4 Guest Delight Manager Jobs nearby Mangalore

We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts. You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience. Front Office Manager Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. Preparing monthly management reports on customer feedback, bookings, and cancellations. Managing the departmental budget. Updating files and records. Enforcing all cash-handling, checking, and credit procedures.

marketing manager will take responsibility for promoting the hotel to potential guests and business partners. This involves managing advertising strategy and expenditure, as well as finding ways to promote the hotel through alternative avenues. Often, the marketing department will also take responsibility for social media efforts marketing manager will take responsibility for promoting the hotel to potential guests and business partners. This involves managing advertising strategy and expenditure, as well as finding ways to promote the hotel through alternative avenues. Often, the marketing department will also take responsibility for social media efforts marketing manager will take responsibility for promoting the hotel to potential guests and business partners. This involves managing advertising strategy and expenditure, as well as finding ways to promote the hotel through alternative avenues. Often, the marketing department will also take responsibility for social media efforts marketing manager will take responsibility for promoting the hotel to potential guests and business partners. This involves managing advertising strategy and expenditure, as well as finding ways to promote the hotel through alternative avenues. Often, the marketing department will also take responsibility for social media efforts

As part of the Food & Beverage department at Vivanta Mangalore, Old Port Road, you will play a crucial role in delivering exceptional experiences to our guests at Indian Hotels Company Limited (IHCL), a prestigious hospitality company within the Tata Group. **Key Responsibilities:** - Foster a dynamic work environment that encourages innovation, collaboration, and personal growth - Create memorable experiences for guests through exceptional service in the food and beverage sector - Collaborate with a vibrant team that values passion, excellence, and diversity **Qualifications Required:** - A passion for the hospitality industry and a dedication to delivering outstanding guest experiences - Excellent communication skills and the ability to work effectively in a team - Previous experience in the food and beverage sector is preferred but not mandatory At IHCL, we are committed to providing equal opportunities for all employees and fostering a culture of inclusion and diversity. Join us in shaping the future of hospitality and be a part of a team that values growth mindset, collaborative engagement, and guest-centricity.,

As a Front Office Executive, you will be responsible for managing the front desk, greeting visitors, answering phones, and providing administrative support. Your key duties will include directing guests, managing mail and deliveries, maintaining the reception area, scheduling appointments, and ensuring efficient office operations. Your role will require excellent communication, organizational skills, and the ability to multitask in a professional and fast-paced environment. Key Responsibilities: - Managing the front desk and greeting visitors - Answering phones and providing administrative support - Directing guests and managing mail and deliveries - Maintaining the reception area and scheduling appointments - Ensuring efficient office operations Qualifications Required: - Excellent communication skills - Strong organizational skills - Ability to multitask in a professional and fast-paced environment Please note that this job is Full-time and suitable for Fresher candidates. The work location is in person.,

Job Title: Caf Manager Location: Bangalore Experience Required: Minimum 2+ Years Job Summary We are seeking an experienced and customer-focused Caf Manager to oversee daily operations, ensure exceptional guest experiences, and lead a high-performing team. The ideal candidate should have strong leadership skills, experience in caf/restaurant management, and the ability to maintain operational efficiency while driving sales. Key Responsibilities Manage daily caf operations, including staff scheduling and inventory control Lead, train, and motivate caf staff to deliver excellent customer service Handle customer queries, feedback, and resolve issues promptly Ensure hygiene, safety, and quality standards as per company guidelines Monitor stock levels and coordinate with suppliers for timely replenishment Maintain cash handling, billing, and daily financial reporting Implement promotional activities to boost sales and customer engagement Ensure adherence to all compliance and operational standards Required Skills & Qualifications Minimum 2+ years of experience in caf, restaurant, or hospitality management Strong leadership and team management abilities Excellent communication and customer service skills Knowledge of caf operations, inventory, and vendor management Ability to work in a fast-paced environment Basic understanding of billing systems and POS operations Preferred Qualifications Experience working in branded cafs or QSR chains Certification in hospitality management

Job Title: Front Office Guest Relations Executive (GRE)Location: Yelahanka - Bangalore Department: Customer Experience / Front OfficeReporting To: Project Head Were hiring a Front Office GRE to be the welcoming face of our real estate company! If you're well-groomed, friendly, and love interacting with people this role is for you. Key Responsibilities: Greet and assist clients/visitors warmly Handle calls and direct inquiries Coordinate with sales team for client handovers Manage appointments & visitor records Support basic admin & hospitality tasks Requirements: Degree/diploma (Hospitality/Admin preferred) 1-3 years' experience (real estate/hospitality a plus) Excellent communication & people skills Good with MS Office Fluent in English, Hindi & local language Perks: Competitive salary Training & growth opportunities Professional work culture

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days

Guest Service Associate Objective: To ensure every guest has a pleasant and hassle-free experience at the cinema by offering excellent customer service, accurate information, and assistance at various customer touchpoints. Welcoming guests: They are often the first point of contact for customers entering the cinema. They greet, assist, and ensure the customer has a good first impression. Customer service & assistance: Helping with queries about show timings, seat availability, ticket issues, theatre facilities, etc. Greet guests entering the theatre and provide information about shows, seats, combos, etc. where they have to help customers navigate the cinema premises (auditoriums, restrooms, exits) and handle customer feedback and minor complaints. Handling complaints / feedback: If a guest has a problem (e.g. about sound, cleanliness, seating, tickets), the GRA takes up the issue and arranges for its resolution. Maintaining theatre cleanliness & ambiance: Ensuring lobby, aisles, bathrooms, etc. are in good condition; coordinating with housekeeping staff. Supervising entry / exit: Sometimes managing crowd flow, checking tickets, helping with directions (to halls, restrooms, concessions). Upselling / informing about promotions: Informing guests about special deals, combo offers, loyalty programs etc.  and also inform guests about combo offers, discounts, or membership programs and encourage upgrades like recliner seats, or meal combos. Assisting operations: Supporting operations teams in managing schedules (movie start times), ensuring auditoriums are ready, possibly coordinating with projection / sound / maintenance if issues arise. KEY SKILLS REQUIRED Good spoken English and regional language. Polite and professional behaviour. Ability to handle pressure and large crowds. Teamwork with ESPs and supervisors (like Duty Officers).

Achieve stretched targets in a result-focused environment at Onsite Venue.  Have constant member interactions and come out with new ways to engage members. Make powerful sales presentations resulting in high conversion ratio for membership up gradations, references and new sales Resolve member/ customer conflicts wherever applicable. Maintain strong client relationship and high level of customer service. Prepare pre-sales proposals for prospective clients. Identify potential customers and new business opportunities within and outside the resort. Keep abreast with the organization's products and services. Maintain Consistent Average Productivity. English & Kannada language is mandatory.

You will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.ResponsibilitiesManage day-to-day operations of the cafeHire and onboard new wait staff and baristasTrain employees on drinks preparation and proper use of coffee equipmentCoordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)Maintain updated records of daily, weekly and monthly revenues and expensesAdd new menu items based on seasonality and customers preferences (for example vegan coffee drinks)Advise staff on the best ways to resolve issues with clients and deliver excellent customer serviceEnsure all cafe areas are clean and tidy

As a Guest Services Associate at our company in Mysore, you will be responsible for managing food and beverage operations, welcoming and assisting guests, and ensuring exceptional customer service to create a positive experience. Your key responsibilities will include: - Handling guest check-ins and check-outs efficiently. - Addressing guest concerns promptly and professionally. - Providing information about hotel services and amenities. - Collaborating with team members to enhance guest satisfaction. To excel in this role, you should possess the following qualifications: - Strong skills in Guest Services, Guest Service, and Customer Service. - Proficiency in managing guest interactions with attention to detail. - Excellent verbal and written communication skills. - Ability to handle guest inquiries, requests, and complaints effectively. - Prior experience in hospitality or customer-facing roles is preferred. - Familiarity with hotel management systems and booking software is advantageous. - Capacity to work in a fast-paced environment while maintaining a friendly demeanor. We look forward to welcoming you to our team and providing you with the opportunity to contribute to our guests" positive experiences.,

As the Resort Operations Manager, your role involves overseeing the overall operations of the resort to ensure smooth functioning across all departments. You will be responsible for managing the guest experience by maintaining high service standards, addressing concerns, and ensuring guest satisfaction. Additionally, you will supervise and guide department heads in Front Office, Housekeeping, F&B, Maintenance, and Security. Your key responsibilities include: - Handling all legal paperwork, including license renewals, applications for new activity licenses, and any other statutory documentation required for resort operations - Ensuring full compliance with local laws, safety regulations, and industry standards - Monitoring daily operations, staff performance, and work schedules to maintain efficiency - Managing budgets, cost control, and the financial performance of the resort - Coordinating with vendors, suppliers, and contractors for smooth day-to-day functioning - Planning and implementing operational strategies to improve service quality and profitability - Overseeing resort maintenance, infrastructure upkeep, and timely execution of repairs - Preparing operational reports and presenting key updates to the management Qualifications required for this role include: - Proven experience in resort management or a similar role - Strong leadership and communication skills - Excellent organizational and multitasking abilities - Knowledge of budgeting, financial management, and cost control - Familiarity with local laws, safety regulations, and industry standards This role offers a permanent job type with an in-person work location.,

**Job Description** **Role Overview:** At MAIA Estates, your role as a Food and Beverage Executive at the Pelican Gardens marketing office involves delivering exceptional service to customers and internal staff in line with the premium hospitality standards set by MAIA Estates. Your responsibilities will encompass ensuring high-touch guest service, operational efficiency, and maintaining a luxurious experience synonymous with a 5-star hotel. **Key Responsibilities:** - Deliver exceptional food and beverage service adhering to MAIA's premium hospitality standards. - Create personalized service experiences exceeding guest expectations. - Maintain updated F&B inventory, proactively manage procurement lists to prevent shortages. - Train staff on luxury hospitality aspects. - Manage bar service during sales events, client gatherings, and special occasions. - Support the Facility Manager with general facility management tasks. - Coordinate office requirements for smooth daily operations. - Assist in overseeing daily activities of housekeeping and gardening staff for office upkeep. **Qualifications & Skills:** - Minimum 8 years of experience in a 5-star hotel or fine dining restaurant, with hands-on experience in guest-facing service and bar operations. - Graduate degree or Diploma in Hotel & Restaurant Management or related hospitality qualification. - Strong ability to work independently, manage multiple responsibilities, and maintain a polished presence. - Flexible, service-oriented, and adaptable to the dynamic requirements of a luxury sales environment. **Additional Company Details (if applicable):** MAIA Estates, established in 2016 by Mayank Ruia in partnership with the Manipal Group, aims to redefine the real estate narrative in India through intelligent design, meticulous planning, and conscious development. The company has received recognition from prestigious global institutions and is known for its commitment to excellence, transparency, and thoughtful design in crafting spaces that reflect innovation and integrity. If you are seeking a role where purpose, performance, and passion align, MAIA Estates offers a culture that values bold ideas, meticulous execution, and sustainable impact, setting trends rather than following them. [Company Website](https://www.maiaestates.in/) **Note:** Software Skills include proficiency in Microsoft Office - Excel, Outlook, and PowerPoint at an advanced level.,

In this role, you will oversee daily caf operations, including front-of-house and kitchen coordination. Your responsibilities will include maintaining high standards of food quality, service, and cleanliness. You will also be in charge of managing inventory, vendor relationships, and supply ordering. Implementing and monitoring SOPs to ensure efficiency and consistency will be a key part of your role. Additionally, you will manage reservations, peak-hour crowd control, and customer satisfaction. As a team manager, you will be responsible for motivating the team to maintain a warm and welcoming environment. Conducting regular quality reviews and staff meetings will also be part of your duties. You will be involved in community engagement by curating and organizing community-driven events such as open mics, workshops, wellness sessions, and pop-up markets. Building partnerships with local artists, wellness practitioners, and social enterprises will also be important. Actively engaging with customers to build a loyal and engaged customer base is another aspect of this role. In the marketing and outreach aspect of the job, you will collaborate on social media and digital content strategies. Promoting events and caf offerings through local networks and online platforms will be part of your responsibilities. Gathering feedback to improve both the community and dining experience will also be essential. Qualifications Required: - Previous experience in restaurant operations or hospitality management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Knowledge of social media and digital marketing strategies Company Details: (If provided in the job description, please add company details here. Otherwise, omit this section.),

Role Overview: You will support the day-to-day execution of general ledger impacted processes, including assisting clients in understanding these processes. Your main responsibilities will involve performing accounting functions related to account balancing, ledger reconciliation, reporting, and resolving discrepancies. Key Responsibilities: - Coordinate and implement assigned accounting work and projects - Conduct Accounting SOP audits for all property areas - Ensure compliance with Federal and State laws regarding fraud and collection procedures - Generate accurate and timely reports, presentations, etc. - Analyze information to identify solutions and solve problems - Perform tasks such as compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information - Balance credit card ledgers and verify contracts for groups - Achieve and exceed performance, budget, and team goals - Develop specific goals and plans to prioritize and accomplish work - Submit reports in a timely manner and ensure accurate documentation of profits and losses - Monitor applicable taxes to ensure compliance and accuracy - Maintain a strong accounting and operational control environment - Provide direction and assistance to other units regarding accounting and budgeting policies - Demonstrate knowledge of relevant issues, products, systems, and processes - Keep up-to-date with technical knowledge and apply it to your role - Use computer systems to program, develop financial spreadsheets, enter data, and process information - Utilize relevant information and judgment to ensure compliance with laws and standards - Handle additional responsibilities such as providing information to supervisors and co-workers, demonstrating personal integrity, effective listening skills, self-confidence, and conflict management - Inform executives and peers of relevant information in a timely manner - Manage time effectively, possess strong organizational skills, and present ideas concisely - Use problem-solving methodology for decision-making and follow-up - Make collections calls if necessary Qualifications Required: - 4-year bachelor's degree in Finance and Accounting or related major with no work experience required OR - 2-year degree in Finance and Accounting or related major from an accredited university with 1 year of experience in finance and accounting or a related professional area Company Details: Marriott International is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds of its associates. The company actively fosters an inclusive environment where diversity is embraced. Marriott Executive Apartments offers temporary housing solutions in major business travel destinations globally, providing a comfortable and welcoming environment for guests. Joining the Marriott Executive Apartments team means becoming part of a diverse global team within Marriott International, where your best work can thrive and you can become the best version of yourself.,

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits.

FUNCTIONAL RESPONSIBILTIES:   Supervises the functions of the department employees, facilities, operations and cost on a day - to - day Key Management: Includes Opening & Closing of Cash Management: Includes issuing of daily floats, handling cinema imprest, shift banking, shortage control etc. Monitors and Controls, on an ongoing basis: Quality levels of product and Operating costs of Merchandising and Marketing all promotional activities /movies publicity in the Sanitation, cleanliness and hygiene of the entire cinema area under his / her Guest Satisfaction: Ensuring guest satisfaction by achieving high levels of Service Standards as per Inventory and Yield: Ensure that Yield (including batch test and wastages) of popcorn and calibration of Coke and Tea/Coffee Machine is managed as per Monitor and control daily Upkeep and Maintenance / Safety: Upkeep and Maintenance of property - (as per Housekeeping and Engineering Standards). Ensure that the unit must adhere to 100% Safety/security   Conducts daily briefing & sets up targets/ goals for the shift, makes constant effort to achieve the same. Check for staff grooming/ discipline. To introduce new ways and means to minimize transaction time at box office and at the popcorn. Oversees the services of cinema from box-office to popcorn and cleaning. To ensure highest standards and quality services at all times. Conducts under the guidance of the Cinema Manager, such functions as employee orientation, staff training, on the job performance, coaching and disciplinary action if necessary, to ensure appropriate staffing and productivity. Ensures that displays are up-dated at all times, and effectively co-ordinates with Programming & Marketing for compliances. Ensures compliance with all legal requirements in connection with Cinemas. Maintains minimum stock levels of all items and participates in inventories on weekly basis.  

Guest Service Agents work in hotels and other hospitality establishments and are responsible for providing professional service to guests. Duties such as taking phone calls, greeting guests, issuing keys, collecting payments, and promoting hotel services are often seen on Guest Service Agent resume samples. Those looking to work as Guest Service Agents should showcase in their resumes customer focus, the ability to work in shifts, strong communication and interpersonal skills, attention to details, good numeracy skills, and computer competences. Eligible candidates hold a high school diploma and have experience working with customers.

We are looking for an Assistant Hotel Manager to support the daily operations of our hotel and ensure an exceptional guest experience. The ideal candidate will be a highly organized and customer-focused individual with a passion for hospitality and a strong understanding of hotel management practices. As an Assistant Hotel Manager, you will work closely with the Hotel Manager to oversee front desk operations, housekeeping, food and beverage services, and maintenance. You will be responsible for supervising staff, resolving guest issues, ensuring compliance with health and safety regulations, and maintaining high standards of service. Your leadership and problem-solving skills will be essential in creating a welcoming and efficient environment for both guests and employees. You will also assist in managing budgets, monitoring expenses, and implementing cost-control measures. The role requires excellent communication and interpersonal skills, as you will interact with guests, staff, and vendors on a daily basis. Flexibility and the ability to work in a fast-paced environment are key to success in this position. This is an excellent opportunity for someone looking to advance their career in the hospitality industry and gain valuable management experience. If you are enthusiastic, detail-oriented, and committed to delivering outstanding service, we encourage you to apply.Responsibilities Assist in overseeing daily hotel operations Supervise front desk, housekeeping, and food service staff Ensure guest satisfaction and handle complaints Monitor inventory and coordinate with suppliers Support budget planning and cost control Ensure compliance with health and safety standards Train and mentor new employees Coordinate with other departments for smooth operations Prepare reports for senior management Assist in marketing and promotional activities