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242 Guest Service Executive Jobs in Delhi

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posted 1 week ago

Family Butler

ELITEBUTLERS HOSPITALITY SOLUTIONS LLP.
experience3 to 8 Yrs
Salary3.0 - 5 LPA
location
Delhi, Faridabad
skills
  • butler activities
  • guest service
  • waiter activities
  • butler
Job Description
Job Title: Family ButlerLocation: DLF Farms, Chattarpur, New DelhiAccommodation: Can be provided Job Overview:We are seeking a professional and well-groomed Family Butler to support the Promoters family in their private residence at DLF Farms, Chattarpur. The ideal candidate should have a smart personality, excellent communication skills, and the ability to maintain high standards of service and discretion. Key Responsibilities: Provide personalized assistance and hospitality services to the family. Oversee household operations and coordinate with staff for smooth functioning. Handle guest relations and ensure a warm, professional experience. Assist with table service, event hosting, and daily requirements of the family. Manage wardrobe, errands, and other personal tasks as needed. Maintain confidentiality and a high level of trust. Requirements: Prior experience as a Butler / Hospitality / Luxury Residence service preferred. Smart personality with excellent grooming and etiquette. Strong interpersonal and organizational skills. Willingness to work in a private residence environment. Flexible, discreet, and service-oriented. Salary & Benefits: Competitive salary package. Accommodation can be provided if required.
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posted 2 weeks ago

Urgent | Hiring Female Front Desk Executive - Vasant Kunj,Delhi

Sharda Consultancy Services Hiring For 9650997623
experience1 to 6 Yrs
Salary2.5 - 5 LPA
location
Delhi
skills
  • administration management
  • diary management
  • soft skills
  • receptionist activities
  • guest relationship management
  • email management
  • front desk
  • organizational behavior
  • front office management
  • canva
Job Description
Dear Candidates,  We are urgently seeking Female Front Desk Executive - Vasant Kunj, Delhi   *Pls apply with professional photograph on top of the Cv  only*   Front Desk Executive- Position - 1    Salary : upto 35k     Key Responsibilities:   Guest Relations & Service: Welcome guests warmly and ensure their comfort. Handle guest inquiries, requests, and complaints promptly and courteously Provides accurate information regarding facilities and services.  Coordinate with other departments to ensure seamless guest experiences Ensure the front desk area is neat, organized, and presentable at all times.      Operations & Administration:   Book Conference and Meeting rooms for top executives Responds to Emails addressed to the company Manages vendors for administrative procurement for pantry, housekeeping, IT, Stationary Filing & Record Keeping of invoices, requisitions, vendors list, budget, and expenses    Personality Pleasing Appearance Soft skills & Etiquette   Other Skills-    Excellent Communication skills   Excellent organizational skills   Adept at Excel, Googles Sheet   Adept at Canva & AI use for preparing presentations     Upto Rs 35,000 per month   Day shift   Benefits: Provident Fund       Interested candidates call/whtup Ruchika @9650997623
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posted 2 months ago

Executive assistance

ASSETCARE SERVICES PRIVATE LIMITED
ASSETCARE SERVICES PRIVATE LIMITED
experience1 to 5 Yrs
Salary7 - 16 LPA
WorkContractual
location
Delhi, Faridabad+8

Faridabad, Ghaziabad, Purnia, Bangalore, Chennai, Hyderabad, Chittoor, Kolkata, Kakinada

skills
  • technical
  • communication
  • reasoning
  • skills
  • detail
  • proficiency
  • to
  • organizational
  • calmness
  • attention
  • problem-solving
  • flexibility
Job Description
An Executive Assistant provides high-level administrative and organizational support to a senior leader, managing complex schedules, coordinating meetings, preparing documents, making travel arrangements, and acting as a gatekeeper for their executive. Key responsibilities include managing calendars and email, handling expenses, organizing reports and files, and liaising with internal and external stakeholders to ensure the executive can focus on principal business objectives   Calendar and Meeting Management:  Coordinate and schedule meetings, set up conference rooms, and manage the executive's calendar to optimize time.    Travel and Logistics:  Arrange travel (flights, accommodation, etc.), process expense reports, and handle complex travel logistics.    Communication and Correspondence:  Screen and respond to emails, answer phone calls, and serve as a point of contact for internal and external inquiries.    Document and Information Management:  Organize files, create presentations, prepare reports, and manage confidential documents.    Office Operations:  Handle general office duties, maintain records, and support the day-to-day functioning of the executive's office.    Project and Task Management:  Track follow-up items, manage small projects, and assist with other administrative tasks as needed     Organizational Skills Communication Skills Technical Proficiency Attention to Detail Problem-Solving & Reasoning Flexibility & Calmness
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posted 2 months ago

Customer service representatives

ASSETCARE SERVICES PRIVATE LIMITED
ASSETCARE SERVICES PRIVATE LIMITED
experience1 to 5 Yrs
Salary6 - 14 LPA
WorkContractual
location
Faridabad, Ghaziabad+8

Ghaziabad, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Chittoor, Kakinada, Mumbai City

skills
  • communication
  • adaptability
  • persuasive
  • empathy
  • skills
  • self-control
  • speaking
Job Description
Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.  Persuasive Speaking Skills Communication Skills Self-Control Adaptability Empathy
posted 2 months ago

Guest Service Associate

Radisson Hotel Group
experience0 to 4 Yrs
location
Delhi
skills
  • FastPaced Experience
Job Description
As a Guest Service Associate at Radisson Hotel Group, your role will involve supporting the smooth running of the food & beverage department to ensure the highest levels of guest satisfaction and comfort. Your key responsibilities will include: - Supporting the smooth running of the food & beverage department, ensuring delivery of the guest food & beverage service experience at the highest levels - Maximizing guest satisfaction and comfort by responding positively and timely to guest enquiries - Taking responsibility for assigned duties and tasks, ensuring timely and professional completion - Achieving departmental plans and objectives, meeting hotel initiatives & targets - Collaborating with your immediate report to control costs and inventory, and achieve productivity and performance levels - Building and maintaining effective working relationships, while promoting company culture and values - Ensuring adherence and compliance to all legislation, planning, delivering, and documenting due diligence requirements and best practice activities for internal and external audit Qualifications required for this role include: - Experience in food & beverage service is beneficial but not essential - Hands-on approach with a can-do work style - Commitment to delivering exceptional guest service with a passion for the hospitality industry - Ability to find creative solutions, taking ownership for assigned duties and tasks - Personal integrity and ability to work in an environment that demands excellence - Experience working with IT systems on various platforms - Strong communication skills If you are passionate about delivering exceptional service and enjoy working in a fast-paced environment, then this role at Radisson Hotel Group could be a perfect fit for you. Join a team that believes anything is possible and where fun is an essential part of the job. To learn more about Radisson Hotel Group, our culture, and beliefs, visit us at girraj.goyal@radisson.com. Start your journey with us and be part of the most inspired hotel company in the world.,
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posted 1 week ago
experience0 to 4 Yrs
location
Delhi
skills
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field
Job Description
As a Service Associate at PVR INOX Limited in Dwarka, Delhi, your role will involve ensuring that our guests have a seamless and enjoyable movie experience. You will be responsible for managing ticket bookings, billing processes, taking food orders, providing excellent service, verifying tickets, and addressing customer inquiries and issues. Additionally, you will be delivering food directly to the auditorium for guests. Key Responsibilities: - Manage ticket booking and billing processes. - Take food orders and provide excellent service to guests. - Verify tickets and assist patrons with guidance. - Address customer inquiries and resolve issues. - Deliver food directly to the auditorium for guests. Qualifications Required: - Minimum education of 12th grade. - Strong communication skills. - Professional grooming. - Availability for flexible shifts. At PVR INOX Limited, you will receive a salary of INR 24,628 per month, along with additional benefits. To excel in this role, you should be able to work under pressure, be physically and mentally healthy, possess a minimum education of a high school diploma, have good communication skills, work well in a team, preferably have experience in a related field, be at least 18 years old, willing to be placed in the designated work location, and have no criminal record.,
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posted 2 months ago
experience4 to 8 Yrs
location
Delhi
skills
  • Interpersonal skills
  • Management
  • Coaching
  • Billing
  • Client management
  • Vendor management
  • Inventory management
  • Discipline management
Job Description
As a Commercial Executive (Soft Services) at our company, you will play a crucial role in overseeing the daily operations and processes of the facilities. Your dedication and enthusiasm will be key in ensuring the smooth functioning of the facility in a fast-paced environment. You must possess exceptional interpersonal skills to effectively manage employees and maintain composure during stressful situations. Your responsibilities will include coaching employees on conduct, professionalism, job requirements, and scheduling. Key Responsibilities: - Ensure strict compliance with department circulars, instructions, and policy letters issued by the company. - Maintain the highest standards of security and housekeeping in the building. - Foster positive interactions with all guests and clients of the building. - Ensure timely billing to all tenants and follow up with clients for timely recoveries. - Update Facility Manager/Estate Manager on client, vendor, and agency issues as per instructions. - Maintain discipline among all staff members and boost morale of housekeeping, security personnel, technicians, etc. - Ensure timely availability of office stationary, tea, and coffee. - Manage the availability of housekeeping and security personnel as per scheduled shifts and in proper uniform. Qualifications Required: - Prior operational experience of at least 4-5 years in the facility industry. - High school diploma preferred; a degree in hospitality management is desired. - Physical fitness and mental robustness are essential for this role.,
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posted 1 week ago

Executive Chef

Radisson Blu MBD Hotel Noida - Kitchen
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Kitchen Management
  • Hospitality
  • Budget Management
  • Team Management
  • Problem Solving
  • Guest Service
  • Communication Skills
  • IT Systems
Job Description
As an Executive Chef at Radisson Hotel Group, you will be part of a dynamic Kitchen Team that is dedicated to creating unforgettable dining experiences for our guests. Your role is crucial in ensuring that every guest's visit is exceptional and memorable. Key Responsibilities: - Support the smooth operation of the kitchen department to deliver the highest level of guest dining experience - Proactively enhance guest satisfaction and comfort by promptly addressing inquiries and resolving issues - Achieve kitchen initiatives and hotel targets by executing plans and objectives effectively - Manage the kitchen team to promote growth, development, and performance within the department - Take responsibility for the departmental budget, controlling costs, inventory, productivity, and performance levels - Establish and maintain positive relationships with key stakeholders - Evaluate the performance of the food offering, make recommendations to drive financial performance - Ensure compliance with legislation, plan due diligence activities, and maintain best practices for internal and external audits Requirements: - Demonstrated kitchen experience with strong problem-solving skills - Excellent managerial abilities with a hands-on leadership style - Dedication to exceptional guest service and a passion for the hospitality industry - Ability to provide creative solutions, advice, and recommendations - Personal integrity to strive for excellence in a demanding environment - Proficiency in using IT systems across various platforms - Strong communication skills If you are passionate about delivering exceptional service and believe in making every moment matter for our guests, join Radisson Hotel Group, one of the world's leading hotel companies. We value our people and are constantly seeking exceptional individuals to join our team. If you share our ambition, begin your journey with us today. To learn more about Radisson Hotel Group, our culture, and beliefs, visit us at careers.radissonhotels.com.,
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posted 2 months ago
experience0 to 4 Yrs
location
Delhi
skills
  • communication skills
  • personal grooming
  • team spirit
  • FB service
  • guestoriented mindset
  • multitasking
Job Description
As an F&B Service Associate at The Innkeeping Co. Hotels in Delhi, Kasauli, or Jaipur, your primary responsibility is to provide warm and attentive service during breakfast, lunch, dinner, and unique dining experiences. Your goal is to ensure that every guest feels cared for and that every meal is a memorable experience. Key Responsibilities: - Provide attentive and professional service to all guests. - Set up and maintain dining areas according to hotel standards. - Accurately take and deliver orders, collaborating effectively with kitchen and bar teams. - Uphold consistent hygiene, cleanliness, and safety practices. - Assist in creating dining experiences that capture the essence of the hills. Qualification Required: - Preferred experience in F&B service, but freshers with passion are encouraged to apply. - Excellent communication skills and a guest-oriented mindset. - Ability to thrive in a boutique, close-knit environment with adaptability and a positive attitude. - High standards of personal grooming and professionalism. - Strong team spirit and adeptness at multitasking in a fast-paced environment. The Innkeeping Co. Hotels offers you a chance to work in desirable locations across India, with training and opportunities for career advancement in luxury hospitality. You will receive meals while on duty and support for accommodation if needed. If you are excited about this opportunity, please send your CV and a brief introduction about yourself to operations@vskinnkeeping.com with the subject line: F&B Service Associate Delhi / Jaipur / Kasauli.,
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posted 2 months ago
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • Interpersonal skills
  • MS Office
  • Excellent communication
  • Customer service oriented
  • Organizational abilities
Job Description
As a Guest Relationship Executive (GRE) at our real estate team in Noida, your role will be crucial in ensuring a professional and engaging experience for our clients and visitors. You will represent our brand image and be the first point of contact for all inquiries and interactions. Key Responsibilities: - Greet and welcome visitors, clients, and prospective buyers to create a positive first impression. - Handle front desk operations including walk-in inquiries, calls, and appointment scheduling. - Assist the sales and CRM teams by managing customer walk-ins, documentation, and follow-ups. - Provide project-related information to visitors and guide them to the concerned department. - Coordinate with internal teams to ensure a seamless client experience. - Manage client feedback, queries, and escalate issues for quick resolution. - Maintain records of client visits, inquiries, and interactions for reporting purposes. - Support in organizing site visits, events, and promotional activities. Required Skills & Competencies: - Excellent communication and interpersonal skills in English & Hindi. - Pleasant personality, confidence, and customer service orientation. - Ability to handle client interactions with professionalism and empathy. - Basic knowledge of MS Office (Word, Excel, Outlook). - Experience in real estate, hospitality, aviation, or front desk roles preferred. - Strong organizational and coordination abilities. Qualifications: - Graduate in Hospitality, Business Administration, or any discipline. - Prior experience as a GRE, Front Office Executive, or Customer Service Executive is an advantage. In addition to the above responsibilities and qualifications, you will have the opportunity to work with a leading real estate brand, exposure to client-facing and customer relationship management roles, a growth-oriented work culture with professional training and mentoring, as well as an attractive salary and incentives.,
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posted 2 months ago
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • Customer Service
  • Communication
  • Interpersonal Skills
Job Description
As a Guest Service Associate, you will play a crucial role in providing support to guests in hospitality settings to ensure a positive and welcoming experience. Your responsibilities will include: - Greeting guests warmly and professionally - Handling check-ins and check-outs efficiently - Addressing guest inquiries and providing relevant information - Resolving guest complaints promptly and effectively - Maintaining the cleanliness and organization of guest areas Qualifications Required: - Previous experience in a customer service role is preferred - Excellent communication and interpersonal skills - Ability to handle challenging situations with patience and professionalism - Flexibility to work in rotational shifts If you are looking for a full-time job with benefits such as health insurance and Provident Fund, and are comfortable working in a rotational shift schedule at the in-person work location, this role could be a great fit for you. Feel free to contact the employer at +91 9318389473 for further details.,
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posted 2 weeks ago

Administrative executive

ASSETCARE SERVICES PRIVATE LIMITED
ASSETCARE SERVICES PRIVATE LIMITED
experience1 to 5 Yrs
Salary6 - 14 LPA
WorkContractual
location
Faridabad, Ghaziabad+8

Ghaziabad, Noida, Bangalore, Chennai, Hyderabad, Gurugram, Chittoor, Kolkata, Kakinada

skills
  • technical
  • skills
  • attributes
  • experience
  • organizational
Job Description
An administrative executive job description includes managing office logistics, coordinating meetings and travel, handling correspondence, maintaining records and documents, and supporting staff and executives. The role requires strong organizational, communication, and multitasking skills, along with proficiency in office software like Microsoft Office. The core function is to ensure the smooth, day-to-day operation of the office environment.    Office management: Oversee daily office tasks, maintain cleanliness, manage office supplies and equipment, and ensure vendor and facility maintenance. Coordination: Schedule and coordinate meetings, prepare agendas and take minutes, and manage executives' calendars and travel arrangements. Communication: Handle incoming and outgoing correspondence, answer phone calls, and act as a liaison between departments.   Record keeping: Maintain organized records, reports, databases, and financial documents, and ensure proper filing and document management. Support: Assist with HR functions like onboarding, prepare documents and presentations, and support cross-functional teams. Events: Coordinate office events, team activities, and corporate meetings.   Technical skills Organizational skills Communication skills Experience Attributes
posted 7 days ago

Business Development Executive

Vibgyor Enterprises Hiring For Front office
experience1 to 3 Yrs
Salary50,000 - 3.0 LPA
location
Delhi, Gautam Buddha Nagar+1

Gautam Buddha Nagar, Gurugram

skills
  • front office
  • b2c
  • inside sales
  • guest relations
  • b2b
  • lead generation
  • upselling
  • business development
  • receptionist
Job Description
Company overview:- It is a mnc company, based of Delhi. we are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. Company with its roots that go back to 1908, established its first manufacturing facility in Kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world. We have 35 offices in India and world over. Standard certification : iso 9001: 2008 Annual turnover: 700 - 1000 crore   Role:- Front Office or Inside Sales or Business Development Industry:- Hospitality or Healthcare Working Location: Green park, New Delhi Gender: Only Female Working days: 6 (Monday to Saturday), work from office   Role and Responsibility: - Work is 50% into Administration and 50% into Upselling or client follow-up Greet guests and processes Center operation (only Admin work)Develop good open communication and rapport with all clients.Client Handling, maintain records (Vendor support and management)Attending and contributing to the monthly sales strategy meetings.Liaison with external entities like vendor, agencies for collateral management, coordination and final delivery.Should be sales oriented to achieve the revenue targets.Creating a focus on attracting new business (Market research- tracking market competency)Responding and Conversion of leads into potential accountsKeeps current on center accommodations, services, and area attractions.Responds to customer inquiries for information.When walk in clients, you need to introduce about company`s products and services.Arranges for services requested by the guest by working with other departments as appropriate.Recognize return clients and ensure all clients expectations are met and exceeded at all times(Relationship Management).Stays current with developments in the center by reviewing and updating the communication log.Handles customer complaints, refers to center Manager wherever necessary.  If interested, Kindly connect me: varsha12tiwari@gmail.com 7053013122
posted 6 days ago

Front Desk Officer

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience9 to 14 Yrs
Salary8 - 18 LPA
location
Delhi, Noida+17

Noida, Guatemala, Singapore, Oman, Saudi Arabia, Romania, Assam, Bangalore, Kuwait, Chennai, United Arab Emirates, Hyderabad, Malaysia, South Goa, North Goa, Japan, Pune, Mumbai City

skills
  • clerical work
  • guest service management
  • front desk
  • front office management
  • front office
  • receptionist activities
  • reception
Job Description
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.)
posted 2 weeks ago

Executive Housekeeper

HORIBA PVT ENTERPRISES
experience6 to 11 Yrs
Salary2.5 - 6 LPA
location
Delhi, Noida+15

Noida, Zimbabwe, Uganda, Afghanistan, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Lebanon, Kaimur, Pune, Mumbai City, Zambia, Ghana, Kenya

skills
  • desk
  • laundry
  • customer
  • standards
  • quality
  • service
  • complaints
  • guest
  • safety
  • front
  • payroll
  • cleanliness
  • services
  • rooms
Job Description
An Executive Housekeeper's job description includes managing housekeeping staff, overseeing all cleaning operations to maintain hygiene standards, managing inventory and budgets, and handling administrative tasks like scheduling and staff training. They are responsible for ensuring all guest rooms, public areas, and back-of-house spaces are clean, well-maintained, and meet safety and brand standards.  Key responsibilities Staff Management: Hire, train, schedule, and supervise housekeeping staff. Conduct performance evaluations and handle disciplinary actions as needed. Operations Oversight: Direct and coordinate all daily housekeeping operations. Establish and implement operating procedures and standards for cleanliness and hygiene. Quality Control: Inspect guest rooms, public areas, and other facilities regularly to ensure they meet cleanliness and maintenance standards. Address any issues or guest complaints promptly. Inventory and Supplies: Manage the inventory of cleaning supplies, linens, and equipment. Order new supplies as needed and ensure equipment is properly maintained and repaired.
posted 1 month ago

Marketing Executive

BEMCON ENGINEERING PRIVATE LIMITED
experience5 to 7 Yrs
Salary2.5 - 4.0 LPA
location
Delhi, Canada+11

Canada, Bangladesh, West Siang, Itanagar, Arunachal Pradesh, Bangalore, Chennai, Hyderabad, Gurugram, East Siang, Dibang Valley, Belgium

skills
  • adaptability
  • communication
  • commercial
  • awareness
  • creativity
  • strategic
  • thinking
Job Description
As a marketing executive, you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea. Many organisations have marketing departments, meaning that you can work in both the private and public sector in areas ranging from finance, retail and media to voluntary and charitable organisations. Marketing executives may also be known as marketing officers or coordinators. Types of marketing executive work You may be involved in some or all of the following marketing activities: planning advertising public relations event organisation product development distribution sponsorship research.
posted 1 month ago

Chief Executive Officer

NATARAJANS CONSULTING
experience10 to 20 Yrs
Salary16 - 28 LPA
WorkRemote
location
Delhi, Noida+8

Noida, Bangalore, Chennai, Hyderabad, Gurugram, South Goa, Kolkata, Pune, Mumbai City

skills
  • strategy
  • startup development
  • hotel management
  • food service operations
  • hospitality
  • management
  • organization
  • ceo
Job Description
Our client is venturing into a Hospitality (Accommodation and Food Services) Start Up and is looking for a Chief Executive Officer (CEO), (MSME Sector) with Reporting to an SPV with select Board of Directors / Owners. The venture is being self funded Job Title: Chief Executive Officer (CEO), Accommodation & Food Services (MSME Sector), Reports to:Board of Directors / Owners Role OverviewThe CEO is accountable for the overall leadership, strategy, and performance of the MSMEs accommodation and/or food service business. This includes ensuring operational excellence, sustained profitability, customer satisfaction, team development, and compliance with industry regulations in a dynamic hospitality landscape. Key Responsibilities **Strategic Leadership**- Develop and articulate a growth strategy for the accommodation and/or food service operation, aligned with board objectives.- Identify and exploit new business opportunities, including expansion, digital transformation, partnership development, and diversification.- Monitor hospitality and food industry trends to adapt service offerings and remain competitive. **Operations Management**- Oversee daily operations of accommodation, restaurant, or food service units to deliver an exceptional guest experience.- Implement and monitor standards for hygiene, food safety, service quality, and property maintenance.- Optimize operational workflows and resource utilization to ensure efficiency and guest satisfaction.- Supervise procurement processes for supplies, equipment, and inventory control. **Financial Stewardship**- Manage budget planning, financial forecasting, and P&L responsibility.- Drive revenue growth while controlling costs and maximizing operational margins.- Report regularly on financial performance to the board and act swiftly on variances.- Oversee compliance with taxation, financial, and government regulations. **Business Development & Marketing**- Champion marketing, customer engagement, and sales initiativesincluding digital marketing, events, promotions, and loyalty programs.- Strengthen relationships with booking platforms, vendors, local tourism boards, and community organizations.- Monitor online reputation and implement action plans to improve guest feedback and ratings. **People Leadership & Organizational Culture**- Recruit, develop, and retain talented hospitality or food service staff; ensure effective onboarding and training.- Foster a culture of service excellence, accountability, inclusion, and continuous improvement.- Lead by example in guest relations, problem-solving, and ethical standards. **Innovation & Technology**- Integrate technology solutions such as modern Property Management Systems (PMS), booking engines, POS, or inventory systems to streamline operations.- Stay abreast of digital trends (contactless service, mobile ordering, guest apps) to enhance the customer experience and operational efficiency. **Sustainability & Corporate Social Responsibility**- Promote environmentally friendly practices: waste reduction, local sourcing, energy efficiency, and community engagement initiatives.- Support responsible and ethical business conduct to strengthen the organizations reputation. Qualifications & Requirements - Bachelors or Masters Degree in Hospitality Management, Business Administration, Hotel & Restaurant Management, or a related field.- 7+ years of progressive management experience in hospitality or food service, with at least 2 years in senior leadership roles.- Proven success managing multi-disciplinary teams in accommodation, hotels, restaurants, or catering enterprises.- Strong commercial and financial acumen with hands-on P&L responsibility.- Demonstrated expertise in customer service delivery, operations, and team leadership.- Knowledge of hospitality safety standards, food regulations, digital tools, and reservation systems.- Outstanding interpersonal, problem-solving, and communication skills.- Ability to thrive and adapt in a dynamic, competitive service environment. Desired Attributes - Visionary leadership and growth mindset.- Customer-centricity and passion for service excellence.- Resilience, integrity, and results orientation.- Innovation and digital transformation focus. Compensation & Benefits - Market-aligned fixed salary with performance-based incentives.- Health and retirement benefits.- Professional development opportunities. Please submit your resume and a cover letter describing your hospitality and leadership experience, as well as your vision for elevating this MSME in the accommodation and food services sector.  
posted 2 weeks ago

Receptionist

SECRET WATCH DETECTIVES PRIVATE LIMITED
experience2 to 4 Yrs
Salary2.0 - 4.0 LPA
location
Delhi
skills
  • front office operations
  • receptionist duties
  • front office
  • guest service management
  • receptionist activities
  • front office management
Job Description
Key Responsibilities: Manage front desk and handle calls. Greet clients and maintain visitor records. Coordinate appointments and schedules. Support HR/Admin in daily tasks. Maintain office supplies and cleanliness. Required Skills: Excellent communication and grooming. Fluent in English & Hindi. Knowledge of MS Office. Professional behaviour and punctuality.
posted 1 week ago

Sales and Operations Executive

Hotel Maiden Residency
experience13 to 17 Yrs
location
Ghaziabad, Uttar Pradesh
skills
  • Sales
  • Operations
  • Banquet sales
  • Event sales
  • Quality control
  • Communication
  • Negotiation
  • Presentation
  • MS Office
  • Revenue growth
  • Client relationships
  • Market outreach
  • Event coordination
  • Guest experience
  • Operations support
  • Multitasking
  • Problemsolving
  • Hotel management systems
Job Description
As a Sales & Operations Executive, you play a crucial role in driving revenue, managing client relationships, and ensuring smooth coordination between sales and on-ground operations. Your responsibilities include identifying business opportunities, handling banquet & room sales, managing event execution, and ensuring exceptional guest satisfaction through operational support. Key Responsibilities: - Drive revenue growth by identifying, pursuing, and converting sales leads for rooms, banquets, and meeting halls. - Handle banquet & event sales by managing event inquiries, sharing proposals, negotiating rates, and closing bookings. - Conduct market outreach through regular field visits, cold calls, and digital outreach to enhance business availability. - Coordinate events seamlessly by liaising with kitchen, service, housekeeping, and front office teams for successful execution. - Ensure excellent guest experience from booking to event completion, proactively resolving any issues to meet client expectations. - Provide daily operations support by assisting with room occupancy planning, group check-ins, and VIP guest coordination. - Maintain quality control by monitoring banquet setups, meeting hall arrangements, and service standards during events. Qualifications & Skills Required: - Bachelor's degree in Hospitality, Business Administration, or related field (Masters preferred). - 1-3 years of experience in hotel sales, banquet sales, or operations. - Strong communication, negotiation, and presentation skills. - Ability to multitask, manage deadlines, and coordinate with multiple teams effectively. - Excellent problem-solving skills with a guest-first mindset. - Proficiency with MS Office and basic hotel management systems. In addition to the above details, the work conditions for this role include a flexible schedule, which may include weekends and event days. The position involves a combination of office-based work and on-ground event supervision. It is preferable for the candidate to reside near the property for convenience during early/late operational hours.,
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posted 2 months ago
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • Guest Relations
  • Customer Service
  • Appointment Scheduling
  • Data Entry
  • Document Management
  • Client Communication
  • Training
  • Administrative Tasks
  • Filing System
Job Description
As a Guest Relation Executive at the company located in Noida sec 125, you will play a crucial role in ensuring a positive and professional experience for all visitors. Your day-to-day responsibilities will include: - Greeting and welcoming visitors with a positive and professional attitude. - Answering, screening, and directing incoming calls efficiently. - Managing appointment scheduling and meeting room bookings. - Handling incoming and outgoing mail and deliveries. - Maintaining office supplies and keeping the reception area tidy. - Assisting with administrative tasks such as data entry and document management. - Coordinating with various departments for smooth day-to-day operations. - Managing daily front desk operations, appointment scheduling, and client inquiries. - Assisting in maintaining accurate client records and ensuring smooth communication between clients and veterinary staff. - Training new staff members on front desk procedures and customer service. - Developing an efficient filing system for client documentation. Qualifications Required: - 1 year of experience in guest relations. This is a full-time, permanent position based in Noida, Uttar Pradesh, with benefits including cell phone reimbursement, internet reimbursement, joining bonus, performance bonus, and yearly bonus. The work schedule will be during the day with fixed shifts. If you are interested in this opportunity, be prepared to discuss your notice period during the application process. For further information, you can contact the employer at +91 7011686645.,
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