cities expansion - Ensure optimum productivity and utilization of fleet in the Area - Evaluate existing infrastructure for operations in the Area and prepare capacity expansion proposals - **People:** - Provide direction, guidance, and support to function employees in the Area - Monitor team performance and identify key performers - Mentor and coach subordinates to develop the team's capabilities - Build a robust succession pipeline **Key Result Areas and Key Performance Indicators:** - **Optimize costs in the Area:** - % reduction in Operating Costs for the area (OCPK and OCPM) - **Reach Enhancement:** - Support Expansion into Tier 2 and Tier 3 cities - Drive service quality and excellence in the Area - Overall adherence to area service quality - Delivery performance as per transit time for all products - % undelivered shipments - Adherence to SOPs - **Ensure Security of Shipments:** - Number of open security-related cases in the Area - **Ensure Regulatory Compliance:** - Compliance to all applicable regulatory requirements - **Drive Operations of Channel Partners attached to the Area:** - Operational Performance of RSPs, PDAs, and Delivery Agents - **Drive Operations Process Efficiency and capability:** - % increase in operational productivity in the Area - % coverage of employees in Area in terms of conduct of operations training programmes - **Ensure Performance Driven Culture:** - Adherence to Performance Management system timelines and guidelines - **Support Employee Capability Building:** - % Key area positions with identified successors - Drive employee morale and engagement - Employee Attrition (%) - PDA Attrition (%),

As an Internal Communication and Employee Engagement Specialist at our company, your role will involve planning, executing, and implementing various programs to meet strategic goals aligned with the company's objectives. Your responsibilities will include: - Collaborating with cross-functional teams and Management Team to fulfill communication and design requirements. - Designing and conducting service line orientation programs for new joiners. - Organizing Focus Group sessions, Meet the Leader sessions, and developing action plans to address employee problems. - Facilitating the creation of Fun Committees on the floor and driving periodic engagement activities. In terms of Performance Management, you will be expected to: - Ensure all communications are brand compliant as per the organization's standards. - Conceptualize, plan, and execute the company's employee engagement strategy through initiatives like Employee Engagement Survey, Employee events, and Employee Recognition Programs. - Drive internal social media platforms to enhance the visibility of key initiatives across India operations. - Administer Counselling/Performance Improvement Plans or any disciplinary proceedings in collaboration with the Compliance team. - Prepare various reports as per business requirements. We are looking for someone who can offer: - HRBP experience with a relevant department. - Awareness of Attrition, shrinkage, WFM, etc. - Experience in Event Management, particularly in planning and executing large events. - Utilization of technology and new media to enhance communication effectiveness. - Expertise in Microsoft Office Applications such as Publisher, Word, Excel, Live Meeting, PowerPoint, SharePoint. - A high level of energy, drive, enthusiasm, initiative, commitment to thrive in a fast-moving and challenging environment. - Excellent communication and strong influencing skills. - Confidence, proactiveness, tact, and patience in demanding circumstances. - Strong interpersonal skills, good judgment, and an approachable communication style. - Comfortability with night shifts. This is a Full-time position with benefits such as Health insurance and Provident Fund. The required experience for this role is a minimum of 10 years in HRBP. The work location is in-person.,

As a Sales Development Executive (SDE), your primary responsibilities include: - Optimising route of Retail Service Providers (RSP) to ensure regular visits to Secondary Urban Distributors (SUBD) - Classifying SUBDs based on value sales and weighing the frequency of visits accordingly - Identifying and finalizing prospects for RSP and SUBD - Ensuring creation of backups for existing Sales Supervisors (SS) - Developing a funnel of backup Salesmen/Distributors and refreshing it periodically - Tracking absenteeism and monitoring man-days closely to ensure productivity consistency - Checking and monitoring RSPs in alignment with infrastructure budgets - Keeping Field Force (FF) attrition in check - Reviewing SS infrastructure, delivery performance, and app usage - Working towards reducing the time taken to settle manual and damage claims of SS Qualifications required for this role: - Bachelor's degree in Business Administration, Sales, or related field - Proven experience in sales and distribution management - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Ability to effectively manage time and priorities - Familiarity with sales performance metrics and KPIs Please note that this job description may not include all the details about the company.,

As an HR Manager, your role involves partnering with business leaders to align HR strategies with operational objectives. You will serve as the primary point of contact for managers and employees, offering guidance and solutions on HR-related matters. Your responsibilities will include driving talent management processes such as recruitment, onboarding, development, and retention strategies. Additionally, you will be involved in performance management, employee relations, compliance with labor laws, and workforce planning. Key Responsibilities: - Partner with business leaders to align HR strategies with operational objectives. - Act as the primary point of contact for managers and employees, offering guidance and solutions. - Drive talent management processes including recruitment, onboarding, development, and retention strategies. - Support performance management processes such as goal setting, appraisals, feedback, and career progression. - Manage employee relations issues including conflict resolution, disciplinary actions, and grievance handling. - Ensure compliance with labor laws, company policies, and regulatory requirements. - Collaborate with leadership teams on workforce planning and organizational design. - Identify training needs, partner with L&D to create development programs, and support succession planning. - Track HR metrics (attrition, engagement, headcount, etc.) and provide insights for decision-making. - Support change management initiatives and drive cultural transformation within the organization. Key Competencies: - Strategic Thinking & Business Acumen - Employee Advocacy & Engagement - Conflict Resolution & Negotiation - Data-Driven HR Decision Making - Change Management - Collaboration & Influence Qualifications Required: - Previous experience in HR management or related field. - Strong knowledge of labor laws and HR best practices. - Excellent communication and interpersonal skills. - Ability to work collaboratively with cross-functional teams. - Bachelor's degree in Human Resources or related field (preferred). Please note that this is a full-time position with health insurance benefits provided. The work location for this role is in person.,

As a Technical Support Specialist, your primary responsibility will be to provide top quality technical support to all customers of the account/program. You will attend to customer queries, concerns, and issues regarding services and/or sales orders, ensuring accurate data/reports are submitted on customer queries and sales orders. Your interactions with customers should aim to create customer loyalty, reduce customer attrition, and increase the client's competitive advantage in the industry. Key Responsibilities: - Provide top quality technical support to customers - Address customer queries, concerns, and issues related to services and sales orders - Submit accurate data and reports on customer queries and sales orders - Utilize customer interactions to enhance customer loyalty and reduce attrition - Collaborate with a team of CSR's/TSR's to support Team Leader in driving individual and team performance towards set goals Qualifications Required: - Minimum 12 months of work experience in Tech Support - Good technical knowledge, particularly in ISP (Internet Service Provider) products used in telecommunications - Excellent written and verbal communication skills in English Additional Details: - Shift Timing: US Shift - Cab Facility provided within 35 Kms range (Candidates from locations other than Noida/Delhi must be willing to relocate) - Salary Range: 19000-38000 INR - Working Model: Work from Office Your role will involve leveraging your technical expertise and communication skills to effectively support customers and contribute to the overall success of the team and organization.,

As the Director of People & Process at Success Pact Consulting Private Limited, your role will be pivotal in leading the Human Resources function and acting as a key business partner to the management team. Your responsibilities will include creating and implementing initiatives, systems, and best practices to recruit, develop, and train a diverse and high-performing workforce. Your focus will be on building an organizational culture that aligns with the company's mission and strategic plans. Additionally, you will be responsible for developing staffing and talent strategies, managing internal communication processes, overseeing performance management, and leading leadership and professional development efforts. Your role will also involve driving strategies to attract, develop, and retain a diverse workforce while promoting innovation, learning, and cross-cultural collaboration. Key Responsibilities: - Recruitment (Internal): Oversee new hire onboarding, manage the replacement period, ensure budget compliance, and maintain database accuracy. - Employee Engagement: Organize engagement activities, handle grievances, and keep HRMS updates current. - Learning and Development: Develop and execute training programs, implement LMS, and ensure regular feedback and assessments. - Team Development & Growth: Manage team size and budget, resolve conflicts, and conduct regular skip-level meetings. - HR Analytics: Generate reports on attrition, exits, grievances, audits, and employee surveys. - Administration & IT Process: Supervise office administration and IT management, handle vendor relationships, and conduct need analysis. - Collaboration: Facilitate monthly meetings with team heads, manage team reports, and ensure cross-functional collaboration. Critical Competencies Required: - Leadership skills - Vision - Communication skills - Interpersonal skills - Strategic Decision making - Analytical skills - Problem-solving - Organizational Branding - Putting the organization before self Requirements: - MBA in HR from a reputed institution - Minimum of 8 years of experience in HR and Administration - Proven ability to lead and develop HR strategies and initiatives - Strong leadership, communication, and interpersonal skills - Ability to work closely with senior business stakeholders and address strategic business issues If you are passionate about Human Resources and eager to take on a challenging role, Success Pact Consulting Private Limited invites you to join us and create a significant impact.,

As an HR Operations Executive, your role will involve supporting and streamlining HR processes to ensure smooth daily operations and compliance with legal standards. Your contributions are crucial in maintaining an efficient and positive work environment. Key Responsibilities: - Maintain and update employee records, including personal details, attendance, and leave data. - Support recruitment activities by assisting in job postings, resume screening, and interview coordination. - Facilitate the onboarding process for new hires and manage offboarding procedures for departing employees. - Ensure HR compliance by adhering to labor laws and company policies, assisting in audits, and compliance reporting. - Assist in organizing employee engagement activities to foster a positive workplace culture. - Prepare and maintain HR reports, tracking key metrics like attendance, attrition, and performance. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 6 months to 2 years of experience in HR operations or administrative roles. - Proficiency in HRIS systems and Microsoft Office Suite. - Strong organizational skills with keen attention to detail. - Excellent verbal and written communication skills. - Ability to handle sensitive information with confidentiality. Please note that the salary offered for this position is 20,000 per month. For further inquiries or to apply for the role, you can contact Rizwana Siddique at 97180 11146.,