99 Guest Service Executive Jobs in Chennai

We are seeking a highly organized and proactive admin executive to oversee administrative operations and provide comprehensive support across various departments. The ideal candidate will possess strong communication and coordination skills, along with hands-on experience in handling travel arrangements, scheduling, and documentation tasks. Key Responsibilities: Manage and coordinate day-to-day administrative activities efficiently. Handle bus, train, and flight ticket bookings for employees and guests. Oversee auditorium bookings and scheduling, ensuring smooth event coordination. Prepare and maintain reports, databases, and records using MS Excel (VLOOKUP, HLOOKUP, formulas, and data analysis tools). Support internal teams by managing communication, documentation, and logistical arrangements. Maintain a high level of confidentiality and professionalism in all administrative operations. Liaise with vendors, service providers, and internal departments for timely completion of tasks. Required Skills & Qualifications: Bachelor's degree in any discipline. Excellent communication skills in English, Tamil, and one additional language. Strong proficiency in MS Office Suite, especially Excel (VLOOKUP, HLOOKUP, pivot tables, formulas, etc.). Prior experience in travel coordination and facility management is preferred. Exceptional organizational and multitasking abilities. Strong interpersonal skills with a proactive and detail-oriented approach.

An Executive Assistant provides high-level administrative and organizational support to a senior leader, managing complex schedules, coordinating meetings, preparing documents, making travel arrangements, and acting as a gatekeeper for their executive. Key responsibilities include managing calendars and email, handling expenses, organizing reports and files, and liaising with internal and external stakeholders to ensure the executive can focus on principal business objectives   Calendar and Meeting Management:  Coordinate and schedule meetings, set up conference rooms, and manage the executive's calendar to optimize time.    Travel and Logistics:  Arrange travel (flights, accommodation, etc.), process expense reports, and handle complex travel logistics.    Communication and Correspondence:  Screen and respond to emails, answer phone calls, and serve as a point of contact for internal and external inquiries.    Document and Information Management:  Organize files, create presentations, prepare reports, and manage confidential documents.    Office Operations:  Handle general office duties, maintain records, and support the day-to-day functioning of the executive's office.    Project and Task Management:  Track follow-up items, manage small projects, and assist with other administrative tasks as needed     Organizational Skills Communication Skills Technical Proficiency Attention to Detail Problem-Solving & Reasoning Flexibility & Calmness

Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. You should communicate effectively with our clients and enhance their overall stay at our hotel.  You should be patient as you will act as a point of contact between our clients and staff. You should be able to stay calm when resolving difficult circumstances. You have to make sure the clients are satisfied with our services.  Your main objective will be to ensure an extraordinary guest experience so that our clients enjoy their stay at our hotel. You should have a pleasing personality and should be an excellent conversation starter. If you have the required experience for this role, you can send in your applications to us. Responsibilities Welcome guests to our hotel with a pleasing smile. Review arrival lists and records. Receive and take care of special guests.  Answer the inquiries of clients on a timely basis. Assist the other staff members in preparing welcome folders for the guests. Give the required information about different areas of our hotel to the guests. Promote the services provided by our hotel. Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel. Build a long term association with the clients. Help clients with various tasks like arranging transport, providing supplies, etc. Address grievances issues and inform Guest Relations Manager as and when required. Record all necessary data and information in the designated registers everyday.  Comply with health and safety standards (OSHS).

An administrative executive job description includes managing office logistics, coordinating meetings and travel, handling correspondence, maintaining records and documents, and supporting staff and executives. The role requires strong organizational, communication, and multitasking skills, along with proficiency in office software like Microsoft Office. The core function is to ensure the smooth, day-to-day operation of the office environment.    Office management: Oversee daily office tasks, maintain cleanliness, manage office supplies and equipment, and ensure vendor and facility maintenance. Coordination: Schedule and coordinate meetings, prepare agendas and take minutes, and manage executives' calendars and travel arrangements. Communication: Handle incoming and outgoing correspondence, answer phone calls, and act as a liaison between departments.   Record keeping: Maintain organized records, reports, databases, and financial documents, and ensure proper filing and document management. Support: Assist with HR functions like onboarding, prepare documents and presentations, and support cross-functional teams. Events: Coordinate office events, team activities, and corporate meetings.   Technical skills Organizational skills Communication skills Experience Attributes

Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.  Persuasive Speaking Skills Communication Skills Self-Control Adaptability Empathy

As an Executive Assistant & Office Manager at our dynamic and fast-growing company in Singapore, your role will be crucial in supporting the founding team and ensuring the smooth day-to-day operations of our Singapore office. You will need to be highly organized, proactive, and capable of managing executive schedules, office administration, and light paralegal work related to documentation, licensing, and corporate governance. This position is perfect for someone who thrives in a fast-paced, entrepreneurial environment and can handle multiple responsibilities with discretion, efficiency, and attention to detail. **Key Responsibilities** - Executive Assistance - Manage complex calendars and coordinate meetings, appointments, and travel itineraries for the founding team. - Prepare meeting briefs, presentations, and post-meeting follow-ups. - Act as a liaison between the founding team and internal/external stakeholders. - Maintain confidentiality and handle sensitive information with discretion. - Office Management - Oversee day-to-day office operations and ensure a professional working environment. - Manage vendors, suppliers, and service providers. - Oversee procurement, office supplies, and facility maintenance. - Support onboarding/offboarding processes and coordinate team events or meetings. - Ensure compliance with company policies and operational best practices. - Support organisation of company events for clients and partners including vendor management, set up, guest management etc. - Legal Administrative Support - Assist in preparing, organizing, and maintaining corporate and legal documents. - Schedule and organize board meetings, including agenda preparation, minute-taking, and circulation of meeting materials. - Liaise with external counsel, regulators, and partners as needed. **Qualifications Required** - Bachelor's degree or equivalent qualification. - Minimum of 4 years of experience as an Executive Assistant, Office Manager, or in a paralegal/administrative role, preferably within financial services, fintech, or a fast-paced startup environment. - Strong organizational, multitasking, and communication skills. - High level of professionalism, confidentiality, and attention to detail. - Proficiency in Google Workspace, Microsoft Office, and other productivity tools. - Must be based in Singapore and eligible to work in Singapore. Get ready to be a self-starter with a proactive and problem-solving mindset, manage multiple priorities and tight deadlines, exhibit strong interpersonal skills and ability to interact effectively with senior stakeholders, and demonstrate adaptability, dependability, and commitment to operational excellence in this exciting role!,

As a member of the team at Marriott International, you will be responsible for completing closing duties, which include storing all reusable goods, breaking down goods, cleaning equipment and areas, restocking items, and maintaining cleanliness throughout the day. You will also be required to set up, stock, and maintain work areas, as well as inspect the cleanliness of china, glass, and silver prior to use. It is crucial to follow all company, safety, and security policies and procedures, report any incidents, and ensure that uniform and personal appearance are clean and professional. Key Responsibilities: - Complete closing duties such as storing reusable goods and cleaning equipment - Set up, stock, and maintain work areas - Inspect cleanliness of china, glass, and silver before use - Follow company, safety, and security policies and procedures - Maintain cleanliness throughout the day - Report any accidents, injuries, or unsafe work conditions Qualifications Required: - High school diploma or G.E.D. equivalent - No related work experience required - No supervisory experience required - No license or certification required At Courtyard, you will be part of a team passionate about better serving the needs of travelers worldwide. The Courtyard experience is designed to empower guests and provide an exceptional guest experience. By joining Courtyard, you become a part of a global team that values diversity and celebrates the unique backgrounds of its associates. You will have the opportunity to be part of a small yet ambitious team, continuously learning and improving while having fun.,

As a Guest Service Agent for Food & Beverage Service at Wyndham Hotels & Resorts, you will be responsible for delivering exceptional service to hotel guests. Your key responsibilities will include: - Welcoming hotel guests and managing restaurant reservations - Assisting in food & beverage operations to ensure an outstanding dining experience - Addressing guest inquiries and managing orders promptly and efficiently - Maintaining cleanliness and safety protocols in the restaurant area To excel in this role, you should possess the following qualifications: - Strong communication and interpersonal skills to engage with guests and provide excellent customer service - Experience in food and beverage service operations and familiarity with hospitality industry standards - Proficiency in handling reservations, providing suggestions, and managing guest inquiries - Team-oriented mindset, attention to detail, and ability to multitask in a dynamic environment - Basic knowledge of safety, hygiene, and food handling practices - Professional demeanor, flexibility to work in varying shifts, and strong problem-solving skills - Previous experience in hospitality or F&B service and fluency in multiple languages are advantageous - High school diploma or equivalent; certification in hospitality management or related fields is beneficial Join Wyndham Hotels & Resorts to be part of a team that values Integrity, Accountability, Inclusivity, Caring, and Fun. Through our "Count on Me" service culture and "Wyndham Welcome" philosophy, we aim to create meaningful guest experiences and provide a supportive workplace for our team members.,

As the Food and Beverage Director at our hotel, your role is crucial in ensuring that all food and beverage activities align with the hotel's Corporate Strategy. You will oversee the preparation and regular updates of individual Departmental Operations Manuals within the Food and Beverage Division. Your key responsibilities include: - Conducting regular divisional communication meetings and ensuring productive departmental briefings - Representing the Food and Beverage function on the Hotel's Executive Committee - Ensuring all team members consistently deliver the brand promise and provide exceptional guest service - Promoting excellent service delivery to internal customers and observing guest-employee interactions - Handling guest and internal customer complaints and inquiries courteously and professionally - Maximizing employee productivity through multi-skilling, multi-tasking, and flexible scheduling - Leading the preparation of the Annual Business Plan and analyzing business performance strategically - Managing costs proactively using key performance indicators and operational data - Ensuring compliance with financial regulations and supporting inventory management - Actively participating in pricing strategy meetings and preparing an Annual Marketing Plan - Continuously evaluating market trends and competitor performance to remain innovative and competitive - Encouraging marketing and public relations opportunities to enhance brand visibility - Monitoring operational performance and ensuring the effective execution of hotel initiatives - Reviewing Consumer Audit feedback and collaborating with Executive Committee members - Fostering teamwork and interdepartmental cooperation in line with the hotel's philosophy Your role will involve maintaining positive guest and colleague interactions, fostering strong working relationships, and staying informed on seasonal offerings and new products available in the market. Additionally, you will actively participate in pricing strategy meetings and ensure the effective execution of hotel initiatives to enhance guest satisfaction.,

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills. Store Manager Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits.

Providing prompt and efficient service and creating a pleasant in-suite dining experience, by delivering a superior 24-hour In Suite Dining service, and ensuring friendly, courteous and professional service reflects the luxurious nature of our company.This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. Allduties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.RESPONSIBILITIES: Ensuring that adequate stocks/supplies are provided within station to enable asmooth, prompt and professional service at all times. Ensuring that own section is ready for service on time. Provides personalized service always with a smile (remembers guests names andpreferences). Answering the Room Service phone promptly and in accordance with companystandards. Accurately maintain the Master Key Log every time when key is used. Must be fully knowledgeable about the menus and able to describe the foodselection

We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisors responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. To be successful as a housekeeping supervisor, you should be able to develop and implement strategies to improve the functioning of the housekeeping department. Ultimately, an exceptional housekeeping supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently. Housekeeping Supervisor Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. Performing various cleaning duties in instances of staff shortages.

We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.Room Attendant Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end.

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.

An Assistant General Manager (AGM) job description includes assisting the General Manager in overseeing daily operations, managing staff, and implementing company policies. Key responsibilities involve coordinating departments, developing business strategies, and ensuring profitability through budgeting and cost control. The role also requires strong leadership, communication, and problem-solving skills to drive business goals and enhance customer satisfaction.  Responsibilities and duties Assist with operations: Help the General Manager oversee all daily business operations, coordinate activities across departments, and implement strategies to achieve organizational goals. Manage staff: Participate in hiring, training, and performance management of employees. Foster a positive and productive work environment and serve as a point of contact for staff concerns. Financial management: Assist with budgeting, financial planning, and cost control to ensure the profitability of the business. Customer service: Ensure high standards of customer service are met. Interact with customers, gather feedback, and address issues to enhance satisfaction. Strategic planning: Contribute to the development and implementation of business strategies, and help identify areas for improvement in productivity and efficiency. Compliance and safety: Ensure that all health, safety, and company policies are implemented and enforced across the organization. Administrative tasks: Handle various administrative duties, including scheduling, and assist with other tasks as needed. 

We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. Responsibilities Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors on any damages, deficits and disturbances Deal with reasonable complaints/requests with professionalism and patience Check stocking levels of all consumables and replace when appropriate Adhere strictly to rules regarding health and safety and be aware of any company-related practices

We are looking for a dedicated, creative food and beverage manager to join our team. The responsibilities of the food and beverage manager include managing food and beverage operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints. To be a successful food and beverage manager, you should have excellent customer service and problem-solving skills, as well as experience with designing menus. Ultimately, top-notch food and beverage manager should be skilled at ordering just the right amount of inventory to last until the next delivery. Food and Beverage Manager Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to the food and beverage budget. Managing daily food and beverage operations. Following food and safety regulations. Maintaining positive customer relationships, processing complaints, and responding to customer needs. Assisting with marketing events. Creating and enforcing restaurant policies, targets, and KPIs. Hiring, training, and managing food and beverage staff.

As a marketing executive, you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea. Many organisations have marketing departments, meaning that you can work in both the private and public sector in areas ranging from finance, retail and media to voluntary and charitable organisations. Marketing executives may also be known as marketing officers or coordinators. Types of marketing executive work You may be involved in some or all of the following marketing activities: planning advertising public relations event organisation product development distribution sponsorship research.

We are looking to hire a dedicated and reliable kitchen assistant to assist the cook with ingredient preparation as well as perform all washing and cleaning duties required in the kitchen. The kitchen assistant's responsibilities include assisting with inventory control, removing the garbage, washing garbage cans, and clearing refrigerators, freezers, and storage rooms. You should also be able to record notable food wastages as seen from customer's leftovers. To be successful as a kitchen assistant, you should exercise exceptional time management and ensure that all duties are completed in a timely manner. Ultimately, an outstanding Kitchen Assistant should be able to comply with all food health and safety regulations. Kitchen Assistant Responsibilities: Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene. Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes. Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat. Sweeping and mopping the kitchen floors as well as wiping down kitchen walls. Assisting with the unloading of delivered food supplies. Organizing and correctly storing food supplies. Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions. Stirring and heating soups and sauces as well as preparing hot beverages. Kitchen Assistant Requirements: High school diploma or GED. Proven experience assisting in kitchens. A food handler's license.