489 Auditing Jobs in Navi Mumbai

Job Title: Internal Auditor  Locations: Mumbai (Andheri - Vile Parle), Pune (Jadhavgadh), Shimla (Sanjuali), Jamnagar (Vasai), Nashik (Nasardi Bridge), Noida (Sector 62A), Ayodhya (Faizabad), Chandigarh (Zirakpur). Shift Timing: 11:00 PM - 7:00 AMWork Days: 6 days a weekEmployment Type: Full-time, On-site Job Purpose: Ensure accurate financial and operational records during night shifts by conducting night audits and compliance checks, supporting hotel management in smooth functioning of controls. Key Responsibilities: Conduct night audits and internal compliance checks. Verify accuracy of financial and operational records. Prepare reports for hotel management. Support smooth functioning of hotel operations during night shifts. Qualifications & Experience: B.Com graduates (CA Inter drop-outs are welcome). 1-2 years of experience in hotel internal audit or night audit. Knowledge of ERP systems preferred. Candidates staying near the hotel location preferred. Immediate joiners preferred. Why Join Us: Work with a leading hospitality group. Gain hands-on audit and operations experience. Stable full-time role with growth opportunities. Application:Interested candidates can share their CV at: pinkychatterjee7@gmail.com

Job description who has completed Inter ca / Article ship, Excellent in Statutory, Tax AuditsSalary 25-35kLocation Santacruz Qualification Inter ca Required Candidate profile B.Com + 3 years CA Article ship completedWho has handled 200 Cr, turnover companies STAT Audit / TAX AuditReady to work at client side Role: Auditor Industry Type: CA firm Employment Type: Full Time, Permanent   Kindly share your updated cv & refer to your friends +91 77740 65478 / 8450964888   Regards; AVS Manpower Consultancy Pvt Ltd,  

We are hiring on urgent basi for following Key responsibilitiesStatutory Audit:Plan, execute, and finalize statutory audits for various clients, including listed and unlisted companies. Analyze financial statements, review accounting policies, and ensure compliance with IND AS, IFRS, and other accounting standards. Conduct limited reviews and tax audits as required. Interact with client management to gather necessary information and present findings. Draft and finalize auditor's reports and related documentation. Income Tax:Handle end-to-end income tax matters, including tax planning, filing, and assessments. Advise clients on tax strategies to minimize liabilities and ensure compliance with tax laws. Conduct tax audits and prepare the necessary reports. Stay updated on the latest amendments and notifications to provide timely advice. Compliance and client management:Ensure compliance with all relevant accounting and tax regulations. Liaise with clients to address operational issues and build strong relationships. Handle departmental visits and represent clients during tax assessments or hearings. Manage GST compliance, including filing returns and replying to notices. Kindly share your updated cv & refer to your friends 77740 65478 / 8450964888 Regards; AVS Manpower Consultancy Pvt Ltd.

1. Leadership & Strategic: Responsibilities Lead the QA/QC function across all assigned projects (45 simultaneously). Develop and implement quality management strategies, aligned with company standards (ISO 9001, client requirements). Ensure consistency in quality practices across projects. Report directly to top management (VP/AVP/Director) with quality performance dashboards. 2. Quality Planning & System Implementation: Prepare and approve Project Quality Plans (PQP), ITPs (Inspection & Test Plans), and Method Statements. Standardize QA/QC procedures across all projects for concrete, steel, formwork, finishing, and MEP works. Coordinate with consultants/clients for approvals of quality documents. Ensure calibration & certification of equipment used for testing. 3. Site Quality Control & Monitoring: Conduct regular quality audits and inspections at project sites. Verify that all construction materials (cement, steel, aggregates, admixtures, etc.) meet technical specifications. Ensure that site teams conduct proper cube testing, NDT, reinforcement checks, and finishing checks. Maintain quality checklists for all critical activities (Raft, Core Wall, Slab Casting, Finishes). Ensure rectification of NCRs (Non-Conformance Reports) and closure of quality issues. 4. Vendor & Material Quality Assurance: Approve vendors and materials based on quality standards. Coordinate with suppliers for MTCs (Material Test Certificates) and ensure compliance. Conduct third-party testing when required. 5. Training & Team Development: Train Project QA/QC Engineers and site teams on quality standards and inspection techniques. Create awareness on workmanship, finishing standards, and testing procedures. Build a culture of quality first at all project sites. 6. Client & Consultant Coordination: Lead all quality-related discussions with clients, consultants, and third-party auditors. Provide technical justifications and solutions for quality deviations. Ensure client satisfaction through proactive quality control and documentation. 7. Documentation & Reporting: Ensure proper documentation of quality records (checklists, cube reports, NDT reports, inspection logs, QA audits). Maintain project-wise QA/QC dashboards. Submit monthly quality performance reports to management. Track and highlight recurring issues across projects and implement corrective & preventive actions (CAPA). 8. Safety & Compliance : Support (along with QAQC) Ensure QAQC activities are in line with HSE standards. Support site teams in implementing quality-related safety checks.

As a Chartered Accountant with 78 years of experience, you will be joining our Finance team at the manufacturing site. Your role will involve managing end-to-end accounting operations, budgeting, audits, and financial reporting. Collaboration across departments and ensuring compliance with financial standards and audit requirements are crucial aspects of this position. **Roles and Responsibilities:** - **Accounting & Financial Reporting** - Lead monthly finalization of Books of Accounts in accordance with applicable accounting standards. - Perform ledger scrutiny and ensure timely closing of financials on a monthly basis. - Drive the preparation and analysis of monthly MIS and other key management reports. - **Costing & Variance Analysis** - Review and validate product costing across manufacturing operations. - Conduct monthly variance analysis and investigate cost deviations to ensure cost control and accuracy. - **Budgeting & Forecasting** - Prepare and manage the site's annual budget including Revenue, Opex, and Capex. - Submit monthly updates of cash flow projections and projected annual financials for review and planning. - Analyze department-wise Opex variances against budgets and provide actionable insights. - **Audit & Compliance** - Coordinate and support multiple audits including Internal Audit, Statutory Audit, Cost Audit, and Tax Audit. - Prepare audit annexures and ensure timely resolution of auditors" queries. - Ensure full compliance with statutory and internal audit requirements. - **Insurance & Risk Management** - Compile and prepare required data for annual insurance renewals, supporting risk assessment and mitigation efforts. - **Inventory & Provisioning** - Monitor and analyze inventory ageing; recommend provisioning strategies in line with company policy and accounting standards. **Qualifications Required:** - Quick learner with excellent communication skills - Punctual with proven track record of dedication & reliability - A team player who is equally capable of working alone - Fluent in both written and spoken English - Sound knowledge of SAP Please note that the Reporting Structure for this role is to the Site Finance Controller. The Key Stakeholders include all departments at the Site, Central Partner Function, Internal Auditor, Statutory Auditor, Cost Auditor, and Tax Auditor. Your 78 years of experience in finance, preferably in a manufacturing or plant-based environment, will be an asset in fulfilling these responsibilities effectively.,

Role Overview: As a candidate for this position, your main responsibility will be to ensure the timely processing of INR invoices, focusing on accuracy and adherence to contract terms and conditions. This includes processing invoices based on certified measurements and GRN, following accounting processes and policies diligently. Additionally, you will play a crucial role in maintaining compliance with both indirect and direct taxes. Key Responsibilities: - Conduct ageing analysis of Liabilities and Advances, and perform periodic clearing of these items - Make recommendations for the write off or write back of old liabilities, seeking approval from Management/Stakeholders - Provide logic, advisory, and functional support to resolve SAP issues and suggest enhancements or process automation - Offer effective support to various internal groups including Business, Project, Treasury, and Accounts - Participate in audits such as LoD 3 audits, JV Audits, Partner Audit, Govt Audit, and RIL Statutory Auditor Queries - Ensure the correctness of invoices processed by the team members - Process YEXP and YINV invoices accurately and in a timely manner - Review and submit Cash Call Reports promptly - Coordinate with Banking and DT/IDT/Import departments - Review and finalize Estimates and accruals for Monthly Provisions - Ensure the accurate posting of GST - Remittable Posting/Clearing on a monthly basis - Conduct Vendor Analysis & GR/IR Analysis monthly - Coordinate with users, pre-validation team, Direct & Indirect Taxation teams, and Banking as required Qualifications Required: - CMA / CA / MBA If you need any clarifications or further information regarding this role, please feel free to reach out.,

You will be responsible for conducting audits and ensuring compliance at Sterile Manufacturing sites. This includes monitoring the site, overseeing batch release processes, performing joint analysis, and providing first pack approval. Additionally, you will be handling complaints related to manufacturing processes. **Key Responsibilities:** - Conduct audits and ensure compliance at Sterile Manufacturing sites - Monitor the site to ensure adherence to quality standards - Oversee batch release processes - Perform joint analysis with relevant teams - Provide first pack approval for manufactured products - Handle complaints related to manufacturing processes **Qualifications Required:** - Bachelor's degree in a related field (e.g. Pharmacy, Chemistry) - Experience in auditing and compliance within the pharmaceutical industry - Strong understanding of sterile manufacturing processes - Excellent communication and problem-solving skills,

As a Quality Assurance Analyst at Accenture, your role involves managing and resolving customer queries, handling escalations and complaints, and providing optimal solutions within SLAs. You will be responsible for conducting quality checks, operational audits, and compliance reviews to ensure effective implementation of functional processes and mitigate risks. Your tasks may include auditing and validating current control effectiveness and driving improvements where necessary. **Key Responsibilities:** - Conduct quality audits and assurance activities - Manage quality control processes - Analyze and solve lower-complexity problems - Collaborate with peers and supervisors within the organization - Make decisions that impact your work and potentially the work of others - Work as an individual contributor within a team with a focused scope of work **Qualifications Required:** - Graduation in any field - 3 to 5 years of experience in quality auditing, assurance, and management - Proficiency in Microsoft Excel and PowerPoint Please note that this role may involve working in rotational shifts.,

Role Overview: As a Regulatory Escalation Officer in the Grievance Redressal department of Customer Service, your main responsibility will be to provide adequate and quick resolution to all escalated complaints from regulatory bodies, senior managers, nodal offices, and internal departments at GRD. You will ensure adherence to grievances redressal policy and processes, monitor their implementation, and take corrective action when necessary. Your role will also involve reviewing auditors" comments on the implementation of customer service and grievance redressal policies, submitting the RCA with an action plan, participating in initiatives to reduce customer complaint escalations, and ensuring the adequacy and quality of all complaints resolutions. Key Responsibilities: - Provide quick resolution to all escalated complaints from regulatory bodies, senior managers, nodal offices, and internal departments at GRD - Ensure adherence to grievances redressal policy and processes - Review auditors" comments on customer service and grievance redressal policies and take corrective action as required - Evaluate complaints and submit the RCA with an action plan - Participate in initiatives to reduce customer complaint escalations - Ensure adequacy and quality of all complaints resolution - Meet deliverables in a timely manner - Answer all regulatory queries to the regulators" satisfaction - Solve customer queries responsibly with empathy, active listening, courtesy, politeness, helpfulness, and exhibit behaviors such as initiative-taking, accountability, and values adhering - Showcase skills necessary to create a high-quality customer experience, as reflected through customer satisfaction and quality scores - Collaborate with multiple departments; ability to follow up and influence faster resolution Qualification Required: - Strong on-call, written, and verbal communication skills along with active listening - Ability to articulate messages and information clearly and accurately - Familiarity with Customer Relationship Management systems - Customer focus and adaptability to different personality types - Ability to multi-task, set priorities, and manage time effectively - Ability to work flexible work schedules when required - Basic maths and computational skills,

We are looking to hire a dynamic secretary assistant to join our company's administrative department. In this role, your duties will include organizing the daily tasks of management, maintaining communication with customers and suppliers, and ensuring that the admin office runs smoothly. To be successful as a secretary assistant, you should have exceptional organizational skills and the ability to effectively solve any office-related issue. Ultimately, a top-notch secretary assistant should have strong communication skills, and the ability to maintain a high level of accuracy when working with office accounts or customer queries. Secretary Assistant Responsibilities: Assisting the administrative department with clerical duties, such as organizing work schedules. Processing work orders, organizing invoices, and assisting admin staff with payroll. Performing office duties, such as answering phones, liaising with clients, or running errands. Scheduling management meetings, creating agendas, and attending meetings to record minutes. Compiling and distributing minutes of meetings to personnel. Managing daily office operations and maintaining an organized work environment. Assisting with the onboarding process of new personnel and providing any office-related training. Facilitating communication between management and personnel. Overseeing and interpreting the company's administrative policies and procedures.

At Appsoft Solutions, client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward. Objectives of this role Serve as the main point of contact in all matters related to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships  Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Responsibilities Handle inquiries and requests from customers and address their needs Stay on top of accounts, making sure they receive services that are within their budget and meet their needs Meet regularly with other team members to discuss progress and find new ways to improve business Generate progress reports for clients and senior leaders within the organization Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Required skills and qualifications Internship or professional experience in a sales or customer service role Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills  Excellent organizational skills and attention to detail Preferred skills and qualifications Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce Professional certification (ex: from Strategic Account Management Association)

A Senior Accountant manages complex accounting tasks, oversees financial operations, and ensures compliance with financial regulations. In addition to reconciling accounts and preparing financial reports, a Senior Accountant often has leadership responsibilities, including supervising and mentoring junior staff. ResponsibilitiesManage financial processes: Oversee the day-to-day accounting operations, including the general ledger, accounts payable, and accounts receivable.Prepare financial statements: Produce accurate and timely financial reports, including balance sheets, income statements, and cash flow statements, in accordance with GAAP (Generally Accepted Accounting Principles) or IFRS (International Financial Reporting Standards).Conduct financial analysis: Review and analyze financial data, summarizing the company's financial status for senior management. This includes performing variance analysis and identifying trends, opportunities, and risks.Manage audits: Coordinate and assist with internal and external audits by preparing and providing required documentation and schedules.Ensure compliance: Maintain and strengthen internal controls, ensuring all accounting procedures comply with legal and regulatory requirements.Assist with budgeting and forecasting: Play a key role in developing and monitoring organizational budgets and creating financial forecasts.Supervise staff: Train, mentor, and review the work of junior accountants and accounting assistants.Implement process improvements: Identify inefficiencies and recommend modifications to accounting systems and procedures to improve accuracy and productivity. Required qualificationsEducation: A bachelor's degree in Accounting, Finance, or a related field is required. A master's degree in Accounting or Business Administration is often preferred.Experience: Most employers require at least 3 to 5 years of progressive accounting or finance experience.Certifications: Professional certifications such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are highly desirable and may be preferred or required by some companies. If you're interested, Kindly forward your resume to:- rayhenry0101@gmail.com

Job Details: Post: Safety Officer Location: Delhi, Mumbai, Surat, Hyderabad, Baddi Salary: 20000-35000 CTC Duty Timing: General Shift Accommodation & Travelling Available Site: Export Import & Industrial Construction Site For any queries contact us: 9569469565  Roles & Responsibilities Conducting the tool box meeting, Attend the monthly MOM and clients meetings, Prepare the monthly activity plan and JSA, Monthly and weekly equipment maintenance checklist (portable electrical equipments, cranes , vehicles ) , Issuing work permit systems (if it is required) , Conducting the Weekly Walk Through with management, Helps to manage risk and hazardous area in workplace, Report investigation incidents, injuries, hazards and implement the control measures, Help to promote EHS awareness in the workplace, Conducting a training for defensive driving to the drivers in the workplace, Shall be accountable for the overall establishment, implementation and maintenance of the OHS management system.

We are looking to hire a dynamic secretary assistant to join our company's administrative department. In this role, your duties will include organizing the daily tasks of management, maintaining communication with customers and suppliers, and ensuring that the admin office runs smoothly. To be successful as a secretary assistant, you should have exceptional organizational skills and the ability to effectively solve any office-related issue. Ultimately, a top-notch secretary assistant should have strong communication skills, and the ability to maintain a high level of accuracy when working with office accounts or customer queries. Secretary Assistant Responsibilities: Assisting the administrative department with clerical duties, such as organizing work schedules. Processing work orders, organizing invoices, and assisting admin staff with payroll. Performing office duties, such as answering phones, liaising with clients, or running errands. Scheduling management meetings, creating agendas, and attending meetings to record minutes. Compiling and distributing minutes of meetings to personnel. Managing daily office operations and maintaining an organized work environment. Assisting with the onboarding process of new personnel and providing any office-related training. Facilitating communication between management and personnel. Overseeing and interpreting the company's administrative policies and procedures.

A Senior Accountant manages complex accounting tasks, oversees financial operations, and ensures compliance with financial regulations. In addition to reconciling accounts and preparing financial reports, a Senior Accountant often has leadership responsibilities, including supervising and mentoring junior staff. ResponsibilitiesManage financial processes: Oversee the day-to-day accounting operations, including the general ledger, accounts payable, and accounts receivable.Prepare financial statements: Produce accurate and timely financial reports, including balance sheets, income statements, and cash flow statements, in accordance with GAAP (Generally Accepted Accounting Principles) or IFRS (International Financial Reporting Standards).Conduct financial analysis: Review and analyze financial data, summarizing the company's financial status for senior management. This includes performing variance analysis and identifying trends, opportunities, and risks.Manage audits: Coordinate and assist with internal and external audits by preparing and providing required documentation and schedules.Ensure compliance: Maintain and strengthen internal controls, ensuring all accounting procedures comply with legal and regulatory requirements.Assist with budgeting and forecasting: Play a key role in developing and monitoring organizational budgets and creating financial forecasts.Supervise staff: Train, mentor, and review the work of junior accountants and accounting assistants.Implement process improvements: Identify inefficiencies and recommend modifications to accounting systems and procedures to improve accuracy and productivity. Required qualificationsEducation: A bachelor's degree in Accounting, Finance, or a related field is required. A master's degree in Accounting or Business Administration is often preferred.Experience: Most employers require at least 3 to 5 years of progressive accounting or finance experience.Certifications: Professional certifications such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are highly desirable and may be preferred or required by some companies. If you're interested, Kindly forward your resume to:- rayhenry0101@gmail.com

 A Quality Control (QC) Specialist's job description includes ensuring products meet quality standards through inspection, testing, and analysis. Key responsibilities involve monitoring production, identifying and documenting defects, collaborating with other teams to resolve issues, and maintaining quality assurance processes and documentation. This role requires strong attention to detail, analytical skills, and excellent communication to implement and improve quality protocols. Key responsibilities    Inspect and test: Conduct inspections and tests on raw materials, in-process items, and finished products to verify they meet specifications.    Analyze data: Analyze test results and other quality data to identify trends, defects, and areas for improvement.    Document and report: Maintain detailed records of all quality control activities and prepare reports for management.    Collaborate with teams: Work with production, engineering, and other departments to address quality issues and implement corrective and preventive actions.    Improve processes: Help develop and refine quality control procedures and standards, and participate in root cause analysis for quality problems.    Ensure compliance: Verify that products and processes comply with industry regulations, company policies, and customer expectations.    Train staff: Train other staff members on quality control standards and procedures as needed. 

Leading US based Healthcare company requires  Finance specialist( Taxation and Audit )-- Bandra ( West)- Mumbai  ( We need CA's) One of our client an American multinational healthcare company established over 60 years ago in US and with an annual turnover of approx. 700+ Crore and is head-quartered in Mumbai and is operating in over 140 countries countries offering services to its customers across the globe . The Company has 20 Branches in India across multiple states. India headquatered is located in Mumbai to be engaged in the business of cash-and-carry wholesale trading of Health, Nutrition and Beauty care products, is looking for a result-oriented graduate. We are seeking a highly qualified and detail oriented professional to manage and oversee our finance and compliance operations. PFB THE JD AND DETAILS- Designation -  Finance  specialist- Taxation and auditing Location- Bandra- West Qualification- Chartered Accountant Key Roles & Responsibilities Location: Mumbai, India Department: Finance / Legal & Compliance Position Type: Full-time Experience Level: (5-9 years) Post CA Qualification: - CA Job Role: - Chartered Accountant | Taxation & Audit Specialist | 5+ Years of Experience -A highly skilled and result-oriented Chartered Accountant with over 5 years of comprehensive experience in Direct and Indirect Taxation, Statutory and Internal Audits, and Financial Reporting across diverse industries. Proven track record in managing tax compliance, GST compliance, statutory audits, and risk assessments for corporate and ensuring strict adherence to applicable regulatory frameworks.  -Expert in handling Income Tax, GST, TDS, and corporate tax assessments, along with a deep understanding of audit procedures, internal controls, and financial due diligence. Demonstrates strong analytical and problem-solving abilities, with a detail-oriented approach to identifying financial discrepancies and enhancing operational efficiency.  1)Core Competencies: - Direct & Indirect Taxation (Income Tax, GST, TDS) -Tax Planning & Advisory for Corporates -Statutory, Internal & Tax Audits -Preparation and Filing of Taxand GSTReturns -Financial Statement preparation and analysis. -Liaison with Tax Authorities & Regulators -Risk Assessment & Internal Controls -ERP & Accounting Software (Tally, ERP and Zoho, etc.)  2) Professional Highlights: - Successfully handled statutory and tax audits for companyin manufacturing, services and trading sectors. -Represented company in income tax scrutiny assessments and achieved favorable outcomes. -Played a key role in handling GST notice, audit and compliance. -Streamlined internal audit processes, resulting in improved risk mitigation and cost control. -Guided company through effective tax planning strategies, reducing tax liabilities within legal boundaries.  3) Technical Skills: -Tally ERP, QuickBooksand Zoho Books -Microsoft Excel (Advanced), Word, PowerPoint -Income Tax Utility, GSTN Portal, MCA Portal.  4) Educational Background:  -Chartered Accountancy, ICAI  -Bachelor of Commerce  If the position interests you and you find a fitment kindly share your cv cv at-  career@megmaservices.co.in or contact  Rajat- 7011354635  

A Chartered Accountant (CA) is a certified professional who manages a company's or client's financial matters, including taxation, auditing, and financial reporting. Their work is more specialized than a general accountant, and they often oversee entire accounting departments. ResponsibilitiesAuditing: Conduct internal and external audits to ensure financial statements are accurate and comply with accounting standards. This includes examining financial records and preparing audit reports.Taxation: Manage direct and indirect tax compliance, file tax returns, and provide tax planning advice to minimize liabilities.Financial Reporting: Prepare, analyze, and maintain financial statements, such as balance sheets, profit and loss accounts, budgets, and cash flow statements.Financial Advisory: Provide expert advice on financial management, investment strategies, cost management, and business structuring to help clients and companies improve profitability and growth.Risk Management: Identify and assess financial risks and develop strategies to mitigate them.Business Consulting: Offer consulting services on a wide range of business matters, including financial planning, management information systems, and new business ventures.Compliance: Ensure the organization's financial practices adhere to national and international financial laws and regulatory standards. If you're interested, Kindly forward your resume to:- milljohnmg505@gmail.com

Key Responsibilities: 1. Financial Accounting & Reporting :Lead and supervise the accounting team to ensure timely and accurate month-end and year end closings. Prepare and review financial statements, including P&L, Balance Sheet, and Cash Flow reports. Ensure proper accounting controls and adherence to Ind-AS standards. Oversee ledger scrutiny, reconciliations, and journal entries. 2. MIS & Financial Analysis : Prepare detailed MIS reports for management, providing insights on financial performance and variances.  Support the MD and CFO with actionable financial data for decision-making.  Conduct profitability analysis, cost control reviews, and business performance tracking. 3. Compliance & Audit: Ensure compliance with statutory requirements (GST, TDS, Income Tax, ROC filings, etc.).  Liaise with internal and statutory auditors to ensure smooth audit closures. Maintain up-to-date knowledge of financial regulations and best practices in manufacturing accounting. 4. Budgeting & Financial Planning : Assist in annual budgeting, forecasting, and long-term financial planning. Monitor actual performance against budgets and present variance reports. 5. Team Leadership & Coordination : Lead and mentor the accounts and support team for continuous performance improvement. Coordinate with cross-functional teams (HR, operations, procurement, etc.) to streamline financial processes. : Foster a culture of accountability, accuracy, and timely reporting.

As an experienced professional with 8-12 years of experience, your role at eClerx will be as part of the Voice support process team, focusing on troubleshooting related processes. You will serve customers by planning and implementing strategies, improving systems and processes, and managing the team. Your understanding of the repair process in the Telecom and Cable industry will be crucial, as you will need to analyze information, evaluate results, and choose the best solutions to solve problems effectively. Key Responsibilities: - Prepare performance reports by collecting, analyzing, and summarizing data and trends - Ensure Critical Performance Metrics are consistently met - Lead client/vendor reviews/calibrations and revert to client/vendor queries on routine issues - Provide innovative ideas to optimize internal metrics and ensure critical matrices are met timely - Manage multiple teams and perform audits and quality checks on Team Leads & Floor Supports - Provide feedback to the Team Leads & Floor Supports periodically on their performance - Ensure cross-skilling and periodic process re-verification to ensure resource pool - Identify training needs for teams and perform Bottom Quartile Management - Ensure directives from senior leadership are percolated and acted upon - Hold periodic meetings, discuss task delegation, and review issues - Conduct team huddles and meetings to discuss operational updates - Build team spirit through group sessions, activities, and projects - Focus on retention of staff through career mapping and guiding team members - Advocate for and follow organizational policies and procedures - Adhere to information security requirements - Ensure all client deliverables are met within timelines - Enhance productivity/quality and ensure processes meet all metrics - Remediate any major incidents and manage client MBR/QBR deck, client calls, and reviews Qualifications Required: - Graduation in any specialization - Telecom experience preferred - Flexible to work in night shifts and rotational week offs - Local candidates preferred If interested, you can share your resume at rupali.devlekar.C@eclerx.com.,